Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When I arrived to pick up my 15' rental I was informed it was unavailable. I was given a 26' for the same price. Worked out well because 2 planned trips became 1. I was disappointed the pads and dollys I reserved where unavailable as well. This location needs to increase stock of rental supplies.
Daniel H.
Clasificación:
3.0
El cliente no dejó un comentario.
Ronald S.
Clasificación:
5.0
El cliente no dejó un comentario.
ROBERTJ M.
Clasificación:
5.0
El cliente no dejó un comentario.
Gaycia Y.
Clasificación:
1.0
truck was very dirty with food. also, the line was very long and extremely slow. Should not take 1 hour to pick up a truck that was previously reserved.
Marc S.
Clasificación:
4.0
El cliente no dejó un comentario.
Lisa G.
Clasificación:
5.0
El cliente no dejó un comentario.
Matt L.
Clasificación:
5.0
This is the best location in my area!
DAVIDWESTLY S.
Clasificación:
5.0
If these two men are working absolutely nothing needs to be improved. The two gentleman that were working were incredibly helpful and friendly. I have rented from there before because of the convenient location and I also get my propane tanks filled there as well. They always help me get my tanks in and out of the car.
Dosha R.
Clasificación:
4.0
El cliente no dejó un comentario.
keith A.
Clasificación:
5.0
No improvement needed
David P.
Clasificación:
5.0
El cliente no dejó un comentario.
Laurens O.
Clasificación:
1.0
The only frustration-free part of the experience was my online reservationâ€"which was not fulfilled as requested. And from there, EVERYTHING from driving the truck reflected on the paperwork out of the lot to returning it was an absolute disaster. Would be happy to provide more details.
Maureen M.
Clasificación:
5.0
GREAT SERVICE!
CARLTONEARL B.
Clasificación:
5.0
El cliente no dejó un comentario.
Tina B.
Clasificación:
5.0
Excellent service
Tracy P.
Clasificación:
5.0
El cliente no dejó un comentario.
Paul W.
Clasificación:
5.0
I really don't have any suggestions because I was very satisfied with everyone there as well as the equipment.
maureen M.
Clasificación:
5.0
El cliente no dejó un comentario.
DAVIDMICHAEL D.
Clasificación:
5.0
El cliente no dejó un comentario.
Timothy J.
Clasificación:
5.0
El cliente no dejó un comentario.
Peter D.
Clasificación:
5.0
Great location
Stanley C.
Clasificación:
5.0
nothing the guys at this facility are great give them a raise please very high population town extremely busy
Douglas B.
Clasificación:
3.0
I've returned the truck yesterday before 5.00pm. UHall rep was busy with other customers and haven't checked out at that time. Interested he will email receipt. But not yet.
Shawn K.
Clasificación:
5.0
El cliente no dejó un comentario.
robert G.
Clasificación:
5.0
El cliente no dejó un comentario.
william C.
Clasificación:
5.0
Personal was very helpful and considerate.
Frederick R.
Clasificación:
4.0
El cliente no dejó un comentario.
Stephen V.
Clasificación:
5.0
El cliente no dejó un comentario.
Jeffrey D.
Clasificación:
5.0
Great. Service.
MICHAEL M.
Clasificación:
5.0
El cliente no dejó un comentario.
Michael S.
Clasificación:
5.0
El cliente no dejó un comentario.
charles G.
Clasificación:
5.0
I wish I picked this location for my storage instead of the other one. Didn't realize this location also had storage
Heather T.
Clasificación:
5.0
El cliente no dejó un comentario.
LISA B.
Clasificación:
5.0
El cliente no dejó un comentario.
Luis R.
Clasificación:
5.0
Friendly and helpful employees. Answered all my questions and made the trailer hauling experience easy! Gracias.
Kathleen A.
Clasificación:
3.0
El cliente no dejó un comentario.
Ramon R.
Clasificación:
3.0
El cliente no dejó un comentario.
sharmaine D.
Clasificación:
5.0
The young man that assisted me renting my trailer from start to finish was a very nice and pleasant worker.
Keith M.
Clasificación:
4.0
El cliente no dejó un comentario.
Robert M.
Clasificación:
5.0
El cliente no dejó un comentario.
Patricia G.
Clasificación:
5.0
El cliente no dejó un comentario.
Katherine B.
Clasificación:
4.0
Everything was in good order, staff was friendly and helpful. Would rent again if needed in the future
James M.
Clasificación:
5.0
Everything was great. The customer service was exceptional.
Joe N.
Clasificación:
5.0
El cliente no dejó un comentario.
Kevin R.
Clasificación:
4.0
El cliente no dejó un comentario.
RICKY J.
Clasificación:
5.0
El cliente no dejó un comentario.
Francis P.
Clasificación:
5.0
El cliente no dejó un comentario.
George K.
Clasificación:
5.0
Excellent service @ 1661 Long Pond Rd. would recommend this location to a friend
PEGGY M.
Clasificación:
5.0
Helped me call home and get the address i needed, which was the whole purpose of the rental. Gracias.
Chad S.
Clasificación:
5.0
El cliente no dejó un comentario.
Abrian R.
Clasificación:
5.0
El cliente no dejó un comentario.
FREDDIES J.
Clasificación:
1.0
El cliente no dejó un comentario.
Kyle S.
Clasificación:
5.0
El cliente no dejó un comentario.
Rebecca K.
Clasificación:
4.0
El cliente no dejó un comentario.
Salvador C.
Clasificación:
3.0
El cliente no dejó un comentario.
Pamela O.
Clasificación:
5.0
El cliente no dejó un comentario.
charles G.
Clasificación:
4.0
El cliente no dejó un comentario.
Larry M.
Clasificación:
4.0
El cliente no dejó un comentario.
DAVID M.
Clasificación:
1.0
We would love to discuss this further with your corporate office
Matt D.
Clasificación:
5.0
El cliente no dejó un comentario.
Darlene M.
Clasificación:
3.0
Had a good time getting the truck and when putting it back
Amy M.
Clasificación:
5.0
El cliente no dejó un comentario.
Kimberly B.
Clasificación:
5.0
El cliente no dejó un comentario.
Walter L.
Clasificación:
4.0
El cliente no dejó un comentario.
Michael S.
Clasificación:
4.0
El cliente no dejó un comentario.
Sally L.
Clasificación:
5.0
The guy that helped me was very friendly and professional. Wish I knew his name but whomever did my paperwork. Gracias
Nicole G.
Clasificación:
5.0
only location I will go to
Elizabeth G.
Clasificación:
4.0
El cliente no dejó un comentario.
David B.
Clasificación:
3.0
Windshield wipers tore up the back area smelled terrible like trash and the blankets were not ready in the vehicle until I asked for them
PALMIER G.
Clasificación:
4.0
El cliente no dejó un comentario.
Neal E.
Clasificación:
2.0
Staff messed up my order. Truck had little over 1/4 tank of gas. Had to stop for gas in order to make my initial destination. Put more gas in when I returned it. They wouldn't reimburse or take any charges off.
James M.
Clasificación:
5.0
El cliente no dejó un comentario.
Richard R.
Clasificación:
5.0
So friendly, easy to work with, and helpful. Transaction was efficient and customer focused. I've rented a uhaul two times- both from here. They set the bar high.
Tracie C.
Clasificación:
1.0
I have a problem with the trailer for the break and I hit my car
MUKHTAR S.
Clasificación:
5.0
El cliente no dejó un comentario.
Gisela P.
Clasificación:
4.0
No comment at this time.
JESSE S.
Clasificación:
5.0
Great customer service from pick-up to return.Would recommend to anyone.
john D.
Clasificación:
5.0
Service was quik and friendly. Unlike the Henrietta location we're the person behind the counter didn't know how to even hook up the trailer and then it wasn't ready and then was told it was out of service this was 6:30 pm and now the other store closes at 7pm and now I was out a days travel.
alvin P.
Clasificación:
5.0
Everything went as expected
PHILIPHAROLD B.
Clasificación:
4.0
Truck was not clean very dusty and dirty in the cab area of the van and we found someone's else's keys in the truck when we cleaned it prior to returning it and left them keys in the center console
Stacea H.
Clasificación:
5.0
El cliente no dejó un comentario.
SCOTT Q.
Clasificación:
5.0
El cliente no dejó un comentario.
Eliezer C.
Clasificación:
5.0
No comments
JOSE M.
Clasificación:
5.0
I like jeff
Theresa G.
Clasificación:
4.0
El cliente no dejó un comentario.
James M.
Clasificación:
4.0
The worker who help me at pick up name jeff was great. Really knowledgeable explaining truck and company services.
Rolando D.
Clasificación:
1.0
El cliente no dejó un comentario.
Charity S.
Clasificación:
5.0
ND
EFRAIN F.
Clasificación:
5.0
El cliente no dejó un comentario.
Mykola S.
Clasificación:
5.0
Nothing. Everything went well.
Michael B.
Clasificación:
3.0
Employees should be more enthused, show a smile, Be honest and also ready for a upgrade (printer, PC...ect...)
TONYO C.
Clasificación:
4.0
The customer service was much better and more friendly with prompt service than other U-Haul locations I have been to before.
David P.
Clasificación:
5.0
Everything was handled professionally. Would like a senior discount.
LOUIS B.
Clasificación:
5.0
Nada
MICHAEL H.
Clasificación:
5.0
El cliente no dejó un comentario.
Robert T.
Clasificación:
5.0
Fast, friendly service, no issues renting a vehicle. On line set up gets you in and out of the door.
Joseph S.
Clasificación:
5.0
El cliente no dejó un comentario.
Timothy J.
Clasificación:
5.0
El cliente no dejó un comentario.
McKenzi S.
Clasificación:
4.0
El cliente no dejó un comentario.
Kenneth S.
Clasificación:
4.0
El cliente no dejó un comentario.
Deborah J.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Ashley G.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Kiara f.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Brandon C.
|
Overall Experience
Clasificación:
5.0
Great experience at this Uhaul location. Staff was knowledgeable, helpful and good to work with. ¡Gracias!
Tony C.
|
Overall Experience
Clasificación:
5.0
Great experience
Tony C.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
PAUL STEVEN R.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
susan n.
|
Overall Experience
Clasificación:
4.0
Staff was extremely helpful, even though short-staffed. Facility door was missing hold-open leg; drinking fountain was not working; bathroom door hinges loose, making it hard to use
PAUL STEVEN R.
|
First Impressions
Clasificación:
2.0
While calling the location the phone just rings, then a customer service representative from a call center can't provide, change or update your info they can only take payment..they do not have an email address on file and we are told because Uhaul has 3 different computer systems..customer service via telephone is a tragedy..staff at the location did not enter correct info, initially , but very helpful otherwise
Lucretia S.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
Deborah J.
|
First Impressions
Clasificación:
5.0
Excellent service and friendly!
Jean D.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
terrence M.
|
First Impressions
Clasificación:
5.0
The employee who was working was getting ready to leave for the night, but went out of his way to help me access my unit that I signed up for online. He was so helpful and wonderful and saved me a lot of frustration.
Courtney D.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
ANDY P.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Ashley G.
|
First Impressions
Clasificación:
5.0
Good location, GREAT staff! Definitely would use again if I required storage.
Laurie F.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Leo S.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Leo S.
|
First Impressions
Clasificación:
5.0
Good facility and staff.
PEARCE S.
|
Overall Experience
Clasificación:
5.0
Rental costs are a little on the high side for me right now!
Jodi C.
|
Overall Experience
Clasificación:
5.0
We were very satisfied with our storage unit and experience with U-haul.
leeanne w.
|
Overall Experience
Clasificación:
4.0
The rental was fine. But your payment website is horrible. No matter when you log in to make payment, it states "Amount Due = $0.00" when I first saw this I assumed the first month was free.
DORSEY S.
|
Overall Experience
Clasificación:
5.0
Knowledgeable and helpful clerk. Easy transaction. So far all is going splendidly.
Alan S.
|
First Impressions
Clasificación:
1.0
I moved out almost 2 weeks ago and the employee who was working never completed my "move out" in the system. This caused for my credit card to be charged another $130 although I had already relocated.
Renee M.
|
Overall Experience
Clasificación:
5.0
Really great customer service!!
patricia b.
|
First Impressions
Clasificación:
5.0
Staff was great, manager goes out of her way to help and is very sweet in helping in any way, I will miss seeing my uhaul friends monthly :)
Mary Y.
|
Overall Experience
Clasificación:
4.0
Gracias
Addie W.
|
Overall Experience
Clasificación:
5.0
Na
Amir Bahman R.
|
Overall Experience
Clasificación:
2.0
Checking out was a nightmare! As a military family we had to move before the military packed us up. Two months prior to vacating the storage unit I asked about how to check out and was told to just c
ANNE R.
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Overall Experience
No se han enviado comentarios para esta ubicación.