This is not the first time that I have rented from this location and I will say everything I rent from here.. the staff is accomodating and professional. Very helpful in all aspects of the transaction.Edward K.
Customer Reviews for U-Haul Moving & Storage of Levittown
Levittown, PA 19057
(Rt 13 & Pa Trnpk)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de RV
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I really appreciated the help giving thank yourashida c. | Overall Experience
El cliente no dejó un comentario.Ryan T.
I am still waiting for a call back from u guys on a few problems I had during my rental .. I hope I from you guys soonFrederick B.
El cliente no dejó un comentario.Evelynn S. | First Impressions
The a/c did not work in my truckErnest A.
El cliente no dejó un comentario.Veronica P.
The girl at the desk was awesome. U was so stressed out and she new that I was and she was extremely friendly and helpfulmargaret r. | First Impressions
Great customer service!Angelina P.
El cliente no dejó un comentario.Jancarlos V.
El cliente no dejó un comentario.Rick J.
El cliente no dejó un comentario.Gregory W.
El cliente no dejó un comentario.Gene T.
El cliente no dejó un comentario.Keith M. | Overall Experience
Tori was awesome, very knowledgeable. But the girl that works there was another story. Said she won't rent to me again because the ball is on my bumper. Well under that bumper is a full hitch installed by Dodge. Said she don't care, will not rent if ball is on bumper. Someone at uhaul better educate this girl.Paul R.
Staff was very knowledgeable and friendlyJanice G. | First Impressions
El cliente no dejó un comentario.ROXANE C.
Excellent store manager. Megan is terrific.Joseph S. | First Impressions
El cliente no dejó un comentario.Deborah E.
El cliente no dejó un comentario.Erwin W.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.George W.
I was very pleased with the rental process.tom F.
Truck has issue Ac is not working, no alignment,shifting problems with transmissionHaci K.
Agent was courteous and professional.Eric D.
Service was great great customer service skills.Cristopher R.
All the employees were very knowledgeable, helpful and pleasantPATRICIA R. | First Impressions
I drove the truck exactly 80 miles and they charged me for 170 miles. I have the contract with the starting miles and a picture of the odometer with the ending miles which shows I drove truck 80 miles not 170... check engine light was on the entire time I had truck and the air conditioning would stop working from time to time, no air blowing thru dash vents. Someone called me from this location on Sunday 7/17/22 to ask why I didn't agree with the invoice and I told him about the mileage discrepancy when I returned the truck Saturday night, I assumed this would have easily been corrected until this evening when I received an email invoice billing me for 170 miles...Philip Y.
Unfortunately, the app to check in wasn't working. I went in and was checked out by an employee who still had his earbuds in and was on his iPad looking at movies. Upon return, I went in to give my keys and couldn't find him. He was outside with the vehicles and when I went to go hand him my keys he bluntly stated â€œjust leave them in the vehicle!â€ That was it. No polite thank you or goodbye. Usually this location is great but yesterday, not so much. James C.
El cliente no dejó un comentario.Daniel F.
staff were not helpful talked to me very condescendingly hade me fill like they were doing me a favor by renting me the equipment would never use this location ever againMICHAEL M.
simple easy and fast. the women who helped me was excellent.Michael F.
My My service was very good thereleo P.
Great customer service every time I come here and I come very oftenTammie B.
The man who worked there was unfriendly. I was also charged 16.90 for gas when I filled the gas tank to the specified line. I contacted uhaul about this and I never received a return phone call.Sarah W.
The manager Megan was extremely helpful and very knowledgeable.Keith M. | First Impressions
Uhaul rep that helped me at location let me exchange your small truck for a van because I'm short and steering wheel in truck could not be adjusted for my height. THAT was helpful!Faith R.
My truck was filthy, Barbecue sauce on seat. Cigarette butts under seat. Windows filthy. And-out of the 72 pads I ordered ( almost month in advance) they had ZERO for me. Manager was friendly but the others were ____________ ?Bernard M.
El cliente no dejó un comentario.Linda G.
El cliente no dejó un comentario.Dimas P.
The person that assisted me was really pleasant and helpful, the van was very clean, overall great experience!Tina Z.
El cliente no dejó un comentario.Rosa M. | Overall Experience
El cliente no dejó un comentario.Bruce I.
El cliente no dejó un comentario.Justin M.
El cliente no dejó un comentario.Sherri B. | First Impressions
El cliente no dejó un comentario.Amy C.
Nothing everything was very good and helpfuldarryl W.
Quick pick up and drop off. Great customer service. Professional and courteous employeesThomas S.
Megan Robinson was very helpful Courteous KnowledgeableVivian S. | First Impressions
The store was understaffed however the representative was keeping up with the customer demand. More staff would definitely help.NICK A.
Excellent staff , everyone was friendly, place was clean and the truck was perfect for the move . Thank you to the GM Megan and her CSR Tori.Todj M.
El cliente no dejó un comentario.Tara G.
El cliente no dejó un comentario.John B.
Great pickup and drop off experience. Loved the quote print out to help you understand charges etc.Patrick D.
I think that the advertise 19.95 U-Haul rental of a cargo van or pickup is great. However I have spent like $1,000 in the past 6 months on these vehicles and you charge me so much money for mileage it is ridiculous. The charges and up charges, I actually just had one of your beautiful new pickups with 700 miles on it. I never got to use it I had to go straight to work and work all day and then I was exhausted. My total bill was $58 when I only traveled 11 miles to work. Far cry from $19.25. it is always like this the last time I rented from you it was like $360 for my cargo van ridiculous. And so on and so forth don't get me talking about the you box that you sent across the country when I was here. Please advise as to all these errors and mistakes. Now your staff I think is nice and I can relate to Troy number one and then Megan and I don't know the guy's name that cleans the course outside the older man but he's nice too. However he charged me for a gallon of gas $9 ridiculous. That needle didn't move. The vehicle that I use yesterday I didn't even get dirty it didn't even have to be cleaned. And they still charged me extra ridiculous again.Kathy R.
If you have to go into the office for your key why offer phone check in?HEIDI S.
The person on duty gave me the impression I was imposing on him in some way. I walked in and greeted him he did not even acknowledge me. We went to look over the truck and he said heard a noise under the truck ( which I did not) made a big deal about it by bringing someone else over to check it and indicated that I had done something to cause it. Finally he said I had a $17 balance for extra miles. I asked if the more than 1/2 a tank of gas more than was required would offset the balance he said there was nothing he could do. He gave me the manager's card it I wanted to pursue it further. No "thank you" or any kind of acknowledgement at all. The difference in the customer service of the two locations was striking. There is another uhaul location near me and I will be going out of my way to rent from them and avoid this location.Donald M.
From the first call to Megan to reserve a van,then doing the check-in with George,very good experience. Both were professional and very helpful. Doing the drop off to Tori was just as pleasant. Thanks to you three for taking care of me. Highly recommend this UHaul location to anyone.CHRISTINE C.
El cliente no dejó un comentario.celia L.
Didn't credit me additional gas, that I put in. Instead of stated that there was a dolly inside the truck that she didn't charge me for, which I didn't use at all. Also the lady stated that she needs to charge me for sweeping, when the truck was swept prior of returning. Looks like the customer service is looking for as much money to strip a customer off, as possible. Not very happy.Marcin W.
Very great experience.Gina D.
Staff was very hopeful at Levittown Bristol pike location. Was from SC and helping sister move they couldn't have been any nicer. Than yourebecca J.
El cliente no dejó un comentario.Paul F.
Butch bitch up front going to meet her one day when all is said and done and knock that attitude straight off her face when the video of the truck being stolen is shown and your fired for the way you treated uhaul customersstacy S.
El cliente no dejó un comentario.ALLIE B.
This was my third location as U-Haul did not have equipment at the first and they didn't notify me. The second location was not open and I couldn't be transferred to a 24/7 pickup so I had to be sent to a third location. When I arrived the service was subpar at best considering he barely said 2 words to let me know he even heard me as he studied hair marketing.Jasmine M.
Meghan went above and beyond to help with a system glitch on my reservation. Very personable & extremely knowledgeable.Madeline M.
El cliente no dejó un comentario.Anthony D.
I had search for a 26" truck and was guaranteed that I could get one there which was out of my way. I arrived and could not get the proper truck and had to resort to a smaller truck. The gentleman at the front desk was pleasant and understanding but It was a major inconvenience.Carl P.
El cliente no dejó un comentario.john B.
Great experience.Larue H.
Have equipment ready to pull out easily. I had to move several trailers by hand to hitch the trailer I was renting. Open on time. Have newer equipment. Equipment was old and sliding door was very difficult to open and closeSTEPHEN R.
El cliente no dejó un comentario.Jake B.
Convenient. Easy in, easy out.Martin M.
El cliente no dejó un comentario.Robinson D.
El cliente no dejó un comentario.Donna G.
El cliente no dejó un comentario.jesse W.
Tori was helping a customer when I got there to pick up and auto transport. I made it so the other customer was able to go pick up the car that they needed an auto transport for over what kind of car that I was picking up. Tori made sure that both customers got the equipment that was needed for the job. Amazing customer servicemike B.
Megan Robison (General Manager) has always gone above and beyond to assist me whenever I need anything from Uhaul and this time was no exception! Megan was able to get me a van on short notice and made sure the van was spotless before I left the Uhaul facility. When I told Megan I was unsure how long I needed the van, she told me to stay in touch with her and she would accommodate my needs regardless of how long I needed the van. Prior to my return when I was unsure how much gas I needed, Megan answered immediately and advised me how much gas the van needed before being returned. Megan is an excellent representation of the Uhaul and is a someone who should be considered for any/all future promotions in management as her compassion and elite customer service skills should be taught to newer employees to properly represent Uhaul.Jake B.
You guys were awesomeRobert G.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.Susan O.
I was very unhappy with the customer service woman who Che led me back in when I returned !!!!!! She was rude And very unprofessional!!!! When I came back , I drove up to the drop area, read the sign to please stay with your vehicle and attendant would be out to check you in. I sat there for approximately 15 minutes thinking maybe they were helping customers at the desk on on the phones. I saw multiple workers walking around inside and the decided to go in for help When I entered the store, I asked is someone would be comjgout for my return and the woman behind the desk doing nothing said no , you are supposed to come inside . I was confused because the directions clearly stated to stay with the vehicle !! I approached desk and she took my key and walked away . She went outside and never returned . She must have checked the vehicle in without me being present and printed out my final bill from outside but never came back in. Another employee saw it and handed it to me . I said the 12 blankets that I rented were in the back of truck if anyone cared. As I stood there for awhile with this final bill I finally asked if this medi wax done and could go ????????? Very poor communication!!!!!! Very unhappy with Nicole Hernandez-Vega , she definitely needs to be retrained !!! Very RUDE !!!!!!Ellen O.
The manager took great care of me! She's very professional, helpful, and cares about her customers! Definitely recommend this place!Christina P. | First Impressions
Everything there was excellent except fot the fact that there was a mouse problem and when i emptied my unit i had multiple items that needed to be thrown out,some of these items were things my mother gave me before she passed. These items were wrapped in plastic and stored in uhaul boxes and were damaged beyond repair. Except for this problem u haul is a place i would recommend, they just need to keep on topof this problem and i guess they didn'tLINDA L. | Overall Experience
Everything went greatAnthony S.
Second floor storage with no elevator. No roll up doors. Regular swing open doors. DO NOT ROCCOMENDCourtney M. | First Impressions
Great storage facility.DONALD B. | Overall Experience
I have zero complaints, or room for improvement. When I arrived there was a rush and your staff handled it well (most people I've ever seen in a uhaul) Then when I returned the truck, after having one of the worst nights ever. Your staff treated me like family and it helped me more then words can express. So from me to you and your staff, thank you Vincent RoselliVincent R.
The salesman was very professional, kind and informative. I was impressed for such a young man. He was Awesome!joan V.
El cliente no dejó un comentario.Natalie O.
El cliente no dejó un comentario.Arnold B.
El cliente no dejó un comentario.Nicole B. | Overall Experience
Megan and Her staff is the Best. Megan is an Excellent Person kind Polite and Helpful. I truly appreciate Her. Shes 5StarsAntoinette M. | Overall Experience
El cliente no dejó un comentario.Javier R.
Excellent customer service... A++++++Dariusz T.
El cliente no dejó un comentario.Dawn S. | Overall Experience
The Manager Megjan was great , I am a veteran and the Va was paying for my storage and was a bit less than prompt but Meghan understood and workes with me through my difficult situation. A÷ and 5 stars to her and her staff.ROBERT P. | Overall Experience
This location has always been well above average. Staff are top notch, friendly, and vehicles are always in great condition.Warren M.
El cliente no dejó un comentario.Yaroslav M.
Everything went well. No need to improve.EDWARD M.
El cliente no dejó un comentario.sHERRON m. | Overall Experience
It took a ridiculous amount of time to drop off the truck because your personnel worked insanely slow. They weren't helpful when asked questions. Overall bad experience beginning to end. I'm extremely disappointed.Tyshaye S.
El cliente no dejó un comentario.Faiz M.
El cliente no dejó un comentario.Phil S.
I have this location a fair review however my experience was terrible. I reserved a 26 foot box truck from the Bristol location. They didn't t have the equipment when I arrived and changed my reservation to a smaller truck. No call, no heads up. They did redirect me to Levittown where they had the truck. This added time and miles to a project that was not accounted for. A good experience for the location but Uhaul took a hit in my book.GREGORY R.
El cliente no dejó un comentario.Nick M. | First Impressions
El cliente no dejó un comentario.BERNARD R.
El cliente no dejó un comentario.KOCSHA H.
El cliente no dejó un comentario.Phyllis B.
El cliente no dejó un comentario.thomas g. | First Impressions
El cliente no dejó un comentario.ANGELA L.
One person working on a Saturday morning at 9am seems light. Long wait to pick up a trailer, the person working struggled to connect trailer. When I returned the trailer at 2pm, the person working had no idea how to disconnect it. I tried not to embarrass him but had to step in and disconnect it myself before he hurt himself. I will find another location for the next rental.SCOTT P.
Everything is great at UHAUL. They have everything for youDawn S. | First Impressions
El cliente no dejó un comentario.JOSEPH R.
El cliente no dejó un comentario.THOMAS S.
El cliente no dejó un comentario.JOSHUA G.
El cliente no dejó un comentario.MICHAEL M.
I don't knowMICHAEL H.
El cliente no dejó un comentario.PAUL W.
El cliente no dejó un comentario.Brittany S.
The employees were very helpful and accommodating.james K.
Megan made my first storage experience so easy, I would highly recommend this facility!Eileen O. | Online Move In
El cliente no dejó un comentario.CARL S.
Dead mouse was found and some green wrapping tape.Teddi G. | First Impressions
Great staff, very helpful. Reasonable prices and a good promotionrobert t. | First Impressions
Megan was the most amazing customer service rep that I had dealt with.Latonya P. | Overall Experience
Megan you were truly amazing, moving can be stressful but you always made our experience great with your capabilities in problem solving and flexibility. UHaul is lucky to have you. Thank you. EddieEDUARDO C. | Overall Experience
El cliente no dejó un comentario.edwin s. | First Impressions
El cliente no dejó un comentario.jennilyn w. | Overall Experience
El cliente no dejó un comentario.john m. | First Impressions
No comments it was an excellent experienceMelinda W. | First Impressions
I never had a storage unit with you guys. Please STOPDebbie M. | Overall Experience
Very friendly and efficient servicedale w. | First Impressions
Manager Meghan was very attentive , helpful and knowledgeable to all my needs and questions A+ROBERT P. | First Impressions
El cliente no dejó un comentario.John M. | Overall Experience
El cliente no dejó un comentario.JAMES D. | Overall Experience
El cliente no dejó un comentario.Nancymarie M. | Overall Experience
Megan is Amazing, from the beginning to the endLatonya P. | First Impressions
Five stars always polite and friendly when I went and very cleanCorey R. | Overall Experience
El cliente no dejó un comentario.Anthony S. | First Impressions
Megan was excellent! She was knowledgeable and very helpful. She provided a great customer service experience. Gracias.Allen J. | First Impressions
El cliente no dejó un comentario.Judy S. | Overall Experience
El cliente no dejó un comentario.rashida c. | First Impressions
Very good serviceJAMES D. | First Impressions
El cliente no dejó un comentario.Antoinette S. | Overall Experience
El cliente no dejó un comentario.Janet R. | Overall Experience
El cliente no dejó un comentario.Ellen W. | First Impressions
El cliente no dejó un comentario.Kpannah K. | Overall Experience
I was being high maintenance and changing my reservation last minute. They were accommodating and professional. Megan was very helpful with the process.Nicole B. | First Impressions
Horrible service you guys unit had bed bugs in it had trash all of my propertySanad S. | Overall Experience
El cliente no dejó un comentario.EDUARDO C. | First Impressions
Everything was good. However the person at the call center said it was temperature controlled, meaning cooled and heated. However, when I got there, it was only heated.LEAH M. | First Impressions
El cliente no dejó un comentario.Keri V. | Overall Experience
Have miceJasmika B. | Overall Experience
Rented a truck and they charged me $153.00 just to go 6 miles down the street. Still waiting for my refund. The staff checked in the truck wrong and charged me crazy fees.Seri S. | First Impressions
Haven't seen any mice but had ALOT of mice dropping and boxes stained with mice urine in my storage.ANDRE S. | Overall Experience
Didn't like your nasty letters if I was 1 day late with the payment. Other than that everything was good.James W. | Overall Experience
El cliente no dejó un comentario.Philip S. | First Impressions
El cliente no dejó un comentario.hector p. | Overall Experience
No problems whatsoever Megan was awesome highly recommendedDavid B. | Overall Experience
You owe us a refund for the remainder of the month please mail it to me. Thank you. Karen SwitesKAREN S. | Overall Experience
Fast servicesherry b. | Overall Experience
Everything was clear, everyone was very nice and I had access when ever I needed it.Robert C. | Overall Experience
El cliente no dejó un comentario.Judy S. | First Impressions
El cliente no dejó un comentario.Paul B. | Overall Experience
AIR CONDITIONING would help A LOT especially for people with upper respiratory health issues🤔😊HAZEL G. | Overall Experience
All of the staff members were lovely and very helpful. This is why I chose this storage facility again.Margaret O. | First Impressions
Storage unit leaked and destroyed precious itemsdonna L. | Overall Experience
Every one a dealt with was very helpful. The Facility is well kept.Shawn L. | First Impressions
El cliente no dejó un comentario.Mark W. | Overall Experience
El cliente no dejó un comentario.Lisa M. | First Impressions
ExcelenteMarvin O. | Overall Experience
El cliente no dejó un comentario.CHELSEA H. | Overall Experience
Megan Robinson is the BEST!George M. | Overall Experience
Staff was top notch, they took pride in providing a secure location to place your items. They ACTUALLY monitored the cameras and could provide accurate information regarding the coming and going of those who went through the security doors. I not once felt any type of fear or apprehension of my unit. Very understanding and accommodating. I could go on. But I did have sticker shock when I went there but found out that they offered a very competitive price.steven m. | Overall Experience
El cliente no dejó un comentario.JAMES D. | Overall Experience
Megan was extremely helpful and understandingDanielle M. | First Impressions
The lighting for the units can be better...lights are automatic when you trip them for the hallways.Harry D. | Overall Experience
PerfectoMarvin O. | First Impressions
Luego de 1 dia de alquiler trate de cancelar la unidad por que era muy pequeña para mi uso, no disponian de alguna otra unidad de mayor tamaño solo me informan que lo sienten y que no pueden ayudarme y pierdo los $190 que Pague por la unidad que nunca ocupe fue muy injusto la ultima desicion.Roberto C. | Overall Experience
Megan was amazing, very friendly and helpful!Rebecca T. | Online Move In
They were very professional and I would recommend them to anybody the facility was very clean and I thank them very muchMelvin M. | Overall Experience
El cliente no dejó un comentario.Randy R. | Overall Experience
El cliente no dejó un comentario.Goksan O. | First Impressions
Megan was amazing! Had a rough, long day, and she went above and beyond to help my experience with U-haul that much better. Thank you for your dedication to customer service.Omar S. | First Impressions
I had mouse and rat feces all over everything and my stuff smelled like urinemartin w. | Overall Experience
El cliente no dejó un comentario.Maria B. | First Impressions
El cliente no dejó un comentario.ROSEANNE A. | Overall Experience
El cliente no dejó un comentario.Terra B. | Overall Experience
Overall great experience! Especially when COVID-19 hit and I lost my job, Megan was great in understanding and working with me. Thank you for your outstanding A+ Customer service!Cylina F. | Overall Experience
El cliente no dejó un comentario.IGNACIO P. | Overall Experience
The staff there was so very helpful and out going! I told my employees at work how nice it was there !!john l. | Overall Experience
Megan was awesome and super friendly. She made it seem as if we already knew each other. Great people skills!obinna l. | First Impressions
Once Tom was gone, it was a far better facility. Prior to Meghan, the facility was terrible. Meghan was easier to contact, the team understood what was going on and able to give answers and be of assistance more frequently. We loved having our stuff at Uhaul & never felt like it was going to be taken or anything. We were there for a total of 5 years & the last year has been much better than the other 4. Thank you Meghan!stephanie m. | Overall Experience
El cliente no dejó un comentario.Matthew R. | Overall Experience
Megan was a rockstar in helping me with my unforeseen issue with my storage. I would highly recommend this facility with all your moving and storage needs. Very professional and courteous staff.David B. | First Impressions
Truck was in bad shape. But everything else was great!Paul B. | First Impressions
Both of the employees were so very helpful and out going! They help my wife and I pick out the right storage unit.john l. | First Impressions
El cliente no dejó un comentario.todd h. | Overall Experience
El cliente no dejó un comentario.Jenn D. | Overall Experience
The nicest, most understanding and helpful people ever. Thank uJenn D. | First Impressions
El cliente no dejó un comentario.allbert b. | Overall Experience
El cliente no dejó un comentario.FRANCINE K. | Overall Experience
El cliente no dejó un comentario.Cylina F. | First Impressions
They help me for unpaid payment.I lost my job at 01 March 2020 for COVID-19 pandemic,and store manager give to me big discount.I never forget this manager action in my life.Thanks manager,you are amazing. Thanks U-Haul.AKSOY S. | First Impressions
Smooth transaction, easy to change to a bigger unit.renate b. | First Impressions
El cliente no dejó un comentario.James D. | First Impressions
Never had a problem. Always easily accessible and very clean. Temperature always consistent.Nancy R. | Overall Experience
Extraordinario servicio al clientekensly c. | Overall Experience
Magan is wonderful. Nice staff.Carmen F. | Overall Experience
Banning moving was excellent. The movers were fast yet assured that your furniture were properly handled. I recommend this moving company.Carmen F. | First Impressions
They were great made sure I had everything and understood everything and were very nice good people at this locationKevin W. | First Impressions
I had a unit since September 2018 until this week. I never worried about my stuff stored there or going there any hour of the day or night the lighting was fabulous and the gate secured.Nancy W. | Overall Experience
I've recently was at the uhaul for 4 moths. Tory was always so helpful and always came through with his promises. Laura always communicating with everyone 2 make sure I was ok. Meaghan is the best!Karahn B. | Overall Experience
Fast check in easy access to my unitjennifer s. | First Impressions
Great customer service. Everyone there was very professional and friendly. I was greeted as soon as I walked in. They made sure I got exactly what I need including any additional items. ¡Gracias!Victoria M. | First Impressions
Needs maintenance. Fix the doors into storage area. Carts are in bad shape. Door stops do not work. Very large bumps that make it difficult to roll things in and out. Messy. Obvious rodent issue6William F. | Overall Experience