Comentarios del cliente para U-Haul Moving & Storage of East McKinney

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of East McKinney

Grado total:

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Jason L. en

Grado:

Great job

Marissia H. en

Grado:

El cliente no dejó un comentario.

Kelly Y. en

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El cliente no dejó un comentario.

Rodrick P. en

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El cliente no dejó un comentario.

Mary R. en

Grado:

McKenzie was great! Awesome customer service. Thank you!

LEVERN H. en

Grado:

No USB port and mpg was 5, not 20

Mary R. en

Grado:

Great location!

Mary R. en

Grado:

Dustin, Troy and this locations Team are always friendly, and provide the highest of customer service. Great job Team!

ANGELA T. en

Grado:

They didn’t have a dolly available but otherwise pretty good service.

TERRANCE H. en

Grado:

Put in elevators, repair pot holes in trailer staging area.

ingacio Q. en

Grado:

It was confusing how to drop off. Open parking lot separate from storage facility. Service was great

Stan F. en

Grado:

El cliente no dejó un comentario.

Roshaunda M. en

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El cliente no dejó un comentario.

John F. en

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El cliente no dejó un comentario.

John V. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

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El cliente no dejó un comentario.

eric R. en

Grado:

You should comment to the customer about refuel charge. It charge additional $30.00 service charge including refuel charge. It cost a lot. In addition, the gage of gas is not accurate. I have drive only 32 mile but it showed I spent 7galon of gas. Wow the gas mileage of small u-haul truck is about 4 mile/ gallon!!. Anyway I spent more than $100 for 2 and half hours truck rent. $19.95 rent commercial is fraud.

Renato P. en

Grado:

Dustin and Troy were very helpful and customer oriented. They answered all my questions and helped me with everything. I would recommend this location mostly for the service I got from these 2 guys.

Mary R. en

Grado:

Dustin is a great Manager. He is really developing the new team members in a positive manner. This is our first go to location since the new management change with Dustin now in the Management role. Keep up the great work!

Jose R. en

Grado:

El cliente no dejó un comentario.

Josue K. en

Grado:

They saved the day. My car broke down that I was using to pull the trailer. They came and picked up the trailer and waived the extra fees for dropping off at another location. Thank you so much.

Shannon A. en

Grado:

U-Haul reservation guarantee from their web site "Should U-Haul, through its fault, fail to contact customer the day prior and be unable to meet preferred time, place or size, then the $50 reservation guarantee will be paid and U-Haul will still attempt to fill the reservation". I show up at my pickup location for a 6x12 trailer; walk in and I am told they don't have a trailer for me. They knew this and did not contact me in any way to let me know theey did not have a trailer. They then began the search for a trailer for and I got lucky on a Friday late afternoon in they located one in the same area but then I had to move quickly as that location closed in 45 minutes. I then get to that location and they can't get the reservation cost correct so we spend 30 minutes working that and then I finally get the trailer. I called U-Haul multiple times to get them to honor the reservation guarantee with no success. U-Haul failed me as a customer.

Mary R. en

Grado:

Dustin the manager is awesome! He is a good leader for that Team!!! Since he has been placed to manage that location the service has turned around from previous management lack in customer service! Great job!

Assumpta S. en

Grado:

In all my experience was matched by great professionalism yet kind and timely.however if the office could be more visible from main road, that would be great.

Brittany G. en

Grado:

I can not say enough about my experience with Dustin Metz, the general manager. He met me at the gate, the truck was clean and ready, but most importantly: he was both professional while being exceptionally kind and accommodating as my circumstances just came out of the blue. He made the whole process easy and streamlined!

Amir J. en

Grado:

when truck returned earlier than 24 hours ,uhaul must not charge people after hours 20 dollars . I think it is a rip off . Not a good move , uhaul should give customer a discount when returning the truck less than 10 hours.

Audrey H. en

Grado:

The staff at this location was awesome! There was a conflict with getting our trailer on time from the previous renters and the staff handled it amazingly and were so sweet. They got us hooked up to the trailer and answered every question we had, and also helped my family who returned the trailer for me and again provided the same amazing service. Would absolutely go through these gentlemen again!

Maridith S. en

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El cliente no dejó un comentario.

Raquel P. en

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El cliente no dejó un comentario.

Raquel P. en

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El cliente no dejó un comentario.

Kasper R. en

Grado:

Dustin was super nice and helpful. We had a tire blow out on the trailer and Dustin was very helpful and got is a refund of the cost of putting the new tire on the trailer.

Mahmoud Z. en

Grado:

El cliente no dejó un comentario.

Mary R. en

Grado:

El cliente no dejó un comentario.