Customer Reviews for U-Haul Moving & Storage of Kenosha

2,526 reviews

4404 52nd St   Kenosha, WI 53144
(Corner of Pershing and 52nd St)

(262) 671-1738

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(262) 671-1738

4404 52nd St
Kenosha, WI 53144
(Corner of Pershing and 52nd St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

del m 
Rating:
5.0

Clean facility, well lit, great security . I would definitely rent a unit in the future if needed.

Kristopher C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

Customer did not leave a comment.

david S  |  Overall Experience 
Rating:
5.0

This store was clean and well stocked as well as staff was friendly and helpful. Only complaint is the website said my rental was available at a different location and even allowed me to reserve it, only to find out that NO trailers were there regardless of the one I was renting.

Roman B 
Rating:
5.0

Location at the end of my block - PERFECT. Location well kept, and clean, the trailer was clean, and in great working condition. I did not get his name, but the Gentleman that took care my particular reservation was EXTREMELY polite, personable, welcoming, and professional. It is a skill and service that is more rarely found these days, and deserves recognition. Thank you. Heidi Bucko Kenosha, WI

Heidi B 
Rating:
5.0

Everything went as scheduled with no surprises. Staff was friendly and professional.

Mark S 
Rating:
5.0

Customer did not leave a comment.

David E 
Rating:
5.0

Customer did not leave a comment.

Catherine S 
Rating:
5.0

Friendly and knowledgeable. Got to work on my vehicle immediately.

RON R 
Rating:
5.0

Great customer service and prices, very clean facility.

lisa l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica R 
Rating:
5.0

Thank you for the one month free offer!

Diana H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie s  |  Overall Experience 
Rating:
5.0

Good service and equipment. Keep it up.

Josh K 
Rating:
5.0

Everything was perfect.

terrell w 
Rating:
5.0

Customer did not leave a comment.

Keyauna R  |  Overall Experience 
Rating:
5.0

Very friendly staff

Doris W 
Rating:
5.0

Customer did not leave a comment.

Curt F  |  Overall Experience 
Rating:
4.0

The trailer running lights didn’t work at all. Which pose a safety hazard at night.

Ben R 
Rating:
5.0

Customer did not leave a comment.

Daniel K 
Rating:
5.0

Customer did not leave a comment.

Daniel F 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

Jackie K 
Rating:
5.0

Customer did not leave a comment.

Deborah W 
Rating:
5.0

Customer did not leave a comment.

Mary D 
Rating:
5.0

What the company decides to do next, would be major. UHaul knows how to treat their customers. And has great trucks to rent for day or two. I'll definitely keep using this service

Emanuel R 
Rating:
5.0

Guys in customer service are always easy to work with and quick check-in and check out

Gregory R 
Rating:
3.0

Was quoted and charged two different prices. The floor sounded like I was going to drop out as I walked across it.

Brian C 
Rating:
5.0

Customer did not leave a comment.

Latiya J 
Rating:
5.0

Always Reliable and helpful. Staff are all super nice!

REBECCA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA M 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
3.0

Customer did not leave a comment.

Cree C 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
5.0

Fresh and clean Best customer service

mbemba c 
Rating:
4.0

Customer did not leave a comment.

Larry W 
Rating:
5.0

I have been dealing with this location for a number of years now and everything is always ready and check in and out are always very easy

Douglas T 
Rating:
5.0

Customer did not leave a comment.

Laurence W 
Rating:
4.0

Only issue I had was the online drop-off system wasn't allowing me to complete the drop, but I didn't get charged the manual fee, so, I was fine with that. Also, CRUISE CONTROL! Nowadays you'd almost pay extra to NOT have it!

Tim O 
Rating:
5.0

Customer did not leave a comment.

Kelly F 
Rating:
5.0

Customer did not leave a comment.

Audrie R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ventura R 
Rating:
5.0

If need will do business again Thanks

Carolyn T 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Rented the truck with ease and wonderful customer service!

Courtney O 
Rating:
5.0

Customer did not leave a comment.

ildiku d  |  Overall Experience 
Rating:
3.0

Tune Ups on them trucks!

Felicia P 
Rating:
4.0

Customer did not leave a comment.

pete k 
Rating:
5.0

Customer did not leave a comment.

Tanezia R 
Rating:
4.0

Customer did not leave a comment.

Dawn S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose B 
Rating:
1.0

Made an appointment so we could work with a person. No one showed for an hour.

Hitam P 
Rating:
5.0

Customer did not leave a comment.

Debra L 
Rating:
4.0

Customer did not leave a comment.

Manny E 
Rating:
5.0

Customer service always on point

Debbie M 
Rating:
5.0

Explain the access card in more detail please. Thank you

Tom S 
Rating:
5.0

Wonderful customer service

Tania I 
Rating:
5.0

great experince and will use it again

Rod H 
Rating:
5.0

Customer did not leave a comment.

Nathan E 
Rating:
5.0

Customer did not leave a comment.

Kelvin K 
Rating:
5.0

Once again a great experience

George S 
Rating:
4.0

My T V Was Damaged

Diana C 
Rating:
5.0

Customer did not leave a comment.

Paul G 
Rating:
5.0

Customer did not leave a comment.

Tim T 
Rating:
5.0

Everything was great I would definitely rent again

shavon r  |  Overall Experience 
Rating:
5.0

These guys are excellent, they are very helpful and hardworking. I have recommended this UHAul to many people already. Great job you can tell when there is good management.

George S 
Rating:
5.0

Customer did not leave a comment.

resia p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

Good service

susan p 
Rating:
5.0

Customer did not leave a comment.

Jesse G 
Rating:
1.0

Would never recommend this place. They really were not friendly or did not want to help. Both people there seemed like it was a burden on them if they did help. Very poor service. They should not be a dealer if they do not want to help out customer’s.

Janet B 
Rating:
5.0

I think everything was good. No complaints . I love your location. , it’s one stop shopping for everything if you have to move something . Great job ! And thank you for the good service !

Aaron G 
Rating:
5.0

Fast, easy and hassle free experience. I enjoyed it. Was skeptical at first since it was my first time but the people there are very helpful.

Jose A 
Rating:
4.0

Please make sure that the cab floor isn't so slippery. Other than that, everything else was excellent! Thank you!

Tom S  |  First Impressions 
Rating:
4.0

Please make sure the floorboards of the trucks aren't slippery. The cab floor of the truck that I used was so slick that I slipped just attempting to move over to adjust the passenger side mirrors.

Tom S 
Rating:
5.0

Customer did not leave a comment.

Tyler J 
Rating:
5.0

Customer did not leave a comment.

Mark J 
Rating:
5.0

No. You pretty much have it working like clockwork.

Dana W 
Rating:
5.0

Customer did not leave a comment.

LORI W 
Rating:
5.0

Everything at this place is always smooth. Today was extra pleasant.

Austin P 
Rating:
5.0

Customer did not leave a comment.

elayshe d  |  First Impressions 
Rating:
5.0

Probably the best location I have rented from over several years

RON S 
Rating:
5.0

Customer did not leave a comment.

Kayla D 
Rating:
5.0

Leroy is super nice and very helpful.

charles c 
Rating:
5.0

La persona que me atendió y recibió al dejar la unidad tuvo una excelente atención conmigo. Lo felicito.

Luis R 
Rating:
5.0

Love this location, use them for every Uhaul need always :)

Jennifer P 
Rating:
5.0

Customer did not leave a comment.

Brandon J 
Rating:
5.0

Very helpful staff

Brian J 
Rating:
5.0

Customer did not leave a comment.

Cody K 
Rating:
3.0

The company has grown, but in the process, lost its good customer service. I picked up a truck.. I had to go find the truck myself, then drive up and load the equipment I rented as well. Three men sat behind the counter while, my tiny stature female self, tried to lift an appliance dolly up into the truck. Before, they would drive the truck up to you, fully loaded with what you were renting. I made a face when I was told I had to do it all and the guys response was, what? This is how it's done. Next time. I'll make multiple trips w my personal vehicle instead. Don't see the point of growing a company just to lose the customer service part. Disappointed

Sara M 
Rating:
5.0

Customer did not leave a comment.

troy h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stacey A 
Rating:
5.0

The staff is amazing. They go out of their way to ensure you have what you need.

SHAWN K 
Rating:
5.0

Staff was super helpful and quick hooking up my trailer rental in negative temperatures. Couldn’t be more appreciative of how quick and easy they made it for me during a really busy time (moving my whole house)

Jacob P 
Rating:
5.0

The pros of Uhaul: all of the storage units are indoors, the convenience of being able to pull my vehicle into one of the many bays for loading/unloading, access card to enter after hours, secure and safe. No cons, everything was great!

kathryn L  |  Overall Experience 
Rating:
5.0

The staff weee awesome to work with.

JOE G 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

It snowed very bad this morning and the truck window wipes was no good and made it very hard to see

James B 
Rating:
5.0

Customer did not leave a comment.

russell m 
Rating:
5.0

Customer did not leave a comment.

aryan c 
Rating:
5.0

Very happy with the service and staff

Mark M  |  Online Move In 
Rating:
5.0

Just the trucks can be a bit more clean

Gurkan T 
Rating:
5.0

The team at this location are excellent. Very helpful when picking up as well as when dropping off. All while being conscience of your time. Equipment is in good working order as well.

Jeffrey C 
Rating:
5.0

Inside of the windshield was filthy. Cleaning it would make it better for the next customer.

Douglas B 
Rating:
5.0

I’m very happy as a returning customer, always very clean and excellent customer service!!!!

Bernabe P  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Keith T 
Rating:
5.0

Great service and friendly staff. Clean vehicle with backup cam.

Ariel C 
Rating:
5.0

Best storage experience I’ve ever had. I even feel great about leaving my stuff there very well secured.

Kayla D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joe W 
Rating:
5.0

Customer did not leave a comment.

Jodie S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew S 
Rating:
5.0

Easy easy great price good fast service

Ronald A 
Rating:
5.0

Customer did not leave a comment.

Debbie M 
Rating:
5.0

The staff was phenomenal. I had questions in reference to the logistics to get into my storage area. Ryan walked me through the whole process. Now I understand. Can’t say enough about the whole staff friendly, they know their business, and it shows, Best regards

RUSSELL L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin p 
Rating:
5.0

Your computer system does not recognize the car that I was transporting nor the truck that I was towing the trailer with. I transported a 1954 Austin Healey and towed with a 2011 F-450. This makes it impossible to use your app and difficult for your associates to process my reservation. Please expand your system. Thanks,

Michael S 
Rating:
5.0

Leo was outstanding and kind and thoughtful through this process. His knowledge is outstanding balance and customer service impeccable. This guy runs your facility with such standards. Thank you Uhaul and this guy needs to be recognized

Monique L 
Rating:
5.0

Customer did not leave a comment.

William L 
Rating:
1.0

The thing is I rented an enclosed trailer as I’m was moving antique furniture good everything load and the rain began which was fine my stuff is in an enclosed. So I drive two hour home open trailer to fine antique stuff that is wrapped in moving blankets to be wet , floor is wet trailer had a leek. Bring back and all the guy is thanks for letting us know this is BS, and should not have been the case now I have to wait and see if there is any water damage to my antique furniture.

Timothy P 
Rating:
5.0

Excellent service and a clean.

tony t 
Rating:
4.0

Customer did not leave a comment.

sara s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca c 
Rating:
5.0

I had an awesome experience with this U-Haul facility. Sophia was very helpful and professional . Also the young gentleman that was at the check out counter when I came in on Sunday 12/10 was very helpful and professional.

Rachelle L  |  Overall Experience 
Rating:
5.0

I’m telling everyone

beverly w  |  First Impressions 
Rating:
5.0

The guys working were very nice. Super clean facility.

Charles M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keyauna R  |  First Impressions 
Rating:
5.0

When I first rented the unit back in 2021, the guys in the office were all extremely helpful. The stuff in my unit sat for the last 2 years and when I came to grab things and empty it out, everything was exactly how I left it. Never had any issues with payments. Will definitely come back if I ever need another storage unit!

Cassandra H  |  Overall Experience 
Rating:
5.0

Thanks

cornell s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bianca J  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MARISOL R  |  Overall Experience 
Rating:
3.0

I paid for 24 hours access in a smaller unit and after filling the Uhaul truck I saw that I needed a bigger unit so I changed too a bigger unit in the middle of my moving dropping off a load I couldn’t access and my truck was locked inside Uhaul My truck was stuck inside the bay after hours and I couldn’t complete my move I came in the Uhaul office and paid again When it should have transferred over to the bigger unit when I changed it

Kimberly M  |  First Impressions 
Rating:
5.0

Very easy process and the guy at the counter was helpful.

Scott B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

adan m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley j  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jennifer W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamila M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara N  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

britney l  |  Overall Experience 
Rating:
5.0

Very clean and safe.

Elan N  |  Overall Experience 
Rating:
5.0

Top of storage unit needs to be enclosed. Staff especially ryan Lemke were very helpful

charles d  |  Overall Experience 
Rating:
1.0

Very rude and didn’t want to cancel my service had nothing in storage since 7-12

Ronna G  |  Overall Experience 
Rating:
5.0

The staff was super supportive re my rental needs. Ive been going back to this uhaul location again and again. Customer service and the "hustle" to get everyone in and out as quick as possible is beyond outstanding.

Rodney D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard C  |  First Impressions 
Rating:
5.0

I wish all U-Haul could be like the staff in Kenosha

KAREN C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

britney l  |  Online Move In 
Rating:
5.0

The facility is clean and well organized. The staff were very friendly.

Marie s  |  First Impressions 
Rating:
5.0

The staff was kind, compassionate and efficient.

Deena M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth G  |  Overall Experience 
Rating:
4.0

Excellent and easy to access facility. Very convenient for my needs. The only downside that I had was that my unit's alarm would not deactivate even after doing so on the pin pad outside, so the alarm would activate every time I accessed my unit. Other than that, I would recommend this uhaul location to anyone!

Donny R  |  Overall Experience 
Rating:
5.0

The guys at this particular, UHaul are fantastic management must be great because every one of the workers is on point helpful friendly always got a good attitude and they go out of their way to make it a good good situation for me weather in renting a truck or storage facility congratulations

George S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gretchen C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel F  |  Overall Experience 
Rating:
5.0

Guys were Super Nice and Fun... Thoroughly answered all questions. Good stuff!! 👏🙂

LYNN L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

olga r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathryn L  |  First Impressions 
Rating:
5.0

Was a long time renter at Barth storage..This is so convenient and nice..I may need 2 units...

Stephanie V  |  Online Move In 
Rating:
5.0

Jessica and Leo were very helpful and pleasant to work with.

Autumn P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sozan L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARRET C  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

yahaira t  |  First Impressions 
Rating:
5.0

Yes everyone there was very well Very well liked and I enjoyed my stay it was very clean excellent.

NATALIE G  |  Overall Experience 
Rating:
5.0

Everything exceeded my expectations.

Ronald N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa K  |  First Impressions 
Rating:
4.0

Great place..

pat a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marlena r  |  First Impressions 
Rating:
5.0

Everyone has been very accommodating in helping me out and I am very grateful. Thank you.

NATALIE G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carvette w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONIA O  |  Overall Experience 
Rating:
4.0

Great...

sheretta m  |  First Impressions 
Rating:
3.0

My only complaint is that nobody ever answers the phone. No matter how many times you call

JEANETTA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amatullah S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald N  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

crisanto r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William M  |  Online Move In 
Rating:
5.0

Great service!!

collins e  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul j  |  First Impressions 
Rating:
5.0

The guy that helped me was awesome, friendly, and respectful , give the man a raise and employee of the month. Thank you

charles d  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacobede r  |  Overall Experience 
Rating:
5.0

The desk guy ROCKS. The woman who cleans the place ROCKS. The women's room is immaculate. The lights come on when they should, and logging in and out is super easy. The trolleys work perfectly. As we mentioned when we closed our rental, this was absolutely the cleanest, best-kept, easiest and most user-friendly storage facility we've ever rented (and we've rented quite a few). Keep up the terrific work!

Lisa H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dave d  |  Overall Experience 
Rating:
5.0

Very well run facility

Lorraine G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teanna W  |  First Impressions 
Rating:
5.0

Very good experience and facility.

DuWayne G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

justin s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniel S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

McKinley J  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jill Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS S  |  Overall Experience 
Rating:
4.0

It was a nice and clean environment , and it filled our needs at that time.

Diana R  |  Overall Experience 
Rating:
5.0

Great customer service great attitude, very clean

Chanette N  |  Overall Experience 
Rating:
5.0

The staff was professional, help me to my vehicle with boxes. The storage area was exceptional clean and well lit. I purchased the box bundle and pricing was affordable and included enough of everything. The only concern I have is that the checkout area is behind the box area. The check area should be centrally located. Keep up the great service!

Lorroli H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DuWayne G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank h  |  Overall Experience 
Rating:
5.0

Very clean and carts available I would recommend it to anyone

Ernest P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John P  |  Overall Experience 
Rating:
3.0

Floors inside storage area need to be cleaned as what looks like blood is on them plus overall dirty. Hard to reach my U Haul center by phone. After 2 years of storage of 10 x 10 unit nothing was said..no appreciation of having rented from them especially since payment was made automatically every month.

lynn s  |  Overall Experience 
Rating: