Comentarios del cliente para U-Haul Moving & Storage of Grand Junction

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Grand Junction

Grado total:

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George W. en

Grado:

El cliente no dejó un comentario.

Maria S. en

Grado:

We were only allowed to rent a box van when I only wanted to rent a pickup size vehicle because I use a green dot bank card(walmart). Don't feel this is fair as it cost me a bit more than we wanted to spend for what we needed.

Kathy B. en

Grado:

The truck left front wheel squeeled the entire time, I called the store I rented it from immediately and was told they had no other trucks available that were comparable and I would just have to deal with it. Try a high pitched squeel for 3 days. Overcharged.

SPRAGUE M. en

Grado:

El cliente no dejó un comentario.

JAMES L. en

Grado:

The BEST!

William L. en

Grado:

someone can call me

Philip C. en

Grado:

El cliente no dejó un comentario.

gita Y. en

Grado:

El cliente no dejó un comentario.

Clayton G. en

Grado:

El cliente no dejó un comentario.

Dea F. en

Grado:

Instead of the front desk person running to get trailer numbers and then running again to help with hook-up, hire a yard person and give them a radio to help with these tasks.

John S. en

Grado:

There was a problem with our order and tis location worked with us and made it right! Also the employee that installed our hitch worked Very hard to install it correctly!

Bob F. en

Grado:

El cliente no dejó un comentario.

Marilyn P. en

Grado:

Everything was perfect. We had a major move from TN to CO and we couldn’t be happier with the service on both ends of our move. We have used many, many and have never had a bad experience.

Thomas B. en

Grado:

El cliente no dejó un comentario.

James K. en

Grado:

Easy peasy

Tina D. en

Grado:

El cliente no dejó un comentario.

Theresa R. en

Grado:

The front alignment was off and steering wheel was turned to the side. It was full of dog hair. It had a bad shake had to pull over every time it happened because it would only go 25 miles per hour. I discussed this with the guy when I checked the UHaul in and he didn't seem to care.

Robert H. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

El cliente no dejó un comentario.

ARIEL C. en

Grado:

What perfect timing for a free month of storage!!! Thank you so much! It was easy and quick and very much appreciated!

larry N. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

Check in was e x t r e m e l y easy.

William H. en

Grado:

El cliente no dejó un comentario.

kenneth W. en

Grado:

The man that hooked the trailer to my truck was awesome Very knowledgeable, and made sure I was informed, and very polite

Anthony R. en

Grado:

hen i picked up truck mileage was wrong in favor of u haul i was over charged.although people at uhaul agreed when i picked up truck and noted on contract in writing that mileage out door was wrong but not righted at point of sale u haul owe me 100.00 dollars to be credited to my credit card company i will be sure to mention to every one to check mileage on rental from now on very dissatisifed also i had 2 previous rentais in july and august from glenwood springs colorado uhaul. i await to hear from you also could you put your phone # on cotracts as i dont have a smart phone so i cant dial 1 800 go uhaul.

Louis K. en

Grado:

Staff and facilities well kept clean staff helpful and friendly. Professional

stuart F. en

Grado:

El cliente no dejó un comentario.

Cynthia J. en

Grado:

El cliente no dejó un comentario.

ANN K. en

Grado:

The only things I would hope to happen would be for there to be a senior citizen discount and possibly discounted prices for loyal long term customers.

Brian C. en

Grado:

Make it easier to find

Marilyn P. en

Grado:

Nothing!! The folks at the counter were courteous, helpful and the entire experience was wonderful. Have gone back several times during the last several days and the response is consistently great.

Deanette D. en

Grado:

El cliente no dejó un comentario.

Aaron O. en

Grado:

El cliente no dejó un comentario.

Marion M. en

Grado:

None

Thomas R B. en

Grado:

Older employee was more concerned about whining about being on light duty due to a rotator cuff surgery than checking my lights. He checked my marker lights and my hazards lights before walking off without saying a word. I had my daughter get out and check the blinkers and the brakes. There was no inspection for damage, I just did it myself before I left. I’d lay big money on the fact he was high, stank of marijuana, but acted like he was on a stimulant.

JOSE M. en

Grado:

El cliente no dejó un comentario.

SHERRI F. en

Grado:

I have had units at this location for many years and the staff have always been very good to me. I have known Vicki for many years and she is like family to me.

jacob c. en

Grado:

Worst moving experience I've ever had. No one knows what they are talking about. No consistency between employees. They all have bad attitudes other than a single employee.

Stacey L. en

Grado:

The customer service was very pleasant. And very helpful. I will for sure come back again. Thank you again.

PAMELA C. en

Grado:

The U-Box experience was good and convenient you just need to get your billing department fixed.

Patricia M. en

Grado:

The best

GARY E. en

Grado:

Amy was great to work with. Very professional and helpful.

SHERRI C. en

Grado:

The service was great when I moved in years ago. Years later, moving out was an easy process.

hettie d. en

Grado:

No problem

Michele P. en

Grado:

Everyone was very nice and helpful

james w. en

Grado:

Good customer service

Betty S. en

Grado:

Willing to please customer.

Kenneth F. en

Grado:

Staff were efficient and courteous. It was a pleasant experience.

staraleine s. en

Grado:

👍🏼

Rick H. en

Grado:

Access is allowed only during business hours, but the hours are very convenient. The staff goes above and beyond to help and serve you. Very friendly and answers all questions.

Jack M. en

Grado:

Good people

chris b. en

Grado:

First unit we rented, leaked rain water on some of the items stored.

Robert P. en

Grado:

Equipment was ready when scheduled. Easy access.

LIZ B. en

Grado:

Staff very helpful. I definitely will use U-Haul for my storage purposes

Blaine B. en

Grado:

Facility way 2 hot,not enough staff at the counter, hours are horrible, Phone calls put on hold for 15min, staff was always eager to leave and tell you what time they close, not worth the money!!!

Tanner P. en

Grado:

Efficient and helpful staff.

Wendy M. en

Grado:

Long waiting times and phone always answered by call center that does not know the local specifics.

Wendy M. en

Grado:

This a very busy business so the wait for service can take some time. You may want to consider increased staffing at peak hours.

Francis W. en

Grado:

I would always go to UHaul in Grand Junction first, for all my moving and storage needs.

Christina H. en

Grado:

The staff is very friendly and helpful. Very clean. Keep up the good work.

Cheri T. en

Grado:

Not enough people around to help. but great other wise!

Jessica B. en

Grado:

I had the worst expiriance with this uhaul facility and will not be going back. Found dead mice in my storage that werent there before and my stuff was only there a month Also The staff were rude.

AARON W. en

Grado:

No complaints

Troy S. en

Grado:

Was a good experience.