Customer Reviews for U-Haul Moving & Storage of Fargo

6122 comentarios

1436 Main Ave   Fargo, ND 58103
(Corner of Main & 15th)

(701) 293-5256

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(701) 293-5256

1436 Main Ave
Fargo, ND 58103
(Corner of Main & 15th)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Wipers needed to be replaced. Attic area let's in some rain.

DANIEL M. 
Clasificación:
5.0

Awesome service

Melissa K. 
Clasificación:
5.0

Pick up and drop off went smoothly and everyone we spoke to was incredibly kind and helpful.

MELINDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY A. 
Clasificación:
1.0

When I got the truck there was property left from the previous renters. And I had to extend my truck rental I did it online and felt it wouldn't go through so I went to the actual location and they still called and didn't extend it. Then I was over charged for miles I added when I extended the rental. When dropping of the truck I gave the keys back and they called the next day asking foe the keys. I filled the truck fully and when I got my receipt it said there was only 3/4 tank. Not even close. Very unprofessional workers there

Jessica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANOOKHYA M. 
Clasificación:
3.0

I had a “guaranteed” reservation at another location and they didn't have a truck so thankfully this location did. This location was not as convenient and caused me to drive many more miles and spend more time driving. I got back and let them know there was only 1/4 tank left but I only drove it 10 miles for my job - the rest of pickup & return. They charged $17 for fuel.

SHAWN K. 
Clasificación:
5.0

Pleasant experience. Knowledgeable staff.

Eric A. 
Clasificación:
4.0

I arrived to drop off the vehicle around 2:30 pm. There must have been 6-8 Uhaul workers standing around in the store using some very foul language. When they saw me come in, one of them said “customer” whereupon they dispersed. The morning crew was very professional and business-like. No other complaints.

CARL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARDEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustav A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLENE K. 
Clasificación:
2.0

The guy who took the return was very rude and angry...very unprofessional. Slammed the trailer hitch and threw stuff around...evidently just because I told him that I rented a 4'x7' trailer assuming that would be the actual useable dimensions...and that I didn't feel like I should have needed to bring a tape measure to verify dimensions. My grandson's go kart that I needed to haul was 42 inches wide...I had to dismantle it to get it to fit...

MICHAEL H. 
Clasificación:
5.0

Please continue to allow customers to use 8' trucks for light towing. We would have to rent elsewhere if this service is discontinued.

ALAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Katherine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBLE B. 
Clasificación:
5.0

Extraordinario servicio al cliente

JESSICA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD E. 
Clasificación:
3.0

El cliente no dejó un comentario.

MIKKI K. 
Clasificación:
3.0

I love location and have always had great service BUT this time the front desk employees not very friendly and I felt like I was just another number .

Pamela G. 
Clasificación:
1.0

Staff were extremely rude and unhelp

BRADLEY P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mikayla F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
5.0

Would recommend the counter being closer to the door instead of back corner

ROSEMARY H. 
Clasificación:
5.0

Very pleasant and competent staff.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur V. 
Clasificación:
5.0

Truck smelled like cigarette smoke.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

I was charged the full day rate of $29.95 but I could only have the truck for FOUR hours. I had asked for six hours when I reserved but was told when I picked it up that I had to have it back within 4 hours or they were going to send me to a different UHaul location.

MARGARET H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILLY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN D. 
Clasificación:
5.0

Everything went very well, I was very happy about renting from your company.

LARRY I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dilli S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL G. 
Clasificación:
5.0

Nothing. Was a great experience!

Vernon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTHA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEANN F. 
Clasificación:
5.0

Very efficient drop-off set-up! Friendly, kind, efficient & pleasant staff.

RAYMOND R. 
Clasificación:
3.0

I did not recieve a receipt. Written or by email.

SANDRA D. 
Clasificación:
5.0

we had to use the 1-800- to get into the lock box,when we picked up our truck in fargo at the main office. we picked up our truck at approx 6pm.. the lady that dealt with me on the phone was unbelievable. very helpful, and i wish for the life of me, i could remember her name. the date was may 2nd, approx time of call 6pm.. please give her a big hug, from us.. thanks p.s. we left an extra 1/4 tank of gas, when we dropped truck off.

DENNIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick F. 
Clasificación:
5.0

Great overall experience and will definitely continue to utilize U-Haul moving forward. Staff was kind and courteous as well!

GAVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELLE M. 
Clasificación:
5.0

Website was difficult to register on and could not return van using it. I dont think that had anything to do with local shop tho. They were great to work with

Destini H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin E. 
Clasificación:
5.0

The manager was so helpful with renting a trailer and made the process so easy. We are very pleased and were able to finish our yard project yesterday with his help!

AMANDA R. 
Clasificación:
5.0

Customer service was excellent. Knowledgeable, friendly, and quick. A+ !!

THOMAS K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN Y. 
Clasificación:
2.0

System was down all Sunday (the day we were supposed to pick up) Local staff was not very friendly and told us that even if system was up, they would not have our equipment for 3 days. We verified with National Center Monday morning when computer/phone system was working that we did have a reservation at that location. We reluctantly went there and did get a trailer. Trailer was very functional, but railing had rust holes and cracks. It is probably close to the end of its life cycle.

THOMAS K. 
Clasificación:
5.0

My encounter there was very brief. I expected a drawn-out process and a waste of my time but they checked me in without complications and I was done in under 5 minutes.

Gordon H. 
Clasificación:
2.0

Improve quality and clarity of customer service.

Taylor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAYSAL Y. 
Clasificación:
5.0

Employees should be wearing masks at all times. Both times I went in they were not. Check the cameras.

frankie W. 
Clasificación:
5.0

Everything went perfect. Truck ran great and it was a pleasure dealing with the employees!

DANIEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BREANNA R. 
Clasificación:
1.0

The clerk part was really rude and I believe I was charged for gas knowing that I refueled more than it was before.

TALYNE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geraldine H. 
Clasificación:
2.0

The kid who checked in the truck for return and the woman at the desk are both terrible at customer service. Basics like hello, can I help you and thank you and you're welcome. From these two you just get blank stares and no polite responses. Every time I go to this location I shake my head in disgust and feel bad for the owner.

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANNON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA M. 
Clasificación:
3.0

The dolly had a dent in the wheel fender but still worked fine. The outside staff seemed crabby and annoyed. Hope they had a better day today.

JOSEPH B. 
Clasificación:
2.0

There was no dolly in the truck. Please refund $7.00. This request was made over the phone on 02/20/2021 and has not yet been completed.

JACQUELINE D. 
Clasificación:
5.0

Things were great! Thanks!

MASON S. 
Clasificación:
1.0

Cant keep to thier word

THOMAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
4.0

Due to the season the windows were very dirty making it had to see while changing lanes.

SHANNON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleta P. 
Clasificación:
1.0

I slipped and hurt my head and back while Walking.Very unsafe so much Ice on the ground. Garage couldn't open.

veronica m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVLYN L. 
Clasificación:
3.0

The way the invoices are written is very confusing. Simplify the invoices.

JOYCE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
1.0

None of the associates were wearing masks, despite the mandate in our city. The truck and the truck bed were covered in snow; staff did not bother to clean up before I rented. The online booking didn't work so it took a very long time to pick up the rental. The staff here doesn't care about their costumers, I won't be recommending them to anyone. I'm planning to move next month and I'm disappointed to know that I can't count on this store to be a resource for my move.

Andrea F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOLENE R. 
Clasificación:
4.0

The staff was very helpful. Thank you.

TIMOTHY K. 
Clasificación:
5.0

The most courteous and helpful U Haul location anywhere! These people take such great care of their customers.

Tammy H.  |  Overall Experience 
Clasificación:
4.0

Have more dolly's to borrow on hand.

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

everything went great

CURTIS S. 
Clasificación:
3.0

Again, same as above.

Gary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dainara G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

anita H. 
Clasificación:
3.0

Picked up trailer, check put person was more concerned with me not getting your insurance than he was about 2 clearance lights not working, said only the rear lights were of concern.

Joel A. 
Clasificación:
5.0

Great service. Thank you!

Debora M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kayla M.  |  Overall Experience 
Clasificación:
5.0

I had nothing but pleasant experiences with the staff and facilities at this location. Would recommend!

Tanner D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

kayla m.  |  First Impressions 
Clasificación:
4.0

Overall a generally good experience, everyone was very friendly but did have a few problems I felt could have been handled better. Signed up for auto payment when I rented but it didn't work and when I went to access my storage I was locked out. I understand things happen sometimes but was not happy that nobody was available to let me into my unit when payment was figured out. Also, gate was frequently just standing open when I came or when I drove by. Rented through the winter and several times when I came my lock was frozen shut and I could not get into my unit. I feel someone should have been able to assist me instead of telling me there was nothing they could do.

Lynette M.  |  Overall Experience 
Clasificación:
1.0

nothing but problems since day one and still haven't tbeen able to access my unit still code doesn't work again

Catharine S.  |  First Impressions 
Clasificación:
3.0

I have yet to be able to access my unit. The staff was nice but unable to open gate and didn't do anything. I needed to be out of my office space today and so all my things are stacked in mY driveway as I can't access storage. It's disappointing but other than that, everything is good...too bad the issue is a big issue.

Ande P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kenyta b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol W.  |  First Impressions 
Clasificación:
5.0

Ram was very helpful

Kayla M.  |  First Impressions 
Clasificación:
5.0

Clean facilities and friendly staff!

Matt O.  |  Overall Experience 
Clasificación:
5.0

the first contact and the GM provided top notch service never been treated so great Uhaul is on my bragging plate for sure thank tou to a great bunch of guys Theresa schsfer

Theresa S.  |  First Impressions 
Clasificación:
5.0

Been using this U-Haul facility for the last 15 years, sad to move away. Keep up the good work!!

CHRIS H.  |  Overall Experience 
Clasificación:
4.0

It was a very good place for storage.

BENARD B.  |  Overall Experience 
Clasificación:
3.0

Overall, I had a good experience with U-Haul. One

cindy w.  |  Overall Experience 
Clasificación:
5.0

The customer rep that I worked with did a great job.

BENARD B.  |  First Impressions 
Clasificación:
5.0

Great job!

Matt O.  |  First Impressions 
Clasificación:
5.0

super helpful staff.

Josh C.  |  Overall Experience 
Clasificación:
4.0

Hb

ken k.  |  First Impressions 
Clasificación:
5.0

Manager did a great job answering all of my questions and getting me set up.

Keith L.  |  First Impressions 
Clasificación:
2.0

Checked out December 24, 2018 and was still receiving invoice and left for January rent, and I was "officially" moved out of the system until January 12th. That's ridiculous! Im glad Aaron fixed it.

Darrell R.  |  Overall Experience 
Clasificación:
5.0

I had a storage unit for about a year here and the staff was always friendly and eager to help. I never had safety or security issues. I would highly recommend using them for any storage needs.

Jeff K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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