Comentarios de los clientes para U-Haul Moving & Storage of East Casper

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of East Casper

Clasificación general:

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Shane W.
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El cliente no dejó un comentario.

Donald Robert B.
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You are more expensive than other places in town. We have gotten much larger trucks from other local places and paid less then we did for one of your small trucks.

TIMOTHY MICHAEL S.
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El cliente no dejó un comentario.

PAUL EUGENE W.
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Great service. I can't think of anything more this location could do to make the rental any faster, easier and the staff more helpful and accommodating. Great service.

Eric H.
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El cliente no dejó un comentario.

RYAN RANDOLPH U.
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El cliente no dejó un comentario.

Richard B.
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El cliente no dejó un comentario.

Jessica M.
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El cliente no dejó un comentario.

Cara B.
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The 24/7 return process was a little silly but it got figured out. Thank you so much!!

Asa S.
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El cliente no dejó un comentario.

jim F.
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El cliente no dejó un comentario.

Nathanael V.
Clasificación:

Scheduled a rental a week in advance with East side location at 8:30AM. A day prior to my reservation, U-haul system change the reservation location to Downtown. On the day of my reservation, I called the downtown location at 8:45 AM, and they did not have the truck ready. They said needed 30 minutes, so I called back at 9:30 AM. I was told their truck had a flat and that I needed to call the East side location to get a truck. I then called East side location, and they said rental would be available at 10 AM. I showed up at 10:30AM. Vehicle was not clean on outside.

Sheila C.
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El cliente no dejó un comentario.

JOHN STEPHEN K.
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El cliente no dejó un comentario.

MARK ALAN S.
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El cliente no dejó un comentario.

Phillip W.
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El cliente no dejó un comentario.

Bethany C.
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Very nice staff, easy to work with.

LEROY B.
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El cliente no dejó un comentario.

Phillip W.
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El cliente no dejó un comentario.

REBECA V.
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El cliente no dejó un comentario.

BRUCE GEORGE B.
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El cliente no dejó un comentario.

Asa S.
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El cliente no dejó un comentario.

LARRY O.
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El cliente no dejó un comentario.

Charlene S. | Overall Experience |
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Casper has a lot of nice people but some of the best work at U-haul on east 2nd street.

MARK R.
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thank you .be safe. Drive slow.

KRISTI S. | First Impressions |
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Organized and clean facility Great service with helpful & friendly staff

LAURENCE WILLIAM M.
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Excellent customer service. We needed extra time before returning your truck and your phone staff were wonderful, supportive, happy people who really cared and went beyond “service” to make our move less stressful and a positive experience. Thank you all.

Tyler L.
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N/a

aldeen F.
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El cliente no dejó un comentario.

JOHN T.
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El cliente no dejó un comentario.

JOHN T.
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El cliente no dejó un comentario.

KENT H.
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Anthony went above and beyond to help me through a tough moving experience. Unfortunately, it looks like I'm too late in buying UHaul stock - the price is deservedly high.

James R. | Overall Experience |
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El cliente no dejó un comentario.

PAUL JAMES B.
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I picked this location because of the 7am opening time. I was pleasantly surprised when location was open for business at 7 am sharp. Service was prompt and courteous. Excellent experience.

Beverly P.
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The drop off was very easy. Someone met us outside when we pulled up with the truck, and everything was taken care of right there.

REBECCA RUTH G.
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El cliente no dejó un comentario.

Bonnie M. | First Impressions |
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We are very please at this facility. Its very clean and the staff was very friendly.

Estevan E.
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Have more availability for One way towing especially the proper equipment ....

MARTIN H.
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El cliente no dejó un comentario.

PEGGY BETH B.
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They didn't explain the rental tax. But Ashlee sure did and refunded me $50, she is really good at her job and was wonderful to me.

Edward M.
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El cliente no dejó un comentario.

Lydia C.
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I was very uninformed on uhaul charging my account twice.

MATTHEW P.
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El cliente no dejó un comentario.

JEFFREY JASON S.
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El cliente no dejó un comentario.

Mark Pastor M.
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El cliente no dejó un comentario.

April S.
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El cliente no dejó un comentario.

John T.
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A-1!!

Robert William S.
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El cliente no dejó un comentario.

LISA MARIE K.
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Anthony the manager was very rude and very cold, arrogant, it seemed all he cared about was how much money I was going to spend in your establishment. I was very uncomfortable and it made my moving experience worse than it should of been. I am a single mother and have a child to tend too, I also work two jobs to support us. I had to move because I could no longer afford the apartment I was living in... Will you please ask Anthony to reconsider his attitude towards our small town community and show some care and kindness, especially in these tiring times the whole world is experiencing. I think Anthony is well educated and well groomed but lacks sensitivity towards others. Thank you for your time, Sincerely, Lisa Karas 307 247 6985. Feel free to call me if you have anymore questions you like to ask me. My email is liash01031@msn.com.

doug T.
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Extremely helpful polite and professional

CHRISTOPHER M.
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El cliente no dejó un comentario.

MATT M.
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El cliente no dejó un comentario.

KENNETH F.
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Outstanding customer service at this location, highly impressed every time I visit.

Megan S.
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El cliente no dejó un comentario.

Michael M.
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I find it hard to believe I get charged a whole day rental for truck and dolly for 1 hour of use and I even asked beforehand and got told if you need little extra time just call us.. no mention that it would be another full day charge..

Kenneth F. | First Impressions |
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Customer service at this location always outstanding!

susan h. | First Impressions |
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El cliente no dejó un comentario.

Laura M.
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The return process was quick and easy. The representative here was friendly and polite and did quick work. I have no suggestions for improvement.

Kari B.
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This location had signs outside saying wait in the vehicle and someone would come out. No one ever came out and when I walked inside the associate was standing in the middle of the store unoccupied. Once he came out and inspected the truck everything else was fine. I turned I'm the truck a day early and I did ask about a credit for not needing it the extra day and was not offered any sort of rebate or discount.

Scott M. | First Impressions |
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El cliente no dejó un comentario.

David S.
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Not really much to rate the site. The attendant was handy when I pulled in, ask a few questions told me where to park the trailer, unhooked it and I was gone. The lot was in the parking lot of an abandoned store, so was spacious and uncluttered which was nice.

Vanessa G.
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The gentleman who helped us check out the trailer was very polite, knowledgeable and efficient. We used another UHaul location a week prior and it was not a great experience however this gentleman renewed our trust in UHaul. Thank you!

jim F.
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El cliente no dejó un comentario.

George C.
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El cliente no dejó un comentario.

Margaret A.
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Easy access to the store, friendly greeting and good all around service. There's a reason why U-Haul is so well known. A good place.

Dennis A.
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Staff was great and very helpful

JOSEPH LEO G.
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Excellent service all the way around.

Joseph B.
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Brakes were leaking, tire was nearly blown out and suspension nuts were loose. All of this together is a death sentence. Thankfully I actually looked at the trailer, unlike the U-Haul reps.

Steven John H.
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The price out door could at least come close to the verbal estimate given to me at the start.

Lowell B.
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See other Comment. I'm don't know if the facility on County Line or U-Haul corporate didn't move the trailer and sent me running all over town. It really doesn't matter your employee lied and it was Horrible Customer Service..

Ernest N.
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El cliente no dejó un comentario.

greg R.
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It seems like where ever I go to rent a trailer off U-haul they either don't have the trailer or it's rented. I would say distribute more trailers to your locations.

Derek S.
Clasificación:

Nothing

Donna Jean M.
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El cliente no dejó un comentario.

Loralyn C. | First Impressions |
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So far, so good.

Philip I.
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El cliente no dejó un comentario.

Kenneth L.
Clasificación:

Excellent service - the entire drop-off took five minutes

Richard Mondell W.
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Check in took too long. Why are you checking to see if lights are burned out? That would not be damage even if burned out.

Kenneth F.
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Customer service was outstanding, even in the face of a nation wide shutdown of the credit card payment system.

Helen K.
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El cliente no dejó un comentario.

Michael Paul H.
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Nice customer service

Elizabeth L.
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El cliente no dejó un comentario.

John B.
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Pricing. Trailer rental was VERY expensive

Rich J.
Clasificación:

Clean your equipment before renting it

Brian D.
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El cliente no dejó un comentario.

Constance G.
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Arm your customers with all the details of renting your equipment and be up to date on locations Tell all your customers about the 800 number!!!

Sherry W.
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El cliente no dejó un comentario.

Amanda L.
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El cliente no dejó un comentario.

Gary D.
Clasificación:

very nice, quick drop off, no issues

Gay P.
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I did not personally return the equipment so I can not comment. You questionnaire will not let me change/remove a rating.

James S.
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El cliente no dejó un comentario.

Fatima Jo Hanna B.
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El cliente no dejó un comentario.

rick S.
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El cliente no dejó un comentario.

Helen K.
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El cliente no dejó un comentario.

Stephanie G.
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Anthony was very personable and helpful. The on-line rental app needs some work, though. There was repetition on doing things on-line, then having to do them at the counter. This was no fault of the employees.

harold L.
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El cliente no dejó un comentario.

blane G.
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This store needs a better, more efficient way to drop off equipment after hours.

Matthew T.
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El cliente no dejó un comentario.

john N.
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Great people, the price was more than reasonable, and I had zero issues with the equipment I rented. Amy Kappel does a great job at the 2nd and Walsh location.

Hank B.
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El cliente no dejó un comentario.

Bill G.
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El cliente no dejó un comentario.

Alan D.
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The trailer we were renting had bad tail light and they gave us another that was bigger at no extra cost. I give this buisness an A #1 rating.

john N.
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Can not think of a thing. The people were great, cost was very reasonable, and the truck ran great.

Mark P.
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El cliente no dejó un comentario.

kandy J.
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El cliente no dejó un comentario.

Jaime J.
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El cliente no dejó un comentario.

eric F.
Clasificación:

Fix your system your personnel are having to much trouble with it running right

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