Absolutely nothing
kenneth B.Customer Reviews for U-Haul Moving & Storage of Huntington Station
Testimonials From Recent Customers
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all help was awesome!!!left sunglasses in truck upon return and received call to come and pick up and the u-haul employee ran out to car so i didn't even have to go into the office. Awesome worker!!!
Joseph D.Arron was very helpful
Rich P.Excellent service friendly and professional I recommend it fir everyone
savener E.Excellent attention
Herlindo H.The man who assisted us was extremely helpful and kind. Would definitely go back!
Nicole B.Aaron and the mechanic Anthony were very friendly and helpful. I will be renting from this location multiple times in the relatively near future.
TIM M.The staff at this location is Excellant!
JAMES H.Very professional, clean truck and good value. ¡Gracias!
John C. L.I would re-think "forcing" people to activate a reservation and pick up their vehicle via the kiosk and their cell-phone (app) when they come in person without the option to do so with the agent (who is standing there watching you play with the koisk and cell phone). For some people that might be preferable, but not for others. Our agent was helpful with the process, but it took longer than it needed to since both we and the other customer in the store at the time experienced a glitch with the process flow on the cell phone app.
JOHN J N.The staff at the location was great. Super helpful. The Uhaul app was terrible! Staff had to help me with. The app was super slow. Took 22 minutes to upload and process. I had already downloaded my license the day before and I had to do it again at time of pick up! I had people waiting for me to help me move. Not to mention that you bill per hour so it took time away from me! Will not use the app ever again! Thank goodness for the real live people that helped me and got it done!
Sheila B.I've rented equipment from other U-Haul locations in far better shape. The truck that I rented has a massive exhaust leak that made the truck sound like an obnoxious loud lawn mower. The steering wheel was also off center and the alignment felt way out as the truck would wander while driving at highway speeds. Better maintenance should be performed out these trucks
MICHAEL N.I was told that i have to return the truck with quarter of the tank of gas and i returned it with more than a quarter of the tank. However, i was charged $14 for the gas which i disputed. Have not heard anything regarding the overcharge of $14 for gas. Also, brakes were not working properly.
Ghiasul K.The gentlemen that runs the store, he's a taller heavy set guy. He was very rude and rushed my wife out of the van upon returning it. He could've been having a rough day, but it still didn't call for that behavior. The other gentlemen at the front desk was very polite and I appreciated his service.
Christian Z.Sales rep was uninterested in explaining details and didn't have any equipment that I needed available. Didn't explain mileage charges which was a surprise.
TODD J.Love the staff
Soheil O.Great staff.
Soheil O.I put more gas in than what I started with and was still charged 8$ for. Fuel charge. I would like this reimbursed
Theodore M.Very friendly and helpful staff. The whole experience was a very good one
GLENN D.Staff is very professional. Easy to rent and return vehicle.
Vincenzo R.Your help is the best
quintin B.I have a long trip WITH NO RADIO 6 HOURS
PETER A.Great service as always!!
John L.Staff is very helpful, answered all my questions. The whole transaction was easy!
Laurence C.Friendly staff. Easy pick up and drop off.
Shawn N.Jennette is the best manager I've come in contact with. She's extremely helpful, great at communicating, and in general a pleasure to his business with. Highly recommend this storage facility.
kaia g. | First ImpressionsGetting the keys could have been easier. I hate cutting the line to say that I've checked in online and just need the keys even though the app told me to do just that. Also the app should remind you to drop the keys back off. Especially after hours.
Jonathan S.Very easy process to rent and return
Peter S.The staff at the Huntington was very accommodating! Would definitely recommend
John P.Person was kind and I was met with a smile for drop off.
Mark R.Pickup was smooth. Everything went well/excellent
rosenda S.Need Option to use EZ pass on rental .
Ashton R.Excellent customer service. Truck was great
craig R.The windshield was very dirty with a film on the inside that made it hard to see. The passenger side seat was covered in animal hair. I cleaned up what I could without a vacuum. The passenger floor and van bed were very clean.
paul W.The onsite staff was fantastic. The "self-service" application and usage was absolute garbage and i will NEVER use it again.
D. P.I love this place because everybody are nice even the manager but Mike scida is my big man. You know something when there is no truck at this place I feel sick , I don't want to go any where else. I love you guy's â¤ï¸
Roberto G.Great customer service! Thank you!
Jonathan I.Counter attendant was argumentative and generally unfriendly. While it was reasonable for him to ask the towing capacity of my full-size V-8 truck w/ ClassIV hitch installed which was in front of him, the lengths he had us go to to "prove" the capacity of the vehicle he was looking at was unreasonable.
David H.The lady that helped me was amazing. Very polite and helpful and def a caring employee. Thank u for that
Antonios M.Unfriendly crew.. absolutely never recommending
Abbss L.Nada
Daniel V.Everyone was professional and so pleasant. I would recommend this place any time. Gracias
albert S.I had to use a truck twice in an 3 week period. Everything was done, nice and professional. The young man that helped me Anthony P. was very very professional, and seem to care about good customer service.
Adrian J.Very helpful and kind staff.
Soheil O.Couldn't have asked for a better trailer or service. Completely satisfied. Ty
Brian R.Inside of Windshield was filthy Created a hazard when I was driving at night in rain Shame on uhaul That's a safety issue
Ralph L.Radio in van didn't work vehicle cab and windshield where dirty
Dana H.Na
Eura G.Only thing i would say is giving back a retro amount for unused days i work for the us government and the movers got their 5 days after my lease renewed , so now those 3 weeks of un used storage , goes where? And you will rent that unit out to someone else piggy backing my rental for those 3 weeks
Kenneth F. | Overall Experiencebuen servicio
heidalis c. | Overall ExperienceThe girl working in Huntington station was very friendly and super helpful!!!!
Barbara F. | First ImpressionsThe staff was friendly, helpful, and professional.
brenda lee B. | Overall ExperienceService fast and friendly
Tracey s. | First ImpressionsThe only problem was that when the customer service agent went to show me how to use my pin Personal Access code, it was not working. He said sometimes it takes a while...we tried it again, and it still didn't accept my code. I will try it again by myself when I go there next. Hopefully it will work. You should fix your software problem. I'k paying for that part of the service to be included..
Joseph D. | First ImpressionsThey gave me excellent service and was very helpful. They are a great group of employees. Leah Zalduondo
Leah Z. | First ImpressionsI'm sorry that I decided to use your facility. It was more of the money management- first my card was charged twice one month and then after I vacated the storage unit it was charged again incurring a 30$ fee!!!!! I notified the office and called the general number when I vacated. I would like the fee reimbursed to me
MELISSA M. | Overall ExperienceLa muchacha que me atendio fue muy amable
Oscar R. | First ImpressionsEverything was A-OK. The unit is advertised as having a ceiling height of 6' so I was positively surprised that it was more like 7'. That really helped me store my stuff as I am over 6' tall. ¡Gracias!
Lasse S. | Overall ExperienceKeep up the good work !
STEVEN G. | Overall ExperienceThe folks at the Huntington Station NY depot are superb, Janette and Aron are so helpful, kind and efficient, your lucky to have employees like that!
jeffrey p. | First ImpressionsThe staff was friendly and knowledgeable and we got a great price on storage.Keep up the good work
STEVEN G. | First ImpressionsThe access hours are bad. You have to pay to extend which I can not stand. But they monopolize the area because there simply are no other options. The staff is all weird. I can't tell you how many times Ive gone into that office and no one was in there. They tell you climate controlled & it was FREEZING!!! The 1 day grace period & $15 if I forget to pay always got under my skin. Corporate uhaul is useless. Even with his rating they say " Please contact the U-Haul Storage Facility and try to resolve any disputes before leaving feedback." but I guess business before anything else.
Myra T. | Overall ExperienceStorage doors not long enough,mine got dirt and stuff into storage big gap other then that it was fine
ANTHONY M. | Overall ExperienceA storage "loft" with a rickety ladder that your staff insisted on calling stairs is NOT a safe and practical storage unit. The plywood box I was offered only serves as a safety hazard. I cancelled my storage with Uhaul immediately and went to Westy.
Mara M. | Overall ExperienceAll great except the employee who checked us in when we arrived to unload at the storage facility really needs some computer training. Took him as long to fill out the papework as it did to move.
Emily A. | First ImpressionsZero complaints. Quick and easy access. Staff friendly.Very convenient
joe l. | Overall ExperienceVery friendly and helpful. Simple process.
joe l. | First ImpressionsThe two gentlemen were knowledgeable, helpful and kind during my move in experience. I am so thankful for their help.
Alicia R. | First ImpressionsNice service and excellent service
LEZBIA B. | Overall ExperienceStaff very helpful with a "key" fitting problem. Excellent customer service.! Staff was very knowledgeable, efficient and informative.
HAROLD J. | Overall ExperienceMike was the most helpful and efficient person in the store/facility
ANTHONY C. | Overall ExperienceJennette, Anthony and Aron Very pleasant, helpful and friendly staff!! Anthony has a true HERO!!! He spent an hour in the cold wind and rain to get my car off the tow dolly true CUSTOMER SERVICE
judi a. | First ImpressionsA bit unfortunate that there were no ground level units available for an handicapped elderly woman.
JOHN G. | First ImpressionsClean but the door to the room is too small.
Stephan C. | First ImpressionsThe two employees, just didn't seem like they wanted to be there. When I pointed out a mistake on the odometer... They both blamed each other
Jonathan P. | Overall ExperienceLast visit the roll up door closed while I was inside and I could not find any way to open it - ended up finding a exit door and going back around the building to set the cart and my stuff to my car.
carin l. | Overall ExperienceSuper accommodating and polite.
Melanthi P. | Overall ExperienceGreat manager !!!
Adelaida V. | Overall ExperienceCould have been a light in the storage unit ceiling that only went on when the door was open. Incidental light coming in from the hallway was not good enough to see the contents of my unit.
Joseph D. | Overall ExperienceExcelente
denise C. | Overall ExperienceAnthony was great.Didn't know to use side door when we came @ night 2 nights ago.
Pamela B. | ReservaciónLong wait times. Staff was very friendly and helpful. Facility was good. I would recommend this storage facility to others
Jessica B. | Reservaciónevery was great
RAYMOND L. | ReservaciónAS the storage locker was empty before the end of the month, we would appreciate the refunding of August's payment, Please contact us at 917 656-7945 to verify that you read this comment.
james p. | Overall ExperienceThere is no communication at this location or with others, I booked a 12:00P delivery time, spent 10 minutes on the phone to change it to 9:00A and no one showed up until 1:00P. Very disappointing.
William A. | Overall ExperienceStaff was helpful
PATRICK C. | Overall Experience