Customer Reviews for U-Haul Moving & Storage of Four Corners

356 comentarios

3000 E Main St   Farmington, NM 87401

(505) 325-1659

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(505) 325-1659

3000 E Main St
Farmington, NM 87401

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Servicio amable

Jorge A. 
Clasificación:
1.0

I just dropped the dolly off, because ramp was dragging. I could not drop it off as agreed. Then it seems I was charged double the daily fee. When I already paid when I initially picked it up.

Galen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Miranda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra S. 
Clasificación:
5.0

Customer service was excellent as far as making a reservation over the phone and checking out/in the rental was easy and the representatives were very friendly.

delora S. 
Clasificación:
2.0

Took debit card twice 3rd time would not take debit needed Mastercard. I had 2 you would not take card. Rude didn't explain nicely.Staff and you adamant they were correct.

Teresa L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Viola C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra J. 
Clasificación:
5.0

Jesus was whom I dealt with at phone call, check in and check out. Very nice young man with all the answers!

Leslie W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler T. 
Clasificación:
5.0

Trailer was showing its age. Maybe selected because it was for local use. The facility is very nice and the staff is very helpful.

George V. 
Clasificación:
5.0

All good!

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
4.0

I was charged for time change and ckbout cost using someone because your company booked my drop off location at a place that didnt accept 24 hrs. How is that my fault i would like a redund on that ck my order. Also no dolley at pick up location.

Patricia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nataly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerrianna J. 
Clasificación:
5.0

Quick and convenient drop-off.

George V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa L.  |  First Impressions 
Clasificación:
5.0

I left my meds in the glove box of the rental and Barely made it on down the representative on duty kept the store open after 8 o'clock just to make sure that I got my medication service like that is a rare thing in today's world I felt like they really cared thank you so much I Isaac Williamson

Isaac W. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sha-wan J.  |  First Impressions 
Clasificación:
5.0

Everything was fantastic! Impeccable customer service and we were overwhelmed with kindness and support! These guys were amazing!! Please let them know how m7ch they are appreciated

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loney M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie W. 
Clasificación:
5.0

The guy I worked with was really nice

leonard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trudy C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loney M. 
Clasificación:
5.0

I have used the Main Street uhaul in Farmington for many rentals of trucks and trailers. The staff are always very professional, friendly and very helpful in getting equipment hooked up or turned in quickly and efficiently. I recommend this uhaul business to anyone for moving or transporting household goods or vehicles.

Christine J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bob G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
5.0

nice folks to work with

JIMMY T. 
Clasificación:
5.0

Staff was so nice. From the call center in Albuquerque to the staff at the uhaul location! Excellent!!

Sonia L. 
Clasificación:
3.0

I had our trailer hitch and wiring installed in Florida when we purchased our vehicle. This was the first time we towed a trailer with it. The wiring was completely messed up from the installation. We had no idea. My son had to spend the day finding someone to repair it. Cost me $233 to fix it. Never using U Haul again to install in my vehicles. Not this locations problem, but they could have assisted in fixing it.

Thomas M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
1.0

Staff were rude and ready for a fight! Said they could NOT help me or touch anything, per policy. REALLY??? Fire the manager NEVER Go to this location for anything - EVER!!!

Waldon L. 
Clasificación:
3.0

One of the sites charged me for a wrong drop off even though I had communication regarding the change in drop off point

Marjorie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

This Location has great customer service and nice equipment

Sharysse B. 
Clasificación:
3.0

We had to rent two storage units. The smaller one had dirt all over the floor and the larger one's floor had tile missing in places making it hard to maneuver. The staff was very helpful at the facility but uhaul corporate told us we would get one free month of storage and we found out when we got to the storage facility that was not true.

Tami W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kory W. 
Clasificación:
5.0

Staff very professional, trailer In very good condition

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe A. 
Clasificación:
1.0

The worst customer service ever the employees especially the short lady this I haul location the old kmart has some of the rudest jerks living inFarmington nm working there if you call it doing their job to be assholes

Louis M. 
Clasificación:
4.0

Easy drop off.

BENITA S. 
Clasificación:
5.0

Everyone was so very courteous & accomodating up & beyond the call of duty.

Heidi L. 
Clasificación:
5.0

Staff were great. The Uhaul app sucks.

Kai M. 
Clasificación:
4.0

We had picked out our units to be right next to the bay doors which was great for offloading. We noticed the bays doors where closed a month into renting the two units and was told we dont know when they will be fixed. We kept inquiring about when they would be fixed and always where told they are waiting for them to be fixed. We moved out without being able to use the two bays that would have made moving out much more convenent. The day after we moved out the bays where operational agian and all the time we complained didn't seem to be taken into account. Bummed out the problem was side lined and then at the last momnent when it was too late it was fixed.

Bradley D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Isaac S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DON T. 
Clasificación:
5.0

Everything was good. Help was friendly and assertive. Thank you. Uhaul family

Austin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

Very efficient and friendly personnel

Robin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine S.  |  First Impressions 
Clasificación:
5.0

Cody and his crew are outstanding young people! Every good,positive, uplifting word you come up with describes them all, each and every time you see them! I will miss y'all too! Thanks for treating a crusty ole gal like family! Corporate,. These kids have it going on! Watch out, and treat them right! They deserve it! Adios Amigos,. See ya on the flip side!

Betty P.  |  Overall Experience 
Clasificación:
5.0

The truck we were given has a cab extension which is fiberglass. The area where the cab and extension join has caulking on it. We hit a rainstorm and we got rained on in the cab. Called the Farmington office and the peresentative told me that U-Haul would contact me, and I havent heard abything yet.

Michael H. 
Clasificación:
5.0

Friendly and helpful staff in Farmington, NM.

Flaviano M.  |  First Impressions 
Clasificación:
5.0

The truck was clean, maintained, and overall a great experience! Shout out to Jim at the Farmington, NM location for assisting me on my 1st time!

Jerrissa D. 
Clasificación:
5.0

staff inside on 8/16 were very the best. very helpful & nice

Angelina R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONMICHAEL N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Aragon A. 
Clasificación:
4.0

Sync online reservation information with location

Kimberly W. 
Clasificación:
5.0

Jesus and Latisha were very helpful. Would definitely use your facility again.

Amanda B.  |  Overall Experience 
Clasificación:
2.0

The guy (manager) was rude, belligerent and a liar. Had short in lighting on trailer and told me it was my truck. No customer service experience or knowledge. Bullied female employee (Latisha) who tried to give excellent service.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD A H. 
Clasificación:
5.0

Excellent service. No problems. Thank you!!

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL S.  |  First Impressions 
Clasificación:
4.0

THE VEHICLE WAS TURNED IN WITH NO PROMBLEM. BUT AFTER I LEFT, I WAS CHARGED 130.00, I UNDERSTAND THE MILEAGE, AND THE GAS. BUT I CHARGE THE CLEANING-NOT DONE. WHEN A UNIT IS CHECKED OUT, THE CLERK NEEDS TO CHECK THE UNIT, BEFORE IT IS RENTED OUT AGAIN. SO, THIS WONT HAPPEN TO SINGLE MOM - NO CASH. !! LAST TIME I WILL USE A UHALE.

ANITA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ambrose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randell R. 
Clasificación:
5.0

Top tier customer service!!!

Brittany P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda P.  |  Overall Experience 
Clasificación:
5.0

I love the service here. Great location and great service.

Catarina S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynda K. 
Clasificación:
5.0

Super fast, easy return! Top notch service!

SCOTT T. 
Clasificación:
5.0

everyone involved did a great job

Dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTY C. 
Clasificación:
5.0

Staff was professional and helpful. The facility was clean and was in better condition than others in the area.

Ottis B.  |  First Impressions 
Clasificación:
1.0

Not helpful... at all!

john G. 
Clasificación:
4.0

El cliente no dejó un comentario.

sarah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Travis E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dustin D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S.  |  Overall Experience 
Clasificación:
3.0

Correct pricing on retail items. Employees need to be able to ring up items from the sales floor.

TrudyM F. 
Clasificación:
5.0

All employees were helpful, knowledgeable and willing to go above and beyond to make our moving experience with U-Haul stress free. Gracias

Brenda M. 
Clasificación:
5.0

Staff was exceptionally helpful.

Joan F.  |  Overall Experience 
Clasificación:
4.0

There was a component of the trailer missing and, initially, they kinda said, “oh sorry about that.” But when I explained I needed that component I was given a similar trailer with everything. Not sure what I would have done if they didn't have the other trailer. Go to a different dealer, I suppose.

Reginald H. 
Clasificación:
5.0

Great service. I already booked a second rental!!

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN G. 
Clasificación:
4.0

1 problem - I was going to be charged for the extra day and miles granted to me because my reservation in Gallup was not going to work since no vehicles were turned in there, but it was later explained and I was not charged for the "free" day and "extra" miles that were granted to me since I had to drive 70 extra miles each way to pick up the truck and trailer. 1 compliment - I didn't know how to use the straps to hold down my jeep on the trailer or know about a chain to hold it down also, so I was kindly shown and helped by an employee and I was ready to go. He didn't have to do so, but knowing I was unfamiliar with the equipment he went ahead and helped me! Thank you! 1 suggestion - rather than telling a customer to read the directions and rules in the pamphlet, tell them to check the straps holding the front tires of their jeep or car every day of driving as they will often loosen. Mine did until one was completely off and I didn't know how to get it back on. A man at a rest area ended up helping me and I made the trip the rest of the way by checking each morning before hitting the road to make sure they were tight and secure!

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
5.0

Will be using them again

jeremy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karrie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delbert D.  |  Overall Experience 
Clasificación:
5.0

they provided everything in help and ideas, the team at farmington, New Mexico, should give themself a pat on the back for a job well done, Richard Taylor,

Richard T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

George D. 
Clasificación:
5.0

The roll up door on the back of the trailer would get stuck everyt tme we opened it. Just frustrating.

Julie K. 
Clasificación:
5.0

The facility is great! I love the new indoor storage. The customer service is always tip-top. Thank y'all for the service.

Austin P. 
Clasificación:
4.0

Was hot inside the building

JUSTIN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree T. 
Clasificación:
5.0

They were ready for me, fast and efficient check out and in!

Richard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK A. 
Clasificación:
5.0

Gas tank was not at level mentioned, but they made adj. Only drove approx 34 miles but took 14 gal.to reset.

Eric G. 
Clasificación:
5.0

Jesus was very professional in his speech and conduct. He was extremely helpful

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan W. 
Clasificación:
5.0

Great customer service!

JOSEPHINE N. 
Clasificación:
5.0

Great customer service. Completely understanding of my predicament. 5 stars.

joe C. 
Clasificación:
5.0

I really liked having 24 hr access, my unit was clean and well lit. My only complaint, I was not credited back to my account one of two $60 charges for the utility trailer I rented for a day. Customer service was not helpful.

Geneva W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene H.  |  Overall Experience 
Clasificación:
5.0

Everything was very clean and secure. Everyone was always very helpful and kind! I appreciated it very much!!!!!!

Barbara L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent S.  |  First Impressions 
Clasificación:
5.0

Easy access. I appreciate the convenient use of the hand trucks to haul our items to our unit.

Ernestine L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBB F.  |  First Impressions 
Clasificación:
5.0

The 5' x 5' was just the perfect room-storage i ever witnessed! @ a price?! So unbelievable! Love the deal! Love the place! Love the facility

herschel s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick R.  |  Overall Experience 
Clasificación:
5.0

Very nice facility with TONS of units inside. Once the loading/unloading bays are available, those will be very convenient.

Dustin M.  |  Online Move In 
Clasificación:
5.0

Love the convenience of available carts to help move boxes to the unit.

Samantha E.  |  Online Move In 
Clasificación:
5.0

Need to put in Speed Bumps to slow down traffic going to Planet Fitness!!!

James K.  |  Overall Experience 
Clasificación:
5.0

Need to put speed bumps in front of building I dare near gotten hit by the car’s driving through the parking lot going to Planet Fitness!!!

James K.  |  Overall Experience 
Clasificación:
5.0

Need to put in speed bumps in I saw almost run over in the parking lot!!!

James K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri R.  |  First Impressions 
Clasificación:
5.0

24 hour access to storage would be ideal.

William H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

terry w.  |  First Impressions 
Clasificación:
5.0

Very patient and helpful!

ISADORE T.  |  First Impressions 
Clasificación:
5.0

Everyone had been very friendly and helpful!!!

Barbara L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicolette K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A.  |  First Impressions 
Clasificación:
5.0

Manager and staff were welcoming, kind, efficient in renting storage unit, thorough and informed me at each step. I would highly recommend this U-Haul facility.

karen p.  |  First Impressions 
Clasificación:
2.0

My stuff is 4 days late from expecting delivery date. I keep calling an no one can tell me where my stuff is. When we first got the boxes everything good no problems in Phoenix.

Crystal H.  |  First Impressions 
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