Customer did not leave a comment.Marina D. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Lindenwold
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mihaela D. | Overall Experience
Charles and his Somerdale Crew are great to do business with. MUCH APPRECIATEDWILLIE L. | Overall Experience
Mold in the unitsDashon T. | Overall Experience
Customer did not leave a comment.gail J. | Online Move In
Customer did not leave a comment.Charlese D. | Overall Experience
Customer did not leave a comment.Mihaela D. | First Impressions
They, need to put more mice baits down or poisons for the mice dropping was all over my stuff, and after I cleaned the unit outrosalynn g. | Overall Experience
It was an easy process and everything went smoothly from beginning to end.Malinda R. | Online Move In
Customer did not leave a comment.Ronald T. | Overall Experience
Customer did not leave a comment.Rebecca B. | Online Move In
Customer did not leave a comment.Tamega B. | Overall Experience
I had an awful time! first I called the office to see if there were any available units that I could use and I found out that there were. however I wanted to find out if there was one closer to my granddaughter's house. I called again but no one was available, so I got the operator at the 800 number instead. He told me there was one available and that I needed to hurry up and give him my credit card number so I could reserve it. he kept saying give me your credit card number so I can reserve it give me your credit card number so I can reserve it. I decided to do that and reserve the unit. Upon arrival at the unit I discovered that it was an unmanned sight. I then called the number and got a very kind and helpful agent and another location nearby that managed that unmanned location. He told me that I could get online on my phone and register for the unit and after doing so the unit number and a lock and key would be in the unit waiting for me. The automated system for getting your unit was absolutely horrible!!! I tried for 30 minutes to make it work correctly and it would not. I am a retired computer programmer myself. I saw that it was stuck in a loop that would not let me get out. As a result, I went to the manned location and the agent there who was very very very helpful got me all squared away. however, he indicated that a lock would be in the unit with the key in it. I got to the remote location and of course there was no lock or key in the unit. Extremely frustrated after this I decided to go to the nearest auto parts store and purchase my own lock which I did and I put it on the unit. it was a very frustrating experience very frustrating.Ronald T. | First Impressions
Staff was always helpful and pleasant whenever I called as well as in person.Clara Mae V P. | Overall Experience
Love the staff at both Lindenwold (caring like family, we're long time customers) and Somerdale , they are very kind and considerate always 💖 helpfulVIRGINA B. | First Impressions
Customer did not leave a comment.Shivon B. | First Impressions
Customer did not leave a comment.Mahbubur R. | Overall Experience
The office was closed so no way of getting in touch for move out or anything of that natureMichaella F. | Overall Experience
While this particular location does not have office hours, I was still able to call and get assistance with my move-in. Also, there is someone driving around on-site to make sure all is safe and acceptable with my unit. He also informed he would assist if anything was not up to my needs. I really appreciated this.Clara Mae V P. | First Impressions
Customer did not leave a comment.gilbert c. | Overall Experience
2 rent increases in 1 year was the difference.JAMES R. | Overall Experience
No one was in the store even though they were supposedly open.Michaella F. | First Impressions
Janet Bhatt should be moved up to an Executive position whereas as her excellent Customer focused skills alongside her management abilities could best be utilized at the Corporate level.THOMAS K. | Overall Experience
I miss u guys not being in the office. It seems eery 2 me now that know one is there any more. What if i need 2 use the rest room or ask 2 borrow a broom 2 sweep out my unit?Geraldine J. | First Impressions
Customer did not leave a comment.Maurice W. | First Impressions
Customer did not leave a comment.Wayne L. | Overall Experience
Provided all info I needed for smooth transition.Nacastia T. | First Impressions
Crystal & Trish @ Somerdale NJ office are the best! They are understanding kind and helpful********SANDRA H. | First Impressions
Customer did not leave a comment.Jazmin M. | Overall Experience
Customer did not leave a comment.udochi w. | Overall Experience
I have no complaintsTHOMAS H. | First Impressions
Customer did not leave a comment.Claude R. | Overall Experience
Customer did not leave a comment.Spring M.
Customer did not leave a comment.Mary C.
Customer did not leave a comment.Ronnie H.
Customer did not leave a comment.Nancy F.
Very helpful service, answered all questions, made me feel comfortable, let me know about to unit historysierra b. | First Impressions
My customer service representative was very informative which made for a smooth experience.Lisa H.
Customer did not leave a comment.Junius G. | Overall Experience
Customer did not leave a comment.Faith J. | Overall Experience
Customer did not leave a comment.John G.
n/a, service is very good whenever I rent from this locationPatricia E.
Customer did not leave a comment.florence H.
Janet was friendly and efficient!! Great work!Tyreeona F.
Appreciate the follow up I received a call to let me know I had installed lock incorrectly if left like I had it someone could go into my unit Thank you again for your helpalfred e. | First Impressions
Customer did not leave a comment.Vincent O.
Customer did not leave a comment.richard c. | First Impressions
No need for any improvements other than just keep doing what they're doing very thorough helped me feel confident in the process it was very easy felt good about my trip with all my things, plenty of information on before during and after the trip in case things went wrong thankfully nothing did it was very good healthy confident drive to Florida thank you very much 👍🏻Lawrence L.
Customer did not leave a comment.Chelsea M.
Customer did not leave a comment.Weslie D.
Customer did not leave a comment.Jacquelin J.
Very kind and helpful staff at the location I was served.Peter M.
Customer did not leave a comment.Jeffery G. | First Impressions
Customer did not leave a comment.Frank C.
Great customer service. Office staff is very helpful! We rent frequently and staff is always polite and refers to us on first name basis. By far my favorite uHaul location. 5 stars.Dan P.
Customer did not leave a comment.Jamar A. | Overall Experience
Customer did not leave a comment.Alicia B.
the staff was very knowledge understood my needs everything was ready when i arrived and the return went very well i would recommend this location to my family and friendsCynthia C.
Trish, who helped me at the location and called to confirm my reservation, was excellent!Amanda P.
Customer did not leave a comment.Ashan S.
Customer did not leave a comment.Jonathan R.
Customer did not leave a comment.frank l. | First Impressions
Customer did not leave a comment.Derkeisha R. | Overall Experience
Customer did not leave a comment.adrienna g. | Overall Experience
Customer did not leave a comment.Sabrina M.
Great Customer Service! The ladies were very helpful and able to assist us in getting a truck in such short notice. Thank you very much!lorraine C.
Customer service was excellentJacquelin L.
Customer did not leave a comment.WALTER C. | First Impressions
Most organized and cleanest Uhaul facility I have ever been in!! Staff was extremely nice and explained every detail in a friendly manner. Definitely recommend using this location for renting a uhaul truck or storage facility.Louie A.
Counter staff were friendly and helpful. Would use this storage area again if I have a needPaul K. | Overall Experience
Customer did not leave a comment.Timothy M. | Overall Experience
Customer did not leave a comment.Herbert S.
Great peopleâ€¦Thomas D.
Customer did not leave a comment.ANGELA N.
Customer did not leave a comment.Shevaun M.
Great knowledge and friendly team!Thomas D.
Customer did not leave a comment.sybria g. | Overall Experience
Great People... knowledgeable and Friendly ...Thomas D.
Start with a full tank of gasShannon C.
Great Customer Service. Make return easier with app.Diane B.
Customer did not leave a comment.Lexis O.
Customer did not leave a comment.Leslie T.
Parking lines specifically for uhauls, there were some personal vehicles on the lot that restricted parking space.Kali P.
Customer did not leave a comment.Takira J.
Customer did not leave a comment.adjoa a. | Overall Experience
Customer did not leave a comment.John S.
Customer did not leave a comment.Lena T.
IT WAS A PLEASURABLE EXPERIENCEEric V.
Customer did not leave a comment.Daniel C.
Love the staff and facility. Very happy with it allChristina C. | Overall Experience
Customer did not leave a comment.LETHA H. | First Impressions
The location was fine, the agents were very helpful. The only problem I had was returning the truck, the app would not go past step 1 of 5 where you upload pic of odometer and fuel gauge. I tried twenty minutes to do the return on the app then I called Uhaul customer service and was on hold for 30 minutes before I gave up and just parked the truck. I returned the next morning to have the agent at the location to finish the transactionPatrick H.
Customer did not leave a comment.Andrea I.
Customer did not leave a comment.mischa p. | Overall Experience
Customer did not leave a comment.Valerie K.
Customer did not leave a comment.ALEASE F. | Overall Experience
Customer did not leave a comment.David W.
The staff there were very professional and welcoming. Facility is very cleanleon m. | Overall Experience
You should have a form on the truck for the client to fill out when it's being returned as sometimes the phone does not connect. 3 options by Internet by phone or by paper/form in the truck.Lorna K.
Trish was very accommodatingMalissa B.
Customer did not leave a comment.edward O.
Very smooth transaction and the representative was amazingvance E.
Customer did not leave a comment.SHENA R. | Overall Experience
The customer service agent was excellent very friendly and knowledgeableâ€¦I would highly recommend this location.khaaliq K.
The ladies at this location were nice and polite. The problem I had was the actual truck. I rented a 15 foot box truck. The driver side door was horrible. I almost pulled my arm out of socket trying to close it. The suspension seemed a little shaky especially on the highway. I went over a small bump and it rocked a little out of control and scared the crap out of me and the passenger. i had to remember to push a button on the shifter or it felt like you are driving in first gear. I was told to remember to turn the light button that controlled the cabin light all the way to the left or was it the right or it would drain the battery. The last 15 footer I rented @ the Clementon location had no issues. I feel like this vehicle should be put out of commission. I don't feel like its safe. Also the woman Highlighted what to do if the truck broke down as if they new it could happen. The did not do that @ the Clementon U-Haul. Not happy. Ray Watkins 8563577544raymond W.
Customer did not leave a comment.Idemudia U.
Janet and Trish were friendly, helpful and knowledgeable. They made the whole process from beginning to end very easy and smooth.joan f. | Overall Experience
Staff is friendly and professionalleon m. | First Impressions
This is the best storage facility. The staff is like family. Very caring and friendly to everyone. This staff deserves a reward for overall dedication. Thank you Janet and Trisha for caring ❤MONIQUE T. | First Impressions
Customer did not leave a comment.james g. | Overall Experience
Customer did not leave a comment.christine C.
Not anythingella R.
Great customer service!Candice B.
I scheduled my rental online and didn't realize the location was changed. Wish I got an email.Cathy S.
Customer did not leave a comment.Patrick K.
Customer did not leave a comment.Kathleen W. | Overall Experience
Customer did not leave a comment.sahliyah A.
Customer did not leave a comment.troy h. | Overall Experience
GAS WAS NOT ON FULL WINDOWS VERY DIRTY HUB CAP MISSINGchris P.
THE VERY U- HAUL...WISH WE HAD MORE LIKE THEM......THANKS AGAIN AAAAA I WOULD DEFINITELY RECOMMEND THIS LOCATION. IT WAS A PLEASURE DEALING WITH THE YOUNG LADY I WAS DEALING WITHeric V.
Customer did not leave a comment.Sandra W.
Trish made this a great experience. She made our move very easy and stress free.Mark H.
Nice servicemark s. | First Impressions
Trish the customer service rep in the office was very professional. She cheerful greeted everyone who came in . She acknowledged them and told them she would be with them momentarily. Trish reviewed the contract with me. She was pleasant and kind. I will definitely return.Alicia B.
Everything was perfect really pleased with the serviceLonny F.
The experience was great. I don't have any concerns or complaints at this timeMichael B.
Customer did not leave a comment.anthony D.
My experience was very good, no problems and I use them as needed !!mario m. | Overall Experience
Customer did not leave a comment.keith T.
Nothing to improveTiffiny W.
Customer did not leave a comment.Kate M.
Customer did not leave a comment.Marva R.
Customer did not leave a comment.DONNA D.
The facility was very clean and well kept! The location was perfect and discrete. From the moment I contacted the facility on the phone, to my move out, the staff was beyond professional, knowledgeable, and extremely pleasant!lisa j. | Overall Experience
Customer did not leave a comment.Bellelin N. | Online Move In
Improve customer service. Very unprofessional.hui L.
It was a smooth hassle free experience the two wonderful pleasant ladies where excellent in their customer service on my transition check in as well as check out âââââGeorge F.
Staff very helpfulBryan D.
Customer did not leave a comment.Patricia K.
Great locationangel R.
Customer did not leave a comment.Kyle L.
Customer did not leave a comment.Paul K. | First Impressions
Customer did not leave a comment.Rickia B.
Customer did not leave a comment.melayana s. | Overall Experience
Nothingto improve. The staff was pleasant and helpful. The truck clean and ready for us. The storage area clean.joan F.
Customer did not leave a comment.Frank A.
Customer did not leave a comment.SCOTT J.
Customer did not leave a comment.Pedro C.
Customer did not leave a comment.Toni W. | Overall Experience
THIS TIME WAS A PLEASURE EXCELLENT CUSTOMER SERVICE BUT THE FIRST TIME WAS A NIGHT MARE SENT ME HOME, MULTIPLE TIMES FOUR DIFFERENT FORMS OF IDENTIFICATION BIRTH CERTIFICATE BILLS. REFERENCES ADDRESSES AND PHONE NUMBERS WHEN I CAME IN WITH 16 FORMS OF IDENTIFICATION TO START OUT WITHeric V.
The office hours are not convenient and too short during the week. The facility needs more lighting. The facility was very dark at night while trying to access the unit. Flood lights or Sensored lights would be great to have on each end and in between the buildings.lisa j. | First Impressions
Trish was very helpful and friendly. She explained everything we needed to know. Great customer serviceEdward D.
Customer did not leave a comment.Heather R. | Overall Experience
Customer service is great and very helpful.James G.
Customer did not leave a comment.angela a. | First Impressions
Customer did not leave a comment.Sandra C.
Customer did not leave a comment.melayana s. | First Impressions
THIS, TIME WAS A PLEASURE. THE WHOLE EXPERIENCE TOOK ONLY 5 MIN. SEVERAL MONTHS AGO I RENTED A VAN AND THE COUNTER PERSON DID NOT WANT TO RENT IT TRIED EVERYTHING SHE COULD TO THROW ME OUT THIS EXPERIENCE TOOK ME ONE HOUR AND 45 MIN. AND SHE STILL TRYING TO THROW ME OUT AND NOT RENT ME THE VANEric V.
Very nice felicity “ clean “ & welcomingcandice s. | First Impressions
Customer did not leave a comment.Suzanne R. | Overall Experience
Customer did not leave a comment.Candice M. | First Impressions
Customer did not leave a comment.deanna M. | First Impressions
Great customer serviceErnest D. | First Impressions
Very friendly staff and other customers utilizing the facilities are very friendly as well!ELENA M. | Overall Experience
The staff at the facility are always helpful. Over the years, I have used this particular U-Haul to buy moving supplies, to rent storage units, and to rent trucks. The manager's name is Janet and she is pleasant and professional. I would highly recommend this facility.Carolyn S. | First Impressions
Customer did not leave a comment.Carolyn S.
My uhaul Truck rental & Storage unit was very convenient for my moving & storage needs.Irene L. | Overall Experience
Customer did not leave a comment.Vincent M.
Customer did not leave a comment.Francis F.
Customer did not leave a comment.Joseph P.
Very friendly service. The whole experience went very smoothly.Jack D.
Very helpful and pleasant staff. Appreciate my information from previous rentals being available to expedite current rental.Frederick A.
Extremely nice people!!jeffery l. | Overall Experience
Trish is awesome!!! Very professional, friendly, and addressed all my needs!!Shakira H. | Overall Experience
Customer did not leave a comment.Jennifer I. | First Impressions
Customer did not leave a comment.Daniel D.
Customer did not leave a comment.Rudy R.
Customer did not leave a comment.michael h. | Overall Experience
Staff at this Lindenwold location should be the model for the other staff members in the organization. Thank you for such a great experience. Happy CustomerDerrick L.
Customer did not leave a comment.MIKE NUZZO T. | Overall Experience
Great place to do business with.Daniel M. | Overall Experience
Always a pleasure to work with this office!!!Tammie D.
The ladies in the office was wonderful.marnita m. | Overall Experience
The lady at the front desk was very pleasant and helpful.Derkeisha R. | First Impressions
Very helpful staff. Whenever I called with a question u guys answered promptly tyvivian m. | Overall Experience
Helpfull!!, clean, great customer service!! Felt like they care about me need!! Show me the storage before I purchase. They really care about the customer. Definitely will recomanded this place, and will come back to this locationamir a. | First Impressions
Friendly and informative serviceDaniel M. | First Impressions
Janet and Trish are fantastic! Always available to help, answer questions or help figure out what you need for your move or in my case, multiple moves. Thank you!Leroy H. | Overall Experience
Customer did not leave a comment.kareem k. | Overall Experience
Customer did not leave a comment.Francisco R. | Overall Experience
Janet and team are great. I’ve work with them previously which brought me back. Always a pleasure and they’re very helpful.Leroy H. | Overall Experience
Janet and Trish are the best! During my six plus years as a customer there was never a time they weren't friendly, informative, and always willing to assist any way they could. Great to work with!DELORES B. | Overall Experience
Love, love, love this location! These ladies are awesome! Top notch customer service. Thank you for a wonderful experience.Carolyn F. | Overall Experience
No issues at all !!ERIC C. | Overall Experience
Overall, it was a pleasant experience.Joseph K. | Overall Experience
Although, I was locked out of my unit for late payment and was extremely upset that uhaul didn’t want to work with me on a payment arrangement. The facility was clean, and the workers did their jobs.Vannesa S. | Overall Experience
Satisfactory service.Eric S. | Overall Experience
Very pleased with the manager has been using this facility for years because they has always treated me with a lot of respect.MARITZA R. | Overall Experience
Wonderful Staff... Visit was a Good Experience and will Recommend Facility to others and will return if in the area again. Thank you Lindenwold Staff.KEEYAHMA M. | Overall Experience
Staff was helpful and friendly even when an issue occurred due to a new system update it was resolved quickly.timothy t. | Overall Experience
The start at this facility were always courteous and willing to be of assistance. I had no issues with any of the services provided.Eduardo H. | Overall Experience
It was a good experience, in and out and professional.david R. | First Impressions
Trish was the best...very helpfulWilliam L. | First Impressions
Everyone was nice.flora n. | Overall Experience
Great workRosario C. | Overall Experience
I have dealt with U-Haul for years and never had a problem. Always clean always helpful.RODNEY S. | Overall Experience
Very clean & accommodating with all our needs.. Thank youcindy kevin d. | Overall Experience
Being going here for years they are always great and easy to work withRICHARD R. | Overall Experience
Excellent serviceAshley M. | Overall Experience
6years and no party or gift when we moved out!! LOLTHEODORE G. | Overall Experience
I have no complaints. Everything was great!MICHELE G. | Overall Experience
Customer service was excellent.BERNADETTE T. | Reservation
I had a climate controlled unit for 3 years. The rate was very reasonable, the access convenient. The manager was very friendly and helpful! I would use definitely use them!CHRIS-ROSS B. | Overall Experience
NKristen M. | Overall Experience