Employees were very pleasant, professional and helpful! Excellent!!
tohmas dyottCustomer Reviews for U-Haul Moving & Storage of Little River
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always super easy to check in and out here. Very nice truck. Staff is always knowledgeable and nice!
Nancy OliveI think you do a fantastic job!!
Linda MearsGreat service - thanks!!
Jeff WoodThey only problem I had was I did not get a receipt from the person who checked in the truck. They said it would be emailed to me but after 3 days of not getting it I find out they lost the keys and couldn't check it in??? In general the Uhaul sites I contacted never answered there phone and never returned my calls. They Uhaul customer service group were very helpful and polite each time I called them.
Stephen ClaybourneKeep up the great work!
Kim RobertsonEverything was fine, no issues
WAYLON HELMANThe location was semi busy, so I had to wait a long time. There was only one person working for about 30 minutes. Eventually, another employee came in and things started moving faster. Also, I made the reservation online, so I was hoping for a quick run in and grab the trailer, but that is not how it went.
Jeff BellTrain wreck service. Had reservation and took 1 hour and 20 minutes to get unit and leave premises. Representative was swamped and taking walk ins ahead of reservations. equipment was good but service was totally unacceptable.
VIVIAN CROWELLJust as horrible
Randy BurgerEverything fine.
GORDON FOLLINall good.
jan weinGreat customer service!
Linda MearsAssociate at office was very friendly, talkative, efficient, explained everything in detail, returned our call quickly, enjoyable experience
john prowant | First ImpressionsPerson that opens up in the morning was great. You need to hang on to him Mike
michael huggins | Overall ExperienceVery hard to get in and out. Took 5-10 minutes for the personnel to come out speak with me.
James Wallace JohnsonNolan was very helpful It was a very nice and quick rental experience. Thank You Nolan
jon buschaTruck hadn't been swept out before we received it, but otherwise an awesome experience.
Barbara DuclosThe ramp would not close properly. Took manager and I to get it closed. I had to use a large c-clamp to close by myself.
Clarence WolfeExcellent customer service
Dwayne AdamsThis facility is great but they seem to be over burdened with too many vehicles as parking seems to be a challenge for them.
Holger SkurbeVery nice people. Only issue is traffic in and out of the location. But overall great.
Van ChapmanThe young man at this location was awesome as well
Cliffton RossGreat friendly service
rob david | Overall ExperienceStop recommending the app, as it does not work. Really a pain when moving on a time schedule.
Kimberly BarnettWe had a terrible experience. I would like to be contacted further.
Damien PoetThe trailer came off at 60mph 2 miles down the road almost flipped my car .this happened because Nolan Pinson does NOT train the staff to properly hook the trailer up .he refunded my trailer cost said he cover my return trailer and has not answered me .sent me a text I could call him tomorrow very poor customer service please send him to customer service education very much in need of it .I expect uhaul to cover my return trailer im picking up today in New Port Ricky fla
SUSAN WHITESIDECheck in drop off after hours. The page was awful.
Laurie. ColegroveQuick easy with no problems.
wesley harringtonEasy online booking and pickup without any problems. Friendly service, definitely recommend this location.
Celia Hastingsonce we got the attendant we pulled in and he unhitched us- we never had to get out of the car. had to wait a few days for the receipt.
Tom AllenEvery thing is all good everytime I use them which is a lot
CAROL TRICEI was charged an absorbant amount for a storage unit that I had previously cancelled.
Jerry Leviner | Overall ExperienceNolan was very professional and a big help, both in picking up and dropping off. First time I've used U-Haul. Was a pleasant experience and if I have a need again, I will not hesitate to use this location again!
Howard L Cox JrFast helpful
PETER ANDERSONIt’s all good.
Kenneth and Lind AdamsGreat customer service
Ronald Denneygreat service
Thomas KessingerThe vehicle was not ready when picked up, cab was never cleaned out. We ended up cleaning the unit before filling it. When we picked up the car carrier the next day Nolan (manager) was quick to credit us with gas to offset the problem! He also helped us load our car on the car carrier.
Gerard AndelnourThe steering for the truck we rented had an excessive amount of play, i.e., 3 or more inches off both sides of center during driving. I can only imagine what a less-experienced driver would face in an emergency situation with this vehicle. For what you're charging, the condition of this truck is completely unacceptable. I'll likely look for another location to rent from next time. Beyond that issue, the personnel were professional and efficient.
Mike KondasTight quarters but very friendly and service minded. Excellent experience for me.
Tom KleinwachterAlways double check the trailer hitch.
warren brooksManager is Awesome and very helpful
Michelle IllingThey helped straighten out the errors from the prior (#2) worker.
robert PippinExcellent
Adam GarciaVery nice employees. Go above to help customer.
Wayne BaileyVery easy experience. Thankyou
James SofetWe rented a 20' truck and tow dolly for our car. We were advised to bring the truck back after the truck was loaded so that the personnel at the pickup location could hook up the tow dolly to the truck and properly put the car on the dolly. I thought this was a great idea. We did this. The person that recommended this service was not there when we returned.The young man that helped us needs training on how to do this process. I questioned how the straps were to be put into the winch system he told me one thing and did it a different way. I only questioned this due to the instructions on the winch. This got corrected. We went back to our house to clean and make sure we had loaded everything. I noticed that when looking in the side mirrors on the truck that I could see the car in tow on the left side of the truck and not on the right side. We discovered the car was not on the tow dolly straight . I had mentioned to the person helping us load the car that it did not feel quite right. He said it looked fine. I had to unload the car and load it back on the dolly. After this was done the car trailed the truck straight. I just want to say the people were nice and helpful. I just feel that the employees may need further training on the procedure.
Scott DavisGreat service
Gary WoodPick up in Little River and the drop off in Hendersonville at these two respective locations was painless. Friendly, courteous and professional service.
Katheryn HillNolan is great!
Milton Stanfield | First ImpressionsHave a dispatch available 24/7 to assist with rentals booked during business hours, but picked up afterwards. I was left stranded for over an hour outside at my local U-Haul destination. I had taken an uber to get there, and upon being told id have to wait until morning I realized I was stuck , as Id depended on U-Haul to have the keys and other items necessary ready for my arrival. Unfortunately this was not the cased and being a single female with several bags including my purse this was quite dangerous at midnight to be left alone. I ended up taking the keys to a truck someone else had reserved for 8am the following morning but it was a complete waste of time and money as I was unable to retrieve my items from the vehicle I towed to Calabash because I didn't have enough time and didnt want to be charged additional fees. It was truly awful
Stephanie BentonGreat service, fast pickup and return.
James EarpGabriel was very friendly and very helpful
Tina RoverSame as up North No complaints!! The people were great! Drop off was so easy! The movers were exceptional! We are so happy with your company!! It made a stressful time a little easier! Thank you!!
Donna ShineNo complaints at all they were very accommodating also!! We highly recommend your company!!
Robert ShineEverything was exceptional. The truck, the personnel. Far exceeded our expectations. I have to rent a truck again in a few weeks. Can only hope to get the same quality of product and service.
Daniel JudyEverything was very easy. Great staff, very helpful.
Ron Bass | Overall ExperienceFriendly knowledgeable staff always helpful. Easy location!
Micheal Spillane | Overall ExperienceThe door to access the climate control has a keycard scan that was never active in the 3 years we had a storage. Often the gate to the storage park was left open even all night so random traffic could come in at any given hour.
Joshua Cristos | Overall ExperienceAlso the movers U-Haul recommended SUCKS!! Cussed me out, called me names and did not even finish loading my truck! Told me to do it myself and left before time I paid for was up!! They were throwing my household items around like it was garage and I did not appreciate that at all!!! They were rude and very unprofessional and did not know how to pack a truck!!
rita salas | Overall ExperienceNolan is always helpful and has been professional to work with.
Jim and Madeline Turner | Overall ExperienceI had two storage units, one had damaged my belongings due to a roof leak that I’m having to file a claim for. While moving out and checking out I was assured I would not have anymore charges on my credit card, but I was charged for both units again anyways. The GM was left a detailed not to call me and has yet to call me back about any of this and has yet to answer my calls or texts. I was supposed to pick up a moving truck at 9am and didn’t get it until 10am and the movers I hired were getting paid just to stand around while I waited for this circus. And the movers that were recommended by the U-Haul online were nasty and so very unprofessional and refused to finish moving my stuff, I had to finish it myself while listening to them hurl obscenities at me and cuss me out. I would never recommend Littlejohns movers to anyone, they were rude, lazy and older than Moses! They did not know what in the world they were doing. They were just hood rats with nasty foul mouth and attitudes!! Threw my belongings around and kept saying f this, busted up my furniture and appliances, just a very ugly and unpleasant experience!! I was so stressed!!! Then U-Haul asked me a favor in bringing back an auto transporter, unfortunately I agreed. When I went to drop it off the U-Haul person didn’t know how to unhook it from the truck, refused my reimbursement and threatened to call the police on me if I left with it! The gall!! No more favors from me!! Very very very horrible experience from beginning to end!! So yeah no U-Haul for me or anyone I know ever again!!
rita salas | Overall ExperienceExcellent facility and great staff. Nolan and his team were very helpful.
warren brooks | Overall ExperienceI reserved a climate controlled unit specifically over the phone. When I arrived the associate had an issue with billing me properly and almost charged me $1624.00 instead of my first month free since I had just rented a U-Haul trailer. I was given a key card for my unit and brought my trailer over to the “10X5” unit. The unit was not 5 feet wide as I measured it and it was at least 5 inches under. The unit was also not a climate controlled unit. I had to drive back over to the office with my trailer with other trucks blocking the way and switch to a larger unit 10X10. The associate issued me a new key card for a larger unit. I drove over to the new unit and this one was also NOT climate controlled. I drove back to the office and the employee was vaping inside the building. I was finally issued a keycard for a 10X10 climate controlled unit at last. There were no light sources outside of the doorway entrance into the unit hallway so I could not see anything trying to unload my trailer which was very dangerous and difficult to say the least.
Kayleigh Massicotte | First ImpressionsRefused to allow me to return unused/unopenrd clothes storage box and plastic mattress plastic without a receipt…did not issue a monthly rental credit for checking out 1 week early. Facility gate/process to get in and out is a joke
Bob Sanchez | Overall ExperienceVery friendly staff! I highly recommend this place for all your u-haul needs!!!! Clean, and convenient location!!
Antoinette Milani | First ImpressionsEmployee Holly has a nasty attitude, not people friendly .if I was the manager she would not have any interaction with customers .
Francis Hall | Overall ExperiencePrice is a bit high
Stephanie Benton | Online Move InHigh cost
Joseph Clark | Overall ExperienceFront gate was not secured.
Kevin Girard | Online Move InDesk service person (female) sat back appeared bothered by us being there to rent a storage unit. Would not honor the free lock promotion on line. Made us walk over to get a lock of the shelf so she could scan it because she did not to actually get out of her chair. Thank god another employee came by and helped us out otherwise I would have said f it and left.
Patrick Devine | Overall ExperienceGreat staff
Marco Passaro | First ImpressionsThe only drawback was when I reserved two people to help unload my truck, no one showed up. I was told that the time frame was blocked out, which didn’t mean anything to me, because it’s ambiguous term. when I called all I got was oh I thought you understood. My wife and I ended up and loaded a 20 footer by ourselves, that was totally packed and we are both over 60.
Charles Stevens | Overall ExperienceI had my fourth back surgery three months ago, and was able to get two people to unload the truck at a good rate.
RICHARD BOWERMASTER | First ImpressionsThe lady at front desk was very polite and helpful
ernest nudo | First ImpressionsU-Haul moving and storage has been a very positive experience. The employees have always been very friendly, professional and helpful in every way. Thank you for always being there for us. We so appreciate how nice and clean that the storage facility was. A++++
GEORGE CROCKER | Overall ExperienceNolan Pinson was very accommodating when he heard of my dilemma. I had been with UHaul Storage of Little River, SC once before and received professional and prompt service each time. I had my Pop Up Camper stored there and terminated my storage because I thought I had sold my camper. Thank you Nolan for being so accommodating.
Dennis Lary | Overall ExperienceNolan and staff have been very courteous and helpful from the moment we first started talking about our storage needs! We highly recommend Nolan!
Eileen Maroney | First ImpressionsContinued raising rates is bad.
KENNETH WARRICK | Overall Experienceeasily accessible and very accomodating
Lori taraborrelli | Overall ExperienceExcelente
JESUS RAMIRO | Overall ExperienceI really like the manager. He is so good to work with
JULIA WILSON | Overall ExperienceHad a storage unit for about a year. The staff here are great, always friendly and helpful. Location is easy to get in and out of. My unit always stayed dry during rain. Facility was always clean and secure. Highly recommend for your storage needs.
jeff balding | Overall ExperienceCompetent staff and professional
Berdette Schoep | Overall ExperienceClean, well managed, expensive but in line with other storage locations.
david wright | First ImpressionsThe staff was excellent. I came looking for a large unit Noland found me two unit and was extremely helpful in m as king the unit fit my needs one at first then the 2nd the following month. The staff was always positive.
Dan Heffernan | Overall ExperienceI was really impressed at how quickly I was able to get a spot to park my camper. At first there was nothing available but later that day I got a voicemail advising me to call said facility as a space became available. I finalized the “deal” over the phone: very simple, very efficient, and knowledgeable personnel.
Dennis Lary | First ImpressionsVery nice young lady at the front desk. Her customer service was well above the norm and she should be recognized for such. I believe she was the manager's sister. Thank you, Jim Taylor
James Taylor | First ImpressionsThey offered to unhook my car trailer and take my car off and then park the car trailer for me while I checked in. It was very helpful and totally above and beyond!!!
Craig Barolet | Overall ExperienceVery friendly staff and nice to work with
Angela Rutherford | Overall ExperienceNolan runs a tight ship.
William Jones | Online Move InDuring the time I rented a climate controlled unit; for few months the A/C where my unit is was not working. Entry door to the hallway to where my unit was accessible without passcode, anyone can walk in to that hallway until the day I closed my unit out. Main gate was intermittently inoperable. It’s location is the most convenient thing is about this place. When renting a vehicle watch out for extra charges. This happened to me, and the location manager nolan refused to help in anyway as he is useless when it comes to customer service. Contacted HQ and it was addressed properly as he was found to be at fault .
savas Bektasli | Overall Experiencevery good
Harold Fields | First ImpressionsI moved 12 hours away and came back to get my belongings and realize I had forgotten my key. Woman in office refused to be of any help and said it was not her problem and had no knowledge of anyone in her office that could open the lock nor cared to find out. After driving 12 hours after working all day and having to spend 4 hours in a town I don’t know many people alone trying to get into my unit to get my stuff I was very disappointed
CIERRAGINIECE DENNISON | Overall ExperienceNolan and his staff were excellent
Donald Winn | Overall ExperienceNice people to work with. Very helpful
Karen Rowe | Overall ExperienceWonderful
tonya strickland | First ImpressionsWe have had a great experience with This U-Haul facility. Always friendly and helpful. Would recommend them anytime.
Rocky Wells | Overall ExperienceSammy was very professional and helpful in arranging my trailer and storage.
Mark Horan | First ImpressionsThe unit I rented, had an area inside of it that is 5×5 that was completely blocked off and unusable to me. That is 1/8th of the total area that I couldn't use. I asked about a price break since I couldn't use that area, got a big fat nope. But I needed it, so I took it. But, that showed me what kind of company I was dealing with, and said all I needed to know to get a different place. I see that as blatant false advertising when you're renting a 10×20 unit and you're getting a unit that you can't use 25 sq ft of. And to charge the same rate as a fully useable 10×20 space ?? That's just wrong. So yeah, you lost a $250 a month renter, cuz you wouldn't make a $30 concession. The people and place are great, just didn't like the full price fee for a unit I couldn't use 1/8th of. And if you don't think 1/8th is a lot, cut your pay by 1/8 and see if you still don't think it's a lot. Other than that, all was good.
Kenneth Enders | Overall ExperienceStaff was great, location was clean and maintained
Matthew Marine | First ImpressionsThe store manager Nolan was amazingly professional courteous knowledgeable and just a really really nice guy I've had a storage unit there for a year and he is always been so professional
Debra Esposito | Overall ExperienceNolin and staff are great. Very accommodating. Our only negative comment would be about the Uhaul policy of not pro rating Uhaul box rentals. We ended up paying an entire months rental for 2 boxes even though we only had them 2 days of the 30 day cycle. $150.00 for 2 days. It was not Uhauls fault at all, but still very frustrating.
Vincent Regan | First ImpressionsAwesome service
JAMES RUPPE | First ImpressionsWhen I rented the storage unit 7 years ago it was within my budget. The rental eventually rose to the point that it was not worth the value to me.
FREDERICK KIRBY | Overall ExperienceNolan and the lady at the front desk I didn’t catch her name were AMAZING… everything went very smooth. I will definitely recommend to others. I appreciate you both thank you so much.
jeannette lescano | First ImpressionsGreat customer service
Milton Stanfield | First ImpressionsWe stored our vehicle for several months, over several years and always found it in good shape when we returned to pick it up. The facility is very secure and even though, one year, there was extensive flooding in the area, this facility was safe and dry.
Robert French | Overall ExperienceMoving is a stressful experience. Period. My experience with Uhaul van & storage was over-the-top amazing!! Highly recommend using Uhaul.
Pamela Bakerian | Overall ExperienceI’m retired and money is tight. I was able to get my things out of your storage to save money. I only used 4 days of the month but U-Haul would not refund any of my money. This ended what was a great experience badly.
patsy turner | Overall ExperienceStored some antiques in the climate controlled section for a extended period of time while overseas, perfect condition when I returned. The staff were always friendly and helpful. Would definitely recommend the facility.
CRAIG RAMSEY | Overall ExperienceClean, safe, and well managed. Good place for storage inside, parking outside, and truck/trailer rental
John Andrews | Overall ExperienceExterior door to the climate controlled storage did not have a working lock although key pad is there. My only suggestion is to get that fixed to add that layer of security. Otherwise appreciate the folks working here including the manager. Always a good experience renting a van or truck or storage unit.
MICHAEL VIGILANTE | Overall ExperienceThe manager and staff were friendly and very helpful. Thanks a lot
Chad Gibson | First ImpressionsNo one showed me how to open gate or storage. First unit was locked & taken by someone else. Then I was charged more after being told I could change drop off location without a issue
Jennifer Mckenna | Online Move InWhat an exceptional facility! Very upscale and managed by a staff who knows what it means to have pride in their business and customer service. I recommend it highly. Nolan is an astute business manager and pleasant to work with.
nancy carroll | First ImpressionsPolite, professional and friendly staff
Gary McCourt | Overall ExperienceVery friendly staff and extremely helpful
carole rousseau | First ImpressionsThanks 😊
James Bloomer | Overall ExperienceFor anyone looking for a storage unit this facility seems just fine, however we needed outdoor storage for our camper and there was very little room to maneuver. We had to find another location.
ALLISON DEVRIES | Overall ExperienceWe only left our van for a short time, to be picked up by a trucking service. There were no problems for trucker. All went smoothly, which was great since we were states away.
Nancy Kent | Overall ExperienceOverall a great experience, price increases was the reason for change.
STEVEN SCARBOROUGH | Overall ExperienceOverall, very good
Michael Hillery | Overall ExperienceUhaul moving and storage in Little River, SC always takes care of us.
Stephen Woodall | Overall ExperienceVery helpful!
Tammy Chappell | First ImpressionsMy entire family got sick with covid. 8 people! And although we did miss our deadline before being charged(I didn't even realize after being in survival mode) there was no sympathy, no empathy just .. give us our money. Never mind CDC regulations. So, after spending 1800+ dollars on uhaul trucks and vans, thinking we'd save a little with the free month of storage, driving the truck 45mph the whole way, because it sounded like a bag of hammers, coming to a pitch dark storage unit, unable to see after 7:30 pm, aka after work, missing 2 weeks of being productive because the domino effect of a virus trickling its way down to the kids and finally to our elderly mother, I get told, sorry...PAY UP. SO that'd be my experience.
Elizabeth Monk | Overall ExperienceStaff was friendly and very helpful despite being open beyond the posted hours to assist with my concerns. Thanks for being so accommodating!
Marc Brown | Overall ExperienceVery cramped parking
Jack Erhard | First ImpressionsThankyou for everything
Susan Bradley | Overall ExperienceRecurrent customer. The associate was friendly and prompt. I reserved a climate control unit and when I went to unload my things, water was in the unit. The air conditioner went out, but the associate promptly got me a much bigger unit quickly. It wasn’t climate controlled but I was satisfied. I also rented a moving truck. The process of both were quick, professional, and prompt.
Shiquita Dowe | First ImpressionsVery helpful and knowledgeable of products and services
Steven Pick | First ImpressionsStaff was very friendly and helpful.
William Andrews | Overall ExperienceThe staff at this location was amazing!!! We loved working with them!
Kathy Petroski | Overall ExperienceGreat helpful staff, best prices in area!... Highly recommend for storage needs!
Ricky Warlick | Overall ExperienceThe gentleman who was working was fast, professional, compassionate, and kind. I appreciated my interaction with him a whole bunch.
Elizabeth Monk | First ImpressionsGate was broken for several days. That felt uncomfortable. Everything else was great and I'm sure the gate will be repaired soon.
Anna Noble | Overall ExperienceI paid for an entire months storage and due to circumstances I only kept it for one week and never moved in and as of today I have not received a refund for the month I paid for. Will the unused time be refunded to me? Please call me to address this issue. Deborah Cline 843 226-9142.
Deborah Cline | Overall ExperienceGreat place clean and well managed! The people there were very helpful on what we needed for storage and were very friendly!
Michael Rife | Overall ExperienceUhaul was contacted by phone because I do not need this unit at this time so requested it cancelled. Deborah Cline
Deborah Cline | First ImpressionsVery easy to process rental, staff knowledgeable and friendly! Would highly recommend this business!
KAMERA HUTCHENS | First ImpressionsStaff very friendly & professional
Todd Peeler | First ImpressionsAll good
Todd Barker | Overall ExperienceStaff was very pleasant and helpful. Felt they actually cared about our experience.
Lee Farrell | Overall ExperienceAll experiences were great
Ronald Fitzgerald | Overall ExperienceThe young man that waited on me was very courteous and knowledgeable! Great experience!!!!!
Ruth Palmer | First ImpressionsStaff was extremely helpful - Dennis and Nolan couldn’t have been nicer and helpful! We traveled 12 hours after having problems in New York with our reservation and these guys were great assisting us! Highly recommend this facility in Little River.
Anthony Livia | First ImpressionsReally expensive for no reason
Balin Gentry | Overall Experiencethe owner acted like he was doing me a favor waiting on me ,no personality.He gave me my gate code and did not work and had to go to office 3 times,while the alarm was sounding the whole time I was unloading.The same thing happened to get out and the gate closed on my truck. the next day the same thing happened and was told the code should be 5 numbers not 4,still did not work I asked for a card and was told that corporate would not allow this.Today i needed to get tools out of the locker at 6a for a jod and couldn' t get in.When back at 10A to get something done and was told not to "yell at him' and he finally called for help and was given a gate card.This was all with the owner who should of called for help the first and could not figure how to return 2 mattress covers.This whole exerience I was treated are I was a problem and a inconvenience and if I had the energy and move out,lockers in Myrtle Beach are a dime a dozen.Thank you. mike Risner 4103024721
MICHAEL RISNER | First ImpressionsI vacated my storage unit on 12/31/21 and stopped in to the office to let them know I had vacated. On January 22, 2022, the manager called me to see if I was still using my unit. I advised him that I had moved out 3 weeks prior and had personally told them I had moved out on the day we moved out.
tim armstrong | Overall ExperienceOther than my hitch being ordered and sent far out of my way and being installed improperly. I had a great experience and a smooth relocation move. Would be nice and considerate of uhaul to reimburse me some of the cost i had to pay for the hitch and installation. Since it cost me so much extra in gas and time to get it on and done correctly.
RONNIE CHAMPION | First ImpressionsThanks for everything 😁
Washington Silva | First ImpressionsStaff went above and Beyond to help us. We needed a A storage unit and there weren’t many available but manager was great and helped us.
JAMES marotta | Overall ExperienceConstant billing issues: would get bill, non-payment email, followed by payment email - every month for two years. Spoke with managers and general managers - to no avail. Mean, ugly people have worked at this location, extremely nasty people to deal with. Went to empty my unit, a non-payment lock was on my unit. - I'm on auto-payment? When manager went to my unit, told me this was due to non-payment, then changed his mind and told me it was because there was no lock on unit, which is impossible because U-Haul requires every unit to purchase a lock? I closed out my unit on the 5th and was told I would not be billed. Of course, I was, and the girl in the office on the 10th - told me not to worry about it as it was just an email blast. when I brought up, I had a pending charge, she transferred me to a manager to resolve. Get this, asked me for a card since my account they have been processing for two years has an issue? I hope I get my refund. Let's just say I have never been more frustrated and relieved to leave your business than now! Nothing positive to say, other than the [new manager Noel] seems like he really wants to help and was professional.
Betty Mac Bean | Overall ExperienceFacility was clean. But it should offer refund when customers move out early.
isabella HELMS | Overall ExperienceI shall not there Two men and a truck brought my storage .
Edward Priest | First ImpressionsCame because of as with special discount but did not get discount
rick& beverly rogers | First ImpressionsEverthing was great, thank you for making my move better. Everyone was great from renting too turning in truck.
jeff coleman | Overall ExperienceI had a 10 x 15 unit reserved for the past 2 months. I drove 9 hours from Maryland with a Uhaul truck. When I arrive at your facility I was told that there were not units available. I explained that I had a reservation and showed her the reservation number. I was told that reservations are not a guarantee. She did not have that size unit available and did not know why I was told that they did. She was not able to help me look at any other locations near by. She did offer me a larger unit for $100 more a month than what I was paying. I asked her if I could get the same rate as the smaller unit I was promised and she said No we don't do that. I will never rent from U-haul again.
Molly Hall | First ImpressionsPersonnel were courteous and helpful which made our move to the area delightful!
James Crosby | Overall ExperienceVery friendly staff and helpful.
Mike Stozek | Overall ExperienceIn the Uhaul tool that I used to book my one way vehicle rental it offered me the opportunity to book a storage. In the tool it said first month was FREE. However when I went to store my stuff the clerk told me that to get the FREE month I would have had to rent the truck from them. Not sure how I could have done a one way rental and pick up their vehicle in Massachusetts. In fact it would be impossible. Otherwise I was very happy with the experience.
Harold Paretchan | First ImpressionsMy first visit (sept. 22, 2021) to request a stg unit was not pleasant one and the female who assisted me, the manager?, Just flatly said there was no space available when I came in to rent a unit. She really did not get any of my info or my questions/needs for storage and did not even make an attempt to see if something was coming up soon. Please be advised that I struggled to get into your office with my rollator walker because I am handicapped and cannot walk without it. I left disappointed and in about a month I called into this same office and was greeted by a male employee, who was so very helpful and advised that the small unit I was requesting was available, but on a first come basis. I got in my car and was at the office within the hour. The female whom I had previously dealt with was sitting at the desk, while the gentleman was standing behind her. She recognized me (due to my handicap and equipment I needed to get into the office) and promptly got up and walked into the back room without saying a word to me. I was assisted by the same gentleman I had talked to on the phone and he was so very pleasant and helpful in getting me a unit right away. All else went well with my relationship at UH-5433(A).
Bonnie Whittemore | First ImpressionsOverall very friendly staff and pleased with the storage services provided. Thanks
Corey Allbritton | Overall ExperienceWe have stored our vehicle there for several (6+) months each year, for several years. It has been safe and secure. No problems. Price going up, though and that's tough. Thank you.
Robert French | Overall ExperienceNone
denise lisenby | First ImpressionsStaff is very friendly and helpful. Lot is secure for outside storage.
Jeffrey Williams | Overall ExperienceOnly thing I didn't like, was the fact that the unit is advertised as 10 ×20, but it is actually a 5×15 and 5×20, meaning it's only 175 sq ft. Due to weird floor layout, I lose 25 sq ft.
Kenneth Enders | First ImpressionsWe stored our belongs for 4 years at this facility. It is very secure and our belongings were exactly as we left them. My only disappointment is that after paying on time every month, it would have been great if the remainder of this month (almost 3 weeks) would have been prorated and reimbursed since my belongings were picked up on October 10th and we had paid up until the end of the month and gave a 1 week notice of our arrival. I would still use this facility again in the future if needed.
Gina Musselwhite | Overall ExperienceGreat customer service!
James Crosby | First ImpressionsI rented the space and never used it because we canceled the purchase of the camper. I lost 64.95 but that’s the way it goes
CINDY CASTEN | Overall ExperienceSuggest offering a prorated monthly rent or refund balance of rent if the unit is rented to a new tenant before the uni’s term ended.
NEAL MCCRAW | Overall ExperienceEnjoyed the experience!! Would use them again.
Stephen Woodall | Overall ExperienceGuy at counter was not too friendly. He had a smart attitude about everything. When we got there to return the truck we had to wait on him to finish eating his breakfast. He needs to learn customer service. We all have bad days but your in this kind of business that needs to be professional and polite to your customers Overall the storage and move was great but this one employee made the whole experience not worth doing business at this location. This is a young gentleman that checked us in 2 years ago and checked us out on September 26 at approximately 9:30
Kulya Furr | Overall ExperienceVery friendly and knowledgeable.
Robert and melissa Watson | First ImpressionsDesk personnel was totally distracted. Slow slow slow. Horrible odor upon entering and was worse longer you were in office.
Nancy Hocutt | First Impressionsnone
Chris Wagenseil | First ImpressionsThe 800 customer service line is rude and awful. The face to face service IS AMAZING.
KATHRYN OBRIGHT | Overall ExperienceGM at Little River store very helpful
KEVINS FLOOD | First ImpressionsI'm telling people not to use U-Haul. I'm very disappointed about the charges. I paid almost 3,000$ to move from Ithaca NY to SC. This is very unexpectable and will never use U-Haul again. My family and friends feel the same way.
Jennifer NoceMailloux | Overall Experienceclean easy access friendly staff
Bohdan Szkromiuk | First ImpressionsThe manager at Little River was extremely helpful, we had a lot of confusion with our moving company and the size of our rented units. This unfortunately created a great deal of work for the manager. Thank you for your help and patience. I appreciate the time you are taking to now resolve the charges!
Suzanne Hughes | First ImpressionsNice helpful staff
Robert Saul | First ImpressionsOur Experience we enjoyed the Management taking the times to access our storage unit and to drop off the Truck and we would ,tell any of our friends to go to U-Haul. Thanks James Byrne
Tonya Strickland | First ImpressionsWe rented a van and an inside, climate-controlled storage unit for two months. The storage unit was clean, with good lighting and the A/C worked keeping it cool despite extremely hot weather. Staff was friendly and professional. Even the rest room was clean!
paul thibdaue | Overall ExperienceGM was great. Very strong customer service !!!
NED PARSONS | First ImpressionsStaff was helpful and friendly
Tony and Kathleen Moorefield | First ImpressionsYour employee Ann Marie was excellent helping with questions I had and listening to what the needs and concerns , she is the best
Naomi Woods | Overall ExperienceThe staff at this location is the best
KAYLA GREENE | First ImpressionsStaff was great !!
KEVIN MOORE | Overall ExperienceThank you for all your help
Marvin and Barbara PETHTAL | Overall ExperienceGreat service. Staff were busy but still found time to get my boxes in front of my new storage unit on time and perfectly placed.
Mark Porter | First ImpressionsKeep up the great work. Our move was successful thanks to you and the super equipment (vehicle).
Thomas Clarke | First ImpressionsEveryone was wonderful .
Stephen Hamlin | First ImpressionsI would recommend u haul over any of these other storage places they don't compare to U-Haul
Patricia Rosenberg | Overall ExperienceWell run facility. Helpful staff. Love the check out option with the UHaul App.
Thomas Eckert | Overall ExperienceEverything worked out great!
THADOUS MCELVEEN | First ImpressionsStaff was friendly and helpful— they helped me out on a few items and I appreciated this hospitality
Wayne and Marion Collett | Overall ExperienceVery nice people and very helpful
Michael Campanella | Overall ExperienceAmazing storage company and associates. I highly recommend them and if I ever need to use storage again, I'll use U-Haul.
Christian Pearson | Overall ExperienceVery friendly staff
wesley Stoops | Overall ExperienceFacility and services received were excellent! It was always clean, staff was always present or available, entry card required for entry gave some assurance of safety, and I didn’t have a problem with rodents of any kind in my unit either. I appreciated the early reminders for payment as opposed to late notices too! 👍🏾😊 My only complaint was the rate increases. Sufficient notice was given, but I didn’t realize they would occur every year. However, I ’d use them again. Thank you!
Gretta Gore | Overall ExperienceI defaulted once by a few days on one of 2 units i had at the facility and per staff U-Haul does not allow prorating the fee that i would have gladly paid instead of a whole months rent and transferred the items to the other unit and closed out of one unit at that time
CHARLES WELLS | Overall ExperienceVery helpful and very friendly!!!
Timothy Auvil | Overall ExperienceThe ladies at this location are amazing they were able to help me with all my needs
MOURAD ABUALI | First ImpressionsGreat job all around! Thanks for everything
Robert Beeghly | Overall ExperienceExcellent experience will rent there again
Ronald Fitzgerald | Overall ExperienceVery impressed, third time I used UHaul storage in three different cities but this location even provided a lock which the other locations did not, in the other locations I had to pay for the lock. I will be using and recommending this location.
isabella HELMS | First ImpressionsMarlena is great!
Maureen Burmester | First ImpressionsAmazing staff, everyone is extremely helpful and professional I was glad to know my items were there and taken care of by such great people. Amazing place thank you!!!
Daniel Botero | Overall ExperienceThe gate at the front continuously has issues. This made access to my unit difficult after business hours. When I was given a unit, they switched it 3 times because there were personal belongings left in the units. This made me feel uncomfortable from the start. Why were they renting out units that had not been cleaned out. The staff was very unprofessional when any issues came about. I have rented with many uhual storages, as my husband was active duty and we have moved many times and needed storage units. This is by far the worst experience I have ever had.
LAUREN LEONARD | Overall ExperienceThe facility was clean and well maintained!! You could see that this place had very good managers. The way every thing was dress right dressed. Love it when you see people enjoying there jobs and it shows!!
Johnnie Johnson | Overall ExperienceVery cooperative and informative staff
larry gibson | First ImpressionsStorage and staff at this location were wonderful. Unfortunately uhaul missed two different critical delivery dates which caused major delays to my projects. Had I known this would occur, I wouldn’t have used the services uhaul claimed to provide.
Rick Noble Noble Industri | Overall ExperienceKrysten and her staff were always very helpful, friendly, and accommodating in every way! I highly recommend this Uhaul facility.
Steven Throckmorton | Overall ExperienceWhat a great experience
Roxanne Mut | Overall ExperienceWhen I first arrived the front counter gal was great, but the fella at check out had different disposition, but maybe he was new. It was very expensive to use this small storage unit and they didn’t even prorate the amount when I left it! Plus they charged late fees if I wasn’t signed up for automatic payments. Not admirable at all, guess it all boils down to money, always gauging people smh! The lot was tight and always crowded which made it hard to turn around in. The entry door took forever to close letting others enter without a key so it didn’t feel the safest for sure! There’s definitely room for improvement with this facility, next time I’ll definitely shop around!!!
Rita Salas | Overall ExperienceStaff was helpful and friendly.
Charles Hamilton | Overall ExperienceVery pleasant experience. From the time I rented a truck & moved from PA. Everyone was so helpful & accommodating. Highly recommend!
Sharon Kearns | Overall ExperienceFirst time storage ar UHaul and would highly recommend. UHaul is always our first choice when it comes to moving, they never disappoint.
Barry Colescott | Overall ExperienceI needed a larger unit than I had and had to rent two units. No offer for one single large unit- disappointed
Donna White | First Impressionsthey work very hard here keeping the place spotless
coastal carolina masonry llc | First Impressionsstaff was very helpful and great pricing.
Rodman Schnaudigel | Overall ExperienceUhaul met our every moving need.
Mary Richter | Overall ExperienceGreat staff always a pleasure to talk to very informative.
richard marcy | Overall ExperienceThe staff was very friendly and helpful. I would definitely recommend this site to my family and friends.
Farrah Caceres | Overall ExperienceYour staff was excellent, I was very pleased leased
Roxanne Mut | First ImpressionsAlways a pleasant experience at the little river location. Staff was always helpful and friendly. I actually transferred my unit to my mother in law because I was so pleased with the services. We used this location when we moved as well and had no issues. Would and will recommend to others.
Mary Truette | Overall ExperienceCustomer service was Great!!!
Carlton Ware | Overall ExperienceStaff was great
Richard Chrissley | First ImpressionsThat team down there is the best!
Jordan Perske | Overall ExperienceThis staff was welcoming and customer service was top notch. Awesome team and awesome experience as a customer.
decarlo fernandez | Overall ExperienceThe lady that helped us was very professional and educated on her job. Thank you !
Michael Kalish | First ImpressionsWhen I rented the truck all parts of the contract were not explained, as needed. It is a very busy office and understaff. I filled the truck up with gas upon return and the truck had very little gas in it when I received it. This was a cost I did not know I did not have to spend. I was unloading the truck in three storage units there and asked to leave it until I found some more help. I did not realized I would be charged everyday for a dolly while it sat there but I was. As I moved out of my units over the next years the staff became very short handed, The manager had left and the new manager was overwhelmed. There was a huge disagreement upon my moving out of my last unit. I called many times however the phone always rang busy, the day I checked out I explained that I had called many times that day and it just rand busy or i got a message, I had called corporate about my concerns and they told me to call a different office, which i did. He said I would need to talk to the Little River office which I had tried so I could have my bill paid and move out efficiently as I had about a six hour drive. The manager yelled at me and walked out, saying I had not called and wouldn't even take my payment, refused the check, which was the same account the payment came from every month. My debit card had been lost without my knowledge and the bank had canceled it the previous month. I was not aware of this for about 30 days, They waited on the other employees while i stood there. I explained I had two heart surgeries and really needed to go. Kristen replied "yeah I saved your life and called 911 when you went down here" Which she did and I thanked her. However she said she did not want to hear my Pity Party everyone had problems. I had had 2 heart surgeries and was in the hospital over ten times in last year. therefore .I didn't realize my card did not go through. After missing the first payment she charged late fees every week or two then charge a $50 lien fee when I was there to move out within a month of being late. She screamed at me and walked out leaving no one in the office to take my money and check me out. The checkout process took over an hour. I finally walked outside to find all three workers huddled together having a conversation and not a one working. It was only at that time that I got her to come in and check me out. I had asked for a total receipt for my storage units when I first got there and she did not give me one. I asked again when i was finally allowed to pay and she said "You can get one from corporate" and she walked out with without giving me the receipt I requested. I kept my workers on the speaker phone while in the office as she was out of control and they said they could hear her screaming. I told him to walk back up to the office, The office is so understaffed she can not handle it and is probably he reason Donna left. I always swept my units out when leaving and left them in very good condition, They need help.
Marilyn Sluder | Overall ExperienceHowever, I would have preferred if all staff at the facility followed the masking guidelines set forth by North Myrtle Beach at that time.
CHARLESANTHONY BROOKS | Overall ExperienceAlways willing to help.
ROBERT BRAUN | Overall ExperienceUnderstaffed
Wanda Feagen | First ImpressionsThe only thing I have to say is that I wish I was able to get more of my things..I didnt have a way to get them and the staff worked with me and I was just having a hard time since the covid and loosing my job..I miss some of my personal things!..Kristin was a Great help tho.
Stephanie Caffee | Overall ExperienceExtremely friendly and accommodating. I especially like the way the employees answer the phone with kindness and enthusiasm. Thank you so much!
SUSAN WEEKS | First ImpressionsKrysten and staff were outstanding
Judy and Mel Mease | Overall ExperienceAccess to the gate was difficult as returning and check out trucks parked in front of access point. Office staff unfriendly. Maybe understaffed...
FRANK CARTWRIGHT | Overall ExperienceKrysten and Miranda are the best!!!
Patricia Verones | First ImpressionsThis U-Haul facility is well kept and we never worried about our trailer while it was there. A pleasant experience.
Robert Liming | Overall ExperienceYou all were great! You went above and beyond with helping me tie down the loveseat. I really wanted to give you something $$ but just didnt have it. If I did It wouldn't have bee enough. Good deeds do not GO unrewarded and it will come back to you both. THANKS SO MUCH!!!!@@@
VERONIQUE MUSTAFA | Overall ExperienceOne of the best! Management is hard working and efficient.
richard wagner | Overall ExperienceVery clean and secure facility. The staff was awesome, very helpful and friendly. We rented one of their trucks and it also was clean and ran great. WE WILL DEFINITELY USE THEM AGAIN WHEN WE NEED MOVING HELP.
warren brooks | Overall ExperienceStaff and facilities were great
John Mandikos | Overall ExperienceFriendly staff, nice facility
warren brooks | First ImpressionsThank you for giving my displaced college student a place to put her belongings in, yet she had to take them out due to the high prices for the units which she could not afford to pay.
Isabella Galletto | Overall ExperienceWe have used this facility for over 15 years Having two trailers stored in Myrtle Beach made this facility convenient and accessible every time we came down. We greatly appreciated we started small went large and ended back small and every time we changed it was a smooth transition. Thank you for all your help we greatly appreciated it Frank Mancini Ohio
FRANK MANCINI | Overall ExperienceThe staff was very helpful and this is one of the cleanest facilities I’ve been to.
Dwight Durham | Overall ExperienceWe made payments in advance so the accounting does not make sense. I owned a Uhaul appliance dolley that my company purchased and it was removed/taken/stolen from out of our unit and management requested proof of a receipt even though, it was our property stored in our unit at the first day of renting the storage unit. As those we listed as an emergency contact have been harrassed by your company repetitively with text, emails, and letters. Maybe the accounting was a misunderstanding on my part, however, the removal of any property out of our rented united should not have happened under any circumstance. I am not familiar with South Carolina law. Currently inquiring with legal council to advise me of my rights addressing the removal if my Uhaul appliance fully. I am searching records for proof of ownership and will provide the proof of purchase upon locating the receipt. Manager was rude, unprofessional, and the best sells person public storage and all Uhauls competition ever had. Intend to follow up with corporate on this matter. Regards
Robin Turner | Overall ExperienceKristen, the manager, is super nice as are two of the women who work there, someone those two women are extremely slow at their jobs, extremely.. The men that work there act like you kicked their dog if you even speak to them. Be cautious renting equipment from them. They will rent you dollies that they know are broken and inoperable. When you tell them so and ask them for operable equipment they just laugh and say they won't rent it to anyone else as they're putting it back on display for rental. And they will not refund your money.
dan eaddy | Overall ExperienceEntire staff was so friendly and helpful, I would definitely use this location again if necessary...
Linda Jenks | Overall ExperienceManagement and Staff offered exemplary customer service everyday, every minute of their being for the last 7/8 years of my occupancy. Some of which I encountered outside of the facility and has always received with the same positive, respectful and courteous energy demonstrating that Candy is a genuine person at heart. I single out Krysten and Candy because I had more one on ones with them but the entire operation is stellar. Love you guys stay blessed.
JAMES CUMBERBATCH | Overall ExperienceVery nice and polite and honest people
Marvin Cooper | First ImpressionsYou are very accommodating
daniel lewis | First ImpressionsI arrived Friday 1/31 at 2:30 PM. It took until about 3:05 to get my storage unit. I had moving help from U-haul waiting on me the whole time. They didn't seem to have enough staff ! I have used this
Stephen Fellows | First ImpressionsGreat!!
Timothy Auvil | First ImpressionsAlways friendly and willing to help.
David Lear | First ImpressionsGreat and friendly service.
William McKay | First ImpressionsVery friendly and efficient. A pleasure to do business with.
William Shambelen | First ImpressionsGreat experience
richard nelson | Overall ExperienceKristin & staff were the best!
Judy and Mel Mease | Overall ExperienceFacility was convenient, clean, and staff was very friendly and accommodating.
Adina Morando | Overall ExperienceMy reservation was wrong; name, address, contact info..etc. (20 mins) I was given a key to open storage unit that was wrong. (10 Mins) This delay cost me $90. in moving costs, not happy!!
Betty Mac Bean | First ImpressionsEveryone was so helpful and they made it very easy for me!
Margaret Mcburney | First ImpressionsCandy and her assistant went above and beyond to help me my experience went from a nightmare to a pleasure. In Albany Georgia the uhaul people were clueless they did not have the furniture dolly tha
archie mcneil | First ImpressionsEasy access to unit
William Voss | First ImpressionsThey were so helpful and friendly. The place was clean and well taken care of.
Kari Walker | First ImpressionsI had very good service at the Little River location, but was very upset by the15' truck break down we had from the Reading, PA location near the beginning of our trip. A discount should be given.
Russell Sherman | First ImpressionsWe couldn’t ask for a better heart fill neighborhood uhaul. They were just amazing for our time of need. Very clean. Absolutely no problems. If I EVER need to store anything, it will be here. Thanks
Tracy Hernandez | Overall ExperienceFantastic, great price
Paul Eagles | Overall ExperienceFantastic
Paul Eagles | Overall ExperienceAlways use uhaul for your moving needs. They're the best!
RON NORTH | Overall ExperienceVery Satified
Judy Edge Bellamy | Overall ExperienceI had my boat stored there for about 10 months. Access to it was great but they went up on their fees so I went somewhere else. Had the price not gone up it would still be there.
Tom Woodruff | Overall ExperienceThis place went above & beyond what me & my wife was expecting.! Definitely TOP knotch business in our opinion.! Very friendly staff. Exsply the lady at the front desk.!
Heather Pollard | Overall ExperienceExcellent storage facility - clean and very well maintained. Helpful, efficient, friendly staff.
Linda Bush | Overall ExperienceNolan and the other employees were a joy to deal with.
Pam Moore | Overall ExperienceExcellent customer service
george theriault | Overall ExperienceGate access with card is difficult. Machine should be mounted over the curb not behind it. Too many trucks and trailers in the way making access tight. Alarm goes off every time unit is accessed.
paul wisenor | Overall ExperienceVery nice facility, top notch. The folks working there were very nice. Would absolutely recommend them. The best storage facility we’ve used by far.
Pete Rutherford | Overall ExperienceManager on duty was extremely helpful and very pleasant to deal with.
Joseph Romer | First ImpressionsPleasant and very helpful. Great customer service!
James Ganz | First ImpressionsI was sent 60 miles to pick up a trailer when I got there it was gone then they wanted to send me another 80 mile to pick one up.
Kenneth woehl | First ImpressionsVery helpful, all around a Aplus crew that I would recommend
RAE BROWN | First Impressionsgreat place very well maintained
Michael Baldwin | Overall ExperienceGreat facility
JOHN SCHMIDT | Overall ExperienceThey are so wonderful to work with and take their time with each customer.! Highly recommend this business.
debbie carder | First ImpressionsWas SUPER friendly, very understanding about our current situation and gave us the 1st month rent FREE.!! what was so awesome of her. I'd recommend these guys to anyone.! Thanks again.
Heather Pollard | First ImpressionsThey were so helpful with the rental unit we needed for a couple of months. We rented our moving truck from them; they were very helpful with knowing the truck size we would need.
Robert Miller | Overall ExperienceIt was 455 pm, He said we’re closed, Company vehicle blocking access to my unit on two visits!, let corporate aware of issues, they did NOTHING! WOULD NOT RECOMMEND This Storage location!!!
Ancil Hilburn | Overall ExperienceThe staff always provided clear and concise information, the location and security features were much appreciated; my thx
David Pugh | Overall ExperienceGreat facility
Debra Joyner | Overall ExperienceThe only complaint is only having 1 month rentals. Sometimes we only need 1-2 weeks?
PAUL BECKER | Overall ExperienceA well-run efficient, facility. Krysten and staff were very friendly, competent and accommodating.
Daniel Hodnett | First ImpressionsThe entire staff was very friendly and helpful. Great customer service.
Sharon Vereen | First Impressionsgreat people to work with 😁
janet presnal | Overall ExperienceGreat service
Jack ruppe | First ImpressionsVery professional
JOHN LANDA | Overall ExperienceRats destroyed my mattress and my furniture and I had to throw hundreds of dollars of my stuff away. Not happy
tommy roberts | Overall Experiencevery satisfied with the service and the staff was very friendly.
Al Whiteaker | Overall ExperienceNolen and Candy were extremely friendly and helpful in our move to Little River. Storage unit rental and equipment return was quick and painless. Thank you!
Steven Throckmorton | First ImpressionsVery good customer service staff.
Linda Paquette | Overall ExperienceThe guys who waited on me were awesome
john mullen | First Impressionsexcellent customer service by the pros in the Little River Uhaul facility. I would never go anywhere else
Bruce Henthorn | Overall ExperienceExcellent, secure facility, reasonable rates, and friendly staff. I would 100% use it again.
Valerie Chapman Stockwell | Overall ExperienceThe staff went over and above to meet my needs. Thank you for your help to make our transition less stressful!!!
Doug Atkins | Overall ExperienceThe experience went very smooth. They had a problem with the automatic gate the first few days but kept things secure while it was being repaired. A positive experience overall.
Tom Evers | Overall Experiencesmooth as silk! no problems what so ever
Larry Younce | First ImpressionsGreat experience
Mitch Lewis | Overall ExperienceVery professional and helpful staff to say the least.
Silvia Dorey | First ImpressionsI had a good experience using the U-Haul Storage in Litle River SC. The young lady at the desk had just finished having to deal with an abusive customer who had a dead CC. Despite that she was great
Roland Matte | First ImpressionsThe broken gate and being open all day allows people to access the facility who should not be in the storage area. With that said I am sure the office personnel kept an eye on things through cameras
randy sawlsville | Overall ExperienceI have always liked the customer service here excellent place 👍
Paula Woods | First ImpressionsVery friendly staff. A great experience.
Cynthia Niner | First ImpressionsThis is my third time to use this location. Always friendly clean and efficient.
Dindy Mills | Overall ExperienceBest storage facility we have ever used...clean, easy to work with, equipment available and friendly.
sherry thompson | Overall ExperienceKyrsten provided clear and concise professional attention to addressing my situation, which was greatly appreciated; I look forward to using the service solutions that U-Haul, Little River provide.
David Pugh | First ImpressionsAwful place. This facility needs to be closed down immediately. Inept management and customer service. Had 24hr access and did not receive it. Gate constantly inoperable. Trucks blocking gate.
Anthony Vitti | Overall ExperienceWe used a ubox to move my mom here from oregon. The only issue was that a rat got into her things somehow and chewed up some boxes.
Karen Williams | Overall ExperienceGood people
Robert Taylor | First ImpressionsVery pleased with the staff and facility. I would definitely use this facility again!!!
DAVID COOPER | Overall ExperienceNolan went above and beyond to help! Really appreciate that so much!
Cynthia Sheehy | Overall ExperienceThanks for your facility. No complaints about anything. You do a great job !!!
Margeret Ball | Overall Experiencegreat
Stephen Fellows | Overall ExperienceThe folks at 3195 hwy 9e are top drawer.I trust them because they get it RIGHT!
David Foreman | First ImpressionsA great help and great people
Bob And Beverly Smith | Overall ExperienceI will NEVER use Uhaul for anything ever again! Found a mouse made a home in my sons mattress and I had to throw my furniture out because it was all mildewed. Uhaul would not help at all!!!!!!
eric trotter | Overall ExperienceAlways a pleasure doing business with Uhaul
Paul Eagles | First ImpressionsVery pleased!
Joe Mattingly | Overall ExperienceDonna was always great to deal with, efficient and friendly. Very clean and secure storage units.
NANCY HUGHES | Overall ExperienceVery professional,yet very friendly
Felix Fernandes | First ImpressionsI was very well pleased with the unit and the staff
Jim Owens | Overall ExperienceEverything was fine except the mileage fee of .69 is just out of line. I will just have to do more reasearch. I have a storage unit and soon want to move my boat to your property. Truck rental out.
Larry Pack | First ImpressionsVery impressed by the well maintained and extremely clean storage area and surroundings.
Felix Fernandes | Overall ExperienceCandy did a great job!
Ancil Hilburn | First ImpressionsExtremely efficient and friendly staff when I needed it most
Lori Collins | Overall ExperienceDonna provided excellent and friendly customer service. She helped us right away and went over and beyond to help meet our storage needs.
francisco tamez | First ImpressionsClean, secure, friendly competent staff. Thanks
RICHARD HEATON | Overall ExperienceGreat experience! We would use them again !
Louisa Robles | Overall ExperienceThe storage units are clean and safe. The staff was very helpful,
michael brophy | Overall ExperienceWe stored our belongings here after our house was flooded from hurricane Florence. We're very grateful to the staff at UHaul for helping us during this difficult time. They were friendly and helpful.
Randy Cox | Overall ExperienceI have never had the pleasure of dealing with such TOP QUALITY,CARING people before. It was truly a pleasure doing business with U-haul of Little River.
ELEANOR ROSA | Overall ExperienceNothing
Anthony Reto | Overall ExperienceExcellent staff. Professional and helpful
Roma Macedo | Overall ExperienceI stored my camper here, the spaces are two small, had trouble getting my camper out, the place I’M in now is 100% better than yours.
larry gunter | Overall ExperienceNo additional comments
stanley lepkowski | Overall ExperienceHard to get out of parking lot on hwy. 9
Charles Smith | Overall ExperienceQuick and efficient friendly staff
Lori Collins | ReservationVery nice people and place to do business
James Phillips | Overall Experienceyou need more room but overall excellent Thanks
Robert Devaney | Overall ExperienceEvery0ne Was very helpful. I will recommend and will go there when I need U Haul. Thank You.
alex wilson | Overall ExperienceEverything was great
richard armistead | Overall ExperienceGreat people to deal with could not b any better
David Dean | Overall ExperienceBy far the best in Myrtle Beach & North Myrtle Beach area!
B Sohn | Overall ExperienceVery pleased with my storage and the staff.
JAMES BARKER | Overall ExperienceDefinitely the best in this area.
B Sohn | ReservationGreat Service, very friendly and professional.
Robert Axisa | Overall ExperienceMade reservation showed up and was told wasn’t available storage bin and rude help won’t come back again
ROBERT MICHAEL WARD | ReservationExcellent service
Andrew Carrino | Overall ExperienceThis definitely is the best self storage in South Carolina. Great staffs! However, the cost is too high.
B Sohn | ReservationKristan and Nolan were great to provide assistance.
Lee Kennedy | Overall ExperienceNice People
Joseph Blake | ReservationSunday, people just kept coming in, around10 people in all. The poor women behind the counter was all by herself. She did take everyone in order and did a great job getting everyone on their way!
Robert Axisa | ReservationVery pleasant and helpful staff at a good price
George Andrinopoulos | Overall ExperienceNice staff, always friendly and really helpful. They made sure my move in and move out was successful! Thanks again! The manager and “Big Mama” were my favorites!
Swakeem Cox | Overall ExperienceAwesome!
Deanna Bill | Overall ExperienceThe the office staff and delivery staff was the best to work with.
Vincent Petta | Overall ExperienceNa
David Rose | Overall ExperienceAll the people very great and very helpfull
David Denning | Overall ExperienceSuper
G Frank Leonard | ReservationGreat service
Andrew Carrino | ReservationThe office staff were friendly and knowledgeable and made all processes easy. A very well kept facility.
Robert Liming | Overall ExperienceI had a U Box delivered to my new address. They delivered it a day earlier and picked up the following day. Thank you!
Dolores Grenier | Overall ExperienceThe people was very friendly and accommodating. I will be bringing my boat again next year for the summer. Very convenient.
David Joyce | Overall ExperienceKrysten very professional and patient. Could use a little help with organizing tasks to streamline duration of visit. She is excellent representative for U-Haul
Jeanalie Smith | Overall ExperienceThis facility and its staff is exceptional in every aspect and I would recommend no other. Thank you all, for making me and my possessions feel valued and safe for over a year! Much appreciated.
debra keeler | Overall ExperienceMs Donna was great
Charlene Skates | Overall ExperienceSo easy and convenient. Nice and courteous staff.
becky parkins | Overall ExperienceThe staff was extremely helpful in assisting my needs at your facility. It was one of the best experiences i have ever had working with a company. I am recommending U-Haul to all my friends.
dan altere | Overall ExperienceHighly recommend U-Haul Moving & Storage of Little River!!! A+++
GEORGE CROCKER | Overall ExperienceThis was my first time using U-Box delivery....moving 1900 miles....cross country. From the beginning to the end....100% more than I expected. Thank you to all!!!
Eileen McGrath | Overall ExperienceAccessed my convenient unit on numerous occasions over a 4 month period with no issues. An employee even allowed me in shortly after closing one evening for a quick pick up - greatly appreciated.
John Shelton | Overall ExperienceExcellent facility. Staff is knowledgeable, kind, helpful and friendly.
Marcia Clontz | Overall ExperienceThe staff very helpful and extremely polite.
PAUL LE BLANC | Overall ExperienceThanks
Wayne Babin | Overall Experience