Comentarios del cliente para U-Haul Moving & Storage of Linden

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Linden

Grado total:

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Tamara F. en

Grado:

None

Raza F. en

Grado:

El cliente no dejó un comentario.

Melanie C. en

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El cliente no dejó un comentario.

Keith M. en

Grado:

We had problems with our original pickup reservation. The website had given me the okay to pickup at 8:30 using the 24/7 truck pickup, however once we were onsite the reservation had changed the time and said we had to wait until 9:30. We called customer service and ended up on the phone for half an hour. The customer service rep told us there were no vehicles available at the first location so we’d get the $50 reservation guarantee applied to our truck rental at the different pickup location, however when we were there to pickup the truck we were told by the person behind the counter that she couldn’t do it, but her manager could when we returned the vehicle. When we did return the vehicle, we were once again told “oh sorry, you’ll have to call the regional manager to try and get the $50 applied to your order”. So somehow it became our issue to hunt down and find the $50 reservation guarantee I was promised on the phone. Overall, I will definitely reconsider before using Uhaul again as our whole day did not go smoothly and ended up costing us more money since we had to travel to a location farther away.

Samuel W. en

Grado:

Everyone was very helpful and professional. Thank you.

crystal B. en

Grado:

A grace. Time

Evelyn P. en

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El cliente no dejó un comentario.

Perla C. en

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El cliente no dejó un comentario.

Virginia B. en

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El cliente no dejó un comentario.

RENATO Q. en

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El cliente no dejó un comentario.

Moises H. en

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El cliente no dejó un comentario.

Nila S. en

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El cliente no dejó un comentario.

Charles T. en

Grado:

Customer service was great, the representatives were genuine and made sure everything was done fast.

Michael A. en

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El cliente no dejó un comentario.

Alexis R. en

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El cliente no dejó un comentario.

Robert G. en

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El cliente no dejó un comentario.

rommel J. en

Grado:

Straps on tow doll was worn out and should have been replaced.It was difficult to tread thru ratcheting handle due to ends being severly frayed.No one came outside to check out the equipment to make sure everything was ok with the equipment for rental.

Michael A. en

Grado:

My rental went smoothly from start to finish. Angelynn was very helpful and answered all my questions. I would definitely recommend this location to anyone.

Hans C. en

Grado:

Make a sign saying “NO UNITS AVAILABLE RESERVED UNITS ONLY “ Then I don’t need to wait 30 minutes to get the message. Sorry we don’t have anything left.

Francisco P. en

Grado:

Very good customer service and speedy delivery

WILSON G. en

Grado:

El cliente no dejó un comentario.

Maria T. en

Grado:

On line pick .very hard process and so long .ater all it din’t work and had too go inside and start all over again.But the clerk ‘s Inside we’re wonderful,!!

Mackendy P. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

nothing

Joseph R. en

Grado:

El cliente no dejó un comentario.

Baudilio A. en

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El cliente no dejó un comentario.

Brielle L. en

Grado:

Great job, quick check in and out.

Romina S. en

Grado:

The team that runs this U-Haul are truly amazing ! Very friendly and very quick to help !

Anthony D. en

Grado:

El cliente no dejó un comentario.

Glen F. en

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El cliente no dejó un comentario.

Tracy R. en

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El cliente no dejó un comentario.

Harry M. en

Grado:

El cliente no dejó un comentario.

Abraham K. en

Grado:

Good costumer services

Artur G. en

Grado:

Okay everything this place

Diane K. en

Grado:

I will never use UHaul again. My reservation was changed without my knowledge to a location 20 miles away from the chosen location. I was given a larger truck than I wanted. I was told there were blankets in the truck but they weren't there. I called within an hour of picking up the truck to report that the blankets were not in the truck. The person who assisted me said I would not be charged. When I dropped off the truck I was still being charged for the blankets. I had wait 20 minutes while the person accepting the truck tried to get the blanket charges taken off.

rafael t. en

Grado:

Good costumers service

larry b. en

Grado:

None

kimmie b. en

Grado:

I will never recommend my friends/ family to uhaul @ 1440 Edgar road because on numerous occasions i reported my items in my unit was damaged from the rain. The issues was never repaired.

pedro d. en

Grado:

It was the worst experience ever. I reserved online and when I got to the store these 2 very unprofessional employees told me that they overlap my reservation and they didn’t have anything.

gusty w. en

Grado:

Please fix or update the computer system at the store as it delayed customers' reservations to get processed. It happened to a custumet who reserved a moving truck. It took about 30 mns to get service