Customer Reviews for U-Haul Moving & Storage of Lower Greenville

8,188 comentarios

1616 Greenville Ave   Dallas, TX 75206
(On the corner of Greenville and Ross)

(214) 823-5830

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 823-5830

1616 Greenville Ave
Dallas, TX 75206
(On the corner of Greenville and Ross)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey S. 
Clasificación:
5.0

my experince at this location was excellent.(store#741028). 2 of your employes really made the experince stand out. Wade Pounds and Anthony Blankenship are exemplary employees. they were knowledgeable,courteous and friendly.They went out of thier way to make sure i had everything i needed for my rental to go smoothly. I will definitely use this location going forward an be happy to recommend it to anyone who asks. Sincerely Mitch B.

Mitchell B. 
Clasificación:
5.0

Quick and professional service. Ricky was very friendly and helpful. I used Uhaul 2 times in the last month on 2 different locations. Big difference. I am definitely coming back here at Greenville. Thank you for a great service.

Sinisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenia S. 
Clasificación:
5.0

Excellent experience all around.

Rachel D. 
Clasificación:
5.0

¡Gracias!

Linda L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tran S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO M. 
Clasificación:
5.0

None at this time

Debra C. 
Clasificación:
5.0

Great staff and service!

VALIERIE Z. 
Clasificación:
5.0

Nothing, they were perfect

Meghan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
1.0

El cliente no dejó un comentario.

TaTammy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie J. 
Clasificación:
2.0

They changed my van reservation the night before pickup. I made the reservation a week before the pickup date. Call center rep unprofessional and really didn't care. She thought I should've been happy that she called me and try to fine me something else. Just all around a horrible experience. Next time I've rather spend $150 a day to rent the van at Home Depot than to deal with Uhaul again.

Willie P. 
Clasificación:
4.0

No dollys were at this location. Made difficult to move

LarryLee L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheronica I. 
Clasificación:
5.0

Very quick check in procedure, staff were friendly and helpful.

Alan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian L. 
Clasificación:
4.0

Everytime I rent the equipment is never in the truck. Takes more time to go in and get what I requested. I know there is a shortage, but customers should he alerted at least 24 hours in advance if the rented equipment is not there. Not having a furniture dolly made the move extremely difficult and even have to leave behind a dresser which now results in me spending more money

Morgan H. 
Clasificación:
5.0

Great customer service . Went beyond the norm. This is one of the better locations . Good service . Keep these guys .

Albert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
4.0

I'm really upset that the 15-ft truck is not 15 ft long. If I rent a 15 ft truck, it would be reasonable for me to assume that I can move a 14 ft item. But the actual bed of the truck is only 12 ft long, which means someone cannot even move a 13 ft long item inside of a supposedly 15 ft long truck, which is complete BS. I complained when I checked out the truck, used a measuring tape to prove that the length was wrong, and the employees insisted that it is "considered" to be a 15-ft truck, but fully acknowledged that I would not be capable of transporting a 13 or 14 ft item inside of it, which is ridiculous. Even when I offered to pay more money to get a bigger check, I was told that they were not available. This is a nearly complete waste of a rental truck. Please change your numbers to reflect accurate sizing.

loryn O. 
Clasificación:
5.0

They were prompt and courteous.

michela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corkishia G. 
Clasificación:
5.0

Ryan was super friendly and very helpful. He helped me save money. Coulter made returning the van easy and quick. ( Plus he's really easy on the eyes....woof!)

Serena S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riley H. 
Clasificación:
5.0

Wade and Anthony were exceptionally friendly and accommodated my requests. Thanks for the help!

Corey T. 
Clasificación:
5.0

Anthony was really great. He helped me securing the vehicle quickly and also shared some moving tips that really really helped. Thanks Anthony.

Vaibhav S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline S. 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond S. 
Clasificación:
5.0

El cliente no dejó un comentario.

wesley P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jhania L. 
Clasificación:
5.0

Great staff!!

Andy S. 
Clasificación:
5.0

My only complaint is the inability to reach someone at this location by phone… otherwise good service!

Taylor S. 
Clasificación:
5.0

Nothing really. Professional, friendly staff who made sure to offer applicable services and/or help specific to my move. Greatly appreciated their customer service. Top notch!

MICAH M. 
Clasificación:
5.0

Everyone at this location is incredibly kind and helpful. I highly recommend it for all of your moving needs!

Michelle M. 
Clasificación:
5.0

Best sales rep I've ever encountered anywhere

ROBERT C. 
Clasificación:
5.0

5 Star

Curtis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joella H. 
Clasificación:
4.0

El cliente no dejó un comentario.

rodger A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan D. 
Clasificación:
5.0

A very pleasant experience with a really nice manager who made sure all of our questions were answered. Made us feel welcome and treated us kindly. ¡Excelente ubicación!

WendyMillsap M. 
Clasificación:
5.0

The guy that handled my rental was first class

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis H. 
Clasificación:
5.0

No comment.

gilberto Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARRIAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

I had to go to an alternate location to pick the trailer up. Unfortunately, while the attendant was professional, the location did not have the trailer hitch or moving materials I specified in my on line reservation. So I needed to buy a hitch at a nearby auto parts store, then go to the original reservation location to pick up the moving materials under a separate contact. The net result was it took several hours longer to get the equipment and materials, which put me significantly off schedule. It seems to me that when you are redirecting an online reservation to an alternate location, you should give the customer a heads up that the location will not have the other materials ordered (especially the trailer hitch).

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel V. 
Clasificación:
5.0

My truck had no Air Conditioning. Which seems like a tiny deal, but it makes it horrible when moving in the heat and expecting a nice cool cabin to cool off in.

Joseph B. 
Clasificación:
4.0

The truck was quite dirty and the gas wasn't the same as they said it was, but we put those on the form and were not a huge deal. The actual service was great, the process easy, and the people friendly.

Melissa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

Dennis was great getting us checked in and all set! We had the truck for about 12 hours and didn't have any issues. Everyone was very kind!

Carter D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

The staff here is excellent. the guy who checked me in and checked me out. Was a complete pro. he needs a raise so you can keep him long term. Thank you - Dan

Daniel C. 
Clasificación:
5.0

This is about the 4th or 5th time I have used this location. It is excellent!!

Janet F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Felicia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

Wade was awesome and super great to work with.

Bethany F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

Windshield wipers needed to be replaced. But the pick up location as well as customer service was excellent.

Shawn A. 
Clasificación:
5.0

Very professional stuff and willing to help the client

Albert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd M. 
Clasificación:
5.0

This is the best U-Haul facility I have been to. Well run, organized and very helpful, polite staff. Very impressed!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christophe L. 
Clasificación:
5.0

Everything Is OK

vernon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

They were very helpful and friendly

Isabell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vasily S. 
Clasificación:
5.0

Everything was good, the GM was on the ball, helpful and efficient.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellmur M. 
Clasificación:
5.0

This was probably the most efficient uhaul location I've dealt with. The two guys working were very helpful, knowledgeable, friendly, and ultra efficient. It made the end of a long move very simple. Thank you to those two gentlemen.

ROSS L. 
Clasificación:
5.0

Friendly, quick in and out and back to drop off. A+

Ivan D. 
Clasificación:
5.0

great experience.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
1.0

truck broke down after 20 miles. Then broke again. wasted hours and hours waiting on the truck. waited over an hour to get the bill corrected.... still not corrected including charging us for moving pads we never ordered or received. Haven't heard back about why they decided to charge us for those. back on the phone waiting 30 min... rent a truck from penske or use your car and do 20 trips. it'll be faster

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis S. 
Clasificación:
2.0

Inspect the truck between rentals, that way future guest won't be overcharged unnecessarily.

Jared B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHASIDY C.  |  Overall Experience 
Clasificación:
5.0

Dealing with, Mr. Ryan A. Dressler, GM was easy and a pleasure. Mr. Dressler made me feel like part of the U-Haul family, ever so comfortable and he was especially accommodating to the difficulties I was having. Mr. Dressler walked me into resolving and he was especially easy to talk with. Mr. Dressler should hold seminars with other U-Haul managers on how to address customers... especially some other's I have had the displeasure to deal with...

Virginia P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W.  |  Overall Experience 
Clasificación:
5.0

Absolutely satisfied

daniel d.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CANDICE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emma R.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely helpful!!

CHASIDY C.  |  First Impressions 
Clasificación:
5.0

A pleasure to deal with! Great service!

Gary S.  |  Overall Experience 
Clasificación:
5.0

Wade made sure that we were comfortable and that everything fit in the storage the storage facility was clean the staff is amazing and helpful

Lashawanda P.  |  Overall Experience 
Clasificación:
5.0

It was amazing they helped so much they backed in my trailer and assisted with unloading the trailer

Lashawanda P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lexie W.  |  First Impressions 
Clasificación:
2.0

I was told that I would be getting a credit for the month of May (I closed my account on 5/2) and never received the credit. Horrible customer service. I will never rent from a Uhaul storage facility ever again.

sarah c.  |  Overall Experience 
Clasificación:
5.0

The crew at U-Haul are excellent!

Jessie S.  |  Overall Experience 
Clasificación:
5.0

Great staff

Jennifer t.  |  First Impressions 
Clasificación:
5.0

The guys at the station were awesome. They helped me get close to the storage unit and park the trailer in a very beneficial location for easy access. They were professional and friendly! Best service

Jessie S.  |  First Impressions 
Clasificación:
5.0

The young ladies that are working there were very helpful to me as a matter of fact more helpful than most men that have worked there and they work alot of other duties very friendly rent too high!!!!

manuela p.  |  Overall Experience 
Clasificación:
1.0

Staff is great; facility is shoddy.

Mauri Q.  |  Overall Experience 
Clasificación:
5.0

Everyone at this facility was great! Specially Edgar(he made me and my family feel welcome to Dallas Texas!) Anthony also went out of his way to make sure we were completely satisfied! Kudos!

VOVVY L.  |  Overall Experience 
Clasificación:
5.0

Edgar does an awesome job. Very knowledgeable and hard worker.

Arthur h.  |  Overall Experience 
Clasificación:
5.0

Bueno

Jagadish M.  |  Overall Experience 
Clasificación:
3.0

People working the counter were friendly and helpful.

James W.  |  Overall Experience 
Clasificación:
5.0

Great experience in both picking up the U-Box and dropping off.

Stephen W.  |  Overall Experience 
Clasificación:
5.0

Great !

Quiera B.  |  Overall Experience 
Clasificación:
1.0

I've never left a negative feedback. U-Box arrived early but I received no call/email. When I called I was placed on hold for an hr and transferred back and forth. Not pleased with our experience.

Teri h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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