We were relocated for pick up four times and didn't get the truck we wanted. I wouldn't rent from here again. The staff was efficient and nice despite the horrible run around.Tony N.
Customer Reviews for U-Haul Moving & Storage of Fargo
Fargo, ND 58103
(Corner of Main & 15th)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.ABDIRAHMAN S.
The truck I rented was not available (customer did not return) and I was transferred to another location that costed me probably more miles. They neither offered me a larger truck for the same price.harun P.
Very happy. Good people. Nice placeJeremy M.
El cliente no dejó un comentario.Cindy W.
why would you have the option to reserve a dolly if it is not guaranteed?Raquel R.
El cliente no dejó un comentario.Jane D.
El cliente no dejó un comentario.Harold P.
El cliente no dejó un comentario.Harold P.
El cliente no dejó un comentario.dede S.
Great customer service, very friendly. Check out and in process was great. Thanks for the help!Scott R.
El cliente no dejó un comentario.Patrick B.
Super great customer service. Answered all our questions and worked quickly to get us on our way!Elizabeth K.
Nothing service was excellentThomas G.
Your mileage charge is ridiculousTiffany W.
The cashier very rude and unprofessionalALEXANDER M.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Chris G.
Nothing. Staff were friendly, helpful, and efficientRachel C.
El cliente no dejó un comentario.Thomas H.
Deplorable behavior from the two gentlemen who worked Saturday May 13, 2023 near 6:00 pm. I don't appreciate being barraged due to a poor trailer connector harness that drained my perfectly well driven car pre-trailer hook up. Telling me I am wrong and their equipment doesn't do that. Tell me why I purchased a brand new battery, didn't plug the lights from uhaul trailer after new purchase, & I was able to drive my car again. This is completely on uhauls lack of proper equipment. I was very nice in the beginning but now I'm pretty ticked off. Don't harass other adults in a vehicle either about whether the trailer drained our battery or not. The other companion wasn't even dealing with this transaction so don't do that again. Deal with the person who is telling you of the issues, not someone who is a bystander and completely not involved. Piss poor service from grown ass men.allie G.
The only problem with this location is the location and that it is harder to get to being on Main Ave. . But the service was great. When I returned the trailer, I got out of my vehicle to go into the building and she (name not known) was walking out to greet me and do her photos or what ever. AND when we turned around to walk back to my truck and the trailer, he almost had it completely unhitched. there was no time wasted and I was ready to go in about 1 minute after arriving there. That was wonderful.Thomas M.
El cliente no dejó un comentario.Kenneth L.
Your pricing procedures were simple and easily implemented. It was easy to understand. Vehicle return processes was fast and convenient.Tom S.
I made my appointment for the West Fargo store and I get moved downtown. I didn't like that at all I thought they moved it. Because I didn't have any trailers in West Fargo but when I drove over they had 3 of them there.MARVIN J.
El cliente no dejó un comentario.THOMAS T.
The service was great and efficient. The rental truck was clean and ready when I got there. The check out process was simple. I kept the rental truck longer than expected. I received a call to make sure I was okay and to ask when I was planning to return the vehicle. I love the option to return the vehicle after business hours. I will definitely rent from this location again.Yvonne Z.
Last minute we needed a truck and he was very helpful. GraciasMichael D.
Main Avenue has always been helpful. Recently found out that all the people i had currently dealt with were gone . But found a pleasent surprise with the current people now working. Have a rewards program discounts for people who rent alot. Or deals on storage like you used to after renting. Will never go to any other location for my rental or storage needs. Good job UhaulJODY C.
Suggest Change policy. Rent out trucks fully gassed, have trucks returned fully gassed. Saved time trying to estimate how much gas needs to be put in at end of trip especially when no documentation exists that says how large fuel tank is,!Stan K.
El cliente no dejó un comentario.Leah S.
Blayne Was who I worked with and was an awesome associate to work With he explained everything to me walked me through every, very nice friendly couldn't have asked for a better person to work with on getting my storage unit..Corinne K. | Overall Experience
El cliente no dejó un comentario.Dean S.
No comments.Jean M.
El cliente no dejó un comentario.Troy B.
I personally called many times to reach the staff at the UHaul office and no one ever answered. The security gate was always broken or left wide open. The door closest to our unit was removed as an access point forcing us to haul all of our items back and forth down the length of the storage unit once we were done utilizing them after each of our swim meets. We as a team learned to adjust to the previously mentioned reasons for our safety ie. making sure we went to the unit with a buddy and visited only during the day light hours. The final reason we left was due to the fact it wasn't heated. We paid for heated storage as our electronic touch pads for the swimming pool can be damaged with cold. Many times, I accessed the space I could see my breathe inside the building. Ultimately, we moved to a different UHaul facility where all of our concerns were eliminated.FMY GATORS S. | Overall Experience
Was accidently scheduled to drop off truck too far away problem was corrected very fast.STEPHEN T.
El cliente no dejó un comentario.KOKOU B.
Very good customer service, nice employees 👍🏽 n very clean equipmentTABETHA T.
El cliente no dejó un comentario.Tad M. | First Impressions
El cliente no dejó un comentario.Tad M. | Overall Experience
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.ROY A.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.David and Kim Y.
Give me another free storage unit for a month.... I'm a nice guyMark N.
The interior of the truck was very dirty and dusty. The rear door can't lock. I had unfortunate and bad experience.Ibrahim A.
El cliente no dejó un comentario.hashim G.
This was my first time using UHAUL and they were very HELPFUL and EXPLAINED EVERYTHING to the point. I will definitely tell my family and friends as well.TABETHA T. | First Impressions
El cliente no dejó un comentario.Mark F.
El cliente no dejó un comentario.Justin L.
El cliente no dejó un comentario.Mahri S.
Horrible customer service! Have put in dispute against this location. The staff was rude when I picked up truck, asked to not have my card charged and I'd pay cash. Was agreed on pick up. They charged my card multiple times for different dollars amounts even after the fact.Jessica S.
Jake was very attentive and took care of me. He took an extra mile to help and thank you all.BILAL O.
Jake was very attentive and very nice to deal with. He took extra care of me and made sure I was taken care of.Bilal O.
I walked in and out in 5 minutesJohn S.
El cliente no dejó un comentario.Suad E.
The vehicle was in very bad shape. It kept slipping in and out of gear. The dash lights sporadically worked.Ashley B.
Vienna and all the staff at u Hal facility on main avenue were very professional, polite and above all else ,very helpful.great bunch of people .Arden A. | First Impressions
El cliente no dejó un comentario.Corinne K. | First Impressions
El cliente no dejó un comentario.gabriel P.
El cliente no dejó un comentario.Adam K.
not a thing, great experienceArlen F.
Vehicles are always ready to go and staff is always friendlySierra M.
El cliente no dejó un comentario.Darrell B.
El cliente no dejó un comentario.Joey P.
El cliente no dejó un comentario.Ryan L.
El cliente no dejó un comentario.FUAD H.
Everything went very smoothly Ready for pickup at scheduled time and night time drop off worked greatalen B.
Always good service and equipment at the Fargo Main Ave. U-Haul store.curtis S.
El cliente no dejó un comentario.Tobias W.
El cliente no dejó un comentario.Koda L.
The whole process was fast and efficient, and someone even went back to the truck I rented to check to see if my headboard had gotten left in there. Great service!Kaaren D.
Everything was great. I wouldn't change anything. Very courteous and knowledgeable on everything.John H.
El cliente no dejó un comentario.alen B.
El cliente no dejó un comentario.Austin E.
El cliente no dejó un comentario.Justin S.
Thank you so much for making our rental work out, the manager made things happen when we encountered a rental snafu from the â€œrental systemâ€ that left us being told that we needed to drive an hour away to pickup the only available trailer able to be rented and dropped off at the destination location. We made reservations three weeks in advance and were told two days before that we had to fix the situation by driving round trip two hours from our original destination ( that has three UHaul locations) to pick up our rental. We were not happy. The main Avenue manager got it all fixed for us after three other locations and the U-Haul 800 number staff failed to be able to fix our reservation. Fargo Main Ave location manager knows customer service and we thank her for her efforts!!!Monte M.
Good experience, everybody in the office was friendly and easy to work with. Easy in and out at their location. Will come back if needed in the future.Gary B.
El cliente no dejó un comentario.dan G.
The girl as I am older, talked over me every chance she got. I did the mobile check in to help me get out quicker. This was not the case. Her behavior was quite rude and unappreciated.Kiskisa R.
El cliente no dejó un comentario.Jerry M.
Everything was perfect, thank youMasoumeh N.
I picked up my uhaul Sunday morning around 10:45. I went from uhaul straight home. We loaded the truck for 12+hours. Woke up Monday morning, finished Loading, got in the uhaul and left Fargo. It was 10:13am. Not 10 miles later I had to pull over due to the washer fluid spraying the hood not the window. I was told to call Roadaide assistance. They told me they don't come out to â€œfixâ€ vehicles. I called uhaul back and told them what I was told. After being put on hold I was then told someone from uhaul would be out to where I had pulled over to fix the truck. This was now almost 11am. They get there around 11:15. They look at the washer fluid and I'm told that I need to bring the truck back to the Main Ave location so they can have their tech fix it. So I head back to Uhaul. I'm there for about an hour. They fix it and I head back out of town. This all put me 2 hours behind to sign a new lease in MN. I didn't get here until 5pm. I was supposed to sign my lease at 3pm. This put us so far behind. Plan was to g, suing lease, unload, take stuff to storage and return the uhaul. They was not the case. We got the truck unloaded. Got up Tuesday morning, I now live in the Twin Cities of Minnesota. I do not know where anything is here and need GPS. I Had issues with my car battery and my vehicle not starting. I called Uhaul to let them know I would be late for the drop off. They said I'm good, no worries. GPS took me to the wrong location, twice before I got the right location. On top of the $355 I was initially charged, I was then charged another $51. So for 2 days and because of issues I had no control over, I was charged over $400. I am not impressed!!TABITHA P.
The staff was very friendly and helpful. A pleasure to work with.Randolph A.
Gentlemen setting up truck great customer service reference ID 4150 one02 no GM to do a refund blaming me for real not doing it correctly. Grand Forks representative great.Shelly B.
El cliente no dejó un comentario.vicki S.
El cliente no dejó un comentario.Chenoa P.
El cliente no dejó un comentario.Jeffrey H.
The truck was worn, they couldn't find the keys, I didn't get credit for returning the truck with more gas because the gas gauge didn't work went filling it, the two assistants went back and forth at the desk while working. And another customer came in, they need to work on their people skills a little bit.Annette G.
El cliente no dejó un comentario.Michael S.
This was a site change from my original request . Due to the site change we had to use the 24/7 plan. We had a horrible time as the keys were not in the right boxes. Had to call the hotline and get codes for multiple boxes before we got the right one. Truck had some mechanical problems on the trip to my original site. Had to make several calls in the next couple of days to assure a safe trip.PERRY H.
El cliente no dejó un comentario.Roxane B.
El cliente no dejó un comentario.Ken S.
The man with the impressive mustache was very nice, professional, and friendly.Matthew D.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.COLLETTE M.
El cliente no dejó un comentario.Rodger H.
Initially, the guys were saying I needed a 2" ball. I only had 1-7/8 ball with me. So, I bought a 2" ball. Once that was straightened out, we went to the trailer. The tow hitch on the trailer said 1-7/8 or 2-1/8 ball was needed. So, I returned the 2" ball. No big deal, but maybe the trailer serial number could be tied to a reservation and the size ball required could be tied to the reservation. Maybe that could reduce some confusion.David B.
Parking lot was a absolute mess vehicles, trailers everywhereJACOB G.
The tires on the box truck I was given were absolutelyhorrible. I was picking up a couch from family in a well to do neighborhood. They have a very well maintained driveway as do every home on every block in the vicinity. Needless to say it was quite embarrassing to have gotten stuck in their driveway. What's more humiliating is having to get help from not just the person I bought the couch from but neighbors as well and destroying their driveway and creating ruts in the neighborhood was the icing on the cake. Wait perhaps the amount of gas that was wasted was the icing. Either way the service at the location was fantastic it's the condition of the equipment that should be fired! Or at the very least refundedSamantha F.
The unit given too me still had stuff in it. The person that helped me on site said this happens alot when using the website. The person on site was really helpful but the whole fact I had to go through a bunch of extra steps is disappointingDavid S. | Online Move In
El cliente no dejó un comentario.Pamela W. | First Impressions
El cliente no dejó un comentario.Leah V.
El cliente no dejó un comentario.Kolby S.
El cliente no dejó un comentario.LAUREN B.
El cliente no dejó un comentario.Emily D.
Easy to get to unit. Staff assisted with difficulty opening door on one occasion.Joseph B. | Overall Experience
Great people and very helpful plus the facility very safe and trustworthy...Maria E. | Overall Experience
There staff is lazy and the took money from my bank account without permission and after they raised the monthly fee with out a letter text email and no receipt for money they took out there either U-Haul is a scam or some or all there employees rSCOTT H. | Overall Experience
Staff very very nice they made my move so final and trust worthy..I would always use Uhaul 4 my giving move any giving time..Maria E. | First Impressions
Staff were very friendly and helpful!Shawnee Y. | First Impressions
Storage was compromised twice.TRACY K. | Overall Experience
My properties was covered in dust and molds when I moved out of the storage. In my opinion, I think this storage should be torn down and rebuilt for health reasons. The building is so old and shouldn't be use anymore.SARA O. | Overall Experience
The truck was dirty when we got it.Kathryn P. | First Impressions
I had a great experience for many of the ten years until someone climbed over the unit walls and stole many items and ransacked the containers/boxes/trunks. We contacted the police who came and reviewed the incident and also asked for video footage to be reviewed with no results. It seemed that this could have been easily researched by finding out who leased a unit adjacent to mine to have had access over the small crawl space for a good length of time. Also the empty units were left unlocked and people would sleep, do drugs, etc in the units making it eventually an unsafe place to go. Having secured these empty units would have made a world of difference. Eventually, the back (south) doors where secured for exit emergency only but the unleased units were left unlocked so the transient population could till use them for there own. Frustrating as these units could easily have been locked by Uhaul. Perhaps heated indoor units is not the answer to secure storage. Thank you for this exit interview. And hope this helps for future secure units.YVONNE S. | Overall Experience
Thank you for working with meJaurdyn G. | Overall Experience
El cliente no dejó un comentario.Darius G. | Overall Experience
The door to the rental was broken, and the inside was poorly maintained. Not offering pro rating for the rental also left a poor impression.Jonah H. | Overall Experience
El cliente no dejó un comentario.Antoinette f. | First Impressions
It was disgusting and dirty and lot of my things got damaged, more over they have a very poor customer service and bad manners. No human relationship and very racist. They steal my money all in the name of interest that was their fault. U-haul will be my worse recommendation to anybody.jerome n. | Overall Experience
El cliente no dejó un comentario.STARLA D. | First Impressions
Only reason being I have been paying 120$ every month for a 10x10 at main Ave location and as I stand there to pay im reading signs hung on display garages and the 10x10 says 74$ so I ask about it and was told them r 7th Ave prices what is the difference and was told convenients when not true for me and for sure not 50 dollars more convenient so please get back to me and let me know if we could work a little something out cuz that's highway robbery $50 more for the same exact garage same exact security same exact everything same exact mice that I have in mind here I'm sure you have out there so I'd like to know a little bit more specific by the prices $50 more a month thank you other than that everything's been greatSCOTT H. | First Impressions
I've had Uhaul install trailer hitches on 2 vehicles and have rented moving van/truck a couple of times and now am renting storage space. I will always choose Uhaul over any other for my moving or storage needs.DOLORES S. | First Impressions
Travis is AMAZING! He did the absolute most for me and my sister! Very respectable man and very professional but very understanding. I would recommend his storage place over any where in the fargo area!Catharine S. | Overall Experience
El cliente no dejó un comentario.Jonathan B. | Overall Experience
El cliente no dejó un comentario.DAVID K. | Overall Experience
This place is awesome. The staff and team are great and always helpful.Ande P. | Overall Experience
Storage unit was exactly what we needed and at a great price. The staff was very helpful. Will use again in the future and definitely recommend to family and friends.Matthew W. | Overall Experience
El cliente no dejó un comentario.MIKE G. | Overall Experience
I slipped and hurt my head and back while Walking.Very unsafe so much Ice on the ground. Garage couldn't open.veronica m. | First Impressions
The most courteous and helpful U Haul location anywhere! These people take such great care of their customers.Tammy H. | Overall Experience
El cliente no dejó un comentario.Dainara G. | Overall Experience
El cliente no dejó un comentario.Darren B. | Overall Experience
El cliente no dejó un comentario.Kayla M. | Overall Experience
I had nothing but pleasant experiences with the staff and facilities at this location. Would recommend!Tanner D. | Overall Experience
El cliente no dejó un comentario.kayla m. | First Impressions
Overall a generally good experience, everyone was very friendly but did have a few problems I felt could have been handled better. Signed up for auto payment when I rented but it didn't work and when I went to access my storage I was locked out. I understand things happen sometimes but was not happy that nobody was available to let me into my unit when payment was figured out. Also, gate was frequently just standing open when I came or when I drove by. Rented through the winter and several times when I came my lock was frozen shut and I could not get into my unit. I feel someone should have been able to assist me instead of telling me there was nothing they could do.Lynette M. | Overall Experience
nothing but problems since day one and still haven't tbeen able to access my unit still code doesn't work againCatharine S. | First Impressions
I have yet to be able to access my unit. The staff was nice but unable to open gate and didn't do anything. I needed to be out of my office space today and so all my things are stacked in mY driveway as I can't access storage. It's disappointing but other than that, everything is good...too bad the issue is a big issue.Ande P. | First Impressions
El cliente no dejó un comentario.kenyta b. | Overall Experience
El cliente no dejó un comentario.Carol W. | First Impressions
Ram was very helpfulKayla M. | First Impressions
Clean facilities and friendly staff!Matt O. | Overall Experience
the first contact and the GM provided top notch service never been treated so great Uhaul is on my bragging plate for sure thank tou to a great bunch of guys Theresa schsferTheresa S. | First Impressions
Been using this U-Haul facility for the last 15 years, sad to move away. Keep up the good work!!CHRIS H. | Overall Experience
It was a very good place for storage.BENARD B. | Overall Experience
Overall, I had a good experience with U-Haul. Onecindy w. | Overall Experience
The customer rep that I worked with did a great job.BENARD B. | First Impressions
Great job!Matt O. | First Impressions
super helpful staff.Josh C. | Overall Experience
Hbken k. | First Impressions
Manager did a great job answering all of my questions and getting me set up.Keith L. | First Impressions
Checked out December 24, 2018 and was still receiving invoice and left for January rent, and I was "officially" moved out of the system until January 12th. That's ridiculous! Im glad Aaron fixed it.Darrell R. | Overall Experience
I had a storage unit for about a year here and the staff was always friendly and eager to help. I never had safety or security issues. I would highly recommend using them for any storage needs.Jeff K. | Overall Experience
The facility was very nice, and the staff was friendly, helpful and efficient. I recommend uhaul because everyone that I have talked to or had contact with was professional and down right good people.JAMES A. | Overall Experience
Had this 4 years and when I moved out of the inside climate controlled unit I discovered that my mattress and box spring that were wrapped in zippered vinyl were totally ruined!! Mgr never called backlois H. | Overall Experience
I couldnt locate the direct number for the Fargo ND Uhaul on Main and could not get in touch with them directly. I had to call three times to cancel my res, charged for two months after I cancelled.Erin C. | Overall Experience
Never answered their phones and returned phone callsAMANDA R. | Overall Experience
okMAX M. | Overall Experience
It was difficult to get the cart through the doorway because it's not flat.BARBARA C. | Overall Experience
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Enganches para remolque
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
Camiones a la venta
¡Tenemos la selección más amplia de la industria!