Customer Reviews for U-Haul Moving & Storage of Little River

3,115 comentarios

3195 Hwy 9 E   Little River, SC 29566
(E of HWY 31 on HWY 9 Next to the Car Wash)

(843) 399-4777

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(843) 399-4777

3195 Hwy 9 E
Little River, SC 29566
(E of HWY 31 on HWY 9 Next to the Car Wash)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELCLARK A. 
Clasificación:
5.0

Extraordinario servicio al cliente

KINTRELL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david P. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAYNE B. 
Clasificación:
2.0

I vacated my storage unit on 12/31/21 and stopped in to the office to let them know I had vacated. On January 22, 2022, the manager called me to see if I was still using my unit. I advised him that I had moved out 3 weeks prior and had personally told them I had moved out on the day we moved out.

tim a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike T.  |  First Impressions 
Clasificación:
4.0

Other than my hitch being ordered and sent far out of my way and being installed improperly. I had a great experience and a smooth relocation move. Would be nice and considerate of uhaul to reimburse me some of the cost i had to pay for the hitch and installation. Since it cost me so much extra in gas and time to get it on and done correctly.

RONNIE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICKEY L.  |  Overall Experience 
Clasificación:
4.0

Great team, simple process and easy return. Grateful, this is why we keep using this location and team!

DOUGLAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

COURTNEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin K. 
Clasificación:
5.0

Not a thing! The staff was awesome and very helpful.

Joshua G. 
Clasificación:
5.0

Staff very professional and courteous. Little River u haul rocks!

SCOTT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Letecia L. 
Clasificación:
5.0

Thanks for everything 😁

Washington S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA N. 
Clasificación:
5.0

Great job, folks! You were very accommodating when I needed the truck an extra day and have great attitudes!

MARK P. 
Clasificación:
5.0

Staff went above and Beyond to help us. We needed a A storage unit and there weren't many available but manager was great and helped us.

JAMES m.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Vincent A.  |  Overall Experience 
Clasificación:
1.0

Constant billing issues: would get bill, non-payment email, followed by payment email - every month for two years. Spoke with managers and general managers - to no avail. Mean, ugly people have worked at this location, extremely nasty people to deal with. Went to empty my unit, a non-payment lock was on my unit. - I'm on auto-payment? When manager went to my unit, told me this was due to non-payment, then changed his mind and told me it was because there was no lock on unit, which is impossible because U-Haul requires every unit to purchase a lock? I closed out my unit on the 5th and was told I would not be billed. Of course, I was, and the girl in the office on the 10th - told me not to worry about it as it was just an email blast. when I brought up, I had a pending charge, she transferred me to a manager to resolve. Get this, asked me for a card since my account they have been processing for two years has an issue? I hope I get my refund. Let's just say I have never been more frustrated and relieved to leave your business than now! Nothing positive to say, other than the [new manager Noel] seems like he really wants to help and was professional.

Betty M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg L. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALAN B. 
Clasificación:
1.0

Do not use Walker & Friends; after I was confirmed for a week, they called us and cancelled the day before our move. Totally unprofessional, just don't do it!

SEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMA L. 
Clasificación:
5.0

This location had great customer service.

ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul N. 
Clasificación:
4.0

Facility was clean. But it should offer refund when customers move out early.

isabella H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK M. 
Clasificación:
5.0

Excellent customer service! Reserved over the phone and spent maybe 5 mins to check in. Then....the manager puts air in my personal vehicle flar tire! Super nice guys and highly recommended!

James W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE J. 
Clasificación:
5.0

Just keep on doing it all right. I made two trips to drop off the tow dolly and return the truck in less time, including travel, than it took too pick it up on the front end. Tom and the crew there were the kind of people all business hope to have. They get customer service and how to WOW a customer. I don't believe there is anything they could have handled better than they did. Winner's all and greatly appreciated.

DANIEL C. 
Clasificación:
5.0

Exceptional team, it's why we keep using this loaction

Steven P. 
Clasificación:
5.0

The young man at the desk helped me with the truck helped me to get the lock on properly excellent customer service. U-Haul is lucky to have such a great employee. He made my storage in truck rental the best

Marjorie L. 
Clasificación:
5.0

Easy return and professional service.

Gary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

I shall not there Two men and a truck brought my storage .

Edward P.  |  First Impressions 
Clasificación:
5.0

Pick up was very easy. Staff very nice and friendly. I can not think of any improvements needed.

TERRY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blake K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bonnie W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lyle B. 
Clasificación:
5.0

They treated me Very Well! Their smiles and welcoming attitudes made my experience with them Very Enjoyable. They hooked the trailer I rented to our truck and when I returned it, they unhooked it as well. Very Professional and a Job Well Done!

Ray C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

Everything was great. Very friendly staff. Highly recommend

MICHAEL M. 
Clasificación:
5.0

Came because of as with special discount but did not get discount

rick& beverly r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

oliver and brenda H.  |  Overall Experience 
Clasificación:
2.0

Merry Christmas asshole was what was yelled at me as I left the gate! Poor customer relations and communication. Drop off at U-Haul moving and storage of little river SC, 3195 hwy 9e

Hannon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER H. 
Clasificación:
5.0

Great people

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

Nothing. Everything was perfect! The men were very professional and just great to work with.

RAYMOND C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa G. 
Clasificación:
1.0

We were told that we were given an extra day due to the flat tire. They said we did we got no such thing, but they did honor it. However, they argued with us about the reservation number for a storage unit that we made at the same time that we reserved the truck. They argued with us about having the reservation. We eventually got the storage unit.

Paul B. 
Clasificación:
3.0

The destination was only about a mile from my new house

Kenneth W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra D.  |  First Impressions 
Clasificación:
4.0

Questions were re-asked that had already been completed in the online reservation. And a particular question, "What is your destination address?" seemed like none of anyone's business. I had already selected the drop-off address for the trailer. "Where I'm delivering my contents" is irrelevant.

GEORGE O. 
Clasificación:
5.0

Everthing was great, thank you for making my move better. Everyone was great from renting too turning in truck.

jeff c.  |  Overall Experience 
Clasificación:
5.0

Nolan is not only an excellent business person, but he is also a kind and considerate person! I will definitely recommend this U-HAUL rental location!!!

Angela G. 
Clasificación:
5.0

Always great people too help. The Nice Lady That help me was very friend knew what I needed an offered all I needed. She was also there when I returned truck that evening along with a gentleman that took my truck an it was fast an easy. Will use again an always send them people looking for Truck rentals an storage.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

william H. 
Clasificación:
5.0

Everything is wonderful

NANCY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory and Kathey W.  |  Overall Experience 
Clasificación:
2.0

I had a 10 x 15 unit reserved for the past 2 months. I drove 9 hours from Maryland with a Uhaul truck. When I arrive at your facility I was told that there were not units available. I explained that I had a reservation and showed her the reservation number. I was told that reservations are not a guarantee. She did not have that size unit available and did not know why I was told that they did. She was not able to help me look at any other locations near by. She did offer me a larger unit for $100 more a month than what I was paying. I asked her if I could get the same rate as the smaller unit I was promised and she said No we don't do that. I will never rent from U-haul again.

Molly H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
5.0

Best I've ever dealt with!!!

JENNIFER C. 
Clasificación:
5.0

Personnel were courteous and helpful which made our move to the area delightful!

James C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allen S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rena T.  |  Overall Experience 
Clasificación:
5.0

Always q great experience at this location. Customer service is excellent, facility is well maintained, and equipment is in great shape.

JOSEPH B. 
Clasificación:
5.0

Both locations were very easy and friendly to work with from pickup to drop off destination. 800 customer service agents were clueless and frustrating. Speaking with the 800 agents caused great concern that my box would not arrive on time or to a wrong destination. In the end, everything arrived EARLY and without any issue.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy k.  |  Overall Experience 
Clasificación:
5.0

TU👍🤗

ILONA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALEE G. 
Clasificación:
5.0

Very friendly staff and helpful.

Mike S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMVI D. 
Clasificación:
2.0

In the Uhaul tool that I used to book my one way vehicle rental it offered me the opportunity to book a storage. In the tool it said first month was FREE. However when I went to store my stuff the clerk told me that to get the FREE month I would have had to rent the truck from them. Not sure how I could have done a one way rental and pick up their vehicle in Massachusetts. In fact it would be impossible. Otherwise I was very happy with the experience.

Harold P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DOREENPATRICIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon V. 
Clasificación:
5.0

Helpful staff. Great to have someone on site to assist.

ROBERT S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gail H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benita S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luisa and Wilson S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE C. 
Clasificación:
5.0

We could not get the online check in to work properly. Would not accept our picture of the odometer and gas level no matter how many times and ways we tried

ROBERT C. 
Clasificación:
5.0

Requested drop off location was not written, an alternate location 9 miles from requested location was written. I was advised that the "system automatically assigns the location where equipment is needed next". This was inconvient.

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
4.0

More parking

Walter N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

My first visit (sept. 22, 2021) to request a stg unit was not pleasant one and the female who assisted me, the manager?, Just flatly said there was no space available when I came in to rent a unit. She really did not get any of my info or my questions/needs for storage and did not even make an attempt to see if something was coming up soon. Please be advised that I struggled to get into your office with my rollator walker because I am handicapped and cannot walk without it. I left disappointed and in about a month I called into this same office and was greeted by a male employee, who was so very helpful and advised that the small unit I was requesting was available, but on a first come basis. I got in my car and was at the office within the hour. The female whom I had previously dealt with was sitting at the desk, while the gentleman was standing behind her. She recognized me (due to my handicap and equipment I needed to get into the office) and promptly got up and walked into the back room without saying a word to me. I was assisted by the same gentleman I had talked to on the phone and he was so very pleasant and helpful in getting me a unit right away. All else went well with my relationship at UH-5433(A).

Bonnie W.  |  First Impressions 
Clasificación:
5.0

easy quick and pleasant. no hitches. no problems.

THOMAS M. 
Clasificación:
5.0

Overall very friendly staff and pleased with the storage services provided. Gracias

Corey A.  |  Overall Experience 
Clasificación:
5.0

All was great. Good people working there.

DONALD V. 
Clasificación:
5.0

Absolutely the Best thing we did for this Move to SC. From the U-Haul in Freehold NJ to Little River SC. Everyone kept us informed where our boxes are. Everything made it in tact and safe, I would Highly recommend this method to move. Thank you Edward and Diane Kane

Edward K. 
Clasificación:
5.0

Great experience here, I will definitely come to them when needed in the future!

LESLIE L. 
Clasificación:
5.0

Everyone was very friendly and made the experience great!

SCHADWICH M. 
Clasificación:
5.0

We have stored our vehicle there for several (6+) months each year, for several years. It has been safe and secure. No problems. Price going up, though and that's tough. Gracias.

Robert F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin S.  |  First Impressions 
Clasificación:
5.0

Everything was tip top!!

ERNEST D. 
Clasificación:
5.0

Ninguno

denise l.  |  First Impressions 
Clasificación:
5.0

Nada

Christine B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzanne H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert C.  |  Online Move In 
Clasificación:
5.0

Only thing I didn't like, was the fact that the unit is advertised as 10 ×20, but it is actually a 5×15 and 5×20, meaning it's only 175 sq ft. Due to weird floor layout, I lose 25 sq ft.

Kenneth E.  |  First Impressions 
Clasificación:
4.0

Great customer service!

James C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Taras W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew and Lynda P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary K.  |  First Impressions 
Clasificación:
5.0

Very friendly and knowledgeable.

Robert and melissa W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco P.  |  First Impressions 
Clasificación:
2.0

Desk personnel was totally distracted. Slow slow slow. Horrible odor upon entering and was worse longer you were in office.

Nancy H.  |  First Impressions 
Clasificación:
5.0

none

Chris W.  |  First Impressions 
Clasificación:
5.0

GM at Little River store very helpful

KEVINS F.  |  First Impressions 
Clasificación:
5.0

The manager at Little River was extremely helpful, we had a lot of confusion with our moving company and the size of our rented units. This unfortunately created a great deal of work for the manager. Thank you for your help and patience. I appreciate the time you are taking to now resolve the charges!

Suzanne H.  |  First Impressions 
Clasificación:
5.0

Our Experience we enjoyed the Management taking the times to access our storage unit and to drop off the Truck and we would ,tell any of our friends to go to U-Haul. Thanks James Byrne

Tonya S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
5.0

GM was great. Very strong customer service !!!

NED P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix R.  |  First Impressions 
Clasificación:
5.0

The staff at this location is the best

KAYLA G.  |  First Impressions 
Clasificación:
5.0

Great service. Staff were busy but still found time to get my boxes in front of my new storage unit on time and perfectly placed.

Mark P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F.  |  First Impressions 
Clasificación:
5.0

Very impressed, third time I used UHaul storage in three different cities but this location even provided a lock which the other locations did not, in the other locations I had to pay for the lock. I will be using and recommending this location.

isabella H.  |  First Impressions 
Clasificación:
5.0

So far this is a great place for storage and I will recommend it to everyone I know.

Jamal W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alois M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Coley F.  |  First Impressions 
Clasificación:
5.0

Very cooperative and informative staff

larry g.  |  First Impressions 
Clasificación:
5.0

they work very hard here keeping the place spotless

coastal carolina masonry l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

savas B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven and Diane r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S.  |  First Impressions 
Clasificación:
2.0

My reservation was wrong; name, address, contact info..etc. (20 mins) I was given a key to open storage unit that was wrong. (10 Mins) This delay cost me $90. in moving costs, not happy!!

Betty M.  |  First Impressions 
Clasificación:
5.0

Everyone was so helpful and they made it very easy for me!

Margaret M.  |  First Impressions 
Clasificación:
5.0

Easy access to unit

William V.  |  First Impressions 
Clasificación:
5.0

Manager on duty was extremely helpful and very pleasant to deal with.

Joseph R.  |  First Impressions 
Clasificación:
4.0

They are so wonderful to work with and take their time with each customer.! Highly recommend this business.

debbie c.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba