Customer Reviews for U-Haul Moving & Storage of Holland

2,089 comentarios

463 E Lakewood Blvd   Holland, MI 49424

(616) 396-0411

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(616) 396-0411

463 E Lakewood Blvd
Holland, MI 49424

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything with the location was great. The issues I had was with the uhaul website.

Liam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P. 
Clasificación:
5.0

Did not receive my receipt for rental yet? I've just registered online with U-Haul, no record of rental my rental on 1/21/22, or any other past rentals on your site? I will have to contact the store tomorrow to request one!!! Why should I bother with the online method if it's not uitilized!!!

DAVID BERNARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT DALE T. 
Clasificación:
5.0

This is an actual full Uhaul storage and rental facility with supplies for moving. The personnel were very nice and informative.

Deborah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

james L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL LYNN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT DONALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN DALE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN NEAL D. 
Clasificación:
5.0

The lady who helped me with my van and car trailer was great. The day I picked it was absolutely miserable with snow and freezing temperatures. Not only did she not complain, she stayed friendly and helped me load my Jeep for a $20 charge . I also had to purchase the bigger straps for my tires and she told me that the office that I drop would buy them back from me but not at full price. I could not be more satisfied from that interaction even though I had to pay $50 more

SCOTT MICHAEL C. 
Clasificación:
4.0

Wish the access times stayed open 24/7

charlotte c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC AREND K. 
Clasificación:
5.0

People working at this location were very kind. I would go back to this location next time again.

Hyuk J. 
Clasificación:
5.0

Excellent location and the staff is very helpful. I come here first if I need to rent anything.

Benjamin A. 
Clasificación:
5.0

Over all a great experience, great job by everyone.

Richerd O. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce B. 
Clasificación:
5.0

The woman at the front desk the past two days was extremely friendly and helpful, 10/10 would recommend and I will definitely be coming back

Dakota C. 
Clasificación:
1.0

El cliente no dejó un comentario.

COTY JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

Calab was outstanding! He greets each customer with a warm, friendly welcome, can do attitude, fast, courteous service and goes the extra mile with a smile! He assisted me as I moved out of a storage unit and rented a 6x12 trailer. Super fast unit inspection and professional and through connecting of the trailer to my Jeep. I highly recommend this location as everyone I have encountered has been welcoming, professional and the storage units and the entire facility is super clean and well maintained.

DEBRA JANE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY RAY G.  |  First Impressions 
Clasificación:
5.0

I rented the incorrect trailer due to a mistake I made on the website. Robert took pity in me and refunded a more than equitable portion of my rental fee. The crew at Lakewood is always friendly and helpful. This is an outstanding place for all your rental needs.

Brian G. 
Clasificación:
5.0

Customer service was excellent.

CHRISTOPHER JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY RAY G. 
Clasificación:
5.0

We use this location all the time. Trucks are clean and service is great.

John O. 
Clasificación:
5.0

Phone presence to help determine if my vehicle will work at this location needs training. Corporate customer service saved this sale!!!! Ruth was awesome and an assistant to your organization!!

LARRY DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLANCA NELLY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric N.  |  Overall Experience 
Clasificación:
4.0

Very easy process! No issues at all! Great customer service!

TAMI SUE G. 
Clasificación:
3.0

YOU LOST MY RESERVATION AGAIN FOR DROP OFF!!! HOW?! HOW ARE U STILL IN BUSINESS?!?!?!

Robert D. 
Clasificación:
5.0

Quick hassel free turn in

Tom M. 
Clasificación:
5.0

Very helpful staff and clean, dry, and convenient location

Christopher B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER ALLE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

Professional business/service/process/people through-and-through! No ideas for improvement; thoroughly impressed all the way around.

Gabriel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN MICHAEL W. 
Clasificación:
5.0

Very helpful

rosa l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY LYNN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY JOHN S. 
Clasificación:
5.0

Great, clean place to store your stuff!

patricia p.  |  Overall Experience 
Clasificación:
5.0

keep up the good work, very friendly staff

ROBERT JOHN B. 
Clasificación:
5.0

Very good and professional staff

RUSSELL BRAMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGG LEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD J. 
Clasificación:
5.0

Caleb was great to work with

PETER ABRAHAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug O. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS DONALD- D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN LEE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD J. 
Clasificación:
5.0

Best facility I have ever used!

CHRISTINE K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
3.0

Inside was beyond dirty I was rushed for time so I had to deal with my belongings getting dirty from all the dirt everywhere. I was also told it would be close to $20 to rent for the day. Mind you I told the women who booked it in store for me I was going to indiana not bringing it back to Holland. Show up to pick it up and it was almost $100 plus a $60 deposit with my card. Was told she gave me the wrong information. If I would have known I would have just used my dads trailer and saved myself the extra $80 and deposit that now cut in to my other moving expenses. Train employees better I will never be back after this

DEVON MARGARET S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL JAMES K. 
Clasificación:
5.0

Everyone was great to work with and knowledgeable about the moving process. Thank you very much.

GREGORY PAUL R. 
Clasificación:
4.0

My customer service rep was amazing. All of them are go at that U-Haul .

JODI LYNNE N. 
Clasificación:
5.0

Nothing, the staff was awesome and it was all quick and easy. Friendly staff and great service.

ERIC LEASON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD FRANK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan P. 
Clasificación:
5.0

Excellent help checking in and checking out. Caleb was particularly helpful on reservations and helping v with vehicle selection and when picking up the vehiclel.

jerry F. 
Clasificación:
5.0

I had a hard time closing the back door of the truck I rented was the only issue I had.

shirley s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETHANNE M. 
Clasificación:
5.0

Anytime you can make it easy, fun, affordable and worry free, that who you should do business with ! U-Haul Holland, MI is the place to get your move started and completed! Stop in and see their brand new facility and meet the amazing crew that brings the magic to moving😎. Ray L.

RAYMOND L. 
Clasificación:
5.0

Was welcomed and heard about my experience with the truck and trip and the maintenance tech was very understanding of everything I had to say after looking at the truck. I've always had great experiences at this location. Have used them quite a few times.

MICHAEL D M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar U. 
Clasificación:
5.0

This was a great staff to work with. Very helpful and quick.

George B. 
Clasificación:
5.0

Moving from Illinois to Michigan in today's Real Estate market is tough enough. Add in packing and moving 24 years of "stuff" and you have a challenge on your hands! The crew and facilities at Holland U Haul Moving and Storage really smoothed things out for our family! Amazing climate controlled facility to keep our belongings safe and dry. Amazing, easy to navigate facility. Affordable - and moving costs more than you know - really helped us. Loved the truck rental we got From U Haul. Handy info on properly loading and driving the truck helped too. Moving supplies galore at this facility. Everything you need to complete your move. I highly recommend Holland U Haul Moving and Storage! Thanks to everyone for making this easy and fun. Ray L.

RAYMOND L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL ARTHUR T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cassie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

david F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAYLOR DANIELLE E. 
Clasificación:
5.0

The store is always clean and the service is the Best. I don't normally write reviews but this business and its employees are great. Used them three times now. I cant say enough good things. Thank You

CLINTON ROBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marielena H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID GLENN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix M. 
Clasificación:
5.0

Great employees!!

anthony i.  |  Overall Experience 
Clasificación:
5.0

Awesome service!

BARBARA LOU K. 
Clasificación:
5.0

when we picked up truck it was exstramly dirty and the oil light was on was glad I was not making a long trip they need a better maintenace plan!

THOMAS JOE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC ANDREW S. 
Clasificación:
4.0

Some sand in my unit. People were nice.

DREW JULIANNA S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

CRAIG WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth Y. 
Clasificación:
5.0

The customer service here was amazing, they were very efficient, helpful and friendly. I would rent from here again.

ROBERT W S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH WINN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  Overall Experience 
Clasificación:
5.0

Your price is outrageous

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen j.  |  First Impressions 
Clasificación:
5.0

It was so easy to pick up and drop off. Will definitely use again in the future. ¡Gracias!

Jennifer P. 
Clasificación:
5.0

Everything was great. Day Paxton is a very friendly and courteous person.

JOEYW K. 
Clasificación:
4.0

Truck had almost no gas and cigarette ash inside the cab with food crumbs on the floor and parts of the vinyl near the cup holder was sticky to the touch. The office staff was pleasant and very helpful.

CARL JOHN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA MAE L.  |  First Impressions 
Clasificación:
5.0

Staff was very very helpful even the cleaning people were! Very good service. Highly recommend!!

maria B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael b.  |  Overall Experience 
Clasificación:
5.0

All good. We were treated very well, the truck was clean and we had no issues with it. I would rent here again and recommend to a friend.

JAMES CHRISTOPHE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

Snowbrushes in the trucks, I picked up before opening and there was an inch of snow on the windshield.

Arnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

I whole wholeheartedly recommend Holland U-Haul Storage facility on Lakewood Blvd. The process from reserving the storage unit to renting the truck was perfect. Thank you for going above and beyond for me.

Ronald M.  |  First Impressions 
Clasificación:
5.0

Staff very helpful in explaining the process and setting up my rental.

Mark J.  |  First Impressions 
Clasificación:
5.0

So far, I have yet to see the unit we rented, but the service personnel was excellent, helpful, professional. It was a pleasure signing up for a storage unit and returning a truck to your facility.

Polly K.  |  First Impressions 
Clasificación:
5.0

I had made a reservation for a unit weeks before my move. The unit was no longer available on move day. It would have been nice if a reservation actually meant something, which, apparently, it does not. Other than that, the employees and facility are excellent.

julie s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA RAMIREZ B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

maria B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia C.  |  Overall Experience 
Clasificación:
5.0

Day was great!

loren s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

D'Andre M.  |  First Impressions 
Clasificación:
3.0

Overall good experience. Felt like the staff was eyeballing me to make sure I didn't steal anything. That did not make me feel good. Only issue I had

Gabriel M.  |  First Impressions 
Clasificación:
1.0

Just got extra charge so two charges no reason why i was told first month free no charge for not having it cleaned

david e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREL SUE B.  |  First Impressions 
Clasificación:
5.0

The entire staff was helpful, professional, friendly and very efficient. Janitorial person at storage location was very helpful during initial move. We could have found unit, however, person quickly showed us the location, directed us to the carts, location to unload if raining, etc.

DALE IRVIN T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura V.  |  First Impressions 
Clasificación:
5.0

Above and beyond customer service! Thank you!

AMBER LEE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Esmeralda P.  |  Online Move In 
Clasificación:
5.0

Impressive facility. Very knowledgeable staff

laurie f.  |  First Impressions 
Clasificación:
5.0

The young girl working the counter was very helpful..

Yolanda r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Magdalena B.  |  First Impressions 
Clasificación:
3.0

Disappointed that I booked the largest unit over the phone and found that the size was unavailable when I arrived with my load. Had to accept a smaller unit because my movers were there with a load on their truck. Had to pay movers additional amount because my allotted time ran over due to delay in time it took to reapply for smaller unit.

patricia p.  |  First Impressions 
Clasificación:
5.0

Customer Service was superior!!!

anthony i.  |  First Impressions 
Clasificación:
5.0

Great service!

scott t.  |  First Impressions 
Clasificación:
5.0

Access was only an issue because of COVID. I understand and absolutely loved the friendly staff and quick help for my situation!

ANTONY CHARLES B.  |  First Impressions 
Clasificación:
4.0

PLEASE purchase at least one DEDICATED hand cart for Building A. It's not that much of an investment.. Having to constantly borrow a hand cart from Building B is such an inconvience so I won't bother to return "borrowed" hand carts until this deficiency is corrected by management. Make moving easier for your customers. Maybe I should buy my own and store it within my unit.

BRUCE LAWRENCE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia P.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Constance S.  |  First Impressions 
Clasificación:
5.0

Outstanding bunch work for uhaul I am serious I had Jill's movers empty the uhaul I have used uhaul many times before on long long long moves I mean like 2000 miles before they were great then and great now best bunch of people you will ever get your hands on give them all a 60 percent raise

Kim B.  |  First Impressions 
Clasificación:
5.0

Andrew and Adriana (spelling name?) was both awesome and helped me stay calm during a very hectic move. Great customer service! Thank you both!

melinda p.  |  First Impressions 
Clasificación:
5.0

Everything I needed to know was answered and explained thoroughly. Showed the correct way to use your pin code and was more than friendly and accommodating.

John M.  |  First Impressions 
Clasificación:
5.0

I forgot to get my dolly for loading a refrigerator and they gave it to me free when I returned and a discount. They are so nice and helpful.

MARY F.  |  First Impressions 
Clasificación:
4.0

The access card they gave me didn't work. I went back to the office. We tried the PIN code method, which also didn't work. They stated they were having trouble with their system, but I am not confident I'll get in again without setting off the alarm.

Susan W.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful!! Love the cleanliness!!

Becki h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob D.  |  First Impressions 
Clasificación:
5.0

Clean, fast, curtious and knowledgable

Jimmy P.  |  First Impressions 
Clasificación:
5.0

Friendly staff, easy process, clean units, and the units are indoors with extra security provided. Overall very happy with Uhaul Sef-Storage

gabriela s.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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