Customer Reviews for U-Haul Moving & Storage of Lilburn

2,475 comentarios

140 Rockbridge Rd NW   Lilburn, GA 30047

(770) 717-9666

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 717-9666

140 Rockbridge Rd NW
Lilburn, GA 30047

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Pondrá is a great worker and manager

sol W. 
Clasificación:
3.0

Never again U-Haul

JOHN R. 
Clasificación:
4.0

Megan was very sweet and helped us out! She had great customer service and made the experience great!

Tsehay W. 
Clasificación:
5.0

Servicio al cliente de excelencia. Girl is very nice person good personality. Keep her good for business.

varinderjit B. 
Clasificación:
3.0

El cliente no dejó un comentario.

LEWIS H. 
Clasificación:
5.0

N/C

Tiphanie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erica Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY L. 
Clasificación:
5.0

The staff is very friendly, helpful and efficient!

Marie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

antone J. 
Clasificación:
5.0

Excellent customer service

Roxane M. 
Clasificación:
5.0

Pondra and Megan provided quick and professional service! ¡Gracias!

Leonard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara K. 
Clasificación:
5.0

all good

JERRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osvaldo S. 
Clasificación:
5.0

It was all good. The staff member on duty was doing a great job and was very helpful.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo D. 
Clasificación:
5.0

Add more customer parking spaces. Ladies in the office were very helpful.

William Z. 
Clasificación:
5.0

Great costumer service

Guillermo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron J. 
Clasificación:
4.0

Megan in the morning was super nice and helpful!

Gail G. 
Clasificación:
5.0

Excellent employee assisted me, very personable, kind and helpful even though she was quite busy. Sorry I didn't get her name.

Phillip E. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR V. 
Clasificación:
4.0

There was issue with the mobile reservation/check in system that made it difficult for the employee. There was someone that was checking in with the in store/in person system, while I had done the mobile and it kept glitching to give us the same truck. The employee was able to work around the system's issues to get us both situated, but it was clearly not an easy task for her. The systems should be better integrated, otherwise it could cause bigger problems for customers and employees.

Cierra J. 
Clasificación:
5.0

Improve your truck availability during online reservation. The night before, reservation show that there was still a 10' truck available at another location (2951 NE Expwy at Chamblee), and then on the pickup day there is NONE within 150-mile radius? I had to make do with a cargo van, and Pondra at the Lilburn site has been very helpful, but you really need to get your reservation system fixed.

Herald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN B. 
Clasificación:
5.0

Keep providing the same service

ALBERT M. 
Clasificación:
1.0

customer Rep Person was not friendly.

Troy R. 
Clasificación:
4.0

Would be nice if most reservations could be completed online. Had to wait 20 minutes then sit 10 mins to actually get the trailer. Drop off was fast and easy.

Brian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGELIO CASAS V. 
Clasificación:
5.0

great services

Jerry L. 
Clasificación:
2.0

Hours before the rental was due I asked if I can keep it for another 24 hours and they told me yes. Later that day I got a call from a manager saying she is charging $50 extra dollars in too on my daily rate for keeping the rental she was rude and had a bad attitude. Other than that the others were very nice ..

Elida C. 
Clasificación:
5.0

good

Jerry L. 
Clasificación:
4.0

The manager was very nice and knowledgeable. Overall great experience!

Victoria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stewart S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry L. 
Clasificación:
5.0

Everything went great! Thank you

Ola H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raejshaunlim W.  |  Overall Experience 
Clasificación:
5.0

No improvement needed they were very helpful and couldn't have done a better job I was pleased n treated with respect and they were friendly as well as professional.

Chekesha C. 
Clasificación:
3.0

The cargo van we rented had some type of spillage under the mat. It was a strong odor and made my daughter and I sick. I like the people but the equipment is subpar.

Gowena W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lionel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

COLIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

The attendant was very quick to get me checked out. Not something that other locations are very good at.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wede Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAHAIRA R. 
Clasificación:
1.0

Shanaenae was very rude and ghetto I highly recommend don't use them the lady was not trying to help me she had a attitude for no reason and gave me a truck with a check engine light if I can give a no star I would this was the worse uhaul experience ever do not go there horrible service horrid experience.

damion L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy T.  |  Overall Experience 
Clasificación:
5.0

1 - Rain leaked across top of windsheild into the cap, I got wet. 2 - The Uhaul app did not allow me to upload photos during after hours drop-off.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherry N. 
Clasificación:
5.0

Great location and customer service! The parking lot is a little small, but the employees are very attentive and efficient. The lady that checked us in and out was great!

sabrina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MOHAMMED A. 
Clasificación:
5.0

All went much better than I could have expected. The Lilburn representative was great. I called earlier and it rolled to corporate where I inquired about availability. The woman was very rude. I persisted and spoke to another agent that was able to assist. You should listen to the first call and FIRE her.

Dale P. 
Clasificación:
5.0

Customer service was excellent by the Assistant Manager

QUENTIN C. 
Clasificación:
4.0

The rate increase every year was ridiculous. Every time brought it up or stated I would be late, I was questioned, when would I like vacate my unit. We are living in hard times, and kindness is it's own reward

LINDA K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN S. 
Clasificación:
5.0

Great storage site--everyone was always so helpful

Linda J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THANH P. 
Clasificación:
4.0

Service was good, but equipment was not. Check engine light stayed most of the time and was told up front they did not have the equipment to turn off the check engine light. Was charged for the use of hand trucks that were in the vehicle although I never requested them nor did I use them.

HAL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD F. 
Clasificación:
5.0

Overall good experience

CALUM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIRUK E. 
Clasificación:
1.0

Did not receive confirmation in email of return of trailer in good shape. Please provide proof of return on February 3, 2022.

Thomas M. 
Clasificación:
5.0

I had a great experience!!!!

CYNTHIA W. 
Clasificación:
5.0

Pondra is professional, capable, and pleasant. She manages a clean facility with an excellent staff. Nothing is neglected and she's always ready to her customers.

ELIZABETH L.  |  Overall Experience 
Clasificación:
5.0

Get more pretty women like the two you have there EASY ON. THE EYES AND HARD WORKING

LORENZO B. 
Clasificación:
2.0

This was by far the tiniest Uhaul that I've ever been to. With barely enough parking for their own vehicles, I was lucky enough to have parking for my own car to leave there. While the equipment was clean, they forgot to include any of the items I purchased to aid in my move (furniture dolly and furniture pads). Thankfully, when I told them these items were missing they removed them from the total price (the old amount is still pending on my bank account but I suspect that the price will be adjusted in the next couple of days). The check engine light and tire pressure light were on when I turned the truck on (although that may have been an environmental temperature issue since the tire pressure light did not come back on later in the day). I also experienced an issue with the pick-up location being different than my reservation. My reservation was originally on Lawrenceville Hwy but was moved to this location but this was a relatively small issue for me but may be a bigger issue for another person.

Caleb U. 
Clasificación:
3.0

Of four 6x12 trailers at this location, two were broken in some why, one had bald tires, and one was rentable. The one rentable trailer had a flat tire that wasn't discovered until the unit was loaded. This delayed my trip to wait for tire repair.

JEFFREY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TON T. 
Clasificación:
5.0

Great service

LARRY W.  |  First Impressions 
Clasificación:
5.0

Appreciate the managers and the workers there especially cause I always in it doing an extension and they always work with me to get it extended I never had a problem with anybody there

Estes G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHAREE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATHEW A. 
Clasificación:
5.0

The the employee could have a better attitude in service

thomas o.  |  Overall Experience 
Clasificación:
5.0

Excellent!

KENAN B. 
Clasificación:
1.0

The employees have no customers service skills. Very poor poor  experience. I will not send friends and family's to 140 ROCKBRIDGE RD Lilburn .My first bad experience is with a female that work there on 1/15/22 @11am .Very nasty. Then I got back with the truck there was a guy there I ask him to check the truck before I leave he says he can't. There was two of them there with no customers. He was too lazy  to walk out to check the truck.He told me he will check it later so I left the on my receipt he charge me for gas ⛽️ which I fill up back.Got the transaction to prove it

DONOVAN J. 
Clasificación:
5.0

Friendly and helpful staff. Checking in a new customer from beginning to end was thorough and excellent.

SYED R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KWANDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE J. 
Clasificación:
5.0

Pondra has outstanding customer service and shows genuine concern for the customers needs. I felt truly cared for at this location by her and her team! Appreciate you all, thank you!

STACEY W. 
Clasificación:
5.0

Upgrade your system to let customers knowing if trucks available at the time a reservation is made so they don't waste time and make unnecessary trips. I made a reservation about 2 days ahead of time @ the Jimmy cater location for a 15ft truck at 8am. I realized I would not make it at 8am and called back to change my pick up time to 10am, which the young lady did and sent me confirmation. I get there and they to tell me they have no trucks, and there were nontrucks anywhere available until later that day and the system will let you reserve a truck without even knowing if any are available. The clerk really couldn't help me and I asked for his manager who had been standing next to him the whole time and didn't even step in until I said something to assist an upset customer. Finally Noel called around and found me a truck at another location. I ended up working with Pondra at the Rockbridge location who assisted me beautifully. She advised the truck engine light was on and that she told Noel that at the Jimmy Carter location but he didn't relay that info to me before I headed over there. I ended up having to rent a bigger truck than I initially wanted but the service at the Rockbridge location was excellent.

GETHSEMANIE A. 
Clasificación:
5.0

The ladies I dealt with were wonderful!

Elridge W.  |  Overall Experience 
Clasificación:
5.0

Pandra was very helpful and pleasant to work with. Great customer service.

ERIK H. 
Clasificación:
5.0

The only problem she has she can't keep enough trucks there you'll need to give her more trucks it's hard to rent because they're always out number either only issue has I like to rent a pick up truck I'll use my business debit card and now she's telling me that it Hass to be a major credit card that's not fair for people like me that has small business and I don't do credit card I do debit card I should be able to rent a pick up truck with my business debit card that's the only default I hate I had to go to Renton a box truck I can use my business debit but I can't you don't wanna pick up why is that you'll need to fix this problem

ESTES G. 
Clasificación:
4.0

This is my 2nd time rental in 3 months. Booth of my trucks needed routine maintenance such as alignment, balance, some attention for brakes. As well detailed cleaning inside canine for drivers and passengers, Thank You for allowing for review.

Rakesh P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEISHA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

The manager was a bit rough around the edges at first, but so helpful and knowledgeable.

DULCINA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIET S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY L. 
Clasificación:
5.0

Megan handled our service and was exceptional. She was hard at work in the morning when we arrived, and still hard at work in the afternoon when we returned our rental. What a great disposition. Moving is stressful enough, but to be greeted by a bright smile and great attitude made a huge difference. ¡Gracias!

RICHARD A. 
Clasificación:
5.0

Extraordinario servicio al cliente

KWANDA D. 
Clasificación:
5.0

The sales lady was very professional and explained in detail the transaction.

SHANNON D. 
Clasificación:
4.0

Love the place, hated that the ownership kept raising rent, especially on a renter that was there for over 5 years, always paid on time and was never a problem. I stuck it out during the pandemic when I was not working for almost a year because I stored my business materials (team building) there even though I never needed them and was making no income. Charge new people more when they rent, leave excellent renter rates alone. I would've stayed for a few more years as my business improved but the last 7% raise was too much. So I'm gone. You lost an easy $1800 a year for a $120 a year raise.

DALE M.  |  Overall Experience 
Clasificación:
5.0

Great staff

JOHN C. 
Clasificación:
5.0

Great cust. Service

RAISA S. 
Clasificación:
5.0

Great service!

JEANNIE W.  |  Overall Experience 
Clasificación:
5.0

Megan in particular was very helpful. We had an admin problem at the beginning but she kept working on it and with a good attitude. It was resolved quickly and I enjoyed working with her.

John C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOMESHKUMAR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
1.0

The manager there is so unprofessional and should be fired. When I first came to Uhaul the manager at that time was helpful, friendly, and made my move in a good experience. When I left management changed and it was the most horrible experience I have had, the manager was rude, lazy and all around made Uhaul look bad. I have always looked at Uhaul as a class storage company but after dealing with her it gives the impression of The lowest class storage company. She spoke as if she was from the lowest educated part of Atlanta and treated me as if I was not important. Not only that but when I moved out she did not want to do her job and complete my move out which resulted in being charged the following month and I had to go through a lot just to prove I moved out to get my refund which I did and received my refund after a week. And yet again she fail to do her job once move and left me in her system again and they debit my account the following month as well when I called to have them refund my money and remove me from their system she spoke to me as if I was bothering her and even told me not to call there again as if she did not care I was over charged once again. I am stilling waiting on that refund as of today. I will never use your company again and have made it clear to all my social media followers that if they want good service any other company is better than yours. I know I have personally help 5 of my friends find other companies so they could move their belongings from Uhaul to a better company. I always have a lot of friends and business associates in the property management world who I have expressed my concerns with regarding your company and with your prices increasing and never being the better price in the first place they have also decided to discontinue referring clients to Uhaul. I hope this feedback helps make major changes to your company so that one day you can once again be seen as a class A storage facility.

Amanda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick R.  |  Overall Experience 
Clasificación:
5.0

The staff went above and beyond to make sure I had a storage unit that would work for me. They did extra work and did it cheerily. I really appreciate them.

John C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Merlyn C.  |  First Impressions 
Clasificación:
3.0

The staff needs to work on their customer service . This location seemed to be under staffed.

Tessa P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawana H.  |  Overall Experience 
Clasificación:
5.0

We are moving from Lilburn to Marietta and used your facility to store small furniture, clothing and just "stuff." After 26 years in one home, we acquired a lot of "stuff." Your facility and staff made our move possible. The facility was clean, safe, and always available to us. The staff was friendly, helpful, and seemed to always be in a good mood. When I moved out, the trk I rented was available when I needed it and fit my needs perfectly. Zero negative about my experience w/ Uhaul.

andy b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tawana H.  |  First Impressions 
Clasificación:
5.0

Get customer service skills Cery knowledgeable about the business.

RENA E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCIA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R.  |  Overall Experience 
Clasificación:
5.0

Meghan was wonderful! Very helpful and knowledgeable and went above and beyond to make sure I was taken care of. Great customer service!!!

Tia D.  |  First Impressions 
Clasificación:
4.0

Pondra was amazing at address and resolving my issues and concerns. I appreciated her bright smile and warm personality.

Trenecia H.  |  Overall Experience 
Clasificación:
5.0

Filled the bill exactly according to my needs

Scott D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HAILEY T.  |  First Impressions 
Clasificación:
5.0

Overall my experience with you facility was convenient and trouble free, the staff there were courteous and friendly.

Derek C.  |  Overall Experience 
Clasificación:
5.0

Pondra was so helpful and amazing to work with. She made it so easy for us to get set up with everything. If we ever need to rent or store again, we will drive past every other uhaul place to go here.

Jeff P.  |  Overall Experience 
Clasificación:
5.0

Gracias

Lyndon C.  |  Overall Experience 
Clasificación:
5.0

I have used this location multiple times for storage as well as truck rental. Cassie, as well as everyone else in the office, was super helpful with answering questions and explaining procedures. The facility is well lit, clean, and conveniently accessed from the front and back of the building. I would highly recommend this location at 140 Rockbridge Rd NW, Lilburn, GA. Many thanks to the staff for making my experience a pleasant one.

Bonnie Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brionna C.  |  Overall Experience 
Clasificación:
5.0

Michelle was awesome!! She really went above and beyond. Satisfied isn't enough to express how grateful I am and how well taken care of I was.

SANDRA S.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly people. Went above and beyond to help me.

SPENCER H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharronda c.  |  Overall Experience 
Clasificación:
4.0

except for the constant price increases, I think this is a terrific storage facility. the lady in charge is always friendly and professional

Courtney C.  |  Overall Experience 
Clasificación:
5.0

Superb handling of our out-of-state move. Every detail addressed and implemented so that our move-in went flawlessly. Our truck return and storage access were amazing it easy when circumstances are generally stressful. THANK YOU Michelle and U Haul!!

ELIZABETH L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie S.  |  Overall Experience 
Clasificación:
1.0

Manager hung up on me and was not very friendly. Will not recommend to anyone.

Ney M.  |  Overall Experience 
Clasificación:
5.0

Michelle and Casey were so accommodating, professional and friendly. We had a challenge with our movers and although U-Haul couldn't do anything, Michelle and Casey still took the time to call to make sure we were alright. Thank you! We would definitely recommend this storage facility to everyone.

Adilah B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Ney M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara H.  |  Overall Experience 
Clasificación:
5.0

Michelle is and has always been the best. I don't care if I live 50 miles. I will always store at that Uhaul or recommend anyone who wants too. You rarely find great people like her in this world. 100/10

RICHARD L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY K.  |  First Impressions 
Clasificación:
5.0

Michelle and her staff were always pleasant and easy to work with. They handle things professionally and with ease. Whatever problem I had they were able to work it out. Thanks for your service.

dolores p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan S.  |  Overall Experience 
Clasificación:
5.0

Every one was just awesome Michelle, Johnny and Rich. Keep up the good work

Natashia W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas V.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

miriam j.  |  First Impressions 
Clasificación:
5.0

Good experience with all the staff. They were very helpful and knowledgeable.

JEFFREY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rafat Q.  |  First Impressions 
Clasificación:
5.0

Michelle and the staff were very helpful and ensured that my move in experience went smoothly.

alyson G.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and helpful.

JEFFREY M.  |  First Impressions 
Clasificación:
5.0

Staff great, facility is convenient to my home, and I rented a van from this facility previously.

Shari L.  |  First Impressions 
Clasificación:
5.0

Michelle Allen was wonderfully kind and compassionate to me during a difficult period of transition in my life. I felt like I had a friend at UHaul and I will miss her very much.

Karen S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S.  |  Overall Experience 
Clasificación:
5.0

Both of the gentleman working yesterday evening were amazing, professional, respectful and very helpful. Thanks for hiring people like them

Gabriela M.  |  First Impressions 
Clasificación:
5.0

Michelle is awesome!!

Heath H.  |  Overall Experience 
Clasificación:
5.0

Michelle is a great manager!

BARB P.  |  Overall Experience 
Clasificación:
5.0

Great experience

Antonio C.  |  First Impressions 
Clasificación:
5.0

Our U-Haul facility is top notch. The manager and employees are friendly. I have had no problems with them ever. Pricing is reasonable. I am very satisfied.

LYNNE M.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent to work with. Facility was clean and well organized

Mike R.  |  Overall Experience 
Clasificación:
5.0

I used this storage family for many years and Michelle had alway been very friendly and helpful. The facility was always impeccable.

MANSELL A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

System U.  |  First Impressions 
Clasificación:
5.0

All of the staff were helpful, informed, and friendly. I especially want to point out Mohammed and Michelle have both assisted me above and beyond the call of duty on more than one occasion. Gracias.

Terrilynn A.  |  Overall Experience 
Clasificación:
5.0

Very pleasant and kind. Clean place and I was in and out at a short amount of time. She was under a lot of pressure and stayed as pleasant and helpful

Janice G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela G.  |  Overall Experience 
Clasificación:
5.0

Working with Michele was great!!!!

PATTI K.  |  Overall Experience 
Clasificación:
5.0

My first experience with the manager Michelle was by phone before I arrived in Georgia. Michelle's pleasant and helpful demeanor provide for me, the comfort of knowing when I arrived -I would be dealing with a competent and reliable business person. When I arrived, Michelle was professional, helpful and very friendly -providing exceptional customer service. This was all while Covid-19 protective measures had been implemented for customer and staff protection. I applaud Michelle and Uhaul for taking this crisis seriously and for doing what they could to keep us all as safe as we can be. For all these reasons I gave the top rating. Thank you Michelle for making this process easier for a very tired traveler. I would recommend this business to friends and family.

Gisele L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Uhaul M.  |  First Impressions 
Clasificación:
4.0

I thought everything went well--friendly customer service, and access was easy; just a little glitch in the beginning where I found it hard to see what the manager was showing me with the swipe card.

Jodi L.  |  Overall Experience 
Clasificación:
5.0

Very good storage building. Has a lot of storages to fill. Easy to pack and unpack storages and a lot of space.

Jessica S.  |  Overall Experience 
Clasificación:
5.0

Great place. I recommend this location for any uhaul needs.

Uhaul Moving and Storage A.  |  First Impressions 
Clasificación:
5.0

I'm happy to have had great customer service, and a sale of storage made simple!

Jodi L.  |  First Impressions 
Clasificación:
5.0

Exceptional customer service with Michelle!! She explained all the charges and plans perfectly. Looking forward to storing my belongings there. UHaul is lucky to have her!!

LINDA W.  |  First Impressions 
Clasificación:
4.0

I needed to have 24 hr access

Jennifer G.  |  Overall Experience 
Clasificación:
5.0

Michelle is a great manager and was very helpful.

DAVID C.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service as always.

Tasha M.  |  First Impressions 
Clasificación:
5.0

Excellent facility! Great service! Will return!

Recycle R.  |  Overall Experience 
Clasificación:
5.0

Exceptional cleanliness and service from Michelle and Andre

Ayman A.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and well maintained facilities. Great shoutout to Michael for over-the-top customer care.

Dale B.  |  Overall Experience 
Clasificación:
4.0

There should be know late fees!

KEITH D.  |  Overall Experience 
Clasificación:
5.0

Professional, Helpful, Friendly, and Efficient. We are repeat customers to this particular location because of their reliability and knowledge.

Mamie K.  |  First Impressions 
Clasificación:
5.0

Bill was great and helped us tremendously

KELLY M.  |  Overall Experience 
Clasificación:
1.0

I opted for the one month free storage and stored my things May 19th, 2019 and retrieved all of my belongings Jan 1, 2019.They’re are still trying to bill me for the unit.

MARK A.  |  Overall Experience 
Clasificación:
5.0

Michael, was super professional, kind and couldn't have been more accommodating. Thanks for everything

Samuel C.  |  First Impressions 
Clasificación:
5.0

Michelle is the best! She was very helpful and always went over and beyond. I would come back just to see her!!!!

Buddoo A.  |  Overall Experience 
Clasificación:
5.0

We were impressed with the friendliness and helpfulness of the staff. Great job1 Thank you!

KELLIE N.  |  Overall Experience 
Clasificación:
5.0

Superb service and excellent facility!!!

James Y.  |  Overall Experience 
Clasificación:
5.0

Michelle and the staff re excellent! Sincerely, Morinette Abraham

Morinette A.  |  First Impressions 
Clasificación:
5.0

The service was excellent. The only issue I have is the wait time for issuing the access card. I was told sometimes it takes up to an hour before the access card is activated. Gracias

Smittie H.  |  First Impressions 
Clasificación:
5.0

They were patient with me and went over every step on what happens when I want to access the storage area. They made sure that the pass worked and that my lock was securely fastened to my area.

Carol B.  |  First Impressions 
Clasificación:
5.0

Nice place

Dianne M.  |  Overall Experience 
Clasificación:
5.0

Great place

John Brian F.  |  Overall Experience 
Clasificación:
5.0

Customer service was quick, easy, and friendly!

melanie s. | Reservación
Clasificación:
5.0

I have had the unit for over 4 years. Michelle is the greatest! I repeat the Greatest. We only gave it up because we finally have a house with storage areas and we delivered a truckload to Goodwill

BARRY P.  |  Overall Experience 
Clasificación:
3.0

Storage was ok but the front office needs to improve on customer service (in person and especially over the phone.)

Eugenia C.  |  Overall Experience 
Clasificación:
4.0

Water under window Lots of dead bugs at move out I never had a problem in two years thank you u haul

DAWN K.  |  Overall Experience 
Clasificación:
5.0

thank you!

carrie e.  |  Overall Experience 
Clasificación:
5.0

The employees were exceptional and courteous.

Winda T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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