Comentarios del cliente para U-Haul Moving & Storage of Johnstown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Johnstown

Grado total:

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Sheila A. en

Grado:

No comment. Friendly staff, explained things well!

Denise M. en

Grado:

Maitnence the vehicles. The truck I had said the airbag needed serviced, that's a saftey hazard. Also yinz charge 75 or 79 cents a mile for maintenance and such, not gas cause you have to return it at the level you got it at. But yet the trucks aren't serviced. The truck I had was a 10ft and a v8. It drove worse then my 4 cylinder 16 year old car. I was disgusted with the price I paid I also I didnt even get the solly I ordered, you think they'd return the money, they did but kept the tax they charged me for it. I'm very disgusted and if it weren't for them being the only one close by I'd never use them again. Actually I might not for as much as I spent I could ask someone to lend their truck and still save money.

Patricia B. en

Grado:

El cliente no dejó un comentario.

Darin M. en

Grado:

Always a great experience working with the people at this location. Courteous, professional and extremely competent! Highly recommend!!

Bruce G. en

Grado:

Have rented there several times over the years. Always the best service and great staff!

Heather F. en

Grado:

El cliente no dejó un comentario.

RICHARD K. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

There was a serious concern with my delivery, because the date suddenly changed from October 3rd to October 11th. The guaranteed delivery date to my house was always October 3rd, as I had booked movers to arrive then as well, but my date changed without me editing it. I was able to call and get it changed back to October 3rd, but this was very difficult as I had to talk to multiple people and be put on hold. Noone could explain to me why the date changed.

Agnes R. en

Grado:

I receive excellent customer service from all members of the staff. I am a returning customer, a vintage dealer renting to haul goods to shows. I am confident that I will meet my deadlines because of the great service from this UHaul location. Thank you!

Ashley C. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

Justin S. en

Grado:

Great staff and experience. Truck was manufactured in 2005 and was functional, but very worn inside. Would recommend uhual.

Kyle F. en

Grado:

Excellent customer service. Cannot complain!

Mary P. en

Grado:

N/A

Nicholas P. en

Grado:

El cliente no dejó un comentario.

Todd R. en

Grado:

Fast friendly service from a knowledgable staff. Answered all questions I had, and made my moving experience with Uhaul a breeze. Thank You!

amy H. en

Grado:

The experience was great. There were some computer problems with the entire uhaul network. That was the only negative but that was no fault of the employees. Great experience. Thank you. Amy Hughes

Jimmy S. en

Grado:

Fast and curtious

Crystal V. en

Grado:

Something wrong with the brakes or transmission but I had to take that truck they said they had no others available and I had to move Friday I had no choice but to take it They should always have a back up truck for these situations then I reserved a medium sized truck and they put in for a small truck which caused me to have to make more trips then one which racked up a ton of mileage fees as well as gas other then that I’m moved

Donald P. en

Grado:

El cliente no dejó un comentario.

Ardelle M. en

Grado:

El cliente no dejó un comentario.

Patrick D. en

Grado:

Check all lights and make sure they work. Have more dollies of all varieties available.

Tamela S. en

Grado:

El cliente no dejó un comentario.

Nicholas C. en

Grado:

Service, communication, and equipment was terrific, I have no suggestions.

Sharon B. en

Grado:

Excellent customer service

Dale S. en

Grado:

El cliente no dejó un comentario.

George M. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Alexandria Lynn W. en

Grado:

El cliente no dejó un comentario.

Ashley C. en

Grado:

I did a pickup prior to the store opening... it was HORRIBLE! I called the day before to make sure everything was set up and ready to go and I still went through such a process and waiting game to pick up my u-haul. It took atleast 30-45 min! It delayed my day, my moving, I would never do it again.

Mary K. en

Grado:

El cliente no dejó un comentario.

Stephanie K. en

Grado:

El cliente no dejó un comentario.

Joseph K. en

Grado:

I have rented equipment over the last twenty years from this location, always great results, period.

Torell T. en

Grado:

El cliente no dejó un comentario.

Todd C. en

Grado:

El cliente no dejó un comentario.

Susan T. en

Grado:

What a fabulous find!! The staff at this facility were phenomenal!! They were responsive and great to work with!!! I would use them again if the need arose!! Thanks for everything!!!

jan k. en

Grado:

The only negative aspect of this facility is there is no elevator to access the 2nd floor storage area. The staff was very accommodating throughout the rental experience.

Deborah K B. en

Grado:

Joe was very helpful and a pleasure to work with. The whole process at this facility was outstanding! I would recommend them!

KRISTIE J. en

Grado:

Joe is always so kind. He goes above and beyond for his customers!

ANNA A. en

Grado:

Would highly recommend, Joe was extremely helpful .

Teri T. en

Grado:

Our U-Box service was excellent. Thank you

keith t. en

Grado:

Joe is A Great Guy!! Great Help there always and Helpful anytime i was in. Great Management, Loved the service at this Location.

CHRISTINE P. en

Grado:

It was safe with the U-Haul truck and the facility at our destination. Thank you for that and employee help as well. I love the U-Haul experience!

jan k. en

Grado:

The staff was very professional and friendly while answering questions, showing me the storage area and processing my paperwork.

Mary B. en

Grado:

The staff was so helpful and worked well with us. I would highly recommend this facility!!!

Crystal B. en

Grado:

The staff and facility were very nice and helpful.

DEANNA K. en

Grado:

Excellent service

Ronald R. en

Grado:

very very good thank you

Dean G. en

Grado:

great help easy

Ray C. en

Grado:

We used Uhaul moving West and when we were coming back, we also chose Uhaul for the experience! Both Joe in Johnstown and Steve in Millcreek(SLC, Utah) were friendly, helpful, and knowledgeable!

wayann h. en

Grado:

Good job

Mary B. en

Grado:

Everyone worked hard to get us the best deal. Chad was especially helpful when we came to put our things in the storage unit. The place was very neat and clean and the unit itself was immaculate.

Linda W. en

Grado:

The staff was very helpful and friendly.

Paul G. en

Grado:

Very good

Rosemary S. en

Grado:

Everything was great but the storage units alone inside of the storage where we store our stuff could use some lights on the ceiling that would be very helpful other than the ones in the hallways

candace f. en

Grado:

Great Staff, very nice and professional. Answered all my questions and concerns. Reasonable Storage Unit Prices.

Jill D. en

Grado:

Excellent experience. The manager is very helpful!