Customer Reviews for U-Haul Moving & Storage of Gilbert

1,103 comentarios

2557 S Gilbert Rd   Gilbert, AZ 85295
(On South Gilbert RD / Williams Field Rd)

(480) 539-4340

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 539-4340

2557 S Gilbert Rd
Gilbert, AZ 85295
(On South Gilbert RD / Williams Field Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service with everyone at this location!

Thomas S.  |  Overall Experience 
Clasificación:
3.0

Staff member was coughing/not wearing a mask but very friendly.

Ebony G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Deitre C.  |  First Impressions 
Clasificación:
5.0

Uhaul is always there for me when I need them

Joseph C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joy Q.  |  Overall Experience 
Clasificación:
2.0

The office was understaffed and the only e.ployee that was there was new and clearly not trained enough to be running it himself.

Bruce S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Fred C.  |  Overall Experience 
Clasificación:
5.0

Kelly was very friendly and easy to talk to, explained all the details offered extras and made me feel at ease Thank you very much.

Felix C.  |  First Impressions 
Clasificación:
5.0

Very helpful, friendly, and courteous. It came in handy relocating here from Florida. Gracias

David A.  |  First Impressions 
Clasificación:
5.0

Never had to worry about my belongings! Would definitely return to this site if I ever need to store items again!

Tonja J.  |  Overall Experience 
Clasificación:
4.0

Both places were helpful and knowledgeable. Doug and Kelly Mathis were friendly, helpful, personable. Really enjoy working with them and confident our stuff will be secure.

Debra W.  |  First Impressions 
Clasificación:
5.0

Erin was so helpful and accommodating!!

Holly P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jules D.  |  First Impressions 
Clasificación:
5.0

Wanted a 2nd unit where I already had a unit, but none were available :-(

Elizabeth D.  |  Online Move In 
Clasificación:
4.0

This u haul was wonderful from day one. Helpful, friendly, and very professional. I would recommend this site to anyone needing a storage solution. Thank you Kelly and staff!

Catherine L.  |  Overall Experience 
Clasificación:
5.0

The staff here is so friendly and helpful! They made sure I had all the moving supplies I needed as even helped load them in my vehicle! ¡Gracias de nuevo!

Adam A.  |  Overall Experience 
Clasificación:
4.0

There was one female staff kinda raised her voice at me when I needed some inquiry about a dolly and a box at the front disk. It's maybe she doesn't know that I am one of the renters renting the place but when she finds out. Her voice and her attitude change in a different tone. I hope next time wether your a customer or not. Try to smile and be nice to others. But overall I gave a 4.5 star for all the services I got.

Ronnie G.  |  Overall Experience 
Clasificación:
5.0

Like visiting family

Judith S.  |  First Impressions 
Clasificación:
5.0

Had a tiny little glitch with reserving a storage unit but the managers went above and beyond to turning the negative experience a great one. Thank you so much.

Katrina V.  |  Online Move In 
Clasificación:
5.0

The staff at this location is always so nice and friendly.

Glen P.  |  First Impressions 
Clasificación:
4.0

I am happy with the facility & staff, but do not understand why I had to start my move in on Aug 16th. When I made a reservation in July I put Aug 19 as my move in date. On Monday the 16th I received an email stating if I did not start paying and move in right then I would not have a storage unit. I paid for 3 days of storage while I traveled to AZ. Also, I was charged for the "free" lock. Kinda shady if you ask me, So my free month of storage is 3 days shorter,

Fred C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitch A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander S.  |  First Impressions 
Clasificación:
5.0

Thank you for the patience, kindness and all the help!!!!

Meredith H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan V.  |  Online Move In 
Clasificación:
5.0

I recently moved into the area and this facility even though a little bit more expensive is very convenient and it works for what I need. As I downsize and go through my belongings I will be looking for a smaller unit as time goes by but it is very cool that this storage facility is so close by I can utilize the storage so much better than the one I had what is farther away

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rochelle W.  |  First Impressions 
Clasificación:
5.0

Absolute world class service. I'm so happy I chose this location for my storage needs!

Loren T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

George R.  |  First Impressions 
Clasificación:
5.0

Staff was wonderful. When we arrived we discovered the storage garage we'd selected was going to be too small so they substituted a larger one quickly with no issues.

Cindy S.  |  First Impressions 
Clasificación:
5.0

I'm early in the process, but am very favorably impressed.

Bill S.  |  First Impressions 
Clasificación:
5.0

Super friendly staff. There was a tech issue with my contract where it wouldn't print and the owners came in right away to help. Awesome service! :)

Carin S.  |  First Impressions 
Clasificación:
5.0

Too easy. Would recommend and nice price

Tanner H.  |  First Impressions 
Clasificación:
5.0

The new management is great, friendly and helpful

Joe F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystel B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack S.  |  First Impressions 
Clasificación:
5.0

Very nice and clean facility. Great prices and nice, wide driveways to drive our 26' truck through.

Theresa S.  |  First Impressions 
Clasificación:
5.0

The staff and facilities at UHaul Storage on S Gilbert Rd were great! I spoke with Todd over the phone, and also, he was my in-person assistant. He was super helpful and professional. I could not have had a better experience with Todd and the staff. I felt informed and equipped with all the tools and information to maintain my climate controlled storage unit, and the facility was very clean and accessible

Stephen W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alene N.  |  First Impressions 
Clasificación:
5.0

My reservations had been cancelled, due to the order .But Shawn was able to accommodate us with what we needed. AND being from out of state WITH a truck load...THAT was helpful!!!! Thanks Shawn!!!

Alfonso R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T.  |  First Impressions 
Clasificación:
5.0

Friendly service and clean, well maintained units

Laura D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Medora S.  |  First Impressions 
Clasificación:
3.0

My reservation was for the 1st of march and I was delayed till the 3rd of march. When I arrived, my reservation had been canceled. No notification or phone call to ask if I was still coming. Nothing!!! Fortunately, they were able to find me another unit. I was also not told that my truck and transport could not be dropped off at that location. Poor communications. Need better customer service.

Greg N.  |  First Impressions 
Clasificación:
5.0

Rodney and staff at the Hayden/scottsdale store were wonderful! Very responsive, friendly helpful, got me the best deal for what I needed and made the process very easy and stress free.

Cathy R.  |  First Impressions 
Clasificación:
5.0

Easy friendly clean

Sheri W.  |  First Impressions 
Clasificación:
5.0

Very friendly , Very Helpful

Kevin C.  |  First Impressions 
Clasificación:
5.0

Very helpful in helping me select just the right size of storage unit. Extremely helpful in giving me the variety of options to better make my move easier. Gracias

Jonathon H.  |  First Impressions 
Clasificación:
5.0

Friendly staff, great customer service, very clean facility

Pamela K.  |  First Impressions 
Clasificación:
5.0

Gave answers to every question I had and was very clear on everything.

Jacob W.  |  First Impressions 
Clasificación:
5.0

Todd was very friendly, courteous, knowledgeable and helpful. Very happy and pleased.

Cindy P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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