Customer Reviews for U-Haul Moving & Storage of Jericho NY

4567 comentarios

121-123 Jericho Trnpk   Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

(516) 333-6334

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(516) 333-6334

121-123 Jericho Trnpk
Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

alaways a pleasure with this group !

JUNHO K. 
Clasificación:
4.0

website check-in helped

RAMIRODIAZ JR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTRAYMOND A. 
Clasificación:
5.0

Extraordinario servicio al cliente

DOMINICA JR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURAL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

Mille gives excellent and courteous service

Gloria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee S. 
Clasificación:
5.0

Jericho Uhual is the best! Everyone is so nice and accommodating. I highly recommend!

CORYEDEN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

QIANAA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUELA C. 
Clasificación:
5.0

Very helpful guys. Hooked trailer up and performed a safety check

ANTHONYPETER A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNJOSEPH D. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVIDANTHONY S. 
Clasificación:
5.0

The guys working behind the desk and assisting us in the storage facility were really awesome. I can't remember the names but all 3 deserve a raise.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

the person who used the truck before must have been hauling cement as the floor was covered in dust needed to wash out the box.

WILLIAMD JR F. 
Clasificación:
5.0

All good

THOMASE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO I. 
Clasificación:
5.0

Customer service representatives were very attentive.

Sean D. 
Clasificación:
4.0

El cliente no dejó un comentario.

AURA DANIELA O. 
Clasificación:
3.0

There was a pest problem. I noticed mouse droppings several times when I came to my unit.

Nneka A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREYEDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

IZZY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLEXANDR S. 
Clasificación:
1.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

thanks for excellent service

ALBARO O. 
Clasificación:
5.0

Staff was excellent and the facility was very clean. Would recommend this location and would use it again if I need storage in the future.

Junghyung L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jernie J. 
Clasificación:
3.0

Just want to thank the corporate end of Uhaul as my issue was resolved fairly.

john D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie M. 
Clasificación:
3.0

Got overcharged according to the mileage. Tried calling but there was no answer.

ALON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank G. 
Clasificación:
3.0

It wasn't my first choice for trailer pick up but they had what I needed. The customer service as as expected and average. Nothing made this location stand out above and beyond other Uhauls.

KATELYNN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREWB H. 
Clasificación:
2.0

Called the location on Friday for a quote on a recorded line. I mentioned the mileage and time and was quoted a price of $190.00 When I picked up the equipment on Sunday with the same information, I was quoted $272.00. At that point, I had no options. No accountability on U- Hauls part whatsoever. Disgraceful

JOHNJOSEPH D. 
Clasificación:
2.0

Make sure unit is cleaned.. there was coffee spilled all over inside of cab and trailer wasn't swept.. the gas wasn't full , it was at 3/4 of a tank of gas... we were rushed in and out of the door( poor service) ...

DONALD T. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANDREW P. 
Clasificación:
5.0

The service was excellent, the service representative at the location are very helpful thanks

Jose P. 
Clasificación:
5.0

Millie and her staff are great!!!

LOUIS N. 
Clasificación:
5.0

Very good people and very helpful

VINCENT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUELDEJESUS G. 
Clasificación:
5.0

Thank u very much

Thomas W. 
Clasificación:
4.0

The trucks could be a bit more updated with better backup cameras.

Jayant A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

The customer representatives that I worked with was knowledgeable, patient, and kind. The only problem was I rented a truck for 9am and I received emails saying I had to return it back by 6pm. I thought it was 24 hour rental. I didn't complain I was finished with the truck returned it.

JUSTINEC S. 
Clasificación:
4.0

Where to park truck when returning. Overall good communication.

Robert A. 
Clasificación:
5.0

No comments.

Samuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandru C. 
Clasificación:
5.0

Was a great rental. Young man on duty was very helpful and was well trained on equipment. Young man went above and beyond to explain everything. Thanks!!

ANTHONYPETER A. 
Clasificación:
5.0

Excelente

DELCAMISE E. 
Clasificación:
5.0

Whenever I can get a vehicle in station

jangbu L. 
Clasificación:
1.0

I was charged for gas when I returned it tot the exact level I took it at

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

allan E. 
Clasificación:
5.0

Thanks Millie ! Your guys were great !

PIETER H. 
Clasificación:
4.0

Very nice and helpful representative

JOHNMICHAELB J. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVIDTYLER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARDJ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMINGAM A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERTM P. 
Clasificación:
4.0

The pickup application was buggy, unable to get location information at the last minute.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE W. 
Clasificación:
2.0

The staff was excellent and overcame the weaknesses of your app, which is trash. Only when you shoe up on site do you have find out you need ancillary documents like a passport and extra contacts that, in my case, you started contacting early on a Sunday morning and the reservation I'd dependent on that? Absolutely infuriating

DANIELJEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERMAN P. 
Clasificación:
5.0

easy access to drop off rental truck, staff right away assist when you arrive. very easy

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLISONM Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl T. 
Clasificación:
2.0

Make sure your vans and trucks are in acceptable use the one I had light didn't work cracked windshield missing rear taillight lens dot pulled me over and I couldn't even get my delivery done because as soon as I drive for maybe 10 min I got pulled over and almost ticketed for all the faulty thing only reason I didn't get the tickets was because of my pba card and I couldn't even use the truck for what I intended to had to call someone else and pay them to do the delivery for me on top of what uhaul charged me this is unacceptable to me

Robin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARCLAYGIBBS III J. 
Clasificación:
5.0

Nothing' everything was Awesome .

CHARLESBURTON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDTHOMAS F. 
Clasificación:
1.0

I had a 15' truck rental in Queens I set up a month before my move. Then I get a call the NIGHT BEFORE I move telling me the truck is in the shop and they can't give me another one and I have to call customer service. I called customer service and after tons of back and forth they finally found a truck in Long Island. Then the morning I get to Long Island they say the truck hasn't been returned and if I wanted it I had to wait an hour! That is UNACCEPTABLE! I had a small window to move and I was going to have to pay extra for miles now that I had to drive between Long Island and queens. I had to rent a van and do my best to move with that! It was the worst experience ever. I will NEVER use Uhaul again and I will make sure no one else does.

deanna G. 
Clasificación:
5.0

Couldn't be happier

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENHOUR M. 
Clasificación:
5.0

Everything was fine.....quick and efficient.

RONALDEARL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel V. 
Clasificación:
3.0

I can't figure out the best timing at this location. Sometimes there's a line out the door and the wait is 30 minutes, sometimes there's nobody else there and you're in and out like a flash. The place generally seems understaffed. There are like one or two guys running around and doing everything, which is a little frustrating for the customers. And if anything goes wrong, it's a cluster. Plus, not all of the guys are great about wearing their masks properly (stick the nose out). And nobody acknowledges customers when they enter. If it's not busy and the guys are talking to each other when a customer enters, they finish up their conversation before serving you. And they take their time about it. But I will say that the young man who checked me in on Sunday was *absolutely outstanding*. Very good, polite, quick, efficient, thoughtful. If I had a competing business, I would definitely poach that kid!

EDWARDEZRAH Z. 
Clasificación:
5.0

Representative was fantastic.

PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B. 
Clasificación:
3.0

I rented a trailer. There was garbage in the trailer from the last renter. One of the safety chains had been dragged on the ground to a point that 3 of the links were paper thin and surely wouldn't work in an emergency. The light wire was so short that once I made my first turn it pulled apart. I reconnected it but it pulled apart within minutes. I had to find another Uhaul dealer near my destination and have the wire repaired. This took me out of my way unnecessarily and cost me valuable moving time.

CHARLESR JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatriz C. 
Clasificación:
5.0

Thank you for a great job help me!

FRANK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELCHARLES W. 
Clasificación:
5.0

The driver side mirror was broken where it would stay in position. It kept slapping forward where I could only see the side of the truck It was dangerous trying to merge into highway, roll window down and use every muscle to push it back. Not good. I was a ball of nerves the while time.

TERESA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIHUI W. 
Clasificación:
5.0

Manager is great - Milly, I think?

MATTHEWI Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONU S. 
Clasificación:
2.0

Employees offered false information about weekend rental rates and how renters were to be charged. Also, this location and others in my area did not have trucks that were advertised by UHaul. The trucks are banged up and in horrible condition. Customer service is unhelpful.

Antonio B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARYWILLIAM M. 
Clasificación:
5.0

Customer service was outstanding

Steven D. 
Clasificación:
5.0

I drive an hour out of my way just for this specific uhaul because of the crew that works there and that positive energy that flows from their customer experience. 20/10 always appreciate the ease of this location. ¡Gracias de nuevo!

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

Great and easy trip! Thank you.

Mary Anne Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiten P. 
Clasificación:
5.0

great staff

MARCA W. 
Clasificación:
5.0

Extraordinario servicio al cliente

STEVENELI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDA B. 
Clasificación:
2.0

Was able to reserve furniture dollies online but when got to the store they weren't available and I had to buy 2 instead

MICHAELTHOMAS L. 
Clasificación:
5.0

Miley and her team were very professional and extremely helpful.

Edward M.  |  Overall Experience 
Clasificación:
5.0

Very nice people

WINZORE E.  |  First Impressions 
Clasificación:
5.0

The manager and staff went out of their way to accommodate our needs. They were extremely helpful and friendly. Great manager and great staff.

Edward M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joanne l.  |  Overall Experience 
Clasificación:
4.0

I just wish the person checking me in would have put my correct address in. I corrected him when he put the wrong address in and he said "it doesn't matter." Well the print out had the incorrect address on it and I imagine it does matter. So I corrected it myself on my online profile.

Nneka A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVANYA B.  |  Overall Experience 
Clasificación:
5.0

good

Andrew P.  |  Overall Experience 
Clasificación:
5.0

Great customer service as always

Christopher B.  |  Overall Experience 
Clasificación:
5.0

The employes are both friendly and efficient.

Kurt N.  |  First Impressions 
Clasificación:
4.0

Very clean, staff was very knowledgeable and friendly

Christina L.  |  Overall Experience 
Clasificación:
3.0

I'm not sure I would recommend to anyone. The air inside the building was not good and it was not easy enough to get to the upper storage space.

Dorothy L.  |  Overall Experience 
Clasificación:
5.0

Never an issue

Frederick B.  |  Overall Experience 
Clasificación:
5.0

Staff is very helpful and manager is very friendly. I like this place

JATISH K.  |  Overall Experience 
Clasificación:
3.0

Not sure I would recommend to a friend because the parking lot is small. Many times when I was there to move items in and out, there were hitches parked in front of the doorway.

Donna R.  |  Overall Experience 
Clasificación:
1.0

If I could give this facility 0 Stars I would. Reserved lower level storage unit that they gave to someone else who reserved after me. Dirty facilities. Nasty manager said "Don't give her anything."

Dale T. | Reservación
Clasificación:
5.0

The young woman that assisted me at your location was very helpful. She did and excellent job!

Vincent B. | Reservación
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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    Contenedores U-Box®

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    Suministros de mudanza

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  • Trailer Hitch Icon
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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