Comentarios del cliente para U-Haul Moving & Storage of Hudson

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Hudson

Grado total:

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Jane K. en

Grado:

Good job. Friendly staff. Very helpful.

Randall B. en

Grado:

El cliente no dejó un comentario.

Monica D. en

Grado:

Doing a great job keep it up 😊

Monica D. en

Grado:

Nothing. doing a great job.??

Shane V. en

Grado:

El cliente no dejó un comentario.

Kristin W. en

Grado:

Miki was wonderful. She explained everything clearly and handled the rental efficiently. I will recommend uhaul to friends

LINDA S. en

Grado:

Good for what I needed it for.

Donald B. en

Grado:

Keep the process the same! My rental Was quick easy and very convenient using the uhaul app ! every step of the rental and return was through the app which made everything a breeze and makes the customer also feel more in control of there rental experience. The only thing I would change is that the key to the vehicle that is being rented should be left in a place where customers can gain access them selves. Reason being I went through the rental process quick and when it came to the part to get the key I had to wait 10 minutes for a employee to come to the office to give me the key that was on the wall! Which slowed down the whole process and would make any one upset that they have to wait longer to get a key then the whole process of renting a uhaul!

Richard S. en

Grado:

Facility was clean, the personnel were always friendly and helpful and I would definitely have no problem using them again.

Judith S. en

Grado:

El cliente no dejó un comentario.

Jearl A. en

Grado:

I reserved a 26 feet truck 3 weeks before the move at a location near my house. when i went to pick up the truck they did not have it they told me I had to drive 15 miles farther to get the truck. that added 30 miles I had to go out of my way to get the truck

Randall B. en

Grado:

El cliente no dejó un comentario.

Ned P. en

Grado:

When I checked the truck out I paid for 15 miles. I ended up driving it 30 miles. I put 3+ gallons of gas in it before I returned it. Which got the gauge back to 1/2, which it was when I picked it up. I expected to be charged for the additional 15 miles at $.17 per mile - $2.55. A charge of $15.21 posted on my charge card. Can you explain what the additional $12.66 was for? Ned Palmer 6601 Clark St. Hudson, FL 32667 ned.palmer@prodigy.net 407-620-7642

David H. en

Grado:

GREAT AWESOME SERVICE

Darlene M. en

Grado:

The worker was very pleasant.

David H. en

Grado:

awesome experience and great employee's

M K B. en

Grado:

Have truck fixed so door would be tight fitting & not let outside traffic sound so loud in truck with whooshing air noise.

Edward S. en

Grado:

Great service at both ends, keep it going

SHERRI B. en

Grado:

El cliente no dejó un comentario.

Anita C. en

Grado:

El cliente no dejó un comentario.

Douglas G. en

Grado:

The drop off location was changed by U-Haul after I had picked it up. Went from being a couple blocks from my destination to miles away.

JAMES C. en

Grado:

The site is one of the best managed I've ever seen. Quick, clean, and efficient. I served 20 years in the military, and I was impressed. Good price too!

Richard S. en

Grado:

Quick and friendly service, storage room is clean and secure.

John C. en

Grado:

This place has stellar customer service. Very clean facility. The staff is very friendly and helpful. It was an absolute pleasure to do business with them.

andrea w. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

Only issue was with trying to get door lock engaged.

BRIAN M. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

El cliente no dejó un comentario.

Gerald T. en

Grado:

El cliente no dejó un comentario.

Josh H. en

Grado:

1st month was free which was helpful. Hours are limited unless you pay extra and you have to buy Uhaul locks which kinda sucks.

sandy m. en

Grado:

Staff was well trained.

Lois B. en

Grado:

Easy, fast, friendly, excellent customer service!

Kathleen W. en

Grado:

Larger office space so you don’t have to wait outside for next available customer service. Or a canopy so you don’t have to wait in the sun.

kyle s. en

Grado:

Very helpful and freindly

debra c. en

Grado:

Maureen was very helpful! She answered all my questions and took care of me in a efficient and professional way. Very impressed by her

Ava B. en

Grado:

More help for the customers

HARRY T. en

Grado:

El cliente no dejó un comentario.

GLENN C. en

Grado:

See comments above

Joseph G. en

Grado:

They charged me extra miles for a local run made me pay 100$ for 30 mile local trip. I EVEN TOPPED OFF THE GASI @ 20$ was rushed to get the truck back in 4 hours then they didn't even have time to check me out that's why they messed up my mileage .Never got a refund or a call back! UNDER STAFFED! TOTAL RIPOFF! 120$ DIDNT WVEN HACE TIME TO MOVE ALL MY BELONGINGS ! STAY AWAY!

PHYLLIS B. en

Grado:

Patricia was phenomenal! They let me leave my car till I had extra people to pick it up. She was quick & knowledgeable! The whole process was so efficient.

Jerry R. en

Grado:

El cliente no dejó un comentario.

john b. en

Grado:

No improvements needed. Sales lady was excellent ??

JOSE M. en

Grado:

Was given a trailer with bad wheel bearings which caused two flat tires on my trip... After the first wheel exchange it should have been out of service. Lost a whole day of travel.

robert h. en

Grado:

The tow dolly should have surge brakes

Donna J. en

Grado:

El cliente no dejó un comentario.

BILL H. en

Grado:

I cannot think of anything..

Donna P. en

Grado:

The staff was courteous and knowledgeable and the unit was clean

BRUCE D. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

RALPH M. en

Grado:

El cliente no dejó un comentario.

William R. en

Grado:

Lost a customer over this. Feel ripped off for being charged milage due to your lack of communication

Lois B. en

Grado:

Clean, check in was fast and smooth, girls working were super nice.

Lois B. en

Grado:

El cliente no dejó un comentario.

Don B. en

Grado:

El cliente no dejó un comentario.

Steeley M. en

Grado:

Excellent customer service great truck

Paul C. en

Grado:

Very professional and pleasure to deal with

Andrew G. en

Grado:

none

Paul K. en

Grado:

El cliente no dejó un comentario.

Harry S. en

Grado:

99 cents per mile to me is ridiculous, the cost of the truck was fair but the other charges were too much. I won't rent again

Wayne P. en

Grado:

El cliente no dejó un comentario.

norma m. en

Grado:

Great experience

lisa g. en

Grado:

Very helpful staff

Greg K. en

Grado:

I tried to drop off the trailer at a location that refused to allow me to drop it off.... I had to go down the road to find another U-haul location that would accept the trailer. That is totally unacceptable.

Linda F. en

Grado:

Staff was very helpful and accomodating. Used the RV storage. Only recommendation would be to more clearly mark the spaces so it is easier for people to stay within their space.

RALPH M. en

Grado:

El cliente no dejó un comentario.

Darold Z. en

Grado:

Great place, good staff, and decent unit rates.

Shirley T. en

Grado:

The staff at this facility was very friendly and very helpful with my needs from the time I moved my stuff in to the time I moved out!

Susan O. en

Grado:

Anytime I needed assistance , Maurine was always available and very helpful.

Herman P. en

Grado:

El cliente no dejó un comentario.

Dorian K. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

El cliente no dejó un comentario.

cynthia w. en

Grado:

Was told to return the yellow slip and the keys in the box however the website wanted me to take pictures of something and they wanted all kinds of information on the website which I had to run home and get on the website for. Total mess!

Susan O. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

El cliente no dejó un comentario.

Ted C. en

Grado:

Excellent staff with great knowledge

ERIK C. en

Grado:

In spite of Hurricane Michael the folks here helped out tremendously! Within a day we had a unit and temporary 24 access in light of our emergency! Super friendly service!! Thank you!!!!

LARRY H. en

Grado:

A great place

MICHAEL R. en

Grado:

Thanks so much. Your facilty and capacity for what I needed was perfect. I will use you all again soon.

Kenneth W. en

Grado:

Always helpfulp

Kathlene M. en

Grado:

Always very courteous and helpful. Office and grounds were always clean. Always felt that my items were safe, dry, and secured.

Anthony Z. en

Grado:

Very friendly and helpful staff.

Peter N. en

Grado:

Great staff and helped me move in quick!

Linda F. en

Grado:

Customer service and assistance was great.

terry s. en

Grado:

Great security and the staff are very professional. reasonable rates for uncovered RV storage.

Jeffrey R. en

Grado:

.

Elon J. en

Grado:

Good location and easy access. I would go back when needed.

mary jo m. en

Grado:

Tony and Rob work very professional I would use this company again if needed.Thank you so much

Raymond M. en

Grado:

Great

Joel R. en

Grado:

None.

William I. en

Grado:

The computers were down when we arrived and had to wait 2 hours to get our truck. The lady at the desk was alone and she needed help. She gave us some leeways and we appreciated it.

William w. en

Grado:

Most friendly and helpfull people very accommodating.

sara t. en

Grado:

The computers and phones were down for three days. The staff was still professional and handled the stress quite well.

CHIRISTINE D. en

Grado:

Great location! Very professional staff!

Charles Z. en

Grado:

Very professional staff that was very helpful all the way threw the process and up until I was unloaded and ready to leave.

ellen s. en

Grado:

Staff was was totally awesome and the only reason I left the to move to a unit with closer to my home but the unit at U-Haul of Hudson was absolutely awesome thank you for having great people

MARK B. en

Grado:

Very good place

Alison W. en

Grado:

I found myself in Florida staying with a friend. That situation did not work out, I had to put my belongings in storage. I chose U-haul and so glad I did. Staff was curtious understanding.

sara t. en

Grado:

Even though the computers and phone was down the staff handled it all with complete professionalism and grace.

Roger D. en

Grado:

no

dave s. en

Grado:

Maureen and Kayle were excellent and really understand the meaning of cusstomer service. Highly recommend this U Haul facility.

WARREN F. en

Grado:

Had storage unit for 11years. All the different managers during that time were all very friendly and help full. Thank You

Victoria P. en

Grado:

Only problem was the rate kept going up. I've had other storage sheds for 5 years and never got a rate increase this location gave me two within the same year (12 months).

carlos s. en

Grado:

Great customer service! Thank you!

WILLIAM Z. en

Grado:

Move-in and move-out process was extremely smooth, the staff was friendly, and the facility seemed well-maintained.

Elizabeth A. en

Grado:

no comment

ROBERT W. en

Grado:

Great service and excellent. Staff

CHARLES K. en

Grado:

Even though the management changed several times while I was rent there I did not notice a change in service

Calvin L. en

Grado:

Only problem is gotta pay 10 bucks a month to get in 24 hours and told them only wanted for one month when i found out about after moved in and had a cooler in there and went back with last load had

James H. en

Grado:

very nice well maintained facility

RICK M. en

Grado:

Expect to wait in line >30 minutes to process your rental. While I was there, there were 2 individuals (just while I was in line mind you) that had reserved a 26' truck and they had none

Catherine B. en

Grado:

The staff was always friendly and helpful