your online and officer software is terrible! I could understand me not being able to use it but when your staff need to run my credit card multiple times then start the rental process again at your office tells my you need help in your IT departrent.Scott H.
Customer Reviews for U-Haul Moving & Storage of Iwilei
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
A little confusing finding the shop but Sharon offered great customer service and a cheerful attitude! I would definitely rent here again.Joshua M.
Clean the interior of the Cargo Vans before you rent it to the next customer. There was even a thermos in the door pocket... maybe left by 2-3 customers before.DONALD G.
El cliente no dejó un comentario.Logan F.
Our res was for 9am- got there at 855a- waited till 940a and no one showed to open and give us the van. had to call customer svc and apparently the staff called out sick. we had to go to a diff location to get van. This made us late for our event as well as we only had a 8th of gas in van to start with. knowing this location had a res- someone should have either called us ahead or send someone to the location of the res. Jared did say sorry when I called him about the gas question. I know it was an unforeseen circumstance but it just put a big delay on our staff. Mahalo!Carisa H.
Person who helped me at the desk was awesome. Good conversationalist and keep things fun when I checked in. Vehicle was new and overall experience was pleasant. Great job counter person!!JAMES DAVIS A.