Customer Reviews for U-Haul Moving & Storage of Jasper

130 comentarios

3622 Camp Rd   Jasper, GA 30143

(706) 692-0615

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(706) 692-0615

3622 Camp Rd
Jasper, GA 30143

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ALAN C. 
Clasificación:
5.0

The check-in process is a little slow; find a way to streamline it to cut down on wait times (found this at all locations I've rented from). VERY impressed with the vast selection of moving items/supplies at the Jasper location - it will be my new "go to" location!

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN C. 
Clasificación:
5.0

Victoria Mealer was soo helpful and great to work with! She went above and beyond to answer all my questions and went out of her way to make sure I got what I needed! I will continually drive out of my way to go to her location vs the one closest to my house after my experience with Victoria. Every U-haul and every employer needs a Victoria. Thank you Victoria for your kindness and I look forward to doing more business with you as well as sending everyone else your way! ⭐️⭐️⭐️⭐️⭐️

TIFFANY C. 
Clasificación:
5.0

Very professional & friendly. Appreciate their assistance throughout the process in selecting rental options, reservations, thru to the contract close out. We will be back for all our future related needs...

anthony J. 
Clasificación:
5.0

Nothing, check-in was extremely easy using the app.

ANTHONY M. 
Clasificación:
5.0

The staff was very friendly, conscientious and helpful.

MICHAEL E. 
Clasificación:
5.0

The young man that assisted me was very polite, knowledgeable and professional in a way that made the process look effortless and easy. He's awesome, costumer service on point and at its finest.

MARIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD S. 
Clasificación:
5.0

Great service and extremely friendly representative - she did a great job and made the experience a good one.

KENT C. 
Clasificación:
5.0

This uhaul service location was wonderful. The inside of the store was clean and well organized. Wanted a 10', none were available So got the 15'. Was able to get all of our things moved within the day, and was able to return the truck before the store closed. Grateful they are open on Sundays, or else we'd be moving on a colder day. Kallen Painter was awesome. He was professional with the customers ahead of me. And he was patient with my questions and my hoarse voice. Explained the after hours drop off if I would have needed it. When we returned the truck, he did a quick and professional check of the truck. I kept within the mileage I initially said I may need, and was charged appropriately. If you want friendly, honest, and professional, go here for your moving needs! Only suggestion is to have a sign that's visible from the time you enter the parking lot as to where the entrance is.

JESSICA E. 
Clasificación:
5.0

A truck with a CD player. Constantly looking for a radio station is hazardous. Victoria and Mackenzie were great.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
3.0

Faster check out

ANGELA H. 
Clasificación:
5.0

Very friendly and professional staff. Great place to rent.

WILLIAM P. 
Clasificación:
5.0

Staff was great!

RICHARD H. 
Clasificación:
5.0

Make the signage more prominent so that someone entering the parking lot for the first time can see immediately where to go for drop off.

THOMAS W. 
Clasificación:
5.0

Nothing. Victoria is the most pleasant and helpful U-Haul employe I have ever dealt with. She is an asset to your company.

ROBERT B. 
Clasificación:
5.0

Sweet B was absolutely wonderful. She's a refreshing encouragement in a time of super stress! She deserves a raise no doubt!

Daniel W. 
Clasificación:
5.0

Very professional

DON T. 
Clasificación:
3.0

El cliente no dejó un comentario.

MELVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel F. 
Clasificación:
5.0

Returning after hours was a nightmare. The app did not work. We tried for almost 2 hours to find out what we should do. One of us was on hold on the phone for 45 min. We finally hung up and tried chat. No one responded.

RAE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

KALEB D. 
Clasificación:
5.0

Victoria Mealer was both efficient and friendly. She had me in and out in a proper amount of time and with a showing of concern for my needs.

ALFRED C. 
Clasificación:
5.0

Great customer service. Thank you

Darren A. 
Clasificación:
5.0

Extraordinario servicio al cliente

SYLVESTER M. 
Clasificación:
5.0

Since it's opening, this center is amazing! Clean facilities and professional and helpful employees. Always a pleasant experience!

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP H. 
Clasificación:
5.0

Keep Victoria she was efficient, helpful and pleasant

LOYD L. 
Clasificación:
5.0

The truck that I rented did fine for moving my new livingroom suit. My only issue was when I stopped to refuel before returning it, before I opened the gas lid, the gas hand was on almost a 1/2 tank, after I opened the gas cap, tge gas hand dropped to barely a quarter of a tank. I Continued to start pumping gas and kept checking on the gas hand and it never moved. So, I kept pumping gas. Then suddenly the gas pump shut off because the tank was full at that point, I had put $60 in it and the gas hand still was a little more than 1/4 of a tank. I returned to the facility where I picked it up at and the manager, Miss Victoria and Kallen were both very nice. She tried to check the truck out but still couldn't get the gas hand to budge. Kallen did say that sometimes the float hangs up in the tank. Still and yet, for me to drive the truck to pick up furniture and then replace the gas in it and even more, it basically cost me about $150 to rent that truck for 2 to 2 1/2 hours. That was a little disappointing. But the facility and staff were very professional and kind!

TAMMY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL T. 
Clasificación:
5.0

Great to finally have a first class dealership in Jasper.

RONALD B. 
Clasificación:
5.0

Very easy to pickup and return.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph B. 
Clasificación:
5.0

Great manager

JOHN L. 
Clasificación:
5.0

II am very happy with my experience at UHaul. Customer Service was excellent!

SUSAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON G. 
Clasificación:
3.0

How bout emailing me a receipt like you normally do?

THOMPSON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL T. 
Clasificación:
4.0

Personal amable

JOHN G. 
Clasificación:
5.0

Victoria was very professional we got everything we asked for

DOUGLAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

Nothing, manager handles this business very well and is a great asset to U-Haul.

Dewayne L. 
Clasificación:
5.0

Unfortunately I was supposed to pick up this truck an hour south in Atlanta which was confirmed the day before Sept 30 for the Oct 1 pickup. The dispatch was very rude and defensive when I called to find out what was going on - I showed up at 8 am to pickup the vehicle only to be told there was no vehicle. It was a mad scramble getting to and from Jasper. It added a lot of stress to an already stressful day

Christine S. 
Clasificación:
3.0

When I was finally able to reach someone at this location after 3 attempts I was informed I got charged $20 as a drop off fee. I understand they did their job but I was unaware of any drop off fee and was informed by the rep in Jasper that I should have checked it in on the app something I was unaware of and not informed of at the Dallas location.

Joseph C. 
Clasificación:
5.0

Victoria was great!

Julianne F. 
Clasificación:
5.0

Great value. Friendly and helpful service!

MICHAEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Very easy. Clean friendly facility.

Scott F. 
Clasificación:
3.0

El cliente no dejó un comentario.

LOREN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

COLLEEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

the lady here was very thorough and nice. i believe her name was victoria or veronica

THOMAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Terrific rep got us started with our towing experience! Informative, efficient and entertaining visit!

LARRY S. 
Clasificación:
5.0

Thank you Victoria for helping us.

ANDREW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake P. 
Clasificación:
5.0

Great location, Great service.

CRIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RILEY W. 
Clasificación:
5.0

Great customer service!

David C. 
Clasificación:
5.0

Everything was great!!!

RONALD D. 
Clasificación:
5.0

The manager Victoria was awesome, very friendly and helpful.

FRANK L. 
Clasificación:
5.0

This was the best place I have ever used.

GARY W. 
Clasificación:
1.0

Actually have a guaranteed reservation process that works and enforce it. Complete mess every step of the way for an out of state move and last minute failure to come through with customer service. Will not recommend as was not compensated for anything or issued an apology.

Christopher S. 
Clasificación:
1.0

The on lady was super rude.

ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

Victoria was awesome and very helpful when the original pick up location wasn't an option for us.

Dolores M. 
Clasificación:
4.0

Appears to be a new corporate place, very large and has the corporate ways, next time I will request dropping off at the old timers place to make sure he stays a float, they steers me to the big hub through a email, not nice to do to a long time u haul guy! Let's keep the little guys in business!

LARRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
5.0

Great Customer Service!

JEFFREY S. 
Clasificación:
5.0

Victoria and Matt you were both amazing!!

KIMBERLY S. 
Clasificación:
5.0

Nothing. Victoria is extremely helpful and knowledgeable.

MARK R. 
Clasificación:
5.0

This location and customer service was excellent. Will definitely use them again. However, the original reservation at another location was cancelled because the equipment was not available when I arrived to pick it up. They made no effort to help me find another rental other than upgrade to the only equipment they had and pay the difference. I called another nearby dealer who did not have the equipment I needed but she went online, cancelled my reservation and located the equipment. A very kind and helpful lady at the Ballground, GA location is to be highly commended. Also, I had difficulty checking the equipment in with the Android app. It would not accept the interior cleanliness photo. Finally got it to accept via the iPad app. Ultimately, I got the job done with reliable equipment. Gracias.

BOYCE H. 
Clasificación:
5.0

Victoria and Matt were amazing! Store was clean, organized, and well stocked. Great experience!

MICHAEL B. 
Clasificación:
5.0

Matt was awesome!

MARK K. 
Clasificación:
5.0

Friendly staff clean location clean trucks. Very satisfied with a U-Haul rental and staff at location excellent service

DWIGHT B. 
Clasificación:
5.0

Excellent service. Very courteous and helpful. Will be back.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

The manger on site was great and very hard working to see that we was satisfied

CARL D. 
Clasificación:
5.0

Victoria helped us from reserving the truck through returning it. She explained every step that we would need to take and made suggestions on additional equipment which was very reasonable in cost. She clearly focuses on customer service and that was greatly appreciated! The move went smoothly and if I have to use this type of service again I won't hesitate to go to UHaul Moving & Storage of Jasper.

DONNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ginger W. 
Clasificación:
5.0

Everything was better than expected! Thank you!~

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADELINE W. 
Clasificación:
5.0

Victoria, the customer service rep, was exceptionally helpful and friendly. Highest marks

MARK L. 
Clasificación:
5.0

They were so helpful and walked me through everything I needed.

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
No se han enviado comentarios para esta ubicación.

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