Comentarios del cliente para U-Haul Moving & Storage of Fort Smith

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Fort Smith

Grado total:

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David R. en

Grado:

El cliente no dejó un comentario.

Deborah S. en

Grado:

El cliente no dejó un comentario.

Brian T. en

Grado:

Staff was friendly and very helpful

Kimberly M. en

Grado:

El cliente no dejó un comentario.

Tim W. en

Grado:

Great folks

Marcus L. en

Grado:

Everything was excellent

Gerald D. en

Grado:

Truck started this fine, but once we got down the road about 2 miles the engine got very rattly, but as we does granite locally it still got the job done. If I was going to take it for a longer haul would have had to get a different one

Anthony L. en

Grado:

El cliente no dejó un comentario.

Tanisha L. en

Grado:

Making sure to clean the vehicles properly , under the seats for DRUGS

Troy H. en

Grado:

El cliente no dejó un comentario.

Bridget L. en

Grado:

An unexpected hospital visit extended the use of the van I rented. I apologized and explained the situation and promised payment upon return. The associate was rude and threatened me. I am appalled.

Shawn R. en

Grado:

El cliente no dejó un comentario.

Tracy F. en

Grado:

El cliente no dejó un comentario.

Brenda A. en

Grado:

El cliente no dejó un comentario.

Milton Y. en

Grado:

No paper work was given. No u- haul folder was given. Rate this service two. This was my second time to us u-haul. The first time was great. There was no checks showing any damages or paint marking on the truck. The door was very hard to open and pull down. Twice the door rolled up too fast and got stuck had to pry the door back so to be able to get the door lock loose so we could get the door closed. The door pulls up to fast and goes to far up and gets stuck. This need to be fix. Poor maintenance on the door. People need be told about the overdrive button how to use it. Both time I rented a truck no one told me how to use the button on the truck. Customer need to be told how to use it.

Joseph C. en

Grado:

El cliente no dejó un comentario.

Kristy T. en

Grado:

Make sure the trucks are working properly before renting out. Also may want to look into getting a tire service that is closer than a hour and a half from Fort Smith so the customer isn’t sitting for almost 3 hours waiting to have a flat tire fixed.

Terry P. en

Grado:

El cliente no dejó un comentario.

Brandon L. en

Grado:

Fantastic service every time. This time was especially stressful for me because the mover that I had hired did not show up and I had to change my reservations on short notice. They were great and set me up with new truck and storage without a hitch. Very impressive. I would strongly recommend this location to anyone.

Rory M. en

Grado:

had to chase person down to get trailer checked in and told about my problems at the other place they didn't care about nothing im moving in two weeks I think I will go elsewhere for a truck and see if they are better

Shellie G. en

Grado:

Tire needed air

Cameron S. en

Grado:

none of my online reservation info was saved and had to redo it all again. When i asked i was just given a few words under the breath and not explained anything.

Jack W. en

Grado:

Our rep was very friendly and helpful.

Sarah S. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Making sure your customers are aware when they do a debit or credit card over the phone that they still have to pay inside.

brian s. en

Grado:

Nice people, great to deal with. Facility very nice. Definitely would recommend.

Paul C. en

Grado:

El cliente no dejó un comentario.

Tina O. en

Grado:

I couldn't br happier, the young man that helped me find the right storage unit was very helpful and pleasant, need more employees in this world like him.

Steven F. en

Grado:

El cliente no dejó un comentario.

Gordon H. en

Grado:

Truck ran good but front end is in terrible shape

Kathryn L. en

Grado:

Be less rude and more knowledgable about our trips from auctions. I'd rather make 2 drops than deal with a rude manager.

Timothy L. en

Grado:

El cliente no dejó un comentario.

Milton Y. en

Grado:

NO BODY EXPLAINED THE TRAIL BUTTON ON THE GEAR SHIFT. CUSTOMERS NEED TO KNOW THE DIFFERENCE. I FINALLY FOUND OUT HOW/ WHY TO USE THE BUTTON.

Loreen S. en

Grado:

El cliente no dejó un comentario.

Larry G. en

Grado:

El cliente no dejó un comentario.

Matthew K. en

Grado:

El cliente no dejó un comentario.

MARTHA V. en

Grado:

Friendly and helpful staff.

melissa w. en

Grado:

There was an issue with our storage unit. The manager called and helped us resolve the issue.

gloria a. en

Grado:

THE FEMALE MANAGER IS AWESOME AND VERY PROFESSIONAL.

Carly N. en

Grado:

My only complaints are no one answers the phone. So if you would like a question asked you have to drive up there. Too bad for the people out of town. Second they do not have a elevator.

Tanya P. en

Grado:

Wish I could access it 24 hrs

Lemitress S. en

Grado:

The staff and location was very good and professional.

Kristine M. en

Grado:

I was able to switch from a 15 foot to 10 foot truck on the spot but unfortunately no one was free to operate the lift when I was moving out. An elevator in the building would be nice.

TERRIE V. en

Grado:

The customer service rep was extremely knowledgeable and courteous.

Dale H. en

Grado:

Really happy with service both in fort smith ar and lowell ar would tell all my frends about u hall

George D. en

Grado:

Very helpful and accommodating especially due to the emergency circumstances I was in.

Jeanne D. en

Grado:

I cannot recommend this dealership highly enough! The friendliness and excellent service from everyone we encountered is to be commended. The gentleman we worked with was Matthew.

Sydnee N. en

Grado:

Extremely helpful.

DEWEY F. en

Grado:

No complaints. Staff very friendly and good to work with ..

KEN A. en

Grado:

Treated very professionally; facilities were spotless; customer service people were very polite and stayed on point.

Phill S. en

Grado:

my experience is two fold- in AR I had the best services from the best staff however my experiences in San Francisco from the U Haul company was less than adequate

Lawrence M. en

Grado:

Several issues with flooding. Also had a time where the back section was dirty for a couple of months without being clean. Alarms going off without being investigated.

Raford U. en

Grado:

The two young men working were friendly and helpful.

Andrew F. en

Grado:

I want to commend the staff at the Fort Smith branch on Towson. They were some of the most helpful and nicest people. They should be recognized for their customer service.

marlena p. en

Grado:

Thank YOu

robyn j. en

Grado:

The people were extremely friendly and over the top helpful! Highly recommend this facility!

Ashlyn M. en

Grado:

Clean and fairly priced

Loren M. en

Grado:

It’s official I’m a die hard uhaul fan! The truck was great. It was clean and easy to drive. Plus everyone I spoke with along the way was super helpful and extremely nice. I will be using ya’ll again.

Misty W. en

Grado:

The employees were great but I got had roaches and bed bugs from storing my stuff there.i also ended up with a nice nesting in my box spring. I will not use yall again. Very disappointed.

patte g. en

Grado:

You came through for me when I really needed an immediate storage space, I can't thank you enough!

Eric P. en

Grado:

I am glad that u sent me this email. I Am more than happy with my experience there. I only rented because I was having to store my stuff until I got my own place. Your staff was always friendly

Amanda S. en

Grado:

Great and safe place to store items.