Customer Reviews for U-Haul Moving & Storage of Linden

3,105 comentarios

1440 E Edgar Rd   Linden, NJ 07036
(Located on Route 1&9 just north of The Linden Refinery)

(908) 486-3400

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(908) 486-3400

1440 E Edgar Rd
Linden, NJ 07036
(Located on Route 1&9 just north of The Linden Refinery)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Truck needs maintenance

UGUR S. 
Clasificación:
1.0

I have rented a 26” on day one then went back and returned it by due time . Then I needed a van to rent on the same day I returned the 26” truck. I asked the person in charge and told me there was no vans available when I saw 2 on the parking lot. I proceeded to check on the app and it gave me this same location with 1 van available. It was the same I saw on parking lot. The employee seemed bothered that I asked and simply said no nothing available. Meanwhile the app showed available and I ended up taking it . Not professional at all and didn't even check in computer what was available

INES V. 
Clasificación:
1.0

Dan guinata the manager of linden location very disrespectful, unprofessional, and acted like I wasn't a customer I will no longer rent a uhaul due to him I cannot believe he is the manager or In charge he doesn't know how to treat a customer

JOSHUA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA P. 
Clasificación:
5.0

The mobile pick up should take faster

Chaim R. 
Clasificación:
5.0

Congratulations

MIGUELANGEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARLY H. 
Clasificación:
5.0

They are very friendly n understanding. I will definitely use them again!!!

LYNETTE M. 
Clasificación:
4.0

none

ELIAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPH F. 
Clasificación:
5.0

My truck needed an oil change and the steering was a littlle stiff. please check the van better before it is rented out again.

Lawrence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherina L. 
Clasificación:
5.0

Excelente service the best …. Thank you

NELSON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FABIAN M. 
Clasificación:
5.0

Bueno

RAMON N. 
Clasificación:
1.0

One employee there is the worst employee I ever saw in my life. His name is Andre Dunbar . We went there with a reservation a he refuse to take Care of us. We had to call costumer service, talk to a manager there. Refuse to talk to him as well. He ignore us from 6:15 to 7:49 pm

Henry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAIM V. 
Clasificación:
4.0

everything was good I just didn't like the fact that i returned 10 minutes before closing time and they told me to leave my keys on the drop box. he ended up closing me out but they also turned customers away which was crazy because they still had ten minutes til' close.

SELENNES R. 
Clasificación:
5.0

Gracias

Mateus D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATICIA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

jan W. 
Clasificación:
5.0

Muy buen trabajo lo recomiendo , muchas gracias por sus servicios lo aprecio

Wilmer M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus L. 
Clasificación:
5.0

I rent the truck twice friday and sunday both attendants were exceptionaly very good.

SERGE C. 
Clasificación:
5.0

No comments

ANOUMOU D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPH B. 
Clasificación:
5.0

No need for improvement. Everyone was so great. It was such a quick and easy process. Everyone explained everything to me. Drop off was super easy too.

SANDRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olney J.  |  First Impressions 
Clasificación:
5.0

Very good service.

PATRICIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FABIANA A. 
Clasificación:
5.0

Wonderful service

STELLA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY H. 
Clasificación:
5.0

It was a very quick simple process. I would rent again if needed.

WARREN N. 
Clasificación:
3.0

Have trucks checked , the truck I had felt like the transmission was slipping

JIMMY F. 
Clasificación:
5.0

They guy at the front dest was very helpful!

JUAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayres S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE M. 
Clasificación:
5.0

Just keep the good work

Kwok H. 
Clasificación:
1.0

I reserved a 26 foot truck and it was not available. The local uhaul agent could not get a hold of his manager or traffic control at uhaul. I had to accept a 15 foot truck since my house closing was the next day. And ended up losing/giving away numerous household items, furniture. I was also overcharged for the truck. I will seek renumeration from uhaul for these major mistakes.

Ryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wolney F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rhonda F. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM K. 
Clasificación:
4.0

Equipment and local office was good BUT>>Overall experiece was VERY POOR. bait and switch. My reservation was from 2 months and included days an milage included for a particular rate. At POS contract changed, and end result was double the price. MAKE SURE YOU TAKE "SCREEN SHOTS" OF YOUR CONTRACT because it is always on a "live" webpage. >Not in print and can be changed in a heartbeat. At time of rental all details were changed. Days gone..Milage gone... I was overcharged by double.

ESteve W. 
Clasificación:
5.0

Your on line system is a mess. I had to spend an hour on the day of the booking with an agent to reset my password. After all that, the truck that that I had reserved at a nearby location was not available. I eventually had to go to a second location to get my truck. That needs a lot of omprovent.

KRISHNAMU R. 
Clasificación:
3.0

The truck made a lot of noise while driving and closing the back required for effort than necessary

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvaro T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex N. 
Clasificación:
5.0

Great support when I had troubles returning on phone app

MING L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI A. 
Clasificación:
5.0

Great service, thanks again!

MICHAEL T. 
Clasificación:
5.0

Excelente service

Lester C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick M.  |  Online Move In 
Clasificación:
2.0

I checked in prior to getting there that morning, but the guy checked me in again, then he asks if I want to insure the truck not having checked that I already had paid for it to be insured. Then when I was given the truck the gas tank was off so we had to correct that, after that we get to the house ready to pack only to find out that we never were given the furniture pads that we purchased for our move. We finally brought the truck back and got reimbursed for the furniture pads. Our original total price was $108 and some change. After being reimbursed I was told that my total is $133 and some change. I went back and forth with the lady at the desk asking how did the price go up if I was reimbursed and I repeated $133 is the total to which she replied yes. I was baffled and confused I got the receipt only to realize that it said $100.33. And I said oh it the total is $100.33 Now that makes more sense you told me $133 was my total. That's what happens when you text and try to do your job at the same time. This place has a bunch of incompetent workers. I am unsatisfied with their service.

Antonio F. 
Clasificación:
5.0

Very quick process especially since I used the check in on the app. Will definitely be using them again for future needs.

Tamra A. 
Clasificación:
1.0

When I booked my reservation for a 26' and was given a 20' I had to do numerous trips for my move and had to pay the the extra mileage for usage. I even confirmed my reservation the day before that it was for a 26'.

ALFREDO E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
1.0

Worst experience yet. I will never go back I was charged for extra miles that I never drove. I tried to talk to the manager he didn't want to help me the person at the register said that the manager can fix my problem but instead he just charged me an extra $25 for miles that I never drove.

Shaneek I. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dain D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND H. 
Clasificación:
2.0

Actually reserving and picking up a van was good. However, being overcharged $20 for "off hours" processing pissed me off! Now I have to waste my time to get $20 back. Ubicación: #817058 1440 E EDGAR RD LINDEN, NJ07036

ROMAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dariana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

Your guess is as good as mine….

DAIN D. 
Clasificación:
5.0

Nothing, it was smooth sailing from the pick up to drop off! Many thanks!!!

Pedro C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD K. 
Clasificación:
2.0

Rude and non professional employees. Never answer my question about low gasoline and return progress. Not recommend this location.

Maciej P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yaakov M. 
Clasificación:
1.0

Totally dissatisfied, will not use Uhaul again in the near future. Please take me off your client database, thank you.

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESERIE B. 
Clasificación:
5.0

Nothing everything worked out well!

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE D. 
Clasificación:
3.0

The wait time was horribly long, even with a reservation, because they need additional personnel.

Shirley C. 
Clasificación:
1.0

Have more than one employee working on a Sunday morning. It took an hour and 30 minutes to pick up my 9:00am reservation. The gentleman working was kind, but clearly stressed. There was a line of 8-9 people all waiting well over an hour

Charly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

NILTON C L. 
Clasificación:
2.0

The line to check in was long and had to wait over 30 minutes, there was one person working. She was very helpful and patient through this but when dropping off the van there was no one inside to check out and when someone finally did come out they were rude and it seems like we were a bother. He gave an attitude when asking questions during check out.

FELICIA S. 
Clasificación:
1.0

Work on customer service.

Jovanny H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEISL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Boris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE S. 
Clasificación:
3.0

I've were told that a hand cart and ties were on the truck and neither of the items were. This was very inconvenient because we had extremely heavy pieces. So please truck the truck with the customer before telling lying to the customer

LISA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie R.  |  Overall Experience 
Clasificación:
5.0

They are the best stuff is the best

JOSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATARSHA B. 
Clasificación:
5.0

Great service. Bear and daughter extremely helpful.

GARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vijayakumar K. 
Clasificación:
5.0

Staff was friendly and helpful, no improvement needed

WALTER WILLIAM B. 
No se han enviado comentarios para esta ubicación.

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