El cliente no dejó un comentario.Josh H.
Customer Reviews for U-Haul Moving & Storage of Iowa City
Iowa City, IA 52240
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.doug A.
Quick and easy drop offBruce H.
The facility is a mess. Need to clean up and get organizedDavid C.
Jill was amazing! We would definitely recommend/and use again!Beth S.
Jill was wonderful! It only took a few minutes to sign, pay and get on the road! Thanks so much helping me move my daughters belongings to college!Rachel F.
El cliente no dejó un comentario.Rhonda M.
El cliente no dejó un comentario.Cecilia S.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Ronald R.
El cliente no dejó un comentario.Dawn M.
My only thing that was difficult for me was to figure out how much gas to get on my return. Had it been full when I picked it up I would've had to guess on the return.Julie B.
It's clear that it is a new location still trying to get in the swing of things. I think once they are fully staffed and have the renovations complete it'll be a much smoother experience.Jarret M.
El cliente no dejó un comentario.Parker S.
Very professional. This location is new and we have rented from there twice. Each time they had the equipment ready and available. Employees are very friendly. We did not have to wait at all. Overall a wonderful experience I will definitely recommend this locationSean H.
El cliente no dejó un comentario.Jade H.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Catherine S.
El cliente no dejó un comentario.Chris N.
El cliente no dejó un comentario.Samuel R.
Great signage in lot for people to drop off. Person came right out to the vehicle. I did not have to wait. Servicio al cliente de excelencia.Laura M.
Great service.Roy Q.
El cliente no dejó un comentario.Ann S.
El cliente no dejó un comentario.Margaret K.
I chose a location that was 5 minutes from the house and the day before pickup was told we would have to travel over 30 miles to get a trailer and it turns out there was a trailer at the location we chose but because of a snafu in Uhauls system we could not use it.Cindy T.
level out the lot for trailer parkingDouglas O.
El cliente no dejó un comentario.Simon C.
Very helpful staff.Robert A.
El cliente no dejó un comentario.Qaadir B.
El cliente no dejó un comentario.Trey V.
El cliente no dejó un comentario.greggory D.
El cliente no dejó un comentario.RENATA B.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.Steve E.
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.Benson L.
El cliente no dejó un comentario.NAMHO C.
El cliente no dejó un comentario.Matt D.
Customer service person was great!Dennis M.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.Lyle P.
El cliente no dejó un comentario.Rachel A.
Jill D. was outstanding. Very helpful and customer friendly.David O.
Even though they experience was good in Iowa City in the agent was excellent the place was clean I could not recommend you how since the agent in Dubuque took my $14 for insurance after we discussed it and I told him I didn't want it I didn't get a chance to see the contract he didn't print one out I didn't see the contract until I got that Iowa City but if you like I said if you need $14 that bad okay Ryder and Penske or right around the cornerEdward O.
For some reason google maps had location on wrong side of road.Anthony F.
El cliente no dejó un comentario.Michael B.
Very old school. They are about what they do and taking care of the customer.John C.
El cliente no dejó un comentario.Patrick M.
The agent was very knowledgeable, professional and personable. We have had a lot of problems trying to rent a u-haul truck in the Iowa City/ Coralville area! Most of the time they do not have trucks in these locations and require the renter to drive many miles to pick up the truck.Kay L.
El cliente no dejó un comentario.Tony W.
Was very easy pick up and delivery processed. Equipment was clean and well cared for. ¡Gracias!Kristine R.
El cliente no dejó un comentario.saterrica H.
Recommend, Friendlier customer service. Still no receipt, on my charges? And she made me drive it back to the location a hour drive one way, to return it. And would not let me drop it at a closer location? Made no sense. Cost me more in fuel and mileage because of that, don't have a statement so I don't know what was charged.Darci M.
El cliente no dejó un comentario.Anthony S.
Don't understand why I was able to make a reservation for Iowa City and yet, the day before, I was told the closest equipment was 50 miles away. Terrible, nail-biting experience until we were able to secure a larger trailer at Iowa City at 1pm that day instead of 8am. Gary at Iowa City location is wonderful . The organization and it's scheduling suck.Irisa R.
El cliente no dejó un comentario.MARK M.
I was originally supposed to pick up at a different location. Went to that one and than was informed that my pick up was changed! Luckily it wasn't far, but that was very unprofessional. The guys at both locations were great help! But u-haul traffic gets a poor rating from me!Nathan F.
El cliente no dejó un comentario.Joiann M.
Location under construction but see the potential. The employees are friendly and hustling.Brian B.
Very helpful and pleasant to work with.Duane B.
Thanks for the great service.GREGORY K.
El cliente no dejó un comentario.Mackenzi M.
Easy drop off! Friendly and helpful staff!John E.
New site, so amenities are a work in progress. Excellent customer service from a friendly and knowledgeable staff. Equipment in great shape. Excellent rental experience.Gordon A.
Very accommodating with a full fleet to pick from. Easy to work with staff. Very good experience.Matt N.
Not sure why, but my GPS for this address put the location on the opposite side of the highway and a couple of hundred yards east of the actual location. This caused us some traffic issues, as we were in the wrong lane to be able to turn in to the drive.Terry R.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Robert A.
This is a new location, but you'd never know it as it is professionally staffed, run, maintained, and quick! Very great location and look forward to renting here again. Will recommend.Catherine G.
The employees were extremely helpful and allowed me flexibility in picking up the van early to avoid some predicted rain. They also refunded my money for putting in more gas than required at the end of my trip.Richard C.
El cliente no dejó un comentario.Mikhail P.
El cliente no dejó un comentario.Cassidy P.
We were moved to this site from the Coreville site we set our pickup site at. The website stated the Iowa City site did not open until 9 am which is incorrect. This set our day back 2 hours for our move.TROY L.
El cliente no dejó un comentario.Linda N.
The person working at the front desk was very nice considerate and very understanding the rest of this transaction was horrible that was the only good thing out of this whole thing not only were you very expensive but we were told to go to six different locations and I never got a text nor a phone call all I got was an email at 10 o'clock at night to figure out where to pick my equipment up this company sucks and it needs a lot of improvementKaren M.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.John V.
El cliente no dejó un comentario.Rodney D.
The woman that helped us was extremely nice and professional. Everything went quick and smoothly. Thank you very much!Sean H.
El cliente no dejó un comentario.Tom G.
El cliente no dejó un comentario.Thomas F.
On line reservation system was easy to understand and use. Employees were very friendly and helpful. Truck was clean and in great shape. Rental rates were very reasonable.Mark M.
El cliente no dejó un comentario.Jason S.
The truck was a piece of junk with over 127,000 miles. The location was not well kept. Weeds growing in the parking lot and looks like a run down store.Alyssa D.
El cliente no dejó un comentario.Ryan Z.
El cliente no dejó un comentario.Ryan Z.
El cliente no dejó un comentario.Diane B.
Very good experience! I rented a trailer to haul a lawn mower state's away. It followed very nicely. Not one problem. Very helpful staff at your new facility in Iowa City.kevin D.
El cliente no dejó un comentario.Satori G.
I had to drive 30 miles away from my preferred rental location, but I understand staffing issues. Other than that inconvenience the process was good.Jackie W.
Everything was easy & convenient. And budget friendly. Gracias.Jolene M.
Had a last minute change to my move schedule and they were very understanding and helpful.Greg B.
El cliente no dejó un comentario.Ethan K.
El cliente no dejó un comentario.MihguelA G.
El cliente no dejó un comentario.Gina Z.
El cliente no dejó un comentario.Sydney D.
El cliente no dejó un comentario.Elizabeth H.
Servicios adicionales en esta ubicación
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