Staff is pleasant and helpful. Would rent from again.Lynn M.
Customer Reviews for U-Haul Moving & Storage of Fargo
Fargo, ND 58103
(Corner of Main & 15th)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Eric W.
The gentleman at this location in Thief River Falls Minn, is an absolute kind hearted extremely helpful person- was kind and great personality- as well as kind enough and to back the trailer into placeElvis H.
El cliente no dejó un comentario.Philip L.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Rory A.
There was no dolly in the truck that we needed. I should have verified before leaving but I did ask and agree to the $7 dollar fee. The transmission was also bad, you couldn't shift into drive easily. Very unsafe vehicle and should be taken out of service.Derald R.
El cliente no dejó un comentario.Spring G.
El cliente no dejó un comentario.Kevin L.
El cliente no dejó un comentario.Darius G. | Overall Experience
The door to the rental was broken, and the inside was poorly maintained. Not offering pro rating for the rental also left a poor impression.Jonah H. | Overall Experience
Staff here were great.Tyler N.
No improvement needed. Great customer service.Ebenezer K.
El cliente no dejó un comentario.anwar K.
El cliente no dejó un comentario.Peter S.
Everything was really fast and smooth, he hooked up the trailer and made sure everything was working before we left. However, when I returned the trailer that same day, earlier than my scheduled time, he never wrote down that I had brought it back. I got a voicemail the next day asking how everything was going and when I would be returning the trailer even though I had already brought it back. I tried to call the store back and it brought me to the automated call center and I couldn't get a hold of the store that had originally called me.morgan M.
El cliente no dejó un comentario.Guy S.
El cliente no dejó un comentario.Stuart Z.
I was charged multiple times I was quoted 48 and .79 per mile shouldn't have been more than 60 it comes out to 117Marias S.
We needed an extra day. The Fargo store was a lot of help with that. They were very friendly.Kenneth M.
El cliente no dejó un comentario.Madison D.
El cliente no dejó un comentario.Kristin L.
El cliente no dejó un comentario.Joseph H.
No ambition to assist beyond basic requirements by staff. LlNeil K.
El cliente no dejó un comentario.Antoinette f. | First Impressions
The staff at the desk were super helpful and provided great customer service.Shannon D.
Excellent customer service made our rental process a success.Mary C.
El cliente no dejó un comentario.Trevor L.
Good serviceChernor J.
All trucks should be full a fueltim G.
El cliente no dejó un comentario.Charlene K.
Rent pickups that can be dropped off at destination locations.ELIZABETH B.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Shawn G.
Pick up location was switched by UHaul 2 days beforehand. Staff at pickup location seemed frustrated that this had happened. Truck had not been swept out. No furniture dolly available.Patricia S.
El cliente no dejó un comentario.Luke W.
The person that helped me could not have been lower energy and less interested in helping me.Kray O.
Guy checking me in was very grumpy.Timothy M.
El cliente no dejó un comentario.Brian C.
Bradley the one who rented me the uhaul called customers a racist slur to my boyfriend. I was the one renting it and with my card and he wouldn't even acknowledge me, only tried to talk to my boyfriend. Sexist and rasist. Go to another locationAlissa O.
El cliente no dejó un comentario.Lori P.
I never got my deposit back after I returned it clean and brought back with gas as much as it had in there beforeHeber R.
Super staffSteve A.
This location fixed a huge problem that we have had every time we book online. When you book online they give you pickup and drop off locations that may not be applicable in reality. The employee at this location made things right and went above and beyond to help us. When we went to where they said we could pick up our uhaul that we ordered it was not there. This has happened every time we have booked online. I would recommend skipping online reservations and go straight to the U-haul location you want. Online service is unpredictable and promises what they cannot deliver.Gregory O.
El cliente no dejó un comentario.Brian L.
the staff were great! Very helpful!Philip L.
Wipe the floor down inside the small cargo trailerJohn K.
My reservation was not ready when and where it was scheduled for. I asked for help at the store and basically got a "not my problem" response. The uhaul support number was way more customer friendly.emily H.
I booked my trailer a couple of days before but when I came to pick it up the trailer was not available.Agus W.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.deb J.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Eddie M.
Don't tell them that the van is filled up and to return it full when the van is NOT full. I drove 29 miles and put in 7.5 gallons of gas (at $4.59 a gallon, mind you). So either the van was not full or it gets 3,8 MPG. I do not think it was the latter. I told them this at the counter and they just shrugged their shoulders.Tyler C.
El cliente no dejó un comentario.David L.
It was disgusting and dirty and lot of my things got damaged, more over they have a very poor customer service and bad manners. No human relationship and very racist. They steal my money all in the name of interest that was their fault. U-haul will be my worse recommendation to anybody.jerome n. | Overall Experience
El cliente no dejó un comentario.Christine R.
El cliente no dejó un comentario.Justin S.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.Cindy M.
El cliente no dejó un comentario.Jack R.
El cliente no dejó un comentario.Lisa E.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Tracy T.
When I visited, they turned me away saying there were no openings for the day. But when I use the web app, I was able to get a U-haul. I don't know if someone cancelled in that 30 mins or it could have some miscommunication. Anywho, I was happy with the overall experience.Anuj S.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.STARLA D. | First Impressions
Good service. Denise & Kevin are good customer relations people & deserve to be recognized & given a raise. Good employees are hard to come by.CURTIS K.
Great service, no complaintsleonard F.
High marks for the folks at this site. HOWEVER, when we reserved the trailer on the UHAUL.com site, we said we needed an appliance cart. Upon arrival to pick-up the trailer, there were NO carts available. None at the other dealer either. Fortunately, we were able to load the appliances without the cart but with much more difficulty. When we arrived in Fargo, we stopped at this/our drop off location and they allowed us to borrow a cart so we could unload. Thank you for your understanding and cooperation. UHAUL corporate site however gets a big FAIL for this rental experience.Kurt W.
Friendly & easy to work with.Corey W.
El cliente no dejó un comentario.WESLEY E.
Didn't have all the equipment I reserved - didn't give me a dolly, said they didn't have any, yet there were at least a dozen sitting outside. Also did not receive the moving supplies I ordered.Sawyer B.
El cliente no dejó un comentario.Hanna M.
El cliente no dejó un comentario.Phillip B.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Al H.
El cliente no dejó un comentario.Jessica J.
The gentleman who checked me in was excellent. TOP SHELF customer service. I wish I remembered his name.David W.
I'm not happy with the way I was treated I'm very very disappointed with this uhaul experience The lady at the counter was rude I was overcharged AGAIN!!!!! No clear instructions for returning the vehicleBrian B.
El cliente no dejó un comentario.Sarah D.
Stay great! KKKen K.
El cliente no dejó un comentario.Sheila K.
El cliente no dejó un comentario.Joy A.
El cliente no dejó un comentario.RUSSELL F.
Only reason being I have been paying 120$ every month for a 10x10 at main Ave location and as I stand there to pay im reading signs hung on display garages and the 10x10 says 74$ so I ask about it and was told them r 7th Ave prices what is the difference and was told convenients when not true for me and for sure not 50 dollars more convenient so please get back to me and let me know if we could work a little something out cuz that's highway robbery $50 more for the same exact garage same exact security same exact everything same exact mice that I have in mind here I'm sure you have out there so I'd like to know a little bit more specific by the prices $50 more a month thank you other than that everything's been greatSCOTT H. | First Impressions
Very professional, had my carrier van ready to go and was cleanJeffrey W.
Have someone greeting people at the gate with a bottle of champagne! (Another words nothing)SUSAN O.
Very unfriendly customer service during pick up.Trudi H.
Sorry, all was good. Can't think of a suggestion.David K.
El cliente no dejó un comentario.Jeddie N.
Very helpful and polite staff. Very positive experience.Rodney H.
Sales person had difficulty with computer/software and the process was more time consuming than it should have been (had to give him my personal information three times before the process was completed). Otherwise, great service.Colby R.
El cliente no dejó un comentario.Zebulon W.
El cliente no dejó un comentario.Curtis W.
El cliente no dejó un comentario.Tyler B.
Everyone that I worked with was super helpful, and during a very stressful and nightmarish move, they helped by letting me extend my rental, even just for a few hours. This allowed me extra time to figure things out. They were all super friendly and I will be back again!Kaylee S.
The customer service folks were friendly and helpful. Well done!David M.
El cliente no dejó un comentario.Jon C.
Start overChristopher P.
El cliente no dejó un comentario.Wyatt H.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Marsha P.
The trailer size I had rented was not available when I arrived and we had to use a larger trailer which was almost too big for our vehicle. It seems there was a lot of mixup about availability. However the man who helped us was very kind and understanding and helpful.Kitty A.
I've had Uhaul install trailer hitches on 2 vehicles and have rented moving van/truck a couple of times and now am renting storage space. I will always choose Uhaul over any other for my moving or storage needs.DOLORES S. | First Impressions
Travis is AMAZING! He did the absolute most for me and my sister! Very respectable man and very professional but very understanding. I would recommend his storage place over any where in the fargo area!Catharine S. | Overall Experience
El cliente no dejó un comentario.Jonathan B. | Overall Experience
El cliente no dejó un comentario.DAVID K. | Overall Experience
This place is awesome. The staff and team are great and always helpful.Ande P. | Overall Experience
Storage unit was exactly what we needed and at a great price. The staff was very helpful. Will use again in the future and definitely recommend to family and friends.Matthew W. | Overall Experience
El cliente no dejó un comentario.MIKE G. | Overall Experience
I slipped and hurt my head and back while Walking.Very unsafe so much Ice on the ground. Garage couldn't open.veronica m. | First Impressions
The most courteous and helpful U Haul location anywhere! These people take such great care of their customers.Tammy H. | Overall Experience
El cliente no dejó un comentario.Dainara G. | Overall Experience
El cliente no dejó un comentario.Darren B. | Overall Experience
El cliente no dejó un comentario.Kayla M. | Overall Experience
I had nothing but pleasant experiences with the staff and facilities at this location. Would recommend!Tanner D. | Overall Experience
El cliente no dejó un comentario.kayla m. | First Impressions
Overall a generally good experience, everyone was very friendly but did have a few problems I felt could have been handled better. Signed up for auto payment when I rented but it didn't work and when I went to access my storage I was locked out. I understand things happen sometimes but was not happy that nobody was available to let me into my unit when payment was figured out. Also, gate was frequently just standing open when I came or when I drove by. Rented through the winter and several times when I came my lock was frozen shut and I could not get into my unit. I feel someone should have been able to assist me instead of telling me there was nothing they could do.Lynette M. | Overall Experience
nothing but problems since day one and still haven't tbeen able to access my unit still code doesn't work againCatharine S. | First Impressions
I have yet to be able to access my unit. The staff was nice but unable to open gate and didn't do anything. I needed to be out of my office space today and so all my things are stacked in mY driveway as I can't access storage. It's disappointing but other than that, everything is good...too bad the issue is a big issue.Ande P. | First Impressions
El cliente no dejó un comentario.kenyta b. | Overall Experience
El cliente no dejó un comentario.Carol W. | First Impressions
Ram was very helpfulKayla M. | First Impressions
Clean facilities and friendly staff!Matt O. | Overall Experience
the first contact and the GM provided top notch service never been treated so great Uhaul is on my bragging plate for sure thank tou to a great bunch of guys Theresa schsferTheresa S. | First Impressions
Been using this U-Haul facility for the last 15 years, sad to move away. Keep up the good work!!CHRIS H. | Overall Experience
It was a very good place for storage.BENARD B. | Overall Experience
Overall, I had a good experience with U-Haul. Onecindy w. | Overall Experience
The customer rep that I worked with did a great job.BENARD B. | First Impressions
Great job!Matt O. | First Impressions
super helpful staff.Josh C. | Overall Experience
Hbken k. | First Impressions
Manager did a great job answering all of my questions and getting me set up.Keith L. | First Impressions
Checked out December 24, 2018 and was still receiving invoice and left for January rent, and I was "officially" moved out of the system until January 12th. That's ridiculous! Im glad Aaron fixed it.Darrell R. | Overall Experience
I had a storage unit for about a year here and the staff was always friendly and eager to help. I never had safety or security issues. I would highly recommend using them for any storage needs.Jeff K. | Overall Experience
The facility was very nice, and the staff was friendly, helpful and efficient. I recommend uhaul because everyone that I have talked to or had contact with was professional and down right good people.JAMES A. | Overall Experience
Had this 4 years and when I moved out of the inside climate controlled unit I discovered that my mattress and box spring that were wrapped in zippered vinyl were totally ruined!! Mgr never called backlois H. | Overall Experience
I couldnt locate the direct number for the Fargo ND Uhaul on Main and could not get in touch with them directly. I had to call three times to cancel my res, charged for two months after I cancelled.Erin C. | Overall Experience
Never answered their phones and returned phone callsAMANDA R. | Overall Experience
okMAX M. | Overall Experience
It was difficult to get the cart through the doorway because it's not flat.BARBARA C. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!