El cliente no dejó un comentario.Nanda Kishore C. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Forest Glade
Windsor, ON N8R1A2
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing, the transaction was quick and easy.David N.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Wesam T.
Personal amableAl W.
El cliente no dejó un comentario.Thomas S. | First Impressions
The trailer which I rented seemed to have a couple of minor issues which might be addressed in the near future.1.. Brakes may have been dragging a bit , as it felt to be pulling harder than it should have. 2. There was a lots of rattling coming from the trailer suspension. I have rented 6/12 trailers in the past, with no issues, however my experience with this particular unit was not as good. However your people are always great to deal with and your equipment always gets the job done. Gracias Jerome L.
Great staff, quick bookingJose Carlos B.
El cliente no dejó un comentario.Wayne S. | Overall Experience
Nothing really, the team went above and beyond to help us. Great staff there!Henry E.
The girl at the counter and the girl who cleaned out the truck beforehand were BOTH EXTREMELY NICE & UNBELIEVABLY HELPFUL. WE really appreciate that. Thank them both if that is possible.ANTHONY B.
We completed the check in prior to arriving as it stated it would be a lot faster. The process of getting the Uhaul and answering questions we already did online is very time consuming. Over 10 minutes to complete and get the keys. This does not count waiting for another attendant behind the window.Michael S.
El cliente no dejó un comentario.Christine S.
El cliente no dejó un comentario.Nigel R.
El cliente no dejó un comentario.cale A.
Wow, biggest and best facility I have ever seen.Paul H.
El cliente no dejó un comentario.Ann C.
I'm very satisfied with the efficient & friendly service!Lise L.
El cliente no dejó un comentario.Rob L.
El cliente no dejó un comentario.Dave B.
Nothing, everything was good.Wayne M.
Samantha was awesome when picking up the equipment. Return I felt a little rushed due to the guy helping me was on his way out. But overall great service.Thomas B.
I am satisfied with my experience at the UHAUL at this location however I reserved the car dolly at the UHAUL on Dougall. After making the reservation I was told the equipment at Dougall was broken and I would have to go to Tecumseh to pick it up. The equipment should have been delivered to Dougall for me. This was an inconvenience to me and poor customer serviceAntonio R.
El cliente no dejó un comentario.Alan B.
El cliente no dejó un comentario.Frank A.
El cliente no dejó un comentario.Devin H.
Everything was excellentASSAAD B.
Speed up the pick up and drop off process.Theresa J.
El cliente no dejó un comentario.Jody L.
Sean, Matt and Sam are the best example of customer service. Have been coming to this store for years and will always recommend itAleyna Y.
Great service. The software to calculate financial aspects of renting vehicle very clear and helpful. Just one challenge. We are in Canada. It might be advisable to clarify odometer and respective charges are in miles. Convert and quote /mile not .89/km... or at least show both prices /mile and prices /km. In other words convert and show both systems on invoice. ¡Gracias!Ira C.
El cliente no dejó un comentario.Scott J.
El cliente no dejó un comentario.Ahmet G.
Very friendly staff. Quick check in and out!KEITH P.
Great efficient service,truck had no issues.Elizabeth M.
The app for inspecting the vehicle doesn't work. It doesn't let me upload pictures of the vehicle before driving off the facility. I end up having to take pictures on my cell phone instead.CANDAS E.
El cliente no dejó un comentario.Alan A.
The girl by mistake told me 20 miles which should've been in kilometres so they charge me extra money for it which I didn't appreciate it. don't tell people the price then change it. I will use a different moving company next time.Ron E.
El cliente no dejó un comentario.JASON M.
Very easy and quick. From booking to pickup to drop off. Seamless experience.kristina F.
El cliente no dejó un comentario.peter C.
El cliente no dejó un comentario.stewart H.
Samantha was absolutely amazing , after explaining what had happened during pick up she suggested the proper channels to go through to have something done about the awful mishap. She's a great leader and would recommend her assistance and this location to many just off of her knowledge and willingness to help the customer.Flissha R.
El cliente no dejó un comentario.jim w. | Overall Experience
It was busy because it was the beginning of month so maybe add staff, waiting was a bit long. On a positive noteâ€¦SAMANTHA did an amazing job, she was nice, calm and very pleasant to work with. I overheard Samantha on the phone with a customer going through all the possible solutions that she could assist them with, and one of her solutions fix a problem without having to send out somebody out with additional cost. Kudos to Samantha!!!Deborah J.
I booked a dolly for the rental truck online but wasn't told how to pick it up. I didn't realize this until I was at my destination. I called and they took the fee for a dolly off the bill.Emanuel P.
All goodJohn K.
El cliente no dejó un comentario.Slawomir B.
El cliente no dejó un comentario.Gabriel C.
Everything was great, trucks were lined up and the staff was busy but gave excellent service. The girl who helped me out was quick and informative, she answered all of my questions and was very friendly.SCOTTR D.
Although it was my fault for being late for my automated pick up time, the representative was interested more and making sure that it was my fault, then assisting me with moving on with my transaction. Instead of offering a helping hand, I understand it was before 7 o'clock, but I did not want to go into the building. I just wanted some help on navigating the app and she was unwilling to offer any assistance until seven sharp.Francesco A.
El cliente no dejó un comentario.MANORATH B.
I had an excellent experience despite initially getting a vehicle with a leaking roof. Management is to be commended for the entirely satisfactory solution achieved.Trevor S.
My experience began and ended without a hitch. The employees were knowledgeable and polite.Steven G.
El cliente no dejó un comentario.Jeff S. | Overall Experience
Great Customer Service pick up and drop off.chuck R.
The staff were professional and customer focusedâ€¦â€¦.a pleasure doing business.Kathleen M.
Good locationLeonard S. | Overall Experience
El cliente no dejó un comentario.Gerald D.
I have been renting from Uhaul for many years, with most transactions being bad experiences. Usually, the staff is unaccommodating, unhelpful and sometimes outright rude. This was by far the best interaction ever experienced with your organization and I fully credit it to the wonderful staff onsite. They were friendly, helpful and approached me as a valued customer vs. the usual approach by Uhaul (making me feel like you are my only option, therefore it doesn't matter how I am treated). Me and my company will continue to use this location for all of our truck needs in the Windsor region. GraciasJason D.
El cliente no dejó un comentario.DAN T.
I had requested and paid for furniture pads. I assumed they were in the trailer, but they were not. I am not sure whose responsibility it is to double check?Nance B.
El cliente no dejó un comentario.Carolyn H.
El cliente no dejó un comentario.DAVIDM B.
Inside truck cab windows were very dirty. I had to clean them to properly see.DAVID B.
Great service all around. Will continue to do all my business with this uhaulBrian P.
It was busy but they were working hard and doing a great jobCaleb P.
Make sure the van cargo area is swept out, especially if there is broken glass left behind.ROBERTDAVID J.
El cliente no dejó un comentario.tabitha P.
El cliente no dejó un comentario.somya S.
El cliente no dejó un comentario.Mihir S. | Overall Experience
Forgot to check the odometer. Google maps (and common sense) says I went 19 km. U-Haul, to my house, to the dump, back to U-Haul The odometer says I went 62 km. Was charged 50% more than the quote. Didn't ruin my life, but nobody enjoys being ripped off. Lesson learned: check the odometer.Colin B.
El cliente no dejó un comentario.Lorenz S.
El cliente no dejó un comentario.Anna C. | Overall Experience
Excellent staffing. Everything was explained to us.Vehicle was very clean inside. Will recommend this location!!Barry M.
El cliente no dejó un comentario.Ruth B. | Overall Experience
Device was greatJamie B.
Just a note regarding our truck. There must be a small gap near Moms Attic. Some of our boxes got considerable damp. I can only assume water got in through some crack in the roof. Nothing was damaged but thought I should mention it.Blair M.
El cliente no dejó un comentario.MARIUSZ K.
El cliente no dejó un comentario.Brian H.
This was my first experience using a storage facility and the experience was great. Samantha was awesome.Hazem E. | Overall Experience
El cliente no dejó un comentario.Antonio Matthew P.
El cliente no dejó un comentario.Doran M.
it is always easy breezy working with the qualified staff at U-HaulBarbara M.
El cliente no dejó un comentario.Taylor J.
Bad services.shaofeng W.
El cliente no dejó un comentario.Jeff S. | First Impressions
El cliente no dejó un comentario.Trevor T. | First Impressions
Kudos to Jerry. He was excellent.lorne M.
El cliente no dejó un comentario.Ruth B. | First Impressions
Was an easy move in and outSamir E. | Overall Experience
El cliente no dejó un comentario.Derek T.
El cliente no dejó un comentario.Ruth B.
El cliente no dejó un comentario.Muneer M.
The location I picked up the truck is a great branch; however I only used them because my original booking in Tecumseh (UPS Store) did not open like the hours on their storefront said. I pre-booked my appointment. I waited for over 20/25 minutes until I called the customer service hotline to make alternative arrangements. I ended up starting the move an hour later which was very inconvenient for the friends who graciously offered their help.Steve I.
The parts were not in for the date of my install. However once they were available I did receive a call and had them I talk asap. So with that being said the delay made it frustrating but it was resolved efficiently and I would recommend due to that resolution.Rian S.
El cliente no dejó un comentario.Sandy H. | Overall Experience
Not a thing,staff were courteous and helpful.Anthony H.
Shawn went above and beyond to make sure I was happy with my rental.Trent G.
Very fast service.Lorna P.
El cliente no dejó un comentario.CHRIS E.
El cliente no dejó un comentario.renee M.
El cliente no dejó un comentario.Alfons B.
El cliente no dejó un comentario.Rhonda M.
Very HelpfulADRIAN P.
Just an amazing experience!nino p. | First Impressions
El cliente no dejó un comentario.REBECCA C. | Overall Experience
El cliente no dejó un comentario.frederick A.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.MICHAEL D. | Overall Experience
U-Haul is the best Thank youAYSAM Y.
El cliente no dejó un comentario.Karen B. | First Impressions
Very helpful ThanksADRIAN P.
El cliente no dejó un comentario.jeff l. | First Impressions
Excellent service and they took the time to see what my needs were and made sure I had what I needed. Facility is top notch and very clean and secure.scott j. | First Impressions
El cliente no dejó un comentario.Bailey C.
El cliente no dejó un comentario.Abigail B. | Overall Experience
El cliente no dejó un comentario.Jean Paul R.
El cliente no dejó un comentario.Howard L.
El cliente no dejó un comentario.shadha p. | Overall Experience
Truck rental experience was excellent. Staff was very accommodating, respectful and appreciated my business. Always recommend U-Haul for both local and long distance moves. RobertRobert M.
El cliente no dejó un comentario.krista W.
Perfect for my simple storage needsLeonard J. | Overall Experience
El cliente no dejó un comentario.Frances A. | First Impressions
El cliente no dejó un comentario.Michael G. | Overall Experience
El cliente no dejó un comentario.BRUCE W. | Overall Experience
El cliente no dejó un comentario.Thomas P. | Overall Experience
Thanks for your helpPatricia P. | Overall Experience
Very nice and helpful employeesLORI A. | Overall Experience
Units are great but at night hard to wish units had motion sensored lightsAllison C. | Overall Experience
El cliente no dejó un comentario.Madison D. | First Impressions
El cliente no dejó un comentario.Peter K. | Overall Experience
El cliente no dejó un comentario.Rob H. | First Impressions
El cliente no dejó un comentario.patricia d. | Overall Experience
El cliente no dejó un comentario.Shelley R. | First Impressions
The customer service person was extremely pleasant and helpfuldixie o. | Overall Experience
Your staff was very helpful, informative and polite. I was always greeted immediately for assistance when it was not busy. The only part I would recommend a bit more assistance with, is demonstrating how to use the Pre-Check link for the truck rental. I had to go back inside to ask for assistance. Maybe ask the patrons if it is the first time using that link and taking pictures. Staff can go with the patron and walk them through it.Michael G. | Overall Experience
Sean gave me EXCELLENT customer service.Michele W. | First Impressions
El cliente no dejó un comentario.ahmer s. | Overall Experience
El cliente no dejó un comentario.Carrie B. | Overall Experience
Samantha was very helpful. Great interaction and service. Thanks very much.Hazem E. | First Impressions
Always clean and easily accessible.Cindy S. | Overall Experience
El cliente no dejó un comentario.Sandy H. | First Impressions
The girl I dealt with was very informative and a pleasure to deal withgrace S. | First Impressions
El cliente no dejó un comentario.Audra I. | Overall Experience
El cliente no dejó un comentario.Doug A. | First Impressions
Thank you for all your help and unfortunately I had to empty my storage due to unforeseen circumstances on my part. Alyssa was more than helpful. Thank you Calliecallie g. | Overall Experience
El cliente no dejó un comentario.Pat D. | Overall Experience
El cliente no dejó un comentario.David W. | Overall Experience
Well trained and friendly staffrudolph s. | First Impressions
The Uhaul team is doing a great job.KENDALL R. | First Impressions
Everything and everyone met all the requirements for running this facility. I will be back for another unit in the near future. Thankyou Uhauldiane m. | Overall Experience
Staff well informed and provided excellent customer service.William S. | First Impressions
El cliente no dejó un comentario.gina p. | Overall Experience
We found that our particular unit was leaking during rain storms but Alyssa was informed allowing us to stay a couple extra days as it took a couple of days to re-arrange our things as to not get damaged. All the staff were friendly and accommodating. Just a great experience overall. TYEsther M. | Overall Experience
El cliente no dejó un comentario.kathleen s. | Overall Experience
Had my belongs in the storage for 2 years never once missed a payment staff was always very friendly my stuff was very secured would highly recommend to any of my family or friends 😊Tina O. | Overall Experience
This facility was extremely clean. Our overall experience was very, very positive. GraciasLenore R. | Overall Experience
El cliente no dejó un comentario.Paukhan S. | Overall Experience
El cliente no dejó un comentario.Edward R. | Overall Experience
Forest glade is THE BEST UHAUL in Windsor, walker should be shut down and dougall is hit or miss but forest glade is always quick, friendly, helpful and organized. Will always be going to this location!Cheyenne C. | Overall Experience
No commentsionel M. | Overall Experience
El cliente no dejó un comentario.melissa m. | First Impressions
El cliente no dejó un comentario.Tony M. | First Impressions
El cliente no dejó un comentario.Chistina S. | Overall Experience
El cliente no dejó un comentario.BARBARA D. | Overall Experience
Representative was extremely friendly and helpful at check-inLeonard J. | First Impressions
Great facility!doug m. | Overall Experience
Excellent place to store excessive things.nancy j. | Overall Experience
Except for last day of check out, I was having difficulty with the storage lock and the front office person was not professional rather rude. This was my only bad encounter other than that excellent service.Peggy R. | Overall Experience
El cliente no dejó un comentario.GERRARD G. | Overall Experience
El cliente no dejó un comentario.Pat D. | First Impressions
El cliente no dejó un comentario.jim w. | First Impressions
The facility and customer service was excellent. I did not feel safe going to the indoor unit alone and reported an incident about it.DONNA K. | Overall Experience
Friendly staff... knowledgeable, fast service!!LISA MARIE DIANE L. | First Impressions
This U-Haul facility was clean and had everything accessible. I fell behind on my payments and was able to make payment arrangements. They didn't just sell off my stuff like other storage facilities I've heard of. They are friendly and greet you with kindness.janie k. | Overall Experience
El cliente no dejó un comentario.Nikola b. | Overall Experience
Thank you to all staff at Uhaul tecumseh!!!! I was very happy with the customer service I received while using your storage facility :) All the best and have a great rest of your summer!! DinaDina R. | Overall Experience
El cliente no dejó un comentario.Michael H. | Overall Experience
Was a very safe and convenient way to store my e-bike & utility trailer.STAN H. | Overall Experience
El cliente no dejó un comentario.liz n. | First Impressions
Fair prices, and overall good experience. Just wish there were units a bit bigger to rent. But everything else was goodCarol B. | Overall Experience
El cliente no dejó un comentario.Renee D. | First Impressions
El cliente no dejó un comentario.Edward R. | First Impressions
El cliente no dejó un comentario.Praveen R. | First Impressions
El cliente no dejó un comentario.DONNA K. | First Impressions
El cliente no dejó un comentario.James K. | Overall Experience
El cliente no dejó un comentario.BILL M. | First Impressions
The facility was very helpful during my needs.roger f. | Overall Experience
El cliente no dejó un comentario.Noor A. | Overall Experience
The staff at Forest Glade are the best! Good service, patient and friendly!lori d. | First Impressions
I don't really have any comments yet, as, all I have done is secured our store unit and payed for our lock. However, I can tell you that the service we received at the Forest Glade location was excellent. Was able to answer all of our questions and concerns.DEBBIE P. | First Impressions
Excellent thanks for all your help.KENNETH A. | Overall Experience
I appreciate their understanding. Very nice location and ill always be returning because of their friendliness and understanding.Daniel H. | Overall Experience
I appreciate the storage unit being absolutely immaculate!Nicola M. | First Impressions
El cliente no dejó un comentario.Frank H. | Overall Experience
The staff are extremely knowledgeable and helpful!Shelly Ann S. | Overall Experience
El cliente no dejó un comentario.VINCENZO M. | First Impressions
Our trip was a one way from Montreal to Windsor. The Montreal office was a disaster and the Windsor staff was 'so good' it made up for the start. The move into storage here was also a breeze. Thank you WindsorDave S. | First Impressions
El cliente no dejó un comentario.Mark K. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER B. | First Impressions
El cliente no dejó un comentario.Tim M. | First Impressions
El cliente no dejó un comentario.Brenda F. | Overall Experience
When my dad died they were so passionate and understandingChistina S. | First Impressions
El cliente no dejó un comentario.Karen B. | Overall Experience
El cliente no dejó un comentario.Robert H. | First Impressions
El cliente no dejó un comentario.Lloyd L. | First Impressions
El cliente no dejó un comentario.shannon k. | First Impressions
The only problem i had was renting a 26 foot UHAUL I wish i had more time on the rental as had to rent a car to drive to Windsor that cost me 145.00 to drive to Windsor to pick up order then drive the empty truck Back to Shakespeare it was a 6 hour drive and it cost me in gas 345.00 or more as the truck only had 1/4 of gas to drive back to Shakespeare this was not far to me i hope UHAUL could help me with this cost as i picked it up at 2 and i had to have it back the next day to Windsor by 1 and i only had enough time to load half of the 26 foot then we had only 3 hours to unload truck at uhaul now i have to order another uhaul that will cost me more and My guys were not happy i told them its not my fault we i had to wake up at 430am to make the return time at 1 the total of the move was 765.00 and if i pick up a truck in my area it would of only cost me for a 1 way 346.00 plus my guys time of 7 hours as i have to pay them for 14 hours now i will be ordering a 20 foot very soon or maybe uhaul could give me credit as i am not done moving thanks but very happy still be safe ;rob m. | First Impressions
very good staffyadwinder d. | Overall Experience
storage was good. renting a truck was badthomas a. | Overall Experience
El cliente no dejó un comentario.DAN C. | First Impressions
Great staff, very efficient and friendly. May use the facility in the future. Have rented your vans on many occasions.Dave D. | Overall Experience
Alissa was great! She was helpful and polite. I appreciated the friendly manor in which she welcomed me, and help me navigate choices for my storage needs. Thanks Alissa.Dustin b. | First Impressions
The experience as A1 .Jean E. | Overall Experience
The staff were always helpful and courteous.Jennifer O. | Overall Experience
I was greeted right away by the 3 people working in the store. The person that assisted me (I regret not getting their name) was so helpful. I explained that I had a bad hip so she gave me a unit close to the loading area and had me drive there so I could see it. Walked me through the whole process. Showed me the inside of the unit for size, how to use the swipe card and lock. She was always smiling.marie f. | First Impressions
El cliente no dejó un comentario.Kathy W. | Overall Experience
Only U-Haul for us. Both trucks and self storage. Staff is incredible and helpfulLLOYDR L. | First Impressions
El cliente no dejó un comentario.STAN H. | First Impressions
👌👍mile z. | Overall Experience
El cliente no dejó un comentario.John K. |