Comentarios del cliente para U-Haul Moving & Storage of Justin

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Justin

Grado total:

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mary b. en

Grado:

Thank you Julie for your kindness! God bless you! Thanks once again.

Kristopher S. en

Grado:

El cliente no dejó un comentario.

STEPHEN M. en

Grado:

For 8’ wide units -side access was about 2’ on one side- unable to open door or storage Especially when a “neighbor” was parked off center Also very difficult to back into the narrow space

Richard S. en

Grado:

El cliente no dejó un comentario.

martha R. en

Grado:

Friendly customer service.

Laura N. en

Grado:

El cliente no dejó un comentario.

Kirsten M. en

Grado:

We were under the miles but she still charged us 6 miles over....

Frank K. en

Grado:

El cliente no dejó un comentario.

Jazmine B. en

Grado:

El cliente no dejó un comentario.

Julian S. en

Grado:

El cliente no dejó un comentario.

charles B. en

Grado:

El cliente no dejó un comentario.

jeremy W. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

Maybe remind customer to take pictures of trailer before leaving premises?

Jayme B. en

Grado:

El cliente no dejó un comentario.

Carey W. en

Grado:

El cliente no dejó un comentario.

jeannette S. en

Grado:

We have used this location for our various needs several times and as always, Julie & her staff are always super helpful. This time I needed a truck to pick up a large item on short notice, and, as usual, Julie came through for us! I would always recommend this uhaul location!

Brian S. en

Grado:

Julie is a great rep for U-Haul and was easy to work with. She treats her customers with respect and is very helpful..

Mario A. en

Grado:

Find more owners like Julie, she is awesome.

JULIE B. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Alan M. en

Grado:

The woman who waited on us was awesome! She was very professional & polite. She was so helpful. She was so great that we had her edit our next trailer pick up at her facility instead of where it was scheduled at.

John C. en

Grado:

Wires for lights were hanging down and dragging on the tires

Jose V. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Charles G. en

Grado:

El cliente no dejó un comentario.

jeanette r. en

Grado:

They were very accommodating!

tracy N. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

Best UHaul experience I have had. Thanks.

Ricky C. en

Grado:

This full service facility easy to navigate and the employee was very helpful. Drop off was very easy. Thanks for a grand experience.

STEVEN B. en

Grado:

Things are great and fast service.

Douglas P. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

Everything was great!

Lew T. en

Grado:

Everything went smooth and the vehicle was perfect.

Deidre B. en

Grado:

The owner at the drop off location was amazing! So friendly and helpful. Really interacts with her customers

charles C. en

Grado:

The Lady on site is outstanding. She goes out of her way to help. Thank You

MICHAEL S. en

Grado:

I received the truck with less then a 1/4 take of fuel I had to go to the station for fuel before I could start because I did not want to get fuel with a loaded truck.

Barbara B. en

Grado:

El cliente no dejó un comentario.

Leslie W. en

Grado:

El cliente no dejó un comentario.

Tony L. en

Grado:

El cliente no dejó un comentario.

Chales S. en

Grado:

Everything was easy. Truck was clean and comfortable. Customer Service was Great.

Christopher R. en

Grado:

Julie was excellent Very helpful and professional Made our transition easy and delightful

Christopher R. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

The invoice was funny. I was penalized for bringing back the vehicle early ie within 6 hours instead of 24 hours. There was an unexplained charge on the invoice .

William C. en

Grado:

Lady very helpful in making my move in much easier. Great to do business with this lady.

Ellen D. en

Grado:

Great customer service!

KIMBERLY E. en

Grado:

El cliente no dejó un comentario.

alma H. en

Grado:

Nothing it was great and the lady we dealt with in Justin was very nice.

Kiel F. en

Grado:

El cliente no dejó un comentario.

Arthur R. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Darlene M. en

Grado:

El cliente no dejó un comentario.

jason r. en

Grado:

Truly, a testament to customer care and pride in excellence. My move was hit with weather, that impacted me in meeting my objectives. Your employee, I think julie, she is why I will use uhaul again!

brenda B. en

Grado:

I was quoted one price and charged something else when I arrived. I've been charged three different amounts and haven't received a refund for all the mistakes. I was completely told wrong on everything when I booked the truck and storage

Bruce V. en

Grado:

El cliente no dejó un comentario.

ron R. en

Grado:

Never answer their phone, understaffed, could not honor their original date to install trailer hitch...overall experience was -D.!!!

Christina M. en

Grado:

N/A

Mike M. en

Grado:

El cliente no dejó un comentario.

Antonello D. en

Grado:

Start getting rid of trucks well before 100K or as maintenance is over needed. Saw one of the new Ford trucks and that would have made all the difference. If I have to rent another truck and only the GMC's are available, I will go to another rental provider

Jordan K. en

Grado:

El cliente no dejó un comentario.

Laurie M. en

Grado:

El cliente no dejó un comentario.

Russell S. en

Grado:

El cliente no dejó un comentario.

Justin D. en

Grado:

El cliente no dejó un comentario.

Michelle G. en

Grado:

None

Patricia H. en

Grado:

El cliente no dejó un comentario.

rocki A. en

Grado:

Gabriela was very friendly and customer oriented. She was very knowledgeable and got us to the closest possible unit to the door as she could. That was appreciated since we had a lot to move. 👍🏼

Zachary S. en

Grado:

El cliente no dejó un comentario.

Adam D. en

Grado:

The service representative was very helpful and knowledgable. She deserves a raise.

Michael M. en

Grado:

We've rented here before and have always had great service - will definitely comeback when we rent in the future !!!

Michael M. en

Grado:

Great service - great staff - we will come back here for our future rentals for sure !!!!

BARRY t. en

Grado:

Julie and staff in Justin Tx were wonderful to work with. Very pleasant and knowledgeable. Helped make the front end of a self move from Texas to Utah a very smooth process.

kenneth B. en

Grado:

Fast, friendly and very efficient

Yuri S. en

Grado:

El cliente no dejó un comentario.

micheal B. en

Grado:

El cliente no dejó un comentario.

Ted D. en

Grado:

It was a very pleasant experience. The lady who helped us was helpful even though there were computer glitches. She did her best to get us out of there as fast as possible and on our way. When we returned the equipment, she came out to meet us, took care of the transaction as quick and efficiently as possible.

John H. en

Grado:

El cliente no dejó un comentario.

Jay T. en

Grado:

Very helpful. Will use again

Dan Z. en

Grado:

I tried to pay a Toll bill 3 times and after holding for 20 minutes and tryin to read my credit card off to someone who couldn't get it rite,I gave up. It was 3.98 . I figured if UHaul wants it right they will have to call me. The computer rental and my time far exceeded the 3.98 you tried to collect. You had the correct card # when I rented the trailer. Geez

Adrienne C. en

Grado:

This location has a bad entrance at the moment. Pick another drop off

Musa J. en

Grado:

El cliente no dejó un comentario.

Darrell A. en

Grado:

El cliente no dejó un comentario.

mark T. en

Grado:

El cliente no dejó un comentario.

KYLE T. en

Grado:

El cliente no dejó un comentario.

Dale G. en

Grado:

El cliente no dejó un comentario.

Jonathan H. en

Grado:

$.79 a mile is crazy. No veteran discounts. This will be my last U-haul rental.

Dennis D. en

Grado:

El cliente no dejó un comentario.

Ernest P. en

Grado:

El cliente no dejó un comentario.

Steven G. en

Grado:

El cliente no dejó un comentario.

Kyle G. en

Grado:

El cliente no dejó un comentario.

Ann S. en

Grado:

El cliente no dejó un comentario.

Jazmine B. en

Grado:

El cliente no dejó un comentario.

jodi M. en

Grado:

El cliente no dejó un comentario.

Musa J. en

Grado:

Nice clean facility, easy to locate and friendly staff.

Kelley M. en

Grado:

El cliente no dejó un comentario.

LEONEL R. en

Grado:

Exceptional staff experience especially Daniela Stewart. She was highly knowledgeable and I believe U-Haul is lucky to have her! I’d drive the extra mile for this staff

LEONEL R. en

Grado:

The Staff was excellent. Highly knowledgeable and friendly. I’d drive the extra few miles just to deal with this team especially Daniela stewart. Exceptional person. U-Haul is lucky

STEVEN B. en

Grado:

Need to be careful at entrance due to road work. Hopefully that will be completed in the next couple of months.

Aaron W. en

Grado:

Communicate clearly mileage before rental!

Julian V. en

Grado:

Used over night drop off. Charged me for an extra day

Johnathan B. en

Grado:

Shut down the helpers section. Both movers NO SHOWED

Musa J. en

Grado:

A military discount would be nice.

Lorena B. en

Grado:

Very kind and helpful personnel! We need more people like her.

Kenneth B. en

Grado:

Very friendly, fast service and very knowledgeable

randy M. en

Grado:

El cliente no dejó un comentario.

Tom H. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Edward Z. en

Grado:

I requested a 20ft truck 3 weeks in advance and was assured they would have one. Two days before my move was told they could only give me a 26 ft for the same price but I didn't want that! I had to drive from Texas to Missouri which would increase my cost for gas for no reason except the larger truck that was half empty and harder to get around in. The experience was miserable. They had a 20 ft truck just 7 miles from that office but refused to go and get it for me since I wasn't there and was having people at the storage place load the truck for me. Extremely poor customer service and a waste of an extra 69.00 in gas in that truck!!!! My advise is use a different company because they did nothing to compensate me in anyway!

John G. en

Grado:

El cliente no dejó un comentario.

ben f. en

Grado:

Good service

ELLEN H. en

Grado:

Thank you! I would have given my patrons advance notice of selling the facility to a new vendor when that took place several years ago.

chris s. en

Grado:

Need to find something better than the card that hardly ever worked.

CHARLOTTE H. en

Grado:

I will highly recommend this location. Very friendly and helpful staff.

Karl N. en

Grado:

Excellent service!!

Ryan S. en

Grado:

Julie was extremely friendly, professional, and accommodating. We love working with people like her! The location site is also appealing and in very close proximity to our current residence.

jeanette r. en

Grado:

Very nice and helpful!

KIMBERLY H. en

Grado:

Thank you, for keeping my things safe!

nancy w. en

Grado:

Great team to work with.

Nathan O. en

Grado:

Great service!

Gay H. en

Grado:

The staff made my move from Tennessee an easy one! From the initial inquiry about renting a storage unit while waiting for my house to be built to the retrieval of items, all went smoothly.

michael h. en

Grado:

Marty was extremely helpful, courteous and easy to work with.

Elbert F. en

Grado:

Very helpful, the people were courteous.

CARL B. en

Grado:

Staff was always available, friendly and helpful. I only moved out due to my relocation.

Blair S. en

Grado:

The staff is always helpful. My storage facilities were clean and the area is well lit and secure

Doris S. en

Grado:

.

chad s. en

Grado:

Staff were friendly and easy to deal with.

CHARLOTTE L. en

Grado:

Great customer service

Jeffrey m. en

Grado:

The Crew here were always the best they can be. We moved from the area that is why i had to close the accounts. But i would always recommend them Great Job Guys

brent M. en

Grado:

The staff were very friendly and made my moving experience great !!!

SHARON P. en

Grado:

Excellent

GLENDA B. en

Grado:

Julie, Manager, is excellent and a pleasure to do business with. She should be recognized by your company. Thanks, Glenda Brundage

lorie c. en

Grado:

Thank you all. Staff are awesome thank u

mary w. en

Grado:

I will return if I have a need for storage again. Julie and Walter were very friendly and accommodating to my needs. Will recommend to all. Thank you for a pleasant experience. Mary W

rick m. en

Grado:

Very good experience

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