Comentarios del cliente para U-Haul Moving & Storage of Escanaba

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Escanaba

Grado total:

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Darcy L. en

Grado:

Employees were very professional and friendly. Very helpful when I was not able to rent the trailer I need to accommodate me with a suitable alternative for hauling.

Scott L. en

Grado:

Appreciate having a rental unit available for my last minute need. Thank you, Scott Larson

Brandi B. en

Grado:

The trailer was defective. A lot of damage was noted. The tie down straps were broke and if I did not have my own I would of been unable to tie properly tie down the car and secure the load.

Timothy W. en

Grado:

Great service, great staff. Make a more streamlined app for your customer service staff.

Sheena G. en

Grado:

Extremely helpful, courteous and available to help. Was in a super horrible situation and they helped me. I can’t thank this facility enough. God Bless.....

Richard D. en

Grado:

El cliente no dejó un comentario.

tim D. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

El cliente no dejó un comentario.

BRENDA R. en

Grado:

El cliente no dejó un comentario.

tony c. en

Grado:

The two individuals who checked us in and showed us how to use the facility did so in a very professional and friendly manner. I was very impressed with the facility and how it functioned.

Johnedward K. en

Grado:

El cliente no dejó un comentario.

Melani L. en

Grado:

The customer service for an empty storage unit needs to be revisited. As it was empty and able to be rented out $109 was too much to pay. No ability to work with us has lead me to not use Uhaul again

Juliaarlene W. en

Grado:

El cliente no dejó un comentario.

Jerry Y. en

Grado:

hire people who are computer literate.

susan l. en

Grado:

Suited my need perfectly. Nice to have access to a small space, month to month basis, and the people were helpful. It was well lit, and nice to be able to drive in and access regardless of weather.

Johnedward K. en

Grado:

El cliente no dejó un comentario.

Gabriel B. en

Grado:

Escanaba facility very professional.

Carole B. en

Grado:

Everyone was helpful and friendly.

Brettd A. en

Grado:

El cliente no dejó un comentario.

barry P. en

Grado:

El cliente no dejó un comentario.

Ronald P. en

Grado:

Good customer service, clean vehicles.

john F. en

Grado:

El cliente no dejó un comentario.

Paul V. en

Grado:

Was happy with the service.

Benjaminedward G. en

Grado:

I have no comments at thsi time. Thanks!

Michaelarthur G. en

Grado:

Nothing

Jeffrey L. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

I downloaded the U-Haul app for the first time. My reservation went through weeks prior to pickup. I was quoted, confirmed, and guaranteed my reservation via phone, email and text on Sunday. Monday I got a call that my reserved car dolly was not going to be available for my Wednesday pickup. They had 4 locations in their network and none had them available. So I asked if they were going to get it from another location? I was told no. I was given a free upgrade to a car hauler however the additional toll amount and gas amount required for the “free” upgrade was not acceptable. Had I known this I would have gotten a dolly from another location on my trip.

Jeremy H. en

Grado:

Great , efficient service. Truck was ready when I got there, and very clean. Customer service was over the top awesome. Thank You!!

Craig R. en

Grado:

Website was not clear on return, customer service who answered phone initially needs to find a new job. Second customer service gentleman did help and was appreciated. Overall U-Haul gets a failed grade from me. 40+ years in business and with no competition you are lax in customer experience.

Jeffrey D. en

Grado:

the place was clean and the man in charge Elliot was awesome

Kevin M. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Nathanwilliam B. en

Grado:

The tire cover was.broken

Christopher C. en

Grado:

I have rented several times from this location. I always get exceptional service! The manager is spot on and truly cares about taking care of the customer and taking care of the business. He truly embodies what you would want as someone representing your brand. Awesome job!

scott M. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

the person in charge for the day of our arrival was not a good example for this job. He put the hit on my daughter. Needless to say she had to give her drivers license which means he is able to find out where she lives and whatever he could find on her license. He was unable to use the machine in the office which in turn the next day getting a call wondering when we will be returning the truck. Not happy with this location at all.

Cynthia P. en

Grado:

10' truck was very small. Not sure how this can be advertised as moving a 'one bedroom studio apartment.' We could barely fit one bedroom in it and we had to leave a lot of items out to be picked up at a later time. Also, the 19.95 truck rental fee advertised is misleading... .99 cents per mile plus fuel and insurance. 8-9 hour rental cost almost $240.00. Next I will hire movers.

Tami V. en

Grado:

El cliente no dejó un comentario.

Theodore R. en

Grado:

El cliente no dejó un comentario.

Benjamin O. en

Grado:

El cliente no dejó un comentario.

Shirley P. en

Grado:

Elliott was an amazing help with my storage dilemmas.