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Comentarios del cliente para U-Haul Moving & Storage of Florissant II
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Testimonios de recientes clientes de U-Haul Moving & Storage of Florissant II
Very good service
They have charged me twice for a storage unit I never used or seen. I want my money! I also was charged for a truck I never used. Unproffession people work there who are stealing money.
The facility is one of the cleanest and the bathrooms are clean also. They have moving carts which are very convient and makes the move smoother and faster.
Ourtney was great to work with!! She was very informative and very nice!!
This was my first time using this u-haul I normally use the Hazelwood. The employee that served me was friendly and handled everything great.
Very fast, easy, and the clerk explained everything well!!
Everyone I worked with helped me out tremendously.
It was a decent move-in experience. The building is clean and the staff was helpful. Nothing stood out as exceptionally good or bad.
Check out was fast and quick
Very clean and let my family and friends know
The whole experience was great Thanks
I loved how easy it was to use the self service and everything is done online the only issue I had was getting stuck on the elevator for an hour and 15 min😂
Everything was done right
This location compared to others has always been excellent!
Service with a passion speaks for why I always return to this location; the reps yesterday - best of the best - over the phone and wow in person!
I love the storage have good one
Staff was nice!
When calling a specific uhaul location, do not redirect call to a national call center that canâ€™t help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesnâ€™t allow for direct phone contact!
not about storage. want to mention employee at truck rental in Hazelwood who was very good and made my experience easy and pleasurable at a time that was difficult for me. Byron Dennis.
Only thing I noticed is their wasn't a sign at the storage facility to let customers know where to go and rent a unit.
the experience started out bad,but the employes very quickly corrected every thing and it was great , the locker was clean and just the right size
You guys were awesome in making sure we had the right size unit. And on the ground floor cause there was no way on earth of getting the parts for my van into an elevator. Thank you very much!
I really enjoyed the double layer of door security with added cameras. I felt safe moving things in and out. Huge space with a little section to donate items. I thought that was very thoughtful.
liked the way everything was set up
They real good workers
Great in explaining the process
We had three different guys during our moving experience and all three guys were very nice, informative and very professional.
The truck itself was fine but when we arrived to pick it up our reservation had somehow gotten cancelled and we had to wait 3 hours to get the problem resolved so lost a lot of time.
We had a great experience everything went as planned
Kyle helped me. He was great. Very personable. The only issue I had was I had to wait for few minutes to be seen. He was the only one in the store it seemed. Great service.
Not enough people working to assist with rentals. It placed me 30 minutes behind schedule with the people helping me move. Then at the storage location I was given a room with a lock on it. More...
Well...move in and out went well. But if you rent a storage unit, DO NOT FORGET TO LET THEM KNOW THAT YOU HAVE VACATED THE UNIT!!! You will receive emails & calls about payment. Situation is resolve!
Andy and his staff top notch. Facility amazing. Will recommend to everyone.
Thanks, will use services again. Randy
I feel like I'm paying a lot of money for a storage bin that's too small!!! I couldn't get all of my furniture in the bin! I'm very disappointed.
Would not use uhaul storage again. I feel that I was charge 104.00 when I shouldn't have. When I went to get the storage he asked how did I need it for I said one month but I 4 days earlier. Was charg
I just want you to let your call senter know you do offer a prorated plan after your due date
Everyone I talked to were really nice.
The office staff was very slow it took me 30 minutes of my time each time I went into the office I think that it needs more office staff to get people in and out in a reasonable time thank you
My stuff got wet and was not paid for. My clithes and shoes and laptop messed up.
The facility new so the 24 hour access was not available to us but should be for future customers. If you looking for a nice, clean and very cool (air) place to store items this is it.