El cliente no dejó un comentario.ANTHONY B.
Customer Reviews for U-Haul Moving & Storage of Hyannis
Hyannis, MA 02601
(Exit 6 Off Rt 6)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.ROBERT S.
Coffee & Donuts? ;>)Steven P.
Cadence will go far beyondcthat if hus peers. Great custimer service skills.... respect, knowledge, and promptness!!! ShannonShannon O.
El cliente no dejó un comentario.Mark E.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.MARK F.
Train your staff. Our order was lost so the ubox was not ready for pickup when the mover help came in to pick it up even though it was order and delivered 24 hrs before. The unload was delayed for 2 hoursJOEL C.
We ran into a problem with our own truck and staff were very helpful!Kevin M.
New hire was rude, under trained, and acted borderline mentally retarded.JOHN S.
El cliente no dejó un comentario.Claudia A.
The entire experience was perfect.Max M.
Everything went smoothlyKaren C.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Jeffrey M.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.BRIAN P.
El cliente no dejó un comentario.Barry D.
I Believe the trailer I rented was in dis repair and the breaks did not work properly causing me to have premature break failure to my truck. I had to have a break caliper and rotor replaced one day into my trip.Raymond D.
El cliente no dejó un comentario.Mayara R.
El cliente no dejó un comentario.Marcel A.
El cliente no dejó un comentario.Clifford P.
El cliente no dejó un comentario.SUZANNE D.
El cliente no dejó un comentario.Andrew M.
On the website, remove the option to reserve trucks that are not available in store, or add a feature online that utilizes the ability for a location employee to confirm availability of said truck option.David W.
El cliente no dejó un comentario.Laszlo D. | First Impressions
El cliente no dejó un comentario.David C.
the mobile phone pickup and drop off was helpful allowing more flexibility. we needed to move things between 3 different locations; so the after hours drop was goodDouglas C.
El cliente no dejó un comentario.Angelo M.
El cliente no dejó un comentario.Edward N.
El cliente no dejó un comentario.Timothy D.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.Harold I.
El cliente no dejó un comentario.Claudia A.
The app is always very slowDavid T.
El cliente no dejó un comentario.Allison A.
El cliente no dejó un comentario.Carlos F.
Ur the best!!Jeffrey E.
El cliente no dejó un comentario.Brian Z.
El cliente no dejó un comentario.MARGARET M. | Overall Experience
El cliente no dejó un comentario.blanca t. | Overall Experience
Nothing! It was a great experience and very personable service personel.Patrica M.
I rent 12 trucks per year and the staff in the Hyannis location is AWESOME!! I always have a great experience.Dawn A.
Simple drop off. Five minutes was all it took. Great experience.ROBERT FRANCIS F.
Charge the right price of miles. I rented cargo van for .79 miles and charge me .99 miles not right not fun.Edred G.
El cliente no dejó un comentario.SCOTT B.
El cliente no dejó un comentario.Rena L.
Easy, professional experience.Karl P.
El cliente no dejó un comentario.SHAWN G.
Good guysThiago L.
El cliente no dejó un comentario.Cheryl D.
El cliente no dejó un comentario.Fred H.
Signage and entry procedures when picking up a vehicle. Current options are "Returns", "Storage", and "Propane".David B.
They did a great job, would recommend to anyone else.Thomas N.
El cliente no dejó un comentario.Jonathan M. | Overall Experience
Good job, good guys ðŸ‘ðŸ¼ðŸ‘ðŸ¼Thiago L.
El cliente no dejó un comentario.Paul A.
El cliente no dejó un comentario.Jeff P.
Tom was outstanding. He was what all bosses should be, engaged and insightful. Wonderful experience!Gregory S.
El cliente no dejó un comentario.Darice R.
El cliente no dejó un comentario.Kirsten N.
El cliente no dejó un comentario.Alexander H.
El cliente no dejó un comentario.Mary M.
Parking for customers is confusing.Stephen S.
Read my comments and figure it out.tony L.
El cliente no dejó un comentario.RYAN A.
El cliente no dejó un comentario.Deborah W.
El cliente no dejó un comentario.ruben H.
Returning trailer was difficultâ€¦. Followed signs for equipment return. Wasn't a good spot to drop off trailer. Trailer drop-off should be pull through and better marked.Aladdin E.
El cliente no dejó un comentario.Todd R.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.Deborah W.
El cliente no dejó un comentario.Olivia A.
Service was (and is) without question, great!Cameron G.
Sucked to expensivesteven l. | Overall Experience
Friendly staff, pleasant experience quick service.George S.
El cliente no dejó un comentario.Lawrence R.
El cliente no dejó un comentario.Jonathan H.
Faster checkin processJohn B.
El cliente no dejó un comentario.kena s. | Overall Experience
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.Alisson G.
El cliente no dejó un comentario.Bradford M.
El cliente no dejó un comentario.Paul H.
I have rented twice in the last two months and both times I received a dirty van. Dog hair all over the front seats for both rentals. For the first rental in July when I got home and open the back of the 10' box truck it seems as if the previous user used it to transport a dead body .it was so stinky, I had to leave it open for a while and use air freshener to cut down the smellNickel B.
Great crew, nice, great place, good job.Chris H.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Peter B.
El cliente no dejó un comentario.AARON R.
El cliente no dejó un comentario.RAVI B.
El cliente no dejó un comentario.Norman D.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Gjorgji K.
El cliente no dejó un comentario.Denise D.
The app didn't allow me to upload photos.Charles H.
Communication from the facility and a way to contact the facility would be a good first step. We dropped off the car for a hitch installation and were told that it would be completed in just over an hour and we would be called when it was. Five hours later we tried to contact the facility to get an update. Everytime we called the local number we were automatically transferred to the national number. The customer service rep at the national number was not able to tell us anything but said she would contact the facility and ask them to call us right away. Crickets. We tried the â€œChat Nowâ€ button on the website and three times the customer service rep couldn't help us but said they would contact the local UHaul facility to call us. Crickets. Finally a customer rep gave me the manager's email address but no one responded to our email. 24 hours later, we just drove to the facility and picked up our car. The work had been completed hours ago. I really don't think I have ever experienced such horrendous customer service. Would NEVER EVER use them again.Elizabeth H.
Keep your employees off their phones while working. I'm not trying to stand there while dude finishes his tik tok post.Daniel C.
Excellent customer service No waiting time Easy in easy outMichael H.
El cliente no dejó un comentario.Ronald Y.
The check out/in guy was professional, but could be a little more friendly when he is dealing with the public!James H.
Very spacious and helpful staffkevin H.
Staff at Hyannis ma location is greatPatrick C. | First Impressions
El cliente no dejó un comentario.Debbie m. | Overall Experience
My only complaint is that it was a bit expensive given the very small outdoor space I rented but otherwise I am satisfied.James F. | Overall Experience
When I arrived, my storage unit was not available The person I dealt with orfered me a smaller unit and did not offer any other solution Very cold person and had no other alternative I traveled about 150 miles and had no choice Why did the telephone operator give me a storage when it wasn't available? I had a confirmation number but what good was that? What are you going to do about this situation? I'mRAYMOND S. | First Impressions
I had to upgrade because the truck they said would fit all my things was way too small then they insisted that my things would fit in the storage comparable with the truck I got and lo and behold it did not I had to find somewhere else to put some of my things because they didn’t have another unit available that was bigger even though I said that was probably not big enough and asked for something bigger but they insisted that it would be big enoughJill P. | First Impressions
Staff is helpful but far from friendly. Garbage always present behind the gate. Once saw staff driving inappropriately (insanely fast and squealing tires) with uhaul vehicle on the property.sandra p. | Overall Experience
One problem, I was told you are to get out, nice of them to be blunt after 8 years of never missing a paymentTIMOTHY-24 O. | Overall Experience
El cliente no dejó un comentario.Robert W. | First Impressions
El cliente no dejó un comentario.Bernie M. | Overall Experience
El cliente no dejó un comentario.Pamela C. | First Impressions
El cliente no dejó un comentario.KEVIN S. | Overall Experience
Everything and everyone were great... Thomas was exceptional helpful.Sharon and Howard B. | Overall Experience
El cliente no dejó un comentario.John M. | Online Move In
Everything was excellent. Especially staff. One suggestion would be to show the numbers at the end of the row. (You might be doing that? It looked like fresh paint and you might be updating everything...) Great place- would recommend!!!Marilyn N. | Overall Experience
El cliente no dejó un comentario.Lucas F. | First Impressions
El cliente no dejó un comentario.TAMMY D. | Overall Experience
El cliente no dejó un comentario.eleanora h. | First Impressions
El cliente no dejó un comentario.Dianne W. | First Impressions
El cliente no dejó un comentario.Chloe S. | First Impressions
El cliente no dejó un comentario.Raymond A. | Overall Experience
they told me of fetors that the people on the phone did not tell me aboutRaymond A. | First Impressions
Staff did all they could to accommodate needs besides the shortage of available units during the pandemic. Appreciate the security of the facility for outside storage. Just wish there was a refund policy for paying and then finding a place to live a week later!virginia g. | Overall Experience
Thomas and his team are all very helpful and accommodating. Moves are stressful and I had some challenges with the moving truck itself. The staff were all very helpful and went out of their way to help me find a storage solution while I await truck repairs. I was expecting to have the situation to be a conflict but I was pleasantly surprised with how willing Thomas was to helping solve the situation with the needed truck repairs. I would while heatedly recommend this U-haul store to anyone considering truck rentals, supplies or storage. Thanks again to Thomas and his helpful and informed crew.David M. | First Impressions
El cliente no dejó un comentario.Joseph S. | Online Move In
El cliente no dejó un comentario.fred m. | First Impressions
Thank you Uhaul of Hyannis MALEE CHARLES P. | Overall Experience
While in location office the staff member behind the computer working with me was beyond rude and disrespectful. If I was not in an emergency due to losing my home because of a fire I would have gone elsewhereDorothy H. | First Impressions
El cliente no dejó un comentario.John D. | Overall Experience
Devin was awesome...he was clear and concise in explaining ALL the details...very friendly yet very professionalLORRAINE K. | First Impressions
We have rented from U-Haul for many years in the past (15+ years). This time was difficult due to availability (not U-Haul's fault). However, I want to point out the description for what fits in a 5 x 10 x 8 outside storage is definitely inaccurate and I caution others. The description lists items that will fit but leave out there is no room for anything else! (Boxes, personal items, fans, etc.) Trying to find a larger unit and check daily but so limited during this pandemic! Would still recommend this facility.virginia g. | First Impressions
The best! Efficient, professional, great communication, great units, easy process.Sandra N. | Online Move In
staff was very sweet and helpful....much appreciated during this stressful timepaula l. | First Impressions
Very happy the way I was treated, good customer service.Sharon and Howard B. | First Impressions
Everyone was very friendly and helpfulPamela J. | Online Move In
El cliente no dejó un comentario.Earl d. | Online Move In
Very helpful counter guy. I wish the outside lanes were marked - had to drive around a bit and search for the right row of units.philip d. | First Impressions
I would, without hesitation recommended this facility to anyone looking for storage. The staff was extremely accommodating, professional, and cordial. In my case they went above and beyond, and I'm very grateful.Michael C. | First Impressions
El cliente no dejó un comentario.Randall C. | First Impressions
El cliente no dejó un comentario.Lynn W. | First Impressions
Before going to u haul I checked rating and I saw that a lot of customers had a good experience with Karen so I had to see and she was excellent very professional at her job another satisfied customerCurtis L. | First Impressions
The staff was extremely helpful and really friendly.Ana T. | First Impressions
trouble with lock on storage unit. Staff helped immediately. Great, knowledgeable, patient, friendly staff. A major bonus!! would like higher ceilings in units so one can fit more.leah k. | First Impressions
U Haul was awesome helping us move furniture and artwork from Geneva Illinois to Martha's Vineyard, MA. The U-Box concept was the most financially viable option.John F. | Overall Experience
The crew couldn't have been nicer. My appalling memory made it necessary for them to answer the same questions several times, which they did graciously. They also gave me a deal without my asking.chris d. | First Impressions
I had bryan at hyannis mass store help me and he was very professional and knowledgeable with any and every question i had. He made my experience at Uhaul hyannis very pleasant.mary b. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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