Comentarios de los clientes para U-Haul Moving & Storage of Kankakee

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Kankakee

Clasificación general:

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Edward W.
Clasificación:

The employee was excellent and very helpful. Good employees are hard to come by, be sure to keep this one. Thank you for a smooth rental.

Glenn V.
Clasificación:

Every time I try to rent a truck from a different location I always end up having to come here.

ANN B.
Clasificación:

El cliente no dejó un comentario.

Andrew H. | First Impressions |
Clasificación:

Too expensive

Anthony H. | First Impressions |
Clasificación:

Very well maintained

SHARON H.
Clasificación:

El cliente no dejó un comentario.

Eric W.
Clasificación:

El cliente no dejó un comentario.

Joanne C.
Clasificación:

Everything was great. The associate was supernice. The van was clean and ran well. It even had a backup camera!!

Manuel H.
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El cliente no dejó un comentario.

John F.
Clasificación:

El cliente no dejó un comentario.

Kimberly D.
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El cliente no dejó un comentario.

Oscar J.
Clasificación:

Always exceptional service manager. Above and beyond. Their normal small open trailer with ramp was broken though so I had to get the larger one. This is the best U-Haul and I come from Manhattan (joliet).

KIMBERLY H.
Clasificación:

El cliente no dejó un comentario.

Kevin M.
Clasificación:

El cliente no dejó un comentario.

RAY M.
Clasificación:

None, was totally SATISFIED 🥳thank you

Courtney P.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

SHELLY C.
Clasificación:

El cliente no dejó un comentario.

JENEVA J.
Clasificación:

El cliente no dejó un comentario.

Cassandra C.
Clasificación:

El cliente no dejó un comentario.

Andreya P.
Clasificación:

POOR CUSTOMER SERVICE!!!

ROBERT P.
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Young lady who took care of this transaction was very professional and helpful. Pricing was competitive and service great. Thx

Robert R.
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El cliente no dejó un comentario.

Debra R.
Clasificación:

Wonderful customer service from Dana!!

Joseph A.
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El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

Very good customer service! Reasonable rates also.

John M.
Clasificación:

I was in and out in a flash. Dana was awesome.

Keith H.
Clasificación:

El cliente no dejó un comentario.

ANTONIA H.
Clasificación:

El cliente no dejó un comentario.

dave W.
Clasificación:

El cliente no dejó un comentario.

Richard R.
Clasificación:

El cliente no dejó un comentario.

TIMOTHY T.
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Absolutely the easiest rental ever!! Return was just as easy. Super polite It will be our go to next trip

David K.
Clasificación:

El cliente no dejó un comentario.

BOBBY D.
Clasificación:

El cliente no dejó un comentario.

Michael W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Nikita A.
Clasificación:

El cliente no dejó un comentario.

Don F.
Clasificación:

Keep up the great work!

Wesley S.
Clasificación:

Provide better sight lines for u haul personnel to see returned trucks from the counter.

JAIME P.
Clasificación:

Great Service very adequate and at a fast pace.

Katera B.
Clasificación:

El cliente no dejó un comentario.

CYNTHIA W.
Clasificación:

The cab of the truck had a very unpleasant smell. Otherwise everything was good.

monica B.
Clasificación:

El cliente no dejó un comentario.

Maria F.
Clasificación:

El cliente no dejó un comentario.

Ann T. | Overall Experience |
Clasificación:

Dana is AMAZING!!! This woman was at my side the whole time I rented the unit from her,but was also a life saver when it came to my relocation to Texas!!! She not only sold me what I needed, but made me feel like I really mattered.. Great person all around!!

Billie K.
Clasificación:

Easy no red tape. She was professional, knowledgeable, and very pleasant

MARVIN D.
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El cliente no dejó un comentario.

Steven G.
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El cliente no dejó un comentario.

RONALD K.
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Customer service rep was very efficient and helpful. Everything was ready to go.

Christina S.
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El cliente no dejó un comentario.

Dale B.
Clasificación:

Nothing I can think of it. It was fast in and out and the equipment was good.

Marie P.
Clasificación:

El cliente no dejó un comentario.

maryann M.
Clasificación:

Great customer service, helpful, friendly, very great experience. I went to pick up furniture locally used a cargo van was a little dirty, thankfully the furniture was all rapped. Nice van though didn't expect power windows and air conditioning and a great radio!!!!! Again excellent customer service

Micheal B.
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The staff was excellent!

David S.
Clasificación:

El cliente no dejó un comentario.

JOANNA T.
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Dana and her staff are amazing!!! I will miss them greatly. Because of Dana I will always go to u-haul for storage or moving needs.

Brian L.
Clasificación:

First truck I picked up had cockroaches in it. Returned it for a different truck without any issues. Overall good experience and friendly staff.

Jeffrey G.
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El cliente no dejó un comentario.

Brian T.
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El cliente no dejó un comentario.

Ruth N.
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El cliente no dejó un comentario.

Helena H.
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The girl who checked me out was wonderfully helpful and nice. The equipment was ready and she hitched it up. Great girl.

daivd W.
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El cliente no dejó un comentario.

JOSEPH P.
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El cliente no dejó un comentario.

William C.
Clasificación:

My ideas with uhaul are exciting for moving.

Andrew S.
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I have no complaints. I just wanted to compliment the lady that helped me when I checked out the truck Saturday (08/15/2020) morning at 9am. I don't remember her name but she was extremely helpful (and I think the manager). Thank you!!

Justin R.
Clasificación:

El cliente no dejó un comentario.

Angela K. | Overall Experience |
Clasificación:

I rated the facility clean but the floors were not swept. There was an earn or something similar out side of the door we used and it trash that had been there for sometime and flys were swarming it, which made it pretty gross getting our things out of our unit which was not a main entrance but could use some attention.

Michael B.
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El cliente no dejó un comentario.

patrick C.
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All of the staff that worked with us were excellent!

Gregory B.
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Great customer service...on line ordering made it so easy...will be using you again soon.

William T.
Clasificación:

First class customer service, knowledgeable, and friendly

Anastacia T.
Clasificación:

When someone request a call holler later you could have it at the same location as the truck so there doesn't have to be two drivers. Also when you make a reservation to pick up a call holler you should have the right time because the place was closed. My reservation for was for 1 o'clock in Marseilles to pick up my call holler when the place closed at 12. Very on satisfied with the whole experience. Also Was not given enough mileage to drive from the place where I picked up my U-Haul to the place where I was supposed to pick up my car hauler and to the place where I needed to go in Mattoon Illinois. And was charged for extra mileage when I told the woman in Kankakee that when I was doing the math there was not enough mileage allowed. Called and made a complaint to corporate and have waited two days for a callback.

KILO P.
Clasificación:

El cliente no dejó un comentario.

William C.
Clasificación:

I'm indigent.

Antonia H.
Clasificación:

El cliente no dejó un comentario.

Philip M.
Clasificación:

El cliente no dejó un comentario.

Michelle M.
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Employees friendly & helpful

Joann O.
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El cliente no dejó un comentario.

Lora M.
Clasificación:

El cliente no dejó un comentario.

Peter R. | Overall Experience |
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The management goes above and beyond! I am more than satisfied! Thank you!

Andres L.
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El cliente no dejó un comentario.

Tonya L.
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El cliente no dejó un comentario.

Sharyn D.
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I did not receive moving blankets, which I paid for ahead of time.

BRUCE C.
Clasificación:

This facility is clean, friendly and extremely well organized. What more can one ask for?

Michael A.
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El cliente no dejó un comentario.

David D. | First Impressions |
Clasificación:

Great staff

Ian S.
Clasificación:

Excellent service

Jerald P. | Overall Experience |
Clasificación:

Very friendly staff. Excellent customer service. Special shout-out to Dana. She really took great care of us. Would highly recommend this business.

Marojorie M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kristy D.
Clasificación:

El cliente no dejó un comentario.

Carly D.
Clasificación:

Reserved online for bourbonnais. Got a call that I had to go to Kankakee. Manager said for the inconvenience I could have the appliance dolly for free. Was STILL charged for the dolly. Online it said I representative would call me in 48 hours regarding the price discrepancy . NOBODY called me and I was charged for the dolly.

JOSEPH G.
Clasificación:

El cliente no dejó un comentario.

Kerry B.
Clasificación:

Great customer service!! Truck was ready and easy return.

Amaris L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Louis S.
Clasificación:

There were some IT issues. I did all of my ordering online and my pre registration, but the process was still slow. The employee was great, kind and apologetic, but the process was too long.

Sheri S.
Clasificación:

El cliente no dejó un comentario.

Aaron B.
Clasificación:

The woman who work there came out and greeted us, inspected everything I'm hooked everything. Very polite very efficient.

Dirk C.
Clasificación:

El cliente no dejó un comentario.

RICHARD H.
Clasificación:

El cliente no dejó un comentario.

Ryan S.
Clasificación:

El cliente no dejó un comentario.

Edward F.
Clasificación:

El cliente no dejó un comentario.

Scott F.
Clasificación:

Nothing! Everything was great!

Nancy M.
Clasificación:

El cliente no dejó un comentario.

Stephen T.
Clasificación:

The gentlemen that received the returned vehicle was excellent. Ver focused on customer service, explained everything and answered any questions.

Michael N.
Clasificación:

Your employees can acknowledge the customers and say, “ I'll be right with you.” to the next customer in line. I went in there yesterday and waited in line for about seven minutes while the regional manager was on the phone with a customer/potential new employee asking about hiring. A line started forming behind me and he was on the phone for an extended period of time. Not once did he acknowledge me and say, “I'll be right with you” but I feel he should have. I was becoming quite irritated but my experience would have been much better had he just acknowledged me.

John M.
Clasificación:

The manager was awesome. They were very accommodating and helpful.

Renee W.
Clasificación:

Staff is very friendly and helpful. Easy to work with. It was a pleasure!

James S.
Clasificación:

Both pick up and drop off staff were friendly and helpful

Jacqueline W.
Clasificación:

Customer Service is great. Everyone was super friendly and helpful. Wonder job

Stephen S.
Clasificación:

El cliente no dejó un comentario.

Ann O.
Clasificación:

El cliente no dejó un comentario.

Samantha L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Julie S. | First Impressions |
Clasificación:

I want to highly, highly recommend your Bradley sales associate, Sophia. I had to bother her 5 or 6 times for assistance. She was so pleasant and helpful each time. She fully explained the directions and procedures. Sophia made the move-in experience so very easy. As I move more items into my new storage unit, I hope to see Sophia again. She made me very happy.

Jeremy M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jerald P. | First Impressions |
Clasificación:

Nice building.

John A. | First Impressions |
Clasificación:

I am a long time customer of U-Haul services and this new facility is expertly and efficiently maintained. I am pleased that there is such a facility in our area and look forward to continuing.

Shannon S. | Overall Experience |
Clasificación:

The dollies that were provided to wheel belongings from the unit to the truck were a lifesaver!! Also the ability to pull your vehicle/uhaul van into the indoor garage space to load/unload was great

sophia w. | Overall Experience |
Clasificación:

The staff was Great!

Sylvester T. | First Impressions |
Clasificación:

The staff and management are amazing at this location and I will continue to patronize this facility. Thank to Austin, Anthony and Steve

Vincent K. | First Impressions |
Clasificación:

The attendant was very helpful with a bit of confusion. Much appreciated!

Tiffany F. | First Impressions |
Clasificación:

under Construction. My unit has no lights along the whole row. I don’t have any top to prevent stealing. Staff is short(not informative) no tour/got to figure thing out for yourself. Not safe yet.

No se han enviado comentarios para esta ubicación.

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