El cliente no dejó un comentario.Michael G.
Customer Reviews for U-Haul Moving & Storage of Easton
Easton, PA 18045
(25th St Shopping Plaza -Far east of parking lot Behind the Quality Inn)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.tashawnna G.
El cliente no dejó un comentario.Samia W.
El cliente no dejó un comentario.Terri L.
Nothing comes to mind for improvement. Staff was helpful and accommodating. I would recommend without reservation.Cleveland M.
Great, Fast & Friendly! In Easton. Corporate Sucks, had a trailer rented from a U Haul in High Bridge NJ until Corporate canceled & Said High Bridge was closed for the weekend. I called& they Were Not Closed. Corporate Did Nothing to Help me, High Bridge Found me the trailer in Easton!! ABOVE & BEYOND!! So Go There Also if Your in That Area!!!john K.
El cliente no dejó un comentario.Robert J.
Problem free rental.Ismael Q.
Very good nice staffAngel O.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Thomas D.
The person who took care of me had very little knowledge of what he was doing it took forever just for the paperwork and then he never showed me what truck was mine, had to find it myself and he also gave me false information and overcharge me. Never came outside to check the truck to see if everything was proper I would never go to that U-Haul location again I have been dealing with U-Haul for many years worst experience everMayzetta L.
Excellent servicesHernan C.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Everett B. | Overall Experience
Servicio al cliente de excelencia. Vey courteous and friendly.Arthur V.
Fast and courteous.Troy U.
El cliente no dejó un comentario.Narciso D.
El cliente no dejó un comentario.Karen L. | Overall Experience
Awesome service. ThanksHernan C.
El cliente no dejó un comentario.Alberto E.
El cliente no dejó un comentario.donald D.
El cliente no dejó un comentario.Christina T.
El cliente no dejó un comentario.Edward C.
Hitch installed in the promised time. Nice work !!Christopher G.
The location failed to properly clean the U-Haul, I filed a complaint and still haven't heard back. I'm so disappointed clearly they don't care for the overall customer experience. Once they get your money, they can care less about you or your belongings. So sad, definitely will not recommend.Monique L.
El cliente no dejó un comentario.Mateusz M.
Representative met me outside, so I never even had the opportunity to see the inside of the building. Great turn-in procedures.Andrew W.
THIS LOCATION IS THE BEST OF THE BEST !!!! HANDLED ALL OF THE ISSUES THE PICKUP LOCATION SHOULD HAVE DEALT WITH !!!! 5 STARS !!! 1000 out of 100 !!!!!! U-Haul's BEST SHINING STAR !!!!!!!MICHAEL R.
El cliente no dejó un comentario.Ryan F.
El cliente no dejó un comentario.SHIRLEY C. | First Impressions
El cliente no dejó un comentario.Alberto P.
El cliente no dejó un comentario.Felix G.
I went to this place and they explained to me what I had to do, but they didn't give me a solution.Dayanna P.
El cliente no dejó un comentario.jennifer B.
El cliente no dejó un comentario.Christopher S. | Overall Experience
El cliente no dejó un comentario.Steven H.
Good servicesHenry F.
El cliente no dejó un comentario.BEVERLY F.
El cliente no dejó un comentario.David S.
Service was quick, cordial and courteous.William H.
I ordered two dollies and blankets was charged for them and I never received them, I called to let them know they said they would take it off the order which they did but never reimbursed my account.Kelly B.
Very easy drop off. Quick!!MICHELLE L P.
El cliente no dejó un comentario.Carl F.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.timothy C.
Had to make a late change at the counter and they were very accommodating.David G.
Clean inside of windows so the sun glare does obstruct your viewPattie S.
El cliente no dejó un comentario.Mark S.
Thank you for your service unfortunately the male customer support person was extremely rude and insensitive to my concerns. I was given a truck with several warning lights. Graciously the young lady was awesome and gave me another truck. GraciasMARY L.
El cliente no dejó un comentario.Cathy B.
Well my experience overall was very poor - 0 stars. I ordered a truck and vehicle transport to be picked up on 10/15 in Bethlehem, PA. On 10/13 I received a call from the Whitehall location that my equipment was there instead and ready for my pickup. extra 20 min drive, but i didn't complain, i just confirmed the time and price. The morning of the pickup, I called back to let them know I was running about 15 minutes late, only for them to inform me my truck was at the allentown location and my transport was at the easton location. Then, because I picked them up from seperate locations, i ended up paying more for the equipment overall. All that and I didn't get the blankets I paid for.Matthew M.
I asked them to cancel my storage on 10/29/22 and they toke out in 11/1/22 and finally they closed it bc I asked again they have to refund me my money just waiting for the depositJANEICA K. | Overall Experience
We were send all over the Lehigh valley trying to find the uhaul we rented. No one stepped up to help us, they just told us to call 1-800-uhaul or whatever.. we were supposed to have the uhaul at noon so we could pack for our wedding, and didn't get it until 5pm and were pretty much told to suck it up.Mary N.
Very successfulDENNIS P. | First Impressions
Just keep up the good work, Thank youeugene Z.
El cliente no dejó un comentario.Hector Q.
El cliente no dejó un comentario.Jeffrey Z.
The cargo van windshield inside was filthy and very hard to see with the sun on it. If nothing else, at least the window should be absolutely clean for safe driving. The van has rubber gaskets around the doors the are falling off. Maintenance would be a good idea!Jeffrey S.
Very easy and fast. Couldn't ask for moreDoug S.
El cliente no dejó un comentario.Zach M.
El cliente no dejó un comentario.Matthew M.
No room for improvement needed, everything was easy and exceptional from making my reservation to picking up the van to returning the van. Everything went terrific.kyle V.
wait time at the counter was very longAdam S.
Units small and expensive compared to other placesVENESSA K. | Overall Experience
Not reflective of the drop off location, but the truck had damage on the passenger side, top corner of the â€˜Mom's attic' looks like someone had put duck tape over the damage, but it had fallen off. We drove through rain for a few hours, and my cargo items got wet (storage box of item had water damage)., my item was a Christmas decoration, so it wasn't terrible, but it could have damaged irreplaceable items, if we had packed differently. Overall good experience, just a couple small, frustrating thingsLinda N.
El cliente no dejó un comentario.Brian R.
The storage unit itself was fine, however, renting a truck was a mess. Our mobile pick up was not set up & threw off our entire day. The first time we rented the truck, they did not have the correct size either. I would not recommend renting a truck from U-haul but I would recommend it as a storage unit.Stephanie G. | Overall Experience
Nothing to improve it is excellent and if I ever need a storage again I will definitely be backJAYNE H.
Pros: This U-Haul location is convenient and the associates were friendly and helpful. Cons: I have rented vehicles many times from U-Haul with no complaints but the vehicle I was given this time was in bad shape. The driver seat was torn and the truck rumbled like it was falling apart. It needed a new muffler, the suspension was bad and two warning lights were illuminated on the dashboard. I brought this to the associate's attention. He checked it and said everything was fine and not to worry and gave me a number to call if I had a problem. Well, I did worry that I would be stranded and I was sorry I didn't ask for a different vehicle. Fortunately, the truck got me to where I had to go and back but it was quite an unpleasant experience.pamela R.
El cliente no dejó un comentario.Mark C.
I visited the store earlier in the week. The store associate did not reserve the truck for me. He told me you will need this sheet of paper he printed out when I come to pickup the truck. When I returned the day of pickup they had no truck for me. They said the paper was only a quote and.l not a reservation. I explained the store associate took my credit card number to reserve the truck. The second associate at the store didn't even look for a solution. He just told me he didn't have any trucks and it's the busiest rental days. I had to call 1800 uhaul number to get a truck. I then went back into the store and picked up the truck. The truck passenger window was opened and seats soaked(it was raining). When I opened the truck there was food, and water inside the truck. I requested a hand truck which was missing. Upon return of the truck there was nobody at the front desk. I waited a while. Another customer was just standing in store waiting when I got there. On the counter was several rental return keys. I couldn't find an employee and left the key. Moving can be difficult and stressful. This was a bad experience across the board. From truck pickup, to return, to condition of the rental.Mike L.
El cliente no dejó un comentario.Darlene C.
Truck stink like cigarettes. People were not very helpful. Sort of rude. When I returned I waited for help, a woman came out and looked and walked back in. JerksRon R.
El cliente no dejó un comentario.Anthony T.
Zachary does a great job. He is friendly, helpful and efficient.Tonia B.
Everyone was great. Was processed very quickly.TONIA B.
El cliente no dejó un comentario.Maharshi P.
El cliente no dejó un comentario.Elaine B.
The gentleman that check me out was great.Jamesdaniel B.
El cliente no dejó un comentario.Keith W.
I had a confirmation that the job was going to be done . I got to the location and was told they don't install on Saturday. So never will recommend this company ever again. Wasted my entire dayLisa W.
El cliente no dejó un comentario.Jennifer B.
Picked up and dropped off 24 hours later at same location. This is my preferred UHAUL location. Always goes smoothly here.michael Z.
Due to parts not being sent comple and then pasts sent in incorrect box the wait to install was 12 weeks. Staff was very gracious about the issue. This was prepaid yet I was charged a second time and parts I did not want were added to order by mistake. I just accepted it as is and was happy to have the service completed. I did revive a refund of original payment a week later. Again staff was great but still a frustrating experience.Richard K.
El cliente no dejó un comentario.Nicholas A.
Ordered 2 dozen shipping blanket a week before I picked up the truck. None were available on the date of the pickup.Alan L.
All was excellent. They called a few days before to confirm. The installation was quicker than expected. Car was clean when returned.Catherine E.
El cliente no dejó un comentario.JIll K.
El cliente no dejó un comentario.Jason S.
Everyone was greatWilliam S.
Keep doing what you are doing. Great friendly, quick service.Edward K.
El cliente no dejó un comentario.Ron M.
Make the sitting area a little more user friendly. :)Diane B.
El cliente no dejó un comentario.David T.
The only thing, I was charged for the 5x5 rental not the price hanging in there , i was charged $99 instead of $84.99 is hanged in there your office When I asked they said price has changedMaged H. | First Impressions
Desk lady was very friendly and helpful, and the truck was brand new which was great. Never have a problem at this location!Christopher D.
El cliente no dejó un comentario.Daniel B. | Overall Experience
Truck had broken seatbelt connector. The back looked like someone moved farm animals. Dirt and grass got on my belongings.....Michael P.
El cliente no dejó un comentario.VENESSA K. | First Impressions
No need to improve. The overall service was excellent and would recommend to other people if they need to move.Kamal W.
El cliente no dejó un comentario.Glenn L.
Checking out after hours. I was told I could just drop my key in the box. The notice on the box said that I would be charged more if I did that. So, a few pictures, filling out forms, turning on location services on my phone and 15 minutes later, I checked out. Not fun!Thomas D.
El cliente no dejó un comentario.Kurt S.
El cliente no dejó un comentario.George R. | Overall Experience
El cliente no dejó un comentario.Lynn S.
El cliente no dejó un comentario.Cordell G.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.Barbara W.
The check engine light was on when I Picked up the truck. After leaving U haul and driving home the light came on to service the tire pressure monitoring system. I informed u haul.Andrew A.
El cliente no dejó un comentario.Arhtur I. | Overall Experience
El cliente no dejó un comentario.EMELY P.
Was unhappy with the person or persons I dealt with from your call center. They failed to tell me that the storage unit would be upstairs and not ground level. The staff at 25th st arranged for a street level unit but it was a couple of mails from the original siite. Also in the cab it said you can get a month storage free if you rent a truck. Did not get tgatstuart s. | First Impressions
Very nice placeJAMES F. | First Impressions
El cliente no dejó un comentario.Barbara C. | Overall Experience
Excellent service.Shirley S. | Online Move In
El cliente no dejó un comentario.Sandra M. | Overall Experience
El cliente no dejó un comentario.KISHA S. | First Impressions
El cliente no dejó un comentario.Edward L. | First Impressions
El cliente no dejó un comentario.Cristana M. | Overall Experience
Manager never call me back. I was supposed to get last month for freePeter P. | Overall Experience
Justin was so courteous and helpful. He really guided me through the process and was very knowledgeable. I would refer Uhaul storage because of his great service.Stacy P. | First Impressions
The convenience of the place and times is excellent but some people are rude also dismissive of us customers.... I will tell everyone about my experiences... The U-Haul located in Colonial Heights, VA people are excellent with us customers.Sandra M. | First Impressions
Isaiah at the 25th st shopping center was very helpful and polite. Extraordinario servicio al clientelinda s. | First Impressions
El cliente no dejó un comentario.Karen L. | Online Move In
El cliente no dejó un comentario.Adonis V. | First Impressions
Extraordinario servicio al clienteThomas T. | First Impressions
Only is that a 10x10x6 is pretty small and the video advertising it is misleadingEric I. | First Impressions
El cliente no dejó un comentario.william s. | First Impressions
Worst experience ever ! I went to U-Haul to get an outdoor storage, when I asked the store associate if the storage unit they had was outside he said yes , when asked if a small trailer can be put inside he said as long as it fits you can store it . When we got the card and went looking for the storage we couldn't find it outside . By this time the store associate left for the day , and another store associate had to help us find the storage that was inside the storage facility! Waste of time and money , I would have never left my other storage unit for this one . The guy who helped us was very careless and wasted our time !Cristana M. | First Impressions
Man in front didn't know where room 1119 was..looked for almost 10 min..room to small got larger one...inform the qorkes there where the rooms areChristopher S. | Online Move In
El cliente no dejó un comentario.lorraine j. | Overall Experience
El cliente no dejó un comentario.Sequoia C. | Overall Experience
El cliente no dejó un comentario.tracey S. | Overall Experience
Everyone was very helpful and friendly.Michael F. | First Impressions
El cliente no dejó un comentario.Alexis r. | First Impressions
Tysvm ❤️ To All Staff @25th Street Easton PA. U Rock❣️❣️❣️❣️❣️Kimberley G. | First Impressions
Tyler, Christian, Bruce, Zahir,& Isaiah were Outstanding! They have all been very helpful, quite knowledgeable of the fees and products available and extremely professional. It's about time we see this level of customer service I. Our area. Much appreciated Guys...please keep up the good work .La-Kisha L. | First Impressions
El cliente no dejó un comentario.DASHON H. | Overall Experience
El cliente no dejó un comentario.Annette harrigan S. | Overall Experience
El cliente no dejó un comentario.MARIE M. | First Impressions
El cliente no dejó un comentario.greg h. | First Impressions
El cliente no dejó un comentario.Ashley N. | Overall Experience
El cliente no dejó un comentario.jessica s. | First Impressions
I have had the U-Haul self storage for a full year. It's been extremely difficult reaching anyone in the front office. I live out of state so it's hard for me to just drive there to speak with someone. I recently filed a claim and the employees have limited experience and knowledge regarding procedures and whether I needed to keep my storage unit open. I'm also trying to track down my adjusted at Rep West which has only been time consuming. I have reported my concerns to the front office this week and hoping to have a resolution very soon.Jena V. | Overall Experience
El cliente no dejó un comentario.elizabeth l. | Overall Experience
I will no longer go anywhere else the place is clean and friendly environment ....hate to leave but no longer need storage space at the recent moment...ty staff at uhaul...Bonnie Sue H. | Overall Experience
Asst. Manager was great. He made us feel comfortable and went above and beyond to get us what we needed. He is truly an asset to the company.Arhtur I. | First Impressions
El cliente no dejó un comentario.Victoria B. | Online Move In
Not. Moving anything in till 24 or 25 of NovemberNancy F. | Online Move In
El cliente no dejó un comentario.Madelin L. | First Impressions
El cliente no dejó un comentario.Charmaine P. | Overall Experience
El cliente no dejó un comentario.Edmund P. | Overall Experience
The ability to have someone there sign for packages is a very nice perk.Michael C. | Online Move In
El cliente no dejó un comentario.Edmund P. | First Impressions
Extraordinarily clean, kempt and never any issues with customer service.albert a. | Overall Experience
El cliente no dejó un comentario.GREGORY E. | Overall Experience
El cliente no dejó un comentario.Brett P. | Overall Experience
El cliente no dejó un comentario.Brittany N. | Overall Experience
El cliente no dejó un comentario.kiara o. | Overall Experience
Impressive cleanliness and maintenance. Very responsive, flexible, and friendly staff.Peter C. | Overall Experience
El cliente no dejó un comentario.David S. | Overall Experience
El cliente no dejó un comentario.Deirdre W. | Overall Experience
El cliente no dejó un comentario.Lisa C. | Overall Experience
Storage unit was not available upon arrival, despite having reservation confirmation in-hand. Staff was of zero help whatsoever. Had driven 2.5 hours with a U-haul truck full of stuff (this was booked at same exact time as storage unit, and confirmation for truck was on same invoice). Horribly ran location. Absolute joke. Would never recommend to worst enemy to deal with this company and the people at this locationJohn N. | Overall Experience
Only 2 people working. Neither knows what's going on. I payed for a 10x10 storage on line. Get there and had to give all info over again and run my credit card AGAIN. I specifically asked for an outside unit. They gave me an inside unit with a 5' door in a tight hallway. I can't get anything in there. After 1hr and 40 mins, no one knows how to refund my money.Jeffrey M. | First Impressions
El cliente no dejó un comentario.john l. | Overall Experience
El cliente no dejó un comentario.ana-maria s. | Overall Experience
El cliente no dejó un comentario.Tiesha N. | Overall Experience
El cliente no dejó un comentario.Diana G. | Overall Experience
El cliente no dejó un comentario.Joanne M. | Overall Experience
El cliente no dejó un comentario.GREGORY E. | First Impressions
El cliente no dejó un comentario.Ray p. | First Impressions
El cliente no dejó un comentario.julia v. | Overall Experience
There were lots of dust and cobweb.but I will not put the full responsibility on Uhaul , I think the better deal is should be an acute term dealing with storage. My storage was in for too long. I have never had an experience with long term,so that could of been the reason for all that dust that accumulated.Martha F. | Overall Experience
I only selected the storage there because I had to drop the truck off. The storage units are a bit pricey. I did see some for less.Deirdre W. | First Impressions
El cliente no dejó un comentario.Jennifer s. | Overall Experience
I far prefer dealing with the facility directly. The call center seemed only interested in getting me to to commit to renting more stuff and reserving stuff. I didn't realize until I walked into the facility that I had not reserved the type of unit I wanted. Luckily, the on the ground staff fixed things quickly.Peter C. | First Impressions
The individual who helped me with more than great. Unfortunately, I am moving out of state, and will miss their professionalism. I wish all location and employees are similar to that location.Mohamed M. | First Impressions
El cliente no dejó un comentario.Sheldon C. | Overall Experience
I was renting a client control storage unit for a year and was very happy with over-all experience. Great Team at this location.David P. | Overall Experience
El cliente no dejó un comentario.Issachar A. | Overall Experience
My storage unit was flooded and some of my furniture was thrown out. The facility didn't remove the snow properly making hazardous conditions entering the storage unit that may result in a slip or fall.Kia M D. | Overall Experience
El cliente no dejó un comentario.amanda B. | Overall Experience
Snow removal and preparedness is awful. No preparing was done prior to a storm and the Peking lot was disastrous and slippery. Ice every where and no rock salt used anywhere.JEREMY C. | First Impressions
I was disappointed with the storage I reserved a 10x10 storage unit online but when I got there the storage was unavailable due to a leak and all they had was the largest storage unit available at $279 a month I was offered the choice of going to a different facility which I did not want to drive to they did give me the first month's rent free but I was still disappointed because I will have to come out my pockets double the amount I wanted to do. They could have at least give me a discount since they didn't contact me to tell me in advance I wasn't going to get my storage unit.Sheldon C. | First Impressions
Jamie at the Nazareth Pike location was wonderful! After a reservation mix up she went out of her way to accommodate my needs. She was polite, professional and helpful and all ended well with me getting a workable solution to my needs. Thank you..Joanne M. | First Impressions
Staff was great! Unit was clean and easy to access.amanda B. | First Impressions
Hard to get ahold of someone at the facility. Have to be put on hold and then finally get someone from the help center and hope they relate the message to the facility. Other than that, everything is good and highly recommended for anyone I know.Brad F. | Overall Experience
El cliente no dejó un comentario.Jeff S. | Overall Experience
The manager was very difficult to work with he did not make things easyraymond b. | Overall Experience
The worker are rude and don’t really care!Walli G. | Overall Experience
I would have rated the Nazareth facility much higher, but I feel the service, considering other places, was drastically over priced (only place available in the area at the time). Beyond that, upon move out, the unit, and several of my items, were covered with mice droppings (found a dead mouse in an item stored).John U. | Overall Experience
El cliente no dejó un comentario.Paul D. | Overall Experience
BuenoDavid L. | Overall Experience
Nice facility. Surprised to know UHaul won't prorate your last month if you move out early so essentially I paid for three weeks I'm not using. They will be able to turn around and rent those spaces now, essentially being double paid for them. Last, the employees never seemed to know how to work the computer and made lots of mistakes. Often times they were more interested in being on their phone then actually helping people.Cara G. | Overall Experience
I rented the unit from out of state for a friend in Easton,Pa. I was very satisfied with my "over the phone" & on-line service. My friend was very satisfied with unit and we both would recommend this facility.Patricia W. | Overall Experience
El cliente no dejó un comentario.DAVE K. | Overall Experience
El cliente no dejó un comentario.leslie m. | Overall Experience
El cliente no dejó un comentario.Tremaine G. | Overall Experience
El cliente no dejó un comentario.fredesvinda b. | Overall Experience
El cliente no dejó un comentario.Michelle C. | Overall Experience
Well maintained facility, hours are reasonable along with after hour card use!!Jose B. | Overall Experience
Your service counter associates were great.Michelle C. | First Impressions
too expensive!Nelly V. | First Impressions
WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.Allison R. | First Impressions
I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.michael c. | Overall Experience
Fantastic customer service...quick and efficient!Luis T. | Overall Experience
Great personal costumer service!!Alvaro T. | First Impressions
Entire process went smoothly!!Jeffrey M. | First Impressions
My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it's really hard if you have to geton one of the dollies up the step! ¡Gracias!Cristin C. | Overall Experience
Jamie was very accommodating, knowledgable and resourceful.Tim M. | First Impressions
We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.Jonathan R. | Overall Experience
My unit was infested with mice . A lot of property damagedMonae P. | Overall Experience
The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.nancy b. | Overall Experience