Comentarios del cliente para U-Haul Moving & Storage of Haines City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Haines City

Grado total:

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deanne M. en

Grado:

Great service. Fast and good prices. Fast check in and check out.

James C. en

Grado:

Workrs has very bad attitudes

Henry P. en

Grado:

El cliente no dejó un comentario.

Donalie G. en

Grado:

El cliente no dejó un comentario.

Elida R. en

Grado:

Friendly staff. The office was clean and Kelly knew her stuff!! Great personality. Would recommend to friends/family. Thank you

Cindy R. en

Grado:

Kelly and her husband were nothing short of awesome!! They were super friendly and made sure they relayed all of the information to us. We will be back when we need a uhaul again!!

William S. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

El cliente no dejó un comentario.

Manuel V. en

Grado:

The young girl who checked us out was excellent, thorough, and had a very pleasant demeanor.

CAVEEN M. en

Grado:

Location that was provided for drop off had a locked gate when we got there which was before 6:30pm. Called customer service which took 35 mins before speaking to an agent who advised she would document the file that we had to drop off at another location and not be charged extra. Well she did not and we were charged additionally even though we informed that the location provided was locked and we could not get in. It was a nightmare!!!!!

Gina W. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

One of our TV stands made of particle board broke so we will have to buy a new one. :-(

james O. en

Grado:

Nothing. Service was excellent. Frank is valuable to U-haul.

DARVEL H. en

Grado:

Had the unit for 2+ years with no problems at all.

Maria P. en

Grado:

Excellent customer service. Tks

donna S. en

Grado:

Great service from first phone call to delivery. Recommend highly.

Kimberly C. en

Grado:

Thank You Kelly for making our first experience of using a Storage place in Florida a Great one. Also a Thanks to all the others in the office that helped out in our time that we had our stuff stored

Harry S. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

N/a

Ruben R. en

Grado:

El cliente no dejó un comentario.

mike M. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

family tire location/Haines City Fl. waited in waiting room for 20min before help was givin, just to find out he had no money for my deposit, SHOULD NOT BE A U-HAUL VENDOR i called 800 number to get a new drop-off location, in same town, they where very nice an helpful...

Jim W. en

Grado:

Great service I couldn't expect anything better.

Roberto C. en

Grado:

The Employee "Frank" at the Haines City, FL location was very knowledgeable, courteous and super attentive.He had other customers he was helping when we walked in but he let us know that he would be right with us and also assisted with a van rental.

Kevin V. en

Grado:

What I do not approve of is the change to all digital and the need to own a smart ph to rent your equipment? After all those years of a License and credit card and cash!!! Why must someone have a smart ph?

willy M. en

Grado:

check the front wheels its kinda wriggling rather than that everything is fine

AMANDA M. en

Grado:

No comment... Poor attitudes and horrible customer service skills

Rick A. en

Grado:

I’m not sure why you encourage “Express Checkin”. In doesn’t speed anything up at checkin. It was a total waste of my time

Albe C. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Nothing is perfect and excellent job

FREDY R. en

Grado:

El cliente no dejó un comentario.

Lillian R. en

Grado:

Very nice staff working there, friendly, polite and ready to assist.

ronald R. en

Grado:

Frank and the staff were very professional

BARRY H. en

Grado:

One of the contact persons could be less brusque.

Desmond B. en

Grado:

no comments

George T. en

Grado:

Everyone that worked there was PLEASANT and helpful especially Caitlan in the Office.

Eduardo S. en

Grado:

I want to thank Kelly and Frank for running the extra mile for me and give me the service I was expecting

SONJA E. en

Grado:

My UHAUL choice because the service by all staff members especially Kelly and Frank was exceptional. In a day where computers and robots are replacing the human touch the experience was refreshing.

David B. en

Grado:

Very nice and helpful.

randall h. en

Grado:

The staff was very polite and professional every time I was there

Jose S. en

Grado:

The staff is over friendly they know what they doing they treat you like you're the only one there no matter how crowded they are I thank them or they courteous and place sincerely Jose

Rhonda B. en

Grado:

Everything went smoothly, my belongings arrived safely and on time. I would recommend using this service.

Luis F. en

Grado:

Much better than the competitors

Mary Ann G. en

Grado:

Thank you for being an excellent co. to do business with..

JESUS R. en

Grado:

Thanks to all of you. We love Uhaul.

Ashley C. en

Grado:

By far the friendliest people we've met are the own Kelly and her significant other that run the U-Haul. They went above and beyond what they had to and help but our minds to ease with any questions.

Adam S. en

Grado:

The man was mad he was there on his day off to do inventory, told us he didn't have 2 give us an inside room on promo, didn't offer a room big enough for our stuff. No manager callback from Uhaul.

Frederick R. en

Grado:

Provided the service we needed in a timely manner.

Cliff M. en

Grado:

Very helpful and accommodating staff.

randall h. en

Grado:

Great people

kris h. en

Grado:

Very kind and helpful in taking care of us. We made a very big move relocating our family. Thank you for all your kindness! 😊

luis s. en

Grado:

Great

SCott H. en

Grado:

Great people

Gene S. en

Grado:

Great friendly people, very convenient

Pamela or david j. en

Grado:

So far excellent service. Thank you!!!!!

WILLIAM J. en

Grado:

Good experience

jay/pamela /. en

Grado:

Was fine

herb h. en

Grado:

Great communications

gary l. en

Grado:

Friendly staff

Edna M. en

Grado:

Pleasant and efficient CSR.

keila g. en

Grado:

Recomiendo q usen uhaul,mi experiencia fue exelente. Kelly la gerente del uhaul de haines city puso de su empeño para q todo saliera muy bien. Y los precios son bien bajos. Gracias kelly!

Randy W. en

Grado:

A reservation made months beforehand was not easily accessed. Caused unnecessary anxiety and frustration for both me and employee trying to assist me. Not sure if it was a fault of system or employee.

mike s. en

Grado:

Well a facility can appear top of the line it is the people that work there that make the difference to the customer. U-Haul Haines city Florida in their staff are the best of the best.

MADELINE r. en

Grado:

Good service

janie h. en

Grado:

After paying early, I received an e-mail stating I was overdue and a late fee applied. I went and showed receipt. 2 days later their lock was on unit and I could not get in. Found another place!

Christine l. en

Grado:

I have been billed for a month that hasnt even happened. Person at 800 number said one thing and when I went it was another. I am not paying what I’ve been billed. Very sad, customer service sucks

Donna J S. en

Grado:

Experience was made painless by personnel. Thank you

Gregory W. en

Grado:

Friendly and helpful. Nice facility.

RAYANNE R. en

Grado:

They are always friendly and take care of their customers

DONNA M. en

Grado:

Very friendly and convenient

Italia G. en

Grado:

Everyone at the office was very helpful and professional. They went above an beyond with their exceptional service. A BIG kudos to them. It was a pleasure making busy with U-Haul.

PEGGY S. en

Grado:

The employee's at this location are awesome,

Michael Y. en

Grado:

These comments are for uhaul in general, not Haines City. I do not like the fact you do not have partial month options. I needed space for 5 weeks, but still ended up paying for two months.

CHRIS L. en

Grado:

Very polite and helpful. Storage units were very clean

heidi k. en

Grado:

Kelly and Frank were great to work with. Very pleasant and efficient. They made the experience quick and easy and hassle free. Would definitely recommend or use their services again in the future.

ROBIN R. en

Grado:

I had a U-Box delivered there from out of state, and a local delivery company brought it to our house and managed the unloading and returned the box to Haines City. The process worked great for me.

Loretta W. en

Grado:

The staff were VERY helpful in every way when I had to pick up my Inbox that had traveled 2000 miles across the country. The Inbox method for moving worked with the great help I received on both ends

Lisa A. en

Grado:

Very helpful staff

Alexandra G. en

Grado:

Thanks to Kelly and Dean for their help!

ANGELA M. en

Grado:

The delivery women was great and she was really fast

jody c. en

Grado:

You should make it so you can have two access cards to open gates per customer. We weren’t always together so the other one could not access gate

Ellen J. en

Grado:

Great location and great staff.

Kevin B. en

Grado:

Great

maria d. en

Grado:

everyone was so help full. overall great experience

Jack h. en

Grado:

The staf were very accomodating, which allowed us to expedite our move. My kudos to the staff, I will recommend U-Haul, and specifically this office to friends and family.

John and Rosemary F. en

Grado:

Not a single issue

Charles H. en

Grado:

pricy but very secure and clean

george g. en

Grado:

All good

kevin m. en

Grado:

i was very impressed with staff and facility .