Comentarios de los clientes para U-Haul Moving & Storage of Hidalgo

Closest locations closed for day after New Years and closed next day because it was Sunday. Should be able to drop off a trailer even when the business is closed.

Friendly staff. Uhaul needs to streamline its website and checkout process. It takes me 4x longer to rent and pickup a trailer than a rental car from any other provider.

Debido ala restricción de acceso al vecino país, pues me vi obligado a tener que desocupar el storage pero si Dios permite el próximo año ahy estaremos... Gracias por el apoyo Tony...

The staff was very helpful and willingly to help with all my questions and concerns

Exelente servicio y atención por parte de su personal agradecemos su apoyo durante nuestra estancia.

Nothing

Rentals over the last 20+ years have been excellent with only one exception: the rims on nearly every trailer we've rented have had excessive (some to the point of structurally dangerous) rust. This problem needs to be addressed.

The instrument panel had a bit of dust. Everything looked nice and clean except for that. *I got quoted for 3 days at 277... Over the phone it was 201 for 2 days. However, when I dropped it off I was charged an extra $44 for the "extra" (third) day.

Very accommodating

the personal was very helpful and flexible, to solve any issue and answer any questions referent at the storage place.

Only if they were renting locally They need to improve by helping the customer, making it easier to meet there needs Thanks

I have no problem the time i used the storage everything ok

The personal was very helpful and frendly.

This is a small location with very limited space. More space would be nice.

Great customer service

All team members are awesome, excellent customer service. Tony store manager has a very good team.

I recomend this UHAUL storage 100%, the personnel always there, the place always clean and secure, I recomend 100% Tony Arredondo Manager of the place, very profesional, good atitude, Thanks

Great customer service

Tony was not only extremely helpful with my Uhaul Services he was also helpful giving me some pointers on South Texas. If he worked for me, I would give him a raise! He makes your company what it is!

Thanks I Will be back next Month

The workers were exceptional - they have a personal feeling for the customer. Thanks to a fine team.

They would only allow a turn-in of everything all at once. They would not take the trailers and then the trucks later. They didn't explain that policy and I think it is very inconvenient and errors on the side of business greed. I paid off an extra day of rental on all 4x items and then received an email stating that I had a balance and needed to pay it or it would be sent to collections and attorneys involved. A nasty little letter. I clicked the link to see the 'Paid in Full' statement. Why end a customer contract on such a negative note?

THEY DO AN EXCELLENT JOB!!

Everything was great! Very good customer service

GREAT PLACE!! PEOPLE WERE EXCELLENT!!! THANK YOU AGAIN!!!!

It's ok helpful

EXCELLENT GROUP!!!

Oustanding service, Antonio is a very nice and vwry processional individual, most oustanding employee...

Get rid of old piece of shit trucks that vibrate

For 2 hours late I pay a full day, thats not fare.

No comments

The customer service was very helpful and friendly.

For some reason, the GPS brings you to a different location on the same street.

Tony was great and very positive, even on Thanksgiving Day. Definitely an asset to UHaul.

Excellent job

I was in a bind because at the last minute I needed a 2nd truck. Luckily we found one because UHaul had just shipped 60 large trucks to northern states. I wanted another 26 ft, but was happy I got the 20ft. It was in great shape and had no problems, very easy to drive. The customer service provided was excellant! Our only quesstion to UHaul - where are the 4way flahsers? We could have used them in the heavy rain!

Excellent Service and the employee was very helpful.