Comentarios del cliente para U-Haul Moving & Storage of Hyannis

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Hyannis

Grado total:

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George T. en

Grado:

The guys that took care of me were excellent and professional!

Julie R. en

Grado:

The agent who helped me was kind patient and extremely knowledgeable and helpful!

Franciele B. en

Grado:

El cliente no dejó un comentario.

Linda P. en

Grado:

x

Donna B. en

Grado:

El cliente no dejó un comentario.

jamie a. en

Grado:

Employees were friendly and professional. They took care of any questions I had promptly and my hitch install was quick and nicely done. Thank you.

Thomas L. en

Grado:

El cliente no dejó un comentario.

Ralph G. en

Grado:

El cliente no dejó un comentario.

thomas d. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

virginia g. en

Grado:

El cliente no dejó un comentario.

Gregory K. en

Grado:

El cliente no dejó un comentario.

Barry W. en

Grado:

There was a sign saying 24 hour returns but no instructions. Fortunately, an employee was inside and told me what to do.

Donna B. en

Grado:

Knowing your equipment and it’s operational status. We were called THE DAY BEFORE our reservation and switched to a location an hour away because the location chosen never had the car trailer that I requested. I get to Hyannis only to be told that the only car trailer they have “might not be operational”. They checked the trailer and said, “it should work” everything looks ok right now. This worked for about 10 miles until I get down the road and all trailer lights went out. I had to drive 600 miles with no trailer lights in the middle of the night. I’m just glad I never got pulled over or rear-ended. Absolutely terrible maintenance on the trailer. (And yes I checked all connections and everything was connected properly)

Donna B. en

Grado:

El cliente no dejó un comentario.

Francis C. en

Grado:

Not a thing!!

Isaac K. en

Grado:

There was a long line of people with only one man to serve.

Bruce V. en

Grado:

I was charged for a dolly which I did not request when I placed the order. I left it in the parking lot at U Haul in Hyannis. I plan to look for a refund.

edward s. en

Grado:

This great experience will make me use U-Haul again for my next move.

Elias P. en

Grado:

Horrible customer service. Had to wait 30 minutes for a pickup. Got charged even though I filled up the tank. How am I supposed to fill it to 9/16 vs 1/2 tank. Why not just fill up your trucks full with gas so I don't have to guestimate topoffs. I'm not doing it for you. This is the third time I've used uhaul in the last month and you better believe it will be the last.

Catherine P. en

Grado:

Darren became helpful

Alfred K. en

Grado:

I will have to complain about the $10 insurance charge which I waived when I did the reservation on line, and waived again when I did the rental at the desk, and got charged regardless. Upon returning the truck, when I learned of this, I went in to have it corrected, but no one was in the store at all. Good location and experience other than this

Jerry J. en

Grado:

Poor customer service when I returned the truck. I will never use this location again.

Jennifer H. en

Grado:

The gentleman that helped me was very kind, knowledgeable, and very efficient.

stanley n. en

Grado:

The Hyannis facility was clean but compared to the Thompson Rd facility in Syracuse not really inviting. Perhaps that survey question could be reworded.

Valdimir F. en

Grado:

Excellent friendly staff. Very helpful.

Keith H. en

Grado:

El cliente no dejó un comentario.

Kathryn F. en

Grado:

El cliente no dejó un comentario.

Brett J. en

Grado:

I could not have had a better moving day. It all started out well with experience and equipment rental. Thank you!

Gerald L. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

I reserved and paid for a 10 foot truck but when I arrived on Sunday morning they had no equipment so I had to wait for a truck to be returned

Jennifer G. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Stephen S. en

Grado:

General Manager was fantastic! Thank you for the great service.

JOHN V. en

Grado:

Karen Roderick and staff are an asset to your company!

Curtis L. en

Grado:

Before going to u haul I checked rating and I saw that a lot of customers had a good experience with Karen so I had to see and she was excellent very professional at her job another satisfied customer

Dennis H. en

Grado:

Friendly staff

David D. en

Grado:

Awesome customer service

Ana T. en

Grado:

The staff was extremely helpful and really friendly.

jeffrey b. en

Grado:

Monthly fee increased, and with increase came limitation and cessation of 24/7 access. Why I pay more $ for less service?Next,tech is severely dated and many errors occur, and u r billed 4 these error

anne a. en

Grado:

No comment

LEWIS H. en

Grado:

Convenient

Eloise S. en

Grado:

The staff at that location are very pleasant and very helpful. Easy to work with... Quick problem solving.. Really really great customer service..

JOHN V. en

Grado:

Karen in Hyannis is a true asset to your company!!!

Brooke T. en

Grado:

My experience was difficult, frustrating, not efficient and extremely disappointing. I will never do business here again nor would I recommend to anyone I know.

Priscilla S. en

Grado:

All the staff has been helpful, responsive and professional. And kind. It was a pleasure using your facility, and I would use it again because of the staff.

Pat S. en

Grado:

Everyone there was very friendly and helpful

isabella h. en

Grado:

The only thing we did not enjoy was that the price of our unit rose about 5 times in 2 years. It would have been better for us if the price stayed the same.

leah k. en

Grado:

trouble with lock on storage unit. Staff helped immediately. Great, knowledgeable, patient, friendly staff. A major bonus!! would like higher ceilings in units so one can fit more.

fred m. en

Grado:

Excellent

krista s. en

Grado:

Karen is wonderful, very helpful & caring!

claudiA F. en

Grado:

They want to much information to rent a unit.. more information then opening a bank acount

valerie s. en

Grado:

I wish that the truck had been available in Hyannis (26 foot). We were told the day before by someone/somewhere from UHAUL that truck would be available from East Wareham. This was an inconvenience.

John F. en

Grado:

U Haul was awesome helping us move furniture and artwork from Geneva Illinois to Martha's Vineyard, MA. The U-Box concept was the most financially viable option.

Marc J. en

Grado:

The employees at the Hyannis location were awesome too couldn’t believe how family like they were too me I’m sad I have to leave but they will come back in a heartbeat because of there friendliness.

chris d. en

Grado:

The crew couldn't have been nicer. My appalling memory made it necessary for them to answer the same questions several times, which they did graciously. They also gave me a deal without my asking.

mary b. en

Grado:

I had bryan at hyannis mass store help me and he was very professional and knowledgeable with any and every question i had. He made my experience at Uhaul hyannis very pleasant.

joe d. en

Grado:

The staff and facility was outstanding. Thank you

Staci E. en

Grado:

Everyone was very helpful and informative.

john f. en

Grado:

The staff was always friendly and helpful. Will definitely store again if in need of storage.

alison k. en

Grado:

Brian was great & helpful, who I dealt with on a regular basis. Had an awful problem w/rodents & damage to quite a bit of my storage. Just about every carton & box was chewed open & rat droppings we

Ramose T. en

Grado:

Great.

KENNETH S. en

Grado:

Good customer service. By gentleman checking me in.

krista s. en

Grado:

Thank you, I’ve been a customer on & off for many years & it’s always a great experience! Staff is terrific! -Krista Shamon

andrew g. en

Grado:

Staff was always helpful and access and security was top notch

Tom K. en

Grado:

We were very pleased with the service at Augusta,ME U-Haul. People were very courteous and efficient. They even found a closer drop off point in S Yarmouth,MA for usGreat people in Augusta, ME U-Haul!

COREY M. en

Grado:

Very friendly and helpful staff.

ANNELIESE C. en

Grado:

Michael V. is the best employee you have, he is very polite and professional.

andrew b. en

Grado:

You guys rock! You all were very helpful, polite and professional!

CATHERINE M. en

Grado:

The service from the call center was excellent and I had to call twice for my own reasons and each time the representative was excellent as was my check in service at the Hyannis MA store.

OLGA H. en

Grado:

Brian, in Hyannis, who I dealt with multiple times through a long moving process, is outstanding, one of the best in the best in the business-knowledgeable, friendly, and gets things done.

Morgan W. en

Grado:

Very helpful, made completing our move a breeze.

daniel d. en

Grado:

Friendly Professional Honest I will recommend 100% to everyone!!!

luanne r. en

Grado:

Awesome staff!!!!!

peter s. en

Grado:

Every thing was great except for all the seagulls making a mess on my camper.

warren w. en

Grado:

very helpful and organized. I would not hesitate to use the same facility in the future if needed. would recommend it to someone else without a second thought.

Emmaline V. en

Grado:

I actually moved out of the unit in 7/7/2018, so I’m not sure why I received emails saying I owe money when they told me I wouldn’t be charged. As long as it’s closed now and I don’t owe anything

Sheryl R. en

Grado:

Very helpful. For a first time user, I wish I'd been handled the same way when I made my reservation. Folks at the departure location in Minnesota and the arrival location in Hyannis, Ma were GREAT!

Brianna N. en

Grado:

Very helpful and efficient.

Phyllis M. en

Grado:

Staff was very kind and accommodating throughout the reservation process.

hilary h. en

Grado:

Very nice staff Very helpful Will use again if necessary H hickok

Janee W. en

Grado:

Staff was always friendly and knowledgeable. Location is convenient. The store has plenty of supplies.

david w. en

Grado:

Very friendly and competent staff. Excellent security system. Thank you very much!

Barbara B. en

Grado:

Very accommodating

DOUG S. en

Grado:

I rented an outside parking spot for my cargo trailer and camper for over 2 years. The lot was redone last year and looks great. Tom the manager has really improved the service.

JOELL O. en

Grado:

It was a convennient place. The concrete going out of the big garage door needs to be leveled.

Rachel D. en

Grado:

Staff not familiar with UBOX process, it was an issue every time we picked up a new box. And our boxes were not on site the day we arranged 2 pick up. Result - 2 days lost wages. NOT a good experience

Crystal P. en

Grado:

I called another place for storage and they were very rude, I called your facility and the lady that answered the phone helped me every way she could. I am very pleased with everything she did for me.

Michele M. en

Grado:

A pleasure to do business with!

Greg C. en

Grado:

I called the 1-800 number and asked for RV parking. I was told that there wasn’t any available. I drove to the store and spoke with the great people at the store. She said there was RV storage.

KAREN G. en

Grado:

A great expe!rience

debbie N. en

Grado:

Great service ,great staff

Jacqueline S. en

Grado:

I would definitely rent a storage unit again from UHaul