Comentarios de los clientes para U-Haul Moving & Storage of Holbrook

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Holbrook

Clasificación general:

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Michael G.
Clasificación:

Your customer service rep was nasty and not friendly at all claimed he called me as I was running behind Was making me feel extremely uncomfortable and tried to embarrass me in front of other customers This is not the first experience I have had with this sales associate and every time he has the same shitty attitude. I am not one to complain but couldn't let this go I have rented 3 trucks in the last 10 months and a rental unit from this individual and every time it has been the same experience If I didn't need the truck I would have left. Don't think I will be back Not very good for buisiness

WILLIAME M.
Clasificación:

I have rented from this location in the past, and had non issues. Brand new, spotless clean 9'cargo van, everything was perfect. This rental, as I noted in cleaning ‘inspection' the drivers seat had a fresh stain of what appears to be chocolate, & the passenger seat was covered with hair & crumbs. I cleaned it when I got the can home, but on my trip to Boston, it became obvious that it was cat hair, as I have a known cat dander allergy, & had an allergic reaction. I was disappointed in the cleanliness of the cab of the van.

BONNIEANNE A.
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El cliente no dejó un comentario.

Nicholas B.
Clasificación:

Everything was great the guys were very helpful and accommodating

kathleen v. | First Impressions |
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Quick, informative, and friendly service!

ROBERTC H.
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We have used U Haul and this location several times and the service is EXCELLENT! Great guys!

Dana H. | Overall Experience |
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I rented a storage unit for almost two years had no problem. U haul of Holbrook is great

daniel F.
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El cliente no dejó un comentario.

Jeremiah H.
Clasificación:

I scheduled to pick up trailer from Smithtown, Rt 347. When I arrived I was told the reservation was at Lincoln Ave in Islip. The representative in Smithtown told I was wrong and that I had to go to Islip, he pretty rude. When I arrived at Islip, which was very far away, the representative was also rude when I asked about the reservation and how it happened that I reserved for another location and had to go all the way to Islip ? I will NEVER rent from U-Haul again.

Alfred C. | First Impressions |
Clasificación:

I’m not sure of the gentleman who helped me but he was excellent. He had a beard and should be recognized. Extremely helpful and knowledgeable.

DONNAMARIE N.
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El cliente no dejó un comentario.

Paula E.
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El cliente no dejó un comentario.

Bernard E.
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Great equipment and service, Thanks

GLENN MARTIN A.
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El cliente no dejó un comentario.

EDWARDF JR S.
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I was happy when I came back on Saturday night and found the Facility was still opened

DARRENR L.
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very quick with process...pick up and drop off was a matter of a minute or two. Staff was very knowledgeable about process I strongly recommend using this place. Much better than than the resellers i have dealt with

Peter T.
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Customer service was amazing

hector V.
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El cliente no dejó un comentario.

Jonathan L.
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El cliente no dejó un comentario.

Sean R.
Clasificación:

Very helpful with hooking up and disconnecting the trailer. The gentleman didn't even laugh too hard at me backing the trailer up when I dropped it off lol

Peter B.
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El cliente no dejó un comentario.

Joseph D.
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El cliente no dejó un comentario.

VALERIE S. | Overall Experience |
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The Holbrook NY uhaul is a very good location Highly Recommend !

RICHARD H.
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El cliente no dejó un comentario.

Eleftherios L.
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El cliente no dejó un comentario.

ROBERTE R.
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El cliente no dejó un comentario.

George S.
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El cliente no dejó un comentario.

JAMES L.
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Quick and fast Thank you.

Ted L.
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El cliente no dejó un comentario.

GEORGE S.
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El cliente no dejó un comentario.

Yevgeniy B.
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El cliente no dejó un comentario.

Mustapha A.
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El cliente no dejó un comentario.

JOHNPAUL L.
Clasificación:

Very satisfied with equipment. Pricing is very affordable considering the alternative buying, maintaining and fees associated with a purchase of a limited use trailer.

DAVIDW F.
Clasificación:

Great service

PAtrick K.
Clasificación:

El cliente no dejó un comentario.

DOUGLASRUDOLF Q.
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El cliente no dejó un comentario.

michael L.
Clasificación:

Only thing I did not like was the person who checked me in made my stand in the rain while he checked the air in all the tires, and filled them to where they should be. I understand the reason so next time the trailer goes out its ready but why should I have to stand in the rain and wait.

richard M.
Clasificación:

Everything was great. As I was used to rentacar companies the milage thing .was different from unlimited .but nice van .I liked it

GREGORY H.
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El cliente no dejó un comentario.

Timothy J.
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El cliente no dejó un comentario.

ANDREW B.
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El cliente no dejó un comentario.

ABRAHAM F.
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El cliente no dejó un comentario.

JOSEPHJ S.
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El cliente no dejó un comentario.

MARC L.
Clasificación:

The equipment you guys rented out to me was broken and absolutely horrible. The bolts used to mount the ramps back onto the trailer snapped when i tried to first take them off and the other 2 fell off on the I-95 (without load) and lost the ramp and someone could have seriously gotten hurt. To add to it you guys rented me a trailer without a working license plate light. Horrible experience.

JOHN G.
Clasificación:

Interior and windows probably could use a better cleaning

Alan K.
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Everything was perfect. Customer service was above and beyond nice.

Enid R.
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El cliente no dejó un comentario.

George Z. | Overall Experience |
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El cliente no dejó un comentario.

GREGORYG H.
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El cliente no dejó un comentario.

Kevin M.
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El cliente no dejó un comentario.

Anthony W.
Clasificación:

Excellent! Professional, friendly and helpful- highly recommend

Christina M.
Clasificación:

Very helpful and will definitely go back again!

george S.
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El cliente no dejó un comentario.

Sean M.
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El cliente no dejó un comentario.

BERNARD CHARLES E.
Clasificación:

U-haul is a well run outfit. The recent rental fit my needs perfectly. I am a repeat customer by choice. Will surely depend on U-haul for my needs in the future. Keep up the great service. Thanks

Joseph R.
Clasificación:

The truck reeked of weed it was overwhelming. I needed the truck for a short period. My clothes smelled and was nervous because if I got stopped by a cop I would have had to explain the smell and hoped the police officer believed me.

VALENTIN S.
Clasificación:

Great price and professional service

WILLIAM W.
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El cliente no dejó un comentario.

melinda S.
Clasificación:

Quick pick up/drop off.

MICHAEL G.
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I will always use uhaul. The gentleman at the from desk took the time to check my car to see if I was able and what i needed to pull a trailer. He was outstanding.

Jacqueline T.
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El cliente no dejó un comentario.

Brant B.
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El cliente no dejó un comentario.

Melvin R.
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Very satisfied thank you.

Salvator L.
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Nothing - everything was perfect. Thank you!

GREGORYJAMES K.
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El cliente no dejó un comentario.

Matthew C.
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Extending my rental resulted in outrageous charges. Next time I'll just get a Pod.

GREGORYP B.
Clasificación:

Nothing

Michael K.
Clasificación:

El cliente no dejó un comentario.

Michael K.
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El cliente no dejó un comentario.

Diogenes C.
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El cliente no dejó un comentario.

Cory M.
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El cliente no dejó un comentario.

RONALDS R.
Clasificación:

El cliente no dejó un comentario.

DIANE L.
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El cliente no dejó un comentario.

JOSEPHJ S.
Clasificación:

El cliente no dejó un comentario.

STEVENA R.
Clasificación:

Have more equipment available. Needed a 15 foot truck but none were available.

JOSHUADAVID B.
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Gentleman behind the counter was very professional

Raymond P.
Clasificación:

Gave card info to rent a truck on certain day and on moving day when I went to get the truck they just told me oh sorry we don't have it. Then promised me a deal on a smaller truck they magically found at another place and I got no deal on anything. Had to make two trips because of truck being small cost me more money and you staff just bullshitted me. Won't use you now.

Katherine W.
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El cliente no dejó un comentario.

Ronald S.
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Little quicker check out

CARLO D.
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El cliente no dejó un comentario.

Phil A.
Clasificación:

not a thing. excellent.

ANTHONY C.
Clasificación:

Staff unfriendly

WAYNE G.
Clasificación:

This location had very poor customer service. The two gentlemen behind the counter could not bother to look up from their cell phones. Once they did put them down to help me, he kept picking it up to respond to text messages and complain he could get the wifi on his phone.

kerrie G.
Clasificación:

They were very accommodating on a rush need for the box truck and handled it perfectly!

Brian D.
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El cliente no dejó un comentario.

Anthony G. | Overall Experience |
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The folks were always friendly. Not 1 single issue.

Dexter S.
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El cliente no dejó un comentario.

vito P.
Clasificación:

El cliente no dejó un comentario.

Siu L.
Clasificación:

El cliente no dejó un comentario.

Dennis D.
Clasificación:

The process of setting up the mobile pick up was unclear. I was told I had to wait until the pick up to enter the driver information and then once I did it the morning of it seemed like I could have done it the day before. The request for references was useless since I already picked up the truck and was driving when the reference received a text about a future call they'd receive. The truck was not in the spot that it was supposed to be when I picked it up, so I was walking around looking for the truck which wasted time. The inside of the truck was filthy. There was a used mask on the seat, the inside was very dirty and smelled of stale cigarette smoke. Unfortunately I couldn't complain to anyone because my pick up was before 7am when the office opened. When I dropped the truck off to return it, the dirtiness of the truck was mentioned to the attendant who accepted it, but nothing was done or said about it. I was not happy with this reservation.

Jose Juan A.
Clasificación:

El cliente no dejó un comentario.

Christopher P.
Clasificación:

The location seems understaffed and impossible to get anyone on the phone

WILLIAMTHEODORE M.
Clasificación:

Great place

Sheldon Y.
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El cliente no dejó un comentario.

JEFFERY G.
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El cliente no dejó un comentario.

BENEDETTO C.
Clasificación:

I already reccomend to friends to go there. I told them its like you are in the World Astoria.👍

DEBORAHANN L.
Clasificación:

There should be communication between uhaul sites when items are kept longer than 3 days

DONALD JR H.
Clasificación:

El cliente no dejó un comentario.

Stephen R.
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El cliente no dejó un comentario.

LESLIE M.
Clasificación:

Pleasant and helpful staff

tamell L.
Clasificación:

El cliente no dejó un comentario.

Kevin R.
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El cliente no dejó un comentario.

SHAHZAD R.
Clasificación:

Excellent service and staff cooperative

KEITH Z.
Clasificación:

El cliente no dejó un comentario.

SCOTT W.
Clasificación:

El cliente no dejó un comentario.

VALERIE S.
Clasificación:

El cliente no dejó un comentario.

SCOTT N. | Overall Experience |
Clasificación:

Manager Chris was a great guy and his whole staff top notch

ANGELLA B. | Overall Experience |
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Great experience. Love this facility.

John M. | First Impressions |
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Dave was very nice and helpful with the process

grace r. | Overall Experience |
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The customer service was great.

Claudia M. | Overall Experience |
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El cliente no dejó un comentario.

Lori T. | Overall Experience |
Clasificación:

Chris, the manager was great! Thank you.

John C. | Overall Experience |
Clasificación:

Having a large trailer I needed to maneuver for parking and ability to come and go as needed. The lot provided all my needs and I felt the trailer was in a safe place.

Dharmik S. | Overall Experience |
Clasificación:

Great staff and good facility. Didn't like the fact I had to waste few hours to sort out the free month for the storage because I got charged for the first month which technically should've been free.

ENRICO A. | Overall Experience |
Clasificación:

Great location ,friendly staff,great rates thanks for 4 years

Lisa K. | Overall Experience |
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Helpful and friendly

delia s. | First Impressions |
Clasificación:

Make sure you read and understand everything you are getting your self into ... This is a business, so even thought you might be going threw a stressful time. Your lose is there gain .

nadine o. | Overall Experience |
Clasificación:

i am very happy with uhaul, I would use them again for moving trucks and storage! great customer service!!!!!!

Donna B. | First Impressions |
Clasificación:

Chris went above and beyond to accommodate the storage of our camper in such short notice. I would highly recommend them in the future.

Peter C. | Overall Experience |
Clasificación:

good place, no frills, does the job.

Thomas N. | Reservation |
Clasificación:

Excellent job

phil r. | Reservation |
Clasificación:

The reservation system is decietful and costly. Made a reservation with U-Haul only to be told that the "location" for which it was made would NOT honor it. No recourse, no assistance, no honor.

Genese S. | Overall Experience |
Clasificación:

When I need to rent storage I will go to uhaul again

Michael S. | Reservation |
Clasificación:

Every rep stated the space i reserved was available. And it was not. Was disconnected several times. No need to say anything further. It will just bring back what a lousy experience it was.

TOM G. | Reservation |
Clasificación:

All told it was a good experience. The location should have numbers on the walls of the storage to find them easier. Employee got lost trying to find mine. He was embarrassed as was I.

PATRICK D. | Overall Experience |
Clasificación:

.

Katharine P. | Overall Experience |
Clasificación:

I was given a day to pick up my UBox. I arrived, and the staff member could not drive the forklift. I went back again, and the same thing happened. Very poor management at this place. I won’t be back.

No se han enviado comentarios para esta ubicación.

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