El cliente no dejó un comentario.Eric S.
Customer Reviews for U-Haul Moving & Storage of Lake Hallie
Chippewa Falls, WI 54729
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ronald K.
El cliente no dejó un comentario.Timothy Z.
El cliente no dejó un comentario.Eric M. | Overall Experience
El cliente no dejó un comentario.Cindy P.
El cliente no dejó un comentario.Randall P.
Very convenient, friendly people. Very prompt and courteous service. Yes we had a very nice experience. Only thing that would have made it better is if they moved it for us Janet T.
Very efficient! Thank you!Peggy K.
El cliente no dejó un comentario.Jeremy K.
El cliente no dejó un comentario.Michael B. | Online Move In
Very pleased with the no contact needed pickup and drop off!Ivy J.
The two that I dropped the trailer off to were wonderful and helpful.KRISTI W.
El cliente no dejó un comentario.Denise G. | Overall Experience
El cliente no dejó un comentario.Larry P.
Very friendly staff on pickup and return. Highly recommend this location!JAMES P.
El cliente no dejó un comentario.Jeanine S.
El cliente no dejó un comentario.Joyce A.
El cliente no dejó un comentario.Evelyn P.
El cliente no dejó un comentario.Erin K.
El cliente no dejó un comentario.Fromheretotheret J.
El cliente no dejó un comentario.Chris F.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Megan M. | Online Move In
All the staff were fantastic but Paul and Sammie were so greatAlycia W. | Overall Experience
El cliente no dejó un comentario.Joel C.
I liked that my stuff was always watched and nothing damaged I liked that you could access the storage anytime and it was very reasonable for a month very excellent place to store your stuff 🙂Kyle R. | Overall Experience
El cliente no dejó un comentario.Aaron R.
El cliente no dejó un comentario.Kyle J.
I can't remember the employees name but I have been there many times and he's always working and is amazing!Adam P.
El cliente no dejó un comentario.Mikel P.
El cliente no dejó un comentario.Kate R. | Overall Experience
Very friendly and helpful, but a little short on manpower.jerry w. | First Impressions
El cliente no dejó un comentario.RANDALL P.
Units did not have a lock inside the unit as advertised. I rented a 10' x 15' unit but ended up getting a 5x10 and 10x10 unit. Units are smaller than advertised and one unit has a column in the corner that further reduces the use of the space. Side wall supports further reduce space.Larry S. | Online Move In
Vary helpfully employees. I honestly feel like there's no improvement neededMATTHEW E.
El cliente no dejó un comentario.Jonathan N.
El cliente no dejó un comentario.Brad E.
Unprofessional associate helped us get uhual, online self check in kept glitchingAllen Y.
El cliente no dejó un comentario.Austin H.
El cliente no dejó un comentario.Michele O.
El cliente no dejó un comentario.Melanie K. | Overall Experience
Location was perfect and helpful and gave good info for contact regarding truck issues.Chad T.
El cliente no dejó un comentario.Peter M.
Smooth sailing. No problemsDaniel O.
El cliente no dejó un comentario.Paul L.
El cliente no dejó un comentario.Scott L.
Excellent experience renting from this Chippewa Falls facility! Clean, organized, secure and the management team is extremely efficient, friendly and went out of their way to help in anyway they could! Check in & check out was quick and seamless. Great job!Sharon K. | Overall Experience
El cliente no dejó un comentario.darren f. | Overall Experience
El cliente no dejó un comentario.KEVIN Z. | First Impressions
GreatJosh H. | Overall Experience
Very easy check in and outRICHARD K.
El cliente no dejó un comentario.Todd H.
My experience with the people in the stores was great. However my overall experience was terrible. It was all caused by being forced to use online an your call center incompetent, not caring, and very misleading. I will be sending a detailed complaint to your corporate office soon. I will never suggest anyone to you as a provider. I will also share my experience with thousands of clients and associates. Regards Raymond MorganRAYMOND M.
El cliente no dejó un comentario.Philip J.
Employees are rude and unprofessionalShon D.
El cliente no dejó un comentario.PETER M.
El cliente no dejó un comentario.Tracy E. | Overall Experience
When you damage anyone's vehicle, good customer service IS RESPONSIBLE AND OWNS UP TO THE DAMAGE. Good customer service TAKES CARE OF A UHAUL LOYALIST. I've put 3 UHAUL hitches on my vehicles over the years and rented. Good customer service DOES NOT BRANDISH THE CUSTOMER OF BEING AT FAULT while creating possible scenarios the customer supposedly did for the DAMAGE UHAUL DID. Good customer service LEADS WITH INTEGRITY AND CHARACTER from a top level down. This is not what I've experienced from this international company.Kim C.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.Jacqueline R. | Overall Experience
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Faith P. | Overall Experience
Nothing!!! Everyone that works there is always happy friendly and ready to with what you need!!! I never go to any other U-Haul!!! Thanks for being so great!!!!Dora B.
He was quick and efficient and credited my boyfriend's debit card for the dolly that we didn't get!!Jacob N.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.KURTIS D.
El cliente no dejó un comentario.Brian M. | First Impressions
El cliente no dejó un comentario.Eric F.
El cliente no dejó un comentario.Albert S. | Online Move In
Sami made the whole experience very easy and interacted with us, which I consider part of excellent customer service!! Not only did she thoroughly explain everything and make sure I understood how I was able to use my code to enter, she related to us as people as well & joked around & laughed. Excellent service all around!!!Ami E. | First Impressions
Paul Z was very friendly and so helpful. everything went smoothly with his assistance. Thank You so much for your help Paul and great kindness.It was very much appreciated! i also want to comment on the location. it was perfect! I will use U-haul again, if necessary, for my moving needs. Wonderful experience overall!JANELLE D. | Overall Experience
El cliente no dejó un comentario.Chad L.
El cliente no dejó un comentario.Nathan E.
We just looked at our situation and we could save $900 a year and felt we could fit everything in our garage and still park cars. Then finding out a day later rates were going up only made our decision easier. Very nice facility, very clean and professional.Jeffrey K. | Overall Experience
El cliente no dejó un comentario.Jim K.
Was billed for July storage charge on 25 June 2022. Moved out of 5 storage lockers 28 June. Was told they do not pro rate storage charges so I paid for a month of storage on 5 lockers that I am no longer storing anything in. Thanks uhaul .Ernest H. | Overall Experience
If I find myself in need of storage again, I will definitely look to you firstCarolyn C. | Overall Experience
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Maureen L.
El cliente no dejó un comentario.Faith O.
Free coffee and waterDouglas H.
We were left without a storage unit and had to downsize. Reserved a storage unit months in advance to get told there was not one for us. Did not get a discount or money off.Alexis G. | Overall Experience
No staff there when we dropped it off.HEATHER M.
El cliente no dejó un comentario.Paul F.
I would have kept my storage unit but with the price increase I just didn’t think that the value of keeping it and paying a higher price was worth it.jason J. | Overall Experience
El cliente no dejó un comentario.Zachary P.
Counter staff member was very friendly and professional!Michael I.
El cliente no dejó un comentario.Jonn B.
El cliente no dejó un comentario.Laura R.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Patrick T.
El cliente no dejó un comentario.JAMES K. | Overall Experience
El cliente no dejó un comentario.Philip S.
El cliente no dejó un comentario.Charlotte C.
El cliente no dejó un comentario.JOSE S. | First Impressions
El cliente no dejó un comentario.Nathan E.
El cliente no dejó un comentario.Jameson C. | Overall Experience
El cliente no dejó un comentario.Chad Y.
El cliente no dejó un comentario.Bob S.
El cliente no dejó un comentario.Jonn B.
El cliente no dejó un comentario.Richard N.
El cliente no dejó un comentario.Terrence M.
Service was very good on the pick up and the return.Joseph B.
William very nice, great to work with.Buck R.
El cliente no dejó un comentario.blake N.
Very Great CommunicationCOREY H.
Garry was excellent. Went above and beyond to make the experience a good one.Michelle S.
El cliente no dejó un comentario.RHONDA W.
Great staff at this location, knowledgeable, friendly, and helpful.FRANK Y.
El cliente no dejó un comentario.Donald C.
Uhaul made it easy for us and will use again in the future! ¡Gracias!Karen H.
The two gentlemen that I worked with were very rude. The first one, when I scheduled my truck was getting very upset because I was asking simple questions. When I returned the truck, the second guy was sweating left and right, and charged me for driving 80 miles when I couldn't have drove more than 50.Sam W.
A good experience all around!ervin W.
El cliente no dejó un comentario.Leanna N.
El cliente no dejó un comentario.Katherine H.
There were no long lines and I was helped immediately and the process was very smooth.Hollie C.
Unprofessional guy behind the counter. I think he was training someone at the time.Jonathan F.
i was charged an additional day of rental as i was 1 hour past 24 hour check in. i picked the tuck up on 5/28 at 8:15 a.m., receipt stated i had to drop if off by 7: a.m. on 5/29 the drop off location was not even open until 10 a.m. was still charged additional $60.60, i rent from your business a lot, never had an issue like like, horrible business model RIP OFF!!!Gerald T.
Great Staff / Great Trailer!!Mitch B.
Always personable and professionalFaith O.
El cliente no dejó un comentario.Don W.
El cliente no dejó un comentario.Tristan J.
El cliente no dejó un comentario.Joe F.
El cliente no dejó un comentario.Beth B. | First Impressions
El cliente no dejó un comentario.Steven B. | First Impressions
The only complaints I have is how far we had to cart our things to our unit. For us personally, it was very inconvenient as I'm putting almost an entire household in storage. The other complaint I have is a couple of times we came to our unit, there was someone sleeping in a vehicle parked inside the garage.MCKINLEY L. | Overall Experience
El cliente no dejó un comentario.Randy J. | First Impressions
The storage unit had another tenants stuff in it when we opened it, as well as garbage. We had to clean it before we could use it.RENEE E. | First Impressions
El cliente no dejó un comentario.Richard D. | Overall Experience
Always felt very safe even though I was by myself sometimes. There were always carts available to use no matter how many people were there. Nice to be indoors with bad weather outside. Nice out guy was very nice.Paula Y. | Overall Experience
Very professionalWanda G. | Overall Experience
.Tim T. | Online Move In
I'm very surprised and happy with my decision to choose you to store my belongings.Dean O. | Online Move In
El cliente no dejó un comentario.Amy B. | Online Move In
I love the fact that my belongings are safe and secure and protected from to the weatherRichard S. | Online Move In
El cliente no dejó un comentario.Nona Z. | Overall Experience
El cliente no dejó un comentario.John K. | Overall Experience
Thank you very muchJohn M. | First Impressions
Thanks Terry! Thanks Paul!Kristine B. | First Impressions
El cliente no dejó un comentario.Linda H. | Online Move In
Was exactly what I needed.David H. | Overall Experience
El cliente no dejó un comentario.Nancy P. | Overall Experience
El cliente no dejó un comentario.Paul N. | Online Move In
El cliente no dejó un comentario.William D. | Overall Experience
Very helpful and very clean office area and storage unit very clean alsoNancy P. | First Impressions
El cliente no dejó un comentario.Marritta H. | First Impressions
El cliente no dejó un comentario.david g. | Overall Experience
Wasn't quite sure what to do, so had to find someone and ask. And I set the alarm off, but it wasn't a problem and the person I talked to was super helpful and friendly. It is sooo easy to use!!Michele K. | Online Move In
El cliente no dejó un comentario.Monty H. | Overall Experience
El cliente no dejó un comentario.Jeanene G. | First Impressions
Clean well lit and secure. Priced well to boot!Douglas O. | Online Move In
El cliente no dejó un comentario.David H. | First Impressions
El cliente no dejó un comentario.Debra F. | Online Move In
My only issue was that the width of the 5x10x10 door was considerably narrower than 5 feet. It made it very difficult to get a couch through the door with a wall right across from it. Other than that, everything was great; love the indoor storage.Diane V. | Online Move In
El cliente no dejó un comentario.Nona Z. | First Impressions
El cliente no dejó un comentario.Sam S. | First Impressions
Thanks to both Paul and Greg for all that you did in helping me!! I really appreciate it!!Chad P. | Overall Experience
El cliente no dejó un comentario.Bruce K. | First Impressions
El cliente no dejó un comentario.Shawn L. | Overall Experience
El cliente no dejó un comentario.Lisa B. | Overall Experience
Except the leak which got my stuff moldy in a climate controlled unit everything was goodCarol W. | Overall Experience
El cliente no dejó un comentario.Gail E. | Online Move In
The facility was great. Love the big doors for my box truck and the indoor loading area. Carts are available. Worked well for my storage during remodeling.micheal h. | Overall Experience
Terry was very thorough and helpful in getting our units rented and explaining the facility and offerings.Ryan C. | First Impressions
El cliente no dejó un comentario.BO B. | First Impressions
El cliente no dejó un comentario.Paula Y. | First Impressions
El cliente no dejó un comentario.Amy H. | First Impressions
Chippewa falls uhaul was very helpful, Eau Claire was NOT. That was the location I was supposed to be at, apparently they are not cleaning out their units to make their numbers look better. So people like myself are inconvenienced and have to drive an hour round trip for her dorm room furnitureCOLLEEN S. | Overall Experience
El cliente no dejó un comentario.Diane A. | Overall Experience
El cliente no dejó un comentario.Janelle S. | Online Move In
El cliente no dejó un comentario.Jesse C. | Online Move In
Very courteous and helpful counter person.Steven N. | First Impressions
Only problem is my stuff in storage got wet because the roof leakedJohn M. | Overall Experience
El cliente no dejó un comentario.gail k. | Overall Experience
El cliente no dejó un comentario.Jim W. | Overall Experience
The customer service gentleman on duty was excellent. Very helpful.Tammy G. | First Impressions
Here is the problem! When I signed up I asked the person at the desk to set me up as auto pay. When I got the first email bill I realized that it wasn't done. I called the phone number and after a 30 minute hold I paid online and tried to set up autopay, it was confirmed I thought. I therefore go Oreo the July bill as I thought I had auto pay. When I got. A late notice with a 40$ late fee. I called again and after a 22 minute hold got to a person who said he put me on auto pay and charge me 149$ for the two units. He said he didn't have the authority to waive the late fee. Said he would transfer me directly to someone who could. I was placed right back in to the call in line and a projected 26 min hold. I hung up . This morning I was charged the 40$ with no explanation.The phone system is awful and answered by people with no authority. VERY FRUSTRATING!!Roy S. | First Impressions
The automatic lighting was inconvenient, as it kept going off, making it difficult to access the unitJeanne J. | Overall Experience
El cliente no dejó un comentario.Jarrod N. | First Impressions
When sent the move in information a brief explanation of where the unit is located in reference to the building would be very helpful (inside, outside, behind building, etc.) Also I was told there would be a lock provided in my storage shed and there was not. Not a huge deal, but still a minor inconvenience.Thomas L. | Online Move In
El cliente no dejó un comentario.Jack H. | Overall Experience
The linoleum tile flooring is half-missing & very dirty in one storage unit, but the other unit is great. Keeping the building at max 85 degrees is a little too warm in the summer (we were sweating buckets when the building was at 80). Overall though, I really like this facility. It's secure & clean, and the people are friendly.CHRISTINA H. | First Impressions
I appreciated the easy overall experience with zero issues over two years of using the facility.NICK S. | Overall Experience
I liked everything about the process except for the fact that I was assignef two 5 x 5 units rather than one 10 x 10 so I needed to go to the front desk to get a 10 x 10 unit. I would assume that was a system issue, not an on site issue.Elizabeth H. | Online Move In
El cliente no dejó un comentario.Melissa M. | First Impressions
El cliente no dejó un comentario.Anthony M. | Overall Experience
El cliente no dejó un comentario.Paul H. | Overall Experience
El cliente no dejó un comentario.NICOLE B. | Overall Experience
El cliente no dejó un comentario.Katherine N. | Overall Experience
I had no choice but to come into the store as nobody answered the phone at all. I was on hold every day for a week and at least an hour at a time. So I finally drove into the store to talk to a person. That was disappointing to have no one answer the phone!!Carol W. | First Impressions
El cliente no dejó un comentario.Scott D. | First Impressions
El cliente no dejó un comentario.Macy T. | Overall Experience
El cliente no dejó un comentario.Janine F. | Overall Experience
El cliente no dejó un comentario.darren m. | Overall Experience
El cliente no dejó un comentario.nicholas K. | Overall Experience
Neither one of my units had a lock in them.JENNIFER C. | Online Move In
You need more than 1 person at that facility to help people. To check in and out. Otherwise i would of rated it excellent.Paul H. | First Impressions
In an email I received, I was told that I would have 24 hour access to my possessions. However, I arrived at the Lake Hallie location at 10:15 one night to find the doors locked and my access denied. I was moving my things from Eau Claire, so this was very inconvenient for me to have to drive back with all of my things and wait until the next day to unload. Upon further investigation, I did find the correct access hours online at the very bottom, but I am frustrated that the information online was inconsistent with information in the email.Lauren H. | First Impressions
El cliente no dejó un comentario.Katherine N. | First Impressions
El cliente no dejó un comentario.Alex R. | First Impressions
El cliente no dejó un comentario.Joseph R. | First Impressions
can't see my units online. this is UHauls fault and not the GM at this specific location.Nicholas W. | Online Move In
El cliente no dejó un comentario.Jessica N. | Overall Experience
There was no staff that I could find at the Chippewa location, my daughter and I needed help luckily there was another family to help us with the unit and the lock. I reserved a spot online for Eau Claire weeks ago, drive there to find that all units were sold. I had to drive 30 min out of our way for this. The guy in Eau Claire was kind and patient with my rant. This is awful for uhaul to put this extremely poor service on the backs of your workers. I will never again rent from uhaul for storageCOLLEEN S. | First Impressions
El cliente no dejó un comentario.Connor K. | First Impressions
Manager at this Uhaul facility was very efficient, patient and helpful while straightening out my credit card issue.Sharon K. | First Impressions
The worker was pretty crabby and wouldn’t believe me that the door didn’t openRiley J. | Online Move In
This was easiest part of my move In and out and Employees were knowledgeable helpful and very courteous. I would definitely recommend U-Haul storage everyone I knowDavid G. | First Impressions
El cliente no dejó un comentario.Rebecca K. | Overall Experience
El cliente no dejó un comentario.Lisa B. | First Impressions
El cliente no dejó un comentario.Jeanene D. | Overall Experience
Lock was not in the unit as it should have been, but the facility manager quickly remedied the situation.Thomas H. | Online Move In
El cliente no dejó un comentario.Timothy R. | Online Move In
El cliente no dejó un comentario.Teresa D. | Overall Experience