Customer Reviews for U-Haul Moving & Storage of Lindenwold

1,400 reviews

611 Blackwood Clementon Rd   Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

(856) 627-5888

Location Hours

  • Mon-Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(856) 627-5888

611 Blackwood Clementon Rd
Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

WALTER C.  |  First Impressions 
Rating:
5.0

Most organized and cleanest Uhaul facility I have ever been in!! Staff was extremely nice and explained every detail in a friendly manner. Definitely recommend using this location for renting a uhaul truck or storage facility.

Louie A. 
Rating:
5.0

Counter staff were friendly and helpful. Would use this storage area again if I have a need

Paul K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herbert S. 
Rating:
5.0

Great people…

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

ANGELA N. 
Rating:
5.0

Customer did not leave a comment.

Shevaun M. 
Rating:
5.0

Great knowledge and friendly team!

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

sybria g.  |  Overall Experience 
Rating:
5.0

Great People... knowledgeable and Friendly ...

Thomas D. 
Rating:
5.0

Start with a full tank of gas

Shannon C. 
Rating:
5.0

Great Customer Service. Make return easier with app.

Diane B. 
Rating:
5.0

Customer did not leave a comment.

Lexis O. 
Rating:
5.0

Customer did not leave a comment.

Leslie T. 
Rating:
5.0

Parking lines specifically for uhauls, there were some personal vehicles on the lot that restricted parking space.

Kali P. 
Rating:
5.0

Customer did not leave a comment.

Takira J. 
Rating:
5.0

Customer did not leave a comment.

adjoa a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Lena T. 
Rating:
5.0

IT WAS A PLEASURABLE EXPERIENCE

Eric V. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Love the staff and facility. Very happy with it all

Christina C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LETHA H.  |  First Impressions 
Rating:
5.0

The location was fine, the agents were very helpful. The only problem I had was returning the truck, the app would not go past step 1 of 5 where you upload pic of odometer and fuel gauge. I tried twenty minutes to do the return on the app then I called Uhaul customer service and was on hold for 30 minutes before I gave up and just parked the truck. I returned the next morning to have the agent at the location to finish the transaction

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Andrea I. 
Rating:
5.0

Customer did not leave a comment.

mischa p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie K. 
Rating:
5.0

Customer did not leave a comment.

ALEASE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

The staff there were very professional and welcoming. Facility is very clean

leon m.  |  Overall Experience 
Rating:
5.0

You should have a form on the truck for the client to fill out when it's being returned as sometimes the phone does not connect. 3 options by Internet by phone or by paper/form in the truck.

Lorna K. 
Rating:
4.0

Trish was very accommodating

Malissa B. 
Rating:
5.0

Customer did not leave a comment.

edward O. 
Rating:
5.0

Very smooth transaction and the representative was amazing

vance E. 
Rating:
4.0

Customer did not leave a comment.

SHENA R.  |  Overall Experience 
Rating:
5.0

The customer service agent was excellent very friendly and knowledgeable…I would highly recommend this location.

khaaliq K. 
Rating:
2.0

The ladies at this location were nice and polite. The problem I had was the actual truck. I rented a 15 foot box truck. The driver side door was horrible. I almost pulled my arm out of socket trying to close it. The suspension seemed a little shaky especially on the highway. I went over a small bump and it rocked a little out of control and scared the crap out of me and the passenger. i had to remember to push a button on the shifter or it felt like you are driving in first gear. I was told to remember to turn the light button that controlled the cabin light all the way to the left or was it the right or it would drain the battery. The last 15 footer I rented @ the Clementon location had no issues. I feel like this vehicle should be put out of commission. I don't feel like its safe. Also the woman Highlighted what to do if the truck broke down as if they new it could happen. The did not do that @ the Clementon U-Haul. Not happy. Ray Watkins 8563577544

raymond W. 
Rating:
5.0

Customer did not leave a comment.

Idemudia U. 
Rating:
5.0

Janet and Trish were friendly, helpful and knowledgeable. They made the whole process from beginning to end very easy and smooth.

joan f.  |  Overall Experience 
Rating:
4.0

Staff is friendly and professional

leon m.  |  First Impressions 
Rating:
5.0

This is the best storage facility. The staff is like family. Very caring and friendly to everyone. This staff deserves a reward for overall dedication. Thank you Janet and Trisha for caring ❤

MONIQUE T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christine C. 
Rating:
5.0

Not anything

ella R. 
Rating:
4.0

Great customer service!

Candice B. 
Rating:
5.0

I scheduled my rental online and didn't realize the location was changed. Wish I got an email.

Cathy S. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

sahliyah A. 
Rating:
3.0

GAS WAS NOT ON FULL WINDOWS VERY DIRTY HUB CAP MISSING

chris P. 
Rating:
5.0

THE VERY U- HAUL...WISH WE HAD MORE LIKE THEM......THANKS AGAIN AAAAA I WOULD DEFINITELY RECOMMEND THIS LOCATION. IT WAS A PLEASURE DEALING WITH THE YOUNG LADY I WAS DEALING WITH

eric V. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
5.0

Trish made this a great experience. She made our move very easy and stress free.

Mark H. 
Rating:
5.0

Nice service

mark s.  |  First Impressions 
Rating:
5.0

Trish the customer service rep in the office was very professional. She cheerful greeted everyone who came in . She acknowledged them and told them she would be with them momentarily. Trish reviewed the contract with me. She was pleasant and kind. I will definitely return.

Alicia B. 
Rating:
5.0

Everything was perfect really pleased with the service

Lonny F. 
Rating:
5.0

The experience was great. I don't have any concerns or complaints at this time

Michael B. 
Rating:
4.0

Customer did not leave a comment.

anthony D. 
Rating:
5.0

Customer did not leave a comment.

keith T. 
Rating:
5.0

Nothing to improve

Tiffiny W. 
Rating:
5.0

Customer did not leave a comment.

Kate M. 
Rating:
5.0

Customer did not leave a comment.

Marva R. 
Rating:
5.0

Customer did not leave a comment.

DONNA D. 
Rating:
2.0

Improve customer service. Very unprofessional.

hui L. 
Rating:
5.0

It was a smooth hassle free experience the two wonderful pleasant ladies where excellent in their customer service on my transition check in as well as check out ⭐⭐⭐⭐⭐

George F. 
Rating:
5.0

Staff very helpful

Bryan D. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Great location

angel R. 
Rating:
5.0

Customer did not leave a comment.

Kyle L. 
Rating:
5.0

Customer did not leave a comment.

Paul K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rickia B. 
Rating:
5.0

Nothingto improve. The staff was pleasant and helpful. The truck clean and ready for us. The storage area clean.

joan F. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J. 
Rating:
4.0

Customer did not leave a comment.

Pedro C. 
Rating:
5.0

THIS TIME WAS A PLEASURE EXCELLENT CUSTOMER SERVICE BUT THE FIRST TIME WAS A NIGHT MARE SENT ME HOME, MULTIPLE TIMES FOUR DIFFERENT FORMS OF IDENTIFICATION BIRTH CERTIFICATE BILLS. REFERENCES ADDRESSES AND PHONE NUMBERS WHEN I CAME IN WITH 16 FORMS OF IDENTIFICATION TO START OUT WITH

eric V. 
Rating:
5.0

Trish was very helpful and friendly. She explained everything we needed to know. Great customer service

Edward D. 
Rating:
5.0

Customer service is great and very helpful.

James G. 
Rating:
5.0

Customer did not leave a comment.

angela a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

THIS, TIME WAS A PLEASURE. THE WHOLE EXPERIENCE TOOK ONLY 5 MIN. SEVERAL MONTHS AGO I RENTED A VAN AND THE COUNTER PERSON DID NOT WANT TO RENT IT TRIED EVERYTHING SHE COULD TO THROW ME OUT THIS EXPERIENCE TOOK ME ONE HOUR AND 45 MIN. AND SHE STILL TRYING TO THROW ME OUT AND NOT RENT ME THE VAN

Eric V. 
Rating:
5.0

Very nice felicity “ clean “ & welcoming

candice s.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

deanna M.  |  First Impressions 
Rating:
5.0

Great customer service

Ernest D.  |  First Impressions 
Rating:
5.0

The staff at the facility are always helpful. Over the years, I have used this particular U-Haul to buy moving supplies, to rent storage units, and to rent trucks. The manager's name is Janet and she is pleasant and professional. I would highly recommend this facility.

Carolyn S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn S. 
Rating:
4.0

Customer did not leave a comment.

Vincent M. 
Rating:
5.0

Customer did not leave a comment.

Francis F. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Very friendly service. The whole experience went very smoothly.

Jack D. 
Rating:
5.0

Very helpful and pleasant staff. Appreciate my information from previous rentals being available to expedite current rental.

Frederick A. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

Customer did not leave a comment.

Rudy R. 
Rating:
4.0

Staff at this Lindenwold location should be the model for the other staff members in the organization. Thank you for such a great experience. Happy Customer

Derrick L. 
Rating:
5.0

Always a pleasure to work with this office!!!

Tammie D. 
Rating:
4.0

Confirm the size of truck is the best for what I have to haul. And not to change my order.

Deborah J. 
Rating:
5.0

Online checkin process was cumbersome.

Philip P. 
Rating:
5.0

They had a big sign in the truck front windshield. We had to remove this to drive the truck. I think that should of been removed for us. We made a reservation and they knew we were renting the truck

andrea P. 
Rating:
5.0

Customer did not leave a comment.

Marque M. 
Rating:
4.0

When the truck is in the shop ensure that they are checking the tires for nails before they release the vehicle. Other then that everything else was great!!

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Valerie R. 
Rating:
5.0

The customer service I received was fantastic.

Nicholas C. 
Rating:
5.0

Renting the truck was a success. However, I booked movers through Uhaul. I used Mike's moving company. It was a horrible experience. They send two very young inexperienced guys. They were suppose to move my mom from a 1 bedroom senior complex to another apt in 2 hours. They moved extremely slow and was very unsure if what they were doing. In 2 hours all they got on the truck was 3 mattress, few boxes and one couch. I have a fractured foot and my mom is elderly we ended up moving things ourselves because they were nowhere done Their services were horrible.

Antoinett T. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Too much picture taking for return

Kelly M. 
Rating:
5.0

I would like a full refund. I paid out way more money changing my equipment and location due to uhaul assigning my pick up location in another state

Takiyah S. 
Rating:
5.0

They were very helpful and pleasant all the time .

Nelson M. 
Rating:
5.0

The lady at the front desk was very pleasant and helpful.

Derkeisha R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nelson M. 
Rating:
3.0

Tell people about your other fees, security fee and environmental fee was never mentioned. Not an ethical way of doing business.

Michael O. 
Rating:
3.0

Charged $7.50 for fuel after filling the truck back to the proper level it was received. This was after having to travel to this location since 1201 Hurffville Rd, Deptford NJ 08096 overbooked trucks and did not have a truck for me at my scheduled time slot.

James C. 
Rating:
3.0

Improve your website's info on available truck inventory at your locations. This is second time I have moved with U-haul and picked a truck at the location closest to me only to then be told the following day that I had to go 3 towns over to a different location and double my total trip. At this point it seems like it is done on purpose to force customers to drive longer distances and pay for that extra mileage. Also, it took me 20 minutes the morning of to be “approved” while I was waiting for the code to access the lock box for the keys to the truck. When I called customer service they said that was normal. When I asked why they do not notify customers about that wait time I was told it would not make sense for U-haul to tell customers they are going to have to wait. I would have appreciated the notice so I could have planned to be waiting into my morning instead of then having to rush around before the help arrived for my move. Or better yet, allow the steps for the approval to be done ahead of time so it is a much shorter process to access the keys.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Was afraid of driving that big van, and it was like driving a brand new car. Very smooth. Good stopping action. And all the amenities. The process inside the office was good and clean. The person behind The counter was courteous and professional

Gayle G. 
Rating:
5.0

Customer did not leave a comment.

Morgan H. 
Rating:
3.0

Customer did not leave a comment.

norbu L. 
Rating:
5.0

The manager Janet and her representative Trish were excellent they both were nothing short of angels. They both are exceptional employees. I'd use and recommend this site to any and everyone.

Keysha B. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Solomon B. 
Rating:
5.0

Its good just the way it is

Virginia G. 
Rating:
5.0

Customer did not leave a comment.

Shawnelle W. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Nothing at this time

Celeste H. 
No reviews have been submitted for this location.

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