Customer Reviews for U-Haul Moving & Storage of Florissant II
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

213 comentarios

1350 N Hwy 67   Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

(314) 266-6747

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(314) 266-6747

1350 N Hwy 67
Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

Servicios en esta ubicación:

Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

N/C

John B.  |  First Impressions 
Clasificación:
3.0

Storage units are too expensive.

Chandra J.  |  Overall Experience 
Clasificación:
1.0

I was double charged because the service person didn't pay attention that I paid online. I got self storage the location was not accessible my key card was not activated I pushed the service button several times no response I called the location no answer I had to rush to another uhaul location to get a storage unit. After doing so went back to location to return truck and mngr stated systems have been down all day no apology or empathy.

Michelle C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

erica c.  |  Overall Experience 
Clasificación:
5.0

One thing I can say, you just need more flat bed carts and more larger size carts. Gracias

jamie P.  |  Overall Experience 
Clasificación:
5.0

Very happy. No complaints. The best. Boxes were cheaper and better than Homedepot. 5stars.

Howard J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

vanessa s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas e.  |  Overall Experience 
Clasificación:
4.0

Trouble getting help when needed with calls , was hung up on or disconnected several times . But overall good and I would recommend to others I've had good experience most of the time

Aletha T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

diana j.  |  Overall Experience 
Clasificación:
5.0

The staff were so helpful and friendly!! The move into the storage unit was so easy. And what I hear from others, the move out will be just as easy.

Kimberly R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

yolanda W.  |  Overall Experience 
Clasificación:
5.0

I couldn't have made it thru this moving experience without your service. From reservation to departure my family and I were well pleased. Thanks.

Angie V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lysyin L.  |  First Impressions 
Clasificación:
4.0

Only thing wrong is the operation of the door key card. I was told it is an internet problem which I believe but should be fixed. I could not gain entry on more than one occasion.

Patricia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericka W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla D.  |  Online Move In 
Clasificación:
4.0

Everything was great except for me not being able to access the front door entry because of the step by step process. 2 boxes on the left and 1 on the right. In order to access the front door you must swipe box on the right first, next swipe the 2 on the left…which is backwards (in my mind). There aren't clear instructions on swiping which one first. There should be a numeric listing out front. The place was clean and well lit! The staff performs routine spot checks to make sure your area is secure. I had more than 1 space, and my lock wasn't secured, I got a call on my voicemail and they told me to come secure it or they will have to put a new lock on my space. Overall -great experience! 5 stars

leslie n.  |  Overall Experience 
Clasificación:
5.0

CLEAN, GREAT STAFF, SECURE :)

angela r.  |  First Impressions 
Clasificación:
5.0

Enjoye d the space I had Mary

Mary D.  |  Overall Experience 
Clasificación:
5.0

Even when I faulted you had my back ty

Sandra G.  |  Overall Experience 
Clasificación:
5.0

Super nice and very clean. Staff helpful and efficient.

Roxanne r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty M.  |  Overall Experience 
Clasificación:
5.0

Thank you guys for my excellent experience with Uhaul!!

rahbosha h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  Overall Experience 
Clasificación:
1.0

The guy who helped me check in didn't greet me and was very rude during the process checking in. I had to later rent a second unit and when I got to it, it wasn't ready so I called to make it known. It took 30 minutes for someone to come and unlock the unit. He then told me that the units didn't come with locks, I was told that they did come with a lock and he was rude as well.

Yolanda P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marvin m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert J.  |  Overall Experience 
Clasificación:
3.0

Horrible time moving in my unit had a lock on it which caused me to have to take all my stuff back down the elevator put it back into Uhaul and go to office before they closed the time was 6:45. I called customer service they was no help told me to comeback tomorrow which was totally and inconvenience to my schedule. Luckily the office was still open and the gentleman told me to follow him back up and that he would get it unlocked not to mention it was 16 degree weather yeah totally pist me off moving in however it's in my storage and that's all that mattered but horrible situation someone wasn't doin there job properly for that lock to be on there i made reservations previous day.

Jordan P.  |  First Impressions 
Clasificación:
5.0

I love uhaul I always use you guys will continue to use you guys

Brittany B.  |  Online Move In 
Clasificación:
5.0

I've been very pleased with the service I've received from U-Haul storage services. Will use them again in the future.

Jacqueline T.  |  First Impressions 
Clasificación:
5.0

Every aspect of the U Haul experience was excellent, from the renting of the U Haul truck, to the storage place, and the customer service team being very helpful.

Daphne L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Ashley B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Willie J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfreda R.  |  First Impressions 
Clasificación:
5.0

My time was there was excellent I have no problems and the employees was very helpful highly recommend!

Alexus M.  |  Overall Experience 
Clasificación:
4.0

I had a great experience with them.

Germaine M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Eiko i.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon M.  |  First Impressions 
Clasificación:
5.0

It was always clean and the temperature was set at a very comfortable level for moving. This UHaul is one of the best.

MAVIS S.  |  Overall Experience 
Clasificación:
5.0

Excelente

Ronald g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam R.  |  Overall Experience 
Clasificación:
2.0

They never refunded my money after overbilling me

TISHA J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle Q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arquetta F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kayandra M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon D.  |  Overall Experience 
Clasificación:
2.0

I was not made aware of the rules UHaul had when I signed up and thought my requests were done correctly. Was hassled on my vacation about the room and we were given late charges and extra fees, I could not get anything accomplished from out of the country. Sent several emails regarding the unit being emptied closed at my request when I rented the unit for 30 days. Then was told I needed to snail mail a release form, I would have gladly signed in the beginning if I was made aware. it was a HUGE hassle. Since then, they have closed the room and account and did not charge me the extra fees, so I am satisfied, but the customer service needs help in servicing customers promptly.

john w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Allen B.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Had a couple of lock outs, and they verified my info quickly, and got me access.

kevin j.  |  Overall Experience 
Clasificación:
5.0

Best storage unit I have rented! Always clean and friendly service.

brianne t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharmaine D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melonee h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony W.  |  Overall Experience 
Clasificación:
5.0

Thanks so much to the whole team.

Alfreda R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

leslie n.  |  First Impressions 
Clasificación:
1.0

When I asked about auto bill payments I was directed to go to website. I opened account on website and thought I was in auto payments until I received a letter in the mail. Unacceptable in how this works.

Cherise G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Devyn T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George H.  |  Overall Experience 
Clasificación:
5.0

Everything was great, access to the dock, cart availability and the conditioned space.

Steven S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DENICE S.  |  Overall Experience 
Clasificación:
4.0

It started off a little rough but it got a lot better.

karen m.  |  Overall Experience 
Clasificación:
4.0

Thanks for the service

CRYSTAL S.  |  Overall Experience 
Clasificación:
3.0

Pricing seem a little high for smaller units.

Pamela H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa s.  |  First Impressions 
Clasificación:
3.0

Thank u

caroline d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAUNAE R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD AVERY T.  |  Overall Experience 
Clasificación:
2.0

The loading area inside the sliding doors has someone's belongings attacked in the hallway. It prevented me from having easier access to my storage unit. I had to continually push the loading cart though the staging area for all the carts which has small barricades that I to go over. It also didn't smell that great neither. My unit was clean and it was a convenient location for me.

Jacob B.  |  First Impressions 
Clasificación:
1.0

I did not move in. I had originally booked a storage space. When the movers arrived to put the items, we were told that our space that was reserved was no longer available. However when I called later, I was told that someone was given my space AND used to rent it under my name. The store rep was no help and couldn't explain why it was given away. I reserved another space but later cancelled it. I was unable to move my items, which prevented the movers from completing their job. This was a HORRIBLE experience and I decided to go to one of your competitors. Very disappointing experience and I would not recommend Uhaul to any of my friends.

Privacy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tylor V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Murry W.  |  Online Move In 
Clasificación:
5.0

Nuff said.

EDDIE D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Farshid F.  |  First Impressions 
Clasificación:
4.0

Just a little pricy for the storage unit

Dasjanee W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramona M.  |  Overall Experience 
Clasificación:
5.0

The young lady that helped me was awesome and very informative

Margaret V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donesia N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerica H.  |  Overall Experience 
Clasificación:
2.0

I no longer needed my storage unit and called to cancel the contract....I continue to be charged and contacted regarding the unit....there clearly seems to be a lack of communication amongst staff....

karmon e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alisha t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel R.  |  First Impressions 
Clasificación:
4.0

Keep up the good work. The staff was very pleasant.

CANDYANCE D.  |  First Impressions 
Clasificación:
5.0

The group at the Florissant location were the best.

LARRY E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THEO O.  |  First Impressions 
Clasificación:
3.0

Apparently some clients must have been evicted from their unit. Once the Uhaul employee would remove their items, it would block the hallway leading out the door to our vehicles. Very discouraging when I had to move someone's personal items just to get through with my things.

jamie d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chaunae R.  |  First Impressions 
Clasificación:
5.0

This was a very good experience. Thank you for being so friendly and having great customer service. When we got there, we had to change the size and it was done with no issues. ¡Gracias!

Mardriana M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NATIKA J.  |  First Impressions 
Clasificación:
5.0

Clean, convenient, plenty of carts and secure

Andrea M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

TASHEENA S.  |  Overall Experience 
Clasificación:
5.0

The only complaint is that they didn’t offer a prorated refund when we moved out early of our storage.

Paul H.  |  Overall Experience 
Clasificación:
4.0

U-Haul is my number 1# place to rent trucks from to get the job done A big Shout Out to U-Haul love you guys💖 and thanks for being supportive

Cheryl W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvia D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley S.  |  Overall Experience 
Clasificación:
5.0

I was impressed by the cleanliness in the friendliness of the staff. I will recommend this storage facility highly

theresa b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meagan S.  |  First Impressions 
Clasificación:
5.0

I had tried to rent from another company but the process left me angry and frustrated. Uhaul made this a breeze and was ready to help when needed and FAST! I was on the property when I rented on line and was in my unit in 10 min. Now thats FAST!

Karin B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Anissha B.  |  Overall Experience 
Clasificación:
5.0

The staff was so friendly and helpful. From the young lady that I spoke with on the telephone to the gentleman that assisted me when I came to pick up the truck. If I ever have to move again I will definitely choose thia location.

Dezell Y.  |  First Impressions 
Clasificación:
5.0

My boy plugged me in with a promo deal i peeped while i was walking around noticing how extremely clean the building was. He saved me mad paper, which was point cause IM broke and the reason i got the 5x5 storage unit (which works very well if you know Tetris) was unexpected. I was prepared to pay that low price of 39.95 tho. 41.63 after tax in my city. But ANYWAY my man was SUPERB pulled up to remove my lock and explain yall strict a** security system. Lol i like it tho SECURE MY PROPERTY MANE! LOCKDOWN! 2x! do youfeeeel me. But look i can't remember his name and it's 7am i ain't going to the car rn its cold and I'm cuddling buttttttttt. It WAS NOT the guy with the green hair N the piercings. Fire him. Or not cause they trippin wit that unemployment stuff. But he deserves a thumbs down or a boot . . It was the older white Man who saved the day. Kinda tall skinny some wrinkles. Glasses? Maybe? Looks like he may or may not smoke a cigarette every thirty minutes but HE DESERVES IT cause like he been thru alot and he appreciates working for you all. Which are top 10% best employees. If y'all actually read this imma go back up there today and y'all email me ill tell you but i hope yall know or figure it out BUT it be the right person. Id like to enjoy a lager with that mane. Quick , easy, saved money, and enjoyable conversation, social distanced Greatness. He gone win the U-Haulympics. 10 toes Down don't look at the ground im out .. peeeeaaaaaaaaaccccceeeee. (Covid aint real its a uncommon cold)

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tanya m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

valerie b.  |  Overall Experience 
Clasificación:
2.0

Roaches were crawling through my unit when i went to pick up my things. I have never ever had bugs. More needs to be done to ensure that bugs are not able to get to other units

JHAQUISHA M.  |  Overall Experience 
Clasificación:
5.0

Thank you so much! Very convenient. I have no complaints!!!

Veronica T.  |  Overall Experience 
Clasificación:
5.0

Courtney was very professional and friendly.

Shirley S.  |  First Impressions 
Clasificación:
5.0

I’ve been in a number of storage facilities and this was the best for ease of pickup and drop off

melvin b.  |  Overall Experience 
Clasificación:
5.0

Seamless experience. No hiccups. In and out. Courteous and professional.

Katherine P.  |  First Impressions 
Clasificación:
5.0

Great staff!!

Jerome W.  |  Overall Experience 
Clasificación:
5.0

I have used storage facilities for years, this was the best. I used a different company and moved my stuff into my apartment along with a family of mice濫, Thank you Andy for going above and beyond during my difficult time

lisa r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W.  |  Overall Experience 
Clasificación:
4.0

Better instructions for outside to get in building. It's to confusing

sherry b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brukelle B.  |  Overall Experience 
Clasificación:
2.0

Could not get any response on the buzzer at the storage facility at all, and no one answered the phone after multiple calls. I had to drive to storage office, where I waited in line for at least 10 minutes (with one other customer in front of me). I got more upset as I witnessed the employee just let the phone ring, now understanding while I could not get help at the storage facility. No eye contact, no thank you for your patience, or I will be with you in a moment ma'am. It was like I was invisible. I expressed my disappointment in the experience I was having, and received nothing. No sorry, no resolution. I had just paid a hefty fee to remove one item out of storage that my college kid left behind. Another whole month for an ironing board, So I just donated close to 100 bucks to you all and two rental trucks. My daughter is back in dorm and a sophomore. I will need more storage and moving trucks in the future. It won't be uhaul. Good luck with your business. I won't patronize again. I try to resolve these in person, but was basically brushed off by staff.

Marquita P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Opie S.  |  Overall Experience 
Clasificación:
5.0

Kyle made the process smooth and simple. Attention to detail

Steve W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paige A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keatherine J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

yolanda m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

weldon a.  |  Overall Experience 
Clasificación:
5.0

All the staff members I came in contact by phone and in person were very knowledgeable courteous and friendly. The storage was well maintained and clean also having great security system, in place.

Dorothy D.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work

Pamela A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton C.  |  Overall Experience 
Clasificación:
5.0

Customer services form workers - EXCELLENT!!!!!

MARILYN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K.  |  Overall Experience 
Clasificación:
5.0

Service agent was very friendly and knowledgeable and helpful. This was my first experience and I'm very pleased. Highly recommended

Dorothy D.  |  First Impressions 
Clasificación:
5.0

I considered using PODs but decided on U-haul because the offer was so much better. The first month free was great for the units i used short term and the included pads was better (although there were way too many) because PODs doesn't offer any pads at all. Booking, tracking and contacting U-haul was easy. I would recommend U-haul for anyone doing a long distance move.

Casey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamryn B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil B.  |  Overall Experience 
Clasificación:
3.0

Not sure why I am rating U-Haul Moving & Storage of Florissant II 1350 N Hwy 67, Florissant, MO 63031 since my rental was with the Lake St. Louis, MO U-haul which provided OUTSTANDING service, support and even returned phone calls. The delivery driver Franklin was OUTSTANDING did a great job during the delivery, placement, pickup and final delivery to my new location. Very communicative and professional. Florissant location - I don't know what they are doing over there. No phone call returns, minimal interaction and required me to make a personal visit to the Lake St. Louis office when I started to worry about my final delivery. Lake St. Louis, MO met all my needs.

DIEGO M. 
Clasificación:
5.0

Good service

Nicole A.  |  Overall Experience 
Clasificación:
5.0

No issues.

Sharon W.  |  Online Move In 
Clasificación:
5.0

Very good service

paulette p.  |  First Impressions 
Clasificación:
5.0

Great Job

Michelle M.  |  Overall Experience 
Clasificación:
1.0

They have charged me twice for a storage unit I never used or seen. I want my money! I also was charged for a truck I never used. Unproffession people work there who are stealing money.

Willie J.  |  Overall Experience 
Clasificación:
5.0

The facility is one of the cleanest and the bathrooms are clean also. They have moving carts which are very convient and makes the move smoother and faster.

ladonna s.  |  Overall Experience 
Clasificación:
5.0

Ourtney was great to work with!! She was very informative and very nice!!

MIKE A.  |  First Impressions 
Clasificación:
4.0

This was my first time using this u-haul I normally use the Hazelwood. The employee that served me was friendly and handled everything great.

MAVIS S.  |  First Impressions 
Clasificación:
5.0

😊

Quintina H.  |  Overall Experience 
Clasificación:
5.0

Very fast, easy, and the clerk explained everything well!!

ashley b.  |  First Impressions 
Clasificación:
4.0

Great staff!

patricia w.  |  First Impressions 
Clasificación:
5.0

Everyone I worked with helped me out tremendously.

Robert L.  |  First Impressions 
Clasificación:
3.0

It was a decent move-in experience. The building is clean and the staff was helpful. Nothing stood out as exceptionally good or bad.

elizabeth p.  |  First Impressions 
Clasificación:
4.0

N/a

Chandra J.  |  First Impressions 
Clasificación:
5.0

Check out was fast and quick

Quintina H.  |  First Impressions 
Clasificación:
5.0

Very clean and let my family and friends know

Gwendolyn P.  |  First Impressions 
Clasificación:
5.0

The whole experience was great Thanks

Phil B.  |  First Impressions 
Clasificación:
5.0

I loved how easy it was to use the self service and everything is done online the only issue I had was getting stuck on the elevator for an hour and 15 min😂

Rayna S.  |  First Impressions 
Clasificación:
4.0

none

Evelyn W.  |  First Impressions 
Clasificación:
5.0

Everything was done right

Martha J.  |  First Impressions 
Clasificación:
5.0

This location compared to others has always been excellent!

LARRY D.  |  First Impressions 
Clasificación:
1.0

It wasn't this location, it was the whole U haul experience. It was an absolute shit show of incompetence on your behalf.

Paul D. 
Clasificación:
5.0

Service with a passion speaks for why I always return to this location; the reps yesterday - best of the best - over the phone and wow in person!

MARILYN W.  |  First Impressions 
Clasificación:
5.0

I love the storage have good one

peggy m.  |  Overall Experience 
Clasificación:
5.0

Staff was nice!

Privacy R.  |  First Impressions 
Clasificación:
3.0

When calling a specific uhaul location, do not redirect call to a national call center that can't help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesn't allow for direct phone contact!

Patricia N. 
Clasificación:
5.0

not about storage. want to mention employee at truck rental in Hazelwood who was very good and made my experience easy and pleasurable at a time that was difficult for me. Byron Dennis.

Stanley M.  |  Overall Experience 
Clasificación:
5.0

Only thing I noticed is their wasn't a sign at the storage facility to let customers know where to go and rent a unit.

Cheryl G.  |  Overall Experience 
Clasificación:
5.0

the experience started out bad,but the employes very quickly corrected every thing and it was great , the locker was clean and just the right size

FRANK H.  |  First Impressions 
Clasificación:
5.0

You guys were awesome in making sure we had the right size unit. And on the ground floor cause there was no way on earth of getting the parts for my van into an elevator. Thank you very much!

Shannon L.  |  Overall Experience 
Clasificación:
5.0

I really enjoyed the double layer of door security with added cameras. I felt safe moving things in and out. Huge space with a little section to donate items. I thought that was very thoughtful.

April r.  |  Overall Experience 
Clasificación:
5.0

liked the way everything was set up

doreen m.  |  Overall Experience 
Clasificación:
5.0

excellent service.

Ronald S.  |  First Impressions 
Clasificación:
5.0

They real good workers

peggy m.  |  First Impressions 
Clasificación:
4.0

Great in explaining the process

Tawanda P.  |  First Impressions 
Clasificación:
5.0

We had three different guys during our moving experience and all three guys were very nice, informative and very professional.

James G.  |  Overall Experience 
Clasificación:
3.0

The truck itself was fine but when we arrived to pick it up our reservation had somehow gotten cancelled and we had to wait 3 hours to get the problem resolved so lost a lot of time.

Tammie B.  |  First Impressions 
Clasificación:
4.0

We had a great experience everything went as planned

James G.  |  First Impressions 
Clasificación:
5.0

Great team!

Sharron C.  |  First Impressions 
Clasificación:
4.0

Kyle helped me. He was great. Very personable. The only issue I had was I had to wait for few minutes to be seen. He was the only one in the store it seemed. Great service.

Dustin T.  |  First Impressions 
Clasificación:
2.0

Not enough people working to assist with rentals. It placed me 30 minutes behind schedule with the people helping me move. Then at the storage location I was given a room with a lock on it. More...

Marlina H. | Reservación
Clasificación:
3.0

Well...move in and out went well. But if you rent a storage unit, DO NOT FORGET TO LET THEM KNOW THAT YOU HAVE VACATED THE UNIT!!! You will receive emails & calls about payment. Situation is resolve!

Christa O.  |  Overall Experience 
Clasificación:
5.0

Andy and his staff top notch. Facility amazing. Will recommend to everyone.

Jim J.  |  Overall Experience 
Clasificación:
5.0

Thanks, will use services again. Randy

randy w.  |  Overall Experience 
Clasificación:
1.0

I feel like I'm paying a lot of money for a storage bin that's too small!!! I couldn't get all of my furniture in the bin! I'm very disappointed.

Demetrius/Victoria G. | Reservación
Clasificación:
4.0

Would not use uhaul storage again. I feel that I was charge 104.00 when I shouldn't have. When I went to get the storage he asked how did I need it for I said one month but I 4 days earlier. Was charg

shawn c.  |  Overall Experience 
Clasificación:
3.0

I just want you to let your call senter know you do offer a prorated plan after your due date

Kathleen S.  |  Overall Experience 
Clasificación:
4.0

Everyone I talked to were really nice.

karen m. | Reservación
Clasificación:
2.0

The office staff was very slow it took me 30 minutes of my time each time I went into the office I think that it needs more office staff to get people in and out in a reasonable time thank you

jerry s.  |  Overall Experience 
Clasificación:
1.0

My stuff got wet and was not paid for. My clithes and shoes and laptop messed up.

janet c.  |  Overall Experience 
Clasificación:
4.0

More security

Susan M.  |  Overall Experience 
Clasificación:
5.0

The facility new so the 24 hour access was not available to us but should be for future customers. If you looking for a nice, clean and very cool (air) place to store items this is it.

Keith S.  |  Overall Experience 
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