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wilfredo A.Customer Reviews for U-Haul Moving & Storage of Four Corners
Testimonials From Recent Customers
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The pickup truck I rented reeked of cigarette smell and did not look to be wiped down (sand on dash, fingerprints on screen, splash of liquid on door). I advised the guy I returned the truck to about these issues - he acknowledged me and a couple minutes later I saw the truck being returned to its parking spot, presumably to be re-rented. Not sure it had been cleaned and I can't imagine the smell would have been removed in that timeframe. The facility overall is excellent, clean and typically has a wide availability of rental vehicles. The trucks I've rented prior to this one have been clean and smelled fine. This may be a one-off exception, but nonetheless wasn't a great rental experience this time around.
SHAUN M.The truck I rented was BADLY out of alignment, the A/C barely functioned, and it also had a headlight out. I'd say that Uhaul is a typical American company, operating well below safety standards and neglecting required maintenance in order to extract the most profit for bloated shareholders. Given the choice, I would not use Uhaul again. The location was fine, but the company is pure shit. I look forward to the day that people wake up and start sending greedy corporate assholes to the guillotine.
JOHN B.Quite amazed at the service here. Wish I knew his name but I'm from Canada and have had bad experiences with uhaul. Staff here were very helpful and pleasant. Appreciated it after a long hot day of moving.
TIMOTHY H.Awesome employees and quick and easy service !
Melissa R.Cody and the only older lady customer service is exceptional. They are always warm and polite.
Annette D.Easiest business transaction I have had in awhile...very friendly and efficient.
Craig S.Great fantastic help courteous good people
vincent n. | Overall ExperienceThe associate was very helpful and friendly.
Dale L.Facility and Employees are yop notch. The truck was not. Left over trash and items from previous renters. Transmission ran extremely hot, shifted very hard up and down and leaked fluids when parked.
Louis E.A gentleman with the last name Dawson helped me. Incredible communication and customer service skills. Best I have seen by a Uhual representative. The truck was located in a tight space to move out, only 12-18 inches to the next truck with a small turning radius. The truck was good overall but it did have a service engine soon light on, as well as the brakes need to be seen to.
Chris F.Gentleman at equipment return was very kind and helpful. I believe his name was Cody.
Patrick W.The truck was a terrible ride. It had no power or pick up. It was a terrible uncomfortable ride for a one-way. I rented a truck before and it was better than this one.
Angela R.Customer service was great. Personnel was quick and efficient. Equipment was clean and facilities are new snd clean
DIANA C.Great customer service and equipment was in good shape
Christine B.Very friendly people. From the manager to the staffs. I would recommend this place. I will use this storage place again. Thank You guys.
Marie S. | Overall ExperienceCody explained everything and we were on our way quickly.
Steve M.The team at this location is A+. Very welcoming at checkin and helpful with loading covered trailer to our vehicle. Dropoff was smooth and we were in our way home quickly. ¡Gracias!
PAULA J.Great customer service and everything was good! ¡Gracias!
MARC A.All personnel at this location have always been so kind and helpful.
vicki D.They changed through the system the drop off location 3 times. Horrible no organization, there is a disconnection between the system and locations. Yo
Aldomar V.Dennis a worker. Took care of me. He made sure i could do the job i wanted to do.Fast an easy. Thank you Dennis great job. Will be back. .
CARMEN J.There customers service was excellent.
Eneida P. | Overall ExperienceThe muffler needs to be replaced. Very loud
Stephen P.I was charged $103 over what my online quote was and nobody could explain what the additional charges were. That was my only complaint. Of course it was crunch time so I did not have time to look into it further. I just had to pay it.
Trevor M.Use this location frequently. Consistent excellent service.
David R.Excellent service!
JUAN L.I returned the truck. A woman inside just said "your all set". I asked if she wanted to review the truck "nope". I said you don't need anything from me? "Nope". I get my bill later that day for over 200 dollars. She changed me a 47 dollar gas refill bill. I filled the truck to exactly where it was when I picked it up. I had a 20 foot truck one night local use. I won't use this location again.
Christopher C.Best most organized U-Haul location I've ever been to. These people are super friendly and really have their stuff together.
David D.Cody was awesome! Great customer service.
Maria E.Dennis was very informative,and professonal
Ronald S.Not customer friendly. They couldn't find keys to the truck we wanted.
richard F.The first truck I had a check engine light on is dying out I had to request another truck and that one was dirty in the steering was off-line meant
Paulette C.The install was done as stated and on time. Very convenient.
TIMOTHY M.Cody was absolutely amazing and handled everything in a timely manner while being very personable and courteous!
Joseph M.Owner takes pride in his business and it shows. I like dealing with professional people. Tyler, and everyone else I dealt with were very helpful.
thomas k. | First ImpressionsThis is my third time renting or returning to this location each and every time the staff was extremely professional On this particular visit it's important to note that Cody went above and beyond the call of duty to assist me and made sure that my rental went smoothly additionally those in charge at Uhaul should take great pride in knowing that they have such a caring and considerate staff that reflects highly up on this location and The entire Uhaul organization
anthony J.When I picked up the UHAUL the front desk people were nice but not very explanatory. They left out details and didn't ask if I had questions. The person handed me the keys and pointed me in the direction of the truck but didn't explain any further so I had to have another UHAUL worker show me where to go. It was an okay experience-I would definitely say communication especially if it's someone's first time using UHAUL. Now when I dropped off the UHAUL I did have an unpleasant experience. I showed up at 6:50, which I understand is 10 mins before this location closes, but I wasn't given instruction for bringing it back except for the directions on the keys and the stop sign. So when I got out of the uhaul, a worker was there and vaguely told us “just turn it off and leave the keys in the drop box†but I had parked at the stop sign in the middle of the way and when we asked her questions she was already gone. We tried to go inside but no one was there. Then another UHAUL worker-I believe maybe maintenance-said “oh I'll take those for you!†And took the keys out of my hand and dropped them in the box kind of with no explanation. Personally never having used UHAUL before I was uncomfortable just leaving the uhaul there in the middle of the parking lot and not having any directions on what to do. But I did fill out the online drop off paperwork that it read on the stop sign. Personally I just think communication could be better!
Hannah M.This is not the location I returned it to
CHRISTINA A.Four Corners U-Haul was best U-Haul experience I have ever had. I rented trailers and storage unit over several month period. Staff was awesome-from the owner on down. I never had a negative experience with Four Corners. They're the model of what U-Haul facility should be.
Chad O. | Overall ExperienceLocks should be free when purchasing a storage. Too expensive and could not bring your own. Storage was not well cleaned as I expected. Too much dust and a/c was not cool on 2nd floor. Staff very nice. Thanks
MARITZA D. | Overall ExperienceCody was extremely helpful and made renting a unit very easy!
Christina L. | First ImpressionsUhaul service is very convenient and reliable. Great service.
Nereida V. | First ImpressionsManager and Staff were very professional, helpful and courteous. Thank you for all your help.
Robin M.Ninguno
David W.Great experience quick & easy
Cynthia M.super clean and safe, terrific staff, thanks
LAURENCE N. | Overall ExperienceLa antencion de la joven fue excelente Gracias por su ayuda
Dani D.The exhaust system was making a loud noise the cleaning is fine. A grate customer service!
Rose R.Everything is perfect and profesional
alina F.Everything was great, except when I got in the truck I wiped down the steering wheel, seatbelt, door handle, radio and my rag was very dirty.
Nicholas T.Appreciated the outstanding customer service! Plus a generous military discount makes UHaul my choice for storage and utility rentals!
John H.This is an excellent location I have used several times to rent moving trucks. The staff are pleasant and kind and the transactions always run smoothly.
Kimberly P.We had a really positive experience with the manager on a previous visit so I knew when it was time to get another uhaul to go back because I would receive incredible service And I was not disappointed! All of the staff is wonderful and I love this uhaul
martha P.Thank you, Tyler, and all your staff! Very good experience with you all this summer. Thank you for all the help!
Alton F. | Overall ExperienceOnly thing my Ac wasn't working and it was raining.. Good thing is was a short run i had to make..
ROGERS C.The 24/7 option was a complete waste of time. I arrived at the location with the expectation that I would NOT have taken 45 minutes to get my truck. I was under the impression that it was set up and I was merely picking up the key, ALL of the tasks could have been set up BEFORE I arrived; NOT at point of pick up in a dark parking lot. NEVER AGAIN.
Owen F.Everything went smoothly...
Rene C.Tyler and his crew were awesome! I have rented from there multiple times, and they are always very professional. The car trailer was in great shape, and worked flawlessly.
DUSTIN H.The lady that assisted me at the Irlo Bronson Memorial H Kissimmee location on Sunday was extremely accommodating, knowledgeable and professional. Purely as a result of the interaction I had with her I would use the company again for my moving needs.
Kyle T. | First ImpressionsPlace I was supposed to take it would not accept it. Had to go to another location that was out of the way. That was frustrating.
Charles H.Extraordinario servicio al cliente
LYDIA B.Offer better customer service, greeting the customer is important, the two women on the register were not polite at all, I even asked how her day was going and she didn't even responded. Overall the rental went smooth and I got the trailer I needed
Josefa K.Wonderful staff and location
WILLIAM R.When I pulled in to return the trailer, the service gentleman was already unhooking the trailer before I got out of my truck. He was very nice and said he would send me a receipt via text message. Great service.
John H.The service i received at the u-haul of four corners located in 8546 w irlo broson memorial was outstanding, they were very polite and helpful, i was driving around to find a storage and coming from Orlando they did whatever it was possible to help me, Tyler was very helpful so as Denis, Denis who was my associate was very polite and helped me a lot excellent service , he gave me all the alternatives possibles, also the waiting time was fast, no rush, the facility looks clean and spacious and i received good feedback from them, i will recommend this u-haul 100%.
EDGARD R. | First ImpressionsI was given a truck with a tank that was shy under 1/4 full. I agreed to filling up with what I used but without given a full tank to start with to make it easier...i got ripped off by getting charged with a fill up fee with an ADDITIONAL fee per gallon to fill up the "missing gas" gauge that was already incredibly difficult to read when I did fill it up before I turned it in. What should of been money I was getting back for being under my expected route...I was charged over 100 more than I was expecting. I am very upset with seeing that charge. I DID pump my gas up and with a spotty gauge meter reader that showed me where it was when I got it and left it there when I filled it up....no happy with a simple end and drop off.
Taylor G.The staff and management were extremely helpful and understanding to my situation and did everything to help me....
Kevin M.Cody gave great customer service. He was quick and efficient. Greatly appreciated!
Loni H.Great service!!
David B.This was NOT our scheduled location. The scheduled location was not convenient. So I tried to change it and was not allowed. When we arrived at the schedule location, they did not have room and we were sent back to a location we had passed on our way to the scheduled site. This was VERY frustrating and NOT professional. We would have been penalized for going to am unscheduled site but you could refuse us at that site with no recompense. Hmmmmmm not right
DOUGLAS M.Kathleen was awesome just when all other uhaul locations turned us away for dropping off our 26 footer she kindly excepted our truck and said oh no worries im sure moving was hard work for you guys si hey no problem....i was relieved....thank you
AUDREY C.Better service
Ernestina J.The customer service was excellent. Don't change a thing.
SANTOS T.General Manager Tyler Isbell has an excellent customer service. This guy has an excellent personality. I would recommend this place to everyone.
Marie S. | First ImpressionsVery easy to rent and use. Thank you
Robert B. | First ImpressionsAll the workers r great helpful & friendly!! Thank u!
Joseph M. | First ImpressionsThe facility was very clean and very easy to get to also the staff was very friendly and I would highly recommend this location
Marilyn S. | First ImpressionsI have to make a special comment on the general manager Tyler Isbell. He was incredible from the day I arrived to the day I left. He made it a point to know my name. I never kept anything in storage before. I was walked through the process and helped along the way.
Ulric G. | Overall ExperienceThe manager is excellent along with all the staff!
Diane C. | Overall ExperienceVery happy, friendly people, no problems at all,thank You
wendy d. | Overall ExperienceFirst time renting a self storage and the last that checked me out made it so easy. I'm going through it financially and she gave my first month free just had to post for a lock I love it there and would recommend for anyone that needs a storage that's safe and clean. Best security around
Joey L. | First ImpressionsOf corse location is important but, this particular site has the most helpful, friendly and knowledgeable staff you could ask for. The grounds and units are well managed and very clean with a high sense of security. From check in to check out they made it so easy.
Darrick C. | Overall ExperienceMy name is spelled wrong in the system, my name is Tobias Christian
Tobias C. | First ImpressionsFrom the minute I walked in, everyone was very helpful and attentive. They didn't have the size I needed but called as soon as it came available. You don't get that kind of communication and commitment these days... refreshing!
LONNIE S. | First ImpressionsYour business takes advantage of the disabled and the weak. You should be ashamed-if not of your own ignorance, then the ignorance of those you work for.
Jason P. | First ImpressionsWe had made a reservation online for 1 10x10 unit and when we arrived, there were none available. Kathy offered 2, 5x10 units and explained how they had different doors with the set-up inside the facility. Kathy is a true assets to your company with her level of knowledge, professionalism and customer service. We even had a lovely conversation about favorite local restaurant. Our unit we moved into was clean and the directions from Kathy were clear from the example on her keypad. Thank you for a great experience!! Lynn & Todd
STEWART S. | First ImpressionsThe gentleman who answered the phone made the checkout process super easy. Kudos to him!!
KRYSTLE C. | Overall ExperienceThe staff went above and beyond to accommodate me with what I needed as far as space was concerned. While I was unloading into my unit(s), staff would periodicity check to see if I had any questions. The grounds are clean, well kept and secure. They also provide carts which is a big help. 10 stars for the staff!
Darrick C. | First ImpressionsCody was very professional and did a Great job taking care of our needs.
michael s. | First ImpressionsCathy & Tyler were awesome! Storage size was clean, easy to access and process was handled professionally.
Kenneth P. | Overall ExperienceThis is my 2nd experience at this facility,l have been to many across the country and this facility is hands down the best experience I’ve had, the staff was awesome from the lady up front from NY, Tyler was very helpful and the GM was awesome as well ,would recommend anyone coming to the Kissimmee area to visit these nice and helpful people.
Lucas M. | First ImpressionsStaff was proficient, out going and professional. Facility was spotless and well maintained
RICHARD D. | First ImpressionsThere was a garbage can collecting water from ceiling. Hopefully a temporarily problem
Nancy S. | First ImpressionsTHE STAFF (both ladies at counter) WAS EXCELLENT AND VERY HELPFUL!! They saw i was not doing good and went out of there way to help me!! THANK U!! NOT HAPPY WITH THE 1 800 GO - U - HAUL VERY RUDE NO COMMUNICATION SKILLS OR KNOWLEDGE!!
Joseph M. | First ImpressionsAwesome!!!!!
maria d. | Overall ExperienceAll staff at the Four Corners location are AWESOME! Everything is handled fast and with the attitude if you need anything else let us know. We recommend this location to family and friends daily. At this location we rented trucks, trailers and also had a hitch installed on our truck and recommended my brother get a hitch and rent a trailer for his Harley. Best customer service! Tyler and Cathy really care and do a fantastic job for us each time we rent and now store our stuff for my daughter's move to College. Thank you all at Four Corners Fl UHaul. The Pavlat Family
Kenneth P. | First ImpressionsStaff was very nice & helpful. They even have free dollies & carts to aid with moving! Clean, well maintained facility. Highly recommend.
Daphne K. | First ImpressionsThe staff were amazing and very helpful! I would highly recommend this location! They went above and beyond to answer all my questions and help me get into the right size storage units.
WILLIAM R. | First ImpressionsBest ever experience! I'd do it again in a heart beat. Tyler was great. Very personable and professional. Great staff, really reflects leadership. Thank you UHaul!!!! You took care of me well. Dave P
David P. | Overall ExperienceI was ine of your first renters when you opened and to my surprise Tyler was fantastic and kathy the reason i say suprise i am from Chicago and have numerous bad experiences in florida but your experience made me a believer in uhaul and i will use uhaul in future thank you again vinnyb ps vinnybshow.com
Vinny B. | Overall ExperienceThis location is the best that I have seen until now. I give it 10 stars over 5.
Sandra B. | Overall ExperienceGreat customer service by all employees and manager
MICHAEL M. | Overall ExperienceNo complaints. Their log-in system is a little confusing but we managed. The staff was very accommodating.
Cheryl C. | Overall ExperienceHaven’t moved in yet, but I will soon.
Jada A. | First ImpressionsI visited the location in question in advance. I was curious about whether or not the facility could accommodate pallet deliveries. I was told that wouldn't be an issue. When I went back to check on the unit and lock it up after doing the online check-in, it wasn't ready (still closed with the U-Haul tag), and it was two units, not one large one like I was also told would be prepared.
Jared B. | Online Move InStaff is always pleasant and accommodating.
Meisha C. | First ImpressionsKathy is excellent
Robert S. | First ImpressionsGreat group of people
CARLTON B. | First ImpressionsLB was very knowledgeable and helpful 👍
Patrick M. | First ImpressionsThe storage rooms were nice and well-maintened, but the parking situation was pretty stressful every time we went. There were only one or two open parking spots (sometimes none at all) near the storage doors when we went, because so many of the other spots were taken up by excess Uhaul equipment.
Sharleen C. | Overall ExperienceGreat experience and staff was very helpful and accommodating. Would definitely recommend this facility to anyone needing storage and uhaul services.
MICHAEL M. | Overall ExperienceFirst class thank you
Bodo W. | Overall ExperienceExcellent customer service. I reserved online, walked in and the process was fast and easy.
Maria M. | First ImpressionsExcellent staff - always willing to help! We were very pleased and would use their services again if needed. Highly recommend!
Lori L. | Overall ExperienceThe team was able to facilitate my storage needs as it was a last minute decision to use the storage option.
Alex C. | First ImpressionsEveryone we worked with was pleasant and professional. Very helpful.
Becky G. | Overall ExperienceGirls working here are excellent!
christy t. | First ImpressionsThe young lady I worked with was great she informed me so well of everything!
wendy d. | First ImpressionsGreat service and stafff
MICHEL G. | First ImpressionsThe only thing I didn’t like was I had to buy a specific lock for my unit.
BRIAN B. | First ImpressionsExcelente en todos los sentidos!
Juneta J. | Overall ExperiencePerson that signed me up for the unit was very nice and helpful.
Meisha C. | First ImpressionsVery seamless transaction - this location is very customer focused
Lewis D. | Overall ExperienceThis is the best run facility in U-Haul I have used.
Nelson S. | Overall Experiencetyler is the most polite and helpfull person
jannis k. | First ImpressionsWe’d have a trouble to access the storage building, you can access the building on 2 ways code or card , none of them work, and we notice another person had the same problem, that’s why I gave them 4 stars , besides that great place to store , good location, excellent customer service, and great prices!!
Juan K. | First ImpressionsAmazing woman working on the day i came in. So pleasant and nice and also professional and knowledgeable. 5/5 for the great staff alone.
Michael B. | First ImpressionsIt would have been great had a family not emptied their entire storage contents into the hall and blocked access to our unit.That was a bad experience.They gave no room for us and were not social distancing/wearing masks which made us uneasy.Other than that I have no complaints.
Charles S. | First ImpressionsEstoy esperando mi mudanza, pero ya visité la bodega y guardé unas pocas cosas. Se ve muy limpio y bien mantenido.
Sandra B. | First ImpressionsFantastic service well experienced help. Quality is excellent staff is excellent . I would definitely recommend uhaul business and storage to friends and family.
Lenore R. | First ImpressionsI had trouble getting in at first, because I did not know I had to verify and sign in at two different boxes. Overall the move in was easy and loved the back in unload area. Plenty of carts and facility was very clean!
Jennifer R. | Online Move InGreat staff. Great location and very clean. Overall great experience.
alex q. | First ImpressionsThe ladies that work in this facility are very nice and know what they are doing , it was great to interact with them.
Luis E R. | First ImpressionsKathy was a big help in getting us set up with a storage unit!
Dave D. | First ImpressionsGreat facility. Very clean, spacious and easy access. Price was right and staff outstanding. Will definitely use again if needed.
David P. | First ImpressionsVery friendly and welcoming.
shelly s. | First ImpressionsGreat Customer service and very clean facility
Gabriel R. | First ImpressionsThe alarm system is a piece of garbage!!! WTF- Why in the world you one type of alarm on the left side and another on the right??? Have one alarm!!! My code didnt work!!! My card didnt work!!! My unit still had a lock on it and the alarm was on when I went to use it!! The idiot working at the front didnt explain this so when I went to go into the building the alarm went off!! The same idiot at the counter told me the hours were 5am - 10 pm...... apparently they are only until 8 pm.....so i just loaded up and drove all the way over only to have the alarm go off and I couldnt unload!!! Now i have to unload everything because its going to rain, re-load it in the morning, and drive back over again!! Stupid system!!! Stupid hours!!! Stupid employee!!!
Greg C. | First Impressions4 TIMES BETTER THAN OUR LOCAL STORAGE,BETTER THAN OUR LOCAL UHAUL. WILL USE AGAIN& RECOMEND!!
Kenneth D. | First ImpressionsCathy was very patient with me and went out of her way to exceed my expectation.
Oak Hills Financial G. | First ImpressionsThe staff was extremely helpful
Vaughn M. | First ImpressionsThe faculty was clean and the staff was extremely helpful.
Angela H. | First ImpressionsMuchas gracias porque me atendieron muy cordialmente y me explicaron muy ampliamente el procedimiento para mi storage. La Sra. que me atendio es muy atenta y se esmera en dar un exelente servicio .
Ruth Q. | First ImpressionsEasy, no problems
Otto A. | First ImpressionsThanks for everything including the help with our corroded hitch pin lock. Above and beyond the call of duty!
Lee H. | First ImpressionsThe Manager, Tyler, was very helpful in accommodating what I wanted. The service was excellent.
Chun L. | First ImpressionsGreat team and service, Tyler is obviousy doing an exceptional job!
Amy D. | First ImpressionsI rented a trailer to move some of my belongings to storage. The Staff, specifically Kathy and Tyler, were most helpful. I could not ask for a better experience!
Tom n. | First ImpressionsTyler is an excellent general manager. Knows the business and his location. Helpful and knowledgeable. Gracias
micheal b. | First ImpressionsExcellent customer service. The staff was very nice and happy to help.
Maria C. | First ImpressionsI went in to the U-Haul depot asking about storage, room sizes and rates. Tyler gave me all the info. he was very helpful and courteous, a credit to the company!
paul n. | First ImpressionsThank you for making this experience so easy and also listening to our concerns and wants and accommodating
Vinny B. | First Impressions