Customer Reviews for U-Haul Moving & Storage of Johnstown

2,670 reviews

101 Broad St   Johnstown, PA 15906
(@ 2nd Av)

(814) 536-8973

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(814) 536-8973

101 Broad St
Johnstown, PA 15906
(@ 2nd Av)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would say give them a call before you update the pricing at the end and let them know what it's going to be. Other than that great experience.

Donald D. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
2.0

Customer did not leave a comment.

Samantha L. 
Rating:
5.0

Customer did not leave a comment.

Megan B. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

No improvements needed. Joe, at the Johnstown, PA. location, was very friendly and helpful!

John T. 
Rating:
1.0

So I don't know how to report this but I do like their service but after my install the passenger side break light isn't working. My number is 8143227514

John G. 
Rating:
5.0

Customer did not leave a comment.

Denise T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Everything was wonderful just hope the facility can upgrade itself with an elevator for 2nd floor customers ease of access. Thank you all for a wonderful experience and positive first impression of my new home the... " Pursue Your Happiness" State of Pennsylvania. ❤️🌎☮️💞

anthony m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Customer did not leave a comment.

DON C. 
Rating:
5.0

The units are on the pricey end for the size, but they even give you carts and allow you to pull up to load and unload. Still a great place to use storage. The manager and the employees were all very helpful.

Daphne M.  |  Overall Experience 
Rating:
5.0

I did the self check in, it was super easy and honestly was the easiest moving truck system I've used

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

melissa A. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Customer did not leave a comment.

DONNA M. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Very good overall experience

Owen M. 
Rating:
5.0

Customer did not leave a comment.

William S.  |  First Impressions 
Rating:
5.0

Need to have car haulers in other locations. Altoona, Duncanville or state college

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

The experience was warm, wonderful and welcoming for an out of towner relocating to a new community. Made me feel warm, valued and absolutely comfortable, I thank you guys.

Anthony M.  |  First Impressions 
Rating:
5.0

Breaks need adjustment had to push all the way down on them to stop

Andrea J. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
5.0

Customer did not leave a comment.

thomas E. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Customer did not leave a comment.

DEANNA G. 
Rating:
5.0

Customer did not leave a comment.

michael E. 
Rating:
5.0

Customer did not leave a comment.

CRAIG S. 
Rating:
5.0

Ashley was amazing. She went above and betond to help me.

michael E. 
Rating:
5.0

Customer did not leave a comment.

Denise T.  |  First Impressions 
Rating:
1.0

Your advertising is deceptive. A 6X12” ramp trailer only fits something 4.5' wide. That should be clear in the rental process. Complete waste of time for me.

John S. 
Rating:
5.0

The service is excellency. Thank you very much

nijail V. 
Rating:
5.0

I thought it was perfect experience.

Bill C. 
Rating:
5.0

Customer did not leave a comment.

Janet B. 
Rating:
5.0

Very good

Daniel F. 
Rating:
5.0

Nothing! It was perfect!

terrie M. 
Rating:
5.0

Customer did not leave a comment.

deborah c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Vanessa L. 
Rating:
5.0

Customer did not leave a comment.

Shannon R. 
Rating:
5.0

Everything from pickup to drop off was perfect. Thank you.

Christian S. 
Rating:
4.0

Customer did not leave a comment.

Victor R.  |  Overall Experience 
Rating:
5.0

Don't change it thing

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

jane s.  |  Overall Experience 
Rating:
5.0

This location is incredible - the guys are so nice and helpful!

Ellen S. 
Rating:
4.0

Customer did not leave a comment.

Glenn K. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
5.0

Customer did not leave a comment.

Tyrese Y.  |  First Impressions 
Rating:
5.0

They are the best super nice to deal with Excellent service

Jason G. 
Rating:
5.0

I've rented equipment from here multiple times and have always been greeted with friendly and knowledgeable staff. I highly recommend this location for all your moving needs.

Todd K. 
Rating:
5.0

The original pickup location is rated as very poor.

Joseph M. 
Rating:
5.0

Great service from the guys and ladies. 👍

connie M. 
Rating:
5.0

Not a thing! This was a flawless pick up and flawless return. The staff was wonderful and efficient! Kudos to U-Haul for this location and staff.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Shawn C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Russell G. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

tammy S. 
Rating:
1.0

Over 20.00 a hour for the 3 hours I had it, don't worry found another place to rent.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Joe is the man

JOHN R. 
Rating:
5.0

Nothing. Great experience,!

Bill C. 
Rating:
5.0

Perfect service quick and easy

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Debra G.  |  Overall Experience 
Rating:
4.0

Only complaint is drove to pick up the rental and the person didn't return it and we didn't get a call not to come but it wasn't the guy I normally work with but was able to get the truck later that day and put me back about half a day but Joe gave me a good discount so ok every thing turned out.

Tracy L. 
Rating:
5.0

The employees were very helpful, friendly, and professional. However, my complaint is that the $19.95 rental rate ended up being $176.20! We drove a total of 107 miles and we were charged mileage for all 107 miles, not just the 7 miles over the 100-mile allowance. To reflect the true cost of the $19.95 rental, the mileage allowance fee and the additional fees should be clearly listed on the vehicles and advertising, not noted with an * and miniscule print.

Dorene M. 
Rating:
5.0

Entire staff were professional, helpful and friendly! A real pleasure to work with. The facility is clean and very well maintained! I would recommend this facility without reservation. Thank you for help and assistance - you all are terrific! R L K

ROBERT K.  |  Overall Experience 
Rating:
5.0

Joe the guy that manages this location is the best.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Ashleigh W. 
Rating:
5.0

Joe was great. He came out of the office/store area and greeted us with a hearty hello and a smile. After hours of packing, loading, and driving this was a nice way to meet someone in my new home town. He thanked me for our business. 10/10 for Joe.

Helen B. 
Rating:
4.0

Customer did not leave a comment.

Dennis D. 
Rating:
5.0

Very, professional and efficient.

William H P. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
5.0

Joe and his crew do a great job

LM Excavating M. 
Rating:
5.0

Customer did not leave a comment.

Reid W. 
Rating:
5.0

Customer did not leave a comment.

Ken K. 
Rating:
3.0

Customer did not leave a comment.

Meg R. 
Rating:
5.0

Great staff and my things were kept safe & secure. Would definitely recommend to a friend!

AUSHA W.  |  Overall Experience 
Rating:
5.0

Your staff was friendly and efficient. My rental was running a warm when I left the building...no waiting. Drop off was easy. Overall a very good experience. The price was rights, as well. I would use this service again and recommend it to anyone in need of a rental truck.

Jeanette S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN M. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

the staff at the johnstown broad st location are extremely friendly and very helpful cant find a better crew anywhere

Dave J. 
Rating:
5.0

The lady that waited on me was very polite. Other people should act like she did.

Stanley M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Y. 
Rating:
5.0

Customer did not leave a comment.

Angenet N. 
Rating:
5.0

Customer did not leave a comment.

Dennis U. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Santo F. 
Rating:
5.0

Customer did not leave a comment.

April C. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

The salesman that helped get the trailer ready was both knowledgeable and concise. I enjoyed the ease of pick up and drop off- I truly couldn't ask for much more.

Bryan P. 
Rating:
5.0

It was an easy and fast drop off process. Staffs are nice and friendly.

Shane K. 
Rating:
5.0

Customer did not leave a comment.

Ken K. 
Rating:
5.0

Always an exceptional experience renting from this location! Wonderful management and staff and highly recommend.

MICHELLE D. 
Rating:
5.0

Customer did not leave a comment.

ivan E. 
Rating:
5.0

Very friendly and genuine!!!!

DENNIS G. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Nothing really! You're doing well as is.

John P. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

Wonderful customer help! Thank you for your help with my move.

David D. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

They are best!!!!

dana H. 
Rating:
5.0

Customer did not leave a comment.

Bill S. 
Rating:
5.0

It was nicely kept

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

john O. 
Rating:
5.0

Excellent customer service

lilly D. 
Rating:
5.0

Very pleased with the unit very pleased with the staff and they make it convenient. They help you out if you made a mistake and they’re very lenient and understanding your situation. I really appreciate it. Thank you very much for everything. Have a beautiful blessed day.

erwina f.  |  Overall Experience 
Rating:
5.0

Our experience in both our dealings with personnel at the Broad Street location and our use of the trailer, were seamless, and the pick-up and drop-off were simple and quick. The trailer was in perfect working order and clean upon pick-up (and likewise when returned). My 4th time using the Broad Street location. And I'll be back.

Bill Y. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Staff is very helpful and considerate!! I highly recommend this establishment 👍

ROBERT K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johanne B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morgan L.  |  Overall Experience 
Rating:
4.0

Storage of my the two storage units, had very bad lighting. Was very hard to see in both of my storage units, not happy to having to use my phone to see!

tracy s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LACY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise W.  |  First Impressions 
Rating:
5.0

Very well; Thanks for everything you did and cause my experience at your facility an awesome time.

arthur h.  |  Overall Experience 
Rating:
5.0

Kudos to Joe...he was absolutely wonderful customer service!!!

June L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael K.  |  First Impressions 
Rating:
4.0

All good

maheshkumar P.  |  Overall Experience 
Rating:
3.0

Nice, but price is too high. I got this unit for free so I made sure to get my things out within the 30 days.

Darlene U.  |  Overall Experience 
Rating:
5.0

The staff was very helpful. They went above and beyond to accommodate my needs. The facility does not have storage units as advertised but staff took care of me by providing two smaller units in same price.

Tauseef A.  |  Overall Experience 
Rating:
5.0

This facility and the entire city is so very neat and clean.

CORY C.  |  First Impressions 
Rating:
5.0

Great people! And very helpful.

Alexis B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheyenne S.  |  Overall Experience 
Rating:
5.0

You're lucky that I gave you a great rating, because I was NOT HAPPY. With the crew that took over at shift change!!! They kept messing around getting stuff together, which I did appreciate, however the had me sitting in the truck, with it running for about a hour! I was there at 12:30 to pick it up and load it and I didn't pull out untill I HAD to go in and ask if I could go. I didn't get to my destination untill 8:00pm and my help thought that I wasn't coming and wasn't here to help!!! I actually had to do it myself and it was a BIG struggle. I didn't get done untill 2:30am ad had to work on Monday!!!

Scott L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL A.  |  Overall Experience 
Rating:
5.0

Thankbyou

scott s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheyenne S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yohance s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shalisha M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rachelle H.  |  Overall Experience 
Rating:
2.0

We rented a U-Haul from Altoona Pennsylvania we pre-rent today paid for it. When we got there we found out they did not have our truck and they reserve it for the wrong day.! The guy at the register mean he was ignorant he didn’t care he was so nasty. He didn’t give a crap. No one had our size of truck anywhere near close. He was trying to get us to take a 20 foot and told us to go to the other U-Haul and storage on sellers Drive in Altoona . He was so ignorant and nasty. I will never ever go there again ever I will tell my friends about how ignorant and nasty he was how he screwed up.! we go to the one on Sellers Drive in Altoona Pennsylvania. They stated they had two trucks our size that we reserved. They didn’t care that the other guy was nasty. They just basically shoot us out the door they handed us piece of paper I went to go walk to a truck in front of the building. The lady handed me the keys and said it’s around the side, there were six trucks on the side. I had to go through four trucks to find out which one was mine by trying to start them all. She did not go over the mileage sitting over the gas nothing it was a quarter of a tank of gas we got the truck took it from Altoona PA to Johnstown Pennsylvania put $25 in gas in. It went to downtown Johnstown where we got the storage unit and return the truck when we got there. That lady was very very very friendly. Very nice when checking the truck in we was told we had it for two days we were told they had over I had a half a tank of gas and we drove it 180 miles! We had the truck for four hours not two days received receipt of the gas with a 25 minute put it back to where we got it from. We were so much charge for two days of a rental because Altoona never truck checked. The truck in that we got they also had four bags of the packaging blankets in it. The girl in Georgetown was very nice very friendly helped us out called the boss. Hopefully we get charged correctly. If we won’t know till it comes out of our bank statement. My name is Jacqueline Anderson 814-243-8646 is my phone number, Sandra Shirley, 8143222807 is my mom the one that paid for the truck very very very disappointed in U-Haul. It was the most I’m sad that experience we’ve ever had sure we’re going to be charged for having it for two days plus the gas plus the blankets, it was never ordered ignorance , both stores in Altoona Pennsylvania was disgusting. We would like a phone call to know that you did read this and something is being taken care of because we do have to get another U-Haul ticket or stuff out of storage when I move into my apartment and we want to make sure this never happens again please phone call would be appreciative The girl in Johnstown, Pennsylvania was the only store that was nice to us understanding carrying compassionate, and understood please a phone call would be very nice

Jacqueline A.  |  First Impressions 
Rating:
5.0

Everyone was very helpful and it was smooth process. I do wish there were some bigger storage rooms though.

LAUREN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nancy c.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

david f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerri L.  |  Overall Experience 
Rating:
5.0

When we sold our house in Pittsburgh and decided to move back to Johnstown we need a place to store some of our stuff we found out Uhaul had some storage so we rented a storage unit and it was just the right size and we felt our stuff was in a safe place. Everyone at the Johnstown Uhaul were very nice and helpful.

Dana H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B.  |  First Impressions 
Rating:
5.0

Been coming for three years Great place

scott s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barb G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicholas A.  |  First Impressions 
Rating:
5.0

Great service..no pressure or self important talk..always a plus..payment was painless

Teri M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john k.  |  First Impressions 
Rating:
5.0

Joe is the best. Always accommodating.

CHARLES H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

edward h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard F.  |  First Impressions 
Rating:
5.0

Staff were always friendly and helpful, and Owner/Manager Joe Litvin was a pleasure to work with!

Susan Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Junko S.  |  First Impressions 
Rating:
5.0

Joe was absolutely awesome to work with we will definitely support this U-HAUL store again.

Dana H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alice F.  |  Overall Experience 
Rating:
2.0

This unit is far too expensive for what it is.

Nathanael W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDREY H.  |  Overall Experience 
Rating:
5.0

Thank you all for leaving me have storage there .I really appreciate it

tammie r.  |  First Impressions 
Rating:
4.0

Would've been 5 stars but I was told that I would get renewal notifications about upcoming payments being due. Instead I received nothing and my person of contact was notified that my locket was past due on rent before I was. That's poor business etiquette. Either remind your customers like you say they will be or reach out to them first to obtain payment. I made my locker payment the next day do there was no need to make it an issue as it became one.

David F.  |  Overall Experience 
Rating:
3.0

Some of the employees need better knowledge about the sizes of the storage.

MATTHEW K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUDREY H.  |  First Impressions 
Rating:
5.0

Joe is professional and helpful. Highly recommend this business.

ASTELLAS U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

June L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

natalie m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey t.  |  First Impressions 
Rating:
5.0

Excellent customer service. Friendly and courteous staff. Convenient hours . New to owning a storage unit. Everything explained very well. Units clean and safe.

Barb G.  |  First Impressions 
Rating:
3.0

The staff here were very friendly and helpful and the office was clean and well stocked. But our unit had no light in it and was pretty dirty when we came in. I reserved a second floor unit assuming there was an elevator and I was wrong, but it should be listed clearly that there is no elevator before you reserve it. There is also no garbage can or dumpster available, we had to take our trash with us.

Rachel R.  |  Overall Experience 
Rating:
5.0

Joe was very helpful and friendly.

traci m.  |  First Impressions 
Rating:
5.0

Staff is fantastic. Highly recommend this facility

Mitchell C.  |  Overall Experience 
Rating:
5.0

This is one of the most cleanest facilities, I have ever used . Staff was so helpful and polite . I had a very good experience here. Highly recommend this facility!

rosemary z.  |  Overall Experience 
Rating:
5.0

Very helpful!! Convenient, polite, and courteous. Will definitely recommend!!

Jerrod c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven s.  |  Overall Experience 
Rating:
4.0

So sorry that things didn't work out for me I've tried my best but I just didn't get enough money up to pay the full balance thank you for service and again I'm truly sorry and I. Sorry for the inconvenience have a bless day

Wanda H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry D.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful and volunteered to assist me in loading and unloading items without being asked. These guys are great!!!

Frank N.  |  Overall Experience 
Rating:
3.0

I moved in my easily

Eric G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

PHILLIP D.  |  Overall Experience 
Rating:
3.0

The check in process was HORRIBLE! Was there for a hour checking in very stressful! Had to spend over $250 in gas and the rental was $569 plus a $100 deposit. Too expensive honestly! But my checkout process was great !

Kalisha H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darlette H.  |  First Impressions 
Rating:
5.0

Everyone is always helpful and friendly

Terry H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leroy B.  |  First Impressions 
Rating:
5.0

Everyone has been so friendly and helpful and we feel they have gone over and above in both Johnstown and Baltimore. They made it a worry free experience. They were very professional.

ruth b.  |  First Impressions 
Rating:
5.0

Joe and his staff are very curious and friendly

Robert V.  |  Overall Experience 
Rating:
5.0

Joe does a super job at the center.

KENNETH S.  |  Overall Experience 
Rating:
5.0

The staff are very helpful, courtious and i would recommend the uhaul on boad street for storage and all your moving needs and rentals. Great Job Wonderful Staff mmbers there!!!

Linda S.  |  Overall Experience 
Rating:
5.0

The U-Haul Crew went Above and Beyond their usual duties and capacities to assist me with all of my U-Hual issues and concerns...... Kudos to all....... I highly recommend all to Johnstown U-Haul Storage 15906

Laurie K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis r.  |  Overall Experience 
Rating:
5.0

Joe is awesome....can't thank him enough for his outstanding customer service.

Christian R.  |  Overall Experience 
Rating:
5.0

I was very happy with U-Haul.

Glenda S.  |  Overall Experience 
Rating:
5.0

Joseph Litvin was very helpful and accommodating. Our daughter's dorm items remained safe, secure and clean the entire time it was in storage. Would highly recommend this location.

joy h.  |  Overall Experience 
Rating:
5.0

The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.

JACQUALIE H.  |  First Impressions 
Rating:
5.0

Joe Litvin and his staff members are helpful and courtious . I always use U Haul for all my moving and storage needs. Very friendly and helpful, reccondmend to all my friends. Thank You Joe Litvin

Linda S.  |  First Impressions 
Rating:
5.0

I've worked in customer service for 30 years. Storing my vehicle at the Johnstown Uhaul was a great experience. Jim Litvin is always kind and helpful. He is knowledgeable and his staff is pleasant to work with. Jim IS the face behind the Uhaul name. His dedication to outstanding customer service should be recognized.

FRANCINE O.  |  Overall Experience 
Rating: