Comentarios del cliente para U-Haul Moving & Storage of Holland

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Holland

Grado total:

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Sonia M.
Grado:

El cliente no dejó un comentario.

Bob D. | First Impressions |
Grado:

El cliente no dejó un comentario.

Robert C.
Grado:

El cliente no dejó un comentario.

Henry P.
Grado:

They went beyond the call of duty. Very professional.

Napoleon A.
Grado:

Satisfied

Kurt T.
Grado:

Very clean location and the employees were very professional.

Sandy G.
Grado:

All considered with the Covid 19. The staff at the Holland Michigan site on Lakewood Blvd. was very excellent and helpful.

JIM D.
Grado:

El cliente no dejó un comentario.

Harol G.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

Nothing. Service was great and location is very convenient.

Stephanie A.
Grado:

Day runs this place like a Swiss watch it's my favorite location. Everyone here is very friendly and helpful.

Anna M.
Grado:

It was perfect

Marie R. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

El cliente no dejó un comentario.

Amber K.
Grado:

Everyone was really friendly and i would definitely use this u-hal location again.

Christopher C.
Grado:

El cliente no dejó un comentario.

Angela A.
Grado:

After we discovered the truck did not have the blankets, we called to find out what U-Haul could do to help and, again, hugely disappointing. Then, after drop off, I was later called by the U-Haul in Holland asking for their equipment. Don’t any of your systems link up? After I logged the complaint that the truck we picked up was empty, shouldn’t the drop off location be informed of this?

Renee L.
Grado:

Everyone was very nice & helpful. The place was very clean & the location is great. It's close to US 31 & a Marathon gas station to get gas before returning the truck. If I move again I will definitely use Uhaul. ??

Josephlee K.
Grado:

Great customer service. Very friendly and helpful staff. Will recommend and use again.

Sandra B.
Grado:

Everything was great the Customer service crew was Friendly and informative I Appreciate all of the help in Holland the service is great don’t change a thing.

Matt R.
Grado:

Great customer service.

Cindy M.
Grado:

Very friendly and pleasant to deal with.

Anthony W.
Grado:

When I picked the trailer (enclosed box) I noticed it wasn't spotless inside but I was transporting a desk so I didn't think much of it.

Dane C.
Grado:

My rental truck had mud on the cabin doors when I picked it up.

Anthony M.
Grado:

El cliente no dejó un comentario.

Mark R.
Grado:

El cliente no dejó un comentario.

glenn D.
Grado:

The ladies who work here have been wonderful and seem to excel at their jobs. As a former manger i can attest that they are doing a very good job. They are friendly, informative, professional and represent your facility very well. However, their male counterparts do not seem to echo these sentiments. My personal interactions with them were not pleasurable. They seemed disinterested in quality customer service. The gentlemen would ask questions and then proceed to interrupt you as you tried to answer their questions thoroughly. They seemed displeased with their customers as a whole. Several disparaging comments were made on both my recent visits about "most customers". It was not a positive or welcoming dialogue. Overall, the gentlemen I interacted with did not represent themselves or your facility in a very professional manner.

Dalelynn V.
Grado:

El cliente no dejó un comentario.

Brent H.
Grado:

El cliente no dejó un comentario.

Andrew M.
Grado:

El cliente no dejó un comentario.

Mark M.
Grado:

El cliente no dejó un comentario.

Joelrichard L.
Grado:

Wonderful staff and facility was set up perfectly to easily get the trailers and trucks

Krista T.
Grado:

The tires on the moving truck were bald--I'm glad I didn't have this when we had snow! They also charged me for fuel, even though I put gas in and returned it with the exact same amount of fuel that was in it at the time of the rental. They did refund that amount to me, but it should never have been charged in the first place.

Richard H.
Grado:

The driving position in the truck was very uncomfortable and the wall behind the seat made adjustments impossible. Also lots of wind noise. But it was super-clean and easy to use otherwise. This woudln't stop me from coming back.

Jose S.
Grado:

El cliente no dejó un comentario.

Beth Y.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

Excellent experience overall :)

Michael R.
Grado:

El cliente no dejó un comentario.

Joshuageorge L.
Grado:

El cliente no dejó un comentario.

Glenn G.
Grado:

El cliente no dejó un comentario.

Louis C.
Grado:

El cliente no dejó un comentario.

Jeffrey S.
Grado:

The outside behind the wheel well was covered in mud. The kind of money these cost i expect the outside to be cleen also.

Michelle S.
Grado:

El cliente no dejó un comentario.

william S.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

El cliente no dejó un comentario.

Jose A.
Grado:

El cliente no dejó un comentario.

Michelle S. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Brian G.
Grado:

El cliente no dejó un comentario.

Patricia K.
Grado:

El cliente no dejó un comentario.

Jennifer S.
Grado:

El cliente no dejó un comentario.

Jack K.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

Irma R.
Grado:

El cliente no dejó un comentario.

Mary L.
Grado:

Always the best customer service! It was just perfect again. Great place to rent vans! Nice people, always helpful!! All the vans are new and clean.

Gregory N.
Grado:

El cliente no dejó un comentario.

Andres P.
Grado:

Excellent service, always professional. Everything was beyond expected. Thank you uhaul. I decently will rent again with you.

Richard L.
Grado:

El cliente no dejó un comentario.

Brent A.
Grado:

El cliente no dejó un comentario.

Mary S.
Grado:

El cliente no dejó un comentario.

Mary S.
Grado:

El cliente no dejó un comentario.

Vicki C.
Grado:

El cliente no dejó un comentario.

Raymondstanley T.
Grado:

Excellent experience all 4 times I have dropped uff a vehicle there.

John R.
Grado:

El cliente no dejó un comentario.

Tina J.
Grado:

Especially nice and helpful people everytine

Tory M.
Grado:

Staff was very helpful and professional. Great customer service.

Diane K.
Grado:

El cliente no dejó un comentario.

Deborah M.
Grado:

Super easy to reserve ahead and inhouse customer service was great. Rented a open bed utility trailer and they couldn't have made it any more convenient.

Christophervon S.
Grado:

El cliente no dejó un comentario.

Christophervon S.
Grado:

El cliente no dejó un comentario.

Fredericfrank C.
Grado:

Ms Livingston was very patient and efficient on meeting my needs; originally wanted a covered trailer but she found my Highlander had a faulty blinker system so helped me move to a box truck that nicely met my needs.

Walter W.
Grado:

El cliente no dejó un comentario.

Chris W.
Grado:

El cliente no dejó un comentario.

Benjaminjordan A.
Grado:

Manager here is fantastic and very helpful. My go to location for anything uhaul. Wish all locations were this good.

Pamelaanne R.
Grado:

Explain the fuel fill up procedure/chart. That you follow the chart recommendation and DO NOT FILL with fuel til the hose clicks FULL. Have the person who answers the phone be FROM the destination you called. Not a corporate prompting questionnaire with choice selections Fix the glitch that charges you an additional day because you reserved a vehicle for 9:15/9:30 and I walked in at 9:10 am !

Vanessa S. | Online Move In |
Grado:

Very convenient to not have to come into office to set everything up. Everything was organized and detailed prior to move in.

Robert H.
Grado:

El cliente no dejó un comentario.

Nora V.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

Needs windshield wipers. Smelled like cigarettes.

Viengsavanh P.
Grado:

El cliente no dejó un comentario.

David L.
Grado:

Very quick process and friendly customer service at this location thanks for having me and my husband as your customers!!

Johnpaul C.
Grado:

Trailers with roll up doors have problems, sticking, binding, will not open and difficult to close. Recommend replacing trailers with roll up doors with the barn style doors.

Mark R.
Grado:

The workers on Saturday evening were excellent and helpful.

Darryl H.
Grado:

El cliente no dejó un comentario.

Terry C.
Grado:

El cliente no dejó un comentario.

Ryan D.
Grado:

El cliente no dejó un comentario.

Manuel M.
Grado:

You guys did a great job in putting the trailer up on my truck n it was fast so thank u for that!!

Tammie B.
Grado:

El cliente no dejó un comentario.

Timothysean M.
Grado:

The customer service was excellent!

Jonathanwilber O.
Grado:

Friendly, courteous service. I was in and out in minutes and rental return was just as easy.

sengmanee N.
Grado:

Great

Thomas P.
Grado:

El cliente no dejó un comentario.

Jimmy P. | First Impressions |
Grado:

Clean, fast, curtious and knowledgable

gabriela s. | First Impressions |
Grado:

Friendly staff, easy process, clean units, and the units are indoors with extra security provided. Overall very happy with Uhaul Sef-Storage

Rolanda J.
Grado:

El cliente no dejó un comentario.

RON C.
Grado:

El cliente no dejó un comentario.

Cheyenne Y.
Grado:

El cliente no dejó un comentario.

Frederick W.
Grado:

El cliente no dejó un comentario.

Thomas M.
Grado:

El cliente no dejó un comentario.

Thomas K.
Grado:

New, well stocked, friendly, helpful and courteous employees Focus on the computer and reservation systems in the store ... not efficient and takes way too much time

Jimmy P.
Grado:

Great Place, Great Service

Rich C.
Grado:

El cliente no dejó un comentario.

Josephlee K.
Grado:

El cliente no dejó un comentario.

Kathy R.
Grado:

Keep up the great service. It was much more pleasant than my last uhaul experience. Thank you Kathy

Brendamarie G.
Grado:

The wheel alignment was horrible && unsafe to drive around. The truck was warmed up && brought to the front doors. The employee should have gave me a heads up or gave me a different truck to use.

James M.
Grado:

Excellent service from Day. She explained everything well, was very polite and helpful.

Richard W. | Overall Experience |
Grado:

outstanding service and trouble free experience

Michaelwilliam J.
Grado:

Truck was great, worked well!! They didn’t have truck size we needed so they upgraded for same price!! Thanks Uhual team!!

Barbara M. | Overall Experience |
Grado:

Excellent service, very friendly and helpful from all employees

jodi n. | Overall Experience |
Grado:

Great crew all of them!!!!

Jodi N. | Overall Experience |
Grado:

So happy with staff!!!!

Richard W. | First Impressions |
Grado:

Flawless and quick service, front to back.

Barbara M. | First Impressions |
Grado:

Wonderful customer service, your manager Day Paxton, was very pleasant to work with and very helpful. I will use your facility in the future

keith b. | First Impressions |
Grado:

Rosie was very knowledgeable and fluent in Spanish. Great customer service experience!! Thank you for making this move eazy!!

Eugene P. | Overall Experience |
Grado:

My apologies (again) for the behavior of Ms. Binaku

Andrew B. | Overall Experience |
Grado:

Day was very helpful and and staff was outstanding very knowledgeable with storage. The storage unit was very clean and I felt safe keeping my valuables here. I recommend this facility!!

josh b. | Overall Experience |
Grado:

Made storing my belongings easy and was able to get a truck in same locate to make the move to my new home extremely easy.

Andrew B. | First Impressions |
Grado:

Great service!! Very friendly workers.

melissa h. | First Impressions |
Grado:

Everyone was very nice and went above and beyond to meet needs and exceed expectations.

Prathika S. | Overall Experience |
Grado:

I would definitely recommend it if you want a good storage area when your moving to a new place! Great experience

terry d. | First Impressions |
Grado:

The young lady that works second shift ...AWESOME ! Can’t remember her name but her dad is in charge of trailer repairs and rentals

Prathika S. | First Impressions |
Grado:

I loved the service. They were very friendly!! I would surely recommend this to anyone who is in need of a storage unit!!!!

Caroline S. | First Impressions |
Grado:

Very helpful, professional! Clean!

PATRICK C. | Overall Experience |
Grado:

Easy to deal with. Lots of options. Good selection of moving supplies.

Barbara V. | Overall Experience |
Grado:

I was pleased with my storage unit.

brian m. | First Impressions |
Grado:

Everyone was friendly and helpful. Thanks.

Susan W. | First Impressions |
Grado:

Day and Elizabeth were very helpful and professional. Had to call several times. Each time I spoke with the store itself, they were patient and answered all my concerns.

Victor T. | First Impressions |
Grado:

Personal not trained! Manager had to do the paperwork.

No reviews have been submitted for this location.

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