Customer Reviews for U-Haul Moving & Storage of Jericho NY

5,097 comentarios

121-123 Jericho Trnpk   Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

(516) 333-6334

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 333-6334

121-123 Jericho Trnpk
Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
3.0

I was really disappointed with the way I was treated when I attempted to extend my rental after having it for only 24 hours. I was treated like I was a criminal because apparently someone else rented it on the day that I was to return it. It took me several hours of phone calls to Customer Service where a nasty woman in scheduling treated me with such disdain that I will never rent from Uhaul again. I tried to extend my rental online as your recording continually says that I can but no luck. Then I was thrown into queue after cue of being on hold for our after hour only to wind up with nasty woman in scheduling . In the end I was able to get the trailer back in time for the family that needed it however it stressed me beyond belief. Way to go Uhaul

Laura C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

Millie the manager is a great person to work with

IZZY K. 
Clasificación:
5.0

Everything is excelent

GERARDO G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

john L. 
Clasificación:
5.0

I've been there many times and your manager is amazing! Milly DeLos Santos goes out of her way to help you I always had a great experience I recommend your location highly! Regards, Frank a.

FRANK A. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic O. 
Clasificación:
5.0

Rented a motorcycle trailer it's the best way to get out of NY without getting killed.

thomas Q. 
Clasificación:
5.0

Radio didn't work, but mostly I wanted it for the clock so I would know the time.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pietro P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

No worries 😉

Thomas W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Louis P. 
Clasificación:
1.0

El cliente no dejó un comentario.

OLIVIAROSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

I had no complaints about this place.

Britany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAHIM Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eytan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken N. 
Clasificación:
5.0

Good job

GIOVANNI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar V. 
Clasificación:
5.0

This was a very positive experience.

Steven C. 
Clasificación:
5.0

The manager Mille is a great asset She's kind n always meets my expectations

IZZY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn G. 
Clasificación:
3.0

Keep the truck in better condition and check it out before rented to next customer. Low tires Low gas Small damage not marked x

Alvaro J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corrie M. 
Clasificación:
5.0

I have rented and dropped off at this location many times and they are always friendly and helpful.

Alexandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAURAV C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim L. 
Clasificación:
4.0

Vehicle upon pickup had 2 error lights on dash; tires (beyond terribly low-3 were 80 psi; 1 was only 39). I probably would have immediately required air if not just 10 miles round trip or might have requested a different van. Staff and service from team and your website pretty darn terrific

Kathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin J. 
Clasificación:
4.0

Renew fleet

Javier A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shazan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CESART C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

The staff was friendly and professional

SIJOK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosemarie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter F. 
Clasificación:
3.0

Vehicle was not clean, windshield was hard to see out of, low air pressure warning sounded one mile after leaving facility and the worst, the horn didn't work!! Imagine my surprise when I needed it only to find out it was broken.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEA C. 
Clasificación:
5.0

I use this location all the time and always I'm well attended and the trucks are good.

Alvaro J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

Very helpful despite the buggy software

william L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilit L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

Friendly sales people, made the process quick and easy.

Calvin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREAS X. 
Clasificación:
5.0

Very professional staff ; quick and easy turnaround at pickup and drop off.

peter S. 
Clasificación:
3.0

There were cigarette ashes in the ashtray of the truck. I understand the vehicle has 130,000 miles on it and is going to be a bit distressed, but smoking shouldn't even an option in these trucks. Ash trays should be removed or sealed closed to discourage this.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Everything went well

dan F. 
Clasificación:
5.0

Easy and a pleasant experience

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIN X. 
Clasificación:
5.0

Staff is excellent!

Kevin Q. 
Clasificación:
5.0

Melli she is very nice

Hector H. 
Clasificación:
5.0

Thank for the excellent service

Fan Jen M. 
Clasificación:
5.0

Los mejores ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

ALEXIJHONATAN N. 
Clasificación:
5.0

More employees at the counter.

Nathan J. 
Clasificación:
5.0

I like the good people work it the store and very clean

Freddy B. 
Clasificación:
5.0

the people I felt with at the Jericho location were very nice and professional!

Janine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

The vehicle was missing oil, I added 2 quarts of oil because it was extremely low on the gauge. Steering was drifting left to right. I had a 4 Hour Dr. both ways with no air condition

Gino P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELD G. 
Clasificación:
3.0

Online (mobile phone) check in was not quick, license photos were repeatedly rejected, had to start over. Would've been better to explain all required steps ahead of time (photos of both license and passport, need to verify 4photos of truck condition, gas, mileage and that key lockbox would need to be found and decoded. Also, preordered equipment (blankets/appliance dolly) were NOT in the truck. I needed to go inside AND WAIT ON LINE, if I'd tried to do this after/before hours it wouldn't have worked. Additionally NO appliance dolly was available. Truck steering wheel was grimy, this should be cleaned.

Timothy H. 
Clasificación:
5.0

I always rent equipment from uhaul at this location. People and service here are very good and they are very helpful.

Ziauddin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean B. 
Clasificación:
4.0

Quick check in check out

Daniel S. 
Clasificación:
4.0

Place was OK U-Haul center nothing fancy look pretty. Full of stock in the house was nice

Noel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis E. 
Clasificación:
5.0

I have rented a truck and trailer from this location on separate occasions. Everything from the reservation, pick up, drop off and billing have gone smoothly. The employees are helpful and polite.

Clifford B. 
Clasificación:
5.0

Everything was perfect and satisfied very happy thank you

FARSHID R. 
Clasificación:
3.0

Please allow alternatives to checking in and out that do not have an online requirement

Jessica Z. 
Clasificación:
5.0

All good

OSWALDOJ P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS N. 
Clasificación:
5.0

The service folks at this uhaul from the check in to the equipment hook up was a pleasurable experience. The people were very polite and knew their business.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Very polite associates very knowledgeable the young lady there was very very nice very helpful young man in the backyard it was also very polite and very helpful and knowledgeable show me how to use the equipment

Jules M. 
Clasificación:
5.0

Your customer service is impeccable!

Anthony V. 
Clasificación:
5.0

I have a very high frequency of rentals . The team at the Jericho location has always been 100%. Quite honestly if it was anything less I wouldn't patronize that location. Thank you great job to Manager Milly and her team. Tom 

THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aviel L. 
Clasificación:
5.0

The staff was really nice and helped us with problem

Bo A. 
Clasificación:
5.0

The staff was courteous and helpful suggesting that I reserve the truck a few days before the weekend to make sure it is available. When I called the 800 number later to reserve the truck, the customer rep was also courteous and helpful. The check-in app is very helpful suggested in the confirmation email is very helpful. I suggest that the confirmation email provide a short checklist of what to have ready to use the check-in app (e.g., photos of the driver's license, license number, etc.). As I did not know what to expect, using the check-in app became cumbersome and confusing. When I picked up the truck and inspected it, I saw that the "Change Oil" light was on. The location assured me that the oil was changed three weeks ago and that the sensor was bad. I trust that is the case, but having the "Change Oil" light on during a 200 mile trip was not reassuring (there was not another 15 foot truck available). After driving off, I noticed that it was difficult to see through the windshield. The windshield was dirty and the sun glare made it worse. I cleaned it myself at a gas station. It's a nice idea that, for an extra fee, an optional moving blanket and handtruck was zip-tied to the rear. But I would prefer that this option be presented at checkout for me to either accept or decline -- because those items were in our way when we loaded and unloaded the truck. And other boxes could not be stored in the space occupied by those items. So it wasted space.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marianne R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilberto V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanien G.  |  Overall Experience 
Clasificación:
3.0

The storage unit that I used started to smell like mold and mothballs. I left several messages with management and they never called me back. I would like a credit of one or two months. I have used the storage facility for over 10 years and I've spent well over $25,000. I looked back and it was obviously a tremendous waste of my money. The contents of my storage unit was may be valued at about $1000, so paying 25 times that makes no sense.

BRADFORD R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mauricio L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joan w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

richard s.  |  First Impressions 
Clasificación:
5.0

The guys working behind the desk and assisting us in the storage facility were really awesome. I can't remember the names but all 3 deserve a raise.

Joseph S.  |  Overall Experience 
Clasificación:
3.0

There was a pest problem. I noticed mouse droppings several times when I came to my unit.

Nneka A.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent and the facility was very clean. Would recommend this location and would use it again if I need storage in the future.

Junghyung L.  |  Overall Experience 
Clasificación:
5.0

Miley and her team were very professional and extremely helpful.

Edward M.  |  Overall Experience 
Clasificación:
5.0

Very nice people

WINZORE E.  |  First Impressions 
Clasificación:
5.0

The manager and staff went out of their way to accommodate our needs. They were extremely helpful and friendly. Great manager and great staff.

Edward M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joanne l.  |  Overall Experience 
Clasificación:
4.0

I just wish the person checking me in would have put my correct address in. I corrected him when he put the wrong address in and he said "it doesn't matter." Well the print out had the incorrect address on it and I imagine it does matter. So I corrected it myself on my online profile.

Nneka A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVANYA B.  |  Overall Experience 
Clasificación:
5.0

good

Andrew P.  |  Overall Experience 
Clasificación:
5.0

Great customer service as always

Christopher B.  |  Overall Experience 
Clasificación:
5.0

The employes are both friendly and efficient.

Kurt N.  |  First Impressions 
Clasificación:
4.0

Very clean, staff was very knowledgeable and friendly

Christina L.  |  Overall Experience 
Clasificación:
3.0

I'm not sure I would recommend to anyone. The air inside the building was not good and it was not easy enough to get to the upper storage space.

Dorothy L.  |  Overall Experience 
Clasificación:
5.0

Never an issue

Frederick B.  |  Overall Experience 
Clasificación:
5.0

Staff is very helpful and manager is very friendly. I like this place

JATISH K.  |  Overall Experience 
Clasificación:
3.0

Not sure I would recommend to a friend because the parking lot is small. Many times when I was there to move items in and out, there were hitches parked in front of the doorway.

Donna R.  |  Overall Experience 
Clasificación:
1.0

If I could give this facility 0 Stars I would. Reserved lower level storage unit that they gave to someone else who reserved after me. Dirty facilities. Nasty manager said "Don't give her anything."

Dale T. | Reservación
Clasificación:
5.0

The young woman that assisted me at your location was very helpful. She did and excellent job!

Vincent B. | Reservación
No se han enviado comentarios para esta ubicación.

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  • Ícono de enganche para remolque
    Enganches para remolque

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