Comentarios del cliente para U-Haul Moving & Storage of Florissant II

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Florissant II

Grado total:

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Phil B. | Overall Experience |
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El cliente no dejó un comentario.

Nicole A. | Overall Experience |
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Good service

Sharon W. | Online Move In |
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No issues.

paulette p. | First Impressions |
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Very good service

Michelle M. | Overall Experience |
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Great Job

Willie J. | Overall Experience |
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They have charged me twice for a storage unit I never used or seen. I want my money! I also was charged for a truck I never used. Unproffession people work there who are stealing money.

ladonna s. | Overall Experience |
Grado:

The facility is one of the cleanest and the bathrooms are clean also. They have moving carts which are very convient and makes the move smoother and faster.

MIKE A. | First Impressions |
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Ourtney was great to work with!! She was very informative and very nice!!

MAVIS S. | First Impressions |
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This was my first time using this u-haul I normally use the Hazelwood. The employee that served me was friendly and handled everything great.

Quintina H. | Overall Experience |
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😊

ashley b. | First Impressions |
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Very fast, easy, and the clerk explained everything well!!

patricia w. | First Impressions |
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Great staff!

Robert L. | First Impressions |
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Everyone I worked with helped me out tremendously.

elizabeth p. | First Impressions |
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It was a decent move-in experience. The building is clean and the staff was helpful. Nothing stood out as exceptionally good or bad.

Chandra J. | First Impressions |
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N/a

Quintina H. | First Impressions |
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Check out was fast and quick

Gwendolyn P. | First Impressions |
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Very clean and let my family and friends know

Phil B. | First Impressions |
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The whole experience was great Thanks

Rayna S. | First Impressions |
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I loved how easy it was to use the self service and everything is done online the only issue I had was getting stuck on the elevator for an hour and 15 min😂

Evelyn W. | First Impressions |
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none

Martha J. | First Impressions |
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Everything was done right

LARRY D. | First Impressions |
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This location compared to others has always been excellent!

MARILYN W. | First Impressions |
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Service with a passion speaks for why I always return to this location; the reps yesterday - best of the best - over the phone and wow in person!

peggy m. | Overall Experience |
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I love the storage have good one

Melvina W. | First Impressions |
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Staff was nice!

Patricia N.
Grado:

When calling a specific uhaul location, do not redirect call to a national call center that can’t help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesn’t allow for direct phone contact!

Stanley M. | Overall Experience |
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not about storage. want to mention employee at truck rental in Hazelwood who was very good and made my experience easy and pleasurable at a time that was difficult for me. Byron Dennis.

Cheryl G. | Overall Experience |
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Only thing I noticed is their wasn't a sign at the storage facility to let customers know where to go and rent a unit.

FRANK H. | First Impressions |
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the experience started out bad,but the employes very quickly corrected every thing and it was great , the locker was clean and just the right size

Shannon L. | Overall Experience |
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You guys were awesome in making sure we had the right size unit. And on the ground floor cause there was no way on earth of getting the parts for my van into an elevator. Thank you very much!

April r. | Overall Experience |
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I really enjoyed the double layer of door security with added cameras. I felt safe moving things in and out. Huge space with a little section to donate items. I thought that was very thoughtful.

doreen m. | Overall Experience |
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liked the way everything was set up

Ronald S. | First Impressions |
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excellent service.

peggy m. | First Impressions |
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They real good workers

Tawanda P. | First Impressions |
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Great in explaining the process

James G. | Overall Experience |
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We had three different guys during our moving experience and all three guys were very nice, informative and very professional.

Tammie B. | First Impressions |
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The truck itself was fine but when we arrived to pick it up our reservation had somehow gotten cancelled and we had to wait 3 hours to get the problem resolved so lost a lot of time.

James G. | First Impressions |
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We had a great experience everything went as planned

Sharron C. | First Impressions |
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Great team!

Dustin T. | First Impressions |
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Kyle helped me. He was great. Very personable. The only issue I had was I had to wait for few minutes to be seen. He was the only one in the store it seemed. Great service.

Marlina H. | Reservación |
Grado:

Not enough people working to assist with rentals. It placed me 30 minutes behind schedule with the people helping me move. Then at the storage location I was given a room with a lock on it. More...

Christa O. | Overall Experience |
Grado:

Well...move in and out went well. But if you rent a storage unit, DO NOT FORGET TO LET THEM KNOW THAT YOU HAVE VACATED THE UNIT!!! You will receive emails & calls about payment. Situation is resolve!

Jim J. | Overall Experience |
Grado:

Andy and his staff top notch. Facility amazing. Will recommend to everyone.

randy w. | Overall Experience |
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Thanks, will use services again. Randy

Demetrius/Victoria G. | Reservación |
Grado:

I feel like I'm paying a lot of money for a storage bin that's too small!!! I couldn't get all of my furniture in the bin! I'm very disappointed.

shawn c. | Overall Experience |
Grado:

Would not use uhaul storage again. I feel that I was charge 104.00 when I shouldn't have. When I went to get the storage he asked how did I need it for I said one month but I 4 days earlier. Was charg

Kathleen S. | Overall Experience |
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I just want you to let your call senter know you do offer a prorated plan after your due date

karen m. | Reservación |
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Everyone I talked to were really nice.

jerry s. | Overall Experience |
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The office staff was very slow it took me 30 minutes of my time each time I went into the office I think that it needs more office staff to get people in and out in a reasonable time thank you

janet c. | Overall Experience |
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My stuff got wet and was not paid for. My clithes and shoes and laptop messed up.

Susan M. | Overall Experience |
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More security

Keith S. | Overall Experience |
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The facility new so the 24 hour access was not available to us but should be for future customers. If you looking for a nice, clean and very cool (air) place to store items this is it.

No reviews have been submitted for this location.

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