Comentarios de los clientes para U-Haul Moving & Storage of Lake Square

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Lake Square

Clasificación general:

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doug M.
Clasificación:

El cliente no dejó un comentario.

MICHAEL B.
Clasificación:

El cliente no dejó un comentario.

Michael F.
Clasificación:

El cliente no dejó un comentario.

Gene S.
Clasificación:

El cliente no dejó un comentario.

Thomas P.
Clasificación:

El cliente no dejó un comentario.

JORGE T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

gary W.
Clasificación:

El cliente no dejó un comentario.

janice m. | Overall Experience |
Clasificación:

Being required to purchase a padlock there was a real issue for me. I had a padlock but was told I had to purchase one from them. I hope I don't ever have to use this facility again

JOSEPHMASON P.
Clasificación:

Check in was very personable!

Louis H.
Clasificación:

El cliente no dejó un comentario.

Alan W.
Clasificación:

Quit trying to rip people off

Dale T.
Clasificación:

El cliente no dejó un comentario.

Roy C.
Clasificación:

Can not open my final receipt. Please advise.

LESLIE A.
Clasificación:

This is the only U-Haul installation I could turn in the trailer. As large as The Villages is, there are no U-Haul locations that would accept my return. Therefore I again drove an additional 40-45 miles round-trip. I intend to rent a trailer (4'x8') again in the Spring, but I hope I am not forced to drive to Clermont, Fl again as I did last year. There are so many locations closer to the Villages.

MARK S.
Clasificación:

El cliente no dejó un comentario.

Greg S.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

Larry G.
Clasificación:

El cliente no dejó un comentario.

Mark T.
Clasificación:

El cliente no dejó un comentario.

Thomas E.
Clasificación:

El cliente no dejó un comentario.

Rafael F.
Clasificación:

Very attentive no matter how many people were there waiting. Took care of everybody including myself right away .. Took trailer in tell me where to Parkette checked it out paperwork in hand ready to go in less than five minutes. Very professional..... Hi personally did not like the difference in cost ,,,,A month ago I rented the same trailer to go north. And you're only cost me $100. A cost me almost $500 to come back down to Florida which. I thought was overpriced.

RHONDA L.
Clasificación:

El cliente no dejó un comentario.

jon C.
Clasificación:

Could never get to my storage unit located in storage shed E 105 because the company always put their U-Haul trailers at the corner of that building so you could never drive down and make that turn around the storage shed I had to ask them to move it so we could unload from our storage unit and they were not helpful at all yet our rate was the same as everyone else's for a 10 x 10 storage unit.

STEPHEN S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL C.
Clasificación:

El cliente no dejó un comentario.

ROGER WAYNE K.
Clasificación:

El cliente no dejó un comentario.

Trevor S.
Clasificación:

El cliente no dejó un comentario.

Frank C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

lyle Z.
Clasificación:

get the contract info correct and be able to print the correct contract

janice M.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

Manager did not know how the braking on the 6x12 trailer worked. Would be good if she found out after being at Uhaul for 9 years..

Peter M.
Clasificación:

Very nice people and great service

JOHN J.
Clasificación:

El cliente no dejó un comentario.

karl T.
Clasificación:

El cliente no dejó un comentario.

Rebecca L.
Clasificación:

I was sent to a location much farther away than necessary. I passed two other uhaul rentals along the way. Then at the designated location they could not refund my cash deposit. I was sent to the second location, even farther away. All of the staff I met were nice, but the drop off location was bad. I will use uhaul again someday, but this is something y'all can improve.

James S.
Clasificación:

El cliente no dejó un comentario.

Todd B.
Clasificación:

El cliente no dejó un comentario.

JAMES N.
Clasificación:

El cliente no dejó un comentario.

Clayton R.
Clasificación:

El cliente no dejó un comentario.

William K.
Clasificación:

El cliente no dejó un comentario.

Khristal J.
Clasificación:

Staff was very friendly.

Dewayne M.
Clasificación:

great personel and job performance

Wesley G.
Clasificación:

El cliente no dejó un comentario.

janice M.
Clasificación:

El cliente no dejó un comentario.

Lawrence C.
Clasificación:

I rented 54 shipping blankets the blankets removed some of the finish off the furniture what is used in the manufacturing of these shipping blankets? Seems there is a chemical reaction between blanket and furniture!

John W.
Clasificación:

I think U-Haul needs to staff these large dealerships with more qualified employees. I had a good experience here but I think the qualified staff was not being assisted by new or under-qualified staff. This location needs more qualified people.

JAMES B.
Clasificación:

El cliente no dejó un comentario.

Kimberly N.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

jody B.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

Nothing

Ronald C.
Clasificación:

El cliente no dejó un comentario.

WILLIAM W.
Clasificación:

Told to drop off at Lady of Lake location 1/2 hour from my location. Lady of Lake would not accept. Manager was very unprofessional and rude. Had to drive an hour to Leesburg to drop off. Manager professional. Very bad customer service from corporate.

THOMAS B.
Clasificación:

Great job

MALLERIE L.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

El cliente no dejó un comentario.

BERNICE V. | Overall Experience |
Clasificación:

I had mice problems and some of my things were damaged.

BENNY T.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

El cliente no dejó un comentario.

Mark B.
Clasificación:

El cliente no dejó un comentario.

Delilah P.
Clasificación:

El cliente no dejó un comentario.

Richard T.
Clasificación:

El cliente no dejó un comentario.

Russell G.
Clasificación:

El cliente no dejó un comentario.

MARTIN K.
Clasificación:

The manager went above and beyond to make the rental great

Dwight S.
Clasificación:

Keep it up!

DEBRA M.
Clasificación:

Pickup location staff and drop off staff were professional and informative. Get job!!!

louise B.
Clasificación:

The staff was extremely friendly, knowledgeable and helpful.

Tiffany M.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

El cliente no dejó un comentario.

Gary S.
Clasificación:

El cliente no dejó un comentario.

Barbara E.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

Catherine is the best. Went out of her way to make things happen. You are lucky to have great staff. Thank You Mike

James Y.
Clasificación:

Friendly and reasonable

David C.
Clasificación:

This is a superbly run facility, with competent, knowledgeable, and friendly staff. If it had been anything less, with the experience I had with the pick-up location, as a business owner who actually owns a very nice, tandem-axle trailer, I would never use U-Haul again.

Mark L.
Clasificación:

El cliente no dejó un comentario.

DIONELLI C.
Clasificación:

I had the worst experience in my life with this rental i was supposed to pick up a trailer and drove more than 3 hours to get an equipment that i didnt want . The 4 hr trip became almost 14 hrs and had to spend over $300 to get home 3 locations and didn't get what i needed

Mark C.
Clasificación:

El cliente no dejó un comentario.

Jason K.
Clasificación:

El cliente no dejó un comentario.

Alcides M.
Clasificación:

Katherine was phenomenal. She runs a tight ship. Great raport with customers and super friendly. Provided me with excellent tips. Totally recommend it!

Jodee F.
Clasificación:

El cliente no dejó un comentario.

DAVID BRIAN G.
Clasificación:

The new manager (I unfortunately missed her name) is terrific! Super helpful and real sweet.

JOHN L.
Clasificación:

Accepted the trailer even it wasn't their drop off.

SHERIF G.
Clasificación:

El cliente no dejó un comentario.

Richard J.
Clasificación:

El cliente no dejó un comentario.

Debra N. | Online Move In |
Clasificación:

Jeremy was awesome he went above and beyond with helping me with another storage unit ! Exceptional customer service

Stephanie T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN B.
Clasificación:

El cliente no dejó un comentario.

LARRY K.
Clasificación:

El cliente no dejó un comentario.

MARK J.
Clasificación:

The customer service representative at this location kept me waiting for an extreme amount of time. I waited approximately 5 minutes inside of this location with any employees present. Also, there was an unwanted odor emitting from the bathroom. The bathroom door was open and it appeared someone used the toilet but did not flush it.

Sandra G.
Clasificación:

I started my move in Virginia. My U boxes arrived late (Uhaul cancelled on me 3 times). When they did arrive they were so close together I couldn't open the doors. After calling they did come and move them didn't have the things I ordered. They were picked up later than planed and than Leesburg wants to charge me rent. The boxes never left Virginia until the 19th of August and I got all unloaded before the 19th of September. I don't owe Uhaul anything. I called to have them loaded on a trailer and then when I would go to pick them up had to wait. I will never use it try to tell someone else to use Uhaul. In my thoughts Uhaul owes me a refund.

david L.
Clasificación:

El cliente no dejó un comentario.

amy V.
Clasificación:

Ok so the place is nice the truck we rented was no good it had mechanical issues. On top of the truck breaking down this place does not currently have a manager!! So we had to pay for a truck we never got to use!! Soooo nit a happy customer

Elizabeth A.
Clasificación:

El cliente no dejó un comentario.

david L.
Clasificación:

El cliente no dejó un comentario.

William F.
Clasificación:

El cliente no dejó un comentario.

Stephanie T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Peter M.
Clasificación:

Have employees wear a mask during Covid

Faye A.
Clasificación:

They seemed a little short staffed, but Kim still did an amazing job and was super friendly and Informative!

Richard H.
Clasificación:

El cliente no dejó un comentario.

Elizabeth M.
Clasificación:

El cliente no dejó un comentario.

Todd H.
Clasificación:

Nothing, excellent..

Daniel T.
Clasificación:

El cliente no dejó un comentario.

minoo M.
Clasificación:

El cliente no dejó un comentario.

Margaret P.
Clasificación:

El cliente no dejó un comentario.

Diana D.
Clasificación:

Everything was excellent. Great truck, great rates, and friendly professional customer service.

Hector F.
Clasificación:

El cliente no dejó un comentario.

Jose M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

shannon f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MARIA D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JENNIFER P. | Overall Experience |
Clasificación:

The manager is rude and tried to charge me extra charges for no reason

Cheryl K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

gary j. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Thomas G. | Overall Experience |
Clasificación:

From bringing our personal items from the Chicago area here to Leesburg in two X-Boxes and then transferring them to two climate- controlled storage units while we found a home in the area, and finishing with the moving company having no problem loading everything up and bringing it to our new home, I could not be happier with U-Haul. Alexandrea here at the Leesburg facility was very friendly, helpful and professional in every aspect. For example, she used the forklift to move our two X-Boxes closer to the storage units door to save us time and steps with the unloading. I have given many recommendations already for using the U-Haul methods in moving. Thank you!

Paul S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

melissa b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jose M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William L. | Overall Experience |
Clasificación:

Very helpful. Even recommended a great guy to help move larger items.

Arthur E. | First Impressions |
Clasificación:

Great experience

Sandy R. | Overall Experience |
Clasificación:

The staff was extremely helpful to me during my move not only did I come at a bad time during a Corona upright but they were so friendly they help me with so many things and I most definitely will use them again and tell others I was extremely satisfied and happy with the service from U-Haul and I thank the people there so very much for helping me

Thomas q. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carmen O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Erika W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

steven b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeffery S. | Overall Experience |
Clasificación:

Skye and Alexandria are great. They took good care of my storage and I am grateful!

Roberto L. | Overall Experience |
Clasificación:

Great customer service

Ja-Hiya H. | First Impressions |
Clasificación:

The manager at this is incredible she works with you and she’s very well trained.

Gary C. | Overall Experience |
Clasificación:

Broken outside door on E unit took too long to fix.

Barbara B. | Overall Experience |
Clasificación:

Karl was very friendly and he made me feel extremely comfortable. He went out of his way to assist me to the best of his knowledge and he did a great job.

James O. | First Impressions |
Clasificación:

Everyone there were, polite, joyful, accommodating, they were the best U-Haul store that I've been too. excellent in every way. The only problem I saw was, the soft floor in the 10X10's.

MAry J. | First Impressions |
Clasificación:

The associate was very helpful

New Directions H. | Overall Experience |
Clasificación:

Great Staff and Facility.

Happy Manatee A. | Overall Experience |
Clasificación:

i never have any problem there, great and cordial customer service

Paul H. | Overall Experience |
Clasificación:

Friendly competent staff.

BONNIE V. | First Impressions |
Clasificación:

Thankyou. You went over and above trying to get me a different truck

PRESLEY T. | Overall Experience |
Clasificación:

Had no issues. Served our purpose well!

Paul S. | First Impressions |
Clasificación:

Excellent.! Returned moving truck and rented a storage space-excellent people!

Jeremiah p. | Overall Experience |
Clasificación:

Your staff and associates were very professional and helpful in assisting me with any questions that I had with my unit. Thanks Jprimus

Linda K. | First Impressions |
Clasificación:

Clean, well organized, easy to get to storage unit, easy return of truck and trailer. Brady Rome was very pleasant. I would definitely recommend this location for moving and storage.

Dennis A D. | First Impressions |
Clasificación:

Everything was handled quickly.

Haran K. | Overall Experience |
Clasificación:

Have a sturdier automatic gate

Gertrude M. | First Impressions |
Clasificación:

Professional staff and friendly

david s. | Overall Experience |
Clasificación:

Nice people very helpful

Susan J. | First Impressions |
Clasificación:

Very quick and friendly service with lots of available options.

KENNETH F. | Overall Experience |
Clasificación:

I have been a customer for several years and more than pleased with the way the facility has been run.

david s. | First Impressions |
Clasificación:

Quick service

Timothy G. | Overall Experience |
Clasificación:

The access gate to enter thru with a pass code was open 24-7 when I went there early one morning the gate was wide open and appeared to be not working, which means any one could enter the facility

Barbara B. | First Impressions |
Clasificación:

Jeret and the other staff was very nice, but the storage unit sizes are misrepresenting and should not be charged the same price, because that’s misinforming and cheating with the prices.

William B. | Overall Experience |
Clasificación:

Great service as usual.

KATHRYN P. | Overall Experience |
Clasificación:

None

Sonja T. | Overall Experience |
Clasificación:

Everyone was very nice.

Sonja T. | First Impressions |
Clasificación:

Great people, very friendly.

CORRIE S. | First Impressions |
Clasificación:

Everyone was very professional and extremely helpful . The truck was an excellent choice to make our move easier. Everything thing went smoothly which is s good thing because moving is stressful!!

Robert Z. | First Impressions |
Clasificación:

workers were friendly and the process was quick. Just what I was looking for.

florence m. | Overall Experience |
Clasificación:

.

Mary H. | Overall Experience |
Clasificación:

We enjoyed doing business with U haul. Have recommended them to many people.

brittany b. | Overall Experience |
Clasificación:

Staff was on point.

Krystal r. | Overall Experience |
Clasificación:

I used a climate control storage for a year w/ Uhaul for my business. It was always clean & easy to access. They provided carts to take my stuff in & out of the facility. I'd recommend Uhaul.

Donald T. | Overall Experience |
Clasificación:

My Container arrived on time and nothing got damaged along the way. When I emptied the container and called to have it removed, they came in a timely manner.

Linda D. | Overall Experience |
Clasificación:

My storage unit was on the fence side so when we had to load our stuff we had to walk it all the Way down to the end of the unit . Our truck and trailer could not get in their area is too narrow .

Chevis D. | First Impressions |
Clasificación:

Very happy no problems

Harrison E. | First Impressions |
Clasificación:

They were very friendly and helpful. I would use them again

Ernstine T. | First Impressions |
Clasificación:

Very helpful and informative. Thank you for your service.

NATHANAEL F. | Overall Experience |
Clasificación:

We closed a bank account & attempted to update the new account on website. Website would not save new info and caused a few late charges. Had always had auto charge before. Otherwise good experience

Jim M. | Overall Experience |
Clasificación:

Will use U-Haul again when necessary.

Jim M. | First Impressions |
Clasificación:

Timely service and the facility is very clean.

robert S. | First Impressions |
Clasificación:

Very helpful and friendly service

CHRIS C. | Overall Experience |
Clasificación:

.

Linette C. | Overall Experience |
Clasificación:

Easy check in and check out. Thank you for reminder of up coming payment due. Everyone very friendly and polite.

David E. | Overall Experience |
Clasificación:

Completley Satisfied.

Vito L. | Overall Experience |
Clasificación:

Our Ubox was stored here and then delivered to our home. Alisa, the person responsible for the delivery provided exceptional communications and prompted delivery. Thank you.

John R. | Overall Experience |
Clasificación:

Very professional. Ihave recommended others .

florence m. | Reservation |
Clasificación:

The customer service, store, and storage areas were extremely clean and organized.

SANDRA R. | Overall Experience |
Clasificación:

U-Haul made my move easy. EXCELLENT helpful and friendly service from beginning to end. Thank you.

kathleen w. | Overall Experience |
Clasificación:

Was never in the facility but everything else was great. Only marked all the questions because it wouldn't let me submit otherwise.

Terry W. | Overall Experience |
Clasificación:

A+

Sherry L. | Overall Experience |
Clasificación:

Brady and the staff were all very helpful starting from my reservation, storage, & towing needs as well as getting me checked in and out quickly. They made my move less stressful. Thank you!

Donna H. | Reservation |
Clasificación:

The staff was very courteous and helpful.

David B. | Overall Experience |
Clasificación:

When we first signed up the lady was not only very nice but went out of her way to help us.....yesterday when I went into the office to check out....I was greeted but the man never stopped what he was

Greg P. | Reservation |
Clasificación:

Only problem is that pulling car trailer on 26 foot truck is very hard to find gas pumps to pull into. And it seemed under powered. A Diesel fill up at truck stop big rig pumps would be very easy

regina o. | Overall Experience |
Clasificación:

I was satisfied with my two UHaul locations, my UBox and my two movers. I had brought things from CT to FL. My only negative would be that I wish the UBox came in various sizes or that it was bigger.

jimmy a. | Overall Experience |
Clasificación:

Everybody was real nice especially Eddie.

Sharon M. | Overall Experience |
Clasificación:

Would recommend to anyone

Cheryl M. | Overall Experience |
Clasificación:

Happy with service. Friendly & knowledgeable staff

Arnold K. | Reservation |
Clasificación:

I won't have been able to complete moving everything into storage if it was not for the help that I received from the staff. I want to Thank you all again

TIMOTHY E. | Overall Experience |
Clasificación:

We had some ants that infested our belongings in the storage locker. Brady worked with us and was very fair with the outcome. Will continue to do business with that facility

Jerry B. | Reservation |
Clasificación:

Do not leave any extra gas than what you started with, they do not give refunds!

Betty E. | Overall Experience |
Clasificación:

Wonderful

michael m. | Overall Experience |
Clasificación:

Thanks Brady & Edward they were great

michael m. | Reservation |
Clasificación:

great place nice people Brady very helpful

LAVONNE D. | Overall Experience |
Clasificación:

Location was convenient and personnel were friendly and helpful

Patricia H. | Overall Experience |
Clasificación:

U haul did what was promised. Dropped off box. Delivered early. Had box out and waiting to be in loaded

Angela M. | Reservation |
Clasificación:

Staff went above and beyond to make sure I was taken care of and satisfied.

Sheila D. | Reservation |
Clasificación:

Very helpful and courteous!!!!

GILBERT P. | Overall Experience |
Clasificación:

Very well stocked, clean and convenient facility. Staff was very friendly and helpful.

Matthew B. | Overall Experience |
Clasificación:

Excellent service

Ebonie S. | Overall Experience |
Clasificación:

Very friendly and professional staff. Clean unit and facility.

Michelle O. | Overall Experience |
Clasificación:

Allison and Kim from Ocala office We're exceptional handling the logistics and communication which was very helpful during my long distant move. The Uboxes provided enough space for for things.

Francis M. | Overall Experience |
Clasificación:

Wish I could leave good feedback, But we had dead RATS is the unit and had to discard many items do to rats living in boxes, etc. Personally, would not use there storage again. Francis.

Yvonne E. | Overall Experience |
Clasificación:

First time using U-HAUL BOX and would recommend to anyone to do the same it was a good decision the price is right and so is the service.

Kyaw M. | Overall Experience |
Clasificación:

Excellent service.

John R. | Overall Experience |
Clasificación:

Amazed this place stays in business. Employee turn over was constant. IF someone was available they did not know how to help. Prices were constantly being raised but service was getting worse.

anthony d. | Overall Experience |
Clasificación:

Excellent location, facility, and staff. I highly recommend it to all.

Cynthia F. | Overall Experience |
Clasificación:

One negative: storage (outside 10x10) began to have worms eat through the plywood flooring. I know they were worms because I saw them retreat when I opened the door. Luckily, I was moving out anyway.

Tia S. | Overall Experience |
Clasificación:

Facility was clean, they meet our needs

Arthur M. | Overall Experience |
Clasificación:

Staff was very nice, helpful and friendly. They got me in and out quickly.

Christopher N. | Overall Experience |
Clasificación:

Chris seemed to always be there and was helpful during my transition from the north.

No se han enviado comentarios para esta ubicación.

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