Comentarios de los clientes para U-Haul Moving & Storage of Lake St Louis

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Lake St Louis

Clasificación general:

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rich l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patrick K.
Clasificación:

Great Knowlidgible, staff. extremely friendly & personab.... 3rd time using U-Haul, but these Folks were beyond Great.

Mike M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

WILLIAM K.
Clasificación:

Friendly and fast

Deborah W. | Overall Experience |
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We are so glad we chose this UHaul. Employees were excellent.

Bud P. | Overall Experience |
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Robyn is one of the best customer service reps. I have ever met. The staff was also great. Wonderful experience! Sincerely, Bud Paige

James M.
Clasificación:

It was a great experience. Nothing to improve upon.

Keith B.
Clasificación:

The experience was easy to use and everything worked well; however, the employees not wearing masks during the COVID pandemic was unsettling. Why would they risk the health of their customers or alienating half of their customer base by not wearing masks?

Tim P. | Overall Experience |
Clasificación:

Every person I talked to over the course of time was very friendly and helpful. Awesome 👌!! Thank you!

Kathryn D. | First Impressions |
Clasificación:

Staff was helpful and facility was clean.

Scott D. | First Impressions |
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El cliente no dejó un comentario.

MIKE D. | Overall Experience |
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The office staff was very friendly and helpful. Great experience! Facility was very and secure.

David M.
Clasificación:

The app to drop off the van did not work. I tried for 3o minutes to return the van within the website, but it kept telling me there was an error. I was less than happy to waste that time. Otherwise, great!

ANGELA D.
Clasificación:

El cliente no dejó un comentario.

barbara f. | First Impressions |
Clasificación:

Robin was fast efficient and very polite. Thank you for making this a very easy transaction Robin. Sincerely Barbara

Patricia G.
Clasificación:

El cliente no dejó un comentario.

Zach C.
Clasificación:

With online check in, you shouldn't have to go inside to get the key. Defeats the purpose of checking in on your phone.

Doris K.
Clasificación:

El cliente no dejó un comentario.

Daniel B.
Clasificación:

Everything went perfect, from pick-up to drop off , will use this location again, nice friendly people willing to help get you on your way, thanks

Larry P.
Clasificación:

Attendant connecting up trailer did a great job.

Brian C.
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El cliente no dejó un comentario.

Todd H.
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El cliente no dejó un comentario.

Todd B.
Clasificación:

El cliente no dejó un comentario.

Steven E.
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El cliente no dejó un comentario.

Tuan L.
Clasificación:

The lady that helped us at uhaul was very nice. Good service

Michael J.
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El cliente no dejó un comentario.

Jay G.
Clasificación:

You guys are awesome !!!

Rex F.
Clasificación:

Rained during our move , trailer leaked terribly and our bed was ruined , had to throw out.

Ronald R.
Clasificación:

Truck was clean, ran good, good brakes, no problems or issues.

Jason B.
Clasificación:

Robun sure id à sweetheart !!!! Toom personal care of getting things ready. Luv it!! Thanks Robyn

Mark L.
Clasificación:

The staff was great!

Joseph F.
Clasificación:

I rent a trailer every week. It actually would be less expensive to just go buy one, but with this particular U-Haul location, renting is much more feasible and worth it! Equipment is ALWAYS well maintained and the staff is very professional and courteous. The manager of this store, unlike the Cave Springs Store and so many others, does not sit in a closed door office or stand behind a cash register counter. She leads her staff by example-friendly, courteous and professional and willing to do whatever is needed from stocking merchandise to emptying loads, to moving trailers around the lot to hooking them up and sending another happy customer down the road. Rain or shine, she is out working amongst her people and IF their should be any slightest problem, she rectifies it immediately. I go NOWHERE ELSE but this location for all my U-Haul needs in the St Louis area; they are simply THE BEST!!!

David P.
Clasificación:

Excellent customer relations from sraff.

Bonita E.
Clasificación:

The after hours return process is a nightmare. It's also not much more expensive to have a moving company do all the work for you after the uhaul extra mileage and gas charges.

Jennifer S.
Clasificación:

El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

Stephen H.
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El cliente no dejó un comentario.

Brian A.
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El cliente no dejó un comentario.

RICH V.
Clasificación:

Great customer service on my first visit.

Rhonda B.
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El cliente no dejó un comentario.

Pavel A.
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El cliente no dejó un comentario.

James L.
Clasificación:

Quick and easy pickup and had a safe place to leave my vehicle overnight. Thanks so much!

Shelly G.
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El cliente no dejó un comentario.

Ronald B.
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El cliente no dejó un comentario.

Mason L.
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El cliente no dejó un comentario.

Vinay E.
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El cliente no dejó un comentario.

Leo M.
Clasificación:

The two young men who got me ready to go were very polite and helpful.

Dennis H.
Clasificación:

Nothing

EDWARD B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rebekah G. | Overall Experience |
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The staff at this location treat you like family. They are always available to help, and make sure you are well taken care of. Strong 5 stars!

Erica G.
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El cliente no dejó un comentario.

Richard K.
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El cliente no dejó un comentario.

Joseph F.
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This is ABSOLUTELY THE VERY BEST U-Haul facility in the entire United States!!!! Quit looking elsewhere because this is it!!!

William M. | Overall Experience |
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Could not be happier with our experience with UHaul on both ends of our move from OKC to STL and our short term storage in Lake Saint Louis. Excellent customer service all around.

Mark P.
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El cliente no dejó un comentario.

Charles K.
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El cliente no dejó un comentario.

Anthony W.
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El cliente no dejó un comentario.

edward D.
Clasificación:

El cliente no dejó un comentario.

CRAIG B.
Clasificación:

I had to sweep out the trailer floor before use. Very limited selection of uhaul trailers, I prefer units that have the doors that swing open, my only option was roll ups which are a pain. Staff at location were great and no issues with unit during use. Thank you

Denise W.
Clasificación:

Its been a good experience every time I've been there

KIRK H.
Clasificación:

El cliente no dejó un comentario.

Mark P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Bryan W.
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El cliente no dejó un comentario.

Gregory H.
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El cliente no dejó un comentario.

Pamela M. | First Impressions |
Clasificación:

Very nice facility. Yes, I love the service. The employees are super nice.

ruth j. | First Impressions |
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The staff was extremely friendly and helpful.

Jason S.
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El cliente no dejó un comentario.

Brittany L.
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El cliente no dejó un comentario.

TRACY K.
Clasificación:

El cliente no dejó un comentario.

Justin D.
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El cliente no dejó un comentario.

ronald T.
Clasificación:

El cliente no dejó un comentario.

Wilma M. | Overall Experience |
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El cliente no dejó un comentario.

Andrew M.
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El cliente no dejó un comentario.

Michael K.
Clasificación:

Very pleased

James S.
Clasificación:

Looks good to me!

Cecilia W.
Clasificación:

El cliente no dejó un comentario.

Joseph F.
Clasificación:

Have Robyn work more hours; just kidding. This location is THE BEST in the entire country!!

Nicholas S.
Clasificación:

Best Uhaul location ever!

James M.
Clasificación:

Everyone that worked there was friendly and the service was better than I ever could have expected

Timothy F.
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El cliente no dejó un comentario.

Shannon H. | First Impressions |
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El cliente no dejó un comentario.

Timothy P.
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El cliente no dejó un comentario.

Zachary T. | First Impressions |
Clasificación:

-Very clean -easily accessible loading/unloading area for multiple car and truck sizes -The free carts for moving items at the self storage site were a very nice add-on

Jack H.
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El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

matt b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Graham B.
Clasificación:

El cliente no dejó un comentario.

Steven S.
Clasificación:

I was sent to the wrong location; Lake St. Louis instead of Dardenne - LSL said it happens all the time and directed me to Dardenne - 1/2 hour wasted. Trailer I rented previously hauled wood mulch - was not cleaned out for my rental. Staff at both locations were very nice.

Chris T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

edward D.
Clasificación:

El cliente no dejó un comentario.

edward D.
Clasificación:

El cliente no dejó un comentario.

Thomas K.
Clasificación:

El cliente no dejó un comentario.

Darren V.
Clasificación:

I completely forgot to fill the tank because I was in a rush to get to work in the morning. It would have cost me around $50 to fill it but when I got the final bill it turned out to be $124.50 upcharge. Quite excessive doubling the gas price and then charging $30 to fill it up on top of that. Truly Disappointing

Adam F.
Clasificación:

Helpful, but slow.

Debra J.
Clasificación:

Clerk uninterested in my concerns. Rude. Abrupt. This was NOT the location I chose and it made it very inconvenient.

Karl Y. | First Impressions |
Clasificación:

This facility is great !!!!!! Debbie, Tara, Jimmy and staff are always welcoming and so friendly I have used two different facilities in the past six months and this was is soooooo much better than the one in Florissant close to Lindbergh and Florissant Road That one is clean but have issues with one of their staff Members who always seems to plan his incompetence on the weekend to “issues with the computer” Smaller guy who seems always frustrated and not friendly at all like I am bothering him by being there Glad I know longer have to deal with him Courtney at Florissant was very helpful as well. As Alex?(the manager) but as I mentioned the late worker on Saturday orSiunday.....not so much

Angie C.
Clasificación:

We rented 9 pods and a 26” uhaul truck. The two uhaul pod delivery drivers are awesome!! Very professional and kind. My drivers license expired and I noticed it the night before we closed on our new house. My passport was in the pods. Luckily the driver Kevin got there early and hustled to get my pods loaded and delivered just in time for me to find my passport and close on time. I can't remember the woman's name but she was really nice and professional. Very happy with the whole u-pod purchase. The only issue I had was it was hard to get a hold of anyone at uhaul. I put my dates in online but I learned later they weren't secure until you talked to someone but when you tried to call back you could only leave a message with the staff to leave on the desk of the drivers and I wasn't confident the message was being delivered. When I tried to text my driver I didn't get a response. I wasn't entirely sure that was the number but it was the number called from. The date I entered for pick up online wasn't official I guess because when I called to verify since I had heard nothing they said my date wasn't available. That was closing day and we had to get permission from the sellers to drop the pods a day early. It ended up being the original day because they didn't have time to drop the pods off the night before As discussed only earlier in the day and we didn't have permission for early drop off. Considering I booked all this a month in advance all this made my last week a little nerve racking. It worked out but I would suggest an assistant just for the pod drivers. It shouldn't be up to them to arrange appointments and call people back when they are on the road. They should be accountable for showing up and following a schedule. Just my two cents. Thanks for everything!

Collin R.
Clasificación:

El cliente no dejó un comentario.

rich l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Carol W.
Clasificación:

El cliente no dejó un comentario.

brian W.
Clasificación:

Our experience with the UHaul U-Box storage containers for our move was outstanding. The delivery and pickup for both locations was professional and completed timely. I changed the date a couple of times (with ample notice) and it was easy and the employees were courteous and helpful. I would definitely recommend!

mary h. | Overall Experience |
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Everyone I met was very helpful and friendly.

Robert W.
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El cliente no dejó un comentario.

JORDAN G.
Clasificación:

Explain the charge and mileage on the phone when people call to reserve

Daniel H.
Clasificación:

El cliente no dejó un comentario.

Rebecca c. | First Impressions |
Clasificación:

I went to many other storage units that day and this one, hands down, was better quality, clean, and very friendly and helpful staff. That is why I did not hesitate to rent a space.

John J.
Clasificación:

Personnel were very courtesy, facilities very clean, vehicle was ready when promised, and was overall a very good U-Haul experience.

Johnny S.
Clasificación:

My U-boxes arrived early and then moved to a storage area away from the location they were originally delivered to. I was under the impression that the boxes would stay at the original location and it caused me to have to wait 2 days for the boxes to be returned. The mix up caused me some grief but it was corrected in a timely manor and the staff was very helpful in the pickup and return of all four of my boxes in the same afternoon.

Christopher S.
Clasificación:

Someone backed into the van I had rented witch I' did not notice until the next morning, and put a small creace in the drives side back door, most of which I removed with a sink plunger, even with the insurance I paid for it cost me a lot of money for a one day rental, not to pleased with that!!!!!!

Kenneth G.
Clasificación:

El cliente no dejó un comentario.

Dallas J. | Overall Experience |
Clasificación:

The 24 hour phone line doesnt puck up and it just lets the alarm ring forever

Amanda A.
Clasificación:

Very friendly, would definitely recommend. Frank was wonderful!

Timothy D.
Clasificación:

El cliente no dejó un comentario.

Joseph F.
Clasificación:

Find more employees like Robyn and less like Kile. Kile is nice and very respectful, but often he is wandering out in left field. Teach staff to better know the equipment with regards to actual size of a trailer versus what is printed on the trailer and teach them to respect us old guys that are trying to teach them

Evan B.
Clasificación:

El cliente no dejó un comentario.

Jeff B.
Clasificación:

Had to use the after hours drop off. When contacting to inquire on steps needed, the attendant was very friendly and thorough. Drop off was easy and without issue. All check-in documents were emailed to me the following day.

Mary H.
Clasificación:

Everyone was very nice and helpful

David N.
Clasificación:

Just want to give a huge shout out to Theo and his team at Lake StL Uhaul. I only had 1 particular date that our apt would let us move in and it looked like the Ubox may not arrive on time. Thanks to Theo and his team, everything got to CA a day early and I was able to move in on time. Without their professionalism and willingness to see this through, there would have been a big timing problem. Thank you, Theo, for going the extra mile and keeping in contact with me to make this move flawless! Very grateful for your professional service!

Donald H.
Clasificación:

The employee put the wrong return day on the contract. NOT HAPPY.

Jeremy E.
Clasificación:

El cliente no dejó un comentario.

Mark F.
Clasificación:

El cliente no dejó un comentario.

KEITH G.
Clasificación:

El cliente no dejó un comentario.

Susan D.
Clasificación:

El cliente no dejó un comentario.

Joseph F.
Clasificación:

Robin is THE BEST manager/employee U-Haul has in the entire United States!!!

John F.
Clasificación:

El cliente no dejó un comentario.

sunil P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cindi B. | First Impressions |
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El cliente no dejó un comentario.

Paulo Fernando S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mark k. | Overall Experience |
Clasificación:

As soon as I rented locker and gave my email I was inundated with spam emails I can only assume it was from uhaul system not being protected. EXTREMELY ANNOYING

Debbie O. | First Impressions |
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El cliente no dejó un comentario.

Ashli H. | First Impressions |
Clasificación:

The best customer service ever. And so clean which is a plus

Cameron M. | First Impressions |
Clasificación:

I was very disappointed that no employees were wearing masks.

Charles H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Paul P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Barbra B. | First Impressions |
Clasificación:

Everything went wrong. I had already been in there for a half hour and reserved a truck and storage room. When I went to get the truck something went wrong they gave wrong truck out had to wait another 45 minutes to get truck. Then truck was on a quarter tank had to take time to fill it up. Got back they had to change our storage room then our access number was denied. One problem after another. Not sure why it was so difficult . Extremely aggravating! Not a good experience. I will give them another try but if next time is not any better, I will not be back!!

Paul P. | First Impressions |
Clasificación:

Robyn was very friendly and very helpful getting me the correct size storage unit!

Patrick M. | Overall Experience |
Clasificación:

Very friendly and helpful staff.

Steve S. | Overall Experience |
Clasificación:

I hadover $8,000 worth of stuff stolen from there facility and an employee admitted to cutting the lock to my unit well to keep his job he lied about cutting it of course and I filed a report with the insurance company but they said it was denied because there was no proof of forced entry. I'll never recommend or use them ever again

Karen R. | Overall Experience |
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El cliente no dejó un comentario.

Chris C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

lillian m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jenny H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

tom b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

dwyane h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David G. | First Impressions |
Clasificación:

Always very helpful and responsive!

Peggie V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Bob P. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Greg D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David G. | First Impressions |
Clasificación:

All very good.

Kristin F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Thomas S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patrick J. | First Impressions |
Clasificación:

Staff was friendly! Less than 3 miles from my house.

Terri C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christopher J. | Overall Experience |
Clasificación:

I use U-Hauls all over and this manager goes above and beyond. Top self person runs this place.

ryan b. | First Impressions |
Clasificación:

Robin - the GM - was very friendly and super helpful with our move in experience!! I would recommend this facility to everyone and have Robin help them out!!!

Robert M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Erin W. | First Impressions |
Clasificación:

Joseph was SO FRIENDLY and made the whole experience go from nerve wracking to having a peace of mind about the situation. Then the process of actually moving in was so easy. Thanks UHaul!

Donald M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lisa S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Edward l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

STEVEN H. | First Impressions |
Clasificación:

Good experience.

Rodriguez A. | First Impressions |
Clasificación:

keep up the good work

Charles H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

samuel g. | First Impressions |
Clasificación:

store manager exceeded my expectations!

Bret S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

mary h. | First Impressions |
Clasificación:

Joseph was extremely helpful and very polite.

miranda j. | Overall Experience |
Clasificación:

The facilities were impeccably clean. The staff were always more than happy to help with any questions we had. Prices were fair and the payment process very easy. Couldn’t be happier with our experience and have recommended them to many others!

Melissa K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Amy C H. | Overall Experience |
Clasificación:

Everything went like a charm and everyone was friendly and helpful and went out of their way to make things easy for me.

Alandra O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Greg D. | First Impressions |
Clasificación:

Sarah was very helpful on explaining the ins & outs of using the storage facility.

patricia h. | Overall Experience |
Clasificación:

I liked that it was temperature controlled! Paintings would have gotten ruined if not.

debra m. | Overall Experience |
Clasificación:

Overall very satisfied from the time I first rented to the move out...the process was quick and easy and the people who helped me were very friendly and professional.

Chris P. | Overall Experience |
Clasificación:

A very well run business. Everyone was always professional and polite.

Don R. | Overall Experience |
Clasificación:

The facility and staff were great. Had to move location to closer to home.

James J. | First Impressions |
Clasificación:

The process of completing the paperwork for renting a storage unit was efficient. The customer service person did a great job explaining and showing the facility. The property was very clean.

Brittany S. | Overall Experience |
Clasificación:

.

William B. | Overall Experience |
Clasificación:

Robyn's and crew great

Candice S. | First Impressions |
Clasificación:

I can't leave my whole comment cause there is not enough space, go figure! I guess you really don't want to know my expierence!

Mike r. | Overall Experience |
Clasificación:

Great experience

Vicki D. | Overall Experience |
Clasificación:

I lost my key and my brother in law was going to cut off the lock but you wouldn’t let us. I had to pay $5500 to a lock Smith that was the very same thing my brother in law was going to do but you thr

Mary D. | Overall Experience |
Clasificación:

The facility is great. I felt safe going in and out with the secure swipe codes and well-lit halls. Only small glitch was the computer system for payments, etc needs attention/updating.

cathy w. | Overall Experience |
Clasificación:

Friendly People

John G. | Overall Experience |
Clasificación:

This place is very clean. It has great areas to load and unload from trucks,cars and other things. And helpful with utility carts to help load. This is a great place to store your things.

William S. | Overall Experience |
Clasificación:

The best Uhaul facility and staff I have ever dealt with. Everyone from the daily staff to the owner were available and helpful. I definitely will use again if I ever need anything from Uhaul.

Jeremy P. | First Impressions |
Clasificación:

Very nice facility and very secure.

Charles W. | First Impressions |
Clasificación:

Staff was great, particularly young man last name of Bray. The were understaffed for as busy as they were on a Sunday, which I would think would be a prime activity day.

Christopher J. | First Impressions |
Clasificación:

Great facility along with manager

Howard O. | First Impressions |
Clasificación:

Friendly, helpfull people who are very interested in answering your questions

peter c. | Overall Experience |
Clasificación:

Very good service and equipment

STEVEN W. | Overall Experience |
Clasificación:

This location was great. Helpful and friendly staff! I will recommend this U-Haul to everyone I know, thank you! 😀

Ben B. | Overall Experience |
Clasificación:

Had a wonderful experience. Staff and facility were great. Will definitely return if I need storage again.

Mike r. | First Impressions |
Clasificación:

Courteous and fast service

Heather M. | Overall Experience |
Clasificación:

I was very disappointed that Uhaul does not prorate their storage fees. I paid an extra month for one extra day. Otherwise the facility seemed very nice.

Kimberly V. | First Impressions |
Clasificación:

Edward was great! He was very helpful and thorough. Spoke with Robin earlier in the week and she was also extremely helpful. So far a great experience.

peter c. | First Impressions |
Clasificación:

Pleasant knowledgeable help was provided. Genuinely interested in our needs.

Tracy M. | Overall Experience |
Clasificación:

N/A

Travis B. | First Impressions |
Clasificación:

Friendly and knowledgeable customer service personnel.

Steve B. | Overall Experience |
Clasificación:

Safe secure and easy access.

Malik T. | First Impressions |
Clasificación:

Thus was the first time I ever used uhaul personally and the workers at the lake St. Louis location were amazing they helped me with everything that I needed I couldn't ask for a better team to help.

Eric P. | Overall Experience |
Clasificación:

A very good staff and a very good manager.

STEVEN W. | First Impressions |
Clasificación:

New and wonderfully clean facility. Very helpful and friendly staff. Love it!

Steve M. | Overall Experience |
Clasificación:

Staff did a great job.

marilyn A. | Overall Experience |
Clasificación:

I was very happy with everything at this facility. The manager there was personable. She answered every question and she made the experience easy.

Heather M. | First Impressions |
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Clerk Callie friendly and helpful

Kate T. | First Impressions |
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I received exceptional service from start to finish

Marty R. | Overall Experience |
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Robyn and her staff offered superb service. Highly recommended.

Howard O. | First Impressions |
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The crew took great care of all my things. An excellent experience!

David M. | First Impressions |
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Truly a pleasant experience. Professional and friendly.

Stacy R. | Overall Experience |
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Robin is rude.

JAMES F. | Overall Experience |
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Very impressive with the overall service

Greg G. | First Impressions |
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It was an quick and easy transaction.Greg Gramlich

David Y. | First Impressions |
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We've used U-Haul storage facilities before and also have used local storage facility but always come back to U-Haul for the service and convenience even if it costs a little more.

Jared G. | First Impressions |
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I completed everything online and it was super easy. I showed up and the worker was able to get me to the unit quickly. Opened unit and explained everything clearly so was moving stuff in a few min.

deedee l. | Overall Experience |
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The facility was clean, well lighted, easy access for loading and unloading, all staff very friendly, helpful, and personable , going above and beyond many times. I would definitely recommend them!

Don R. | Overall Experience |
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All the staff were great. Great place to store and rent equipment. Glad they built in the area.

rick a. | First Impressions |
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Very clean and modern facility with a lot of extra services and conveniences ! The representative was also very nice , courteous and helpful.

Kelly C. | First Impressions |
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Very friendly staff and management. They were very patient with my indecisiveness and accommodating. Very clean too!!!

Damon B. | First Impressions |
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Everything went smoothly and the staff were friendly and very helpful.

Joshua P. | First Impressions |
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Very clean! Employees were very nice

Morrison H. | First Impressions |
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Very friendly, informative, walked me to storage entrance, showed me how to gain access, walked me to the unit, super clean! If you were in a movie and wanted a secret office, this is it! C Peterson

Tobias S. | First Impressions |
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Sara was very helpful

william S. | Overall Experience |
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The people from the Lake St. Louis site were the best. They were prompt, friendly,and knew what they were doing. Excellent service.

juile D. | First Impressions |
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Quick qnd easy proc3

krista j. | First Impressions |
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Excellent customer service! I would highly recommend this location for truck rental and storage options.

carol L. | First Impressions |
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Thank you for everything!

Norman S L. | Overall Experience |
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u-box delivered on time. pick-ed up on time. all staff were highly responsive. I was never at the facility so questions related to maintenance, cleanliness, security, and lighting are moot

Teresa S. | First Impressions |
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Very clean and safe facility.

Eric P. | First Impressions |
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All of the people at the Lake of St. Louis U-haul office were very helpful and very polite.

THOMAS W. | First Impressions |
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Well knowledgeable and professional staff.

deedee l. | First Impressions |
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Robyn was very professional and personable, I was given a tour explaining the process. The storage facility was very clean and has all the accommodations needed for load in and out.

Vince S. | First Impressions |
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Very good customer experience. No complaints.

Robert L. | First Impressions |
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Wonderful service & convenience.

KARON D. | Overall Experience |
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Had no problems

judy k. | Overall Experience |
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I was under the impression I would be given the 1 month free promotion only to be told after I committed to the storage contract that it only applied to one way rental servives.

tracy k. | Overall Experience |
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We can't say enough about the customer service that we received! Chantel was so wonderful to work with! We will definitely use your service again in the future :)

tracy k. | Overall Experience |
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CHANTEL & SARA WENT ABOVE AND BEYOND! We felt extremely comfortable and happy with them!!

tracy k. | Overall Experience |
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Chantel and Sara were above amazing!!! Excellent communication and excellent customer service!!!! It was worth every penny!

Betty F. | Overall Experience |
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Staff and facility were top notchef

denise m. | Overall Experience |
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I will be bragging on you for sure!!!

John O. | Overall Experience |
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U-box check out was a nightmare. 20 minutes for employee to navigate the computer system and had to call someone. Address is confusing. Angry my box was moved here without notification from St. Charle

carol k. | Reservation |
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The service was excellent. Jack Hollie was very helpful and efficient.

Tom Y. | Overall Experience |
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Drop off and pick up of the u-boxes were top notch! Thank you!

John L. | Overall Experience |
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Great experience I would highly recommend that facility

Cari C. | Reservation |
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Clean and great location

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