Comentarios de los clientes para U-Haul Moving & Storage of Elizabeth

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Elizabeth

Clasificación general:

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Ulian M.
Clasificación:

El cliente no dejó un comentario.

Claudia L. | Overall Experience |
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El cliente no dejó un comentario.

Hilda A.
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El cliente no dejó un comentario.

David R.
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The gentleman who helped me check in in Elizabeth was so nice and helpful! I've never had such great customer service at any uhaul location ever.

MICHELLE L.
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El cliente no dejó un comentario.

SHERRI A.
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El cliente no dejó un comentario.

Emma F.
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El cliente no dejó un comentario.

JOHANNY B.
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El cliente no dejó un comentario.

MAUREEN R.
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El cliente no dejó un comentario.

JOAO D.
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El cliente no dejó un comentario.

BENNY P.
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El cliente no dejó un comentario.

Shnieder S.
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clean the trucks.

MICHAEL F.
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El cliente no dejó un comentario.

Rosa I.
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Thanks for the good service. The personal in charge was very nice and knowledgeable about the work needed to be done.

JOAO C.
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El cliente no dejó un comentario.

Andrew B.
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Everthing was great except when i looked at my bill i was charged $21.33 for a late fee when i actually returned the truck 30 mins prior. Can you look into this for me please. My call back number is 347-724-7542 andrewbisram@aol.com

JAMES F.
Clasificación:

I reserved my 10' truck two weeks ago and it wasn't there when we went to pick it up. We made the reservation at this location for the following weekend and when we arrived it was a van. There were 0 apologies, offers of a discount for 2 weekends of mishaps. We paid full price for the truck, and there were a lot of inconveniences due to the issues. They said this is Uhauls policy to book everything even if they can't accommodate the reservation. I don't understand this policy as it makes the front desk person have to deal with handing down policies to Frustrated customers. It was a big disappointment and expensive for just a Van.

YISET G.
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Me dijeron que me cobrarían 63 dólares y luego me sacaron 18 dólares más sin ninguna explicacion

STANLEY W.
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Fix your trucks! My truck randomly died in the middle of the road!

Ronaldo M.
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Very nice the people. Very good assistance.

DAVID T.
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El cliente no dejó un comentario.

Sean H.
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truck was spotless. The staff was friendly and helpful. What a great staff you have there.

Madeleine M.
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Fast friendly pick up. Truck was super clean. Would pick up from here again.

Sandra D.
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El cliente no dejó un comentario.

DAE'QUAWN L.
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El cliente no dejó un comentario.

Monique S.
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El cliente no dejó un comentario.

MARIA R.
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El cliente no dejó un comentario.

Marisa S.
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El cliente no dejó un comentario.

WILFREDO R.
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El cliente no dejó un comentario.

JOSE G.
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El cliente no dejó un comentario.

ryan S.
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El cliente no dejó un comentario.

SUSAN B.
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El cliente no dejó un comentario.

Sabrina T.
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I have no complaints or suggestions at this time.

natasha M.
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El cliente no dejó un comentario.

Zhouxing D.
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El cliente no dejó un comentario.

Eddy D.
Clasificación:

The computer system crashed on the day that I was scheduled to pick a bedroom. When I arrived to the place, the seller had another appointment to keep, and was not there. So U-haul mediocre service cost nearly three hundred dollars. I don't look forward to using U-haul or ever recommend their service to anyone. Quite frankly, I was appalled by the mediocre service provided by U-haul.

dele M.
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El cliente no dejó un comentario.

JOSEPH P.
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Trucked stalled in road three times. Needs to be checked

urbie C.
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THANKS TO UHAUL MANAGER OMAR ,THE TEAM LEADER AT THIS LOCATION. THE BEST COSTOMER SERVICES, AND I ALWAYS SEND PEOPLE THERE!!! THEY'RE THE BEST!!! TY UHAUL!!!

ivette H.
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El cliente no dejó un comentario.

carol A.
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It would be helpful to notify the customer the business hours and explain what to do after hours instead of being charged extra without knowing.

AA D.
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I definitely think you guys went to far with the final price. 400$ for 24 hrs rental with 150 miles. Senseless but good luck with your next client. 🖕🏾

Juan P.
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Keep up the good work.

ROBERTO L.
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El cliente no dejó un comentario.

ESTHER O.
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I love this uhaul location. The manager Omar is friendly and excellent . Always ready to help you

JOAO R.
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El cliente no dejó un comentario.

JOHN F.
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El cliente no dejó un comentario.

SUSAN B.
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El cliente no dejó un comentario.

MARK M.
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El cliente no dejó un comentario.

EDWARDM R.
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The employee who attended me was very courteous, explained everything and treated me very professionally, the teams were excellent, I would recommend it without any doubt

Rolando S.
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The first place on rt 22 in union where I was scheduled to drop off trailer was not a very good experience, I was told he had no room and could not drop off there, would not recommend this place , they where rude and not very helpful,

Moses G.
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Best location and staff in the entire state of New Jersey.

PIERRICK C.
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Manager and staff were very helpful and respectful and very pleasant to deal with.

NERISSA L.
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Great customer service.

Karen D.
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El cliente no dejó un comentario.

Chamara J.
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The sales team at this location were excellent. Very accomodating and went above and beyond to assist with the rental process.

Brendon E.
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El cliente no dejó un comentario.

CHRISTOPH L.
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Nothing , the service and staff were great!

SUSAN B.
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The employee are very professional with their customers very sociable and respectful

Jose C.
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Make sure everyone wears face mask inside store.

Viryuana M. | First Impressions |
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Staff were very accommodating and extremely helpful and supportive. They solved my many issues with the reservation and went above and beyond to help me with my move and storage problems. They stayed after hours to help and accommodate my needs.

Juan P.
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Person receiving the trucks was excellent.

Christina C.
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I was unsatisfied with the fact that I reserved a 20ft truck 2 weeks in advance to pick up at a different location and drop off near where I moved. I was not notified until 7:30pm the night before (roughly 12hrs before pickup time) that I would only be able to get a 15ft truck, the pickup location was changed, and I had to return it to the pickup location the same day. which was 1.5hrs away from where I was moving.

Vincent S.
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El cliente no dejó un comentario.

JOSEPH O.
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Keep on cleaning after using the equipment. Thanks Joseph.

Elton G.
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El cliente no dejó un comentario.

FERNANDO O.
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El cliente no dejó un comentario.

Alcide P.
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Very nice and great

CARLOS B.
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Explain every details to your customer. Omar told me to dropped the key after 7, but he never told about the charge involved, be honest.

karen S.
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El cliente no dejó un comentario.

Omar M.
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Great job

Angela B.
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The manager was a pleasure

angela O.
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My dissatisfaction is not with this Location but with U-Haul. I rented a 26' truck over a week ago . My pickup location changed 3 times and still I didn't get my 26' truck.

Anthony B.
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Awesome service

CHRISTINA L. | Overall Experience |
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LOVE YOU GUYS

Farrod P.
Clasificación:

Improvement is not necessary.

Ariel F.
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El cliente no dejó un comentario.

ORLANDO B.
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El cliente no dejó un comentario.

urbie C.
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Always great 👍

Aleksey K.
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Do not lie to the people.

Rose O.
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El cliente no dejó un comentario.

Jose B.
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El cliente no dejó un comentario.

HENRY S.
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The associates show a lack of basic customer service knowledge. Very disappointed with the service

GEORGE H.
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El cliente no dejó un comentario.

YVESRICHA B.
Clasificación:

Nor was great and helped resolve all of our issues! However the communication was not clear between the representative that confirmed the location and the location itself. It caused a major inconvenience but Nor was able to fix it which was good.

Rony A.
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El cliente no dejó un comentario.

John S.
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The manager and the two associates working helped get me in and out asap. They where true to their word and made my experience enjoyable. This was my first time using your services and I will definitely be using their services again in 6 months, I hope they stay safe and continue to have a good year with more to come.

Pamela C.
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Keep doing what your doing! Staff is always kind. (Omar is exceptional)

Shola O.
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El cliente no dejó un comentario.

Shola O. | First Impressions |
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The office is very clean and neat, employees are wonderful, especially the manager’ Omar, attended to all the customers in a professional manner. I moved all of my business transactions to them. I recommend this office.

BRIANANSELM S.
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El cliente no dejó un comentario.

Sandra D.
Clasificación:

Make sure they are handle with care by Mr. Omar. His customer service is AMAZING. I only go to Sherman Ave bc him n his staff are very polite and courteous. Even when the lines are long, they find a way to assist. I truly appreciate his professionalism .

MARQUIS F.
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The manager Omar was amazing !!!! Very professional and friendly. Great guy!!!!!

Anthony B.
Clasificación:

El cliente no dejó un comentario.

Monang S.
Clasificación:

Worst service ever, waited 3 hrs to get our truck. Did not got 2 utility dollies that we pre ordered. Employees were not knowledgeable.

jose N.
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Employee was not use mask , system off, waiting 130 for got truck

RAMON D.
Clasificación:

This location did not what to honor the rate $ which I reserved at the 800 number. There're rate was a lot higher. They gave me a hard time. Luckily I hard the name/number of who I made the reservation with, otherwise my move probably would not have been able to be done.

JORDAN R.
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Omar was fantastic. I encountered some unexpected issues that were extremely inconvenient, however he took the time to make everything right and ensured I had a great experience with UHaul of Elizabeth. Thanks again Omar!

DIANDRA T.
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Omar has a great personality. He goes above and beyond to ensure his customers are satisfied.

KEEOWNE L.
Clasificación:

The same that was done for me provide great service 😊

Darryn L.
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El cliente no dejó un comentario.

MOSES W.
Clasificación:

Simply the best...

Virginia h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ANTHONY B.
Clasificación:

El cliente no dejó un comentario.

ROSHELL M.
Clasificación:

You have exalt service you employees are very friendly kind and helpful. The establishment is clean and orderly. It was a pleasure to do business with your company.

joseph t. | Overall Experience |
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I really appreciate the service you're giving me . Excellent is the word ! Thank you !

Manuel M. | Overall Experience |
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Manager on Duty, “Dee” was a great and helpful person! Very attentive and she ran the show! Big thanks to Dee for making this a great experience.

FELICIA B. | Overall Experience |
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Everyone is courteous, friendly and extremely helpful, particularly the manager Omar.

john c. | Overall Experience |
Clasificación:

Some of the staff need to learn how to greet clientele and be cultural sensitive

David G. | Overall Experience |
Clasificación:

Danielle Davis did a great job. However, a coworker of hers was not able to match a storage price for a competitor and so I had to move all my stuff 5 miles away to a competitor for half the price.

NABIHAH S. | Overall Experience |
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El cliente no dejó un comentario.

Richard W. | Overall Experience |
Clasificación:

Thieves, ignorant, liars I will be reporting to the better business bureau

ARMILLIA L. | Overall Experience |
Clasificación:

VERY,VERY EXCEIIENT SERVICE!!!! THANK U ALL!!!!!

Sadria E. | Overall Experience |
Clasificación:

Love Omar..best worker ever

Dawn R. | Overall Experience |
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The manager of this unit have his staff well trained,pleasant,helpful,freindly,and professional thank you do much

GINETTE C. | Overall Experience |
Clasificación:

Thank you guys I appreciated your services. Your kindness was a plus. Thanks again.

Claudy M. | First Impressions |
Clasificación:

Bruce and his coworker were THE best at the storage unit in Elizabeth!! They went above and beyond with their service. I m so happy they were there to help.

Tedwin M. | First Impressions |
Clasificación:

All my needs, concern and help was well answer by the manager, I’m extremely happy with the service I received.

Nadja B. | First Impressions |
Clasificación:

Mr Omar is a “Rock Star” and knows how to hold down the fort. BIG UPS for the stellar optimum “Customized” customer service to him and the whole team for their patience and people skills.

ARMILLIA L. | First Impressions |
Clasificación:

VERY!!!! VERY!!!! PLEASE WITH THE SERVICE!!!

raziah m. | Overall Experience |
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All the staff was very helpful. A Great Team! Omar was great help when moving my stuff out of storage.

kathleen m. | Overall Experience |
Clasificación:

Excellent service from helpful and kind employees. Very satisfied and happy to have had such a stress free experience.

Brendon B. | Overall Experience |
Clasificación:

I use this facility for truck rentals and storage. The staff at this location is very professional . They are eager to assist with any questions . I highly recommend this rental location.

Raziah M. | First Impressions |
Clasificación:

I had a problem with my reservation, and the Manager went above and beyond to help me. He wasn’t even in the store at the time. But he turned my bad day from turning worst. Thank you very much

Renee G. | First Impressions |
Clasificación:

Mr. Omar was very professional and very well manner, you can not ask for a better person very very sweet person.

James D. | Overall Experience |
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Every employee of this facility was so kind, courteous and helpful Thank you all so much Jim Dodge

Corrin W. | Overall Experience |
Clasificación:

Mr. Omar was always nice and helpful from the day I started until the day I ended. All other staff were also helpful, whenever I required assistance.

Ran R. | Overall Experience |
Clasificación:

I had a very good experience with your service

Rahjana W. | Reservation |
Clasificación:

Manager Omar helped me and made the visit pleasant.

Kim C. | Reservation |
Clasificación:

Well I just want to say thank u to Omar the manager. He turned a bad situation in to a blessing.

Jennifer H. | Reservation |
Clasificación:

Staff was very professional and kind.

Nykya H. | Overall Experience |
Clasificación:

The storage was too expensive....

Brenda A. | Overall Experience |
Clasificación:

I spoke to a guy named Omar and he got an attitude, even stopped listening to me on the phone when So was trying to explain to him my issue. I heard him talking to someone else while I was still talki

Emmanuel M. | Overall Experience |
Clasificación:

Omar is fantastic! He has great customer service and very professional.

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