There was a message that kept saying front left tire is low. The truck had a half a tank when I picked it up and I was supposed to return it with half a tank. It's next to impossible to stop the pump right at half a tank, so I went past the half mark. It would be much easier to just have the customer fill it up. The staff were very professional and helpful.
Kathy W.Customer Reviews for U-Haul Moving & Storage of Little River
Testimonials From Recent Customers
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Before you leave check the mark of gas
kaddour Z.Just continue to perform to your current standards.
Robin D.Very professional and caring employees Always a pleasure doing business with this location.
LARRY L.People were very helpful.
Christopher S.Great service we have been using for several years
RANDALL N.Improve the communication between the dealers in an area so customers don't have to jump through hoops to get a vehicle. I know it's easier said than done.
jim W.Very pleased with the whole experience. the staff was very kind and helpful and the vehicle was much higher a grade than I expected.
richard J.Although a small parking area, the staff managed my arrival with perfection. I was in and out in 15 minutes.
Bob G.Superb Service! Even when very busy!
Steve V.N/C
Jim C.Nada
mickey W.Bad tires no rear running lights shimmys when applying breaks. Check out driving before renting
Gary B.I have rented from this U-Haul store on numerous occasions for business and personal projects. They are professional, courteous and work very hard to make sure the equipment is in great condition and ready to go. They are also very prompt. I've rarely waited very long for my rental equipment.
Bruce F.Truck needed an alignment
Jaszbrianna W.Everything was great; no pressure when we didn't finish up when expected.very professional.
Rebecca H.In & out, with receipt in hand quickly!
Michael E.Great service from the lady at this location. Very professional.
Richard L.I changed drop off location before I drove the truck. There was an extra charge of 97.00 to change to a location that was closer to where I was going. Before picking up the truck, U-Haul changed my pick up location. No problem. When I arrived at the location, there was no truck. Had to drive a round trip of 60 miles to get the truck. It seems like it was ok for you to inconvenience me, but I was charged for a closer drop off location? I have been trying to get in touch with U-Haul, but continuously got pushed off onto another department. I was told that I would get a call, but never have. Customer service is seriously lacking.
Jeff R.The 26' truck was awesome. Easy to drive, great condition. Had cruise control and A/C.
David R.I ordered a dolly...but it wasn't put in that is the only thing wrong
Jenny T.Renting from this facility was a very positive experience. I will use them again and will recommend them to anyone needing a rental truck.
Thomas S.Love the service the staff is excellent
gary S.friendly; no issues; truck was ready when promised; check-in a breeze.
Robert A.The folks in the location were awesome. The scheduling team when you call were ignorant, rude, disrespectful. If they were the face for uhaul, I would not have rented from you.
Mark S.Outstanding!!!!!
Billy W.Personable helpful experience.
Jeffrey C.All the staff I interacted with were knowledgeable, pleasant and very helpful. I would rent there again!
Aileen T.Excellent staff and location. Great drop off experience, very helpful staff. Great people to work with, highly recommend this business.
jeff B.Nada
Mary M.I had signed up to pickup and dropoff the truck by the app. The pickup was fairly easy but I had a problem with the app on the drop off.
John N.Great customer service!
Kellie M.The two guys were fantastic. Dennis and Tom
MARY JAMES Z.Nolan was friendly and accommodating
Dennis P.I really don't have a bad thing to say...... Seriously 👍😁
KAREN L.My daughter and I were afraid to rent but the whole experience was very positive and easy Office staff great! Explained everything! I would definitely rent there again!
Karen A.Usually has the type of trailer I need. Staff courteous. Always makes sure trailer is hooked up properly unlike some other locations.
Phil W.Person working during return extremely rude. Sign says for returns to wait at gate for rep. Rep come out waving arms and spouting orally because she had to come out to open gate. Dropped trailer and left her still taking trash to me, the customer. I know good help is hard to find but this particular individual does not need to work directly with the customer. Bad for UHaul.
WILLIAM B.The young men who brought the boxes to me in Little River were wonderful. They were extremely helpful, polite and very good at what they did. I highly recommend them.
Joan B.Drop off went just as smooth and efficient as pick up. The Little River employee did a great job welcoming me and ensuring the drop off process went swiftly. Electronic check out with e-receipt was a great, environmentally friendly process.
Todd C.Equipment reserved was returned late by the previous renter but the folks at the Little River notified us if the delay and stayed in constant contact to update us. The equipment being late was inconvenient but appreciated the open line of communication.
James E.They we're great! Mr. Wilson was more than accommodating and helped us so much. Even went out of his way to help us when our car broke down. Thank you so much Mr. Wilson!
WILLARD B.The truck reservation we made a month in advance was meaningless. There was no truck, not because someone hadn't turned it in but because the call center and location are not in sync! Our movers and entire weekend had to be shifted because there was NO truck for the 1 way rental! According to the manager, the one they had couldn't go one Then he made us feel like we should consider ourselves lucky because one got turned in. Never again.
Waylon D.I paid for an entire months storage and due to circumstances I only kept it for one week and never moved in and as of today I have not received a refund for the month I paid for. Will the unused time be refunded to me? Please call me to address this issue. Deborah Cline 843 226-9142.
Deborah C. | Overall ExperienceStaff was extremely helpful Great experience
Daniel A.Great service
Rick H.Great place clean and well managed! The people there were very helpful on what we needed for storage and were very friendly!
Michael R. | Overall ExperienceTruck was clean but the front-end needed to be checked. Which they did soon as I got back...
peter L.Very professional employees
LARRY L.Friendly staff, easy turn in procedures
Glenn B.This is the second time we've dropped off a Uhaul at this location. Both times friendly, professional service. Gracias.
Wayne J.Extremely helpful and knowledgeable. Very good experience throughout
Jordan S.Definitely use this dealer again in the future when I need a vehicle
Tom W.Uhaul was contacted by phone because I do not need this unit at this time so requested it cancelled. Deborah Cline
Deborah C. | First ImpressionsVery easy to process rental, staff knowledgeable and friendly! Would highly recommend this business!
KAMERA H. | First ImpressionsStaff very friendly & professional
Todd P. | First ImpressionsAll good
Todd B. | Overall ExperienceStaff was very pleasant and helpful. Felt they actually cared about our experience.
Lee F. | Overall ExperienceAll experiences were great
Ronald F. | Overall ExperienceThe young man that waited on me was very courteous and knowledgeable! Great experience!!!!!
Ruth P. | First ImpressionsStaff was extremely helpful - Dennis and Nolan couldn't have been nicer and helpful! We traveled 12 hours after having problems in New York with our reservation and these guys were great assisting us! Highly recommend this facility in Little River.
Anthony L. | First ImpressionsReally expensive for no reason
Balin G. | Overall Experiencethe owner acted like he was doing me a favor waiting on me ,no personality.He gave me my gate code and did not work and had to go to office 3 times,while the alarm was sounding the whole time I was unloading.The same thing happened to get out and the gate closed on my truck. the next day the same thing happened and was told the code should be 5 numbers not 4,still did not work I asked for a card and was told that corporate would not allow this.Today i needed to get tools out of the locker at 6a for a jod and couldn' t get in.When back at 10A to get something done and was told not to "yell at him' and he finally called for help and was given a gate card.This was all with the owner who should of called for help the first and could not figure how to return 2 mattress covers.This whole exerience I was treated are I was a problem and a inconvenience and if I had the energy and move out,lockers in Myrtle Beach are a dime a dozen.Thank you. mike Risner 4103024721
MICHAEL R. | First ImpressionsI vacated my storage unit on 12/31/21 and stopped in to the office to let them know I had vacated. On January 22, 2022, the manager called me to see if I was still using my unit. I advised him that I had moved out 3 weeks prior and had personally told them I had moved out on the day we moved out.
tim a. | Overall ExperienceOther than my hitch being ordered and sent far out of my way and being installed improperly. I had a great experience and a smooth relocation move. Would be nice and considerate of uhaul to reimburse me some of the cost i had to pay for the hitch and installation. Since it cost me so much extra in gas and time to get it on and done correctly.
RONNIE C. | First ImpressionsThanks for everything 😁
Washington S. | First ImpressionsStaff went above and Beyond to help us. We needed a A storage unit and there weren't many available but manager was great and helped us.
JAMES m. | Overall ExperienceConstant billing issues: would get bill, non-payment email, followed by payment email - every month for two years. Spoke with managers and general managers - to no avail. Mean, ugly people have worked at this location, extremely nasty people to deal with. Went to empty my unit, a non-payment lock was on my unit. - I'm on auto-payment? When manager went to my unit, told me this was due to non-payment, then changed his mind and told me it was because there was no lock on unit, which is impossible because U-Haul requires every unit to purchase a lock? I closed out my unit on the 5th and was told I would not be billed. Of course, I was, and the girl in the office on the 10th - told me not to worry about it as it was just an email blast. when I brought up, I had a pending charge, she transferred me to a manager to resolve. Get this, asked me for a card since my account they have been processing for two years has an issue? I hope I get my refund. Let's just say I have never been more frustrated and relieved to leave your business than now! Nothing positive to say, other than the [new manager Noel] seems like he really wants to help and was professional.
Betty M. | Overall ExperienceFacility was clean. But it should offer refund when customers move out early.
isabella H. | Overall ExperienceI shall not there Two men and a truck brought my storage .
Edward P. | First ImpressionsCame because of as with special discount but did not get discount
rick& beverly r. | First ImpressionsEverthing was great, thank you for making my move better. Everyone was great from renting too turning in truck.
jeff c. | Overall ExperienceI had a 10 x 15 unit reserved for the past 2 months. I drove 9 hours from Maryland with a Uhaul truck. When I arrive at your facility I was told that there were not units available. I explained that I had a reservation and showed her the reservation number. I was told that reservations are not a guarantee. She did not have that size unit available and did not know why I was told that they did. She was not able to help me look at any other locations near by. She did offer me a larger unit for $100 more a month than what I was paying. I asked her if I could get the same rate as the smaller unit I was promised and she said No we don't do that. I will never rent from U-haul again.
Molly H. | First ImpressionsPersonnel were courteous and helpful which made our move to the area delightful!
James C. | Overall ExperienceVery friendly staff and helpful.
Mike S. | Overall ExperienceIn the Uhaul tool that I used to book my one way vehicle rental it offered me the opportunity to book a storage. In the tool it said first month was FREE. However when I went to store my stuff the clerk told me that to get the FREE month I would have had to rent the truck from them. Not sure how I could have done a one way rental and pick up their vehicle in Massachusetts. In fact it would be impossible. Otherwise I was very happy with the experience.
Harold P. | First ImpressionsMy first visit (sept. 22, 2021) to request a stg unit was not pleasant one and the female who assisted me, the manager?, Just flatly said there was no space available when I came in to rent a unit. She really did not get any of my info or my questions/needs for storage and did not even make an attempt to see if something was coming up soon. Please be advised that I struggled to get into your office with my rollator walker because I am handicapped and cannot walk without it. I left disappointed and in about a month I called into this same office and was greeted by a male employee, who was so very helpful and advised that the small unit I was requesting was available, but on a first come basis. I got in my car and was at the office within the hour. The female whom I had previously dealt with was sitting at the desk, while the gentleman was standing behind her. She recognized me (due to my handicap and equipment I needed to get into the office) and promptly got up and walked into the back room without saying a word to me. I was assisted by the same gentleman I had talked to on the phone and he was so very pleasant and helpful in getting me a unit right away. All else went well with my relationship at UH-5433(A).
Bonnie W. | First ImpressionsOverall very friendly staff and pleased with the storage services provided. Gracias
Corey A. | Overall ExperienceWe have stored our vehicle there for several (6+) months each year, for several years. It has been safe and secure. No problems. Price going up, though and that's tough. Gracias.
Robert F. | Overall ExperienceNinguno
denise l. | First ImpressionsStaff is very friendly and helpful. Lot is secure for outside storage.
Jeffrey W. | Overall ExperienceOnly thing I didn't like, was the fact that the unit is advertised as 10 ×20, but it is actually a 5×15 and 5×20, meaning it's only 175 sq ft. Due to weird floor layout, I lose 25 sq ft.
Kenneth E. | First ImpressionsWe stored our belongs for 4 years at this facility. It is very secure and our belongings were exactly as we left them. My only disappointment is that after paying on time every month, it would have been great if the remainder of this month (almost 3 weeks) would have been prorated and reimbursed since my belongings were picked up on October 10th and we had paid up until the end of the month and gave a 1 week notice of our arrival. I would still use this facility again in the future if needed.
Gina M. | Overall ExperienceGreat customer service!
James C. | First ImpressionsI rented the space and never used it because we canceled the purchase of the camper. I lost 64.95 but that's the way it goes
CINDY C. | Overall ExperienceSuggest offering a prorated monthly rent or refund balance of rent if the unit is rented to a new tenant before the uni’s term ended.
NEAL M. | Overall ExperienceEnjoyed the experience!! Would use them again.
Stephen W. | Overall ExperienceGuy at counter was not too friendly. He had a smart attitude about everything. When we got there to return the truck we had to wait on him to finish eating his breakfast. He needs to learn customer service. We all have bad days but your in this kind of business that needs to be professional and polite to your customers Overall the storage and move was great but this one employee made the whole experience not worth doing business at this location. This is a young gentleman that checked us in 2 years ago and checked us out on September 26 at approximately 9:30
Kulya F. | Overall ExperienceVery friendly and knowledgeable.
Robert and melissa W. | First ImpressionsDesk personnel was totally distracted. Slow slow slow. Horrible odor upon entering and was worse longer you were in office.
Nancy H. | First Impressionsnone
Chris W. | First ImpressionsThe 800 customer service line is rude and awful. The face to face service IS AMAZING.
KATHRYN O. | Overall ExperienceGM at Little River store very helpful
KEVINS F. | First ImpressionsI'm telling people not to use U-Haul. I'm very disappointed about the charges. I paid almost 3,000$ to move from Ithaca NY to SC. This is very unexpectable and will never use U-Haul again. My family and friends feel the same way.
Jennifer N. | Overall Experienceclean easy access friendly staff
Bohdan S. | First ImpressionsThe manager at Little River was extremely helpful, we had a lot of confusion with our moving company and the size of our rented units. This unfortunately created a great deal of work for the manager. Thank you for your help and patience. I appreciate the time you are taking to now resolve the charges!
Suzanne H. | First ImpressionsNice helpful staff
Robert S. | First ImpressionsOur Experience we enjoyed the Management taking the times to access our storage unit and to drop off the Truck and we would ,tell any of our friends to go to U-Haul. Thanks James Byrne
Tonya S. | First ImpressionsWe rented a van and an inside, climate-controlled storage unit for two months. The storage unit was clean, with good lighting and the A/C worked keeping it cool despite extremely hot weather. Staff was friendly and professional. Even the rest room was clean!
paul t. | Overall ExperienceGM was great. Very strong customer service !!!
NED P. | First ImpressionsStaff was helpful and friendly
Tony and Kathleen M. | First ImpressionsYour employee Ann Marie was excellent helping with questions I had and listening to what the needs and concerns , she is the best
Naomi W. | Overall ExperienceThe staff at this location is the best
KAYLA G. | First ImpressionsStaff was great !!
KEVIN M. | Overall ExperienceThank you for all your help
Marvin and Barbara P. | Overall ExperienceGreat service. Staff were busy but still found time to get my boxes in front of my new storage unit on time and perfectly placed.
Mark P. | First ImpressionsKeep up the great work. Our move was successful thanks to you and the super equipment (vehicle).
Thomas C. | First ImpressionsEveryone was wonderful .
Stephen H. | First ImpressionsI would recommend u haul over any of these other storage places they don't compare to U-Haul
Patricia R. | Overall ExperienceWell run facility. Helpful staff. Love the check out option with the UHaul App.
Thomas E. | Overall ExperienceEverything worked out great!
THADOUS M. | First ImpressionsStaff was friendly and helpful— they helped me out on a few items and I appreciated this hospitality
Wayne and Marion C. | Overall ExperienceVery nice people and very helpful
Michael C. | Overall ExperienceAmazing storage company and associates. I highly recommend them and if I ever need to use storage again, I'll use U-Haul.
Christian P. | Overall ExperienceVery friendly staff
wesley S. | Overall ExperienceFacility and services received were excellent! It was always clean, staff was always present or available, entry card required for entry gave some assurance of safety, and I didn't have a problem with rodents of any kind in my unit either. I appreciated the early reminders for payment as opposed to late notices too! My only complaint was the rate increases. Sufficient notice was given, but I didn't realize they would occur every year. However, I 'd use them again. ¡Gracias!
Gretta G. | Overall ExperienceI defaulted once by a few days on one of 2 units i had at the facility and per staff U-Haul does not allow prorating the fee that i would have gladly paid instead of a whole months rent and transferred the items to the other unit and closed out of one unit at that time
CHARLES W. | Overall ExperienceVery helpful and very friendly!!!
Timothy A. | Overall ExperienceThe ladies at this location are amazing they were able to help me with all my needs
MOURAD A. | First ImpressionsGreat job all around! Thanks for everything
Robert B. | Overall ExperienceExcellent experience will rent there again
Ronald F. | Overall ExperienceVery impressed, third time I used UHaul storage in three different cities but this location even provided a lock which the other locations did not, in the other locations I had to pay for the lock. I will be using and recommending this location.
isabella H. | First ImpressionsSo far this is a great place for storage and I will recommend it to everyone I know.
Jamal W. | First ImpressionsMarlena is great!
Maureen B. | First ImpressionsAmazing staff, everyone is extremely helpful and professional I was glad to know my items were there and taken care of by such great people. Amazing place thank you!!!
Daniel B. | Overall ExperienceThe gate at the front continuously has issues. This made access to my unit difficult after business hours. When I was given a unit, they switched it 3 times because there were personal belongings left in the units. This made me feel uncomfortable from the start. Why were they renting out units that had not been cleaned out. The staff was very unprofessional when any issues came about. I have rented with many uhual storages, as my husband was active duty and we have moved many times and needed storage units. This is by far the worst experience I have ever had.
LAUREN L. | Overall ExperienceThe facility was clean and well maintained!! You could see that this place had very good managers. The way every thing was dress right dressed. Love it when you see people enjoying there jobs and it shows!!
Johnnie J. | Overall ExperienceVery cooperative and informative staff
larry g. | First ImpressionsStorage and staff at this location were wonderful. Unfortunately uhaul missed two different critical delivery dates which caused major delays to my projects. Had I known this would occur, I wouldn't have used the services uhaul claimed to provide.
Rick N. | Overall ExperienceKrysten and her staff were always very helpful, friendly, and accommodating in every way! I highly recommend this Uhaul facility.
Steven T. | Overall ExperienceWhat a great experience
Roxanne M. | Overall ExperienceWhen I first arrived the front counter gal was great, but the fella at check out had different disposition, but maybe he was new. It was very expensive to use this small storage unit and they didn't even prorate the amount when I left it! Plus they charged late fees if I wasn't signed up for automatic payments. Not admirable at all, guess it all boils down to money, always gauging people smh! The lot was tight and always crowded which made it hard to turn around in. The entry door took forever to close letting others enter without a key so it didn't feel the safest for sure! There's definitely room for improvement with this facility, next time I'll definitely shop around!!!
Rita S. | Overall ExperienceStaff was helpful and friendly.
Charles H. | Overall ExperienceVery pleasant experience. From the time I rented a truck & moved from PA. Everyone was so helpful & accommodating. Highly recommend!
Sharon K. | Overall ExperienceFirst time storage ar UHaul and would highly recommend. UHaul is always our first choice when it comes to moving, they never disappoint.
Barry C. | Overall ExperienceI needed a larger unit than I had and had to rent two units. No offer for one single large unit- disappointed
Donna W. | First Impressionsthey work very hard here keeping the place spotless
coastal carolina masonry l. | First Impressionsstaff was very helpful and great pricing.
Rodman S. | Overall ExperienceUhaul met our every moving need.
Mary R. | Overall ExperienceGreat staff always a pleasure to talk to very informative.
richard m. | Overall ExperienceThe staff was very friendly and helpful. I would definitely recommend this site to my family and friends.
Farrah C. | Overall ExperienceYour staff was excellent, I was very pleased leased
Roxanne M. | First ImpressionsAlways a pleasant experience at the little river location. Staff was always helpful and friendly. I actually transferred my unit to my mother in law because I was so pleased with the services. We used this location when we moved as well and had no issues. Would and will recommend to others.
Mary T. | Overall ExperienceCustomer service was Great!!!
Carlton W. | Overall ExperienceStaff was great
Richard C. | First ImpressionsThat team down there is the best!
Jordan P. | Overall ExperienceThis staff was welcoming and customer service was top notch. Awesome team and awesome experience as a customer.
decarlo f. | Overall ExperienceThe lady that helped us was very professional and educated on her job. Thank you !
Michael K. | First ImpressionsWhen I rented the truck all parts of the contract were not explained, as needed. It is a very busy office and understaff. I filled the truck up with gas upon return and the truck had very little gas in it when I received it. This was a cost I did not know I did not have to spend. I was unloading the truck in three storage units there and asked to leave it until I found some more help. I did not realized I would be charged everyday for a dolly while it sat there but I was. As I moved out of my units over the next years the staff became very short handed, The manager had left and the new manager was overwhelmed. There was a huge disagreement upon my moving out of my last unit. I called many times however the phone always rang busy, the day I checked out I explained that I had called many times that day and it just rand busy or i got a message, I had called corporate about my concerns and they told me to call a different office, which i did. He said I would need to talk to the Little River office which I had tried so I could have my bill paid and move out efficiently as I had about a six hour drive. The manager yelled at me and walked out, saying I had not called and wouldn't even take my payment, refused the check, which was the same account the payment came from every month. My debit card had been lost without my knowledge and the bank had canceled it the previous month. I was not aware of this for about 30 days, They waited on the other employees while i stood there. I explained I had two heart surgeries and really needed to go. Kristen replied "yeah I saved your life and called 911 when you went down here" Which she did and I thanked her. However she said she did not want to hear my Pity Party everyone had problems. I had had 2 heart surgeries and was in the hospital over ten times in last year. therefore .I didn't realize my card did not go through. After missing the first payment she charged late fees every week or two then charge a $50 lien fee when I was there to move out within a month of being late. She screamed at me and walked out leaving no one in the office to take my money and check me out. The checkout process took over an hour. I finally walked outside to find all three workers huddled together having a conversation and not a one working. It was only at that time that I got her to come in and check me out. I had asked for a total receipt for my storage units when I first got there and she did not give me one. I asked again when i was finally allowed to pay and she said "You can get one from corporate" and she walked out with without giving me the receipt I requested. I kept my workers on the speaker phone while in the office as she was out of control and they said they could hear her screaming. I told him to walk back up to the office, The office is so understaffed she can not handle it and is probably he reason Donna left. I always swept my units out when leaving and left them in very good condition, They need help.
Marilyn S. | Overall ExperienceHowever, I would have preferred if all staff at the facility followed the masking guidelines set forth by North Myrtle Beach at that time.
CHARLESANTHONY B. | Overall ExperienceAlways willing to help.
ROBERT B. | Overall ExperienceUnderstaffed
Wanda F. | First ImpressionsThe only thing I have to say is that I wish I was able to get more of my things..I didnt have a way to get them and the staff worked with me and I was just having a hard time since the covid and loosing my job..I miss some of my personal things!..Kristin was a Great help tho.
Stephanie C. | Overall ExperienceExtremely friendly and accommodating. I especially like the way the employees answer the phone with kindness and enthusiasm. Thank you so much!
SUSAN W. | First ImpressionsKrysten and staff were outstanding
Judy and Mel M. | Overall ExperienceAccess to the gate was difficult as returning and check out trucks parked in front of access point. Office staff unfriendly. Maybe understaffed...
FRANK C. | Overall ExperienceKrysten and Miranda are the best!!!
Patricia V. | First ImpressionsThis U-Haul facility is well kept and we never worried about our trailer while it was there. A pleasant experience.
Robert L. | Overall ExperienceYou all were great! You went above and beyond with helping me tie down the loveseat. I really wanted to give you something $$ but just didnt have it. If I did It wouldn't have bee enough. Good deeds do not GO unrewarded and it will come back to you both. THANKS SO MUCH!!!!@@@
VERONIQUE M. | Overall ExperienceOne of the best! Management is hard working and efficient.
richard w. | Overall ExperienceVery clean and secure facility. The staff was awesome, very helpful and friendly. We rented one of their trucks and it also was clean and ran great. WE WILL DEFINITELY USE THEM AGAIN WHEN WE NEED MOVING HELP.
warren b. | Overall ExperienceStaff and facilities were great
John M. | Overall ExperienceFriendly staff, nice facility
warren b. | First ImpressionsThank you for giving my displaced college student a place to put her belongings in, yet she had to take them out due to the high prices for the units which she could not afford to pay.
Isabella G. | Overall ExperienceWe have used this facility for over 15 years Having two trailers stored in Myrtle Beach made this facility convenient and accessible every time we came down. We greatly appreciated we started small went large and ended back small and every time we changed it was a smooth transition. Thank you for all your help we greatly appreciated it Frank Mancini Ohio
FRANK M. | Overall ExperienceThe staff was very helpful and this is one of the cleanest facilities I’ve been to.
Dwight D. | Overall ExperienceWe made payments in advance so the accounting does not make sense. I owned a Uhaul appliance dolley that my company purchased and it was removed/taken/stolen from out of our unit and management requested proof of a receipt even though, it was our property stored in our unit at the first day of renting the storage unit. As those we listed as an emergency contact have been harrassed by your company repetitively with text, emails, and letters. Maybe the accounting was a misunderstanding on my part, however, the removal of any property out of our rented united should not have happened under any circumstance. I am not familiar with South Carolina law. Currently inquiring with legal council to advise me of my rights addressing the removal if my Uhaul appliance fully. I am searching records for proof of ownership and will provide the proof of purchase upon locating the receipt. Manager was rude, unprofessional, and the best sells person public storage and all Uhauls competition ever had. Intend to follow up with corporate on this matter. Regards
Robin T. | Overall ExperienceKristen, the manager, is super nice as are two of the women who work there, someone those two women are extremely slow at their jobs, extremely.. The men that work there act like you kicked their dog if you even speak to them. Be cautious renting equipment from them. They will rent you dollies that they know are broken and inoperable. When you tell them so and ask them for operable equipment they just laugh and say they won't rent it to anyone else as they're putting it back on display for rental. And they will not refund your money.
dan e. | Overall ExperienceEntire staff was so friendly and helpful, I would definitely use this location again if necessary...
Linda J. | Overall ExperienceManagement and Staff offered exemplary customer service everyday, every minute of their being for the last 7/8 years of my occupancy. Some of which I encountered outside of the facility and has always received with the same positive, respectful and courteous energy demonstrating that Candy is a genuine person at heart. I single out Krysten and Candy because I had more one on ones with them but the entire operation is stellar. Love you guys stay blessed.
JAMES C. | Overall ExperienceVery nice and polite and honest people
Marvin C. | First ImpressionsYou are very accommodating
daniel l. | First ImpressionsI arrived Friday 1/31 at 2:30 PM. It took until about 3:05 to get my storage unit. I had moving help from U-haul waiting on me the whole time. They didn't seem to have enough staff ! I have used this
Stephen F. | First ImpressionsGreat!!
Timothy A. | First ImpressionsAlways friendly and willing to help.
David L. | First ImpressionsGreat and friendly service.
William M. | First ImpressionsVery friendly and efficient. A pleasure to do business with.
William S. | First ImpressionsGreat experience
richard n. | Overall ExperienceKristin & staff were the best!
Judy and Mel M. | Overall ExperienceFacility was convenient, clean, and staff was very friendly and accommodating.
Adina M. | Overall ExperienceMy reservation was wrong; name, address, contact info..etc. (20 mins) I was given a key to open storage unit that was wrong. (10 Mins) This delay cost me $90. in moving costs, not happy!!
Betty M. | First ImpressionsEveryone was so helpful and they made it very easy for me!
Margaret M. | First ImpressionsCandy and her assistant went above and beyond to help me my experience went from a nightmare to a pleasure. In Albany Georgia the uhaul people were clueless they did not have the furniture dolly tha
archie m. | First ImpressionsEasy access to unit
William V. | First ImpressionsThey were so helpful and friendly. The place was clean and well taken care of.
Kari W. | First ImpressionsI had very good service at the Little River location, but was very upset by the15' truck break down we had from the Reading, PA location near the beginning of our trip. A discount should be given.
Russell S. | First ImpressionsWe couldn't ask for a better heart fill neighborhood uhaul. They were just amazing for our time of need. Very clean. Absolutely no problems. If I EVER need to store anything, it will be here. Gracias
Tracy H. | Overall ExperienceFantastic, great price
Paul E. | Overall ExperienceFantastic
Paul E. | Overall ExperienceAlways use uhaul for your moving needs. They're the best!
RON N. | Overall ExperienceVery Satified
Judy E. | Overall ExperienceI had my boat stored there for about 10 months. Access to it was great but they went up on their fees so I went somewhere else. Had the price not gone up it would still be there.
Tom W. | Overall ExperienceThis place went above & beyond what me & my wife was expecting.! Definitely TOP knotch business in our opinion.! Very friendly staff. Exsply the lady at the front desk.!
Heather P. | Overall ExperienceExcellent storage facility - clean and very well maintained. Helpful, efficient, friendly staff.
Linda B. | Overall ExperienceNolan and the other employees were a joy to deal with.
Pam M. | Overall ExperienceExcellent customer service
george t. | Overall ExperienceGate access with card is difficult. Machine should be mounted over the curb not behind it. Too many trucks and trailers in the way making access tight. Alarm goes off every time unit is accessed.
paul w. | Overall ExperienceVery nice facility, top notch. The folks working there were very nice. Would absolutely recommend them. The best storage facility we've used by far.
Pete R. | Overall ExperienceManager on duty was extremely helpful and very pleasant to deal with.
Joseph R. | First ImpressionsPleasant and very helpful. Great customer service!
James G. | First ImpressionsI was sent 60 miles to pick up a trailer when I got there it was gone then they wanted to send me another 80 mile to pick one up.
Kenneth w. | First ImpressionsVery helpful, all around a Aplus crew that I would recommend
RAE B. | First Impressionsgreat place very well maintained
Michael B. | Overall ExperienceGreat facility
JOHN S. | Overall ExperienceThey are so wonderful to work with and take their time with each customer.! Highly recommend this business.
debbie c. | First ImpressionsWas SUPER friendly, very understanding about our current situation and gave us the 1st month rent FREE.!! what was so awesome of her. I'd recommend these guys to anyone.! Thanks again.
Heather P. | First ImpressionsThey were so helpful with the rental unit we needed for a couple of months. We rented our moving truck from them; they were very helpful with knowing the truck size we would need.
Robert M. | Overall ExperienceIt was 455 pm, He said we're closed, Company vehicle blocking access to my unit on two visits!, let corporate aware of issues, they did NOTHING! WOULD NOT RECOMMEND This Storage location!!!
Ancil H. | Overall ExperienceThe staff always provided clear and concise information, the location and security features were much appreciated; my thx
David P. | Overall ExperienceGreat facility
Debra J. | Overall ExperienceThe only complaint is only having 1 month rentals. Sometimes we only need 1-2 weeks?
PAUL B. | Overall ExperienceA well-run efficient, facility. Krysten and staff were very friendly, competent and accommodating.
Daniel H. | First ImpressionsThe entire staff was very friendly and helpful. Great customer service.
Sharon V. | First Impressionsgreat people to work with 😁
janet p. | Overall ExperienceGreat service
Jack r. | First ImpressionsVery professional
JOHN L. | Overall ExperienceRats destroyed my mattress and my furniture and I had to throw hundreds of dollars of my stuff away. Not happy
tommy r. | Overall Experiencevery satisfied with the service and the staff was very friendly.
Al W. | Overall ExperienceNolen and Candy were extremely friendly and helpful in our move to Little River. Storage unit rental and equipment return was quick and painless. ¡Gracias!
Steven T. | First ImpressionsVery good customer service staff.
Linda P. | Overall ExperienceThe guys who waited on me were awesome
john m. | First Impressionsexcellent customer service by the pros in the Little River Uhaul facility. I would never go anywhere else
Bruce H. | Overall ExperienceExcellent, secure facility, reasonable rates, and friendly staff. I would 100% use it again.
Valerie C. | Overall ExperienceThe staff went over and above to meet my needs. Thank you for your help to make our transition less stressful!!!
Doug A. | Overall ExperienceThe experience went very smooth. They had a problem with the automatic gate the first few days but kept things secure while it was being repaired. A positive experience overall.
Tom E. | Overall Experiencesmooth as silk! no problems what so ever
Larry Y. | First ImpressionsGreat experience
Mitch L. | Overall ExperienceVery professional and helpful staff to say the least.
Silvia D. | First ImpressionsI had a good experience using the U-Haul Storage in Litle River SC. The young lady at the desk had just finished having to deal with an abusive customer who had a dead CC. Despite that she was great
Roland M. | First ImpressionsThe broken gate and being open all day allows people to access the facility who should not be in the storage area. With that said I am sure the office personnel kept an eye on things through cameras
randy s. | Overall ExperienceI have always liked the customer service here excellent place 👍
Paula W. | First ImpressionsVery friendly staff. A great experience.
Cynthia N. | First ImpressionsThis is my third time to use this location. Always friendly clean and efficient.
Dindy M. | Overall ExperienceBest storage facility we have ever used...clean, easy to work with, equipment available and friendly.
sherry t. | Overall ExperienceKyrsten provided clear and concise professional attention to addressing my situation, which was greatly appreciated; I look forward to using the service solutions that U-Haul, Little River provide.
David P. | First ImpressionsAwful place. This facility needs to be closed down immediately. Inept management and customer service. Had 24hr access and did not receive it. Gate constantly inoperable. Trucks blocking gate.
Anthony V. | Overall ExperienceWe used a ubox to move my mom here from oregon. The only issue was that a rat got into her things somehow and chewed up some boxes.
Karen W. | Overall ExperienceGood people
Robert T. | First ImpressionsVery pleased with the staff and facility. I would definitely use this facility again!!!
DAVID C. | Overall ExperienceNolan went above and beyond to help! Really appreciate that so much!
Cynthia S. | Overall ExperienceThanks for your facility. No complaints about anything. You do a great job !!!
Margeret B. | Overall Experiencegreat
Stephen F. | Overall ExperienceThe folks at 3195 hwy 9e are top drawer.I trust them because they get it RIGHT!
David F. | First ImpressionsA great help and great people
Bob And Beverly S. | Overall ExperienceI will NEVER use Uhaul for anything ever again! Found a mouse made a home in my sons mattress and I had to throw my furniture out because it was all mildewed. Uhaul would not help at all!!!!!!
eric t. | Overall ExperienceAlways a pleasure doing business with Uhaul
Paul E. | First ImpressionsVery pleased!
Joe M. | Overall ExperienceDonna was always great to deal with, efficient and friendly. Very clean and secure storage units.
NANCY H. | Overall ExperienceVery professional,yet very friendly
Felix F. | First ImpressionsI was very well pleased with the unit and the staff
Jim O. | Overall ExperienceEverything was fine except the mileage fee of .69 is just out of line. I will just have to do more reasearch. I have a storage unit and soon want to move my boat to your property. Truck rental out.
Larry P. | First ImpressionsVery impressed by the well maintained and extremely clean storage area and surroundings.
Felix F. | Overall ExperienceCandy did a great job!
Ancil H. | First ImpressionsExtremely efficient and friendly staff when I needed it most
Lori C. | Overall ExperienceDonna provided excellent and friendly customer service. She helped us right away and went over and beyond to help meet our storage needs.
francisco t. | First ImpressionsClean, secure, friendly competent staff. Thanks
RICHARD H. | Overall ExperienceGreat experience! We would use them again !
Louisa R. | Overall ExperienceThe storage units are clean and safe. The staff was very helpful,
michael b. | Overall ExperienceWe stored our belongings here after our house was flooded from hurricane Florence. We're very grateful to the staff at UHaul for helping us during this difficult time. They were friendly and helpful.
Randy C. | Overall ExperienceI have never had the pleasure of dealing with such TOP QUALITY,CARING people before. It was truly a pleasure doing business with U-haul of Little River.
ELEANOR R. | Overall ExperienceNada
Anthony R. | Overall ExperienceExcellent staff. Professional and helpful
Roma M. | Overall ExperienceI stored my camper here, the spaces are two small, had trouble getting my camper out, the place I’M in now is 100% better than yours.
larry g. | Overall ExperienceNo additional comments
stanley l. | Overall ExperienceHard to get out of parking lot on hwy. 9
Charles S. | Overall ExperienceQuick and efficient friendly staff
Lori C. | ReservaciónVery nice people and place to do business
James P. | Overall Experienceyou need more room but overall excellent Thanks
Robert D. | Overall ExperienceEvery0ne Was very helpful. I will recommend and will go there when I need U Haul. Thank You.
alex w. | Overall ExperienceEverything was great
richard a. | Overall ExperienceGreat people to deal with could not b any better
David D. | Overall ExperienceBy far the best in Myrtle Beach & North Myrtle Beach area!
B S. | Overall ExperienceVery pleased with my storage and the staff.
JAMES B. | Overall ExperienceDefinitely the best in this area.
B S. | ReservaciónGreat Service, very friendly and professional.
Robert A. | Overall ExperienceMade reservation showed up and was told wasn’t available storage bin and rude help won’t come back again
ROBERT MICHAEL W. | ReservaciónExcellent service
Andrew C. | Overall ExperienceThis definitely is the best self storage in South Carolina. Great staffs! However, the cost is too high.
B S. | ReservaciónKristan and Nolan were great to provide assistance.
Lee K. | Overall ExperienceNice People
Joseph B. | ReservaciónSunday, people just kept coming in, around10 people in all. The poor women behind the counter was all by herself. She did take everyone in order and did a great job getting everyone on their way!
Robert A. | ReservaciónVery pleasant and helpful staff at a good price
George A. | Overall ExperienceNice staff, always friendly and really helpful. They made sure my move in and move out was successful! Thanks again! The manager and "Big Mama" were my favorites!
Swakeem C. | Overall ExperienceAwesome!
Deanna B. | Overall ExperienceThe the office staff and delivery staff was the best to work with.
Vincent P. | Overall ExperienceNa
David R. | Overall ExperienceAll the people very great and very helpfull
David D. | Overall ExperienceSuper
G Frank L. | ReservaciónGreat service
Andrew C. | ReservaciónThe office staff were friendly and knowledgeable and made all processes easy. A very well kept facility.
Robert L. | Overall ExperienceI had a U Box delivered to my new address. They delivered it a day earlier and picked up the following day. ¡Gracias!
Dolores G. | Overall ExperienceThe people was very friendly and accommodating. I will be bringing my boat again next year for the summer. Very convenient.
David J. | Overall ExperienceKrysten very professional and patient. Could use a little help with organizing tasks to streamline duration of visit. She is excellent representative for U-Haul
Jeanalie S. | Overall ExperienceThis facility and its staff is exceptional in every aspect and I would recommend no other. Thank you all, for making me and my possessions feel valued and safe for over a year! Much appreciated.
debra k. | Overall ExperienceMs Donna was great
Charlene S. | Overall ExperienceSo easy and convenient. Nice and courteous staff.
becky p. | Overall ExperienceThe staff was extremely helpful in assisting my needs at your facility. It was one of the best experiences i have ever had working with a company. I am recommending U-Haul to all my friends.
dan a. | Overall ExperienceHighly recommend U-Haul Moving & Storage of Little River!!! A+++
GEORGE C. | Overall ExperienceThis was my first time using U-Box delivery....moving 1900 miles....cross country. From the beginning to the end....100% more than I expected. Thank you to all!!!
Eileen M. | Overall ExperienceAccessed my convenient unit on numerous occasions over a 4 month period with no issues. An employee even allowed me in shortly after closing one evening for a quick pick up - greatly appreciated.
John S. | Overall ExperienceExcellent facility. Staff is knowledgeable, kind, helpful and friendly.
Marcia C. | Overall ExperienceThe staff very helpful and extremely polite.
PAUL L. | Overall ExperienceGracias
Wayne B. | Overall Experience