The staff here is so friendly and helpful! They made sure I had all the moving supplies I needed as even helped load them in my vehicle! ¡Gracias de nuevo!Adam A. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Gilbert
Gilbert, AZ 85295
(On South Gilbert RD / Williams Field Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staff and owners were excellent and the customer service was outstanding!! I will be back again!BRIANA G.
Keep up the great work !!MARIO H.
El cliente no dejó un comentario.RIACHARD W.
El cliente no dejó un comentario.Karin B.
There was one female staff kinda raised her voice at me when I needed some inquiry about a dolly and a box at the front disk. It's maybe she doesn't know that I am one of the renters renting the place but when she finds out. Her voice and her attitude change in a different tone. I hope next time wether your a customer or not. Try to smile and be nice to others. But overall I gave a 4.5 star for all the services I got.Ronnie G. | Overall Experience
El cliente no dejó un comentario.JAMES L.
Very helpful. Nice truck. Would rent from them again for sure.MATTHEW G.
El cliente no dejó un comentario.Florentino O.
No commentsnelson S.
El cliente no dejó un comentario.Ron C. | Overall Experience
The managers were simply delightful.TRACY LEA T.
El cliente no dejó un comentario.JOEL K.
Nothing. Everything was great especially the guy who helped me.Richard R.
Nothing. This group of workers were so helpful and friendly. I will recommend them to others!! Thanks so much!Michael M.
Like visiting familyJudith S. | First Impressions
El cliente no dejó un comentario.Latisha B. | Overall Experience
El cliente no dejó un comentario.SEONG M.
El cliente no dejó un comentario.LEWIS H.
Richardson (?) was fantastic and very helpful. He was great I was hot and frustrated because my app wasn't cooperating, he came right to the rescue and was fabulous. Thank you!!!TANIKA B.
Why is it that we park in driveway's and drive on parkway's?Jesse B.
El cliente no dejó un comentario.VALARIE M.
It was honestly the best Uhaul location that I've been too, great experience. Amazing customer service and very well organized. 10/10!!JARED N.
Everything goodJOHN C.
El cliente no dejó un comentario.Judith B. | Overall Experience
El cliente no dejó un comentario.QUINCY C.
El cliente no dejó un comentario.DAVID C.
They were great! The two owners we're cleaning the truck when I arrived. They were professional, friendly and I was on the road in just a few minutes. Highly recommended.David F.
Excellent customer service and friendly staff.Theresa C.
Had a tiny little glitch with reserving a storage unit but the managers went above and beyond to turning the negative experience a great one. Thank you so much.Katrina V. | Online Move In
El cliente no dejó un comentario.Anna A. | Overall Experience
Had to pay for a month, while unit not in use. Bull, thats all I have to say bout u haulWilliam H. | Overall Experience
This location is clean and well maintained.Ken M. | Overall Experience
El cliente no dejó un comentario.DENISE P.
El cliente no dejó un comentario.DALLIN F.
El cliente no dejó un comentario.Kendall V.
El cliente no dejó un comentario.Librado G. | Overall Experience
Both of them were awesome!WILLIAM E.
El cliente no dejó un comentario.MICHELLE B.
Easy, well priced, friendly staff, convenient location and access.Gena H. | Overall Experience
El cliente no dejó un comentario.DAVID S.
The staff at this location is always so nice and friendly.Glen P. | First Impressions
Simple contract, clean storage unit, very clean facility, good knowledgeable employees.Daniel A. | Overall Experience
The husband and wife team that run this facility are fantasticJOSEPH P.
El cliente no dejó un comentario.Leauna J.
I am happy with the facility & staff, but do not understand why I had to start my move in on Aug 16th. When I made a reservation in July I put Aug 19 as my move in date. On Monday the 16th I received an email stating if I did not start paying and move in right then I would not have a storage unit. I paid for 3 days of storage while I traveled to AZ. Also, I was charged for the "free" lock. Kinda shady if you ask me, So my free month of storage is 3 days shorter,Fred C. | First Impressions
El cliente no dejó un comentario.Mitch A. | First Impressions
El cliente no dejó un comentario.zachary G.
Absolutely loved the managers there. I was in the store with a lot of people at once and everyone was having a good time. I live 40 minutes from this store but when I need storage or UHAUL I will only use this store. Great place!Joseph S. | Overall Experience
El cliente no dejó un comentario.Donald T.
Customer service is excellent!!EDWARD C.
El cliente no dejó un comentario.Robert O. | Overall Experience
El cliente no dejó un comentario.Beverly V. | Overall Experience
El cliente no dejó un comentario.Sheri B. | Overall Experience
El cliente no dejó un comentario.SHELLEY B.
Probably by far the easiest for rental and return. Owners were professional & pleasant. If you have a choice in locations, this is the U-Haul dealership I would recommend.GREG M.
El cliente no dejó un comentario.KATHERINE F.
El cliente no dejó un comentario.Kristen Z. | Overall Experience
El cliente no dejó un comentario.CHARLES C.
El cliente no dejó un comentario.George B. | Overall Experience
Doug and Kelly are awesome!! We enjoy their focus on pleasing their customers.BOBBY M.
Very friendly and quick service.LISA L.
Everyone we worked with was fantastic! We had to coordinate a storage unit and U-Box. They helped us with our move tremendously. Can't thank them enough!Daniel M. | Overall Experience
The truck rental was fine. The Brothers in Arms Moving team that we booked THROUGH UHAUL was horrible. They were 2 hours late, they did not set anything up at the new address, and they did not drive the truck as requested. We have asked for a refund of our money because they did not work the designated hours.CARTER K.
El cliente no dejó un comentario.Kelly W. | First Impressions
El cliente no dejó un comentario.Mike H. | First Impressions
El cliente no dejó un comentario.STEPHANIE P.
Very friendly and helpful people, highly recommend this location.TIMOTHY F.
Trucks with 125,000+ miles on them are a risk to rent. Pull them out of the system.CAMILLE R.
Manager and staff were very friendly and made the rental process easy and enjoyable. Thank you for providing great service.FRANCISCO C.
Great customer service. Nice facility. Van was in good condition. Will use this site again.Laura A.
El cliente no dejó un comentario.Bryttney H.
El cliente no dejó un comentario.Anastasia M.
Quick and easy! Friendly staff!Brenda S.
El cliente no dejó un comentario.BRETT S.
Excellent customer service, very friendly!THOMAS S.
The gentleman helping us was accommodating when we called to expression that we booked for wrong tone and actually needed the truck right away.AUSTIN P.
The owners are awesome. Very easy to work with. They ran into a snag (not their doing) related to the Uhaul site and my CC. They came up with a workaround to get me on my way without delay. Really appreciate the owners of this site. They haven't handed the work off to others, but are present and running the shop.BRANDON F.
El cliente no dejó un comentario.Edward E.
Not much at all... keep up the good work!! I was very happy that I chose to rent a truck from U-haul... Much better than Home Depot!!ANGELA B.
This was the best experience I have ever had in a UHaul. The best energy in a store I've ever had. I wish I had been to this UHAUL a long time ago. I love about 40 minutes away but will be using this one no matter what.Joseph S.
El cliente no dejó un comentario.Alexander S. | First Impressions
El cliente no dejó un comentario.Carlos H. | Overall Experience
Thank you for the patience, kindness and all the help!!!!Meredith H. | First Impressions
El cliente no dejó un comentario.KENYON C.
El cliente no dejó un comentario.THELMA E.
Thanks. Especially to the folks from Iowa. You made me feel right at home after a long move across country.CHRISTOPHER B.
El cliente no dejó un comentario.Nicole J. | Overall Experience
El cliente no dejó un comentario.SVYATOSLAV P.
El cliente no dejó un comentario.Diane L. | Overall Experience
Your Call Center response time sucks. Says 5 to 10 min, yah 45 min later. BadMARK R.
If I lived closer, I would still be renting from Gilbert U-Haul. So appreciative of their kindness, professionalism.Cheryl P. | Overall Experience
The owners/staff are terrific. They are friendly and helpful. I would definitely use this facility again!Laura B. | Overall Experience
El cliente no dejó un comentario.TANNER H.
El cliente no dejó un comentario.Daniel M. | First Impressions
The 10' truck I rented worked well, however it was a challenge getting the truck to start. The key inserted into the ignition just fine, but wouldn't easily turn. It took 15 seconds jiggling it to get it to start. Other than that, the truck worked great.Brian T.
El cliente no dejó un comentario.Thomas S. | First Impressions
We have used this facility for the past 6 or 7 years to store our furniture for the summer. We would have continued to use it had we not moved our possessions into our permanent Arizona home.Joe A. | Overall Experience
Doug was amazing. Very informative. Very helpful!!!JEREMY S.
The staff was friendly, attentive to my needs and assisted with an extention of my rental. HIGHLY RECOMMEND!MICHELE L.
Our unit was too small for what we needed so never got to store anything there, but the staff was great in assisting us with our issue.Michael C. | Overall Experience
El cliente no dejó un comentario.Denise B.
El cliente no dejó un comentario.George B. | First Impressions
An overall good experience at this location.Patricia M. | Overall Experience
Mrs Kelly and her husband were very friendly, very helpful and made my day a positive one at a very stressful time. Thank you so much for going the extra mile. It was highly appreciated.Diane L. | First Impressions
Facilty is very secure!Trevor P. | Overall Experience
Great costumer service all staff is friendly and knowledgeable it makes moving that much easier I’ve been using this particular U-Haul storage for years it’s like the extra garage I don’t have at home.I highly recommend them to everyone.Monique A. | First Impressions
Customer service was excellent.MARC B.
El cliente no dejó un comentario.MOON H.
El cliente no dejó un comentario.Megan V. | Online Move In
El cliente no dejó un comentario.Sarah K. | Overall Experience
El cliente no dejó un comentario.SARAH K.
I recently moved into the area and this facility even though a little bit more expensive is very convenient and it works for what I need. As I downsize and go through my belongings I will be looking for a smaller unit as time goes by but it is very cool that this storage facility is so close by I can utilize the storage so much better than the one I had what is farther awayMichael S. | First Impressions
Boy, they were perfect! Friendly, professional, informative and organized. Couldn't have been a better experience. BobROBERT S.
El cliente no dejó un comentario.Amy G. | First Impressions
The staff is EXTREMELY helpful and friendly. This facility is very clean well kept. The owners were very helpful and had no problem answering any questions I hadKevin R. | First Impressions
El cliente no dejó un comentario.Benjamin H. | First Impressions
El cliente no dejó un comentario.JOSEPH STANLEY M.
Office employee were great and friendly the storage unit were clean the hours of service was excellent for me,Charlie R. | Overall Experience
El cliente no dejó un comentario.MARK H.
You do not pro rate the month with cancellations, even when requested ahead a date to cancel you still charge for a full month. My move out day was for 4/4. I paid the month prior and noticed online when I will be moving out. You still made me pay for a full months rent.NINA D.
El cliente no dejó un comentario.ALBERT W.
El cliente no dejó un comentario.KAREN U.
El cliente no dejó un comentario.PETER T.
El cliente no dejó un comentario.LOCHLAN M.
Nothing, Location was good, but, we Had to pick up our other 26Ft Truck in Queen Creek. it was 15 to 20 miles away in Busy Commuter Traffic.NOT HAPPY about that & I'm a Good Customer. Ive used you guys on 4 Long Haul moves from Calif to North Carolina & back...That was not right...Call me if you want,619-277-8788DONALD M.
Everyone was very nice & all went well with rental - just surprised I had to ask for windshield to be cleaned. It could not be done very well without a true wash There were dead bugs all over it. The mileage adds up quickly along with taxes & fees my $19.95 was over $60. Beware of distance of where you have to rent Return of cargo van was quick & efficientKaren A.
El cliente no dejó un comentario.Nicole J. | First Impressions
El cliente no dejó un comentario.William H. | First Impressions
El cliente no dejó un comentario.Scott S. | Overall Experience
El cliente no dejó un comentario.Chris R.
El cliente no dejó un comentario.Rochelle W. | First Impressions
El cliente no dejó un comentario.Kristen Z. | First Impressions
El cliente no dejó un comentario.Kristen Z.
A passenger side running light was not working on a trailer; there was no light bulb replacement at this location. I was informed to go to a different location to have it repaired. I did just this--went to a different location where I was told by the manager there that they were not allowed to repair the trailer as I did not rent it there. They offered to take the trailer and send me elsewhere if there was another trailer available. The good news is the GM at the original location where I rented the trailer did refund me for trailer expense sans 1 day of rental and insurance. I believe the right thing and correct response would have been a complete refund as I spent 1/2 day driving between 3 different uhaul dealerships attempting to remedy the problem before deciding to use a different means for my moving needs.James L.
Absolute world class service. I'm so happy I chose this location for my storage needs!Loren T. | First Impressions
El cliente no dejó un comentario.BRADLEY N.
El cliente no dejó un comentario.Shane P. | Overall Experience
El cliente no dejó un comentario.ANTHONY B.
El cliente no dejó un comentario.Tiffany K. | Overall Experience
El cliente no dejó un comentario.Jessica S. | Overall Experience
El cliente no dejó un comentario.RICHARD S.
El cliente no dejó un comentario.Librado G. | First Impressions
El cliente no dejó un comentario.frank g. | Overall Experience
Gave me a reservation for a storage unit that was already occupied by someone else then told me they couldn't do anything to help. Manager had poor customer service! Would not recommend this place to anyone.frank g. | First Impressions
Great people working there.SAMUEL Y.
El cliente no dejó un comentario.ERICA B.
El cliente no dejó un comentario.Darryl R. | First Impressions
Extraordinario servicio al clienteDennis R. | Overall Experience
El cliente no dejó un comentario.Tyler S. | Online Move In
El cliente no dejó un comentario.George R. | First Impressions
El cliente no dejó un comentario.LISA V.
Great place to rent!!!!!Norman D. | First Impressions
The whole process was easy and convenient!Angelo M. | Overall Experience
El cliente no dejó un comentario.Cynthia W. | Overall Experience
This is a great clean facility. The staff is awesome.Jason B. | Overall Experience
Super friendly service. Very nice lady (I don't remember her name) was helpful, knowledgeable, and fast. Very accommodating and super easy. Everyone was cool.MARK P.
Very good service!!!Dean C.
I would definitely use this facility againTeague F. | Overall Experience
Easy to rent office staff was greatCharlie R. | First Impressions
The woman I spoke today 4/1 was unprofessional and a bit rude. I had booked for 8 hours on 3/31. I ended up taking too long to finish my move and it was almost midnight. I had work early this am and couldn't call to extend my booking. When I called at 9am she made it clear the difficult position it had put them. I apologized.ANDREW P.
El cliente no dejó un comentario.Jeff H. | Overall Experience
Staff was wonderful. When we arrived we discovered the storage garage we'd selected was going to be too small so they substituted a larger one quickly with no issues.Cindy S. | First Impressions
Very satisfied with the service provided at check-in and returnVI H.
Customer service was outstanding.PATTY Z.
El cliente no dejó un comentario.Matthew R.
The guy coming when we returned the van did not seemed interested in checking the mileage or anything had to ask him to do this. I wanted to know exactly what I was charged for before leaving the facility. The lady in the morning was really friendly and helpful.GLEN P.
El cliente no dejó un comentario.Jeffery H.
Their isn't enough staff we had to wait more than 20mins before we could talk to someone both while picking up and droppingDANIEL A.
El cliente no dejó un comentario.Adriana M. | Overall Experience
This is the best location we ever had.very friendly ,caring and kind. Amazing customer service .Vanessa is awesome. She helped us . We canceled at another location from bad cust service. Vanessa at this location was so amazing and made it all better for us . We will only go to this location .WILLIAM P.
Nothing! Doug and Kelly were kind and helpful, while being very professional the whole time. Uhaul can be proud of how this location looks and how it is being represented.CHRISTINE S.
El cliente no dejó un comentario.Edward L.
El cliente no dejó un comentario.TODD S. | Overall Experience
I'm early in the process, but am very favorably impressed.Bill S. | First Impressions
Very friendly, helpful, attentive, made the process very easy. If I were to recommend to a friend, I would recommend they cover everything of importance. My things were there for several months and everything had a thin layer of black dust over it. I never used a storage facility before so this may be normal for an outside unit.Liz B. | Overall Experience
El cliente no dejó un comentario.Lola H. | Overall Experience
Super friendly staff. There was a tech issue with my contract where it wouldn't print and the owners came in right away to help. Awesome service! :)Carin S. | First Impressions
El cliente no dejó un comentario.Tyler T. | Overall Experience
Too easy. Would recommend and nice priceTanner H. | First Impressions
Love the previous owner and staff. Always friendly and helpful. Problem came when I went to move out. Gave a 30 day notice and it was never recorded in my account like I asked so new ownership was not aware. Not my problem!!Amy R. | Overall Experience
El cliente no dejó un comentario.Daphne G. | Overall Experience
El cliente no dejó un comentario.Nathaniel D. | First Impressions
The new management is great, friendly and helpfulJoe F. | First Impressions
Thank you for having a CLEAN storage. Very friendly staff too!MIKE L. | Overall Experience
El cliente no dejó un comentario.jeff l. | Overall Experience
All went well with no problems. Thank you.Steve P. | Overall Experience
la verdad yo estoy muy contenta con el servicio de la compañía de U-Haul Muy atentos y amablesAdriana L. | First Impressions
El cliente no dejó un comentario.Chris S. | Overall Experience
El cliente no dejó un comentario.Patrick S. | Overall Experience
Very clean and secure facility in a great locationTeague F. | First Impressions
El cliente no dejó un comentario.Tori R. | Overall Experience
El cliente no dejó un comentario.Clayton Z. | Overall Experience
El cliente no dejó un comentario.Juanita S. | Overall Experience
El cliente no dejó un comentario.Patrick S. | First Impressions
The process was easy, and the staff was friendly and very helpful.Angelo M. | First Impressions
El cliente no dejó un comentario.Crystel B. | First Impressions
Access cards are kind of a p.i.t.a. Would prefer keypad or iPhone accessEric J. | First Impressions
El cliente no dejó un comentario.Jack S. | First Impressions
We were threatened by the on-site manager who ran out into the parking lot claiming we were looking into his window when all we were doing was returning to our car after we secured a unit from the employee inside. I guess he doesn't even work there according to the employee. Guy who threatened us seemed paranoid or on drugs as we definitely were not looking in his windows , we had no clue it was even a residence! I almost cancelled even keeping the unit because of his physical appearance and threats. Not someone I would have represent your company but then again he doesn't even work there at that facility. What a liability and hopefully all this is considered if the choice to keep such a person as an employee.James G. | First Impressions
Very nice and clean facility. Great prices and nice, wide driveways to drive our 26' truck through.Theresa S. | First Impressions
The staff and facilities at UHaul Storage on S Gilbert Rd were great! I spoke with Todd over the phone, and also, he was my in-person assistant. He was super helpful and professional. I could not have had a better experience with Todd and the staff. I felt informed and equipped with all the tools and information to maintain my climate controlled storage unit, and the facility was very clean and accessibleStephen W. | First Impressions
El cliente no dejó un comentario.Phillip B. | First Impressions
El cliente no dejó un comentario.Tremel W. | First Impressions
El cliente no dejó un comentario.Tori R. | First Impressions
El cliente no dejó un comentario.Alene N. | First Impressions
My reservations had been cancelled, due to the order .But Shawn was able to accommodate us with what we needed. AND being from out of state WITH a truck load...THAT was helpful!!!! Thanks Shawn!!!Alfonso R. | First Impressions
El cliente no dejó un comentario.Julia W. | First Impressions
El cliente no dejó un comentario.Jason T. | First Impressions
Friendly service and clean, well maintained unitsLaura D. | First Impressions
El cliente no dejó un comentario.Medora S. | First Impressions
My reservation was for the 1st of march and I was delayed till the 3rd of march. When I arrived, my reservation had been canceled. No notification or phone call to ask if I was still coming. Nothing!!! Fortunately, they were able to find me another unit. I was also not told that my truck and transport could not be dropped off at that location. Poor communications. Need better customer service.Greg N. | First Impressions
Very nice facility. Great help from the staffRandolph A. | First Impressions
Knowledgeable helpVictor C. | First Impressions
Offered me a good deal and the drive up facility is very convenient for me.Steve P. | First Impressions
Rodney and staff at the Hayden/scottsdale store were wonderful! Very responsive, friendly helpful, got me the best deal for what I needed and made the process very easy and stress free.Cathy R. | First Impressions
Easy friendly cleanSheri W. | First Impressions
Very friendly , Very HelpfulKevin C. | First Impressions
Very helpful in helping me select just the right size of storage unit. Extremely helpful in giving me the variety of options to better make my move easier. GraciasJonathon H. | First Impressions
Friendly staff, great customer service, very clean facilityPamela K. | First Impressions
Gave answers to every question I had and was very clear on everything.Jacob W. | First Impressions
Todd did a great job of checking me in. He was very helpful, knowledgeable and friendly. He answered all of my concerns and got me as close to the elevator as possible. Great job, Todd! JoeJoe A. | First Impressions
Very friendly and knowledgeable about products.Gail D. | First Impressions
Todd was very friendly, courteous, knowledgeable and helpful. Very happy and pleased.Cindy P. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!