Comentarios de los clientes para U-Haul Moving & Storage of Four Corners

tyler is the most polite and helpfull person

Assure that you have smaller trucks available for virtual drop offs

Great sales person!!!

Tyler and the rest of the staff were so nice and helpful!

Van needed oil changed and the right front tire pressure was low at 47.

Absolutely amazing guys. Easy, no issue.

The truck was clean for the most part. There was something spilled on the Driverside floorboard, chips and napkins between the seats.

All is well no improvement at this time is necessary. Very smooth overall experience.

We’d have a trouble to access the storage building, you can access the building on 2 ways code or card , none of them work, and we notice another person had the same problem, that’s why I gave them 4 stars , besides that great place to store , good location, excellent customer service, and great prices!!

quick and easy transaction

We had to redo our reservation because our closing was push back. The guy on the phone. Maybe Ty? Was awesome! He was so sweet no issue he said he could reschedule it, but as we didn't have a new date he gave a no worries and canceled it for us. Very above and beyond for service. Got our new date, and we went to pick it up. The girl was very short borderline rude. We tried to buy something else in addition to the reservation and she looked as us like what am I suppose to do with that? Very awkward. We could tell the guy two people in front of us was being difficult, but us being excited to move walked up and said good morning and was giving a look of what do you want? We also got a dolly for a washer we were moving for the first time and as we had no idea what to look for when we “inspected it” we found out after trying to use it that it was indeed broken. We assumed the guilt though as we knew we were suppose to check it before taking it, and the same girl was at the desk when we went drop it off we didn't want to bother her further. She took the keys and we finished her interaction with her. There is actually a very sweet couple a few lights down we rented a truck from them before. We will go the extra 5 minutes and use them instead in the future.

They were very accommodating and helped me great deal.

Van windshield inside was so dirty that the sun shining on it made it a driving issue. Looks like it hasnt been cleaned since it was new. Had dirt and gos suction marks all over

The employees are great and friendly. They help me many times when I ran behind, and the customer service was great from the manager to the employees. Great place to rent I recommend it 100%

Excellent service. Excellent staff. Tyler was like a brother to me. Thank you for the exceptional service. I will never book with any other company!!!!!

Customer service was lacking when dropping off the truck.

Nothing it's find

Perfect experience from beginning to end. Highly recommend this location. Knowledgeable and friendly staff!

We drove up to drop our trailer off...it was a HUGE U-Haul place. Probably the biggest we've been to. First Class! HOWEVER...when you have a place this large...and you put only ONE person there to help customers. That is not good business on U-Hauls part. AND TO TOP IT OFF - IT WAS A PREGNANT WOMEN!! We felt SOOOO sorry for her. She was absolutely the best!! She was incredible!!! But really...you don't have 2 people there to help a returning customers????? We felt so sorry for her, being pregnant.....we personally did the taking off the trailer off the hitch so she - being pregnant - would not jeopardize her baby by lifting something that heavy. YOU CAN DO BETTER THAN THAT U-HAUL!!! Take care of your employees!!!

Nothing at this store. Call center can learn to NOT upgrade to a trailer the car can't pull and waste another day and the help you arranged

The inside of the truck had not been cleaned. There were water bottles and other trash left over from the previous user.

Newer location, nicer neighborhood but only one employee was outstanding. Andrew, the young man who worked outside to check in the equipment was absolutely wonderful

My only issue was that the key didn't open the drivers door. Something wrong with the lock. But really that was such a minuscule thing. Location was convenient, clean and the whole process was simple.

Truck had not been sanitized I had my own wipes and when I wiped down the steering wheel etc they were black

Guy running the store was very knowledgeable and helpful. He was courteous and worked quickly so I could get on my way. I will definitely be back. Thanks!

Amazing woman working on the day i came in. So pleasant and nice and also professional and knowledgeable. 5/5 for the great staff alone.

Out of all the other storage units out there, I have never had a problem with Uhaul itself. I've used Uhaul for many years when I was in need of moving and storage. You guys never have hidden fees, your prices are worth the units. I return as a customer because no one else treats customers like Uhaul does. Friendly, honest, and accessible. I will always recommend Uhaul over your competitors. Though I've tried to contact others, I've had very poor customer service from Public Storage, Neighborhood Storage, and my most favorite of the poor customer service was CubeSmart. You will forever have my vote on Uhaul.

Live close by.kathleen was great very helpful!!! And friendly..

Very well run operation; would use again.

Just amazing all around

Customer service was outstanding and helpful

Everyone at this location is friendly and helpful. We've needed a truck 3 times recently and always returned here. This time we needed to extend our rental time, twice, and everyone involved was very understanding and patient, and took care of our needs right away. Highly recommended!!

It would have been great had a family not emptied their entire storage contents into the hall and blocked access to our unit.That was a bad experience.They gave no room for us and were not social distancing/wearing masks which made us uneasy.Other than that I have no complaints.

Everything was great and went smoothly, again! We will be back in a couple days for one more truck. I do wish that the mobile return system had a place to leave a comment. Sometimes the yes/no questions would benefit from a little explanation. All in all, it's easy and fast, and I love being able to return the truck after hours, with just my phone. Thanks for the great service!

I'm disappointed with Uhaul as I was charged a late fee when my credit card had more than enough money in the account and when I called to ask for the refund the operator put me on hold as she was transferring to a supervisor and I was on hold for over 25minutes!! Outrageous and very disappointing

Employees where friendly and helpful. Equipment was ready when I arrived. Hook up was fast but done very safely. I am very satisfied with the equipment and all personnel. Great job done. Thanks

Estoy esperando mi mudanza, pero ya visité la bodega y guardé unas pocas cosas. Se ve muy limpio y bien mantenido.

The free carts to take my belongings to the second floor was a blessing.

The facility feels clean and safe, employees were helpful, and the free use of the carts and the re-use center were incredibly convenient.

Very nice location, helpful staff. Clean and easy to get to. Would definitely be comfortable recommending this location.

Miscommunication about our reserved space wasted an hour of our movers’ time (so we paid for overtime) but this was newbie misunderstanding. We rented a 10x20 space and were given one 10x10. We took a long time trying to explain to the rep at the register that the space was wrong, while our movers waited outside with carts. She argued with us and tried to say we should get a 10x15 which she ket saying was larger(?) than the 20ft space??? Even when we walked her upstairs to see the space herself she said we were out of luck. LONG story short, this location doesn’t have actual 10x20 units, they give you two 10x10’. Rep finally came back after talking to the manager to admit we’d been correct and give us a second space and a free lock for the second one for the trouble. I was charged for the lock anyway. The facility itself is very clean and feels safe, lit well during what turned into a late night move after driving from out of state. I just wish we hadn’t had to go into overtime for our movers because of the facility error.

Manager is great!

We did remote drop off which was very easy after a long day. They called the next day to confirm.

Fantastic service well experienced help. Quality is excellent staff is excellent . I would definitely recommend uhaul business and storage to friends and family.

Manager Kathleen and Debbie were amazing !! She has a great staff (a group of younger ladies ) I thought they were going to be rude but they surprised me . I'm a assistant gm at a hotel in the area so I know good employees;)

The charged me $40 for an extra day despite I dropped off the van on time?? The pickup date was 10/31/20 11:15 am and I return it back on 11/1/20 at 11:24 am. Os that makes any sense to you?? I'm very upset:(:(

This location is not taking the precautions necessary to protect customers from COVID-19. Employees do not wear masks despite signage requiring them, and even refused to put one on when I requested it while being served.

It was well maintained, however the trucks where old and it spent a lot of gas. Not fully worth the value.

Nice location, friendly service, and easy to do everything right on the app. We'll be back whenever we need to haul things!

This location is Great. It is not far from 3 major Highways. It is easy to maneuver around the lot. The Online Check in made the process, when I arrived, fast and easy. I arrived, hooked up to a trailer and was out in less than 10 minutes. The staff is very helpful too. The equipment is clean and well maintained. The Trailer I rented was very sturdy and reliable.

Fabulous Experience, we also used moving help and they were wonderful. Taylor the General Manager was the best.

Nothing to improve on. Service satisfactory. Staff were friendly and professional. Looking forward to renting again.

This Uhaul is the best, recommended 100%!

Very clean and fair prices. The staff is super friendly!

Staff was fantastic! Very friendly. The truck we got had not been swept out when we picked it up.

Limited staff means long waits while a single employee is on the phone with a customer.. .

Me gusta mucho el lugar pero muy caro me fui por eso Donde estoy a hora me cobran mucho menos por un 10x10

I would have liked the email copy of the return receipt almost immediately vice the next morning.

Great customer service. Will be my go to U-Haul location!

Very Friendly and helpful staff.

The manager is great he goes out of his way to make sure you are satisfied.

We had opted for a contactless pickup because covid. And the first associate had no mask at all and would not keep his distance. The second had a mask and was not wearing it correctly and handed us our key directly. After hours drop off was no problem.

Glass in back of truck and headlight was out. I didn't notice until I was driving at night with the headlight. Glass we found when moving in our first items into truck and it got stepped on.

Both locations took care of everything ... I didn't have to hook up or unhook the trailer... One feature the trailers should have is a tongue wheel to raise and lower the trailer.

I was charged for gas when I brought it back EXACTLY they way I received it.

You guys were excellent.

doing all the “check in” through my phone it made me To walk all the way to the back of the patio to find the specific truck, once I found it it made me to walk all the way back to the front to get the key on the counter. Once I got the key I had to walk all the way back to the back of the patio to finish the “check in” and drive the truck. It was such a waste of time. Next time go direct to the counter. It will save you time. Thanks

I had trouble getting in at first, because I did not know I had to verify and sign in at two different boxes. Overall the move in was easy and loved the back in unload area. Plenty of carts and facility was very clean!

Great staff. Great location and very clean. Overall great experience.

The ladies that work in this facility are very nice and know what they are doing , it was great to interact with them.

Kathy was a big help in getting us set up with a storage unit!

Great facility. Very clean, spacious and easy access. Price was right and staff outstanding. Will definitely use again if needed.

Very good place

Amazing service. Very easy to use and climate controlled! Loved my experience at this facility.

Very friendly employees and when I had a problem the manager was very quick to fix it. Wish all the establishment were like this one!

Very friendly and welcoming.

Awesome Transition from NY to Florida usingI UHual

Great Customer service and very clean facility

Tremendous customer service

Excellent customer service

Tyler was so helpful and considerate to my family needs at a time when we really needed assistance. This guy did everything to help us out. Because of the courtesy we received, I have already begun spreading word about your facilities and your staff. Thank you so much for making a rough transition as smooth and stress free as possible.

Thanks for All your Help.

Very friendly and professional staff. We highly recommend!

Really clean and safe.

Above and beyond quality service. More than helpful

Agent went above and beyond to help me get my unit. This location is very clean and has plenty of space to move my items in or out. 5 Stars for sure.

The alarm system is a piece of garbage!!! WTF- Why in the world you one type of alarm on the left side and another on the right??? Have one alarm!!! My code didnt work!!! My card didnt work!!! My unit still had a lock on it and the alarm was on when I went to use it!! The idiot working at the front didnt explain this so when I went to go into the building the alarm went off!! The same idiot at the counter told me the hours were 5am - 10 pm...... apparently they are only until 8 pm.....so i just loaded up and drove all the way over only to have the alarm go off and I couldnt unload!!! Now i have to unload everything because its going to rain, re-load it in the morning, and drive back over again!! Stupid system!!! Stupid hours!!! Stupid employee!!!

I thought the staff here was top notch! I just no longer need storage. They have been wonderful and I would return again if I need a truck, storage, or anything you offer.

Great staff!!!!

Kathy you are great you made me experience one of the best thank you

4 TIMES BETTER THAN OUR LOCAL STORAGE,BETTER THAN OUR LOCAL UHAUL. WILL USE AGAIN& RECOMEND!!

I always had an amazing costumers service's with all the staffs, everyone is so friendly and helpful, I feel that my stuff where safe at all times and that's a relief, I had to move my stuff for personal reasons but definitely I'm gonna miss such an amazing place. Also they always working on make things easier for us and growing their business for the best, I wish that place the best of the best and once again thank you for everything

Very friendly personal. Manager is the best.

As a prior customer I must say Tyler and employees were always helpful courteous and accommodating. I will always consider using your storage units or vehicles to do my moving and storage

Tyler and his staff are exceptional!! The facility is clean, easily accessable and conveniently located. Our experience with this company was the BEST! Thank you Tyler!

Very professional staff.

Very helpful and knowledgeable staff. They deserve high marks for the respect and treatment they have shown me.

Very helpful staff and nice new facility.

Employees could not have been more helpful.

Tyler is outstanding!!

Manager is great. Helpful and friendly. Girls at the counter have a bad attitude.

What looked to be a good fit for me when I moved in turned out not to be. I would rate this facility with one word...inconvenient. Every single parking space is full of Uhaul vehicles to rent there is NO spaces for storage customers. There is now only one entrance to the building. No ease of access. Someone is always blocking the door. Contractors in customers way. Building a fence, adding lighting inside (which didnt work while I was there), and using the customer carts. No outside lighting after dark. I was there about four months and that is all I could take. Very inconvenient.

Tyler and staff were excellent!

Super easy and helpful!

Amazing service! Tyler and staff went above and beyond! Customer service 5star+.

Cathy was very patient with me and went out of her way to exceed my expectation.

Extremely satisfied with ease and helpful people.

This specific U-Haul comes highly recommended from me. The general manager is amazing as well as the staff.

Tyler the general manager was amazing and helpful. His staff was very accommodating as well. The place is very clean and well maintained and I absolutely love this U-Haul. They made moving easier.

👍👍

The staff was extremely helpful

The faculty was clean and the staff was extremely helpful.

no problems

The best

Excellent place and Tyler was always a pleasure to do business with. Will be back.

Muchas gracias porque me atendieron muy cordialmente y me explicaron muy ampliamente el procedimiento para mi storage. La Sra. que me atendio es muy atenta y se esmera en dar un exelente servicio .

Easy, no problems

When I chose to rent a storage unit it was out of convenience to where I was living, but I’m so glad I rented one from them. Tyler has always been helpful and friendly and the facility is always clean

Great service! The manager Tyler was extremely helpful

very easy

Thanks for everything including the help with our corroded hitch pin lock. Above and beyond the call of duty!

You Guys really help me a lot. my stuff was all clean and secure. Thank for everything and Happy New Year!!!!!!!

My only problem with this facility was the inordinately high number of rental trucks that frequently hampered access in the last several months of my occupancy.

Tyler and the staff do a great job there!

That was fast and easy!

Thank You

Moving into the storage unit was very quick and easy. The staff is great! The first thing i noticed is how clean the unit was. I will only store here from now on. Thank you so much for being helpful.

I loved the customer service from Manager Tyler and Staff Ms. Cathy! I’ve been using the unit since July and always felt welcome and safe! One area in the 1330 section, the lights wouldn’t come on.

Very friendly, very efficient!

Reservation made a week ago did not seem to be in system Attendant called and fixed this in one minute

.

Tyler and the staff at this location were very friendly and helpful. The building was immaculate and very easy to access. We had a very easy transition from truck to storage. Thanks!

EVERYONE we worked with were AMAZING, best rental & storage experience ever. Clean, well supported, expanding facility. Team communicated consistently and professionally.

The staff, especially the manager, were always extremely helpful, friendly, and competent.

Tyler and Kathy run this location very well. Highly recommend.

I never had to use a storage in my life. This experience made me feel comfortable that my stuffs are secure and in a good and clean place.

The black guy that works there always smelled like marijuana. And most of the time my code didnt work on the doors.

Tyler and Kathy were awesome!!!!

Thanks Tyler and Kathy for your great customer service with our recent move into your storage unit facility and also the dehire on the one-way trailer rental procedure. You guys rock!

The Manager, Tyler, was very helpful in accommodating what I wanted. The service was excellent.

Such a convenient facility and the staff is wonderful! Rental process was easy for storage unit and a truck. My first stop if I ever need these services again!

Great team and service, Tyler is obviousy doing an exceptional job!

I rented a trailer to move some of my belongings to storage. The Staff, specifically Kathy and Tyler, were most helpful. I could not ask for a better experience!

I rented a storage unit from here and found the staff and location to be excellent! Access to trailer and truck rental was also helpful for my move.

Very Professional

They were great. TY

Kathleen provided us with excellent customer service and made sure we had everything we needed for both our moving needs and our storage needs.

Great

Thank you for the service. Everybody that works at this u haul are very nice and friendly!

Thank you for you all amazing customer service.

I had a great experience returning an out of state trailer as well as purchasing a storage unit. Tyler was extremely professional, helpful and courteous. Highly recommend.

Great work

the facility was very accommodating with ample packing arears and trucks that is ready available for your needs.

Great customer care!!

Very professional and courteous. Make sure I had everything I needed for I left. The only U-Haul in the area that I will rent from

If I ever need a storage again I will definitely come back..

Great customer service and very friendly environment. Tyler is awesome!! He went above and beyond to assist me. I was so stressed out due to a long distance move but Tyler saved the day. Thank you!!

Excellent service Taylor was awesome.

Taylor and Kathy both are excellent employees. They always answered my questions with professionalism, kindness, and honesty. I will be coming back with my business and bringing as many people as I cn

Tyler and his whole crew were awesome, everything perfect. Made our moving and storage experience a great one. Thank you Tyler.

The stuff its really nice and the storage space it's very clean.

Tyler and his staff were extremely supportive and friendly. I had no problem with their facilities. It was a pleasure doing business with them.

Very well kept place! Tyler was super friendly and very helpful. Very great facility and I never worried about my stuff.

Tyler is an excellent general manager. Knows the business and his location. Helpful and knowledgeable. Thanks

Amazing Experience Since Day one Nad of course Amazing Staffs! Especially Tyler and Cathy! Super Helpful! Definitely recommend This Storage Unit! :D

Tyler was the best representative that I have ever dealt with. He helped answer all my questions and was always available to assist me.

GM was very helpful and knowledgeable. 10/10!

Enjoyed renting my Storage unit online after hours. Took me two minutes to rent and had immediate access.

Excellent customer service. The staff was very nice and happy to help.

The staff is excellent!

I went in to the U-Haul depot asking about storage, room sizes and rates. Tyler gave me all the info. he was very helpful and courteous, a credit to the company!

Awesome facility. Tyler is great and very helpful.

Kathy was so very helpful and friendly! I am so very happy to deal with a person like her, I was having a difficult day and she made it better just by being so nice and helpful!

The service was perfect she explained everything and step by step took me through it

Great team Congrats

The manager was AWESOME!!!

The manager Tyler is awesome! Love the new plans for this place. It will be very nice once it's all done. We are quite upset about paying for a 10 x 20 space yet only actually being8 x 16 in reality!

Your staff members were very kind and helpful. Smiles were super nice.

Thank you for making this experience so easy and also listening to our concerns and wants and accommodating

none at this time

Very accommodating staff! They were appreciative and helpful.

Tyler and staff at this Uhaul location were excellent and friendly. I loved how safe I felt about leaving my stuff in the units. I will gladly reccomend my friends and family to them with confidence!

Very accommodating for my odd move in and out hours. All very helpful staff that made this a seamless move for me. If you get Tyler helping you, you're in good hands.

will use again if necessary

Staff is friendly, facility is clean & accessible. No complaints.

Tyler did a great job of taking care of us with our storage and returning trailer. Very professional and customer service oriented

Very very great customer service

na

Excellent place.

I would like to express how much my wife and I are impressed with your staff at the locations we used. Tyler in your Kissimmee FL location is an excellent representative of your company.

Very friendly, professional and knowledgeable! No problems with self-check-in or dropping off equipment during business hours.

Wonderful experience. Tyler and Kathy were both instrumental with my move in/out needs. I even needed to rent equipment during my rental period and they were always most helpful. I WILL rent again!

Excellent convenient service

Great