Customer Reviews for U-Haul Moving & Storage of Justin

876 comentarios

16300 FM 156 S   Justin, TX 76247
(1 Mile North of Hwy 114 South of downtown Justin)

(940) 242-6531

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(940) 242-6531

16300 FM 156 S
Justin, TX 76247
(1 Mile North of Hwy 114 South of downtown Justin)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Arrived and in a short time had access and unloaded in climate control. Super nice and clean and cool. Great job by attendant.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa d.  |  Overall Experience 
Clasificación:
5.0

Julie is an asset to your company. She is very knowledgeable, friendly , and most helpful! We also found the storage facility to be excellent. We were very pleased.

kathrine S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug H.  |  Overall Experience 
Clasificación:
5.0

Great staff!

Pamela P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTI T.  |  First Impressions 
Clasificación:
5.0

We had a great experience. Loved how secure our trailer was over the weekend. As you can see by our address, we are not from this area. Our hotel the Marriott didn't let us park our trailer on their grounds. We couldn't park our trailer at the Texas Motor Speedway, where our event was held due to other events going on at the same time. So thank you for having a safe place to leave our trailer over the weekend. We just wish you had weekend rates. I had to pay a monthly storage fee when I only needed 3 days. Respectfully, Manny & Kristy Hernandez

Manuel H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM J.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly. Quick and Easy sign up process.

Scott M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominic Taleo C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

joel f.  |  Overall Experience 
Clasificación:
5.0

Great place

james m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda B.  |  First Impressions 
Clasificación:
5.0

Outstanding Customer Service!!

Rasaundra M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

helene b.  |  First Impressions 
Clasificación:
5.0

Julie is friendly and eager to assist.

clarence m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh L.  |  Overall Experience 
Clasificación:
5.0

Julie the manager is amazing. So helpful and accommodating always and goes out of her way.

SANDRA F.  |  Overall Experience 
Clasificación:
5.0

Great value and service. The staff were very helpful and I would certainly recommend U-Haul to anyone!

Greg S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa a.  |  First Impressions 
Clasificación:
5.0

Agent on duty was very helpful

Danny H.  |  First Impressions 
Clasificación:
5.0

Julie was super helpful and we appreciated it greatly!

Tyson W.  |  First Impressions 
Clasificación:
5.0

Julie was very friendly and knowledgeable as well!

Debbie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M.  |  First Impressions 
Clasificación:
5.0

Julie At Roanoke uhaul is the best ever!!

MICHEAL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james g.  |  First Impressions 
Clasificación:
5.0

Very helpful staff. Really great to work with..

steve p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles & Eileen S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon F.  |  First Impressions 
Clasificación:
5.0

Ms Julie and staff were always friendly and helpful! I will definitely use this facility again if/when needed!! Thank you!

Teresa and Rober S.  |  Overall Experience 
Clasificación:
5.0

Julie was friendly and most helpful!

edie h.  |  Overall Experience 
Clasificación:
5.0

Julie was always very helpful

Jeff b.  |  Overall Experience 
Clasificación:
5.0

All of my expectations were met!

STEPHEN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole s.  |  First Impressions 
Clasificación:
1.0

Our boat was messed with and engine raised on two separate occasions. The facilities security system went down for 3 weeks in Aug. 2020 due to lightning. Our tarp was messed with and they were aware of it but did not notify us of either. We ended up loosing our trolling motor, 6 poles, a net an innertune and fishing tackle to theft and they siphoned 20 gallons of gas out of our tank and of course this happened while the cameras were down. Nobody notified us. We went to use our boat and found all of it gone! When we mentioned it to the manager she said "oh ya the IT guy mentioned to me that your tarp was moved a couple times and he tried to fix it" but nobody thought to let us, the owners, know about it!! We lost $3,400 worth of stuff!! I would NOT reccomend this place unless your boat/camper is locked up tight and even then the outside will get messed with. The manager should have told us when the security system went down and also when she was aware of our boat being messed with. Whoever took it all had a LOT of time to siphone that much gas and unbolt the trolling motor. Makes me wonder who all knew the cameras were down!?

Katherine P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gussie A.  |  First Impressions 
Clasificación:
5.0

Julie is amazing! I refer people to this facility without reservation.

michael s.  |  First Impressions 
Clasificación:
5.0

Julie was great!

Robert S.  |  First Impressions 
Clasificación:
1.0

It is totally unacceptable, that after putting $10,000 into that facility, I did not receive a rebate upon removable of my property which would amount to less than $100. It's not my fault there was no contract, or how does this facility know there was no contract? Come on, it was 10 years ago!

ANITA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO Y.  |  Overall Experience 
Clasificación:
5.0

Never a problem in over 10 years of renting! Would highly recommend!

GAYLE J.  |  Overall Experience 
Clasificación:
5.0

5 hours later after already going to 3 other U-Hauls in Lewisville, Carrollton and Plano that were nightmares, Customer Service directed me to Justin. This time a spot for my RV was actually there when I arrived. No "computer glitch" like the others. Marty was very nice and the facility is spotless. Justin is farther than I wanted to go, but it was worth it and the pricing was better.

Cary S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda G.  |  First Impressions 
Clasificación:
5.0

Wish they had lights inside unit. Other than that it was excellent.

CAMMY FOX R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy R.  |  First Impressions 
Clasificación:
5.0

Wonderful and friendly customer service. Had everything we needed.

Nancy S.  |  First Impressions 
Clasificación:
5.0

Your staff, particular Julie, was most helpful and friendly. They really take care of the customers needs in a friendly and professional way. Your facility is always clean. Thanks for helping a customer in need.

William C.  |  Overall Experience 
Clasificación:
5.0

The Justin Uhaul folks are fantastic. Super helpful and polite

Richard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G.  |  Overall Experience 
Clasificación:
5.0

Thank you Julie for your kindness! God bless you! Thanks once again.

mary b.  |  Overall Experience 
Clasificación:
4.0

For 8’ wide units -side access was about 2’ on one side- unable to open door or storage Especially when a “neighbor” was parked off center Also very difficult to back into the narrow space

STEPHEN M.  |  Overall Experience 
Clasificación:
5.0

They were very accommodating!

jeanette r.  |  Overall Experience 
Clasificación:
5.0

Julie was excellent Very helpful and professional Made our transition easy and delightful

Christopher R.  |  First Impressions 
Clasificación:
5.0

Lady very helpful in making my move in much easier. Great to do business with this lady.

William C.  |  First Impressions 
Clasificación:
5.0

Truly, a testament to customer care and pride in excellence. My move was hit with weather, that impacted me in meeting my objectives. Your employee, I think julie, she is why I will use uhaul again!

jason r.  |  First Impressions 
Clasificación:
4.0

Gabriela was very friendly and customer oriented. She was very knowledgeable and got us to the closest possible unit to the door as she could. That was appreciated since we had a lot to move. 

rocki A.  |  First Impressions 
Clasificación:
5.0

We've rented here before and have always had great service - will definitely comeback when we rent in the future !!!

Michael M.  |  Overall Experience 
Clasificación:
5.0

Julie and staff in Justin Tx were wonderful to work with. Very pleasant and knowledgeable. Helped make the front end of a self move from Texas to Utah a very smooth process.

BARRY t.  |  Overall Experience 
Clasificación:
5.0

Nice clean facility, easy to locate and friendly staff.

Musa J.  |  First Impressions 
Clasificación:
4.0

Good service

ben f.  |  Overall Experience 
Clasificación:
4.0

Thank you! I would have given my patrons advance notice of selling the facility to a new vendor when that took place several years ago.

ELLEN H.  |  Overall Experience 
Clasificación:
3.0

Need to find something better than the card that hardly ever worked.

chris s.  |  Overall Experience 
Clasificación:
5.0

I will highly recommend this location. Very friendly and helpful staff.

CHARLOTTE H.  |  Overall Experience 
Clasificación:
5.0

Excellent service!!

Karl N.  |  Overall Experience 
Clasificación:
5.0

Julie was extremely friendly, professional, and accommodating. We love working with people like her! The location site is also appealing and in very close proximity to our current residence.

Ryan S.  |  First Impressions 
Clasificación:
5.0

Very nice and helpful!

jeanette r.  |  First Impressions 
Clasificación:
5.0

Thank you, for keeping my things safe!

KIMBERLY H.  |  Overall Experience 
Clasificación:
5.0

Great team to work with.

nancy w.  |  First Impressions 
Clasificación:
5.0

Great service!

Nathan O.  |  First Impressions 
Clasificación:
5.0

The staff made my move from Tennessee an easy one! From the initial inquiry about renting a storage unit while waiting for my house to be built to the retrieval of items, all went smoothly.

Gay H.  |  Overall Experience 
Clasificación:
5.0

Marty was extremely helpful, courteous and easy to work with.

michael h.  |  Overall Experience 
Clasificación:
5.0

Very helpful, the people were courteous.

Elbert F. | Reservación
No se han enviado comentarios para esta ubicación.

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