Comentarios de los clientes para U-Haul Moving & Storage of Lincoln Park

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Lincoln Park

Clasificación general:

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GREGORY JAMES T.
Clasificación:

difficulty with the uploading of the driver's license and getting a decent picture of the dashboard to verify gas level and mileage.

Linda R.
Clasificación:

My u-haul was stolen, I filed a police report and talked to the head quarters of u-haul and they said I was able to get a replacement. I go to a u-haul establishment and the manager was not reasonable with me. I've heard plenty of complaints about this place. Everything was out of my control and she still wanted to basically rob my account knowing I didn't have any money. Do not get a u-haul. Save up for a truck. Don't trust these people!!!!

RENAUDD LEWIS-QU B.
Clasificación:

Nothing it's was a good used

CARLTON LEON D.
Clasificación:

My agent Tammy was so helpful, she really made the project easy and was most accommodating, suggested supplies needed to make our delivery a success, supplies we were able to purchase at her location. Many thanks for your service

CRAIG STEVEN B.
Clasificación:

El cliente no dejó un comentario.

RILEY CAITLYN T.
Clasificación:

The rude employee rented me a uhaul (1st off a size smaller than I was told I was getting, but fine) however it wasn't even functioning properly (odometer not working, and gas, mph and rpm all were reading 0 while I was driving) just to mention a few things. Not sure how they expect people to drive if the mph stay at 0. When I left the place I took a picture of the fuel pump 3/4 full and not full. And returned it at the same 3/4 after fueling it back up. I let them know about this during my return and they charged me $31 for fuel not being full. Despite me putting in 25$ to get it up to 3/4 full. And I didn't even get to complete my move because I couldn't safely drive to my destination and had to pay people to help me with their vehicles to unload the items from the uhaul into their cars and to my new house. Cost me almost $100 and I didn't even get to use the uhaul to get to my destination. Not to mention I had to unsafely drive back to the uhaul place to return it from where I had to pull over because the electrical wasn't working. I literally could have died driving this vehicle. And on top of it I'm being charged for a vehicle that should have never been rented out to a customer. This vehicle needs to be taken off the lot before it kills someone!!!

BRYANNA ASHLEY S.
Clasificación:

El cliente no dejó un comentario.

margaret H.
Clasificación:

We've rented from this U-Haul before. We always receive great service. Tammy the manager is always a great help and always works with trying to accommodate our schedule. We will definitely rent from this location when the need arises.

Gregory L.
Clasificación:

Great service and very clean equipment. Highly recommend this uhaul business

CLAUDE JOSEPH-ED C.
Clasificación:

I would have to say this was my worst experience I have ever encountered, had some issues with the app, I am a longtime ongoing customer I know the app well, had to go in, the lady there was coughing all over the place with no cover over her nose, and 15 min later I got to the desk to get the van, she was the rudest person I have ever dealt, with, she made a error on my paperwork and told me to shut it and says I will fix it, now 30 minutes in, she still cant fix it and blames me, van was extremely dirty and has not been cleaned in awhile. I will NEVER go back to that location again. She needs to be fired for how she talked to me and treaated me. I am a 57 year old professional and was humiliated in front of 6 other people in line. I am also letting the health dept she is coughing excessively and her nose is not covered.

CASSANDRA DEANNA B.
Clasificación:

It was fast and convenient. Reasonable prices and the lady that helped me really did her job

marvin D.
Clasificación:

El cliente no dejó un comentario.

LAWRENCEJOSEPH I.
Clasificación:

It took over 1 1/2 hours and two phone calls to get my equipment logged in as returned. With my notifications sent to me two hours after returning my rental. At the time I returned the trailer, I asked for a signature that it was returned from the yard attendant who said they would email me the confirmation receipt. I left the location without proof that I returned the trailer. It took two hour before I received my confirmation. And it was 90 minutes after I physically returned the trailer that it was recorded as being returned in your system.

DARRYL C.
Clasificación:

El cliente no dejó un comentario.

Rickey S.
Clasificación:

El cliente no dejó un comentario.

HENRY MICHAEL S.
Clasificación:

Woman at register was very rude and not helpful.

AMYSUZANNE R.
Clasificación:

Wasn't able to return rental via phone d/t U-haul not being able to find my location

ANGELIC RENEE Z.
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El cliente no dejó un comentario.

Roy C.
Clasificación:

The only problem was that the cargo light did not work. Other than that, all was good.

JOHNNY DUNCAN B.
Clasificación:

Didn't really see anything that needed improvement upon.

Anthony L.
Clasificación:

Inaccurate start mileage start mileage was 69 miles, end 100 miles

monica y. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MADINA ONI G.
Clasificación:

I always have a great experience at this location, if any errors they'll fix them.

DEAN ROBIN C.
Clasificación:

Customer service was exelaint. Thanks

TANYA RENEE S.
Clasificación:

El cliente no dejó un comentario.

KEYANA MARQUISE B.
Clasificación:

El cliente no dejó un comentario.

TIFFIANY DIANA C.
Clasificación:

El cliente no dejó un comentario.

MARTA ALICIA H.
Clasificación:

The representative at the office I went to was not nice. I understand people have bad days but it was my first time going and I didn't deserve that

KAREN ANN G.
Clasificación:

Great service and equipment. Top of the line!! Thank you Ms. Tammie.

LATISHA RENEE F.
Clasificación:

El cliente no dejó un comentario.

Marcia T. | Overall Experience |
Clasificación:

Just trully loved the attendants. Tammy looks out for you.

ROBERT FRANCIS W.
Clasificación:

El cliente no dejó un comentario.

Angela P.
Clasificación:

El cliente no dejó un comentario.

michael C.
Clasificación:

El cliente no dejó un comentario.

darren B.
Clasificación:

El cliente no dejó un comentario.

LINDA LEE C.
Clasificación:

El cliente no dejó un comentario.

STEPHANIE DIANE P.
Clasificación:

El cliente no dejó un comentario.

Oscar G.
Clasificación:

El cliente no dejó un comentario.

JOSEPH LIONEL D.
Clasificación:

I was charged extra and don't know why I was under my miles and the truck was brought back with the same amount of gas

KAREN ANN G.
Clasificación:

El cliente no dejó un comentario.

ANTHONY LYNN S.
Clasificación:

El cliente no dejó un comentario.

Olivier L.
Clasificación:

I will have to complain then that the service when I took the trailer was excellent. Then when I turned the trailer over, no one helped me untie it. I brought the trailer back at 6 pm. While on the invoice the return time is 10:41 am I will complain. This is not the first time that this has happened.

Tom M.
Clasificación:

Everything was fine.

Aaron M.
Clasificación:

El cliente no dejó un comentario.

MARIA DELALUZ D.
Clasificación:

Great place Great service

MARIA DELALUZ D.
Clasificación:

Excellent job

Leonard C.
Clasificación:

El cliente no dejó un comentario.

Ricky E.
Clasificación:

El cliente no dejó un comentario.

JASHUNDRA NICOLE N.
Clasificación:

More of a selection in the truck sizes

alan A.
Clasificación:

Clean vehicle, easy pickup and drop off

MICHAEL LUMAS L.
Clasificación:

El cliente no dejó un comentario.

RONALD GENE L.
Clasificación:

El cliente no dejó un comentario.

Wanda S.
Clasificación:

More check-in staff.

KENTON WESLEY H.
Clasificación:

Mrs tammy and her staff was very helpful and knowledgeable. I will always come to this location. Because of the personal service they offer to the community. Keep up the good work. It will always pay off in the future.

DEBRA ANN S.
Clasificación:

The young girl at the front desk was very pleasant!

CHRISTINA MARIE R.
Clasificación:

El cliente no dejó un comentario.

CHRISTINA MARIE R.
Clasificación:

El cliente no dejó un comentario.

Heather S.
Clasificación:

El cliente no dejó un comentario.

andre H.
Clasificación:

Good

andre H.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Miguelangel R.
Clasificación:

El cliente no dejó un comentario.

Kaleena S.
Clasificación:

El cliente no dejó un comentario.

Lorenzo S.
Clasificación:

El cliente no dejó un comentario.

YASMINE MARIE-AN H.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

Great service- no issues - would rent from there again!

AHMAD CHEHAB A.
Clasificación:

El cliente no dejó un comentario.

Raymond M.
Clasificación:

Truck was in need of repairs. Brake pedal fell to the floor while braking. Power steering didn't work for most of the rental. Employees were professional, helpful, and friendly.

Corey M.
Clasificación:

Explain equipment better. Had to figure out how to secure Vehicle to trailer myself. Low 6-12-24 hour rental periods.

ANNE MARIE H.
Clasificación:

El cliente no dejó un comentario.

Justan R.
Clasificación:

El cliente no dejó un comentario.

Juan V.
Clasificación:

Have spare keys

DAVID MICHAEL N.
Clasificación:

Tammy was great and very helpful

Kamarion G.
Clasificación:

El cliente no dejó un comentario.

Donald K.
Clasificación:

El cliente no dejó un comentario.

Larry M.
Clasificación:

I was told there was after hours drop off the 1-800 # advised me this location doesn't have that service. When I contacted the location the next day I was advised that it was a corporate problem.

Susan S.
Clasificación:

Thanks so much for the kind and safe service

CHRISTIAN A.
Clasificación:

El cliente no dejó un comentario.

CHARLES ANTHONY T.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

RAYMOND T.
Clasificación:

El cliente no dejó un comentario.

RODNEY PERRIN G.
Clasificación:

El cliente no dejó un comentario.

Nathan G.
Clasificación:

El cliente no dejó un comentario.

JOHN TYRONE M.
Clasificación:

The location is a good place to be for the South side of the Detroit area. The staff are helpful and friendly. Thank you U-Haul for the location.

TERESA LOUISE R.
Clasificación:

El cliente no dejó un comentario.

TRACY LYNN C.
Clasificación:

The personnel at the store was ok but my truck was filthy and smelt like cigarettes. I just left because I had an event..I did write it before I departed with the truck

William J.
Clasificación:

Continue to be the customer friendly professionals that you are to our community...

KAMIL ISSA-NAJIB H.
Clasificación:

El cliente no dejó un comentario.

Brandon M.
Clasificación:

Got my truck in before 4 pm but they ran it in at 445 so it caused me to be charged an extra day.

MARIA ANTOINETTE Y.
Clasificación:

El cliente no dejó un comentario.

George B.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

El cliente no dejó un comentario.

Juan R.
Clasificación:

El cliente no dejó un comentario.

Jason B.
Clasificación:

El cliente no dejó un comentario.

Alecia E.
Clasificación:

El cliente no dejó un comentario.

David H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

bruce D.
Clasificación:

The location manager is one of the best people to work with at this location. No improvement is needed!!!!

Reuben H.
Clasificación:

El cliente no dejó un comentario.

Ageel G.
Clasificación:

Not sure the what here name is but was absolutely not friendly or welcoming at all. She is the supervisor at the Lincoln park, Michigan location. Very cocky, short blond caucasian woman! All I had asked were was a simple question, ends up giving me attitude, very rude lady. Based on the vehicle I drove and the not so friendly customer service I will never rent U-Haul again and go to Penske!

obad A.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

brought the truck back with the gas exactly where it was when i got it and they slapped a $75 charge on my bill for fuel .. uhaul has now lost a customer ...penske for me from now on

Charles M.
Clasificación:

The people are great! It was very clean! Will go there next time I'm in need of a truck or supplies!

ANTOINETTE TURRE W.
Clasificación:

The manager was a big help.

joesph s. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Candice a. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

kaith b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Loretta R. | Overall Experience |
Clasificación:

they went beyond helpful I had a piece of furniture couldn't move showed easier way to move it and helped thank you so much

Leslie G. | Overall Experience |
Clasificación:

I love the lady who runs this office!

Tasha A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

kristie H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

latsha a. | Overall Experience |
Clasificación:

I want to thank you for all you done for me and my things

katrina h. | First Impressions |
Clasificación:

Great customer service.

Linda A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Clyde R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Valencia D. | Overall Experience |
Clasificación:

I must say for 3 years I had no problem. Very very clean I also take pride in that. Thank you. Great faculty.

Jennifer B. | Overall Experience |
Clasificación:

The storage unit was amazingly clean and well maintained, not one spider or critter. The staff was friendly and professional in assisting me with my unit needs especially with the winter weather when the locks and Hardware my freeze or rust.

denise c. | Overall Experience |
Clasificación:

I rent for four year do to fire never had problem with staff or build wish it had a elevator thanks for your great service

David R. | First Impressions |
Clasificación:

Great ppl great attitude and great customer service

Juanita J. | Overall Experience |
Clasificación:

I was very satisfied thank you very much Tammy and all the people who work at U -Haul in Lincoln Park Michigan Keep up the great JOB

CYNTHIA H. | Overall Experience |
Clasificación:

The older caucasian lady was very grumpy......

Antoine B. | Overall Experience |
Clasificación:

Tammy is a liar and she’s disrespectful I have a video of her disrespecting me and lying on me then evicting me for no reason!

Laron J. | Overall Experience |
Clasificación:

Good.

Lashawnda M. | First Impressions |
Clasificación:

Get not gain excess to storage unit because electrical problem with code lock can I get in after 5pm

PATRICIA S. | Overall Experience |
Clasificación:

Just needs a little more cleaning up around the back area where I utilized due to it looking unclean in that area only. Other than that it was a good experience...I thought first months were free?

Shamonik W. | Reservation |
Clasificación:

The staff was laughing about my reservations being messed up then had the wrong storage unit for me which had me there for over 2 hours. Called the general manager Tammy she just as rude as her staff

brian d. | Overall Experience |
Clasificación:

Staff was very helpful and friendly.

tara l. | Reservation |
Clasificación:

Good service.

Linda D. | Reservation |
Clasificación:

Jarrod was very helpful!

Urena G. | Overall Experience |
Clasificación:

For the amount of space i was paying for it dod not accommodate my items stoted and eventhough i had 24 hrs access to my storage it was limited to my usage and there is not one elevator available

Winifred H. | Overall Experience |
Clasificación:

Unorganized young tall white guy very rude, not helpful at all . Fort street location

LATOYA S. | Overall Experience |
Clasificación:

This is my favorite uhual to come too.

Tina W. | Reservation |
Clasificación:

Great Customer Service

CARLITA B. | Overall Experience |
Clasificación:

I rented a storage unit for over 4 yrs. After I paid for a uhaul truck to move my items out the storage unit the staff informed me they lost my key and made me pay for a locksmith. Rude/bad service.

Marcia M. | Overall Experience |
Clasificación:

Thanks

MICHEL D. | Overall Experience |
Clasificación:

No problems.

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