Customer Reviews for U-Haul Moving & Storage of Lapalco Blvd

1899 comentarios

2340 Lapalco Blvd   Harvey, LA 70058
(Located at the corner of Lapalco and Brooklyn Ave)

(504) 368-7823

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(504) 368-7823

2340 Lapalco Blvd
Harvey, LA 70058
(Located at the corner of Lapalco and Brooklyn Ave)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

PERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eileen M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONNA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith P. 
Clasificación:
3.0

I had to walk all over looking for someone to help me and they just seemed unhappy I was even there.

Kristen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOVELESS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMELITA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renata C. 
Clasificación:
5.0

excellent experience highly recommend

Antonio L. 
Clasificación:
5.0

This location was fantastic. The manager was a calming and reassuring presence and I felt respected and valued as a customer. Waaaaaaaaaay better than the Tulane Ave. store. Worth the drive from Orleans parish.

EMILY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

IESHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBIORIX N. 
Clasificación:
5.0

Nothing...Everything were well in order.

CAPACINE Y. 
Clasificación:
5.0

very good customer service both at pickup and drop-off

GERARD R. 
Clasificación:
5.0

Nada

Arden H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teddi C. 
Clasificación:
4.0

El cliente no dejó un comentario.

RODERICK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yolanda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
1.0

My credit card was charged twice I called twice to speak to someone & was told someone would call me back never received a call

ALPHONSE H. 
Clasificación:
1.0

Did not rate this as my pickup location changed to one in New Orleans which was an inconvenience.

Charles M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
1.0

No elevator access to second floor units with steep, tight, long stairwell. Absolute deal breaker.

Mersini K.  |  Overall Experience 
Clasificación:
3.0

Make sure everything works in the truck

YVETTE D. 
Clasificación:
5.0

Very pleased with my overall rental experience

LYNDRELL G. 
Clasificación:
5.0

Easy fast and efficient return and staff greeted with great service

ERSKINE B. 
Clasificación:
5.0

Nothing everything was great

ANDREW B. 
Clasificación:
5.0

Jordan is great!! Thanks

CHERIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keisha W. 
Clasificación:
5.0

Jordan was great.

Audrey B. 
Clasificación:
5.0

I didn't like the personally taking pictures of my I D.

OSCAR C. 
Clasificación:
2.0

Some staff members were great, but the store manager was horrible. I was charged for a storage space I did not have access to and I was accused of putting the wrong lock on my storage even though I bought the lock from their store. When I shared this information with an employee and the manager I was threatened by the manager that my lock would be cut off if I did not come to remove it. The lock was on the storage space they charged me for but I did not have access to it. Needless to say I will not do business with this facility again. Most of the staff members were truly great and helpful but that manager has got to go.

Chenice S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ULYSSES G. 
Clasificación:
5.0

Wonderfully helpful staff.

TODD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
4.0

The service was great especially the lady who helped with the Van trailer. I commend her for hear assistance with check-in, Hook-up and check-out. Great Job!

HERBERT T. 
Clasificación:
5.0

Mr Jordan is the best

RONNIE J. 
Clasificación:
5.0

great service

george H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
5.0

Wonderful service. Thank you

JAMAL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIKISHIA W. 
Clasificación:
5.0

Great customer service.

RICHARD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID V. 
Clasificación:
2.0

Reservation was made over the phone and done incorrectly. When I called to address the mistake i was told they didn't have the equipment for the time I needed it. I compromised. Called ahead to pick up equipment, was told it was there and ready. When I arrived I was told it was not there. I had to wait and take a shorter truck. Very disorganized employees. Very frustrating to customer

ALBERTO R. 
Clasificación:
5.0

Excellent service. Truck runs great

Ronika M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne R. 
Clasificación:
3.0

Online check-in is pointless. You still have to go in and check in from scratch.

BEJIDE L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gabrielle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL C. 
Clasificación:
5.0

Business was well maintained, and the associate who helped me was very nice and kind. The van that I rented was in great shape, practically new.

CLAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
2.0

My 5x8 trailer had a flat tire before leaving town and a slow leaking tire 24 hours later. Also the leaf springs have out 2 days after renting with the trailer only at half weight capacity. The roadside assistance takes forever to use and the companies they hire to do work are often sub par. The people working at the 55 E 3900 S, Salt Lake City, UT 84107 went above and beyond to help us though and highly recommend them just in customer support alone.

BENJAMIN R. 
Clasificación:
2.0

We waited in line 15 minutes to be assisted with pickup, and then waited another 15 minutes trying to return it because there was only one employee in the store and she was assisting someone trying to rent a storage unit. There should be a streamlined process for returning vehicles, particularly considering all she did was take the receipt and keys and tell us we were good to go after we stood there, exhausted from a day of moving furniture, waiting to return the truck.

JASONPAUL ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean L. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melanie V. 
Clasificación:
5.0

Just continue doing a excellent job 👍

STEPHANIE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary lou S. 
Clasificación:
5.0

The rep was helpful, knowledgeable and customer friendly!!!

Ronald J. 
Clasificación:
5.0

Great job from the contact on the phone to the return of the equipment. Keep up the good job!!!

ALICE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia N.  |  Overall Experience 
Clasificación:
5.0

The manager Mr.Jordan and his staff is Awesome. Very conscientious and check everything. Friendly and respectful.

Ivy M.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and professional.

Jackie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny D. 
Clasificación:
5.0

Daniel is awesome! During my visit, he was pleasant, knowledgeable, courteous, and went above and beyond to assist me with getting what I need for my move. He is a GREAT asset to your company.

LATOYA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILADY V. 
Clasificación:
5.0

The truck was great

CLINT M. 
Clasificación:
5.0

Light near storage unit should be fixed it made it difficult to see other than that I had an amazing experience with the storage facility

Timmona W.  |  First Impressions 
Clasificación:
3.0

Change the attitudes of the staff

Denisia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Renata W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terreyl M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILLIP B. 
Clasificación:
2.0

Customer service and better communication needs to br improved

Latonya J.  |  Overall Experience 
Clasificación:
4.0

Good customer service not GREAT.

Vernon L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy H. 
Clasificación:
5.0

The employees were knowledgeable on all aspects of truck and dolly towing and very helpful

CHRIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack T.  |  Overall Experience 
Clasificación:
2.0

When I got to this unit I wanted a big unit. After applying for the unit I was given three separate small units which would have not fit any of my big furniture. The building was also unsecured and had a broken door.

andre l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerrell M. 
Clasificación:
5.0

Really nothing! Everything was good!

Ivan J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Willie K.  |  Overall Experience 
Clasificación:
1.0

It was the worst. I used your 24/7 truck share book my truck for a 7am pick up just to be forced to wait til 9 because they never put the key where they should. Gave me a truck on half a tank. All around it was just simply horrible service will never use uhaul again

KOURTNEY M. 
Clasificación:
5.0

NOTHING!

JACK T. 
Clasificación:
5.0

Extraordinario servicio al cliente

Byron D. 
Clasificación:
5.0

N/C

LACHELLE H. 
Clasificación:
1.0

They took 100 of my card idk why. Told me from the start it was only gonna be 65 I'm filing a law sue against the store on lapelco Harvey LA

Delina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy F. 
Clasificación:
5.0

GREAT job to ALL!

PEGGYSUE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA F. 
Clasificación:
5.0

They were great

Ryan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

Customer for over 6 years,staff very helpful.

CHARLES G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelton G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

melyssa g.  |  First Impressions 
Clasificación:
4.0

When I first got the unit I had problems but once the young guy Jordan took over I had no problem after he even gave me the option to choose a buzzer are a card to get in and out the gate due to me have a problem with the card that I was provided but he said they been had the buzzer I would recommend dealing with this guy any day.

Brian B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE M.  |  First Impressions 
Clasificación:
5.0

No management fee No hassle Tha.k you

mary w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Raquel R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alfred h.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa l.  |  First Impressions 
Clasificación:
5.0

Great and amazing help from the staff!!

Eliseo C.  |  First Impressions 
Clasificación:
5.0

Awesome service very helpful

Brandi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALTHEA P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LAQUINTA W.  |  Overall Experience 
Clasificación:
1.0

Payments was not clear card kept getting charges to days after moving no one could tell me why gave me the run around

Keonta S.  |  Overall Experience 
Clasificación:
1.0

Our truck was not available and it took three different places to get a truck. Waste of a lot of our time. we also have storage unit problems

susan n.  |  First Impressions 
Clasificación:
4.0

The Manager was very friendly, polite and very professional.

Karen R.  |  Overall Experience 
Clasificación:
1.0

The manager had to be the laziest person ever. We did everything online and still had to come in a do everything in person. The worst part was he saw all the online information.

Bayinnah S.  |  First Impressions 
Clasificación:
5.0

Everything was as it should be.

JAYSON N.  |  Overall Experience 
Clasificación:
4.0

I was good place to storage but they was no light in the unitbsobit was difficult to see inside at night

Chantrell T.  |  Overall Experience 
Clasificación:
5.0

Jordan was very accommodating

Minerva H.  |  First Impressions 
Clasificación:
5.0

Great management.

Wilson Q.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent.

Ciyauina B.  |  First Impressions 
Clasificación:
5.0

GREAT CUSTOMER SERVICE!

Tiasha B.  |  First Impressions 
Clasificación:
5.0

The manager Jordan was especially wonderful and really delivered the epitome of customer service.

Tracey R.  |  Overall Experience 
Clasificación:
5.0

Excelente

Willie G.  |  First Impressions 
Clasificación:
5.0

Bueno

ricardo b.  |  First Impressions 
Clasificación:
5.0

The team was very helpful.

Michael V.  |  First Impressions 
Clasificación:
5.0

One of the employees at this location went out of his way to assist me. I really appreciated that.

DONNA M.  |  First Impressions 
Clasificación:
5.0

Words cannot Express how much I appreciated the quality of service I received today. He helped me more than he knows. THANK YOU

SHAE B.  |  First Impressions 
Clasificación:
4.0

So/So Customers have to be very patient when dealing with personnel .

JERRY L.  |  Overall Experience 
Clasificación:
5.0

I will make sure to tell my family an Friends about uhaul storage

Monique Y.  |  Overall Experience 
Clasificación:
5.0

It was extremely busy with only two people working but they were friendly and made the wait pleasant by acknowledging our presence and reminding us that they will be with us soon.

Ursula D.  |  First Impressions 
Clasificación:
5.0

The manager was professional, personable, and courteous. I really enjoyed speaking and interacting with him. Unfortunately, I forgot his name but I know he recently relocated to New Orleans.

Willie Y. | Reservación
Clasificación:
1.0

Somehow All of MY BELONGINGS WERE STOLEN. AND YALL ALLOWED EDWARD PRESTON JOSEPH to have someone pose as with WITHOUT CONTACTING ME OR ASKING FOR IDENTIFICATION. WHEN I'M ASKED EVERY TIME!!

corlissa d.  |  Overall Experience 
Clasificación:
5.0

Jayson & the Team were very professional and most helpful. I would highly recommend the location and company! The facility is also very clean.

Denise F. | Reservación
Clasificación:
5.0

Rental was problem free from making reservations through returning truck. Agents at check in was warm!

Doris P. | Reservación
Clasificación:
5.0

Very good customer service

nichele d. | Reservación
Clasificación:
4.0

Very helpful lady

Brian B. | Reservación
Clasificación:
4.0

Not sure of her name but was very helpful to me.

Brian B. | Reservación
Clasificación:
5.0

Mr. Alvin was great to do business with and made sure we were taken care of.

wilferd h.  |  Overall Experience 
Clasificación:
3.0

I had a little trouble with the representative when I was trying to change a reservation.

nichele d. | Reservación
Clasificación:
5.0

The staff was SO accommodating, even short notice, and was able to help me with everything I needed for my move. I wish I could give them 10/5 stars. I recommend these guys to everyone.

Rachel G.  |  Overall Experience 
Clasificación:
5.0

Everything was great and the staff was wonderful; they were helpful, respectful, and sometimes very funny.

Karyn W.  |  Overall Experience 
Clasificación:
4.0

Buildings are a little crowded together but very well maintained and a great staff.

CLYDE F.  |  Overall Experience 
Clasificación:
2.0

Unorganized

Sheryl S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Volver
arriba