El cliente no dejó un comentario.Taneisa C. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Laveen
Laveen, AZ 85339
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer did not leave a comment.mellinda D.
I messed up. I nee a storage unit that is wider than higher. I thought that this unit was way too small and I let the movers try to pack it anyway because I was in a time crunch. I cannot register any complaints except for that small unit. It appears to be 3+ feet wide as opposed to 5 feet.Tonietta S. | First Impressions
Customer did not leave a comment.Maria N.
Customer did not leave a comment.earnest R.
Customer did not leave a comment.ISAIAS Q.
Customer did not leave a comment.DARRYL T.
Customer did not leave a comment.margie n. | Overall Experience
Customer did not leave a comment.EJAYE R.
Customer did not leave a comment.David Q.
Customer did not leave a comment.Manuel E.
The vehicle I rented was very clean, I appreciate your effort.STEVE S.
Customer did not leave a comment.Broderick C.
Customer did not leave a comment.Aaron T.
Customer did not leave a comment.Marian J.
Customer did not leave a comment.OSIRIS A.
I paid for a dolly that was not on the truck. The mileage was off as well..minor fixesTiauna W.
Customer did not leave a comment.David P.
Customer did not leave a comment.AMBER C.
Picking up was super easy. I wish I could remember the name of the person who helped me. He was outstanding!KENDALL T.
I've rented from U-Haul for years. This truck was the worst, ragged truck I've ever had.Velma C.
Customer did not leave a comment.Frank V.
Customer did not leave a comment.Debrah R.
Customer did not leave a comment.Alva H.
Billing issueDago B.
Customer did not leave a comment.Derek E.
Customer did not leave a comment.SAMANTHA G.
Customer did not leave a comment.DONNA D.
I need the receiptStephen J.
Change oil light was on and barely and gas in the truck. None of my informationn that I entered online while reserving the truck was in their computers. Did not know my drop off location, payment method, driver, whether or not I purchased the insurance and totally lost the photos of the ID I provided online. Employee was not accommodating after I aired these grievances and tried to rush me out the door and refused to sufficiently help me find the drop off location I had selected online. Terrible experience.Donald R.
Customer did not leave a comment.Jose L.
Customer did not leave a comment.Tymothy M.
Customer service at this location is on point. This is the only U-haul location i ever use. Easy pick ups and drop offs. I have used this location numerous times and have never had any complaints.IAN B.
Customer did not leave a comment.chad a. | Overall Experience
The U-Haul rep that assisted was excellent. Very friendly, helpful and professional.Frank F.
Nothing right on pointWardell P.
Customer did not leave a comment.KARLENE S. | Overall Experience
Customer did not leave a comment.Cynthia W.
My truck was not ready for an after hours pick up at the central and Broadway location. So I was sent all the way to laveen and had to get a truck there. I was then told I HAD to return the truck ALL THE WAY BACK IN LAVEEN. Instead of at the closest location to me. Overall it was a pretty bad experience. I was reimbursed my extra miles I had to pay for but that doesn't count for the expensive gas it took to get there and my time, and the over all hassle it was to get a truck.Vincent V.
windshield wiper where bad so I had to stop and replace themjerry M.
Customer did not leave a comment.Joshua L.
Michael is & was very Rude❗️❗️❗️Tish W. | Overall Experience
Customer did not leave a comment.buffalo R.
The office employees are efficient and niceAmber K. | Online Move In
Customer did not leave a comment.DENISE G.
Customer did not leave a comment.Jose B.
My only complaint is my storage unit fill up with dirt. It is not sealed well at all. Everything was filthy Great staff and always helpfulChristine B. | Overall Experience
Customer did not leave a comment.Prentice W.
Inform customer truck is not available at location when truck is reserved NOT day of pickup. Pickup location was an inconvenience.Karla H.
Customer did not leave a comment.ERENDIRA A.
Customer did not leave a comment.Derek E.
The employees at this location need to take the time to make sure equipment is in the truck and listen to the customer when there is a problem and not charge them for something they never received.Keminy E.
Customer did not leave a comment.Jessica S.
Customer did not leave a comment.maria R.
Castile service was terrible and worked with three different peopleAna A.
Customer did not leave a comment.Alicia O.
Don't change what your doing. Great job!TODD B.
Customer did not leave a comment.Loren P.
Give exact quote for rental. Also properly determine the right destination mileage instead of guessing and over charging your customersFelipe T.
Customer did not leave a comment.Ernesto E.
The guy charged me an extra day for turning truck in 5 min past the 5 hour time when I had the truck for only 3 hours, I was due a refund of 31$ and never received it, Michael Tree is no longer replying to emails after 5 emails I give upOlivia O.
Customer did not leave a comment.JOEL P. | First Impressions
The location was great. Employees were kind. The gas level was not what it stated, but my fault for not noticing that before leaving the uhaul location. It has been 6 hours since returning the truck and I still haven't received the final email. I believe delayed emails happened last time, too.Nicole R.
I was over charged and never received a refund for the TV box that was not used and returned with the truck.Diana W.
Customer did not leave a comment.Melissa T.
Customer did not leave a comment.Greg G.
Customer did not leave a comment.BRYAN W.
I waited almost 1 hour in line to get the U-Haul van when I had a reservation set up in advance.Shauna S.
Customer did not leave a comment.maria B.
Customer did not leave a comment.dominick V.
Customer did not leave a comment.Nyaruot K.
Customer did not leave a comment.STEPHANIE M. | Overall Experience
Have the furniture dolly I reserved!Kathryn A.
Customer did not leave a comment.curtis R.
Customer did not leave a comment.Ashiara w. | Overall Experience
Knowing that we were driving cross country, it would have been good if they would have checked/given use a truck with cruise control.Robert B.
Nothing everything was ready when I got there.RHONDA C.
Customer did not leave a comment.Matthew N.
I rated this location poorly because i originally booked at another location. My equipment was on need of repair at pickup time so i was sent here. I ordered supplies with my order, but when i arrived only my uhaul truck and trailer were there. Instead of providing by other supplies, i was told to go back to the original rental location in something that uses a lot of gas during rush hour to get my other supplies, delaying my move by more than an hour and costing me an extra $20 in fuel.Brady P.
Customer did not leave a comment.Josephine D.
Customer did not leave a comment.Manuel F.
Everyone from the manager to the owner went above and beyond to meet our needs on such a short notice. They honestly took very good care of us and made us feel like family. Thank you so much for putting us first. Respectfully, Diaz familyFloid D.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.ALEXANDER R. | First Impressions
Customer did not leave a comment.Carlos S.
Customer did not leave a comment.Matilda B.
The staff was very nice and accommodatingPaulnite I.
Customer did not leave a comment.Tavit D.
If my acct didn't get behind on payment I would still be using ur servicetracy t. | Overall Experience
Customer did not leave a comment.Steven G. | Overall Experience
This guy's are awesomeMario B.
Customer did not leave a comment.joyce R.
Customer did not leave a comment.Bryan J. | Overall Experience
Very helpfulJOSE F.
Customer did not leave a comment.steven M.
Truck was perfect size and clean.Sean S.
Customer did not leave a comment.Sergio R.
Customer did not leave a comment.ALBERTO S.
Customer did not leave a comment.John P.
I am told the estimated cost will be adjusted to actual and a receipt will be emailed instantly. they haven't adjusted the cost and they haven't email a receipt. i am still expecting the credit back to my card.Simaila T.
Not enough employees during busy times.Timothy C.
Customer did not leave a comment.Sergio H.
The app should work a little betterzarinah T.
Customer did not leave a comment.francisco R.
Customer did not leave a comment.gloria G.
Customer did not leave a comment.MOSTAFA A.
Horrible customer service from manager. I will never use UHaul Don't know how he is in that position with your company.Pat B.
Provide a list of local gas stations and tell driver where the gas cap is.Kathleen M.
Customer did not leave a comment.Adam B.
The young man that worked the front counter was exceptional for only having a few months experience. He was friendly, knowledgeable and when out of his way to make sure I had a pleasant experience. Refreshing to see as this is not always the case today.James B. | First Impressions
Customer did not leave a comment.Rodolfo R. | Overall Experience
Customer did not leave a comment.Hannah M.
I call because truck had problemMaroof K.
I've never had any problems with this location before. Customer service has always been exceptional. Today when we went in to the building to check in on the vehicle the person that assisted us which was the assistant manager or manager was in a hurry. He did not do a walk through on the vehicle with us. We took pictures of the mileage, the gas, the vehicle. When we returned the truck they were trying to overcharge us on mileage. Because we took pictures we had the proof that the mileage that they were stating to us the as the beginning miles was incorrect. Otherwise we would have been charged almost $30 more. That was a disappointing experience. And I hope it doesn't happen again. I have been renting storage from that location for 6 years. I've never had problems before until now.Susie V.
Customer did not leave a comment.Jennifer C.
Customer did not leave a comment.Alfonso R.
Reserved online when I showed up they said they didnt have that size available. when I asked why they would give me a confirmation number for the size I wanted all he could say was , I dont know. We traveled over 4 hrs to drop items off. Horrible. They didnt even give me lock at first I had to call them at the office and my husband had to drive all the way to the front pick it up. They could have easily used their little golf cart they used to take us to another spot which he drove super fast while my son and I were in the back. Kinda of scary but at this point we just needed a storage unit. A rodent bait box was even in there. Rodents....augh..what a scary thought. I really dont need rodents nibbling or ruining and of my items. Hoping for the best here.Rosemary L. | First Impressions
Last owner , was a disgrace to the business and manikins. The new owner , mr. Tree is excellent. He is helpful, and so nice. Liked working with him. Will go back and definitely will, recommend to anyone. Family and friends.Denise F. | Overall Experience
Customer did not leave a comment.Lisa C.
Customer did not leave a comment.JOHNNY M. | First Impressions
The associate was friendly professional and helpful. I'm glad I made the switch from destination rv go here . Thank you !Bryan J. | First Impressions
Dasia was very helpful, Great customer service.Cecilia G. | Overall Experience
Location was conveniently located, staff was friendly and helpful . Good over all experience with this location. I've rented trucks, trailers and storage spaces it all went well. Much appreciatedPaul H. | Overall Experience
The guys were so polite and helpful. Renting is a breeze. Excellent employeesChristine B. | First Impressions
I would like to that the young Gentleman name Michael for all his know how ,,And the very kindness that he gives to customersMabel S. | First Impressions
Customer did not leave a comment.Tara D. | First Impressions
Customer did not leave a comment.Danté D. | Overall Experience
Price keep going up. For a small storageTammy W. | Overall Experience
Thank youJanice S. | Overall Experience
Thank you nice storage i appreciate your businessJanice S. | Overall Experience
Everything went well at storage. All employees were very efficient.Kelly T. | Overall Experience
Customer did not leave a comment.liza a. | Overall Experience
The general manager kept Persisting that there was no storage units left when I paid for a reservation a day beforehand I have the storage room number and he kept telling me that he had no more units. I paid for 3 smalls boxes and tap and a lock I didn't receive any of those or got reimbursed and I was given a drunk with a quarter of a tank of gas and I had to fill it up. I'm not angry or mad these are just my comments I don't have any interest in pursuing thisJohn P. | First Impressions
Customer did not leave a comment.MICHAEL C. | First Impressions
Customer did not leave a comment.Angela G. | First Impressions
We would definitely use you again thank you for your serviceLinda G. | First Impressions
KEEP UP THE GREAT WORK THANK YOUebone p. | Overall Experience
Store change management the lady that was there in the past always rude. Glad you changed that And your prices are to high from small unit. Prices gouging.malissa l. | Overall Experience
Clean well maintained too expensive coast is over the top no justifications for these hikes sadJERRY J. | Overall Experience
Customer did not leave a comment.JackieR L. | Overall Experience
Customer did not leave a comment.Douglas S. | Overall Experience
Fast, easy, and convenient .KRISTIE B. | First Impressions
Customer did not leave a comment.Kevin K. | First Impressions
Customer did not leave a comment.TROY G. | Overall Experience
Customer did not leave a comment.rene p. | Overall Experience
Fueron muy amables y me atendieron bienLucia G. | First Impressions
Customer did not leave a comment.Scott F. | Overall Experience
Customer did not leave a comment.Linda S. | Overall Experience
No comments, my experience it was fantastic, thank you.Elda M. | Overall Experience
Customer did not leave a comment.Mary R. | Overall Experience
I will refer Family and Friends... Nice customer service..Crystal A. | Overall Experience
Customer did not leave a comment.Jeanette G. | Overall Experience
Customer did not leave a comment.HOLLIS P. | Overall Experience
Customer did not leave a comment.Sergio C. | Overall Experience
Customer did not leave a comment.Danyele G. | Online Move In
Customer did not leave a comment.Lynnea M. | Overall Experience
Customer did not leave a comment.Anthony L. | Overall Experience
Customer did not leave a comment.Ted W. | First Impressions
The only negative to my storage experience was the fact that my catalytic converters were stolen from my vehicle on your property. Other than that was wonderful.JAY D. | Overall Experience
When ordering online I was advised I would receive a free lock. I wasn't provided a free lock which did not sit to well with me I would still like my free lock that's what promoted me to move forward with choosing U-HaulDaQuan T. | Online Move In
Excellent customer serviceStanley N. | First Impressions
I put four stars, only because I was given a smaller storage then what I asked for, so I had to pay for two storages because they didn't have the size I asked for. for a mistake I had nothing to do with I should have been accommodated until there was one available . Not cool!!!Debra D. | Overall Experience
I have always used the Uhaul services in Laveen on 44th avenue on west baseline for years. I love it, the starr, and the service's" I wouldn't go to any other place. I know there are new managers now, if they are anything like the prior managers, that Uhaul in Laveen will continue to be Awesome.Ophelia A. | Overall Experience
Myself, my husband David & my son Jason who actually used our enclosed unit mostly, have nothing but Very High remarks & Highly recommend this facility for ALL of their storage units (Enclosed & open drive up parking units) & their Highly professional staff assistance. Thank you for everything. Cathy T. | Overall Experience
The best storage ever!!!!!OMORRIO F. | Overall Experience
Customer did not leave a comment.Jenna N. | Overall Experience
Customer did not leave a comment.KENNETH K. | Overall Experience
Customer did not leave a comment.Victor V. | Overall Experience
I was very disappointed when my mattress got water damaged and uhaul couldn't do anything to assist me,I rented on the air conditioning control on the inside thinking all was ok but since I didn't add insurance I was not compensated,very upset about this.SHIRLENA W. | Overall Experience
Customer did not leave a comment.LARRY S. | Overall Experience
Very satisfied. The storage rooms are very clean.Gloria G. | First Impressions
Very friendly and helpful.ERIC M. | First Impressions
Staff is always friendly at the Laveen location. Lynne is amazing and always available to assistLeah H. | First Impressions
Customer did not leave a comment.arie j. | Overall Experience
Everyone was very pleasant. My experience was a good one and I would highly recommend this U-Haul facility for storage⭐⭐⭐⭐⭐Lori G. | Overall Experience
LYNN is the GREATEST OF ALL TIME. HER UNDERSTANDING AND KINDNESS WILL NEVER BE FORGOTTEN...TASHA W. | Overall Experience
The one reason why I think I wouldn't recommend is bc it seemed like they always raised the price on us. I feel like if you are loyal to a business as long as we were to UHAUL you shouldn't keep getting your rent raised. I've used a company years back and never got my storage raised.JEFFERY G. | Overall Experience
Customer did not leave a comment.kathryne c. | Overall Experience
Great place. Easy to access with pin and card. Open late even without 24 hour access. Great folks in the office.Filemon R. | Overall Experience
Awesome fast and friendly customer service. From the management on down they were accommodating and super efficient. LOVED LOVED LOVED MY EXPERIENCECharita H. | First Impressions
Customer did not leave a comment.luis l. | Overall Experience
The facility managers are nice people.darrell r. | First Impressions
The space I rented was really great, secure and well lit. The staff there were nothing short of awesome. I would highly recommend!jeff k. | Overall Experience
Need to open earlier on Sunday. Need a better backup system if the main one goes downWillie C. | Overall Experience
Customer did not leave a comment.Andrew G. | Overall Experience
Thank you for the use of your storage facility-ONICCA L. | Overall Experience
5star all the wayGEORGE V. | Overall Experience
No telephone accessGary R. | Overall Experience
Customer did not leave a comment.Grace A. | Overall Experience
Customer did not leave a comment.Shamika W. | Overall Experience
Customer did not leave a comment.JAMEANA T. | Overall Experience
Great experience.SHRANDA LYN L. | Overall Experience
Customer did not leave a comment.larraine t. | Overall Experience
Customer did not leave a comment.Kyle M. | First Impressions
Customer did not leave a comment.gwen r. | Overall Experience
Customer did not leave a comment.Ana R. | First Impressions
The staff is very friendly and helpful!! Thank you Lynn and JerryDavid R. | Overall Experience
I always go to the u haul on 44th southern they are the bestLILLIAN ANN R. | Overall Experience
Management is excellent at this location. Thanks!chris j. | Overall Experience
Customer did not leave a comment.blanca c. | Overall Experience
I trust an employees very friendly had a good experience.. thank you for your 3 yr serviceYvonne M. | Overall Experience
Nice people they took care of me very well thank youMarcus F. | First Impressions
Customer did not leave a comment.Matthew W. | First Impressions
Customer did not leave a comment.JOHN B. | Overall Experience
Thank youDaphne R. | Overall Experience
Customer did not leave a comment.jose g. | Overall Experience
Customer did not leave a comment.Ana L. | First Impressions
I always recommend my family members to this U-Haul. I value their customer services, prices and clean facility.martina a. | Overall Experience
Customer did not leave a comment.aaron j. | Overall Experience
Customer did not leave a comment.KHALIDAH S. | Overall Experience
Thank You Keep The Great Work.tondra d. | Overall Experience
Customer did not leave a comment.jose c. | Overall Experience
Customer did not leave a comment.sandy g. | Overall Experience
Staff is friendly and helpful clean facility i would recommend to family and friends.Davina T. | Overall Experience
I have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.James V. | First Impressions
Staff at my location was always friendly and helpful.Dulce C. | Overall Experience
Customer did not leave a comment.Amir S. | Overall Experience
Customer did not leave a comment.elton m. | First Impressions
No issues or problems with renting the storage. Everything went good for me.The people their were friendly and i had a great experience with the uhaul storage rental. Satisfied customer.Guadalupe T. | Overall Experience
I honestly would have never left but we needed a bigger size storage and unfortunately for us you didn't have any available. You are all great and very friendly keep up the great customer service.sarah r. | Overall Experience