El cliente no dejó un comentario.Tyler H.
Customer Reviews for U-Haul Moving & Storage of Little River
Little River, SC 29566
(E of HWY 31 on HWY 9 Next to the Car Wash)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jason M. | First Impressions
El cliente no dejó un comentario.John R.
Vehicle had 150,000 miles needs replacementPaul H.
The staff are amazingRICHARD B.
Very busy location. Excellent staff.Heather F.
El cliente no dejó un comentario.Sharon M. | Overall Experience
Very personable gentlemen at this location. Very easy to drop offKen Y.
You stole my money I put gas in the car and left it exactly how it was you should be ashamed of yourself and will be speaking to supervisor for my money backMariela P.
El cliente no dejó un comentario.LARRY F.
El cliente no dejó un comentario.Robert F. | Overall Experience
El cliente no dejó un comentario.Thomas M.
Not happy with Uhaul Johnson city for not adding 2 boxes to contract and shipping the first 3 boxes without waiting for the last 2 as negotiated. Last box return to Uhaul in late November and still being charged in December and January not happy. Double charged for shipping? Still being charge monthly for last box? Will not recommend to friends and family! Thanks for and help you could provide. John McFaddenJohn M.
All good. No changes needed.Keith W.
El cliente no dejó un comentario.Jim D.
Everyone at this location were Awesome Great customer service!!Michael R.
El cliente no dejó un comentario.Kaitlyn P. | Overall Experience
El cliente no dejó un comentario.Jeff G. | First Impressions
El cliente no dejó un comentario.Sarah S.
El cliente no dejó un comentario.Jeff G.
We have had a great experience with This U-Haul facility. Always friendly and helpful. Would recommend them anytime.Rocky W. | Overall Experience
El cliente no dejó un comentario.Tony S.
Sammy was very professional and helpful in arranging my trailer and storage.Mark H. | First Impressions
The unit I rented, had an area inside of it that is 5×5 that was completely blocked off and unusable to me. That is 1/8th of the total area that I couldn't use. I asked about a price break since I couldn't use that area, got a big fat nope. But I needed it, so I took it. But, that showed me what kind of company I was dealing with, and said all I needed to know to get a different place. I see that as blatant false advertising when you're renting a 10×20 unit and you're getting a unit that you can't use 25 sq ft of. And to charge the same rate as a fully useable 10×20 space ?? That's just wrong. So yeah, you lost a $250 a month renter, cuz you wouldn't make a $30 concession. The people and place are great, just didn't like the full price fee for a unit I couldn't use 1/8th of. And if you don't think 1/8th is a lot, cut your pay by 1/8 and see if you still don't think it's a lot. Other than that, all was good.Kenneth E. | Overall Experience
Staff was great, location was clean and maintainedMatthew M. | First Impressions
El cliente no dejó un comentario.Melvin M.
El cliente no dejó un comentario.ANGIELEAN C.
El cliente no dejó un comentario.Gina S.
El cliente no dejó un comentario.Laurie A.
El cliente no dejó un comentario.rydrickco B.
The store manager Nolan was amazingly professional courteous knowledgeable and just a really really nice guy I've had a storage unit there for a year and he is always been so professionalDebra E. | Overall Experience
El cliente no dejó un comentario.freddie w. | First Impressions
My original reservation was unable to be located. Then I had to drive to another location to pick up equipment that was reserved on both reservations. And of course I had to pay the milage to pick up the equipment.Christopher F.
El cliente no dejó un comentario.Barry J. | Overall Experience
El cliente no dejó un comentario.Jeff C. | Overall Experience
El cliente no dejó un comentario.Melissa H.
Very helpful on drop offRichard L.
El cliente no dejó un comentario.Scott R.
El cliente no dejó un comentario.Wade A.
Quick drop.James D.
El cliente no dejó un comentario.HENRY R.
El cliente no dejó un comentario.Don B.
El cliente no dejó un comentario.Jo L.
El cliente no dejó un comentario.Ricky H.
El cliente no dejó un comentario.Larry W. | Overall Experience
Dramatic Price changed from original online reservation, whats the point of stating a price if it isn't fixed, very unfair practice.. Pickup location changed from online reservation even though requested location had the equipment that was reserved. Location change wasn't stated until check-in time .. simply poor experienceDaniel N.
El cliente no dejó un comentario.Tracy F.
El cliente no dejó un comentario.jan F.
El cliente no dejó un comentario.Rick T.
No matter when we arrive, early in the morning or later, it seems to take one individual staff member longer than usual to get going. We were helped by a female at this location. She kept blaming that she didn't have coffee that day and to forgive her, but in reality the check-in/out process shouldn't be that difficult. I think she could benefit from some more training.Andre M.
El cliente no dejó un comentario.Steve B.
Find a new person to replace the woman who works there and answers the phone and takes the money.Jon E.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.Francisco C. | First Impressions
We use you service every year for Christmas family charity that we provide presents, santas and food for a month for 5 to 7 families. Every year you have been wonderful to work with. Thank you for your kindness, professionalism and caring. Donna Williams 2022 President of OD Shag Club. NMBEACH SC.donna W.
Great experience!Steve V.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Dayton D.
El cliente no dejó un comentario.Kenneth R. | First Impressions
No improvement needed. Operations on both ends were quick and easy. I found all personnel I came in contact with were friendly and knowledgeable. Great experience and the same as I experienced approximately 5 years ago. I will use U-haul again in the future.Harold H.
Nolin and staff are great. Very accommodating. Our only negative comment would be about the Uhaul policy of not pro rating Uhaul box rentals. We ended up paying an entire months rental for 2 boxes even though we only had them 2 days of the 30 day cycle. $150.00 for 2 days. It was not Uhauls fault at all, but still very frustrating.Vincent R. | First Impressions
El cliente no dejó un comentario.Patricia V.
El cliente no dejó un comentario.Terry H.
El cliente no dejó un comentario.DONALD L. | Overall Experience
Excellent service! Keep up the good work!THOMAS F.
Everything was fine. Very helpful U-haul representative at the location, trailer was in fine shape.Robert G.
Awesome serviceJAMES R. | First Impressions
When I rented the storage unit 7 years ago it was within my budget. The rental eventually rose to the point that it was not worth the value to me.FREDERICK K. | Overall Experience
Nolan and the lady at the front desk I didn't catch her name were AMAZING… everything went very smooth. I will definitely recommend to others. I appreciate you both thank you so much.jeannette l. | First Impressions
The steering on the truck was very worn to the point of being a safety hazardmike J.
Extraordinario servicio al clienteMilton S. | First Impressions
El cliente no dejó un comentario.Daniel O.
El cliente no dejó un comentario.Barry J. | Online Move In
El cliente no dejó un comentario.Joseph D.
El cliente no dejó un comentario.Donna W.
El cliente no dejó un comentario.JERAMERICHMOND C. | Overall Experience
El cliente no dejó un comentario.Jerry S.
We stored our vehicle for several months, over several years and always found it in good shape when we returned to pick it up. The facility is very secure and even though, one year, there was extensive flooding in the area, this facility was safe and dry.Robert F. | Overall Experience
Customer service was excellentWILLIAM R.
El cliente no dejó un comentario.JOSEPH D. | Overall Experience
Moving is a stressful experience. Period. My experience with Uhaul van & storage was over-the-top amazing!! Highly recommend using Uhaul.Pamela B. | Overall Experience
El cliente no dejó un comentario.JOSEPH D.
El cliente no dejó un comentario.jan F.
El cliente no dejó un comentario.paul W.
The trailer was dirty. I had the equipment for 2 hours and never used it. Returned it clean and location refused to give me a partial refund. DisappointingKimberly L.
El cliente no dejó un comentario.Kristi G.
El cliente no dejó un comentario.larry H.
The website would not upload the photo I took of the truck.James C.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Bill K.
El cliente no dejó un comentario.ANGIELEAN C.
Super helpful team, seamless drop off. Great customer experience.Dan F.
El cliente no dejó un comentario.JOSEPH D.
El cliente no dejó un comentario.AMY W. | Overall Experience
El cliente no dejó un comentario.Bettina K.
Every time I drop off it is a hassle they always say j xsn drop off nearest location. I got red flagged once for not dropping off where they said and now this time I dropped off Sam place snd on Saturday than On 7 get Text to stop off somewhere else and the place I dropped off no longer accepts them. Well it had a uhaul drop off box so husband out paper work in box and drop trailer thereFonda J.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.David H. | Overall Experience
El cliente no dejó un comentario.Joseph R. | Overall Experience
Servicio al cliente de excelencia.Patrick M.
El cliente no dejó un comentario.Raymond L.
The truck was not clean at all and stank of cigar smoke. Staff were very good and the entire process was very easy and pleasant.Anthony K.
El cliente no dejó un comentario.Jonathan B.
I'm retired and money is tight. I was able to get my things out of your storage to save money. I only used 4 days of the month but U-Haul would not refund any of my money. This ended what was a great experience badly.patsy t. | Overall Experience
This location is without a doubt top of the line - professional facility, professional and efficient stall, great communication to client and well maintained trucks.John W.
El cliente no dejó un comentario.Corwin M.
Stored some antiques in the climate controlled section for a extended period of time while overseas, perfect condition when I returned. The staff were always friendly and helpful. Would definitely recommend the facility.CRAIG R. | Overall Experience
El cliente no dejó un comentario.William M.
The item I requested was ready when I arrivedlarry H.
Uhaul rep put down the wrong drop off site which caused un-needed confusion.Randy E.
Clean, safe, and well managed. Good place for storage inside, parking outside, and truck/trailer rentalJohn A. | Overall Experience
The call I received from employee Nolan in regards to a van that had been checked in in my name over 24 hours prior to the call was decidedly unprofessional.RICHARD K.
El cliente no dejó un comentario.Jack E. | Overall Experience
I reserved a hand truck but there wasn't one available when I picked up the truck, so I had to buy one.Richard T.
El cliente no dejó un comentario.Bill K.
Can't think of a thing to say here. The people at the service counter have that good old southern warmth.John C.
Everything was fine I really enjoyed there service .antrea L.
Used many times and great placeWilliam B.
Friendly, Fast and available right awayJohn W.
Exterior door to the climate controlled storage did not have a working lock although key pad is there. My only suggestion is to get that fixed to add that layer of security. Otherwise appreciate the folks working here including the manager. Always a good experience renting a van or truck or storage unit.MICHAEL V. | Overall Experience
El cliente no dejó un comentario.Tammy R. | Overall Experience
Very friendly and accommodating.Rick P.
El cliente no dejó un comentario.Richard D.
El cliente no dejó un comentario.Joanna C.
They accommodated me super quickly, as I needed a truck on the fly! Everything went great and I was super excited the return was so easy!Annie T.
The manager and staff were friendly and very helpful. Thanks a lotChad G. | First Impressions
El cliente no dejó un comentario.sam T.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.andrew D. | Overall Experience
My experience was excellent. I had to change my pickup date numerous times and it was no problem at all.william W.
This was by far the best trailer I have ever rented from uhaul. Apparently newer with good rubber. I see a Demco hitch and assume they built the running gear. I have owned 10 Demco trailers over the years as equipment haulers and they know their business. 1300 miles in 2 driving days and equipment was flawless.Gary R.
No one showed me how to open gate or storage. First unit was locked & taken by someone else. Then I was charged more after being told I could change drop off location without a issueJennifer M. | Online Move In
El cliente no dejó un comentario.Jim W.
To be able to drop the equipment off at the same location we picked up from...Walid Z.
El cliente no dejó un comentario.arthur P.
El cliente no dejó un comentario.Kathryn R.
Nice friendly staffâ€¦.parking for customers is tight.JAMIE T.
What an exceptional facility! Very upscale and managed by a staff who knows what it means to have pride in their business and customer service. I recommend it highly. Nolan is an astute business manager and pleasant to work with.nancy c. | First Impressions
Polite, professional and friendly staffGary M. | Overall Experience
El cliente no dejó un comentario.Adam C. | Overall Experience
Very friendly staff and extremely helpfulcarole r. | First Impressions
El cliente no dejó un comentario.Arthur P. | Online Move In
Gracias James B. | Overall Experience
El cliente no dejó un comentario.Adam C. | First Impressions
For anyone looking for a storage unit this facility seems just fine, however we needed outdoor storage for our camper and there was very little room to maneuver. We had to find another location.ALLISON D. | Overall Experience
El cliente no dejó un comentario.Maurice H. | First Impressions
El cliente no dejó un comentario.stephen w. | Overall Experience
We only left our van for a short time, to be picked up by a trucking service. There were no problems for trucker. All went smoothly, which was great since we were states away.Nancy K. | Overall Experience
El cliente no dejó un comentario.Newton R. | First Impressions
El cliente no dejó un comentario.JESS S. | Overall Experience
El cliente no dejó un comentario.Nancy K. | First Impressions
El cliente no dejó un comentario.John W. | Overall Experience
El cliente no dejó un comentario.Pamela B. | First Impressions
El cliente no dejó un comentario.Harold P. | Overall Experience
Overall a great experience, price increases was the reason for change.STEVEN S. | Overall Experience
Overall, very goodMichael H. | Overall Experience
El cliente no dejó un comentario.Donald C. | Overall Experience
Uhaul moving and storage in Little River, SC always takes care of us.Stephen W. | Overall Experience
El cliente no dejó un comentario.John W. | First Impressions
Very helpful!Tammy C. | First Impressions
My entire family got sick with covid. 8 people! And although we did miss our deadline before being charged(I didn't even realize after being in survival mode) there was no sympathy, no empathy just .. give us our money. Never mind CDC regulations. So, after spending 1800+ dollars on uhaul trucks and vans, thinking we'd save a little with the free month of storage, driving the truck 45mph the whole way, because it sounded like a bag of hammers, coming to a pitch dark storage unit, unable to see after 7:30 pm, aka after work, missing 2 weeks of being productive because the domino effect of a virus trickling its way down to the kids and finally to our elderly mother, I get told, sorry...PAY UP. SO that'd be my experience.Elizabeth M. | Overall Experience
Staff was friendly and very helpful despite being open beyond the posted hours to assist with my concerns. Thanks for being so accommodating!Marc B. | Overall Experience
Very cramped parkingJack E. | First Impressions
El cliente no dejó un comentario.Debbra S. | First Impressions
Thankyou for everythingSusan B. | Overall Experience
Recurrent customer. The associate was friendly and prompt. I reserved a climate control unit and when I went to unload my things, water was in the unit. The air conditioner went out, but the associate promptly got me a much bigger unit quickly. It wasn't climate controlled but I was satisfied. I also rented a moving truck. The process of both were quick, professional, and prompt.Shiquita D. | First Impressions
Very helpful and knowledgeable of products and servicesSteven P. | First Impressions
Staff was very friendly and helpful.William A. | Overall Experience
The staff at this location was amazing!!! We loved working with them!Kathy P. | Overall Experience
Great helpful staff, best prices in area!... Highly recommend for storage needs!Ricky W. | Overall Experience
The gentleman who was working was fast, professional, compassionate, and kind. I appreciated my interaction with him a whole bunch.Elizabeth M. | First Impressions
El cliente no dejó un comentario.janice h. | Overall Experience
El cliente no dejó un comentario.Bruce B. | Overall Experience
El cliente no dejó un comentario.Michael U. | First Impressions
El cliente no dejó un comentario.patsy t. | First Impressions
El cliente no dejó un comentario.Christopher G. | Overall Experience
El cliente no dejó un comentario.Tori T. | Overall Experience
Gate was broken for several days. That felt uncomfortable. Everything else was great and I'm sure the gate will be repaired soon.Anna N. | Overall Experience
El cliente no dejó un comentario.Gene G. | Overall Experience
El cliente no dejó un comentario.Paul T. | Overall Experience
I paid for an entire months storage and due to circumstances I only kept it for one week and never moved in and as of today I have not received a refund for the month I paid for. Will the unused time be refunded to me? Please call me to address this issue. Deborah Cline 843 226-9142.Deborah C. | Overall Experience
El cliente no dejó un comentario.NIGEL H. | First Impressions
Great place clean and well managed! The people there were very helpful on what we needed for storage and were very friendly!Michael R. | Overall Experience
El cliente no dejó un comentario.Althea H. | First Impressions
Uhaul was contacted by phone because I do not need this unit at this time so requested it cancelled. Deborah ClineDeborah C. | First Impressions
El cliente no dejó un comentario.Kenneth D. | Overall Experience
Very easy to process rental, staff knowledgeable and friendly! Would highly recommend this business!KAMERA H. | First Impressions
Staff very friendly & professionalTodd P. | First Impressions
All goodTodd B. | Overall Experience
El cliente no dejó un comentario.Stephanie S. | Overall Experience
El cliente no dejó un comentario.PAUL S. | Overall Experience
Staff was very pleasant and helpful. Felt they actually cared about our experience.Lee F. | Overall Experience
El cliente no dejó un comentario.milton c. | First Impressions
El cliente no dejó un comentario.Edith E. | First Impressions
El cliente no dejó un comentario.Jesus Ramiro R. | First Impressions
All experiences were greatRonald F. | Overall Experience
The young man that waited on me was very courteous and knowledgeable! Great experience!!!!!Ruth P. | First Impressions
Staff was extremely helpful - Dennis and Nolan couldn't have been nicer and helpful! We traveled 12 hours after having problems in New York with our reservation and these guys were great assisting us! Highly recommend this facility in Little River.Anthony L. | First Impressions
Really expensive for no reasonBalin G. | Overall Experience
El cliente no dejó un comentario.PAUL S. | First Impressions
El cliente no dejó un comentario.Michael R. | First Impressions
the owner acted like he was doing me a favor waiting on me ,no personality.He gave me my gate code and did not work and had to go to office 3 times,while the alarm was sounding the whole time I was unloading.The same thing happened to get out and the gate closed on my truck. the next day the same thing happened and was told the code should be 5 numbers not 4,still did not work I asked for a card and was told that corporate would not allow this.Today i needed to get tools out of the locker at 6a for a jod and couldn' t get in.When back at 10A to get something done and was told not to "yell at him' and he finally called for help and was given a gate card.This was all with the owner who should of called for help the first and could not figure how to return 2 mattress covers.This whole exerience I was treated are I was a problem and a inconvenience and if I had the energy and move out,lockers in Myrtle Beach are a dime a dozen.Thank you. mike Risner 4103024721MICHAEL R. | First Impressions
El cliente no dejó un comentario.Roy K. | First Impressions
El cliente no dejó un comentario.Bernard C. | First Impressions
El cliente no dejó un comentario.Minuteman A. | Overall Experience
El cliente no dejó un comentario.Marco P. | Overall Experience
El cliente no dejó un comentario.NAT T. | Overall Experience
El cliente no dejó un comentario.denise l. | Overall Experience
I vacated my storage unit on 12/31/21 and stopped in to the office to let them know I had vacated. On January 22, 2022, the manager called me to see if I was still using my unit. I advised him that I had moved out 3 weeks prior and had personally told them I had moved out on the day we moved out.tim a. | Overall Experience
El cliente no dejó un comentario.Mike T. | First Impressions
Other than my hitch being ordered and sent far out of my way and being installed improperly. I had a great experience and a smooth relocation move. Would be nice and considerate of uhaul to reimburse me some of the cost i had to pay for the hitch and installation. Since it cost me so much extra in gas and time to get it on and done correctly.RONNIE C. | First Impressions
El cliente no dejó un comentario.MICKEY L. | Overall Experience
Thanks for everything 😁Washington S. | First Impressions
Staff went above and Beyond to help us. We needed a A storage unit and there weren't many available but manager was great and helped us.JAMES m. | Overall Experience
El cliente no dejó un comentario.Vincent A. | Overall Experience
Constant billing issues: would get bill, non-payment email, followed by payment email - every month for two years. Spoke with managers and general managers - to no avail. Mean, ugly people have worked at this location, extremely nasty people to deal with. Went to empty my unit, a non-payment lock was on my unit. - I'm on auto-payment? When manager went to my unit, told me this was due to non-payment, then changed his mind and told me it was because there was no lock on unit, which is impossible because U-Haul requires every unit to purchase a lock? I closed out my unit on the 5th and was told I would not be billed. Of course, I was, and the girl in the office on the 10th - told me not to worry about it as it was just an email blast. when I brought up, I had a pending charge, she transferred me to a manager to resolve. Get this, asked me for a card since my account they have been processing for two years has an issue? I hope I get my refund. Let's just say I have never been more frustrated and relieved to leave your business than now! Nothing positive to say, other than the [new manager Noel] seems like he really wants to help and was professional.Betty M. | Overall Experience
El cliente no dejó un comentario.Dominic G. | First Impressions
Facility was clean. But it should offer refund when customers move out early.isabella H. | Overall Experience
I shall not there Two men and a truck brought my storage .Edward P. | First Impressions
El cliente no dejó un comentario.Bonnie W. | Overall Experience
Came because of as with special discount but did not get discountrick& beverly r. | First Impressions