Customer Reviews for U-Haul Moving & Storage of Fort Smith

4,697 reviews

2205 Towson Ave   Fort Smith, AR 72901
(@ U St)

(479) 785-4036

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(479) 785-4036

2205 Towson Ave
Fort Smith, AR 72901
(@ U St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Holt 
Rating:
5.0

Customer did not leave a comment.

Scott Martin 
Rating:
5.0

Pickup was a great experience dropping the trailer off was a nightmare the receiving party should have their contract revoked

Thomas Sabin 
Rating:
5.0

Customer did not leave a comment.

Roger Duncan 
Rating:
3.0

Customer did not leave a comment.

Lakeesa Bryant  |  First Impressions 
Rating:
5.0

I have lived in eight different states in my life. And that means I traveled a lot. I have used U-Haul as well as a bunch of other companies for rental equipment. This is not hyperbole, the entire process was the smoothest experience I’ve had in all of my moves. The crew at this location was kind, energetic, helpful, and most importantly knowledgeable. From the pick up to the drop off, everything was great. I would highly recommend.

Vincent Mann 
Rating:
5.0

Customer did not leave a comment.

DYLAN RILEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fernando Estrada 
Rating:
3.0

The tow straps were too short to fit in the ratchet. Then never received a call back.

calum ross 
Rating:
5.0

Customer did not leave a comment.

david tasler 
Rating:
5.0

Customer did not leave a comment.

Michael Schulte 
Rating:
4.0

Customer did not leave a comment.

Aaron Graham 
Rating:
5.0

Customer did not leave a comment.

HAYLEE Briles 
Rating:
5.0

Customer did not leave a comment.

Cathy Ingle 
Rating:
5.0

This is for UhAul not the pickup and drop off. When you reserve don’t change pickup locations three times on a person who already has the stress of doing everything else needed to move and the moving itself. Three separate reservations two on the same day and I had to call several times to get my equipment at the same place as I reserved

Matthew Rogall 
Rating:
5.0

Customer did not leave a comment.

Crystal Grantham  |  First Impressions 
Rating:
5.0

Thanks we appreciate it we had very good service the guys at the counter are excellent

Jay Witt 
Rating:
5.0

Customer did not leave a comment.

holly motley 
Rating:
5.0

Service is always A1 keep up the good work

LEE PALMERJONES 
Rating:
5.0

Helpful friendly staff.

Daniel Holter 
Rating:
5.0

Always excellent service from a competent crew at this location. Highly recommend

DAVID NORGAAR 
Rating:
5.0

Customer did not leave a comment.

Stefanie Bower 
Rating:
5.0

Friendly service. Easy to rent and return

rajnish rammohan 
Rating:
5.0

First time renting a U-Haul and sure wish I would have all the times I moved before. Definitely worth the price. Even for in town moving. Makes for fewer trips. I had the 20 foot truck and it was extremely easy to drive.

Justin Weaver 
Rating:
4.0

Customer did not leave a comment.

Ashlee Smallwood 
Rating:
5.0

The staff was helpful and polite.

Kali McKnight 
Rating:
5.0

Very friendly staff, every single one of them with smiles on their face, and willing to always help

Myda Chavez 
Rating:
5.0

Customer did not leave a comment.

Heath Walker 
Rating:
5.0

Employees very friendly and helpful. The trailer was extremely dirty inside and I had to spend a lot of time cleaning the equipment I had put inside.

drennan lopez 
Rating:
5.0

Customer did not leave a comment.

Dana Roza 
Rating:
5.0

Staff was knowledgeable and friendly

Neva Lowery 
Rating:
5.0

Customer did not leave a comment.

Delaina Davis  |  Overall Experience 
Rating:
2.0

The truck was filthy inside and out, the breaks would make the truck slide instead of stopping and when I was on market Street all of a sudden the truck made a beeping noise n the truck shut itself in the middle of a busy intersection when truck was idling the whole truck would shake front in alignment problem as well

brandy cothran 
Rating:
5.0

Customer did not leave a comment.

Remona King 
Rating:
5.0

Customer did not leave a comment.

Deborah Jacobs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy McDaniel 
Rating:
5.0

I dropped a truck off and the team worked fast to expedite me out the doors. They were very friendly and seemed like really down to earth people. The young lady that checked me out went out of her way to see if I qualified for a veteran discount.

Greg Reynolds 
Rating:
5.0

Customer did not leave a comment.

Daniel Clay 
Rating:
5.0

The staff at this location is always friendly. I’ve have multiple rentals and a storage unit in the past.

Reannna Allenbaugh 
Rating:
5.0

Customer did not leave a comment.

William Sims 
Rating:
5.0

Customer did not leave a comment.

Linda Lovell 
Rating:
5.0

Great people to work with on moving across country

RON PHILLIPS  |  First Impressions 
Rating:
5.0

customer representative employee very friendly and very helpful

forrest grubbs 
Rating:
5.0

Customer did not leave a comment.

Vicky McSorley 
Rating:
5.0

Customer did not leave a comment.

Gary Scott 
Rating:
5.0

Always excellent service from this location. Highly recommend for any equipment rental or storage needs.

DAVID NORGAAR 
Rating:
5.0

The guys and girls that work there are extremely professional. They will get you in and out with all the necessary equipment in working order. They will also check you in efficiently. It's a win-win situation. I'm a regular at this location.

Yvette Powers 
Rating:
5.0

Customer did not leave a comment.

Michael Stone 
Rating:
5.0

Spencer did a great job on the install and the explanation of the warranty.

Mike Eiffert 
Rating:
5.0

Customer did not leave a comment.

MARY Adams 
Rating:
5.0

Staff was cordial, professional, friendly and helpful.

Alie Bahsoon 
Rating:
5.0

Customer did not leave a comment.

katrina eyster 
Rating:
5.0

Very quick service and nice team

LEWANDA Powell 
Rating:
4.0

Vehicle was very dirty inside

MARY-UERLING LAFEVERS 
Rating:
5.0

Customer did not leave a comment.

Martha McMaster 
Rating:
5.0

Customer did not leave a comment.

christopher rhodes 
Rating:
5.0

Awesome employees, great place

EDWARD BAIN  |  Overall Experience 
Rating:
5.0

I only use this location in the Fort Smith Arkansas area. Everything you can say Good about a location is there. I use them fairly often and recommend them to others always.

JOSEPH TAYLOR 
Rating:
4.0

Customer did not leave a comment.

Judy Farrar 
Rating:
5.0

Customer did not leave a comment.

Landen Brown  |  Overall Experience 
Rating:
5.0

Every experience I had over the last month was first rate. Equipment rental and return as well as purchasing moving materials was fantastic.

Curtis Ralston 
Rating:
1.0

The customer service was extremely poor. I was greeted with an immediate attitude as soon as I reached the store. I was then given a U-Haul that didn’t have any gas in it. The meter was below 1/16! There’s no reimbursement for the extra gas I had put in the truck because there’s no telling how much I would use on my trip. The original bill was 40$ more than I was promised and I lost 40$ in gas. Terrible.

STEVEN KENNEDY 
Rating:
5.0

No problems

Tim Mcneil 
Rating:
5.0

Customer did not leave a comment.

Chip Cooksey 
Rating:
5.0

Great customer service!

Kristen Long 
Rating:
5.0

Customer did not leave a comment.

Montelle Mullins 
Rating:
5.0

Customer did not leave a comment.

Sherry Billingsley 
Rating:
4.0

Customer did not leave a comment.

KELLIE GARDEA 
Rating:
5.0

Customer did not leave a comment.

Kelcey Knuckey 
Rating:
3.0

Everyone was very accommodating and very courteous

christian ward 
Rating:
5.0

Customer did not leave a comment.

Lori Shupert 
Rating:
4.0

Customer did not leave a comment.

JLisa Thompson 
Rating:
3.0

Customer did not leave a comment.

Kolton Buxton 
Rating:
5.0

Customer did not leave a comment.

Geoffrey Paddack 
Rating:
5.0

Customer did not leave a comment.

jay sheeds 
Rating:
5.0

As always, excellent service from the friendly, efficient staff at this location. Highly recommend to anyone for moving and storage needs.

DAVID NORGAAR 
Rating:
5.0

Customer did not leave a comment.

Ruaidhri Crofton 
Rating:
5.0

Customer did not leave a comment.

Jennifer Black  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindi Watkins 
Rating:
5.0

Customer did not leave a comment.

Patricia Blake 
Rating:
5.0

Customer did not leave a comment.

Christy Miners 
Rating:
4.0

Staff was really polite and helpful with the process

Octavia Napoleon-Edwards 
Rating:
5.0

Customer did not leave a comment.

Debra Briggs 
Rating:
5.0

Customer did not leave a comment.

Shavaunta Barker 
Rating:
5.0

Staff was very professional and accommodating.

Daniel Russell 
Rating:
5.0

Always a pleasure working with your associates at this location. They are ALL very friendly, professional, and anxious to help you with all your questions & needs. I always recommend this location anytime asked about renting a truck or trailer.

JAMES ROBERTS 
Rating:
5.0

Customer did not leave a comment.

christopher rhodes 
Rating:
5.0

It’s always a pleasure working with all the associates at this location. They are always friendly, very helpful in working with you on all needs. I always recommend this location anytime asked about truck or trailer rentals.

JAMES ROBERTS 
Rating:
5.0

Customer did not leave a comment.

Bobby Reppond 
Rating:
5.0

Service was great

Alexteen Cobb 
Rating:
5.0

Customer did not leave a comment.

Jenna Goetting 
Rating:
4.0

Customer did not leave a comment.

Charles Lane 
Rating:
4.0

Front desk personnel were great, helpful, and friendly. Well done!

JOHN PRIESTER 
Rating:
5.0

Customer did not leave a comment.

Luis Coro 
Rating:
4.0

Customer did not leave a comment.

Natya Flake 
Rating:
5.0

Very well managed location staffed by competent, knowledgeable and friendly staff. Highly recommend for any moving and storage needs

DAVID NORGAAR 
Rating:
5.0

Great friendly staff & a premium facility perfectly maintained... Couldn't ask for anything more from a business 👍

DOUGLAS SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patti DENT-CHASTEEN 
Rating:
5.0

Really nice people and very helpful.

Curtis Goings 
Rating:
5.0

Customer did not leave a comment.

Cynthia Cameron 
Rating:
5.0

Customer did not leave a comment.

Yvette Delpozo 
Rating:
3.0

Customer did not leave a comment.

maria jimenez 
Rating:
5.0

Customer did not leave a comment.

David Reno 
Rating:
5.0

I called to make the reservation because I needed to know if they hitch up the trailer for me, Yes. The reservation, sales staff, counter staff and the one who hitched up for me were all great and had great personalities. Return trailer was no problem. All went well.

Dianna S Bartlett 
Rating:
5.0

Customer did not leave a comment.

Charles Cooksey 
Rating:
5.0

Customer did not leave a comment.

Harold Scroghan 
Rating:
3.0

No complaints. Truck was ready on time. Both gentlemen working were very informative, pleasant, and friendly. Least awkward rental experience I’ve ever had.

Jessica Mehrbakhsh 
Rating:
5.0

Nothing I can think of.

JAMES A LANDRY 
Rating:
5.0

Customer did not leave a comment.

Ron Schmidt 
Rating:
5.0

Mac the gentlemen who helped us went above and beyond as far as service he was so easy to talk to and made the whole thing just a really good experience

Leslie Parker 
Rating:
3.0

The size of the storage is not as big as others for the same price. Also the bathroom was unsanitary and had a horrible order.

leeanna pamler Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PENNIE THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mikilena Messina  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Terry Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felisha Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JALONDA BALDERAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared Schluterman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PENNIE THOMAS  |  First Impressions 
Rating:
3.0

Average no trash near storage bathroom always broke and or dirty and close at 10pm I work evening shift 6 days a week

April Joshua  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody Krebs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Floyd Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALIZE TUCKER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

EDWARD BAIN  |  First Impressions 
Rating:
5.0

Since we got the unit about four years ago, everyone has been so helpful for us at all points of our patronage here. All the staff worked with us if there was ever an issue with payment or when were getting moved out. Rose is exceptional at making sure all issues were dealt with in a timely and professional manner.

LiLya De Leon  |  Overall Experience 
Rating:
3.0

Gave a 30 day notice on June 30th , as I have had my unit for alittle over 3 years. I am still getting billed and past due notices. Would like this rectified , as I was a great customer and never late on payments Thank you

April McKnight  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

shawna castillo  |  Overall Experience 
Rating:
3.0

Staff was friendly and nice only thing is the storage unit was not swept out it had spiders, spider webs, & a dirty sock left in the unit

TIFFANY MCCALL  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joel Topham  |  Online Move In 
Rating:
5.0

Helpful staff

Joel Topham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mandy Cobb  |  Overall Experience 
Rating:
5.0

For the Uhaul facility on Townson Ave in Fort Smith, AR The rest of my last in May -June up until I reached Fort Smith was an Almost Disaster through out the orders with Uhaul!! Fort Smith is the only reason I’ll ever do services with the Uhaul Company ever again!!

kathy mullen  |  Overall Experience 
Rating:
5.0

Rose and her staff were always helpful and willing to help if needed and were very flexible when my auto pay was messed up because my debit card on the account had to be changed (debit card compromised and bank issued a new one) Rose notified me in a professional and courteous manner the correct it! Along with the Storage Unit I had rented several trucks and the process was super easy and quick! So like I said if you need storage I’d give Rose and her staff a call! 1-5 Five Stars I’d rate U-Haul Fort Smith 10 Stars!

Hubert Earp  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashanti McGill  |  First Impressions 
Rating:
3.0

Lights are out in storage building can't see anything and my truck rental was nothing but problems this time. Extremely unhappy

Jason fangrat  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Thorson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Bello  |  First Impressions 
Rating:
5.0

Everything was great. I would definitely use them again.

adam fenby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher hall  |  Overall Experience 
Rating:
3.0

One issue I had but couldn’t do anything about it was when I talked to the person on the phone the unit that I had requested was supposed to had been climate control. When I got there it wasn’t. So I had to take what they had The other issue I had was the mice in the was bad that is why I had to find somewhere else. But your staff was very nice and friendly.

Kathy Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRIC CRAFT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnathen Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hebel  |  First Impressions 
Rating:
5.0

The unit I had was very hard for me to close. There was no offer to have it checked out.

SHERRY OLIVER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

nathan silvis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEILA ROGERS  |  Overall Experience 
Rating:
4.0

The young man that helped me was wonderful! Great CS! Went above and beyond to make sure I had a wonderful experience. Even came and checked how the unit was for me while he did his closing rounds. Very polite and courteous. Thank you!

Melissa Koenen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Alger  |  Overall Experience 
Rating:
5.0

Restrooms in main building were surprisingly clean and well maintained!

Greg Chapman  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Gloria Maldonado  |  First Impressions 
Rating:
2.0

The unit was broken into and amazingly the video footage was not available. You people are criminals. Obviously, we know who stole my tools.

Brad Tucholski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Moreland  |  Overall Experience 
Rating:
5.0

Very good prices and staff and love the facility

RANDY MILLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Astriel Tanner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Floyd Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONICA WOODRUFF  |  Overall Experience 
Rating:
5.0

What made UHaul storage fantastic was the staff!! Rose & Dillion are amazing! I stayed with UHaul for 2 years and had some concerns about security and Rose went above & beyond to ensure my things were kept safe and they were! I would definitely recommend UHaul to anyone!!

Dawn Clark  |  Overall Experience 
Rating:
4.0

Wish they had more accessible units that weren't upstairs.

LYNDA SIAU  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexander Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianne Fausner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Blair  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Snyder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonnie Barton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FORREST BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hubie xaysauasy  |  First Impressions 
Rating:
3.0

I paid rent on time every single month, and the only thanks I got for being a customer for well over a year was a raise in my rates not once, but TWICE. The exact same size unit was $65 cheaper a month at another facility. The unit was clean, but besides that it was subpar.

BRENT TOLBERT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laurie English  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nocona Mashaney  |  Overall Experience 
Rating:
5.0

was very pleased with the service

Evelyn Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY OLIVER  |  First Impressions 
Rating:
5.0

Staff was very nice and fast.

SHEILA ROGERS  |  First Impressions 
Rating:
5.0

Thank you for letting me store my stuff at this Uhau!

Louren Escamilla  |  Overall Experience 
Rating:
4.0

We were sent to the wrong number storage unit and when we got to the correct one, there was a rat trap sitting in a dark corner that should not be touched bare-handed. Of course we had to pick it up and carry it into the lit hallway to read the embossed black instructions on the black box to tell what it said and by the it was too late. The rat trap that shouldn't be touched already had been.

N Keith Hays  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick parry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

shawn jones  |  Overall Experience 
Rating:
1.0

500$ worth of stuff stolen nothing replaced and no compensation

Malacy Letlow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah DesOrmeaux  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Jacques  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittney Nicole  |  First Impressions 
Rating:
5.0

The employee Mac, was super helpful and very friendly.

Mikilena Messina  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kristin Featherston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shelia pendleton  |  First Impressions 
Rating:
5.0

Everyone has been so nice and it is so appreciated. We had to make an unplanned emergency move and as awful as the circumstances are, it has been a huge relief and very helpful that our experience with U Haul on Towson in Fort Smith, AR has been great. We have rented at other storage facilities before and have never experienced this positive of an experience. Thank you so much

mariha fowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DILLON GREGORY  |  First Impressions 
Rating:
1.0

Did Not do or have what I want

Judy Shelton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Little  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELIJAH CADLE  |  First Impressions 
Rating:
5.0

They went above and beyond to help me if you guys had 10 star rating you got it from me

Angel Quinones  |  Overall Experience 
Rating:
5.0

Uhaul worked with me through a difficult time in my life. My husband and I experienced moving across country, with 4 children & myself pregnant, for a better life. In the mist of things, we found ourselves homeless and working towards stability again. Uhaul was there to keep what mattered safe and secure. We worked out a payment arrangement. I'm glad to say, in time for the holidays, we have a house and all of our belongings. Belongings that bring back such great memories, before things got tough. Thank you so very much!!

Todd Blue  |  Overall Experience 
Rating:
3.0

Run down building unit had a rat poison block just sitting in it the motion sensor lights sometimes worked.

Benjamin Whitney  |  Overall Experience 
Rating:
4.0

Helpful friendly staff.

Carol McKee  |  Overall Experience 
Rating:
5.0

Excellent customer service

FELICIA JONES  |  Overall Experience 
Rating:
3.0

One of the workers had an attitude. There was in glasses who checked us in he was very helpful and nice.

stevie Mcgirt  |  First Impressions 
Rating:
5.0

Customer service was excellent !

FORREST BROWN  |  First Impressions 
Rating:
5.0

Worked through all my needs on short notice. The best place to go

RON GALLEGOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Hamilton  |  First Impressions 
Rating:
1.0

I’m not one to leave bad reviews, but when credit is due….When a reservation was made, I explained what I needed. Clearly they didn’t understand. Upon arrival, the guy at the desk was unhelpful and didn’t know how to give directions to ‘check in’ so I could use my entry card. No directions anywhere, not on the map, or the door. After 10 minutes in the heat, the card finally decided to work and allow me in. (Another group of people moving had the same issue, they came in behind me) I was given a climate controlled room down a long hallway that was not easily accessible and could not fit the 8 foot, 400 lb piece of furniture inside, due to narrow hallway and door. It couldn't have been broken down and I expressed that. I called the front desk and the guy(s) were so unhelpful and really just didn’t care about customer service or their job. They really could use customer service training. It isn’t all uhaul places, the location on stirman road in Fayetteville, Arkansas was awesome and very helpful when I rented the trailer.

Mary Baxter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEN ADNEY  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

OLGA ZEPEDA  |  Overall Experience 
Rating:
1.0

I’m not one to leave bad reviews, but when credit is due….When a reservation was made, I explained what I needed. Clearly they didn’t understand. Upon arrival, the guy at the desk was unhelpful and didn’t know how to give directions to ‘check in’ so I could use my entry card. No directions anywhere, not on the map, or the door. After 10 minutes in the heat, the card finally decided to work and allow me in. (Another group of people moving had the same issue, they came in behind me) I was given a climate controlled room down a long hallway that was not easily accessible and could not fit the 8 foot, 400 lb piece of furniture inside, due to narrow hallway and door. It couldn't have been broken down and I expressed that. I called the front desk and the guy(s) were so unhelpful and really just didn’t care about customer service or their job. They really could use customer service training. It isn’t all uhaul places, the location on stirman road in Fayetteville, Arkansas was awesome and very helpful when I rented the trailer.

Mary Baxter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Eagleson  |  Overall Experience 
Rating:
5.0

Easiest and Best process

Lori J Rose  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ARYAN NASH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aren Reitzel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara tracy  |  Overall Experience 
Rating:
3.0

Most of your employees, are wonderful and great customer service people. But one bad apple, can ruin your entire experience with U-Hall. I won’t call him by his name, because you probably know who he is. Rose is a great customer service person, as well as most of your employees at Your facility On Townsend Avenue, Fort Smith, AR.

Evelyn Holt  |  Overall Experience 
Rating:
3.0

Roaches were in my unit when I moved out of it.

betty clinkscale  |  Overall Experience 
Rating:
5.0

Extremely friendly and helpful staff. Vehicle was clean.

Riley Powell  |  First Impressions 
Rating:
4.0

The sliding latch on the unit is hard to engage to lock and open the unit.

PAT LUSK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAKAYLA LYNCH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara tracy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobby Weatherford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISHANA DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

randy northrup  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Desiree Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonnie Parker  |  Overall Experience 
Rating:
4.0

Two issues that need to be addressed are, your computer system has too many glitches and needs to have IT look into it. Second, the bathroom facility in the back building needs to have access or fixed or whatever, we need that sometimes as customers. Its a long walk all the way up front just to relieve ourselves.

James Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL DAVIS  |  First Impressions 
Rating:
5.0

Fast, friendly and accommodating service! Highly recommend this location for your U-haul needs!

KRYSTA DAVIS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MAURICE MARTIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara Miles  |  First Impressions 
Rating:
5.0

Very helpful friendly and ready to help with everything. THANK YOU U-HAUL

CONNIE SIMMONS  |  First Impressions 
Rating:
5.0

Rose was awesome helping me!!!

Valerie Rhoades  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa whitlow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwayne Kelch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaehong chung  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRIAN VAUGHN  |  Overall Experience 
Rating:
4.0

Access hours should be longer without having to pay extra per month! Other than that I have no complaints.

Samantha Good  |  First Impressions 
Rating:
3.0

Unit was a lot smaller than represented we had to get rid of our living room furniture and two shelves because they didn't fit.

Belinda Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannetta Mccrery  |  First Impressions 
Rating:
3.0

I would have said excellent If they would have fixed my lock and they said they would fix it when they moved me to this storage unit from the storage unit I had originally rented which was perfect for me, The whole time that I was in this new unit my big lock did not work. Had to have my boyfriend come and change out the small lock so it would lock up, never did have the big lock fixed, they kept saying they would fix it and they didn’t. Used to wrap a chain around it and make it look like it was locked up. And if it wasn’t for that I would give them an excellent rating.

APRIL LUSK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Thomas  |  Overall Experience 
Rating:
3.0

Our unit is so small we had to throw away our couch sectional,and two shelf units we were not happy about it

Belinda Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tania Guerrero  |  First Impressions 
Rating:
5.0

Rose was great & very helpful. Great management.

Lotoya Roberts  |  Overall Experience 
Rating:
5.0

The bathroom stank and were never cleaned in the back storage building but everything else was wonderful

Lee Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Hershel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Sims  |  Overall Experience 
Rating:
1.0

I went to yours storage facility 2 weeks after renting a unit. And man that was running the place called me a homeless old woman and said that he had seen me camped out on the side of his building two weeks earlier. He treated me badly I hope he is reprimanded maybe you can rip some of his stripes and pay bring him back down to Earth where he needs to be. I am not homeless and hurt my leg badly and just because I had on pajama pants because it's the only thing I could wear does not make me homeless which I am not and I certainly did not sleep nor try to live in one of your unit inside or out.

Timothy Arvin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRISTY UPDEGRAFF  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JALONDA BALDERAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Anderson  |  Overall Experience 
Rating:
5.0

The staff are friendly, knowledgeable and professional! They answered all my questions and offered assistance. Awesome staff!!!

TAMARA MAYS  |  First Impressions 
Rating:
5.0

I told Rose that U-haul in Fort Smith was the best experience of my disastrous move. She, her staff, and the facilities showed the caring, competence and attention to detail that should be represented across your company. Kudos!

jon jennings  |  Overall Experience 
Rating:
5.0

The guys at the u haul pla e on Towson Ave are so nice and helpful they really made my experience excellent!!!

Jasmine Ramos  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Ralph Pate  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES PITTS  |  Overall Experience 
Rating:
5.0

Great place

Timothy Arquitt  |  Overall Experience 
Rating:
5.0

The young Gentleman Spencer at the Ft Smith, AR on Towson Ave UHaul is AMAZING. So EXTREMELY helpful in EVERYWAY! Spencer was VERY VERY patient with our questions and he helped us So much! PLEASE, let Spencer know he was EXTREMELY EXCELLENT and we appreciate his kindness and customer service!

Stormy MacDonald  |  First Impressions 
Rating:
5.0

The girls there were awesome! They helped me the whole time and were super nice!

Tiffany Parker  |  First Impressions 
Rating:
3.0

The floors in building A are super uneven and hard to roll the dollys on. Especially from the outside going into the building.

Emilee Swearingin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUE CUSHENBERRY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tyler Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Murillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Artem Homan  |  Overall Experience 
Rating:
4.0

We saw a cockroach, in the climate controlled area. Hoping that u haul has exterminator come out often enough. That was the only reason that I didn’t give 5 stars.

Melynda Thompson  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

becky boehme  |  Overall Experience 
Rating:
5.0

I was never so blessed to be sent to that area of drop off. My whole trip had been a nightmare. If it weren't for the services from a corporate U-Haul dealership I wouldn't be there. You have top-notch gentleman name Jason who went above and beyond and well over expectations of services. He made app for the mistreatment of a unauthorized dealership that I picked my merchandise up from. And I've been renting from U-Haul for centuries. If the lady that took my reservation hadn't told me of this storage unit being available to me upon my arrival I would never known. She was the most awesome little girl I wished I had her name. Upon my arrival to drop off my truck to service was above Beyond anyone's expectations. Jason only made my mind up that I was at a real dealership of U-Haul and not some runoff. And made arrangements for me to get my truck and move my stuff within the next week I've my relocation. Jason should be commended as well as his staff. They are truly U-Haul Representatives. Jason again I can't express enough how much the job means to him he takes it very serious. And was the only reason I did leave my stuff at the dealership and we'll rent another truck can move on to my home now. I will be trying to find out how to get to your corporate reviews my experience. I want a c e o to see my comments. I've rented U-Haul for centuries under the same phone number. Wouldn't think to go anywhere else. But Jason saved your representation of U-Haul. If I were an Undercover Boss I would go in there and I would get him anything that man needed. I can't express enough of how wonderful his service was and how much he corrected and reassured me I wasn't wrong U-Haul is number one and is going to be number one as long as it's a corporate facility. As I stated I do want to go to your site for my final review of picking up my truck and having to drive from Florida at 55 and taking 3 days to get here. Thank God there was storage when I got here. Again I can't thank Jason enough and a reassuring me but you are still number one and can remain number one if you have employees like Jason Fulcher again I'm not sure of his last name but I'll never forget his name Jason.

MARIANNE PEW  |  First Impressions 
Rating:
5.0

I did think the unit was very small for the price. I was hoping for a bit bigger. I use to pay $40 for a full size shed.

Rebecca Mathews  |  Online Move In 
Rating:
5.0

I rented a storage about 7:45 p.m. and had to call to see if I would be able to access that night because I kind of had to move in a hurry and they were extremely helpful and made sure that I was able to access my storage before they left I would recommend to anybody thank you.

Casey Bryant  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ray Dutton  |  Overall Experience 
Rating:
4.0

Wonderful customer service. The storage facility was a much better experience the the renting a moving truck experience.

Shannon or Justin Neves  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James Grindele  |  Overall Experience 
Rating:
3.0

Originally all my information was changed over to a guys name when I logged into my online acct. My lock was cut off in error & I wasn’t notified until we tried accessing the storage & seen there was a combination lock on there instead of the original lock. Other then that staff were friendly & helpful. Process was really quick & easy. One of the staff members even changed my unit to make it easier when unloading.

Chaprice Rasberry  |  Overall Experience 
Rating:
5.0

I had to pay an extra month of rent on the unit to get into it after hours on my very last day having it even though the manager said it was fine and I would still be able to access it I would like to talk to somebody about it but every time I call I get put on hold for over an hour

Samantha Baty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUE CUSHENBERRY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Keili Moreland  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Roger Pfeiffer  |  Overall Experience 
Rating:
5.0

Guy running front desk allowed extra time for us to unpack through the front glass made life very helpful.

Bridget Noey  |  First Impressions 
Rating:
5.0

Rose and the other lady in fort smith uhaul was extremely pleasant efficient and had a sense of urgency. Marie in Florida was the same. My experience with uhaul was way beyond what I had expected.

JINA SOUKKASEUM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Kinsey  |  First Impressions 
Rating:
5.0

Staff were very helpful, both in the beginning and at turn in. I would recommend the U-Haul experience to anyone and everyone moving who needs to move....

James Webber  |  First Impressions 
Rating:
3.0

When it rented the storage unit in asked them guy I was dealing with if the unit in was getting was big enough to put my jet ski in which is 14 ft long he said oh yes it is big enough so I rented it when he took me to the unit he failed to tell me at was inside around a small corner!? I was passed he lied to rent a unit and I had no choice at the time I needed the unit i was limited on time. I was not happy with the lie i was sold but was happy with everything else

JENNIFFER MOORE  |  Overall Experience 
Rating:
2.0

In storage facility bathroom was messed up both outside and interior bathroom usually didn't have tolet paper or paper towel often. Interior bathroom of storage unit facility was sink was broken busted hanging loose. Place was trashy and dirty and smelled like urine a lot. Doors to facility anyone can walk in not that secure only thing was secure was using ID badge or pin code for specific wrenching unit from alarm going off. The interior area was trashy people left trash that they did not want by front of main door on the inside of the storage facility.

Mac Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer CRIPPS  |  First Impressions 
Rating:
5.0

I was very impressed with the young man that helped us. Great employee!

Sharon Williams  |  First Impressions 
Rating:
3.0

Customer service is always excellent here however the older inside storage building is in need of some major updates the back building is great tho

Alexander Nazar  |  First Impressions 
Rating:
3.0

I would only recommend this storage location to a friend if they were comfortable with the restricted hours. I am only here because there was nothing else available. I am also not comfortable with all the information that Uhaul required to rent the storage room. I feel very concerned that Uhaul is going to sell all the information and put me in a vulnerable situation. If my personal information is stolen Uhaul will be the first company my lawyer contacts.

ERIC HOUSER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC KIMBLEY  |  First Impressions 
Rating:
5.0

Spencer was Amazing and VERY accommodating. The Call center messed up our Reservation. Told me I was getting a larger climate control unit. When we arrived with movers in tow, we didn't have what was told. Spencer did ALL he could to accommodate with what was available. He cleaned our outside unit as there was a few things in there.. If it wasn't for Spencer, we wouldn't of been able to store our items. Once again, Spencer was the VIP of the store.

Lori James  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICOLE DONLEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Josh BEAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alton Moore  |  Overall Experience 
Rating:
5.0

No problems. They were very helpful.

Geraldine Malone  |  First Impressions 
Rating:
4.0

Trying to contact anyone by phone is impossible. The disconnect between corporate and local is frustrating. I had repeated arguments with rude management over agreements regarding payment dates. I had no assistance from local staff when I asked them to move a towing trailer so I could access my storage unit.

John Thomas  |  Overall Experience 
Rating:
5.0

They really helped me with storage issues

Alton Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cassidy Walters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan Murillo  |  First Impressions 
Rating:
5.0

The facilities were very clean except for the bathrooms. Several times the toilets were just disgusting. The associates were great to work with-super cheerful, friendly and accommodating.

ERIC BARLOW  |  Overall Experience 
Rating:
5.0

I don’t remember his name, but his face mask he wore was Skyrim themed and he said he’s been there a couple years. He was so awesome every time I came by. He was super friendly and personable and really went above and beyond the call of duty with helping me and my fam. He was always willing to help. Super awesome dude, to the point where I’d totally want my family to go out to dinner with him and his family lol (in a non cringey/creepy way yikes). There was one other man, with a sparse beard, who didn’t seem to do much of anything besides sit there and watch the other employees work, even when there was a line of people. He seemed to have the “not my job” kind of attitude. Maybe encourage him to be more helpful for the other associates who work their butts off.

Jennifer Coplin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephanie Schluterman  |  Online Move In 
Rating:
5.0

The whole experience was so amazing!

Jennifer Coplin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david cordell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Elser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beth johnson  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful and I am very pleased with my unit thank you :)

gabrielle epps  |  First Impressions 
Rating:
5.0

I would like to give a special thanks to Ms. Rose from the first time I spoke to her she really eased a great deal of my stress. She's an Angel. I wanted to give her a hug, but,,,,,, ya'll lnow the rest.🙂🙂🙂🙂🙂

DEBORAH RUBIN  |  First Impressions 
Rating:
4.0

I wanted to see my storage so I can tell if I needed a bigger one and it wasn't shown to me. It's pretty small for the size I was told. However it all got inside

Kajuanna Ellingberg  |  First Impressions 
Rating:
5.0

Always polite and so helpful.

Tanya Williams  |  First Impressions 
Rating:
5.0

I always use uhaul!

Dawn Clark  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jonnie Parker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE SINGLETON  |  Overall Experience 
Rating:
2.0

On the way down truck moter blew had to rent truck did not get any back on the trailer I will never rent anything from u hall a gein

Ronald Peppers  |  Overall Experience 
Rating:
5.0

Thanks

Charlie Wilborn  |  Overall Experience 
Rating:
5.0

Customer service was great when I rented storage and customer service great when I checked out. They have carts you can use to unload your storage. very nice facility.

Pamela Blair  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katie Donovan  |  First Impressions 
Rating:
5.0

Keep up the good work in moving forward to getting even better. You doing a great job are great 👍

Gerald Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Binder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle greschke  |  First Impressions 
Rating:
5.0

Everyone was super nice and very helpful! I'll definitely be recommending U-Haul to my family and friends!

Khadijah Raullerson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Hansen  |  Overall Experience 
Rating:
5.0

Matt, was very helpful and extremely nice. I appreciated him going above what my expectations where. He is very knowledgeable and made my experience flawless. He helped me with solutions to immediate problems without hesitation which made me feel safe and comfortable with the decision to leave my valuables at the site. The facility is very clean, and access convenient. Thank you

debi routh  |  First Impressions 
Rating:
5.0

The manager rose was very helpful and very friendly strongly recommended if anyone has any problems to get with her and i am sure she can resolve them..

ALEXANDER NAZAR  |  Online Move In 
Rating:
5.0

Nice facility and very helpful staff. When the opportunity comes again, I will not hesitate to use this facility again.

stan Yerton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Moraski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Moraski  |  First Impressions 
Rating:
5.0

I arrived at the pickup facility 1 hr early and the unit was ready. Checkin went smoothly while my son assisted with the trailer hookup and light checks. In about 10 minutes, we were driving away.

stan Yerton  |  First Impressions 
Rating:
5.0

The staff was very pleasant and helpful. I rented another Uhaul truck and returning g it Feb 10th and I look forward to seeing the staff again. They go out of the way to help you.

Dawn Clark  |  Overall Experience 
Rating:
5.0

Absolutely amazing service

Domonic Caldwell  |  Overall Experience 
Rating:
5.0

Staff was very knowledgeable and helpful. My experience was great will recommend to anyone.

sheryl turner  |  Overall Experience 
Rating:
5.0

Very helpful with giving me adequate advice in deciding how much space I needed for my short term need of a unit. Very insightful and laid back management.

Evan Shores  |  First Impressions 
Rating:
5.0

My uncle used Uhaul as a storage facility for several months before his passing. It was clean, brightly lit, secure, and the cheapest in the area that we could find. We would gladly use Uhaul again.

renee gable  |  Overall Experience 
Rating:
5.0

Thank you.

BRENDA BAKER  |  Overall Experience 
Rating:
5.0

Very nice and professional. Moving is stressful and they made the experience very easy.

JACKIE KELLY  |  First Impressions 
Rating:
5.0

Great storage facility.

John Smith  |  Overall Experience 
Rating:
2.0

An unexpected hospital visit extended the use of the van I rented. I apologized and explained the situation and promised payment upon return. The associate was rude and threatened me. I am appalled.

Bridget Ledbetter  |  First Impressions 
Rating:
4.0

Nice people, great to deal with. Facility very nice. Definitely would recommend.

brian schlercher  |  Overall Experience 
Rating:
5.0

I couldn't br happier, the young man that helped me find the right storage unit was very helpful and pleasant, need more employees in this world like him.

Tina Oliver  |  First Impressions 
Rating:
5.0

Friendly and helpful staff.

MARTHA VINCENT  |  Overall Experience 
Rating:
4.0

There was an issue with our storage unit. The manager called and helped us resolve the issue.

melissa whitlow  |  Overall Experience 
Rating:
5.0

THE FEMALE MANAGER IS AWESOME AND VERY PROFESSIONAL.

gloria antill  |  Overall Experience 
Rating:
4.0

My only complaints are no one answers the phone. So if you would like a question asked you have to drive up there. Too bad for the people out of town. Second they do not have a elevator.

Carly Norris  |  Overall Experience 
Rating:
5.0

Wish I could access it 24 hrs

Tanya Patterson  |  First Impressions 
Rating:
5.0

The staff and location was very good and professional.

Lemitress Shannon  |  Overall Experience 
Rating:
5.0

I was able to switch from a 15 foot to 10 foot truck on the spot but unfortunately no one was free to operate the lift when I was moving out. An elevator in the building would be nice.

Kristine Morales  |  Overall Experience 
Rating:
5.0

The customer service rep was extremely knowledgeable and courteous.

TERRIE VAUGHAN  |  First Impressions 
Rating:
5.0

Really happy with service both in fort smith ar and lowell ar would tell all my frends about u hall

Dale Hayer  |  First Impressions 
Rating:
4.0

Very helpful and accommodating especially due to the emergency circumstances I was in.

George Dokas  |  First Impressions 
Rating:
5.0

I cannot recommend this dealership highly enough! The friendliness and excellent service from everyone we encountered is to be commended. The gentleman we worked with was Matthew.

Jeanne Dunbar  |  First Impressions 
Rating:
4.0

Extremely helpful.

Sydnee Neson  |  First Impressions 
Rating:
4.0

No complaints. Staff very friendly and good to work with ..

DEWEY FORE  |  Overall Experience 
Rating:
5.0

Treated very professionally; facilities were spotless; customer service people were very polite and stayed on point.

KEN ADNEY  |  First Impressions 
Rating:
4.0

my experience is two fold- in AR I had the best services from the best staff however my experiences in San Francisco from the U Haul company was less than adequate

Phill Scoggins  |  Overall Experience 
Rating:
3.0

Several issues with flooding. Also had a time where the back section was dirty for a couple of months without being clean. Alarms going off without being investigated.

Lawrence Mann  |  Overall Experience 
Rating:
5.0

The two young men working were friendly and helpful.

Raford Ulrich  |  Reservation 
Rating:
5.0

I want to commend the staff at the Fort Smith branch on Towson. They were some of the most helpful and nicest people. They should be recognized for their customer service.

Andrew Ford  |  Overall Experience 
Rating:
5.0

Thank YOu

marlena parnell  |  Overall Experience 
Rating:
5.0

The people were extremely friendly and over the top helpful! Highly recommend this facility!

robyn johnson  |  Overall Experience 
Rating:
4.0

Clean and fairly priced

Ashlyn Manager  |  Overall Experience 
Rating:
5.0

It’s official I’m a die hard uhaul fan! The truck was great. It was clean and easy to drive. Plus everyone I spoke with along the way was super helpful and extremely nice. I will be using ya’ll again.

Loren Martin  |  Reservation 
Rating:
3.0

The employees were great but I got had roaches and bed bugs from storing my stuff there.i also ended up with a nice nesting in my box spring. I will not use yall again. Very disappointed.

Misty Wade  |  Overall Experience 
Rating:
5.0

You came through for me when I really needed an immediate storage space, I can't thank you enough!

patte griffths  |  Overall Experience 
Rating:
5.0

I am glad that u sent me this email. I Am more than happy with my experience there. I only rented because I was having to store my stuff until I got my own place. Your staff was always friendly

Eric Payne  |  Overall Experience 
Rating:
5.0

Great and safe place to store items.

Amanda Schaefer  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

  • History

    We have an adaptive reuse program to better the environment!

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